We are looking for a skilled and customer-focused Product Support Engineer fluent in both Japanese and English to join our team in Singapore. This role involves delivering exceptional product support for our global customer base, with a focus on the Japanese market. You will collaborate with diverse teams to ensure customer success and satisfaction while working with innovative SaaS solutions.

The Product Support Engineer is responsible for responding to customer issues across the Workiva platform. Their every day workload consists of providing technical and functional support to customers over the phone, chat or case management, this includes troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.

What You’ll Do

• Provide technical and functional expertise to customers through phone, chat, and ticket management
• Manage customer inquiries within expected time frames, escalating only when necessary
• Maintain professionalism and establish positive rapport with customers
• Troubleshoot customer issues using application knowledge, experience, and self-guided research
• Resolve customer issues independently or with minimal assistance
• Link, author, and edit content in Workiva’s knowledge base to enhance customer self-service resources
• Accurately capture ticket notes, document activities, and manage tickets for clarity and actionability

What You’ll Need

Minimum Qualifications

• Language Skills: Native or professional-level fluency in Japanese (both written and spoken) to communicate effectively with Workiva clients in Japan, along with a strong command of English
• Technical Expertise: Experience with SaaS products and familiarity with cloud technologies, APIs, and databases
• Customer Service: Proven experience in an enterprise customer-facing role, with excellent interpersonal and communication skills
• At least 2-3 years of experience in a Technical Helpdesk/Support environment
• Ability to multitask and manage changing priorities across various communication channels (email, phones, ticketing system)
• Bachelor’s degree or equivalent work experience
• Self-motivated and results-oriented, able to coach others to demonstrate similar characteristics
• Anticipate obstacles, establish timelines, and define service level agreements
• Enjoy troubleshooting, asking critical questions, and probing for information to facilitate problem-solving
• Represent the team in cross-functional meetings or projects, contributing to a positive team culture

Preferred Qualifications

• Experience with support tools like Zendesk, Jira, or similar platforms
• Technical aptitude, proficiency in Google Drive, Microsoft Office Suite, OneCloud
• Basic or intermediate experience in database support or network security support preferred

Travel Requirements & Working Conditions

• Varying and overtime hours may be required during peak seasons
• Up to 10% travel for regular customer meetings and events
• Reliable internet access required for any period of time working remotely and not in a Workiva office

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

• Title: Product Application Laboratory (PAL) Leader, SEC
• Industry: Chemistry, Equipment & Analytical Control Tools Manufacturer
• Working Hours : 5 Days, 9 am – 5:45 pm
• Office at Gul Circle (Shuttle Service at Pioneer & Joo Koon MRT)
• Salary: $7500 - $8000
• DEPARTMENT : PRODUCT APPLICATION LAB

About the company: A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Requirement

• The role may require regular travel to Malaysia, Vietnam, Philippines, and Thailand (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Job Description

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia.

The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

• Support the team to deliver operational risk management book-of-work, including risk culture reporting & communications, independent assurance review and control testing, action-plan progress tracking and other related responsibilities

Skills/Requirement

• ·1+ years of experience in operational risk management / Audit
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in managing data and reports.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

My client is an international brand that specialised in property management

about the job

• Planning, reviewing, and implementation of trade mix, mall positioning, and leasing plans for retail spaces.
• Involved in lease negotiations and documentations for new leases and renewals.
• Preparing marketing materials, conducting site inspections for prospective tenants, and maintaining relationships with tenants and property consultants.
• Monitor market conditions and retail trends, prepare budgets, marketing progress and management reports.
• Support in the store planning of current and future ROP
• Review and record rent reductions and rent savings
• Work with system vendors, Finance department on arrears/GTO management, and with Facilities Management department on tenant support and management.

skills & experience required

• Degree in Real Estate Management / Business Administration / Marketing
• Minimum 15 years of experience in leasing management & negotiation for retail shopping malls
• Experience in leasing of outlets in suburban / prime location within Singapore
• Willing to be on the ground running and hands on leasing matters
• Good connection and contacts of tenant
• Registered Salesperson with CEA will be a plus

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

#Job title : Sr. Product Manager - Hybrid Cloud and Machine Learning Platforms

## Responsibility

1. Dive Deeply into internal team's needs, including AI researchers , game engineers, develop a rich understanding of hybrid cloud best practices;

2. Identify, analyze, and resolve technical challenges related to cloud infrastructure and AI platforms;

3. Define and drive strategy and roadmap for our hybrid cloud infrastructure and machine learning platform;

4. Write PRFAQ documents and technical requirements, partner with engineer to rapidly deliver products and solutions that meet the needs of internal team

5. support internal teams in using the platform effectively,

6. Responsible for cost control and efficiency improvement；

## Qualifications

1. Bachelor's Degree;

2. Experience managing technical products, particularly in cloud infrastructure and machine learning platforms;

3. Experience with end to end product delivery;

4. Strong understanding of one or more of the following product solutions: cloud infrastructure , Kubernetes, MLOps, Networking ,Storage technologies;

5. Proven ability to solve medium technical problems and make sound decisions.

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Management Trainee

1 、Company Background

· Headquartered in Hong Kong, with 32 worldwide subsidiaries, China Unicom Global offers reliable end-to-end global integrated telecommunication services and solutions, including global connectivity services, global Internet access, ICT services, cloud computing, Internet of things (IoT), video conferencing, unified communications, content and security services, and provides personal customers with premium voice and mobility services.

· China Unicom (Singapore) Operations Pte. Ltd. (“CUSG”), a subsidiary of China Unicom Global, was registered in 2009 where we obtained FBO license to operate in Singapore. As the regional headquarter, CUSG has the vison to grow its market share in ASEAN countries including Singapore.

· As one of regional headquarters of CUG, CUSG’s main market is ASEAN region, covers more than 10 countries.

· China Unicom has 130 global PoPs covering 80 countries and regions, 20+ terrestrial cable systems linking 13 neighbouring countries and regions, 40+ submarine cable systems linking 50+ countries. Our products & services includes:

· Global connectivity – IPLC, IEPL, Greater Bay Area Premium Network, Ultra-low Latency Financial Network, SD-WAN, Internet Services, IP Transit, Global VPN

· ICT services – Integrated Wiring, Equipment Procurement, Server Room Construction, ITO, System Integration

· Cloud & Data Centre – Public/Private/Hybrid Cloud Services, Cloud Bound Service, Colocation & Hosting Services

2 、Job scope

A、Integrated Department& HR

· Writing the official documents

· Taking meeting minutes

· Diary management and arranging appointments, booking meeting rooms and conference facilities

· General office management such as ordering stationary

· Organising travel and accommodation for staff and customers

· Arranging both internal and external events

· Providing administration support to HR manager

· Recruiting, Maintaining physical and digital personnel records like employment contracts and PTO requests. Updating internal databases with new hire information.

· Creating and distributing guidelines and FAQ documents about company policies.

B. Marketing

· Drive the monthly pipeline review process and preparation of the Region Monthly and Quarterly Business Reviews

· Support monthly pipeline reviews and operating rhythm

· Provide internal support to Sales team and training on all of our marketing platforms

· Analyse data and provide recommendations for marketing effectiveness

· Input the data to internal systems and ensure all data reflected in system correctly

· Serve as key support for Sales organization from forecasting and operational perspective

· Processing of Sales Orders in accordance to company's terms and conditions

· Provide effective and efficient support to sales team

· Any other general sales support and administration duties assigned by reporting manager

3、 Management Trainee requirements

We are looking for Management Trainees to train and develop into future management roles within the company.

1. Degree or above, or student in their last year of university who can fulfill at least 6 months of management trainee program.

2. Dedicated, law-abiding, honest and self-disciplined, keep business secrets, have good professional ethics, good integrity record, without violation of rules and other bad records.

3. Strong sense of responsibility, good team work spirit and learning ability.

4. Bilingual (Chinese & English)

4、 Salary Range

1. $3,000 -$5,000 per month in the first 12 months for Management Trainee

2. Once confirmed salary will be adjusted after HR assessment according to market rate

5、 Management Trainee application process

1. resume should be remarked : MT from XXX university apply position :xxx

2. qualification review

3. interview

4. Management Trainee arrangement

We will inform you about the interview by phone, text message, etc. Please keep in touch.

Job Responsibilities:

• Collaborate with Business Units to conduct market feasibility studies, focusing on target segment pain points, competitor analysis, and pricing & profitability assessments.
• Partner with Product Development (Tech) to design products and evaluate market feasibility before the Product Requirements Design stage. Perform pricing analysis and assess implementation impacts to support go-to-market strategies.
• Work closely with Business Units and Business Intelligence teams to design data-driven campaigns, analyze campaign performance, and conduct A/B testing.
• Monitor and track product performance across various channels, markets, and customer profiles. Develop insights on customer personas to enhance processes and profitability for targeted segments.
• Manage the repository for product programs and approvals, ensuring that versions are up-to-date and that necessary approvals and renewals are completed on time.
• Draft and co-design new product programs and approvals by consolidating and reviewing inputs from Business, Risk (Credit, Operational, Fraud), Legal & Compliance, and Operations teams.

Job Requirements:

• 5 - 7 years of experience in product management, preferably financial related product especially Credit Lending.
• Excellent interpersonal skills with a strong level of assertiveness.
• Strong analytical, strategic, and coordination abilities.
• Highly motivated and adaptable to change.
• In-depth understanding of both business and technology.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Reach out to Partners such as Independent Financial Advisors and External Asset Management Firms To cross sell company's suite of products (Equities, Unit Trust, Bond, Structured Products)
• Analyse and execute equities order
• Work on existing and new client contacts
• Assist the partners to on-board their clients with the company and meet their investment needs
• Work on projects as assigned

Requirements:

• Equip with more than half of the required papers M1A, M5, M6A and M8A papers (Banking finance majors are exempted for M1A and M5)
• Accuracy and attention to detail
• Independent, self-motivated team player

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client a well-known Insurance business is seeking Associate Product Management for 6 Months for Paternity cover.

Key Responsibilities

• Assist the Product Manager to implement improvements to the products through a range of actions/strategies including new product propositions, product enhancement and rationalisation, initiatives that support improvements in persistency, sales/revenue as well as cost reductions.
• Brainstorm & generate innovative ideas based on research and findings from customer research, market analysis, distributor and customer feedback and complaints.
• Assist in determining product features, benefits & their viability after considering market information such as pricing and competitiveness.
• Support product pre-launch and post-launch activities, including marketing collaterals, launch events, trainings, operational and regulatory matters.
• Assist in the review of existing products to be presented at the Annual Product Review.
• Ensure compliance with regulatory and business standards requirements relating to product management.
• Support ongoing assessment and matters such as responding to product-related queries of products features, benefits and differentiation across functions and all distribution channels.
• Coordinate Fair Dealing product due diligence to determine the suitable customer segments, appropriate distribution channels and compulsory/non-compulsory training or tests .

Requirements:

• 3+ years prior experience in roles involving proposition and/ or product development in life insurance or reinsurance is preferred.
• Proficient in the various types of insurance products, including customers’ needs that it serves, distributors’ preferences and cost/benefit to the company.
• Able to comprehend and resolve system, operational and implementation issues effectively.
• Academic: Degree in Actuarial /Mathematics /Business/Finance/Accountancy/ Economics

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

• Support component selection, engineering evaluation, and testing of parts and sub-modules for vision inspection equipment.
• Develop electrical parts and sub-modules for vision inspection equipment.
• Update product design documents, drawings, and BOM (Bill of Materials).

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent.
• At least 2 years of relevant working experience
• Proficient in CAD software for electrical and schematic design, as well as PC hardware, Windows OS, and software.
• Knowledge in PCB/PCBA design, fabrication, and testing processes is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The Human Moderation product team is responsible for optimizing the core human moderation metrics in coordination with OPS team, and designing the process, strategies and toolings to empower OPS team. We build and improve lots of products such as Moderation tools, management tools, training tools to improve the efficiency, quality and user experience of the moderation team.

What you will be doing:

1. Responsible for the construction of overseas content security Human Moderation platform, participate in the whole process of product planning and demand management, promote the scientific and efficient management and application of the Ops team, and improve the overall efficiency and experience of the business;

2. Connect with the business team, go deep into the business scenarios, dig out the pain points of business needs, dismantle them into executable products/operation paths according to the problems, and build a generalized platform capability;

3. Collaborate with the teams of all directions in the platform to unify the review rules, provide efficient and versatile product tools, and promote the standard and efficient operation of the entire process of product projects;

4. Responsible for data analysis after product launch, tracking and optimization effects, and promoting continuous product innovation and optimization.

Qualifications

What you should have:

- Bachelor's Degree and above in relevant fields, Engineering or Computer Science background is a plus;

- At least 5 years of work experience as a Product Manager in ToB tools / SaaS / Platform products in high growth in the tech/software/internet industry with demonstrated success in launching new products and features;

- Experienced with Workforce Management systems (Beisen / Workday / SuccessFactors/ PS / SAP /UF / HRIS work experience is preferred.

- Knowledge of scheduling/attendance/ working hour management/performance review is a plus;

- Strong understanding of business, able to relate to users' pain points. Has good business sense, communication skills and strong cross-functional collaboration skills;

- Data and result-driven with strong analytical skills, using data to support decision-making;

- Able to prioritise under a short timeframe with multiple counterparts and stakeholders to achieve the business goal;

- Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges;

- Self-starter with strong learning ability, curiosity, and business acumen to drive a new product to support a new business.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Accountabilities / Responsibilities:

• Manage a team of Claim Administrators who will be performing verification checks on the claim submission by employees
• Ensure that claims administration, assessment, clarifications, and deductions are made timely and accurately in accordance to stipulated policies and guidelines within the Service Level Agreement (SLA)
• Understand the relevant policies and provide guidance to team members on complex cases
• Handle escalated cases or perform service recovery if necessary
• Perform process review, identify areas for improvement and implement changes
• Ensure knowledge retention by keeping Standard Operating Procedures (SOP) and Work Instructions (WI) are updated timely

Requirements:

• Degree or Diploma in HR or business admin preferred
• Strong analytical skills
• Desire to go the extra mile for customers
• Proficient in Microsoft Excel

Working Days & Hours: 5 days, 8am-5:30pm

Salary: Up to S$3,200

Location: Depot Road

Please do note that office in Depot Road will be shifted to Bukit Gombak area (walking distance from Cashew MRT) on first quarter of 2025.

How to apply:

Interested applicants may submit your detailed CV in word format to [email protected] stating your expected salary and availability.

***We regret that only shortlisted candidates will be notified.

Astek has an opening of a Data Management Analyst role.

• Conduct data analysis to identify inconsistencies, trends, and areas for data improvement in a financial services environment.
• Lead and manage data reconciliation and quality checks, ensuring the integrity of financial data by implementing, monitoring, and troubleshooting data processes.
• Handle data issue management, ensuring timely resolution and minimizing the impact on business operations.
• Utilize Oracle PL/SQL to manage, query, and analyze large datasets related to financial data.
• Perform User Acceptance Testing (UAT) for financial data-related applications, ensuring that the system is functioning as required and meeting the specified business needs.
• Monitor and manage Service Level Agreements (SLA), responding to queries from internal stakeholders and end-users in a timely manner.
• Provide comprehensive documentation support for both technical and functional specifications, including data models, data mappings, and process flows.
• Leverage investment data domain knowledge to ensure proper data management practices are followed in line with industry standards.
• Apply strong problem-solving and logical thinking to resolve data challenges and drive continuous improvement in data management processes.

Qualifications and Requirements:

• CAT-1 cleared/eligible candidate is required for this role (Only Singapore Citizen allowed)
• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 4 years of relavant experience
• Proven experience in data management in financial services firm is a must.
• Experience in data reconciliation, data quality checks, and issue management specific to financial data.
• Proficiency in Oracle PL/SQL for querying, reporting, and managing financial datasets.
• Extensive experience with UAT processes for financial applications and data systems.
• Solid understanding of investment data domain knowledge, including financial instruments, transactions, and reporting practices.
• Strong ability to manage SLAs and respond to inquiries from stakeholders and users in a timely and professional manner.
• Excellent problem-solving abilities, with an emphasis on logical thinking and attention to detail.
• Strong written and verbal communication skills for clear documentation and reporting.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Who we are looking for

We are looking for a business analyst with deep sector knowledge and experience in Hedge Funds administration to lead the development of new products and capabilities for Hedge Fund and Hybrid clients we serve globally. Our core fund administration capabilities spans middle office, core accounting, investor relations and reporting and is powered by our enterprise technology platform - Alpha across front office and ancillary capabilities. You will be leading one or more of the identified strategic workstreams from design to operating model development and deployment. To be successful, you will work across our client facing, product, global delivery, technology and Alpha platform teams to ensure we are developing new products and services that continue to delight our clients.

The successful candidate must be highly organized, possess strong analytic skills, ability to operate independently, good communication skills and an ability to move seamlessly between multiple projects/implementations with changing client requirements. The role will include executing development work for clients specific implementations and as part of the broader private markets offering with all clients.

Why this role is important to us

The Global Hedge business forms a significant portion of the Global Alternatives revenue stream. We are one of the largest Fund Administration provider globally with Assets under Administration in excess of USD 4 trillion dollars. To ensure we continue to exceed our clients’ expectations, we need to ensure we continue to invest in our core platforms strategically and continue to deliver leading product and service capabilities.

What you will be responsible for

• Lead and/or perform the execution of specified Global Hedge development programs, including partnering with other members of the client facing, product, global delivery (operations) and technology teams.
• Help create assigned development plans, manage development execution, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities
• Facilitate program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting.
• Participate as product owner or assigned role for agile development programs including organizing program, status tracking, execution status meetings, issue escalation/resolution, and communicating status to internal and external stakeholders.
• Participate in development of transition plan to migrate new capabilities into our operating model; and addressing the administrative aspects of establishing the product or service offering
• Develop a deep understanding of the current technology and operating models within State Street supporting and affecting Global Hedge fund clients. This knowledge will increase your ability to create effective plans and execution of development.
• Collaborate with other teams to share approaches, develop best practices and improve the teams capabilities to successfully execute and deliver new capabilities or better serve clients.
• Support annual product assessment, planning and funding prioritization activities as requested by Manager.
• Support development of the Global Hedge Product roadmap as directed by Manager.

What we value

These skills will help you succeed in this role

• Highly Motivated individual whom can operate in a complex environment across multiple stakeholders necessary for the success of critical initiatives.
• Highly organized, strong analytic skills, ability to operate independently and to move seamlessly between multiple projects/implementations with changing client requirements.
• Strong communication and interpersonal skills, written and oral.
• Demonstrate strong project management and process transformation skills.
• Ability to organize, prioritize, balance multiple tasks and manage time effectively.
• Ability to facilitate project working groups, strong data gathering skills and requirements writing (epics and stories).
• Ability to demonstrate flexibility and successfully navigate changes in requirements / client feedback.
• Demonstrate the ‘Risk Excellence’ culture in your behavior and a high level of Code of Conduct

Education & Preferred Qualifications

• Bachelor’s degree on business, accounting or related field.
• At least 5 years’ experience gained either in a fund administration background or related roles where you can clearly demonstrate knowledge of the Global Hedge product offering.
• Project Management skills and/or certifications will be a plus.
• Experience in business requirements analysis.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy-a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About E-commerce

TikTok Shop is a discovery-based E-Commerce platform dedicated to becoming the first choice for users to discover and get good products at good prices. In multiple scenarios such as livestream E-Commerce and video content E-Commerce fields, the international E-Commerce business hopes to provide a more personalized, proactive and efficient consumption experience for global users, provide good platform services for merchants, and achieve our mission of "to sell good things with a good price easier; to make life better at user's fingertips".

About the team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. Our mission is to democratize commerce through technology, and we’re looking for passionate individuals to join our team to make a difference.

Responsibilites

1. Develop and execute product strategies aimed at acquiring, engaging, and retaining users.

2. Identify and prioritize growth opportunities based on market trends, user insights, and data analytics.

3. Design and implement scalable promotional tools and systems that empower merchants to create effective campaigns.

4. Optimize promotional effectiveness through A/B testing, personalization, and data-driven decisions.

5. Collaborate with engineering, design, data, and business teams to deliver high-quality product features.

6. Advocate for a user-first approach, ensuring that all growth and promotion strategies enhance the overall user experience.

Qualifications

Minimum Qualifications

Bachelor's degree or above.

Minimum 5 years of e-commerce product experience.

Possess good user empathy and business logic, interested in overseas markets, able to actively research and identify differences in different markets.

Preferred Qualifications

Excellent logical and structured thinking, able to clearly define and decompose core indicators, reasonably evaluate business benefits, and have judgment on priorities; deeply understand the key to product success or failure, can clearly define problems, seek multiple solutions.

Strong collaboration and stress resistance ability, able to clearly define project goals, plan project rhythm, and coordinate cross-team resources to implement projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996