about company

I am currently working with a B2B fintech payment company. The company is looking to expand business in 2025. They have partners in over 10 markets and over 400 million of users.

Salary structure: base + bonus. 2 rounds of interview process. Flexible hybrid working. Office at CBD.

about job

• Manage the entire product line life cycle, from strategic planning to tactical activities

• Support product positioning and customer demand, and guide product development from conception to launch

• Evaluate product functionalities and performance and propose enhancements to products based on market feedback

• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth

• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

skills and requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Min 3 years’ software development experience or in a similar role (e.g., Business Analyst, Technical Product Manager, Project Manager) and in a payment industry

• Hands on experience authoring and refining user stories, grooming product backlogs and prioritizing conflicting requirements

• Experience working with both technical and non-technical stakeholders to collect requirements and communicate product vision and status

• Experience advocating for and evangelizing points of view to influence decision makers

• Knowledge of mobile app development or API, microservices and event driven IT architectures

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Analyze opportunities, formulate portfolio planning strategy, product roadmap planning and product meet-competition strategies.
• Market demand management, responsible for collecting, analyzing, decomposing market demand, unified management, distribution, and demand implementation.
• Responsible for the product definition output (product positioning, core function definition, new business model exploration, meet-competition strategy/marketing strategy, sales volume/revenue/profit, time to market), the whole chain of joint sales, marketing to ensure the output of competitive products and explore business opportunities.
• Partner with channel marketing team to draw promotion activities and device marketing plan.
• Execute marketing initiatives with marketing team to maximize brand awareness and brand image.
• Provide training for internal teams and external customers.

The Requirement:

• A self-starter who can engage with cross-functional teams in meeting customer requirements.
• Proven work experience (min. 3 years) in product management
• Ability to influence and build productive cross-functional relationships with internal and external partners.
• Highly adaptable and able to handle multiple projects/priorities in a dynamic environment.
• Good written and verbal communication skills with attention to details

• Build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects and is well-balanced across a range of design skill sets.
• Drive collaboration and vision across the company to build alignment on priorities leading to product design and execution.
• Shape the product roadmap, both short term and long-term.
• Partner closely with a world-class (and global) team of product managers, engineers, content designers, user experience researchers, data scientists, and product growth analysts to deliver high quality experiences for people across markets, platforms and product surfaces.
• Oversee multiple projects and scale design resources, accordingly, ensuring deadlines are met, your org is effective, and team members are set up for success by setting clear and measurable goals.
• Develop design talent and build a thriving culture where designers grow in their careers and feel a strong sense of inclusion and belonging.
• Design and scale the organization and equip the team for success in their goals.
• Foster a strong, collaborative design practice.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibility:

• Develop product and strategize product offering to enable CTPIS to compete effectively and efficiently in the market.
• Maintenance product information and ensure compliance with regulatory framework
• Produce weekly/monthly market update reports and sales tracking
• Work closely with key stakeholders to develop strategies.
• Prepare product related documents and ensure all materials and information are ready for launch.
• Develop and maintain a competitor product analysis and reference warehouse
• Any other tasks assigned by the company.

Requirements:

• At least 8 years in the product development and life insurance industry
• Good knowledge of life, universal life or investment-linked products
• Good analytical skills
• Good Project Management skills and People skills.
• Good understanding of the compliance requirement and changes in regulation that may affect the life insurance industry
• Proactive, responsible, organized, highly driven with great initiative individuals and able to work independently.
• Creative with good business acumen.

Job Scope:

• Design and develop new products from concept to production
• Collaborate with cross-functional teams, including R&D, manufacturing, and marketing
• Conduct product testing and validation to ensure compliance with specifications and standards
• Analyze market trends and customer feedback to inform product improvements
• Create and maintain technical documentation, including specifications and manuals
• Support the manufacturing process by providing technical guidance and troubleshooting
• Participate in product lifecycle management, including updates and phase-out strategies
• Conduct cost analysis and optimize product designs for manufacturability
• Work closely with suppliers and vendors to ensure quality materials and components
• Assist in training sales and support teams on product features and benefits

Requirements:

• Degree or Diploma in Mechanical or Mechatronics Engineering
• Over 3 years of experience in setting up automation equipment
• Strong knowledge of electromechatronic systems
• Good problem-solving and analytical skills
• Ability to work independently and communicate effectively at all levels
• Team player with a high level of motivation
• Willingness to travel overseas for field support as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Regional Product Manager

Job Summary

• This role oversees Product Management to achieve sales, profitability, and sustainability goals. It ensures the implementation of professional business practices within the Textile Product Genre and drives marketing activities through research, strategic planning, and execution.
• The position requires a strategic approach and effective management to oversee product lifecycles, enhance business performance, and uphold high standards across all operations.

Key Accountabilities

• Manage Product Management to effectively ensure achievement of the Business Plan/Set Target objective in terms of sales, profitability, and sustainability.
• Adhere and set systems to ensure a professional approach to the entire business activities focusing on the Textile Product Genre.
• Responsible for managing and implementing marketing activities through research, strategic planning, and implementation.

Requirements

Job / Skills Competencies

• Product Management experience.
• Ability to manage multiple initiatives, programs & engagements with regional sales companies simultaneously, including internal stakeholders in the region
• Passion to innovate with strong written & verbal communication skills.

Critical Work Experience

• At least 2 years of product management experience in the Large Format Printing or Industrial Printing Market.

Qualifications

• Min. Degree in Business Administration or equivalent.

Join Our Dynamic Team at UGKS LIMOUSINE PTE LTD

Are you passionate about travel and skilled in sales? We’re looking for enthusiastic Tour Product Sales Executives to join our team and help us deliver unforgettable experiences to our customers.

Position Details:

• Role: Tour Product Sales Executive
• Responsibilities:Promote and sell a variety of tour packages to customers.
  Provide excellent customer service and travel advice.
  Work with booking systems and maintain accurate records of sales.
  

Requirements:

• Minimum Education: High school diploma (or equivalent).
• Experience: At least 1 year of experience in sales or a related field.
• Proficient in using computers (e.g., Microsoft Office, booking platforms, email).
• Strong communication and interpersonal skills.
• Knowledge of Singapore’s attractions (e.g., landmarks, culture, and tourism offerings) is essential.
• Ability to work independently and as part of a team.
• must be able to speak chinese

Salary & Benefits:

• Competitive base salary with commission-based incentives.
• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.

How to Apply:
Email your resume to [email protected] or call us at +65905888337 (whatsapp only) .

Turn your passion for travel into a rewarding career—join us today!

Job Description:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in tracking product category targets such as market penetration and sales performance.
• Aid in coordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the execution of marketing plans within the approved budget to optimize resource allocation.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Degree in business, marketing and/or engineering or equivalent professional qualification

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

• Define and communicate product vision and strategy based on stakeholder needs and business goals.
• Conduct impact assessments, identify process gaps, and recommend suitable product solutions.
• Oversee the entire product lifecycle, including:Leading UI/UX design sessions and documenting user journeys.
  Prioritizing User Stories and planning development tasks. Managing UAT, training sessions, and preparing detailed user guides.
• Collaborate with cross-functional teams to design and deliver digital solutions.
• Track product performance using key metrics (KPIs) and implement continuous improvements.
• Stay informed about industry trends and emerging technologies to drive innovation.
• Act as the link between technical teams and non-technical stakeholders, ensuring clear alignment.

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.
• At least 4 years of experience managing and optimizing enterprise applications (e.g., Finance, HR).
• Knowledge of Agile methodologies, Scrum, or relevant certifications (CSPO, PMP, Six Sigma) is an advantage.
• Strong experience in stakeholder engagement, process design, and business analysis.
• Basic understanding of software development and databases; coding knowledge in Python or Java is a bonus.

Product managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers.

Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products that meet and exceed customer expectations.

Finally, understanding consumer preferences and demands is critical for product managers in the food and beverage industry. Consumers today are more health-conscious and environmentally aware than ever before, and they expect the products they buy to reflect these values.

Duties and Responsibilities

• identifying the key market segments and trends that are driving growth and innovation

• stay up-to-date with the ever-changing regulatory landscape. With the rise of food safety concerns and the increasing demand for transparency

• compliance with food safety regulations is more important than ever

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of F&B related products.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

This position is responsible for working with existing and prospective customers to effectively provide solutions by offering pre and post-sale customer support; product training, demonstrations, application testing and method development, particularly in the inorganic portfolio.

Ø Support Sales team to achieve / exceed annual targets and growth.

Ø On-site application supports to customers.

Ø Understand market trends, requirements and competitive situation.

Ø Work closely with sales team to demonstrate product capabilities and applicability to the customer’s application needs throughout sales cycle- from pre-sales to getting orders as well as after-sales supports.

Ø Pre-Sales: Understand customers’ needs and requirement, engage in technical discussion, provide solution-oriented demos, products, and demo results presentations, propose total solution, lead the compilation of applications and marketing materials for customers/users/ sales representatives.

Ø After-Sales: Conduct practical training on hardware and software, product technology presentation relevant to instrumentation prior to hands on, troubleshooting, attend to users queries and support on method development.

Ø Support sales marketing events e.g. user meetings, workshops, seminars to update products technology, chemistry

Ø Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts.

Ø Maintain installed base customer satisfaction

Ø Be the contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.

Ø Provide leads to sales by engagement with customers.

Ø Involve in troubleshooting relating to instruments, application, and software.

Ø Develop and update knowledge of competitor’s products and discuss with sales team to promote and sell products and services.

Ø Provide training to overseas customers (scheduled)

Ø Keep track of demo lab chemical inventory, etc

Academic Qualifications:

Ø Candidate must possess at least a Degree / Master’s or PhD’s in Chemistry

Work Experience & Requirement:

Ø At least 3-5 year(s) of working experience using inorganic spectroscopy with knowledge on AA, ICP and or ICP-MSMS

Ø Preferable: knowledge of ICP / MS operation, theory, and various industrial applications requirement. Hands-on experience with spectroscopy products is a plus.

Ø Good analytical skill in data analysis

Ø Good problem-solving skill in chemistry

Ø Good interpersonal and presentation skills (both verbal and written)

Ø Able to work in a team environment - with sales and service.

Ø Customer service oriented and willing to travel if needed (<25%).

Computer literate, knowledge in MS Office - Excel, Word, PowerPoint

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Overview

We are looking for a highly motivated Product Development Specialist to join our efforts to develop speciality functional ingredients that enable the production of tasty, affordable and healthier meat alternatives. These proprietary ingredients include a cell-based meat flavouring oil and a meat cut alternative that are underpinned by our proprietary technologies, which are described in more detail here: https://www.antsinnovate.com/technology

As a Product Development Specialist, you will report to and work closely with the Chief Technology Officer to identify, prioritize and design key activities that align with Ants Innovate’s commercialization goals. You may carry out these activities as an individual or as part of a team, and where appropriate, organize and lead a team effort to perform specific activities. The key measure of success of a Product Development Specialist is the successful development of functional ingredients from laboratory to commercialization.

Responsibilities and Duties

• Product development of functional ingredients, including end-product prototyping, quality and safety evaluations, and production scale-up.
• Develop novel or improved functional ingredient characteristics using both analytical and sensory methods (with supervisor and R&D team).
• Develop and update Standard Operating Procedures (SOPs) for validated production methods and processes.
• Support sample tasting sessions and product demonstrations.
• Maintain proper documentation to support product costing, scale-up and manufacturing.
• Perform regular house-keeping of the laboratory/test kitchen.
• Perform ad-hoc, business-related duties that are assigned by the supervisor and not explicitly spelt out in the job description.
• Participate actively in all required internal and external meetings and provide weekly updates of progress to the team.

Qualifications and Experience

• Degree or Diploma in Food Science & Technology or a relevant field of study. Fresh graduates are welcome to apply.
• Relevant certifications in Food Safety and Hygiene and/or Food Preparation are advantageous.
• Prior knowledge or experience in any of the following areas is advantageous: food manufacturing process design, recipe formulation, texture profile analysis, rheology, nutritional analysis.
• Proficiency in spoken and written English. Ability to speak Mandarin is advantageous.

Personal Characteristics

• Effective verbal and written communication skills.
• Excellent problem solving and analytical skills.
• Meticulous, well-organized and detailed-oriented.
• Able to work independently and in teams.
• Mentally agile, able to manage tight timelines and competing priorities with team support.
• Highly motivated, proactive in achieving company goals.
• Good interpersonal skills and receptive to constructive feedback.

Applications

Please include a cover letter, CV (including personal particulars, academic and employment history), copies of academic transcripts and university certificate, and the contact information of 3 referees in your application. Only shortlisted candidates will be notified.

Responsibilities:

• Review sales orders and generate purchase orders to suppliers while maintaining inventory within company goals
• Handle changes in suppliers’ delivery schedules
• Ensure on-time delivery to customer from suppliers in a proactive manner
• Exhaust all possibilities in obtaining product to satisfy critical customer requirements
• Expand product knowledge to effectively support sales
• Purchase inventory to achieve maximum quantities at lowest possible costs
• Ensure and maintains integrity of system information, including costs, schedules and packaging
• Maintain and add part numbers to system
• Manages and resolves price discrepancies with internal and external parties across various departments
• Handles quality issues
• Build good relationships with internal and external parties
• Provides good service level to internal colleagues

Requirements

• Min. Diploma or Degree holder with at least 3 years relevant experience in electronics components
• Team player & able to communicate with all levels
• Good attitude, responsible, diligent and willing to learn
• Able to multi-task and work under pressure in a fast- paced environment
• Proficient in MS Office Applications, especially MS Excel

Job Description.

1. Strong ability to handle pressure and multitask
2. Ability to communicate effectively and liaise with clients
3. Assist in organizing and managing tasks related to the executive’s work and personal affairs
4. Adhoc duties as and when assigned.
5. Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
6. Keeping the office database and filing system up to date and organized
7. Purchasing office supplies and work with vendors
8. Sorting and delivering all mail
9. Responsible to manage payment schedules and ensure all payments are made on time.
10. Responsible to liaise with clients, customers and closely follow up with the payments.
11. Performing clerical accounting and general office duties
12. Renewal and Application for work passes inclusive of construction workers and engineers
13. Assisting with payroll preparation
14. Update and ensure that all invoices and expenses are reviewed and approved for processing
15. Manage office equipment, supplies and stationery inventory, ensuring timely purchase and replenishments.
16. Replies to email, telephone or face to face enquiries
17. Available to start immediately.

Requirement:

1. Must be able to work on shift
2. Must be willing to work in fast paced working environment
3. Provide quality Management and Administrative support
4. Able to work on weekends and public holidays
5. Minimum Diploma in Business Administration or equivalent.
6. Relevant working experience preferred.
7. Ability to work independently and as part of a team.
8. Responsible, reliable, willing to learn.
9. Self-motivated, detail-oriented, and capable of multitasking.
10. Proficient in Microsoft Office (Word & Excel).
11. Ability to manage time effectively and prioritize tasks.
12. Good communication skills, both verbal and written.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:
· Influence business unit leadership to make sound strategic decisions for business
· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:
· Active participation in strategic planning process, including development and execution of business campaigns
· To develop negotiation and presentation skills to communicate effectively and clearly to others
· To understand of audience engagement and other business support functions
· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
· To develop company business campaigns and enhance campaign awareness and campaign visibility

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

- Front & Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock & Quality control

- Marketing planning

- Customer service

- Work place safety

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas