Job Description:

• Responsible for supporting yield improvement, driving, and managing the continuous yield and quality improvement for various devices.
• Responsible for having close interaction with Product Test Engineering team and communicate technical product status to management.
• Responsible for following up with Foundries and test subcontractors to resolve low yield/reliability issues.
• Responsible for monitoring of parameter test and wafer sorting yield with in-depth analysis using various statistical data analysis tools and understand on semiconductor process knowledge, e.g., inline d0, ET, CPK etc.
• Develops failure analysis methodologies as required for assigned projects to enable rapid problem solving with support of internal and external parties.

Requirements:

• Degree/Master’s in Electrical Engineering, Microelectronics or related discipline.
• Strong analytical problem-solving skills.
• Capability of mass data analysis.
• Min 2 years of experience in Product Engineering.
• Salary package will be offered based on working experience.

Responsibilities

• Responsible for product design of overseas catering project APP including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization, and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction

Requirements

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in catering APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Responsibilities:

• Conduct product demonstrations and presentations
• Grow existing customer base and develop new business/market opportunities for product range
• Contribute and support sales and marketing campaigns/ strategies to achieve product development and brand goals
• Support marketing initiatives in market research, competitive analysis and strategies
• Identify market trends and business opportunities to grow sales revenue
• Develop and implement sales plans for the product line
• Provide support and advise to doctors, nurses, and distributors
• Organize and conduct training sessions on the products to health professionals in hospitals
• Establish strong relationships with various KOLs to promote products
• Maintain a positive and active presence with customers at customer sites
• Support in identifying, organizing and participating in local events and conferences
• Sales & product management role
• Achieve product sales targets and KPI

Requirements:

• Diploma/degree in Life Sciences, Nursing or related discipline
• Possess at least 3 years of experience in healthcare industry
• Enthusiastic and a good team player
• Strong presentation skills
• Outgoing personality and good interpersonal skills
• Proactive and self-motivated

Job Description

We are seeking a skilled Mechanical Product Designer to take ownership of the technical and engineering aspects of assigned projects. The ideal candidate will be responsible for designing, planning, and overseeing the development process to ensure product quality, accuracy, and timely delivery.

Key Responsibilities

• Lead the technical and engineering efforts for assigned mechanical product design projects.
• Collaborate with team members and management to deliver assigned tasks within deadlines.
• Develop and implement testing methods to ensure product quality and performance standards.
• Gather and analyze project data to prepare progress reports and recommend design improvements or future actions.
• Work closely with cross-functional teams to ensure smooth project execution and alignment with design objectives.

Qualifications

• Bachelor’s degree or Diploma in Mechanical Engineering or a related field.
• Proficiency in SolidWorks with a strong portfolio of mechanical product designs.
• Hands-on experience in mechanical design and project coordination.

about company

I am currently working with a B2B fintech payment company. The company is looking to expand business in 2025. They have partners in over 10 markets and over 400 million of users.

Salary structure: base + bonus. 2 rounds of interview process. Flexible hybrid working. Office at CBD.

about job

• Manage the entire product line life cycle, from strategic planning to tactical activities

• Support product positioning and customer demand, and guide product development from conception to launch

• Evaluate product functionalities and performance and propose enhancements to products based on market feedback

• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth

• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

skills and requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Min 3 years’ software development experience or in a similar role (e.g., Business Analyst, Technical Product Manager, Project Manager) and in a payment industry

• Hands on experience authoring and refining user stories, grooming product backlogs and prioritizing conflicting requirements

• Experience working with both technical and non-technical stakeholders to collect requirements and communicate product vision and status

• Experience advocating for and evangelizing points of view to influence decision makers

• Knowledge of mobile app development or API, microservices and event driven IT architectures

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Analyze opportunities, formulate portfolio planning strategy, product roadmap planning and product meet-competition strategies.
• Market demand management, responsible for collecting, analyzing, decomposing market demand, unified management, distribution, and demand implementation.
• Responsible for the product definition output (product positioning, core function definition, new business model exploration, meet-competition strategy/marketing strategy, sales volume/revenue/profit, time to market), the whole chain of joint sales, marketing to ensure the output of competitive products and explore business opportunities.
• Partner with channel marketing team to draw promotion activities and device marketing plan.
• Execute marketing initiatives with marketing team to maximize brand awareness and brand image.
• Provide training for internal teams and external customers.

The Requirement:

• A self-starter who can engage with cross-functional teams in meeting customer requirements.
• Proven work experience (min. 3 years) in product management
• Ability to influence and build productive cross-functional relationships with internal and external partners.
• Highly adaptable and able to handle multiple projects/priorities in a dynamic environment.
• Good written and verbal communication skills with attention to details

We are hiring for Senior and Junior Product/Test Engineers in the field of Electronics and Electrical Engineering.

Qualifications

• Diploma/Degree in Electronics or Electrical Engineering.
• Senior Roles: 5–8 years of relevant experience in Product/Test Engineering, preferably with a foundry process background.
• Junior Roles: Fresh graduates or those with less than 5 years of relevant experience are welcome to apply.

Skills and Expertise

• Solid understanding of test concepts for digital, PMIC, mixed-signal, and RF products.
• Hands-on experience with Advantest 93K ATE is preferred.
• Strong skills in data analysis and experience with statistical analysis software such as JMP, CEDA, or Optimal Plus.
• Knowledge of scripting languages (e.g., Perl, Java, VBA) and automation for reporting is a plus.
• Strong verbal and written communication skills, with the ability to work independently.

Additional Skills (Preferred for Senior Roles)

• Experience in leading and managing technical teams.
• Familiarity with data mining and statistical tools for advanced analysis.

Reporting to the Flow Manager, he/she will be responsible for driving and meeting product reliability and improving product yield.

Job description

- Prepare and submit concessions to OEMs for out-of-scope repairs.

- Liaise with OEMs on technical queries or any other matters as

required.

- Provide technical support and leadership to the shop floor, as well

as to various sections requiring engineering inputs.

- Support shop floor on modification of existing fixtures and

designing of new ones.

- Ensure that all matters pertaining to product or process are

managed efficiently.

- Ensure that all the technical problems are resolved in a timely

manner, hence enabling smooth operation and production

- Liaise with Marketing & Customer Service Department to ensure

that all technical requirements set out by the customers are met.

- Carry out feasibility studies for new capability setup as well as

initiate and carry out the set up.

- Set up new specification capability on existing special processes.

- Review special processes requirement for new product part

number / CMM.

- Set up new Equipment / Machine or modify existing set up for

increase in capacity.

- Conduct investigation and issue warranty reports

Perform process nonconformance gap analysis.

Create and maintain necessary shop documentation to ensure compliance with CMM & other specification revision:

- Overhaul Routers

- Lot Sheets

- ICR

- Bushing Installation Sheets

- OHRW Assembly/ Dis Assembly Worksheets

- OHRW Process Sheets

- Plating Data Sheets

- Plating Masking Data Sheets

- NDT technique sheets

- Procedures

- Forms

Candidate skills & requirements

- Knowledge of MS Words, Excel & PowerPoint

- Project Management

- Special process knowledge

- Robotics programming is a plus

- CAD experience is a plus

Job Description

We are looking for an experienced and dynamic Product Manager to lead the implementation and operations of products for one of our core corporate functions.

Key Responsibilities:

• Develop and execute product strategies for core corporate functions.
• Plan and manage product roadmaps with a focus on long-term sustainability and reusability across Whole-of-Government (WOG) initiatives.
• Collaborate with business users to gather, analyze, and align business requirements.
• Partner with development teams to translate these requirements into actionable features.
• Anticipate and address product-related challenges proactively.
• Continuously enhance products to maintain operational relevance.
• Manage stakeholder expectations and ensure seamless communication across teams.
• Oversee daily product operations and drive performance improvements.
• Conduct training sessions for core business users and end users.
• Monitor and report progress through regular updates and management reporting.

The ideal candidate will be a proactive self-starter with hands-on experience in managing product roadmaps and day-to-day operations. They should exhibit strategic thinking to ensure long-term product success in alignment with evolving corporate requirements.

Requirements

Work Experience:

• At least 5 years of experience in product management and operational roles, preferably with corporate or enterprise solutions.
• Proven ability to lead and inspire teams within a complex, multi-stakeholder environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to influence stakeholders at all levels.
• Adaptability and effectiveness in handling ambiguity.
• Quick learner with the ability to understand and synthesize complex information rapidly.
• Strong project management skills with attention to detail.
• Experience in requirements gathering, creating user stories, and managing product backlogs.
• Familiarity with Agile methodologies and the product development lifecycle.

Skills:

• Proficiency in MS Office Suite
• Experience with Jira
• Familiarity with Miro

RESPONSIBILITIES

• Work with stakeholders to identify & understand the requirements of software systems
  Plan and participate in product conceptualization sessions with stakeholders for eliciting requirements.
  Elicit and document business/user requirements and translate them into user-stories for development.
  Manage requirements by continuously clarifying and reviewing them via walkthroughs with stakeholders.
  Work with developers to interpret requirements leading to technical implementation.
• Analyze requirements to drive the design or review of test cases/business models/processes
• Work closely with the Product Owner on project schedule, issues, and escalation
• Collaborate with the Product Owner to manage business owners’ and project sponsor’s expectations
• Drive business process change requests on identified gaps and manage a project’s scope and acceptance.
• Provide inputs to the development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinate and monitor progress, and ensure acceptance of UAT.
• Ensure the completion of documentation and filings to facilitate software development.
• Continuously find means and ways to improve operations, streamline work processes, and work cooperatively with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with the following responsibilities
  Create project status reports and other communication materials.
  Craft project proposals to secure project funding and justify resource allocations.
  Manage project scope and stakeholders’ expectations.
  Issue escalation to the right people in a timely manner.
  Maintain and continuously refine the Product Backlog.
  Maintain the Project RAID Log and follow up on action items.

EXPERIENCE AND SKILLS NEEDED

• More than 2 years of business analyst experience in software development projects
• Experience with web-based and business process software systems implementation
• Good written and verbal communication, including minute taking and technical writing skills
• Possess business case and user-stories development skills
• Ability to work effectively and independently under pressure, meet deadlines, multitask, and prioritize tasks effectively

ADDITIONAL SKILLS AND QUALIFICATIONS

• Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage
• Experience with focus group and workshop facilitation will be an added advantage
• Experience with Confluence, JIRA, and Balsamiq will be an added advantage
• Experience with BPM modeling techniques and methods will be an added advantage
• Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantaage
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related discipline

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With good experience in De-Fi, Cryptocurrency / NFT is preferred.
• With experience in mainstream asset management tools or platforms (e.g., WhaleFin, Matrixport) is a major advantage.

Responsibilities:

Product Planning & Design:

• Responsible for the overall product planning of the crypto asset management platform, including the design and optimization of functional modules such as asset allocation, risk control, and revenue analysis.
• Design crypto asset management products, such as on-chain asset management products and traditional asset management products.
• Write product requirement documents (PRD) based on business needs and market feedback, and promote feature iterations and optimizations.

User Needs and Scenario Design:

• Deeply understand the needs of target users such as institutional clients and high-net-worth individuals, and design investment tools and asset management solutions that meet market demands.
• Optimize user experience to ensure the product is easy to operate, data is clearly displayed, and functions are intuitive and practical.

Project Management and Collaboration:

• Coordinate resources from technology, operations, design, and other departments to promote product development, launch, and subsequent maintenance.
• Manage the entire product lifecycle, from requirement analysis to post-launch evaluation and improvement.

Market Research and Innovation:

• Track the latest trends in blockchain technology and the crypto asset management field, conduct in-depth research on competitors and industry dynamics, and formulate differentiated product strategies.

Requirements:

• Bachelor's degree or above, preferably in finance, computer science, management, or related fields.
• More than 3 years of experience as a product manager, preferably with experience in fintech, asset management platforms, quantitative trading, or blockchain products.
• Familiar with crypto asset management processes, including asset allocation, revenue tracking, and risk control.
• Familiar with various on-chain financial products.
• Strong data analysis skills, able to drive product decisions based on data.
• Familiar with blockchain technology, DeFi protocols, and the basic principles of smart contracts, with practical application experience preferred.
• Understanding of trading systems or asset management system architecture, with rich experience in collaborating with development teams.
• Keen market insight, able to respond quickly to changes.
• Knowledge of mainstream asset management tools or platforms (e.g., WhaleFin, Matrixport).

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Working Hours: 60 hours per week

Job Responsibilities:

• Participate in training programs to gain a thorough understanding of F&B operations
• Learn about food preparation, service standards, and overall restaurant management
• Rotate through different departments such as kitchen, front-of-house, and catering to gain a well-rounded experience
• Interact with customers to understand their needs and preferences
• Learn to handle customer feedback and resolve issues
• Assist in daily operations, including managing inventory, ordering supplies, and maintaining cleanliness
• Work with various teams, such as chefs, servers, and kitchen staff, to understand the dynamics of a restaurant
• Learn about administrative tasks, such as scheduling, budgeting, and financial reporting
• Ensure that food quality and service standards are consistently met
• Any ad-hoc tasks assigned

Job Requirements:

• Able to work for long hours including weekends and public holidays

1. Ensure the smooth day-to-day operations of the outlet, including delivering customer service, conducting sales and maintaining operation excellence.
2. Support corporate marketing events, academic events and enhance our presence on social media platforms.
3. Fast-track to a mid-management position with this 2 years program. A qualified Management Associate is an Outlet Manager within 3 – 6 months time.

Job Requirements

1. Fresh graduate with a Bachelor's Degree from a recognized university; no prior working experience needed.
2. Strong interpersonal and communication skills for effective collaboration and leadership.
3. Initially, work in music school outlet and/or outlet in retail shopping malls, as to gain hard experiences of our business.

Remuneration and Benefits

1. Salary of $3,200 - $3,600 monthly, with the option for 5- or 6-days work per week.
2. 12-15 days of annual leaves with medical benefits and insurance coverage.
3. Extensive training, workshops and OJT provided; regular assessment is the norm.
4. Complimentary music lessons upon confirmation.
5. Career advancement opportunities, including progression to Outlet Manager, Business Development Manager, or Business & Education Operation Manager, etc.

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including coffee powder , chemical additive & equipment. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

Job Description.

1. Strong ability to handle pressure and multitask
2. Ability to communicate effectively and liaise with clients
3. Assist in organizing and managing tasks related to the executive’s work and personal affairs
4. Adhoc duties as and when assigned.
5. Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
6. Keeping the office database and filing system up to date and organized
7. Purchasing office supplies and work with vendors
8. Sorting and delivering all mail
9. Responsible to manage payment schedules and ensure all payments are made on time.
10. Responsible to liaise with clients, customers and closely follow up with the payments.
11. Performing clerical accounting and general office duties
12. Renewal and Application for work passes inclusive of construction workers and engineers
13. Assisting with payroll preparation
14. Update and ensure that all invoices and expenses are reviewed and approved for processing
15. Manage office equipment, supplies and stationery inventory, ensuring timely purchase and replenishments.
16. Replies to email, telephone or face to face enquiries
17. Available to start immediately.

Requirement:

1. Must be able to work on shift
2. Must be willing to work in fast paced working environment
3. Provide quality Management and Administrative support
4. Able to work on weekends and public holidays
5. Minimum Diploma in Business Administration or equivalent.
6. Relevant working experience preferred.
7. Ability to work independently and as part of a team.
8. Responsible, reliable, willing to learn.
9. Self-motivated, detail-oriented, and capable of multitasking.
10. Proficient in Microsoft Office (Word & Excel).
11. Ability to manage time effectively and prioritize tasks.
12. Good communication skills, both verbal and written.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:
· Influence business unit leadership to make sound strategic decisions for business
· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:
· Active participation in strategic planning process, including development and execution of business campaigns
· To develop negotiation and presentation skills to communicate effectively and clearly to others
· To understand of audience engagement and other business support functions
· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
· To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

- Front & Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock & Quality control

- Marketing planning

- Customer service

- Work place safety

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Front & Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock & Quality control

- Marketing planning

- Customer service

- Work place safety

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.