Job Duties:

1. Program Management:

• Act as Programme Exe for company-wide training programs, managing all the end-to-end activities relating to the effective and efficient delivery of the programs including the following:Maintaining registration and training records in the Learning Management System
  Learners communications (pre and post program) and publicity (e.g. eDMs)
  Process invoices for all assigned programs and funding claims for accredited programs
  Tracking and reporting of related training data (e.g. learner eval, enrolment and completion, budget usage etc.)
  Manage vendor relationships, contracting and scheduling
  Liaise with program owners/vendor on learner feedback and to periodically review SOPs to ensure program effectiveness and efficient delivery
  

1. Facilities Management:

• Manage room bookings for to optimise usage
• Oversee day-to-day training facility operations, ensuring the smooth delivery of all activities in the campus
• Manage catering requirements for associated room bookings
• Collaborate with IT and facilities team to resolve any issues (e.g. technical troubleshooting, repairs and maintenance) to ensure optimal infrastructure performance
• Manage overall campus resources (e.g. flip charts, stationery, refreshments etc.) to ensure adequate supply and provision in the rooms

1. Mailbox Management:

• Respond to enquiries related to training programs and campus usage
• Support the team in managing overall mailbox queries to ensure adherence to the team

1. Learning Management System Administration

• Jointly respond to system support requests to ensure administrators and learners are able to access and use the system for effective learning and delivery
• Act as an internal SME of the LMS to equip and support new administrators with the know-how to use the system to meet their BU/country’s learning needs
• Participate in any system testing and enhancements to continuously improve our digital learning ecosystem
• Support and administer connected applications, such as digital learning libraries and attendance platforms

1. Adhoc Projects:

• Undertake adhoc projects or any other training operations related work as needed

Duration:

• 1 year fixed (any renewal depend on performance and business needs)

Location:

• Sixth Avenue MRT

Working Hours:

• 8.30m to 5.30pm Mon to Fri, except for Wed till 6pm

Salary:

• up to $3000/month

Requirements:

• Minimum Diploma in related field of study and working experience
• Proficient in Microsoft Office

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create 'as is' and 'to be' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Salesforce CRM system.
• As a team member provide learning support to more junior colleagues.