Job Order: 734204

Job Responsibilities:

• Develop and implement a comprehensive product strategy aligned with the company’s vision and
  goals.
• Lead the product management team, providing direction and mentorship.
• Identify market opportunities and define product vision, goals and roadmaps.
• Conduct market research and competitive analysis to inform product decisions.
• Act as the primary liaison between the product team and other departments, ensuring clear
  communication and alignment.
• Present product plans and progress to executive leadership and other key stakeholders.
• Foster strong relationships with customers and gather feedback to guide product improvements.
• Analyze product performance data and make data-driven decisions to enhance product offerings.
• Perform market potential analysis and competitor analysis.
• Propose and implement product strategy to meet company's growth and revenue plan.
• Implement processes and tools to improve efficiency and effectiveness of product management
  practices.
• Ay other duties or projects, as assigned.

Requirements:

• More than 10 years’ experience in automotive electronics industry, preferably with product
  management or product marketing experience
• Product management/marking experience in automotive industry, especially in products such as
  display, infotainment, domain controller, internet of vehicles, ADAS and/or autonomous driving.
• Willingness to travel within Asia, especially India and China.
• Strong understanding of product development processes, agile methodologies, and user-centred
  design principles.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Working Locations: Alps Avenue

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 3 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Able to work in fast pace environment

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• Well established Company
• Basic $3500 - $ 5000 + AWS + Variable Bonus
• Working location: Northeast
• Working hours: 8:30am – 5:30pm (Mon to Fri)
• PLC | SCADA
• Corrective / Preventive

Job Responsibilities:

• Coordination with stakeholders of different levels (customers, contractors, vendors) on project maintenance work
• Deployment of software and hardware at sites
• Work with procurement to source for materials and equipment requited for project
• Attend site meetings and be involved in discussion on all project related activities with clients
• Work with stakeholders to plan and schedule site activities, ensuring sufficient materials and manpower support
• Execute responsive preventative and corrective maintenance for system
• Perform system analysis and troubleshooting
• Other ad-hoc duties as assigned

Requirements:

• Diploma and/or Degree in Electrical and Electronics Engineering or equivalent
• Basic Experience in AutoCAD Software
• Supervision for subcontractors for site work
• Training provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

F&B Management Trainee (Chinese Cuisine)

• Working days & hours : 5 days (Rotate Shift) 10hrs/day
• Location: Islandwide
• Salary: $3,000

Responsibilities:

• Report to the Restaurant Manager or management staff appointed by the Company.

• Support and assist the Restaurant Manager in managing the restaurant.

• Deputize in the absence of the Managers.

• Supervise a team of service crew to ensure smooth restaurant operation.

• Handle cashiering duties and banking duties.

• Conduct interviews for new hires.

• Guide and train new/existing Service Crew.

• Constantly motivate and cultivate team spirit.

• Provide courteous and efficient food and beverage services to the customers

• Help prepare and clear the tables for restaurant patrons

• Attend and respond to customers’ needs promptly and professionally

• Assist in the serving of the menu-items to restaurant patrons at their seats

• Ensure the smooth operations of the restaurant

• Adhere to company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

• Continuously obtain customer feedback to ensure satisfaction.

• Attend to customer complaints, if any.

• Assist the Restaurant Manager in monitoring labour and F&B costing matters,

including bi-monthly stock take.

• Adhere to the Company's standard operating procedures.

• Perform any other appropriate duties and responsibilities as assigned.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Benefits:-

• A Minimum Salary $2100 to $3200 (Depending on position offered)
• No F&B experience required
• Positions such as Operation Management Trainee, Management Trainee etc
• Job interviews will be arranged
• Structured On-the-Job Training (OJT) provided by the employer
• Candidates with Back of the House (Kitchen) experience may apply to convert their career to Front of the House (Services)
• Candidate should not have related Front of the House (Services) experience within the last 10 years

Job Descriptions:

• Ensure and maintain all inventories are in order/sufficient.
• Assist Restaurant Manager in overseeing daily operation
• Gain knowledge of the company and make essential decisions when necessary
• Ensure the efficiency of Restaurant operation is properly maintained
• Responsible for planning weekly/monthly schedule of manpower
• Liaise with superiors and top management when necessary
• Generate reports and present them to top management
• Perform practical problem-solving skills when necessary
• High energy and a strong passion for delighting customers
• Strong management skills with the ability to lead and motivate a team
• Candidates are required to work on shifts, weekends, and public holidays
• Willingness to stand, and work long shifts of up to 10 hours is required for this position

Note: Applicants will be contacted for a phone interview

• This role act as a support to the Japanese expatriates with their smooth relocation process including visa support, setting up bank accounts, housing/service apartments etc.
• Assist in family relocation process like liaising with the Japan Embassy (Marriage / Birth certificates translation) for Dependent Pass application.
• Arrange VIP visits, organize meetings and gatherings for Japanese expatriates.
• Arrange/coordinate appointments and bookings for meetings and company car use.
• Administrative support to executives and expatriate staff for housing matters and travel arrangements (Hotel/flight booking).
• Administration of Work Pass (EP, S Pass, and DP) & Income Tax related matters.
• Administration of internship or WHP (New application) for Overseas students.
• Business trip coordination (e.g., flight and hotel bookings, VISA applications)
• Manage office supplies and factory inventory by working with the factory management and finance department.
• Monitor contracts (facilities, housing, membership, subscriptions, service providers, and suppliers), signal contract expiry, and prepare quotes.

Requirements

• JLPT certification is preferred as this role requires liaising frequently with Japanese internal and headquarters stakeholders in Japan.
• At least 5 years in admin or HR position with Japanese MNC

• Expertise in creating and modifying BOM structures.
• Proficiency with SFC (Shop Floor Control) systems and SAP maintenance.
• Understanding of rack packaging design.
• Lead and facilitate BOM/materials changes, ensuring smooth transitions and implementations in collaboration with cross-functional teams both internally and overseas.
• Support production during mass runs.
• Lead or participate in Kaizen activities.
• Assist with factory NPI (New Product Introduction) qualification.
• Participate in both internal and external ISO audits.

Requirements:

• Degree or Diploma in Engineering with a minimum of 3 years of relevant manufacturing experience.
• Ability to effectively work with customers, HQ/factory, peers, subordinates, and superiors.
• Strong problem-solving abilities.
• Capability to work independently with minimal supervision.
• Proficient in project management.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Job Description:

• Collaborating with other department leaders to define, prioritize, and develop projects
• Facilitate the onboarding and offboarding processes of all project members
• Maintain and track project data
• Record down weekly meeting minutes
• Organise team events and activities

Requirements:

• Good interpersonal and multi-tasking skills
• Good written and verbal communication skills
• Proficient in MS Excel, MS Word, MS Powerpoint

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

We are looking for a management trainee who is self driven, loves coffee, can work well with others and excel in customer service for our cafe.

Someone who is passionate about food and beverage, and is keen to learn different roles within operations, and is looking to grow a long term career in the Hospitality Industry.

With opportunities to grow into different positions and develop new skills, alongside work travels for events overseas.

5 days work week with meals provided.

Various locations

(West/Central)

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• Support the Head of Department at meetings. This include notes taking, follow-up required by Head of Department after meeting and tracking progress based on guidelines provided.
• Support the administration of gifts received. This include gift processing based on a standardised guideline, update donation collected in a tracker, prepare thank you letters in a standardised template provided, donation documentation, and e-filing and updating records.
• Be responsible to keep a record of corporate gifts, merchandise items used during events and storage of Office equipment.
• Be an event support personnel for the Department. This include preparing name-tents, booking of restaurant, facilitate car parking, prepare logistics for events.
• Office management duties which includes printing and scanning documents, mailing and courier service (documents and books).

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, Office hours. May be activated on weekends to support events, will be compensated with OIL.
• Contract-based

Job Responsibilities:

- Responsible for day-to-day operations of building facilities, such as delegating or completing maintenance orders

- Delegating cleaning and maintenance tasks to team members

- Provide guidance to the Facilities Management Executive

- Monitoring the safety and cleanliness of interior and exterior areas

- Provide high standard of hygiene and cleanliness within the customer premise

- Maintain Hygiene Standards in client facilities and office units and/or perform general duties in all areas of the commercial premises

- Meet the cleanliness and hygiene standard and ensure compliance to Health and Safety Environmental procedures and practices

- Develop and implement preventive maintenance programs to minimize equipment breakdowns and ensure the smooth functioning of facilities

- Manage the process of addressing urgent repairs and maintenance issues within the facilities. This involves diagnosing problems, coordinating with repair technicians, and ensuring timely resolution

- Performing routine maintenance on facilities

- Scheduling routine inspections, maintaining records and supervising staff/vendors

- Preparing monthly report for client and management review

- Creating and/or reviewing reports on maintenance, repairs, safety, accidents/incidents, and other occurrences for supervisors and other relevant staff

- Liaising with clients and upper management on budgeting for facilities needs

- Manage stock level and maintain neat and organised janitorial/store areas

Job Requirements:

- Degree in Facilities Management

- BizSAFE Level 3 Certified

- Physically fit and able to take physical requirement on the daily operation activities

- Good communication and interpersonal skills to solve issues when they arise

- 3-4 years of supervisory experience

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Mon to Fri - 8.45am to 5.15pm / Sat - 8.45am to 1pm
• Redhill
• Basic S$2,000 to 2,200 and OT pay

Job Scopes

• Ensure appropriate storage of products and uphold excellent housekeeping standards.
• Guarantee efficient execution of warehouse operations while adhering to safety protocols and regulations.
• Oversee the delivery of products to customers.
• Handle the loading and unloading of items.
• Keep vehicles clean and well-maintained.
• Prepare daily picking lists and delivery orders.

Requirements:

• Load and unload items up to 10KG+

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Purpose of Job

This position is responsible to monitor ongoing construction projects and ensure that there are completed within project budget and schedule.

Central to it is to formulate relevant cost estimates during the project design phase and following monitor and manage project costs throughout the construction phase. Expected to support in resolving any disputes a between different parties involved in the construction project.

Key Accountabilities:

Tender: Manage the tender process from preparations to evaluation / recommendations. Understand the planning objectives to translate conceptual drawings to required quantities. Preparation of all cost estimates and bills of quantities (BOQ) and render document and conduct gap analysis on the BOQ and design drawings.

Price Benchmarking: Participate in pre-tending activities to obtain market sensing and raise relevant pre-bid queries in estimating the procurement value. Evaluate and benchmarking price.

Contract Management & Administration: Document, administer and advise on contractual disputes and matters. Standardise contract documents and advise in contractual execution, variations or disputes. Advise in mode of contracting with various parties, eg Consultants, Site Supervisors, Contractors, Sub-contractors etc.

Budget Management: Manage overall project finance from budget forecasting and actual invoice management. A strong sense of detailed (line item) project budget management, valuation of work done and handle claims and variations.

Stakeholder Management & Implementation: Collaborate with project managers, architects, engineers, contractors and other stakeholders to achieve value for money.

Job Requirements:

• Possess at least 7 years of relevant experience in construction management or Quantity Surveyor (QS) experiences management, relevant experience in government procurement process and policies.
• Preferred to have professional membership or certifications in quantity survey or construction management.
• Background in quantity surveying, construction management or related field, or experience in quantity surveying or cost consulting, with experience executing and administering various contracting forms (D&B, NSC, DSC etc).
• Experience working on Biosafety regulated construction projects, including office and laboratory
• Knowledge of health and safety regulations and environmental standards, and familiarity with contract law and construction contracts.
• Able to work under pressure and adapt to changes within a fast-paced environment.
• A self-driven and meticulous individual who has the strong ability to multi-task.

Traininig Provided

Working HOurs: 9am-6pm (3 weekdays + 2 weekends)

- Onboard new parents and share company vision.

- Recommend programs for students.

- Support customer success (programs, competitions, events).

- Build and maintain parent relationships.

- Plan lead gen events and ensure payments.

- Work with teaching team on student assessments.

- Handle admin tasks (emails, data entry).

- Update customer info in CRM.

- Track student progress and maintain parent relationships.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Location: Bugis/ Orcahrd/ Buona Vista

• Will be trained to handle full outlet operations such as front end customer services, beverages making procedure, quality assurance, manpower planning & cost controlling.
• Ensure that guests have a positive dining experience.
• Address customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Provide suggestive selling accordingly to customers' interests
• Ensure smooth daily operation of the store
• Ensure cleanliness of the store at all times
• Other duties as assigned

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Traininig Provided

Working HOurs: 9am-6pm (3 weekdays + 2 weekends)

- Onboard new parents and share company vision.

- Recommend programs for students.

- Support customer success (programs, competitions, events).

- Build and maintain parent relationships.

- Plan lead gen events and ensure payments.

- Work with teaching team on student assessments.

- Handle admin tasks (emails, data entry).

- Update customer info in CRM.

- Track student progress and maintain parent relationships.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Pre-operative Issues

1. Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
2. Equip patients and their families with all the information they need regarding patient’s diagnosis, need for intervention and possible outcomes as guided by the clinicians.
3. Assist in the education of:

• Pre-operative investigations
• ICU orientation
• Medications
• Financial counselling and admission procedures

1. Ensure all appropriate investigations ordered are carried out before any surgical intervention.
2. Facilitate smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
3. Ensure all patients scheduled for surgery are booked into Optimized Operating Theatre Scheduling (OOTS).
4. As a patient and family liaison, be contactable during office hours.

Post-operative Issues

1. Inform and update patients’ families on patients’ progress and be a liaison between primary care team and patients’ progress.
2. Assist nursing staff and related allied health professionals in educating and facilitating the clinicians care plan.
3. Ensure that follow up appointments and post[1]discharge medical instructions are well informed to patient and patients’ families.

Requirements

• Min Degree in Nursing
• Min 2 years of nursing experience
• Nurses who are keen in adminstrative duties are welcome to apply
• Exp in cardiac will be an advantage

Mon to Fri, office hours

$4K to $5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

RESPONSIBILITIES

• Lead the Global Name and Transaction Screening Product Management function across all business lines, functions, and products. This is also inclusive of all relevant auxiliary support processes (e.g. Machine Learning/AI, Application of financial crime compliance Lists, Screening Solution Configuration etc). The Product Management position ensures robust controls and oversight as reflected through the Operational Risk Framework, the Business Performance Review meetings, results of independent assessment (GIA, Assurance, Regulatory, etc). The individual is expected to not only maintain these robust controls but also identify and deliver efficiency opportunities without impacting effectiveness.

Strategy

• Keep abreast of markets developments (technologies, best practices, competitor strategies)
• Works with Conduct & Financial Crime Compliance (CFCC), Business/Functions and Financial Crime Solutions Operations (Alert Management, MI, FCC Region/Country/Segment/Function/Group, SPOT, Data Team, Project implementation team) and Technology teams to develop, implement and support the solutions required to manage Sanctions, AML and ABC risk.
• Drives and influences to deliver against the FCSO and Bank strategy.

Business

• Ownership of any Policies or Standards related to Name and Transaction Screening
• Ensure managers deliver Performance metrics, accuracy of information, to provide the relevant businesses with optimum oversight of the screening function.
• Ensure managers own the Data Management Framework SLA, metrics, risk assessment on issues/gaps and associated engagements with the data owner.
• Review new business requirements that look to leverage the screening tools and provide optimal solutions where required
• Assess and understand risk profiles of products, channels, and clients/non-clients to provide Name and Transaction screening solutions.
• Support the Business, Function and CFCC in risk assessment/management for Sanctions, AML and ABC and optimal solutions to manage.

Processes

• Ongoing assessment on the performance of the screening solution. This includes and not limited to the i) number of cases and events generated ii) proactive assessment on case/event volumes and if within expected range (i.e. identification of abnormal volumes) iii) the risk relevance iv) the underlying drivers of cases/events v) efficiency opportunities.
• Provide impact assessment on new products, channels, and clients/non-clients to appreciate end to end and required technical and operational support.
• Lead assessment on risk tolerance, system settings, rules and standards that can be applied to the screening systems (inc. translation of the Group Screening Standards/Group Screening Matrix)
• Drive continuous improvement and operational efficiency of processes through enabling technology to optimize and increase scalability, adoption, client experience and efficiency measures, and reduce risk
• Ensure MT members through appropriate forums are kept informed of the performance of the Name and Transaction Screening process.

People & Talent

• Set and monitor job descriptions and objectives for direct reports and provide ongoing feedback and rewards in line with performance against those responsibilities and objectives.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations with the team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Ensure the team are adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.

Risk Management

• Strengthen first line operational risk management
• Ensure new technology products deliver effective management of operational risks in compliance with applicable internal policies, external laws, and regulations at a global level
• Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks
• Embed the Group’s values and code of conduct across the function
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees
• Help implement an effective and exemplary risk and control culture (aligned to the Bank's risk appetite), with appropriate escalation and guidance to senior management on risks and issues arising
• Promote an environment of performance, collaboration, and compliance, to ensure issues are raised and blockages are resolved in a timely manner
• Undertake where required Risk Assessments with the second line to agree any residual risk against the banks Group and Country Risk Assessment Model.
• Use the banks internal risk tracking tool (M7) to ensure necessary risks are logged and any actions are tracked accordingly until closure

Governance

• Provide advice, support and input to policy, procedures and standards that reflect the management of Sanctions, AML and ABC risk through Name and Transaction Screening.
• Keep track of emerging regulatory expectations and evaluate the present state of infrastructure and processes to support regulatory and industry trends.
• Strong sense of quality and willingness to raise red flags when outcomes are likely to be compromised by poor delivery
• Influences pragmatic portfolio prioritization on project/change schedule. Influences decision making of senior stakeholders through articulation of constraints, conflicts, and options.
• Attend relevant Management/Leadership meetings and positively contribute.
• Assess and cascade as appropriate matters arising and lessons learned from Audit, Assurance or Regulatory reviews or inspections.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• ​​​​​​​Help promote, lead and manage, throughout the Bank the culture and practice of Financial Crime risk management within the letter and spirit of UK Law. This also includes local Laws and Regulations, and in accordance with Group standards.

Key Stakeholders

• Represent the FCSO Group on Name and Transaction Screening through appropriate relationships with the banks Segments, Functions and Product Owners and other key partners both internally and externally (key regulators, relevant industry, and vendor / user Groups)

Other Responsibilities

• Embed Here for good and Group’s brand and values in FCSO Screening. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 15+ years of working experience in Banking Industry
• 5+ years of relevant experience in FCC or Compliance
• 5+ years of Operations experience
• Experience of FCC across multiple jurisdictions
• Have good knowledge of the Group, the Policies, Procedures and Standards relating to Financial Crime Compliance, as well as knowledge of the local regulations and legislation on AML/CTF and Sanctions
• Experience of FCC across multiple jurisdictions
• Financial Crime risk knowledge in Products would be advantageous
• Experience in regulatory engagement and/or liaison would be advantageous
• Excellent writing skills are a must – communications to senior management and/or regulators
• Must possess ability to assess strong leadership qualities, excellent interpersonal skills and cultural awareness and sensitivity
• Strong analytical and decision-making skills
• Strong responsibility and organisation skills
• Strong learner, intellect and relater. Ability to work independently with minimal supervision and to complete tasks in timely manner
• Good judgement. Excellent collaborative and team playing skills.
• Diplomacy, empathy and a 'can-do attitude'.
• Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed
• An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity, independence, creativity, resourcefulness and resilience
• Understanding of the key features of relevant FCC laws and regulations that affect the Group
• Be willing to develop other team members to increase their knowledge and also want to develop further as a manager.

Role Specific Technical Competencies

• Financial Crime Compliance
• Business Relationship Management
• Operations Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers