RESPONSIBILITIES

• Lead the Global Name and Transaction Screening Product Management function across all business lines, functions, and products. This is also inclusive of all relevant auxiliary support processes (e.g. Machine Learning/AI, Application of financial crime compliance Lists, Screening Solution Configuration etc). The Product Management position ensures robust controls and oversight as reflected through the Operational Risk Framework, the Business Performance Review meetings, results of independent assessment (GIA, Assurance, Regulatory, etc). The individual is expected to not only maintain these robust controls but also identify and deliver efficiency opportunities without impacting effectiveness.

Strategy

• Keep abreast of markets developments (technologies, best practices, competitor strategies)
• Works with Conduct & Financial Crime Compliance (CFCC), Business/Functions and Financial Crime Solutions Operations (Alert Management, MI, FCC Region/Country/Segment/Function/Group, SPOT, Data Team, Project implementation team) and Technology teams to develop, implement and support the solutions required to manage Sanctions, AML and ABC risk.
• Drives and influences to deliver against the FCSO and Bank strategy.

Business

• Ownership of any Policies or Standards related to Name and Transaction Screening
• Ensure managers deliver Performance metrics, accuracy of information, to provide the relevant businesses with optimum oversight of the screening function.
• Ensure managers own the Data Management Framework SLA, metrics, risk assessment on issues/gaps and associated engagements with the data owner.
• Review new business requirements that look to leverage the screening tools and provide optimal solutions where required
• Assess and understand risk profiles of products, channels, and clients/non-clients to provide Name and Transaction screening solutions.
• Support the Business, Function and CFCC in risk assessment/management for Sanctions, AML and ABC and optimal solutions to manage.

Processes

• Ongoing assessment on the performance of the screening solution. This includes and not limited to the i) number of cases and events generated ii) proactive assessment on case/event volumes and if within expected range (i.e. identification of abnormal volumes) iii) the risk relevance iv) the underlying drivers of cases/events v) efficiency opportunities.
• Provide impact assessment on new products, channels, and clients/non-clients to appreciate end to end and required technical and operational support.
• Lead assessment on risk tolerance, system settings, rules and standards that can be applied to the screening systems (inc. translation of the Group Screening Standards/Group Screening Matrix)
• Drive continuous improvement and operational efficiency of processes through enabling technology to optimize and increase scalability, adoption, client experience and efficiency measures, and reduce risk
• Ensure MT members through appropriate forums are kept informed of the performance of the Name and Transaction Screening process.

People & Talent

• Set and monitor job descriptions and objectives for direct reports and provide ongoing feedback and rewards in line with performance against those responsibilities and objectives.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations with the team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Ensure the team are adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.

Risk Management

• Strengthen first line operational risk management
• Ensure new technology products deliver effective management of operational risks in compliance with applicable internal policies, external laws, and regulations at a global level
• Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks
• Embed the Group’s values and code of conduct across the function
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees
• Help implement an effective and exemplary risk and control culture (aligned to the Bank's risk appetite), with appropriate escalation and guidance to senior management on risks and issues arising
• Promote an environment of performance, collaboration, and compliance, to ensure issues are raised and blockages are resolved in a timely manner
• Undertake where required Risk Assessments with the second line to agree any residual risk against the banks Group and Country Risk Assessment Model.
• Use the banks internal risk tracking tool (M7) to ensure necessary risks are logged and any actions are tracked accordingly until closure

Governance

• Provide advice, support and input to policy, procedures and standards that reflect the management of Sanctions, AML and ABC risk through Name and Transaction Screening.
• Keep track of emerging regulatory expectations and evaluate the present state of infrastructure and processes to support regulatory and industry trends.
• Strong sense of quality and willingness to raise red flags when outcomes are likely to be compromised by poor delivery
• Influences pragmatic portfolio prioritization on project/change schedule. Influences decision making of senior stakeholders through articulation of constraints, conflicts, and options.
• Attend relevant Management/Leadership meetings and positively contribute.
• Assess and cascade as appropriate matters arising and lessons learned from Audit, Assurance or Regulatory reviews or inspections.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• ​​​​​​​Help promote, lead and manage, throughout the Bank the culture and practice of Financial Crime risk management within the letter and spirit of UK Law. This also includes local Laws and Regulations, and in accordance with Group standards.

Key Stakeholders

• Represent the FCSO Group on Name and Transaction Screening through appropriate relationships with the banks Segments, Functions and Product Owners and other key partners both internally and externally (key regulators, relevant industry, and vendor / user Groups)

Other Responsibilities

• Embed Here for good and Group’s brand and values in FCSO Screening. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 15+ years of working experience in Banking Industry
• 5+ years of relevant experience in FCC or Compliance
• 5+ years of Operations experience
• Experience of FCC across multiple jurisdictions
• Have good knowledge of the Group, the Policies, Procedures and Standards relating to Financial Crime Compliance, as well as knowledge of the local regulations and legislation on AML/CTF and Sanctions
• Experience of FCC across multiple jurisdictions
• Financial Crime risk knowledge in Products would be advantageous
• Experience in regulatory engagement and/or liaison would be advantageous
• Excellent writing skills are a must – communications to senior management and/or regulators
• Must possess ability to assess strong leadership qualities, excellent interpersonal skills and cultural awareness and sensitivity
• Strong analytical and decision-making skills
• Strong responsibility and organisation skills
• Strong learner, intellect and relater. Ability to work independently with minimal supervision and to complete tasks in timely manner
• Good judgement. Excellent collaborative and team playing skills.
• Diplomacy, empathy and a 'can-do attitude'.
• Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed
• An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity, independence, creativity, resourcefulness and resilience
• Understanding of the key features of relevant FCC laws and regulations that affect the Group
• Be willing to develop other team members to increase their knowledge and also want to develop further as a manager.

Role Specific Technical Competencies

• Financial Crime Compliance
• Business Relationship Management
• Operations Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JD

1. Recruitment & Talent Acquisition

· Manage end-to-end recruitment processes (job postings, screening, interviewing, and onboarding).

· Develop recruitment strategies to attract talent, including job fairs and collaborations with institutions.

· Identify manpower needs and ensure timely recruitment.

2. Employee Onboarding & Offboarding

· Handle orientation and onboarding programs for new hires to ensure smooth integration.

· Prepare employment contracts, letters of offer

· Manage exit interviews, clearances, and offboarding procedures.

3. Compensation & Benefits Management

· Payroll processing and attendance management.

· Manage employee benefits, including leave, insurance, bonuses, and incentive programs.

· Monitor compliance with local labor laws (CPF contributions, tax submissions, etc.).

4. Performance Management & Employee Development

· Support managers in setting KPIs and conducting performance reviews.

5. Employee Relations & Labor Law Compliance

· Provide advisory support on employee issues, including grievances and disciplinary actions.

· Ensure compliance with labor laws and company policies.

· Manage employee engagement programs to foster a positive work environment.

7. HR Systems & Data Management （JUSTLOGIN)

· Set up attendance, payroll, and employee management SOP

8. Hands-on HR Operations

· Personally handle sensitive HR matters, such as disputes, investigations, and legal cases.

· Ensure smooth day-to-day HR operations, such as timekeeping, overtime, and staff scheduling.

8. ADHOC Task assigned by manager

Qualifications/requirements:

· Degree in Human Resource Management or Business or related field

· At least 3 years of experience in HR operations in Singapore

· Strong knowledge of statutory regulations and the Employment Act

· Maturity and ability to navigate through varied employment regulations and challenges

· Flexibility and willingness to be very hands-on in all aspects of the role

· Ability to deal appropriately with highly confidential information with tact and diplomacy

· Prior experience in F&B industry is a must

· Speak, write, and fully understand both English and Mandarin in order to liaise with directors

· The ability to manage multiple tasks and priorities successfully.

Are you ready to lead transformative IT projects that directly benefit the public? Join us as a Senior Project Manager (IT Infrastructure) and play a pivotal role in driving critical infrastructure migrations that enhance public service delivery and resilience. This is your chance to leave a meaningful impact while advancing your career in an environment that values innovation and collaboration.

Why This Role Matters

As a Senior Project Manager, you’ll spearhead the migration of the Data Centre (GDC), ensuring seamless transitions that modernize infrastructure and improve operational efficiency. This role combines technical expertise, strategic planning, and stakeholder management to deliver outcomes that strengthen public sector capabilities.

What You’ll Do

1. Drive High-Impact IT Infrastructure Projects

• Lead end-to-end management of the GDC migration project, including data centre setup and tracking application migrations.
• Develop comprehensive project plans, manage timelines, and ensure budgets align with objectives.
• Identify, mitigate, and manage risks throughout the project lifecycle.

2. Ensure Operational Excellence

• Oversee procurement processes and maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Escalate critical matters promptly to ensure swift resolutions and smooth progress.

3. Facilitate Stakeholder Collaboration

• Lead Project Steering Committee (PSC) meetings, providing clear and timely updates on status, risks, and decisions.
• Collaborate effectively with external partners (e.g., GovTech, CSA, vendors) and internal teams to ensure compliance with governance processes.

4. Build Resilient IT Infrastructure

• Drive disaster recovery and business continuity planning, ensuring systems remain robust and secure.
• Implement value stream mapping and process improvement techniques to optimize project outcomes.

What We’re Looking For

Qualifications:

• Experience: Minimum 10 years in project management, specializing in large-scale IT projects, particularly data centre and cloud setup and migration.
• Expertise: Strong knowledge of IT infrastructure, including compute, network, storage, and cybersecurity.
• Certifications: Project management credentials (e.g., PMP, PRINCE2) and familiarity with Agile methodologies.
• Resilience Planning: Experience in disaster recovery and business continuity strategies.
• Process Improvement: Knowledge of value stream mapping and process optimization.

Key Skills:

• Exceptional stakeholder management and communication abilities.
• Proven ability to manage complex projects with multiple dependencies and tight deadlines.
• Analytical mindset with a focus on identifying and solving challenges proactively.

Why Join Us?

• Purposeful Impact: Your work will directly contribute to improving public services, creating a more efficient and resilient infrastructure for citizens.
• Leadership Opportunity: Be at the forefront of large-scale IT transformations that shape the future of government operations.
• Collaborative Environment: Work with top-tier partners and teams, fostering innovation and knowledge-sharing.
• Career Growth: Gain invaluable experience managing complex projects in a high-impact, dynamic environment.

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

- Handling all company secretarial matters including but not limited to:-

a) Company formation

b) Preparation and filing of statutory returns

c) Preparation of resolutions of Directors and Members

d) Maintaining and updating of statutory records

e) Attending and taking down minutes at board/shareholders’ meetings

f) Striking off of company

- Ensuring that due diligence and compliance is performed

- Ensuring that statutory and regulatory requirements are met

- Liaising with auditors, accountants and other relevant stakeholders.

- Other corporate or ad-hoc duties when necessary.

REQUIREMENTS

- Degree or Diploma holder

- Completed or pursuing SAICSA or relevant post graduate/ professional qualifications will be of advantage

- Good working knowledge of the Companies Act 1967

- High professional integrity

- Meticulous attention to fine detail

- Computer proficiency in Microsoft Office

- Proficiency in written and spoken English

- Must be able to work independently and interpedently

- Team player

- Able to work under pressure and tight deadlines

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. Our startup is a prenatal and postpartum centre that seeks to empower quintessential women in their maternal journey. The promotion of services through digital channels is a complex procedure with great potential, which becomes increasingly useful for our company.

The ideal candidate will have a passion for all things relating to marketing and technology. The candidate should be proficient in English and Chinese to manage our company’s bilingual website. He/She should be well versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaigns.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Assist in the organization of events

Requirements:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field
• Commit minimally for 4 months

Benefits:

• Internship that are more than 3 months old will be entitled to 1 AL from 4th month onward

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

Responsibilities:

• Designing hairstyles and performing a wide range of beauty hair services
• Provide consultations and advice to customers
• Demonstrate and sell hair care products and cosmetics
• Constant upgrade of relevant knowledge through working with peers
• To keep up with the latest beauty trends
• Always keep up with latest beauty trends

Qualifications & Requirements:

• Relevant experience in this industry
• Knowledge of hair type & beauty
• Possess communication & interpersonal skills
• Able to work under pressure
• Can withstand long periods of standing
• Willing to learn

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Job Description

• Works closely with the internal auditors to identify the opportunities, profile, analyse and present the data discovery output for analytics
• Problem-solve computational and analytical challenges investigating the data, understanding the root causes and coming up with alternative measurement strategies
• Use of various programming tools to formulate algorithms and scripts for the review of data
• Develop codes that a production-ready and reusable, adhering to proper documentation guidelines
• Prototype, build & maintain value-adding data visualization using Business Intelligence tools
• Derive, hypothesis and perform data iterations to promote effectiveness of data analysis and to proactively identify meaningful data insights for auditors/ stakeholder recommendations
• Design and implement monitoring platforms for continuous monitoring and predictive analysis
• Participate in audit assignments to build up business processes and industry knowledge

Job Requirements

• Bachelor / Master’s Degree in a quantitative discipline (Computer Science, Computer Engineering, Statistics or Information Technology)
• Knowledge in machine learning, programming tools, network, databases and operating systems
• Meticulous, highly analytical, process-driven self-starter with the ability to work independently and as a team member
• Good interpersonal skills, able to work in diverse environment and build good working relationships with business counterparts, able to work collaboratively as part of a team
• Creative, with good problem solving skills
• Proficiency in using query languages and programming tools such as SQL, Python and R Programming
• Experience with data visualization tools, such as Tableau and Microsoft Power BI
• Knowledge in accounting, finance and risk management will be preferred•Structured and motivated individual with good time management to manage or prioritise multiple timelines

Full Time Faculty, Tenure Track Position (Assistant Professor) in Sustainability, School of Social Sciences (SOSS)

Established in 2007, the SMU School of Social Sciences (SOSS) provides high quality undergraduate and graduate education expanding SMU’s pedagogical strategy to the study of society, government, and individuals embedded within an increasingly complex world. With faculty expertise and research spanning the disciplines of psychology, political science, sociology, and philosophy, SOSS’s research covers key thematic areas such as international development, policy and politics, Southeast Asian studies, social movements, and sustainability. The School aspires to make a significant and lasting contribution across sectors through its integrative approach to the study of social issues.

Sustainabilityforms a core research priority for SMU under its Vision 2025 research strategy. Sustainability is also a key focus for SOSS for our undergraduate program in Sustainable Societies as well as the Master of Sustainability (MST) launched in 2024. The new position will form a key part of the plans to consolidate the School of Social Science’s interdisciplinary contribution to research and teaching in sustainability.

Position:

The School of Social Sciences (SOSS) invites applications for (Assistant Professor) tenure track position in Sustainability, with a specific focus on environmental policy and governance, sustainable development, or environmental sociology to begin in July of 2025. The School is particularly interested in environmental social scientists with an established research and teaching repertoire or high potential for scholarly work on topics related to sustainability, including collaborative governance, the water-energy-food nexus, natural resource management, climate institutions and partnerships, and sustainability governance and analytics. Those with a research focus involving Asia are especially encouraged to apply. Successful candidates will be expected to demonstrate a high level of social science research excellence, appropriate to the rank of position to which they are applying.

Singapore Management University is committed to an interdisciplinary and integrated curriculum, providing opportunities to work with faculty across the social sciences. The research support is excellent, and salary and benefits are highly competitive. The teaching load is relatively light and undergraduate classes are capped at no more than 45 students.

Experience:

Applicants must have -

· A PhD. in public policy, sociology, or a closely related field.

· A record of internationally excellent research at the intersection of environmental sustainability, society, and policy.

· Teaching experience related to sustainability data perspectives, environment and society, infrastructure for sustainable development or environmental policy and governance.

· [Associate/Full Professor Level ONLY] Experience with applying for competitive research grants.

· [Associate/Full Professor Level ONLY] Experience with public engagement on sustainability topics.

Application:

The application package must be submitted by December 23, 2024 electronically via Careers@SMU portal:

1. A cover letter describing research and teaching interests

2. Up-to-date CV (including teaching experience and a list of three referees)

3. Research Statement (1-2 pages)

4. Teaching Statement (1-2 pages)

5. Writing samples (maximum 3)

6. Evidence of teaching effectiveness (e.g., teaching evaluations or syllabi)

Only shortlisted candidates will be notified for interviews. Interviews and campus visits will be conducted in December 2024/January 2025. All hires are contingent upon the successful completion of a background check.

Applicants for the Assistant Professor position should arrange for three confidential letters of recommendation to be sent directly to: The Dean’s Office, School of Social Sciences

Further information about the University and the School can be found at https://socsc.smu.edu.sg/

For queries, please email Professor Kenneth Benoit, Dean of the School of Social Sciences, directly.

Job Responsibilities

- Provide secretarial support to the Director, including screening of calls, scheduling of meetings and appointments

- Management of email correspondences, drafting of replies

- Attending to guests and visitors - Preparation for meetings

- Maintain proper filing system and proper record keeping of clients/contact information for the Management Office.

- General office administrative duties includes attending to walk-ins, assisting to answer phone calls

- Perform any ad hoc duties as assigned by management

Requirements

- Fresh graduates are welcome

- Preferably with 1 year of relevant experience in the F&B industry

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised - Enjoy communicating with people

About ACP:

At ACP Group, marketing starts with people, and we’re looking for a customer-centric marketing intern to join our thriving department. The ideal candidate will have the opportunity to experience outbound or inbound marketing activities and join us with a creative mind to help us stay fresh and competitive. He or she will have the chance to prepare and present ideas and deliverables on a regular basis, and research market trends and industry data to help us stay on the cutting edge. If you have the ability to collaborate with a team of thinkers and doers and a strong capacity for managing multiple tasks at one time, we look forward to welcoming you to our team.

Roles & Responsibilities:

We are seeking a motivated and enthusiastic sales and marketing intern to join our team. This internship opportunity will provide hands-on experience in sales and marketing activities, allowing you to develop valuable skills in a professional work environment. The ideal candidate should have strong communication skills, enthusiasm and passion for sales and marketing, and an eagerness to learn and grow professionally.

• Support the delivery of effective marketing programs that achieve company and client objectives
• Assist in execution a variety of marketing initiatives that drive brand awareness, trial and distribution, including the day-to-day execution across marketing campaigns, promotions, and sales support
• Support the development and execution of sales and marketing materials, adapting scopes, timelines, and deliverables as needed
• Collaborate with team members to execute sales and marketing campaigns, leading brainstorming sessions to execute marketing plans for internal and external projects
• Meeting with clients to share ongoing promotion
• Contribute to other lead generation and customer-acquisition activities, such as sales enablement, media promotion, networking, trade shows, and events
• Measure and report performance of marketing campaigns, gain insight, and assess against goals

Job Specifications:

• Good organizational and planning skills
• Able to work in a team and independently as well
• Experience with MS Office
• Social media savvy
• Hands-on experience developing campaigns and promotions
• Attention to deadlines and budgetary guidelines
• Knowledge of relevant markets and trends
• Commit minimally for 4 months

Benefits:

• Internship that are more than 3 months old will be entitled to 1 AL from 4th month onward

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities

• Following directions provided by the head chef
• Collaborating with the whole culinary team to ensure high-quality food and service
• Keeping the kitchen safe and sanitary
• Stocktaking and ordering supplies
• Assisting in other areas of the kitchen when required
• Handling any problems that may arise

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• At least 2 years experience working in a similar role
• Ability to work well alone and in a team
• Passion for delivering great food and service
• Knowledge of safety and sanitation practices
• Flexibility in working hours subject to the demands of the business