Position Overview:Based in Singapore, our Marketing Management Trainee will be a vital part of our marketing initiatives across Southeast Asia. This role is designed for recent graduates looking to make an impact in KOL management, social media operations, consumer research, and the execution of new product launch events. The successful candidate will be eager to learn and contribute to our dynamic team. Regular travel within the region is required.

Key Responsibilities:
KOL Management:
Support in managing partnerships and coordinating KOL endorsements.
Assist in creating marketing campaigns featuring KOLs.
Social Media Operations:
Help drive social media strategies to increase brand engagement.
Support in producing content and tracking performance metrics.
Consumer Research:
Conduct market research to gather insights on consumer behavior and preferences.
Analyze data and provide reports to inform marketing strategies.
New Product Launch Events:
Assist in planning and executing events for new product launches.
Ensure events align with brand messaging and marketing goals.

Qualifications:
Bachelor's degree in Marketing, Communications, Business, or a related field, completed within the last year.
Basic understanding of marketing principles and practices.
Experience in social media management and KOL partnerships is a plus.
Strong organizational and communication skills.
Proficiency in Microsoft Office Suite and basic knowledge of social media management tools.
A keen interest in consumer research and market analysis.

Work Environment:
Based in Singapore with frequent travel to Southeast Asia locations.

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work during weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Description:

- Oversee the configuration management process for all systems within the organization.

- Ensure that all configurations are documented, maintained, and updated as necessary.

- Implement and manage automation tools to enhance the efficiency and accuracy of configuration monitoring.

- Monitor and manage the configuration of various systems to ensure they meet organizational standards and requirements.

- Maintain accurate records of system configurations and changes.

- Identify and implement automation tools and processes to streamline configuration monitoring.

- Ensure automated monitoring systems are functioning correctly and efficiently.

- Oversee the monitoring of raw materials to ensure they meet quality and compliance standards.

- Handle the requirements for end-user certificates related to raw materials, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

- Handle the requirements for end-user certificates, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

Job Requirements:

- Degree in any engineering fields

- Proven experience in configuration management is preferred.

- Understanding of raw material monitoring and compliance.

- Experience with automation tools and processes is preferred.

- Excellent organizational and communication skills.

Responsibilities:

• Manage daily sales operation
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices
• Respond to a high volume of inquiries and provide helpful solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel

Job Overview

We are seeking a strategic and results-oriented General Manager (Business Management) to lead and oversee the operations, financial performance, and strategic direction of our organization. The ideal candidate will possess exceptional leadership skills, a strong business acumen, and the ability to inspire teams to achieve business objectives. This role focuses on ensuring operational efficiency, driving profitability, and fostering sustainable growth.

Key Responsibilities

Strategic Leadership:

• Develop and implement strategic plans to achieve organizational goals and drive business growth.
• Monitor industry trends, market conditions, and competitors to identify opportunities for expansion.
• Collaborate with stakeholders to align business strategies with the company's mission and vision.

Operational Oversight:

• Oversee all operational aspects of the business, ensuring efficiency and adherence to policies.
• Identify process improvements to enhance productivity and streamline operations.
• Implement systems and procedures to monitor business performance and ensure compliance.

Financial Management:

• Develop and manage budgets to optimize resources and achieve financial targets.
• Analyze financial reports, identify risks, and implement cost-control measures.
• Drive revenue growth and profitability by identifying new income streams and optimizing existing ones.

Team Leadership & Development:

• Recruit, mentor, and manage senior staff and department heads.
• Set performance goals and conduct regular evaluations to ensure high productivity.
• Create a positive and inclusive work environment that fosters collaboration and innovation.
• Lead organizational change initiatives and ensure effective communication with employees.

Business Development:

• Identify and pursue new business opportunities and partnerships to expand the company’s footprint.
• Collaborate with sales and marketing teams to create strategies that increase brand visibility and revenue.
• Represent the organization at industry events, networking opportunities, and client meetings.

Customer & Stakeholder Relations:

• Build and maintain strong relationships with clients, partners, and other key stakeholders.
• Ensure that customer satisfaction remains a priority in all business activities.
• Manage stakeholder expectations and ensure transparent communication.

Compliance & Risk Management:

• Ensure adherence to legal, regulatory, and ethical standards in all business operations.
• Monitor risks to the organization and implement mitigation strategies.
• Conduct regular audits and evaluations to ensure compliance and operational excellence.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (MBA preferred).
• At least 8-10 years of experience in senior management or business leadership roles.
• Proven ability to drive business growth and achieve organizational goals.
• Strong understanding of business operations, financial management, and strategic planning.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• ERP systems and business management software.
• CRM and analytics tools.
• Analytical and problem-solving skills to make data-driven decisions.
• Ability to thrive in a fast-paced and dynamic environment.
• Multilingual proficiency is a bonus.

Why Join Us?

• Lead a forward-thinking and innovative organization at the forefront of [industry/sector].
• Competitive salary and a comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunity to shape the strategic direction and growth of the company.
• Collaborative and inclusive work culture with opportunities for professional development and advancement.

Requirement

• Minimum Bachelor’s degree in Actuarial/Mathematics/Statistics or equivalent in performing work requirements

• Minimum 5 year experience of actuarial experience in the reinsurance or insurance industry.

• Solid understanding of reinsurance products, pricing and reserving

• Strong interpersonal and communication skills.

• Good presentation skills.

• Excellent problem solving skills and analytical ability

Strong knowledge in computer application/programs such as MS office, (Especially Excel) tools or database management applications.

Responsibilities

Main Responsibilities include but not limited to following:

• To provide reasonable figure of actuarial liabilities in line with local regulatory requirement
• To monitor and improve actuarial pricing system and outcomes
• To analyze internal retention level and provide optimal solution for risk retention level
• To support actuarial pricing model of Property/Engineering business
• 
  

Risk Management Main Responsibilities include:

To manage/monitor overall risk management program and function

• To assist Board members and senior management
• To be responsible for coordination of local regulatory requirement and head office requirement in terms of risk management
• To provide forecast and analysis on solvency position and strength
• To support Asset Liability Management function
• To manage/prepare Credit rating requirement of the company

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

● $3,100 - $5000

● Management Trainee (Kitchen)

● 5 days /48 hours

*Responsibilities*

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

*Requirement*

• Must have semi fine or fine dining Japanese restaurant experience.

● $3,100 - $5000

● Management Trainee (Bakery)

● 5 days /48 hours

*Responsibilities*

• Learn the operation process of the bakery department

Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

1. To manage and update monthly management accounts, eg (AP, AR, GL, Bank Statement, etc).

2. To prepare all the transactions via korea portal.

3. Loan agreement and related documents need to be prepared when necessary.

4. Liaise with Auditors & Tax agent.

5. To prepare Consolidated Accounts, Transfer Pricing, Tax Computation, Project Cost Budget Analysis, WIP, etc.

6. To know Singapore, Malaysia, Indonesia, Thailand Tax acts to advice and prepare all relevant documents.

7. To prepare Overseas Incroporation documents, if necessary.

8. Liaise with Korea(HQ) accounting & Transactions.

9. To prepare monthly salary payment.

10. To submit GST by quarterly.

11. Well known in Quickbook Online Software.

12. For HR, issue, cancel, renew all passes.

13. To prepare all the Employment related Letters.

14. To update staffs’ details.

15. To arrange interview and prepare for webinar interview.

16. To Book Air-Tickets & Hotel for top management or the teams.

17. To do office house keeping, arrange the office general groceries.

18. Ad-Hoc duty assigned by Superior.

Assist for all overseas related jobs.

Job Description of Facilities Management Operation Manager

Reporting to the Senior Operation Manager, the role will be the responsible for operations of the facility assigned, leading the on-site soft and hard services team to ensure the service delivery in accordance to the Key Performance Indicators Framework.

Roles & Responsibilities

The Operation Manager responsibilities will include:

• Monitor and track all job request.
• Monitor and track all project works and their progress status
• Monitoring of KPIs to ensure compliance with performance framework
• Assign vendors / sub-con / technicians to carry out project works
• Monitor Non-compliance letters and liaise with Contracts Dept for response
• Prepare, Plan and compile Monthly various schedules and reports related to the assigned facility
• Liaise with stakeholders of the assigned facility as the Main POC
• Track and monitor all clearance of Vendors / Sub-cons and technicians

Job requirements

• Degree in Engineering/Building/Facilities Management or relevant disciplines
• Min 3 years relevant work experience in a similar role/industry
• Experience in handling Government properties preferred
• Strong communication and presentation skills
• Strong in written and spoken English
• Team driven, multitask, project management

We are representing our client, an established large Chinese bank, to look for a Liquidity Risk Management Manager for the Financial Management Department.

Responsibilities

• Measure and monitor liquidity risk indicators (LCR, NSFR, liquidity gap, liquidity gap ratio), conduct analysis on the variances and make forecast on the relevant risk indicators, work closely with the Treasury team and take necessary measures to ensure all risk indicators are controlled within limits.
• Carry out liquidity stress testing, emergency drills, and funding capability testing, provide specific suggestions to the Management based on the test results.
• Responsible for the review and enhancement of stress testing framework and behavioral analysis methodology.
• Responsible for the review and revision of liquidity risk policies and internal liquidity risk limits. Assist to conduct comprehensive impact analysis on the adjustments of regulatory and Head Office’s liquidity risk limits.
• Assist in regulatory reporting and survey (i.e. MAS CRAFT, MAS IWST) and other follow-up inquiries.
• Assist in the upgrading or modifications of liquidity risk management system and other ad-hoc reports and data analysis related jobs.

Requirements

• A recognized University Degree, preferably in Finance, Statistics, Accounting or programing related fields.
• More than 2 years of liquidity risk management experience in banking and/or financial services industry.
• Strong data analytical skills and proficient in the use of MS Excel/VBA/Access.
• Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from the Head Office.

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

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