About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy-a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About E-commerce

TikTok Shop is a discovery-based E-Commerce platform dedicated to becoming the first choice for users to discover and get good products at good prices. In multiple scenarios such as livestream E-Commerce and video content E-Commerce fields, the international E-Commerce business hopes to provide a more personalized, proactive and efficient consumption experience for global users, provide good platform services for merchants, and achieve our mission of "to sell good things with a good price easier; to make life better at user's fingertips".

About the team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. The team is responsible for user journey design and strive to provide the best user experience across the core shopping flow to all SEA buyers.

Responsibilites

1. Responsible for the core transaction flow product work in the Southeast Asia region, accountable for user experience, product efficiency, and transaction volume; need to deeply understand the e-commerce transaction flow and related order, address, and payment capability logic.
2. Deeply engage with and gain insights from consumer feedback, identify optimization actions to improve order decision-making and transaction experience, and enhance transaction efficiency; prioritize consumer experience.
3. Possess a good sense of cooperation and resource coordination ability, able to closely cooperate with internal and external teams, and drive cross-team demand and project management.
4. Find optimization directions through various means such as data analysis, industry research, and user surveys, and design and implement product plans. 5. Continuously monitor industry trends and platform data, and continuously promote optimization iterations based on feedback from all parties.

Qualifications

Minimum Qualifications

• Bachelor's degree or above.
• Minimum 5 years of e-commerce product experience.
• Possess good user empathy and business logic, interested in overseas markets, able to actively research and identify differences in different markets.

Preferred Qualifications

• Excellent logical and structured thinking, able to clearly define and decompose core indicators, reasonably evaluate business benefits, and have judgment on priorities; deeply understand the key to product success or failure, can clearly define problems, seek multiple solutions.
• Strong collaboration and stress resistance ability, able to clearly define project goals, plan project rhythm, and coordinate cross-team resources to implement projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Corporate Technology is a global organization that collaborates with TE BUs on advanced technologies and the SG Corporate Technology team focuses on innovation solutions through partnerships and ecosystem.

We are seeking a team member with strong background in polymer engineering to join our team. This role is ideal for someone with expertise in engineering plastics and rubbers with interest to drive innovation and change through whitepaper/landscaping advisories, research projects, and tech scouting. The application fields will be both traditional areas of formulation and processing and metrology for connectors, cables and microfluidics, as well as emerging topics related to trends in smart materials, sustainability and AI.

Job Responsibilities:

• Engage TE BUs to identify and address technical needs related to engineering plastics and rubbers.
• Develop a deep understanding of engineering plastics and rubbers through comprehensive reviews, experimental trials, and tech scouting.
• Lead partnership research activities related to characterization, formulation, and processing of plastics and rubbers, for connectors, sealants, cables and microfluidics (as needed).
• Author whitepapers, technology landscaping reports, and advisory documents to support TE’s strategic objectives and technology development. Launch proof-of-concept projects as appropriate.
• Manage projects from initial concept through execution, including scope definition, partner selection, and project management to achieve technical and business goals.
• Oversee internal project documentation and compliance matters, including contracts, budget tracking, and technical reporting.
• Represent SG team in various forums, including technical conferences (internal & external) and senior management presentations, to share knowledge and innovations in polymer engineering.
• Collaborate with other TE polymer centers of innovation to drive alignment of SG activities.

Job Requirements:

• Ph.D. or Master’s degree in Polymer Engineering, Material Science, or a related field.
• 5-8 years of experience in R&D or product development, with a focus on engineering plastics and rubbers. Demonstrated expertise in material characterization, formulation, and processing.
• Proven experience in leading technical projects involving advanced polymers and rubbers in an industrial or corporate setting.
• Familiarity with tools and methodologies related to polymer engineering, such as material characterization techniques, formulation strategies, and processing technologies.
• Experience scouting technology state-of-art through literature, patent landscapes, or conferences
• Knowledge of engineering PjM (scope, deliverables mgmt.) and technical tools (e.g. moldflow, FA, RCA)
• Effective in verbal/written forms communication.
• Experience or certification with contract law will be advantageous.

Desirable Qualities:

• Goal-driven and comfortable working in technical management role.
• Technically curious with a broad interest in new and emerging technologies in the field of polymer engineering.
• Business-oriented, with the ability to interact effectively with other experts and management.
• Skilled at managing multiple technical projects simultaneously and reporting on their progress

Location: Near Bugis MRT

Details of the responsibilities are as shown below:

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• Monitor the usage & adoption rate and collect user feedback of all products
• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Responsibilities:

• Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.
• Maintains professional and technical knowledge of sales product.
• Build strategic relationship with product vendors and partners to provide solutions to partners and end users.
• Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.
• Develops product concept and provide a unique value based on the requirements of clients.
• Clearly articulate and present the business value of the product to business partners.
• Prepare and conduct periodic product updates and enablement for Channel Partners.
• Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.
• Develops marketing strategies or programmes by collaborating with Marketing Team.
• Obtains Bill of Material and pricing by working with presales team on product solution.
• Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Requirements:

• Diploma/Degree in any field
• 2 to 5 years product management experience, preferably in the security/electronic/IT industry.
• Knowledge and understanding of supply, product and vendor management
• Proven contract negotiation skills.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Summary

We are looking for a highly experienced T24/Transact product expert with in-depth knowledge and hands-on experience. The candidate will provide architecture consultation, lead solution/application architecture, and deliver technically complex applications, translating their extensive experience into tangible knowledge assets.

Responsibilities

• Technical Architecture Development: Design and build robust architectures for products and solutions.
• Architecture Consulting: Provide expert consulting to customers, addressing complex technical challenges.
• Reusable Components and Design Patterns: Promote and adopt reusable components/design patterns.
• Leadership in Technical Delivery: Lead technical delivery of complex applications.
• Research and Innovation: Conduct research and build POCs for new technologies and solutions.
• Organizational Initiatives: Participate in talent acquisition and knowledge dissemination.
• Mentorship and Team Management: Mentor and manage product consultants.
• Pre-sales and Post-sales Activities: Engage in RFI/RFP responses and critical pre/post-sales activities.
• Certifications Required:
• Certified Temenos T24 Consultant
• ITIL Certification
• PMP Certification (nice to have)

Requirements

• Experience: T24/Transact.
• Technical Skills: Deep understanding of T24/Transact, proficiency in complex technical solutions.
• Consulting Skills: Strong consulting, problem-solving, and analytical skills.
• Leadership and Management: Proven leadership and project management abilities.
• Communication: Excellent verbal and written communication skills.
• Certifications: Certified Temenos T24 Consultant, ITIL Certification, PMP Certification (nice to have).
• Personal Attributes: Self-motivated, proactive, strong organizational and time management skills.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Primary Responsibilities

This role is a key supporting function in the marketing department, supporting the group’s marketing efforts by building its reputation & storytelling via social media; while supporting other related areas of work such as loyalty, influencers, and more.

Job Functions

• Develop and execute shareable content on various social channels – Facebook, Instagram, WeChat, RED, etc, as well as emails, blogs, campaign media channels etc
• Working with the senior manager, create compelling and engaging social & influencer campaigns to engage with our audience
• Maintain owned social channels to ensure brand voice and consistency
• Support Park Rewards initiatives to drive loyalty and engagement through owned and paid channels.
• Liase with agency partners, hotels, and design team to create and co-create engaging content
• Coordinate production of marketing communications collateral, including the website, brochures, videos, exhibitions, presentations, and corporate gifts
• Attend to other tasks or projects as assigned

Job Requirements

• 1-3 years of relevant work experience
• Excellent written and spoken English and Mandarin
• Good understanding and experience on mainstream social channels is a must
• Familiar with China social channels (WeChat, RED) highly preferred

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

1) Oversee Project , liaise with Qualified Persons/Architecs , contractors

2) Technically competent

3) Plan and oversee project schedule

4) Attend to site meetings as and when required

5) Update superior site progress

Requirements

1) minimum 5 years experience in related field

2) Minimum Degree holder in related field

Job Description

• To assist the Fleet Manager in fleet vessel's SMC Management.
• Monitor vessels' compliance to International / Local Rules & Regulations, Safety Procedure and Environmental Protection Requirements
• Fleet Safety, nautical and operation requirement
• Fleet maintenance of ISM/ISPS/MLC Code
• Conduct crew interviewing/training/familiarization and MLC compliance
• Monitor, coordinate and attend to vessels for oil major inspections, (SIRE), statutory surveys, related matters and follow-up
• Monitor, coordinate and attend to vessels for Internal Audit and Internal Safety Inspection
• Incident / Accident Investigation and Reporting

Job Requirements

• Holding valid CoC 1 or 2.
• Minimum 1 year sailing experience as OOW is required.
• Good Communication, Analytical and Team Player
• Proficient in English (written and spoken).

Our company is mainly on Swimming Pool and water features maintenance work which carries out around Singapore (eg: Condominium, Commerical Building, etc).

Hence, our company is looking to hire a personnel who is interested and keen to join us as admin assistant which need to carry out the following scope of work:

- Drafting quotations.

- Liaising with suppliers.

- Administrative works.

- Receptionist works.

- Drafting and preparing reports.

* Training will be provided on the job with a supervisor.

1) Plan, manage, inspect, compile service reports for Routine Maintenance for M&E Systems

2) Prepare quotation via Schedule of Rates for any repairs or new works

3) Attend to Fault calls for emergency/critical M&E systems

4) Attend to any meetings as arranged by superior

5) Any other works assigned by superior

6) Provide Support in project works

Requirement

1) Nitec / Diploma in Mechanical

2) Candidate with no Qualification but with relevant experience may be considered

3) Fresh graduates are welcome to apply

ACCOUNTABILITIES:

Execute the day-to-day administrative work processes for the successful delivery of centralized customer- centric services to SIMGE learners.

1. Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Performance Management: Carry out the services provided by Student Services team to achieve departmental outcome.
3. Continuous Improvement and Innovation: Provide inputs or suggestions to improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
4. Quality Control: Execute work processes to ensure that SIM GE student interactions are responded to in accordance with policies, procedures and regulatory requirements.

JOB REQUIREMENTS:

• Diploma holders
• At least 2 - 3 years of relevant work experience in a customer-focused environment, preferably in an education setting
• Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
• Bilingual with good command of spoken and written English
• Working knowledge of Microsoft Office software
• Excellent interpersonal, communication and presentation skills
• Good organizational skills
• Ability to engage effectively with people of diverse background
• A team player who can work with academic staff and administrative support personnel
• Result-oriented
• Resourceful
• Able to work independently and as a member of multiple and varied teams

Responsibilities:

• Responsible for the safety / overall efficiency of the ship and all onboard.
• Responsible for implementing the safety, health, security and environmental policy of the Company. Responsible for ensuring compliance with all relevant Oil Pollution Prevention Legislations
• Responsible for the enforcement and administration of all Flag and Company’s Regulations and instruction.
• Responsible for the safe and efficient navigation of the ship.
• Ensure full compliance with the Ship Security Plan (SSP) and the ISPS Code, and will report to the Company Security Officer (CSO) for all security related matters.
• Responsible for the discipline of his staff and all those delegated to carry out duties in areas under his responsibility.
• Responsible for ensuring that the ship is loaded in conformity with the Load Line Certificate and the provisions of the Legislation appropriate to the registry of the ship, and in accordance with the Company’s / Charterer’s loading orders.
• Well versed with SIRE Inspection and surveys.

Requirement:

• Local Trade Master COC or COC Class 1 or equivalent
• MPA Module I and Module II Certificate
• PELV Certificate will be an added advantage
• 1 year experience as tanker Master or 2 years experience as tanker Chief Officer
• STCW 2020 Endorsement
• SSO Certified
• Radar & ARPA Certified
• ROC / GOC Certified
• Physically fit for sea service as per MLC requirement

1) Plan, manage and coordinate adhoc project/renovation works and routine building minor works

2) Prepare quotation via Schedule of Rates for any repairs or new works

3) Attend to Fault calls for urgent works

4) Attend to any meetings as arranged by superior

5) Any other works assigned by superior

Requirement

1) Nitec / Diploma in Building and Construction Related

2) Candidate with no Qualification but with relevant experience may be considered

3) Fresh graduates are welcome to apply

The Production Manager oversees all operations of the food production plant, ensuring work processes are simplified, costs are reduced, and production processes run efficiently. He/She sets key performance indicators (KPI), and develops new food production standards and standard operating procedures (SOPs).

He/She monitors quality assurance, investigates production or quality issues and recommends solutions. He/She must undergo training in internal food safety audits and serves on the organisation's food safety internal audit committee.

He/She works in a food production environment and may be required to work in shifts. He/She is exposed to physically demanding work conditions such as long standing hours and hot or cold temperatures.

• Arrange plant visits and physical inspections by external auditors.
• Develop standard operating procedures (SOPs) and prepare reports and work instructions.
• Draft capacity plans to evaluate sustainability of new or modified manufacturing processes.
• Establish food production strategies for sustainability.
• Establish production documentations and maintenance.
• Identify and implement yield opportunities and forecast yield targets.
• Implement new or modified production processes for regulatory approval, commissioning and operation.
• Implement test programmes to resolve hardware and major set-up issues in mass production.
• Improve operation planning through the use of big data and advanced analytics modelling.
• Investigate low yield and quality assurance.
• Investigate production or quality issues and recommend solutions.
• Lead key production processes in compliance with budget, schedules, quality control, and cross-departmental coordination.
• Lead working level communities to explore opportunities for improvement projects.
• Manage manpower, equipment, raw materials and ingredient resources to meet production objectives.
• Review regular production performance reports.
• Set food production key performance indicators (KPIs).
• Support product quality and food safety processes to ensure that finished products meet specifications and regulatory standards.

Job Responsibilities:

• Daily organization and reconciliation of the cash register ensuring its accuracy
• Maintains cashiering disciplinary and ensure all staff adheres to Company's cash handling policies and procedures
• Maintains the cash balance held in the safe for the purpose of servicing cash register floats and ensure sufficient coins and notes
• Supports the Store Manager in implementation of the Company's new strategies, policies and procedures in all administrative aspect
• To supervise, provide support, guidance, and training to all new staff
• Maintains good housekeeping in the back office administration room
• Other ad-hoc duties as assigned by the Manager

Job Specifications:

• Ability to work in retail hours and during weekends/ Public Holidays.
• At least 2 years of working experience in retail industry, preferably in a supermarket environment
• Strong numerate and literacy skills
• Articulate and good communication skills
• Ability to work independently and as part of a team
• Have a strong sense of customer service.
• Greets customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

The Sales Manager is responsible for driving revenue growth by acquiring new clients and expanding business with existing clients within the general cleaning services sector. This includes securing contracts for cleaning public areas, offices, and factories. The successful candidate will possess a strong sales acumen, industry knowledge, and a proven track record of achieving sales targets.

Responsibilities

• Develop and implement a comprehensive sales strategy to achieve revenue targets.
• Identify, qualify, and pursue new business opportunities within the target market.
• Build and maintain strong relationships with potential and existing clients.
• Prepare and deliver persuasive sales presentations and proposals.
• Negotiate contracts and close deals.
• Conduct market research to identify trends and opportunities.
• Manage sales pipeline and forecast sales accurately.
• Provide regular sales reports and analysis.
• Collaborate with the operations team to ensure seamless service delivery.
• Participate in industry events and networking activities.

Requirements

• Proven sales experience in the cleaning or facilities management industry.
• Strong understanding of the general cleaning services market in Singapore.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Strong negotiation and closing skills.
• Self-motivated and results-oriented.

Are you passionate about audio-visual technology and enjoy supporting the needs of a dynamic school environment? We are looking for a dedicated AV Executive to join our team. You will play a crucial role in ensuring the smooth operation of all AV systems, supporting school events, and enhancing the teaching and learning experience through effective AV solutions.

Key Responsibilities:

• Troubleshoot and maintain various AV equipment such as visualisers, projectors, speakers, control panels, switchers, and mixers.
• Oversee and manage AV systems in special rooms, including auditoriums, ensuring smooth operation of sound control panels, microphone setups, and matrix systems.
• Provide technical support and advice for live-streaming and video conferencing for school events.
• Integrate AV solutions with school IT systems and ensure seamless functionality across platforms.
• Manage AV assets, including maintenance, replacement, and inventory.
• Support school events by managing AV setup and providing technical assistance.
• Provide training to staff and students on the use of AV equipment.

• Setting goals for performance and deadlines
• Organizing workflow
• Ensuring employees understand their duties
• Monitoring productivity and providing feedback
• Helping the team understand performance targets and goals
• Training workers
• Scheduling work hours
• Coordinating job rotation
• Sharing company updates with team members

Product Development and Management Executive [ Training provided / Background in Nutrition/ Pharmaceutical ]

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmacy, Chemistry or relevant.
• Preferably with some experience in product development/ management in the dietary supplement and health food industry.
• Product/ project management experience; planning & time management experience.
• Travelling is expected.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Responsibilities:

• Talent Review & Development: Support the organization's talent reviews, assessments, and succession planning to identify high-potential employees.
• Succession Planning: Ensure proper follow-through on talent review actions, focusing on key positions and succession plans.
• Pipeline Programs: Manage talent pipeline programs such as sponsorships and management associate programmes.
• Competency Frameworks: Develop functional competency frameworks that aligns with business needs.
• Development Programs: Design and oversee development programs such as mentorships and leadership training.
• HR Policies: Create and implement policies that improve talent attraction, development, and retention.
• Data & Analytics: Analyse talent data and create reports to guide decision-making for management.
• Facilitation Skills: Design, implement, and manage internal programs that enhance employee engagement, professional development, and organizational culture.

• Bachelor's degree, preferably in Human Resources or a related field.
• At least 5 years of experience in talent management.
• Strong understanding of talent assessment tools and development strategies.
• Comfortable working with data and preparing presentations for senior management.
• Excellent communication and interpersonal skills.
• Confident in facilitating programmes/ meetings

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.