Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire IT Service Management Officer (SMO) - Messaging. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Job Description – IT Service Management Officer (SMO) – Messaging

You should have proven track records in areas of Stakeholder management, IT Service Management, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.

If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your 'hands-on' knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.

Responsibilities

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

About Facilities Management Team:
Our team centralises the organisation’s facilities management and renovation needs. We are looking for candidates who are happy to work at multiple locations, enjoy troubleshooting facilities issues and able to independently resolve facilities issues for our various centres. Candidates must be good stewards of Fei Yue resources and can provide solutions that best fit Fei Yue.

Responsibilities:

Facilities Management and Maintenance
• Independently troubleshoot facilities issues at various centres and provide best solution using cost-benefit-performance analysis.
• Basic repairs and maintenance works at Fei Yue premises, including height works.
• Optimizing the use of space within facilities to support operational needs and accommodate growth or changes in the organization.
• Supervise installation / replacement works on facilities and equipment which are carried out by vendors / contractors and ensures all works are carried out appropriately.

Health and Safety Compliance
• Part of Workplace Safety & Health Committee.
• Ensure all installation/ replacement works carried out by the contractors complied with the safety standards.

Others
• Develop and review work processes pertaining to FM.
• Ad hoc dispatch duties.
• Perform any other duties as assigned by the management.
• Maintain and upkeep an inventory list on spares for all centres.

Requirements:
• Holder of Higher Nitec in Facilities Management & Engineering or Integrated Mechanical & Electrical Design
• Preferred at least 2 years of facilities management and project management experience.
• Understand the importance of stewardship.
• Able to travel to various locations.
• Possess a Class 3 driver’s license.
• Able to work independently and as a team.
• Able to interpret single line electrical diagrams and layout plans for ACMV, fire protection and plumbing & sanitary.

Work Location: Henderson Road/ Islandwide

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

On behalf of the hiring company, we are looking for suitable personnel to join them as an Account Management Specialist :

Role Overview

As an Account Manager for Remote Monitoring Solutions, he/she will be crucial in driving revenue growth and expanding the company's market share. He/She will be responsible for developing and executing go-to-market strategies to achieve ambitious sales targets within the Built Environment sector. This role requires a dynamic and results-oriented individual with a passion for technology and a proven ability to build strong customer relationships.

Key Responsibilities:

• Develop and execute go-to-market strategies: Analyse market trends and competitive landscape to identify new opportunities and tailor sales strategies accordingly.
  Define and implement targeted campaigns to reach key decision-makers within target accounts.
  Collaborate with cross-functional teams (marketing, product development, engineering) to ensure successful product launches and market penetration.
  
• Lead the sales process: Proactively identify, qualify, and pursue new business opportunities within assigned accounts.
  Conduct compelling product demonstrations and presentations, showcasing the value proposition of our Remote Monitoring solutions.
  Develop and maintain strong customer relationships through regular communication, proactive account management, and exceptional customer service.
  Negotiate and close deals effectively, ensuring customer satisfaction and long-term account retention.
  
• Content creation and marketing support: Develop high-quality sales collateral, including presentations, case studies, white papers, and marketing materials.
  Collaborate with the marketing team to develop and execute targeted marketing campaigns.
  Represent the company at industry events and conferences.
  
• Sales reporting and analysis: Track key performance indicators (KPIs), analyze sales data, and prepare regular reports on sales activity and progress towards targets.
  Identify areas for improvement and make recommendations for optimizing sales processes and strategies.
  

Qualifications:

• Bachelor's degree in Engineering (Electrical, Mechanical, Mechatronics, or related field) preferred. Diploma holders with relevant work experience will be considered too.
• 3+ years of proven success in a sales role within the Built Environment sector (e.g., construction, facilities management, real estate).
• Strong understanding of technology and its applications in the built environment.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving skills with the ability to identify and address customer needs.
• Proficiency in CRM software and sales methodologies.
• A results-oriented, self-motivated, and highly organized individual with a strong work ethic.

EA license: 22C0971 | EA Registration: R21101298

Job Scope:
In a challenging and multi-cultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in several business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications and test scenarios/cases, maintaining and building the cash management ecosystem of the bank. The role will focus primarily on functional analysis, quality assurance of the build, and delivery required for the evolutions of the in-house applications.

Main Responsibilities:

• Execute business analysis best practices and engagement of stakeholders across front-to-back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Map the identified functional requirements and define a solution.
• Design and execute the test cases for the IT business requirements.
• Defect reporting and triage.
• Work in Agile – Scrum environment as a Business Analyst & Project Manager/Scrum Master. Should be able to refine/groom future stories and perform tests within the sprint timebox.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate alternative IT solutions and provide appropriate recommendations.
• Provide payments domain expertise to help define a viable business solution, and working with the key business sponsors.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, ad hoc projects, or technology issues.
• Coordinate with various users groups and interface teams, and get them onboard as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details.
• Involve in quality assurance activities when needed.
• Provide functional guidance to the team, and work closely with developers / technical leads for assisting in resolution of queries.

Job Qualifications:
The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems e.g., payment systems and core banking applications.

Key Functional Skills:

• Must have end-to-end payments system knowledge with detailed insights on payment file format ISO20022, SWIFT and SEPA payments. Experience with payments field/value mapping and validations.
• Must have hands-on experience on payment systems and exposure to payments hub, clearing and settlement, automated clearing house programs and channels.
• Must have good knowledge on payment lifecycle (client > clearing) for high value payments. Also, experience on handling R-Msgs.
• Must have proficiency in functional and system integration testing of banking and financial applications, as well as user acceptance testing (UAT).
• Must have excellent understanding of software development lifecycle and software testing lifecycle.
• Must have experience in breaking functional specification document (FSD) & EPICs into developable stories for developers by creating linkage and traceability of requirements.
• Should have high experience in creating Cucumber test cases (Gherkin) and working with developers in behavior driven development (BDD).
• Good to have experience in functional automation of test cases using SOAP UI / Selenium and other automation tools.
• Should be able to connect dots from bigger picture to smaller chunks and maintain change requirements.
• Experience in following areas is a plus - Corporate Banking, Corporate Commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, Real-Time Payments, Cash & Liquidity Management, Compliance/AML, FX, & Messaging (Swift and ISO).

Other Professional Skills:

• Should be experienced on Agile tools (Atlassian), Business Analysis tools (MS Word, Excel, MS Visio), Quality Assurance tools and standard documents.
• Similar experience in ownership and requirements management e.g., create, maintain and periodically update specification documents.
• Knowledge of all phases of IT system development and implementation lifecycle.
• Highly analytical and detail-oriented in approach, with excellent communication and presentation skills, and experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development and delivery teams, and should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner.
• Hands-on individual and versatile.
• As part of an integrated organization across different sites, candidate should be able to forge close relationships with Program Director, other Team Leads, architecture functions and quality assurance teams.
• Limited travel for this role may be expected.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Job Description:

• Handling of HR-related duties
• Actively source and screen candidates through various channels
• Conducting face to face/ online interviews with prospective applicants
• Coordination of interview arrangements
• Provide support to the HR executives to meet recruitment goals
• Handle any admin duties assigned by supervisor

Job Requirements:

• Minimum Diploma / Degree in any related course of study
• Candidates with no exp are welcome to apply

All qualified applicants, please send in your resume to

[email protected]

Alvin Lee Peck Keong (R1104781)

Recruit Express Pte Ltd (99C4599)

Smartkarma is looking to hire individuals across various levels of seniority to expand our Business Development Team.

Location: Singapore

Department: Business Development

About Smartkarma:

Smartkarma is a leading data and insights platform that empowers global investors, corporates, and financial decision-makers with actionable intelligence. We offer premium market research, data, and analytics that drive informed decision-making. We are looking for talented individuals to join our Business Development team at various levels of seniority to help drive the sales of Smartkarma’s Platform, Premium, and Data Subscription businesses.

Role Overview:

As a member of Smartkarma’s Business Development team, you will be instrumental in expanding Smartkarma’s client base by promoting our platform and subscription products. You will work closely with the Business Development team to identify and engage potential clients, nurture relationships, and support our growth in the market. This is an exciting opportunity for individuals who are commercially savvy, eager to grow, and thrive in a fast-paced environment facing some of the world’s biggest financial institutions and corporate decision makers.

Responsibilities:

• Drive the sales of Smartkarma’s Platform, Premium, and Data Subscription businesses to new and existing clients.
• Identify and engage new prospects through targeted outreach, networking, and market research.
• Collaborate with the wider Business Development, research, data-strategy and marketing teams to craft effective sales strategies and campaigns.
• Present Smartkarma’s offerings to potential clients, clearly articulating our unique value proposition.
• Work closely with marketing, product, and customer success teams to ensure seamless communication and alignment on sales efforts.
• Track and report on sales performance, providing insights and updates to the team on key metrics and progress.

Qualifications:

• Previous experience in sales, business development, or a related field (experience may vary based on seniority level).
• Strong communication skills with the ability to present and articulate ideas concisely and effectively.
• Commercially savvy with the ability to identify opportunities and solve problems creatively.
• A results-oriented mindset with a high level of ambition and a strong work ethic.
• Collaborative, team-oriented approach with the ability to work well with cross-functional teams.
• Ambitious and motivated to develop and grow within the business development function.

Ideal Candidate:

We are looking for individuals at various levels of seniority, from Senior Associate to more experienced Director-level professionals. Whether you’re just young in your career or have some experience under your belt, if you’re quick on your feet, commercially astute, and have a passion for driving business growth, we encourage you to apply.

Why Smartkarma:

• Opportunity to join a fast-growing company with ample opportunities for career development.
• Competitive salary and benefits.
• Collaborative and inclusive work environment with a supportive team culture.

If you're ready to take on a new challenge and contribute to the growth of Smartkarma, apply today.

The School of Mechanical & Aerospace Engineering (MAE) is a robust, dynamic and multi-disciplinary international research community comprising of world-class scientists and bright students. MAE prides itself in its excellent research capabilities in areas including advanced manufacturing, aerospace, biomedical, energy, industrial engineering, maritime engineering, robotics, etc. The school is equipped with state-of-the-art research infrastructure, housing a comprehensive range of cluster laboratories, test bedding facilities, research centres/institutes and corporate laboratories. Cutting-edge research in MAE addresses the immediate needs of our industries and supports the nation’s long-term development strategies. In the new era of industrial 4.0 and sustainable living, MAE is rigorous in developing new competencies to support the growth and competitiveness of our engineering sector in the global landscape. MAE has grown to be leader in Engineering Research, ranking amongst the top engineering schools in the world.

For more details, please view https://www.ntu.edu.sg/mae/research.

The School of Mechanical and Aerospace Engineering (MAE) is seeking to hire a Research Fellow to support the works in the Seatrium New Energy Laboratory. The work scope of the manpower is to maintain the safe operation with different engine fuels; design and conduct the fuel and engine tests; manage the ongoing projects in the lab; make the energy and emission analysis with numerical simulation; collaborate the details among NTU, Seatrium Ltd, and other partners; etc.

Key Responsibilities:

The Research Fellow will be in charge of operation and analysis for the project in Seatrium New Energy Laboratory under the School of Mechanical and Aerospace Engineering. The roles of this position include:

• Facilitate the fuel supply system update in the lab
• Monitor and operate the engine fuels including diesel, biodiesel, LNG, hydrogen, ammonia, etc.
• Design the fuel test in the marine engine and perform engine testing
• Measure engine emission and conducted the species analysis
• Model the engine performance and emission
• Support the operation of the ongoing projects
• Collaborate the work between NTU and industrial partners

Job Requirements:

• PhD degree in Mechanical or Aerospace Engineering or related field
• 3-year research experience in mechanical system and fuel system
• Expertise in engineering design and experimental scale
• Experience in numerical simulation for engine performance and emission
• Publication track record is as one reference.
• Proficiency in basics of engineering design, mechanical analysis and thermofluid software
• Proficiency in English and good communication capabilities for Research Project Purpose

We regret to inform that only shortlisted candidates will be notified.

1. Job Functions

• Manage the day-to-day operations and maintenance of Organization’s facilities, including buildings, equipment, and systems.
• Conduct regular inspections to identify maintenance needs, safety hazards, and opportunities for improvement.
• Coordinate with vendors, contractors, and maintenance staff to schedule repairs, renovations, and preventative maintenance activities.
• Respond promptly to facility-related inquiries, concerns, and requests from staffs and management.
• Ensure compliance with health and safety regulations, building codes, and environmental standards.
• Assist in the development and management of the facilities budget, monitoring expenses and identifying cost-saving opportunities and work closely with Facilities HQ
• Maintain accurate records and documentation related to facility maintenance, inspections, and repairs for the assigned homes.
• To troubleshoot, repair, maintain mechanical/electrical services, plumbing & sanitary services, aircon servicing and maintenance, ACMV systems, chillers, and electrical control system.
• To work together with the respective Head of Home (HOH)

2. Candidate Requirements

• Minimum "N" / "O" level or Nitec in Mechanical / Electrical, Facilities / Property Management, or any related field
• At least 1 year of relevant property / facilities experience
• Possess Class 3 driving license would be an advantage.
• Able to start work immediately or within short notice.
• Good communication and interpersonal skills

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

Selected applicant will be allocated to the following locations;

• PERTAPIS Centre for Women & Girls - 42 Surin Ave, Singapore 535638
• PERTAPIS Senior Citizens Fellowship Home - Blk 222 Lorong 8 Toa Payoh 8, Singapore 310222

**Disclaimer: Only shortlisted candidates will be contacted

Key Responsibilities:

• Monitor and manage liquidity positions in spot markets to ensure sufficient funding for operations.
• Support daily cash flow forecasting and settlement activities.
• Identify and resolve liquidity mismatches promptly.
• Analyze market conditions to assess potential impacts on liquidity.
• Monitor key risk indicators and escalate issues when thresholds are breached.
• Assist in developing liquidity stress-testing models and scenarios.
• Prepare and deliver daily,weekly, and monthly liquidity reports for internal stakeholders.
• Provide actionable insights and recommendations to optimize liquidity usage and mitigate risks.
• Utilize tools and systems to track and analyze liquidity metrics.
• Ensure the accuracy and integrity of data used for liquidity risk assessment.

Job Requirements :

• 1 year of experience in market and liquidity risk management, preferably in financial services or trading environments.
• Proficiency in Microsoft Excel and financial modeling tools.
• Familiarity with data analysis tools such as Python, R, or SQL (preferred).
• Experience in preparing ALCO and RMC/BRMC reports.
• Experience in evaluating Impact of interest rate changes on net interest margin (NIM) and economic value of equity (EVE).
• Knowledge of trading platforms and risk management systems.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities to interact with cross-functional teams.
• Ability to work under pressure in fast-paced environments.
• Understanding of market dynamics, liquidity mechanisms, and financial instruments.
• Awareness of regulatory frameworks related to liquidity risk management.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996