JOB SUMMARY

The role holder is responsible for the following:

• Support the implementation of Client Management Model and its agenda across the ASEAN region.
• Target improvement in frontline & client experience in terms of Efficiency, TAT, productivity, and process improvements.
• Delivery of Client Management change projects, remediation activities across the country / region
• Work closely with countries, GBS and Performance Management to ensure that ASEAN governance metrics are well under control.
• Manage the Cost and Headcount within budget.
• Delegate of Client Management, Cluster Head, ASEAN, in various meetings when required.
• Incumbent to have good working knowledge of Corporate and Investment Banking and policies & procedures around AML and CDD.
• Expected to play a key role in internal stakeholder management within ASEAN and with relevant partners in other regions and in the Group.

RESPONSIBILITIES
Strategy

• Fully understand the CIB business strategy and leadership expectations and ensure Client Management activities are effectively managed in accordance with the Bank’s strategic intent.
• Focus on service differentiation based on client segment / tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight.
• Engage all the relevant impacted teams across businesses, functions, and stakeholders to ensure Client Management seamlessly integrates into the overall TOM of CIB with minimal business disruptions.
• Ensure alignment between CIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Ensure alignment between onshore and offshore teams in accordance with the overall onshore-offshore client delivery model.
• Reinforce synergy between countries, regions and hubs, through close communication and consistency of standards.

Business

• Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline.
• Align the priorities of Client Management with those of the business segments and region.
• Responsible for contributing to and ensuring adoption of relevant COO initiatives.
• Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation actions.
• Effective relationship and key stakeholder management with and across the networks to identify and address issues/ concerns.

Processes

• Support the Cluster Head in establishing a clear and uniformed approach towards implementation of the global operating model for all Client Management related processes (CDD, Account Opening, Account Maintenance, Credit Documentation, MIS, and off-boarding), and adherence to DOIs.
• Continuously improve productivity and efficiency of processes and people.
• Drive a strong results-oriented Client Management team supported by robust data-enabled performance management tools.
• Share and replicate best practices with other Regional / Country Client Management Heads / Teams

People & Talent

• Ensure completion of all Client Management training programmes within the region for all staff executing relevant processes.
• Ensure team structure / capacity is reviewed to enable effective delivery of operations & change agendas based on the bank’s strategic focus and business needs.
• Manage headcount requests in the region.
• Track headcount and cost efficiencies against targets.

Risk Management

• Continuously evaluate and identify operational, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country/region.
• Provide insights and highlight risks/ mitigation to governance forums, and group teams based on understanding of country & regional dynamics and MIS & analytics.
• Manage remediations as required to ensure capability, process, or data/ docs are brought up to a best-in-class standard over time.

​​​​​​​Governance

• Track the key performance metrices across the countries in ASEAN. Facilitate right intervention to ensure that the markets are ahead of the Business Restriction Framework thresholds.
• Ensure a clear and uniformed approach towards adherence of the global operating model for all Client Management related processes, and adherence to DOIs.
• Delivering effective governance for Client Management within the region in compliance with applicable internal policies and external laws and regulations

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Client Management Team to achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Compliance; The Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIB Business / CIB Business Development
• CIB COO Office
• Client Management Country Heads
• Client Management CoE
• GBS Hubs / Heads
• CIB CC Ops Performance Management Team
• CIB CC Ops Business Management Team
• Risk and Control Team

Other Responsibilities

• Embed Here for good and Group’s brand and values in first line operational risk management.

Our Ideal Candidate

• 5+ years of relevant working experience in Banking domain
• Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships.
• Good understanding of the business – preferably on the job business experience in CIB
• Good knowledge of the region – preferably on-the job experience in the region
• Good interpersonal skills in networking and influencing decisions.
• Good communication skills – oral, written and presentation
• Strong analytical skills, detail-focused with the ability to interpret large volume of information.
• Problem solving skills with ability to influence across all levels of business.
• Relevant business experience in operations, business analysis or project management would be an advantage.

Role Specific Technical Competencies

• Analytical Thinking
• Budget Management
• Data Gathering and Reporting
• Operational Functions
• Problem Solving
• Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills (to liaise with mandarin speaking associates). Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Responsibilities:

• Conduct market research, understand current trends
• Manage assigned product life cycle & price strategies
• Monitor product sales performance, competitor activities, campaign ROI
• Track offline / online product presence to ensure product is well represented in all touchpoints
• Manage marketing projects and ensure timely delivery
• Prepare weekly & monthly reporting
• Support new product launches

Requirements:

• Min 2 years of marketing experience in related industry.
• Proficient in Microsoft Office software applications, especially excel formula and reporting functions.
• Ability to work independently and as part of a team.
• Possess good problem solving skills, positive attitude and willing to learn new things.
• Ability to work in a fast-paced environment.

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Job Description

1. Liaise with corporate clients on corporate advisory work, corporate finance, corporate employee benefits, trade finance, Human resources, etc;

2. Source and develop pipeline of corporate clients;

3. Develop and foster relationships with clients, and key stake holders;

4. Working with our partners, such as private equities, family offices and overseas FI.

Compensation

1. $2,400 to $4,000 depending on experience;

2. Opportunity to travel overseas for project management and deals.

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Product Engineer (Automation/Electromechanical Equipment)
• Working Location: East Area (Nearest MRT: Bendemeer)
• Working Hours: 5 days Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up and troubleshoot semiconductor equipment.
• Document engineering enhancements for continuous improvement and future reference.
• Develop procedures for the assembly, inspection, and testing of equipment.
• Collaborate with the engineering and software teams to enhance system designs.
• Work alongside cross-functional engineering teams to troubleshoot and resolve system issues.

APPLY NOW!!!

• Min. Diploma in Mechanical or Mechatronics Engineering.
• At least 2 years of experience in setting up and managing automation equipment.
• Possesses a thorough understanding of electromechanical systems.
• Willingness to travel internationally for field support as needed.
• Availability to work overtime when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69727 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

Requirement:

• Possess working experience in Japanese restaurant will be advantageous
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers
• Possess working experience in F&B industry
• Management Trainee position is also available
• Food & Hygiene certified
• Willing to work shifts, weekends and public holidays
• Possess Great Personality – Proactive, Patience, Humble and Eager to learn
• Can-do attitude, driven, passionate about work and a team player

Working Hours:

• Working Hours: 44 hours a week
• Working Days: 6 days a week

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Product Engineer (Vision Inspection Systems)
• Working Location: East Area (Nearest MRT: Bendemeer)
• Working Hours: 5 days Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist in component selection, engineering evaluations, and testing of parts and sub-modules for vision inspection equipment.
• Design electrical parts and sub-modules for vision inspection systems.
• Maintain product design documents, including drawings and BOM (Bill of Materials).
• Work closely with and manage suppliers to ensure all design requirements are met.
• Provide troubleshooting expertise for design and system issues.
• Plan and coordinate the release of new designs to manufacturing.

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering.
• Familiarity with CAD software for electrical layout and schematic design.
• Experience working with PC hardware, Windows OS, and relevant software.
• Knowledge of PCB/PCBA design, fabrication, and testing processes is a plus.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69795 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Established Info Comm Company seeking Product Sales Executive (Dip in IT/Business)

Mon to Fri Office Hours/ Back end sales support/ service sales

Min 2 yrs experience in Backend Sales Admin and familiar on IT network devices like Network Switches, Wireless Access Point, CCTV products range will be the ideal candidate for this role.

Work Location: Paya Lebar

Jobscope:

· Develop, build, maintain rapport and relationships with Channel Partners & Principal Vendors

· Drive, position, develop and deliver new Business Opportunities for the Product Line(s)

· Work with Sales & Marketing to promote Products & Services Sales

· Prepare Sales Proposals and handle Product Sales Enquiries

· Plan and execute Sales Plan to achieve Sales Quota

· Achieve set targeted Sales Objectives

Our Requirements:

· Bachelor's degree or Diploma in Business / IT or equivalent

· At least 2 years of experience in product or services sales

· Team player with good communication, presentation, analytical, negotiation and interpersonal skills

· Meticulous, self-motivated and able to work under pressure

· Good foundation of information technology trends and developments

· Candidates without prior experience but with IT qualifications & keen on sales admin role are welcome to apply!

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Description:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in tracking product category targets such as market penetration and sales performance.
• Aid in coordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the execution of marketing plans within the approved budget to optimize resource allocation.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Degree in business, marketing and/or engineering or equivalent professional qualification

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Purpose

This position will assist and support the hiring manager in the development, commercialization and management of cash management solutions in Asia Pacific. His/her primary responsibility and focus will be liabilities products and solutions. He/she will also support virtual account management and liquidity management products and solutions.

This role involves close cooperation with Head Office, product counterparts and product partners in each SMBC Branch/subsidiary in Asia Pacific region.

Job Responsibilities

1. Product Strategy, Development & Commercialization

• Develop, manage, commercialize and roll out cash management products and services in all Asia Pacific countries, in particular Liabilities products and solutions.
• Formulate and implement Liabilities growth strategies for different industry verticals/client segments.
• Define and execute the Liabilities product roadmap aligned with client needs, growth strategies, operational efficiency and regulatory requirements.
• Lead product definition, scope, requirements gathering, testing and commercialization activities to deliver value-added products and solutions to clients.
• Support virtual account management and liquidity management products and solutions as a secondary responsibility.
• Be domain expert handling all aspects of product planning including product approval, product design, process planning, legal documentation, and providing RFP, pre-sales and post-sales support to Sales teams.

2. Stakeholder Collaboration

• Work with Sales, Operations, Service, Legal and Compliance and Country stakeholders to understand market, regulatory and client requirements.
• Drive product delivery by collaborating with Head Office, IT and subject matter experts to establish timelines and ensure execution excellence.
• Drive product readiness for client and internal teams by collaboration with Head Office, Operations, Implementation, Service, Sales, cross functional teams, and country stakeholders.

Job Requirements:

• Bachelor’s degree is must.
• Minimum 10-12 years of experience in transaction banking.
• The candidate should possess experience in Liabilities products and solutions, preferably in product management and delivery within APAC region.
• Knowledge of Liabilities solutions (viz. LD, FD, call/notice accounts/deposits, flexi deposits, etc.) across Asia Pacific markets is essential.
• Ability to formulate and implement Liabilities growth strategies for different industry verticals/client segments and experience in identifying new liabilities opportunities, resulting in significant liabilities growth is also vital.
• Experience in and knowledge of Liquidity Management solutions (viz. cash pooling, notional pooling, interest optimization, netting, etc.) is an advantage.
• Prior experience in developing and launching new products and systems is an asset.

If you’re a passionate TB professional eager to drive innovation and make an impact, we welcome you to be part of our team. Help us shape the future of digital solutions across SMBC Global Transaction Banking Department, Asia Pacific!

The Senior Executive, Facilities Management, plays a key role in ensuring the efficient and effective operation of all facilities and buildings managed by the company. This role involves overseeing the day-to-day operations, maintenance, safety, and improvement of the company’s physical assets. The Senior Executive will work closely with various internal teams, external contractors, and vendors to support business operations and ensure compliance with health and safety standards.

Roles and Responsibilities

Facility Operations Management

• Oversee daily operations of building systems, including HVAC, lighting, plumbing, and electrical systems
• Ensure facilities are well-maintained, functional, and safe, proactively identifying and resolving issues
• Coordinate and manage facility repairs, preventive maintenance schedules, and upgrades
• Monitor and ensure compliance with all relevant health, safety, and environmental regulations

Vendor and Contractor Management

• Manage relationships with third-party contractors, vendors, and service providers
• Negotiate service contracts and ensure that service level agreements (SLAs) are met
• Oversee contractor performance and address any issues related to service delivery

Budget and Cost Management

• Assist in developing and managing the facilities management budget, ensuring cost-effective solutions
• Monitor and track expenditures related to facility operations, maintenance, and improvements
• Identify opportunities for cost savings and operational efficiencies

Health and Safety Compliance

• Ensure all facilities comply with health and safety regulations, including fire safety, emergency evacuation plans, and risk assessments.
• Conduct routine safety audits and implement corrective actions where necessary

Sustainability and Enviromental Initiatives

• Promote energy-efficient and sustainable practices across facilities operations
• Implement energy-saving initiatives and monitor facility energy consumption

Reporting and Documentation

• Maintain accurate records of maintenance activities, budgets, and contractor agreements
• Prepare and present regular reports to management on facility performance, incidents, and budget status

Team Collaboration and Leadership

• Collaborate with other departments to address facilities needs and issues
• Provide leadership and guidance to junior staff, ensuring the team is aligned with company goals

Requirements

• Bachelor’s degree or Diploma in Facilities Management, Engineering, or a related field
• 3 - 5 years of experience in facilities management
• Experience in managing facilities maintenance, vendor relations, and budgeting
• Strong knowledge of building systems (HVAC, electrical, plumbing, etc.) and facilities maintenance
• Excellent project management skills, with the ability to manage multiple tasks and priorities
• Strong communication and interpersonal skills to interact with internal teams, contractors, and vendors
• Strong problem-solving and decision-making abilities
• Detail-oriented with a proactive approach to problem-solving
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Commitment to safety and compliance with regulations

We are representing our client, an established large Chinese bank, to look for a Liquidity Risk Management Manager for the Financial Management Department.

Responsibilities

• Measure and monitor liquidity risk indicators (LCR, NSFR, liquidity gap, liquidity gap ratio), conduct analysis on the variances and make forecast on the relevant risk indicators, work closely with the Treasury team and take necessary measures to ensure all risk indicators are controlled within limits.
• Carry out liquidity stress testing, emergency drills, and funding capability testing, provide specific suggestions to the Management based on the test results.
• Responsible for the review and enhancement of stress testing framework and behavioral analysis methodology.
• Responsible for the review and revision of liquidity risk policies and internal liquidity risk limits. Assist to conduct comprehensive impact analysis on the adjustments of regulatory and Head Office’s liquidity risk limits.
• Assist in regulatory reporting and survey (i.e. MAS CRAFT, MAS IWST) and other follow-up inquiries.
• Assist in the upgrading or modifications of liquidity risk management system and other ad-hoc reports and data analysis related jobs.

Requirements

• A recognized University Degree, preferably in Finance, Statistics, Accounting or programing related fields.
• More than 2 years of liquidity risk management experience in banking and/or financial services industry.
• Strong data analytical skills and proficient in the use of MS Excel/VBA/Access.
• Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from the Head Office.

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Job Responsibilities

The management trainee role is a 2 years program and will focused on different facets of the supply chain, including procurement, logistics, inventory management and distribution etc. Successful candidates will receive hands on industry-based training as below and will be developed into pathways for future management roles within the company.

• Familiarize with comprehensive supply chain strategies, including procurement management, logistics management, inventory management, etc., to ensure the efficient operation of the supply chain.
• Responsible for communicating, negotiating, and signing procurement contracts with suppliers, supervising and managing the execution of purchase orders, ensuring timely supply of materials, and ensuring quality standards are met.
• Manage container scheduling, overseas shipments, optimize logistics networks, reduce logistics costs, and ensure timely delivery of goods to destinations.
• Communicate and cooperate with downstream departments, supervise inventory levels, ensure inventory levels meet demand, avoid excessive or insufficient inventory, and minimize inventory costs.
• Coordinate work between internal departments according to the supply chain plan, ensure the smooth operation of the supply chain, and promptly resolve issues and anomalies in the supply chain.
• Collect, analyze, and organize supply chain-related data, provide decision support and business reports, optimize supply chain processes, improve efficiency, and reduce costs.
• Evaluate and select suitable suppliers, establish and maintain supplier relationships, track supplier performance, and promote continuous improvement of suppliers.
• Supervise and manage product quality in the supply chain, ensure products meet quality standards and customer requirements, and promptly address quality issues and complaints.
• Identify and assess risks in the supply chain, develop response strategies and contingency plans, and mitigate the impact of risks on the supply chain.

Requirements

• Degree in Supply Chain Management or relevant.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Independent and team player
• Proficiency in written and spoken English & Chinese (to liaise with Mandarin-speaking counterparts)
• Willing to travel regional when needed

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Description
In your new role you will:

• The owner at Infineon of your applications defining and steering the global application G2M strategy as a central figure between Infineon Product Development and Regional Sales and Marketing teams.
• Grow a deep market understanding allowing you to provide guidance on application market outlook and understand the market cycle, growth potential and application match to the Infineon portfolio.
• Understanding the key technical requirements allows you to maximise the Infineon bill-of-material for the applications you own and communicate those requirements to key stakeholders in different product lines to create business cases leading to new product developments.
• To the point in communicating the value proposition of Infineon products inside your application and ability to visually benefits in comprehensive G2M collaterals.
• Be responsible to grow your applications revenue and design-win executing your G2M strategy with your regional sales and marketing organization.
• Deploy and adjust operative pricing guidelines on application level.
• Able to coordinate and drive system developments involving multiple key stakeholders like product lines, and application engineering or divisions.
• Show your wide Application know-how on global customer meetings and you will represent Infineon in both internal and external fairs and sales events.

Your Profile
You are best equipped for this task if you have:

• Degree in Engineering (e.g., Electrical, Material Science, Informatics), Marketing or similar areas; MSc or advanced degree preferred
• More than 7 years of experience in semiconductor or home appliance consumer industry with experience in a marketing/business development or application engineering role
• Broad systematic technical understanding to translate customer system requirements into semiconductor product parameters (e.g.:hardware, software, pricing)
• Proven track record of developing and executing marketing strategies, with strong understanding of market trends and customer needs
• Direct work experience in motor control, power circuits, sensors or microcontrollers is preferred
• Excellent presentation and communication skills;
• Ability to work in cross functional project teams and leadrequirement definitions
• Familiar with value and supply chain of OEM/ODM and distribution networking
• Open-mind person with strategic mind-set; excellent team player;
• Able to work under pressure, willing to travel (40%)

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

[