• Working location: Pasir Panjang Road
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Company Description

Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences effortlessly on our end-to-end travel platform that is both engaging and interactive. We are developing a Generative AI-powered travel platform that revolutionizes the way people plan and book their trips. Our platform generates personalized itineraries for flights, hotels, and activities in real-time, all powered by AI and integrates seamless live bookings and payments. We are based in Singapore and value innovation, creativity, and customer satisfaction.

Overview

We are looking for a motivated and versatile Product & UX Manager to join our team and play a pivotal role in shaping exceptional user experiences while driving the success of our product roadmap.

As a Product & UX Manager of Alola, you will act as the bridge between design, development, and business strategy. You’ll lead the user experience (UX) design process while managing the product lifecycle, ensuring the delivery of user-centric, scalable, and impactful products tailored to travellers needs. This hybrid role demands a mix of creative design thinking, product management expertise, and the ability to collaborate effectively with cross-functional teams.

On the technical side, you will work closely with AI engineers, and front-end developers to create a seamless, intuitive, and immersive travel experience that encourages exploration and personalization. On the creative side, you will collaborate with the marketing team to design user experience elements that reflect marketing campaigns and brand values, ensuring consistency across marketing channels and the platform that enhance customers’ usage and drive business growth.

Key Responsibilities

Product Management:

• Define and prioritize the product roadmap aligned with business goals and customer needs.
• Write clear product requirements and user stories, ensuring technical feasibility and clarity for the development team.
• Collaborate with stakeholders to prioritize features and work closely with development team to ensure seamless integration of these user-friendly features
• Manage the product lifecycle from concept to launch, ensuring timely delivery and high quality.
• Act as the main point of contact for cross-functional teams, ensuring alignment between design, development, marketing, and sales.

User Experience (UX):

• Conduct user research, interviews, and usability testing to gather insights into customer needs and pain points during trip planning, booking and post travel experiences.
• Create wireframes, prototypes, and user flows to visualize and test design concepts to enhance customer journeys.
• Collaborate with developers to ensure consistent and seamless user experiences.
• Analyze user feedback and behavioral data to optimize product usability.

Strategic Leadership:

• Identify market trends, competitor strategies, and opportunities to drive product innovation.
• Advocate for user-first design while aligning with business goals such as increasing conversions and customer retention.
• Advocate for the customer’s voice in all stages of product development.
• Set success metrics and track product performance post-launch.

Requirements

• Minimum 5+ years of experience in Product Management and UI/UX Design.

• Strong proficiency in wireframing and prototyping tools such as Figma, Sketch, Adobe XD, or InVision.

• Familiarity with Agile methodologies and product management tools such as Jira, Trello or Asana.

• Strong understanding of customer journey mapping and customers pain points.

• Exceptional analytical skills and the ability to translate insights into actionable plans.

• Experience working with front-end developers to translate designs to life.

• Familiarity with interactive design patterns and user-centered design processes.

• Experience conducting usability tests, gathering user feedback, and iterating on designs.

• Excellent communication skills for collaborating across teams and with external stakeholders.

• Ability to work in a fast-paced, start-up environment.

• Experience in the travel industry or e-commerce platforms will be added advantage.

Benefits

• Competitive salary and performance bonuses

• Role based in Singapore, with remote flexibility in a hybrid work environment

• Opportunities for continuous learning and professional development

• Access to cutting-edge technologies and industry-leading tool

Job Description:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements:

• Minimum total three years’ work experience as a digital product manager.

Responsibilities

• The person must not only be knowledgeable of product development and management tools, but also able to put forth fresh perspectives and innovative strategies to drive product portfolios GTM.
• Responsible for Internet, IP Transit and CleanPipe services, product line strategies including go-to-market strategy, roadmap and executions.
• To manage and drive product lines budget/revenue target by close collaboration with sales and marketing on the GTM plan, customer acquisitions and pricing strategies.
• Partner network sales specialist team to drive performance metrics for Enterprise Connectivity service line. Partner and collaborate with other division stakeholders Engineering team and Information Services to ensure smooth operations for connectivity.
• To have in depth understanding of competitive information, technology trend, develop insights and assess potential impacts to develop comprehensive business strategies for product, positioning, packaging and pricing.
• To collaborate with functional team (internal and external stakeholders) for the executions of product line roadmap, enhancement plan as well as product performance to meet customer requirements.
• Strong ability to build new product business case by analysing market requirements, technology trend, potential ROI and sales channel to secure resources, capex and opex for new product creation.
• To drive product related process efficiency and improvement to sales enablement with enhancing Customer Experience in mind.
• Planning and coordination of service migrations, supported by the Operations, Project Management, and Product Systems Platforms teams.

Qualifications

• Bachelor’s degree or Diploma in Computer Engineering/IT or related discipline
• At least 5 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure
• Familiar and conversant in Telco services – Domestic and Global – Internet, IP Transit, DDOS Mitigation, MetroEthernet, MPLS, SD-WAN
• Network and SI solutioning preferred
• Good knowledge of consulting frameworks and methodologies
• Excellent presentation/communication skills (written and verbal)

Job Description:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements:

• Minimum total eight years’ work experience as a digital product manager.

- Lead the development and execution of a comprehensive digital product strategy aligned with company objectives

- Foster collaboration with diverse teams including design, engineering, and marketing to propel product innovation

- Conduct in-depth market research and analysis to uncover opportunities for feature enhancements and new product offerings

- Define precise product requirements, craft user stories, and prioritize backlog items to drive product development

- Engage closely with stakeholders to ensure products align with business objectives and user expectations

- Utilize data-driven insights to monitor and optimize product performance metrics for continuous improvement

- Orchestrate seamless product launches and oversee successful deployment of new features

- Stay abreast of industry trends and cutting-edge technologies to maintain competitive advantage

- Champion the product internally and externally, articulating its value proposition and benefits effectively

- Provide advisory support on client engagements and contribute to client acquisition efforts

- Collaborate on presenting recommendations to senior leadership for strategic approval

- Play an active role in new client acquisition and business presentations as needed

- Lead discussions and planning for quarterly and annual business reviews with key brands

- Offer methodological support, coaching, professional development, and training to team members

- Evaluate the digital health of current clients and spearhead efforts to bring in new clients while nurturing relationships

- Connect with key business executives and stakeholders to drive business development and achieve targeted goals focusing on RUN, INNOVATION & GROWTH

Be a Part of Something BIG!

Are you ready to take your career to new heights? Do you have a passion for financial analysis, strategic planning, and international business? If so, we want you on our team! We are seeking a dynamic and experienced professional to join us as a Roaming Product Development Manager, where you will play a pivotal role in shaping the future of our roaming business.

Make an Impact by

• Assist in devising strategic planning of roaming business which include develop, implement, and manage comprehensive strategic plans to support long term plans and objectives.
• Financial analysis and reporting which include budgeting, forecasting and analyse financial data to assess potential risks and recommend strategies to mitigate them as well as to guide decision making and resource allocation.
• Manage roaming commercial with roaming operators in Asia & Africa including negotiate wholesale rate, develop business case, prepare contract and monitor traffic so as to maximize net payment position.
• Manage data & financial clearing and settlement with over 400 roaming partners worldwide.
• Attend GSMA conference and Alliance Meetings to engage roaming partners for roaming commercial and product development.

Skills for Success

• University Degree with Business, Finance or Accounting
• At least 5 years working experience in Financial Planning, Business Marketing or Accounting.
• Engage internal and external stakeholders

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Durapower Group take pride as a Singapore enterprise specialises in the design, manufacturing, and integration of lithium battery systems for automotive and energy storage systems

This role will oversee product management team and directly reporting to Director of Engineering. The person must be able to speak English and Mandarin as he or she will also collaborate closely with the Engineering staff in China.

The person will work closely with key stakeholders from strategic development and sales, engineering and production. This person shall be well versed in communication and coordination, strategic and organized personality, proactive, experienced and skilful in managing a team. Experienced in engineering and equipped with product management skills.

Roles & Responsibilities:

· Secure and confirm customer requirements and operational profiles to communicate effectively with R&D / plant engineers and ensure successful system integration with other vehicle components.

· Offer technical assistance to clients on existing and new projects and products. Ensure customer satisfaction.

· Assign ownership and manage the company Li-Ion battery product portfolio (Commercial EV and Marine) in providing fast technical-commercial proposal (support) to BD & sales team for pre-sales activities, for APAC, EU and US.

· Updated with market competitors’ capability on product benchmarking, working closely with R&D and engineering team in Singapore and China team to achieve strategic goals.

· Working closely with Strategic Development and Engineering Director in market – product penetration, product development roadmap, in securing market leading position with right technology, right cost (ROI) and right timing, through strategic partnership and/or organic growth. Strategize cost reduction efforts with engineering, procurements and all functions to ensure competitive price.

· Achieve product standardization with core segmentation to achieve stronger product brands, better economic of scale and technological improvement.

· As the product manager/owner to manage product brochures, product manual, BOM, Spare Parts and maintenance, and to secure customer testing / certification requirements for their applications/region.

· Liaise with customers (BD/sales manager), work with PMO team and engineering / manufacturing plant to support ongoing projects as gate keeper.

· Communicate design change requests, design issues and potential optimization of battery systems to appropriate product engineering and manufacturing teams.

· Train customers and colleagues on Durapower products and applications where applicable.

· Maintain proper organization and documentation for different projects and product portfolio and ensure proper record keeping.

· Proven leadership in managing and leading product management team of multinational.

· Manage team capability to provide Engineering Field Support (as when needed). Compile field failure from Aftersales to implement CIP.

Requirements:

· Degree/Masters or Phd. in Electrical Electronics, Mechatronics, Automotive or Mechanical Engineering.

· Experienced product manager with total 8 - 13 years’ experience in development or application engineering, or system integration and product management, preferably in the space of mobility or electrification.

· Inclusive 3 – 8 years of experience in product management portfolio in mobility or electrification industry preferably with APAC, EU or US markets.

· Knowledge of Singapore and regional electrical standards, global vehicle standards and basic safety requirements.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint).

· Bilingual in English and Mandarin, as the role requires close collaboration with our engineering team in China.

· Can-do attitude, and high EQ to manage customer relationships, and key stakeholders from strategic BD team, engineering team and PMO team.

· Experience working with technical – sales/BD performance related KPI.

· Work location based in SG, willing to travel on demand basis.

Job Description:

Reporting to the Head/Deputy Head of Financial Institutions Department, this person will be the Custody Product manager overseeing custody business developments as well as project participation within the organisation.

Responsibilities:

a) Develop and maintain client relationship relating with custody business and future fund account business, by ensuring compliance with regulatory standards.

b) Main contact person to liaise with Head office custody team. Understand strategic business direction, collaborate with front office stakeholders to achieve business targets.

c) Articulate clearly on client’s requirements and propose implementation of customised custody operating model.

d) Propose fee quotation, ability to project client’s potential revenue generation based on client’s portfolio.

e) Engaging with internal stakeholders to line up the book of work, taking business priorities in consideration and driving timely deliveries across line of businesses.

f) Critical role where candidate will partner with core teams to lead time sensitive sales programmes effectively while managing both business and technology stakeholders to help capitalise on best deliverables to grow the business.

Requirement:

a) Bachelor’s degree with more than 10 years of working experience, preference given to candidate with more than 4 year experience in the sales activities related with custody, fund accounting and/or securities/fund operations in banking/brokerage sector.

b) Familiar with global custody business models and products, good customer relationships with sovereign, bank and non-bank clients and understanding of cross-boarder institutional investment business and QFI/CIBM channels.

b) High adaptability, ability to handle stress in a fast paced environment and efficient team manager.

c) Effective communication with good interpersonal skills.

d) Ability to conduct market research and excellent report writing ability in business Chinese so as to conduct report and provide service to Chinese speaking stakeholders.

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

We are looking for Product Commercialization Specialist to join us.

Job Overview

• Your task as Product Commercialization Specialist is to increase the company's success and profitability with of our existing products. The spectrum of your tasks ranges from innovative product innovations, to optimising the efficiency of existing products through data-driven analysis of product performance by product type, channels, markets; and ensuring optimized utilization, pricing and revenue generated by our products.
• You will own the repository & governance of the product programs, and contribute to the design of new product programs by including details of market research, pricing strategy and potential profitability of the product. You will also own the repository of new product approvals, consolidating the details and approval trails for audit purposes.
• You will also be tasked to conduct market research and product viability studies, to ensure our products addresses the pain points of the target segment & market. In addition to this, you will develop sustainable strategies in order to build on the success in close co-operation with all departments, through co-designed product campaigns, campaign performance analysis so as to provide insights on improving the profitability of our product suites.

Job Responsibilities

• Work with Business Units and conduct market feasibility studies, covering target segment pain points, competitor analysis, and pricing & profitability studies.
• Work with Product Development (PD Tech) and conduct product design & market feasibility prior to Product Requirements Design stage; and conduct pricing analysis, implementation impact analysis to support implementation and go-to-market strategy.
• Collaborate with Business Units and Business Intelligence to design data-driven campaigns, campaign performance analysis and A/B testing.
• Track and monitor product performance across channels, markets & customer profiles, and develop insights on persona of customers and maximize process & profitability based on targeted customer segments.
• Own repository for product programs and product approvals; ensuring the versions are up to date and the appropriate approvals and renewals are conducted timely.
• Draft & co-design new product programs & new product approvals, by consolidating and reviewing inputs from Business, Risk (Credit, Operational, Fraud), Legal & Compliance and Operations.

Requirements

• At least 5-7 years of experience in the field of product management (Credit Lending Preferred)
• Great people skills paired with a high level of assertiveness
• Strong analytical, strategic and coordinating skills
• Highly motivated and adaptable
• Sound knowledge and understanding of business and technology

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans.
• Develop and enhance suppliers relationship.
• Drive demand creation and product promotional activities.
• Work closely with Sales and FAE team to achieve sales and profit objectives.

Job Requirements

• Diploma or Degree in engineering electronics or equivalent.
• Minimum 3 years relevant product marketing experience from semiconductor industry.
• Excellent interpersonal, communication and presentation skills.
• Good analytical skills and proficient in MS office applications.
• Presentable with an outgoing personality, positive and a drive to succeed.
• Overseas travel is required.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 25008

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

1. Station in various retail stores such as supermarket, pharmacy or departmental stores or set up booths or promotional stands to introduce products to potential customers
2. Distribute product samples, brochures, flyers, etc. to source new sales opportunities
3. Identify interest and understand customer needs and requirements
4. Able to handle different types of personalities
5. Strong listening, communication, presentation, and social skills
6. Comfortable in making dozens of product/services presentations, generating interest, and generating sales prospects.
7. Visit retail stores, improve display, monitor stock level, and build rapport with customers.
8. Working experience as a promoter/merchandizer is an advantage

Flexxon specializes in hardware-based cybersecurity solutions, creating cutting-edge technology to protect digital assets against evolving cyber threats.

We are currently looking for a Penetration Tester to join our team. If you’re passionate about cybersecurity and meet the qualifications, we encourage you to apply and be part of our mission to secure the future of technology.

Main Duties & Responsibilities:

· Conduct thorough security assessments to identify vulnerabilities in products, systems, networks, and applications. Mainly Products.

· Simulate real-world attacks to test the security of systems.

· Use both automated tools and manual techniques to exploit vulnerabilities and assess their potential impact.

· Communicate findings to both technical and non-technical stakeholders in a clear and actionable manner.

· Guidance on best practices for improving overall security posture.

· Stay updated with the latest security threats, tools, and techniques

· Participate in ongoing training and certification to keep skills sharp and knowledge current.

Qualifications:

· Proficiency in various programming languages (e.g., Python, Bash, PowerShell).

· Deep understanding of networking, operating systems (Windows, Linux), and web technologies.

· Familiarity with tools such as Metasploit, Nmap, Burp Suite, and Wireshark.

· Strong analytical skills to diagnose and exploit vulnerabilities.

· Creative thinking to devise and execute attack scenarios.

· Attention to detail and the ability to work independently or as part of a team.

Remark : At least 1 year full pen testing experience. Also, preferably some Blue Team experience.

Digital Product Manager

Key responsibilities:

· Drive the full product cycle from start to finish from Conceptualization through requirements gathering, design, development, testing and launch.

· Collaborate closely with clients, stakeholders and technical teams to create project roadmaps and monitor progress to ensure milestones are met. Be the bridge between clients and the internal team ensuring everyone is aligned and informed.

· Conduct market research, analyze competitor products and propose innovative product strategies.

· Create detailed product specifications, user stories and functional requirements.

· Work with development teams to ensure projects are on track while ensuring top-notch quality standards are consistently met.

· Analyze user feedback and product metrics to continuously optimize and improve products.

· Evaluate and integrate AI technologies into products to enhance user experience and functionality.

Key requirements:

· Bachelor’s or Master’s degree in Computer Science, Information Systems or related fields.

· Proven track record of successful digital product management with 5+ years of experience in the financial industry.

· In-depth understanding of financial industry, business processes, regulations and market trends.

· Strong analytical and problem-solving skills to analyze user data and derive actionable insights to drive product decisions.

· Excellent communication and interpersonal skills with ability to collaborate effectively with cross-functional teams.

· Strong understanding of digital product development methodologies such as Agile or Scrum; experience in AI or machine learning product development.

· Relevant certifications such as PMP, CBAP or financial industry professional qualifications.

No of vacancies: 3

Salary Range: S$7000 – S$11000

Highlights:

• Experience in set out new web3 financial product/ platform from product design
• Experience in Crypto Financial Product / change traditional financial product into Crypto
• Liaising with Chinese Parties

Job Responsibilities:

• Lead the design, market research, and positioning of Web3 financial products.
• Understand and analyse customer needs to create financial products that meet market demands.
• Collaborate closely with the technical team to ensure the feasibility of product designs and optimize user experience.
• Manage the product development lifecycle, including requirement gathering, feature planning, iterative development, and product launch.
• Oversee risk management, monitor product performance, conduct data analysis, and implement product iterations based on market feedback.
• Create and maintain product documentation, including whitepapers, user manuals, and marketing materials.

Job Requirements:

• Over 3 years of experience in financial product design or management; experience in Web3 or blockchain is preferred.
• Strong understanding of financial markets and products, including but not limited to DeFi and crypto asset management products.
• Excellent communication and problem-solving skills.
• A keen interest in emerging technologies.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R23112637

EA Personnel: Nguyen Thi Phuong Thao

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Description:

• You’ll review activities’ scheduling to ensure adequate coverage for staff during hours.
• You’ll maintain a high degree of operations accuracy within the team.
• Housekeeping of office and store.
• Considerable delivery wide variety of items/persons to different addresses and through different routes.

Job Requirements:

• Supervisory experience in managing a team is preferred
• some work extra hours needed.
• Independent, possess initiative and optimistic.
• Class 3 driving license.
• Familiar with local routes

Duties and Responsibilities

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

DUTIES AND RESPONSIBILITIES:

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

Job Description:

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)