Responsibilities

• Offer technical support to customers (Semicon test products).
• Assist with product installation, configuration, and optimization.
• Conduct product demonstrations and training sessions.
• Collaborate with sales and engineering teams to address customer needs and provide feedback.
• Perform field testing and gather customer insights for product improvement.

Requirements

• ITE/Diploma/Degree in Mechanical Engineering
• No experience candidate is welcomed to apply

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

We are looking for individuals who are bold to try new ideas, have strategic and analytical thinking as we continuously refine our culture, performance and engagement practices and processes by integrating best practices / trends, leveraging on emerging HR technology and data-driven insights.

The below are potential areas which the individual may support the team on:

a) Drive employee engagement

• Work with our vendor to launch the annual engagement survey, diagnose the results and work with the business and HR stakeholders to dial up action planning to address problem areas.
• Drive continuous listening through pulse surveys to gain insights and address targeted areas.

b) Develop high-performing teams

• Review company’s framework and processes to ensure we have high-performing teams via a continuous approach to managing performance and development, including embedding a feedback culture
• Review promotion process to drive transparency and empowerment
• Run the performance management processes in partnership with HR stakeholders
• Continuous diagnosis and transformation of organisational construct to enable better cross-functional collaboration, joint accountability

c) Drive and manage employee wellbeing in a holistic manner to build a resilient workforce:

• Execution of wellbeing strategy, approach, and interventions
• Structured approach to diagnose, measure and monitor
• Empowering employees to take charge (e.g., education, tools, adoption of flexible work arrangement, etc..) and building managers capabilities and competencies

Requirements:

• Degree in Human Resources or in any related discipline
• At least 3-5 years of relevant experience in organization development role
• Detail oriented and meticulous.
• Proficient in MS Office, excel.
• Good organisational and time-management abilities

Interested candidates may send in their resume and cover letter directly to Rupa Kankariya (R1441955)

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants at Rupa Kankariya (R1441955) EA Licence No (02C3423)

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

# location at Jewel Changi
# beauty product
# 5days work (Sat & Sun work, off-day on weekdays)
# Training provided

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

• Basic up to 4.9k + AWS +VB
• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

We are currently looking for a RA Specialist for a company that specialises in the IVD space. This is the first regulatory position outside of China and they are looking for you to take charge of registering products primarily in SEA but also globally too!

This role will offer exposure to working across a large number of international markets as well as providing the chance to be one of the first Singapore based hires as they look to build out an International market hub here.

The RA Specialist will be responsible for:

• Reviewing current product approvals and registrations to assess state of SEA business.
• Work with commercial team to develop regulatory strategy for the reason.
• Drive product approval process for their products in selected markets.

The RA Specialist will be / have:

• Degree qualified.
• Regulatory experience for IVD products.
• SEA experience.

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities:

• Managing Production of all company Products
• Manage strategic forecasting of production to ensure all products are available to meet local and export orders
• Work with the sales team to ensure order fulfilment in a timely manner
• Ensure all raw materials (botanicals, ethanol, bottles, labels etc) are in stock to meet production requirements
• Implement just in time stock management where suitable
• Lead optimisation of production and implement strategic Inventory Planning
• Work with the Financial Director to manage lead times and payments for all inventory management
• Work with the General Manager and Founders to manage the Customs Process’s
• Manage staffing requirements within the Distillery including full and part time team members
• Product Development – work with the team to develop new products, limited releases, white label projects
• Event & Industry Representation – Attend Industry Events to represent company
• Team Building – Managing recruitment, HR and Team Development as the production team needs to grow
• Regulatory Compliance – Implement and enforce a cleaning process both inside and outside the distillery
• Equipment and Machinery – Understand the equipment we use, ensure all equipment is clean and working in an optimal manner. Manage maintenance, parts with our suppliers.
• Lead hands-on execution of initiatives alongside your teams
• Foster a positive, inclusive, and engaging work environment
• Ensure compliance with local regulations and company policies
• Production demands may from time to time require extended working hours to full large orders

Qualifications:

• Relevant educational background and/or industry certifications
• 5+ years distillery/brewery experience
• Culinary background is advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

# location at Jewel Changi
# beauty product
# 5days work (Sat & Sun work, off-day on weekdays)
# Training provided

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job scopes

Fund Collateral Management:

• Participate in production calls to ensure timely delivery of factsheets and performance reviews for different channels.
• Update corporate action changes in the internal data portal to ensure that the impacts onfactsheets are accurately reflected downstream.
• Perform sample audit checks on factsheets and performance reviews to verify accuracy, covering Singapore Retail factsheets, Singapore/Hongkong Professional factsheets, and Monthly/Quarterly Performance Reviews (MPR/QPR).
• Prepare and deliver the Monthly Composition of Dividend Payments report.
• Coordinate with an external vendor for typesetting the monthly dividend reports, proof-read the output, and distribute the final reports to the Sales team.
• Collaborate with the APAC (Asia Pacific) Product Development team to distribute regulatory materials like Product Prospectuses and Product Highlight Sheets (PHS), as well as other communication materials.

Sales Materials Support:

• Partner with the Sales team to develop and craft the product messaging and value proposition for key focus funds.
• Customize standard investment product presentations into sales decks tailored to Singapore and Hong Kong markets.
• Liaise with Investment Directing teams and use resources such as Bloomberg Terminal and reports to gather relevant investment information for sales presentations.
• Ensure sales materials receive compliance clearance, making necessary changes based on feedback.
• Manage the different versions of fund materials, including intermediary versions for Singapore, Accredited Investor and Professional Investor (AI/PI) sales decks for Hong Kong, as well as Singapore and Hong Kong fund placemats.
• Oversee the uploading of sales materials to external aggregator platforms like Fund Info and coordinate with external translators for translated materials as required.

Job Requirements:

• Degree in Business, Finance, or a related field.
• Minimum of 1 year of experience in product management or sales support within financial services industry.
• Great attention to detail and ability to manage complex projects with multiple stakeholders.
• Familiarity with investment products and fund management processes.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Advanced knowledge of MS Office (Word, Excel, PowerPoint).

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description

• Maintain good relationship with financial institutions to support business needs, including credit facilities renewal, loan covenant compliance and KYC requirements.
• Monitor bank balances of the responsible group companies to ensure sufficient funds are available to meet business needs and ensure effective cash management.
• Prepare and review cash flow projections of the responsible group companies for monthly cash flow reporting and annual finance budgeting.
• Other assignments as instructed by the Group Treasurer.

Job Requirement

• 10+ years working experience at responsible level in the financial, banking or related fields.
• Good understanding of financial and accounting analysis.
• Bachelor's degree in Finance or related field; Master degree is considered a plus.
• Possess good interpersonal and written communication skills.
• Proficient in English (Chinese is considered a plus) and Microsoft Office.
• Advanced use of excel spreadsheets.

Product Manager – HealthVector®

About Us

Mesh Bio a leading Healthcare Technology company revolutionizing healthcare with our cutting-edge digital twin software as a medical device (SaMD). Mesh Bio has received international recognition and accolades:

Our innovative solutions empower clinicians and healthcare providers to predict and prevent chronic disease complications, improving patient outcomes worldwide. We are looking for a dynamic and experienced Product Manager to join our team and lead the launch, regulatory approval, and market expansion of our groundbreaking digital health solutions.

Role Overview

As a Product Manager, you will be responsible for driving the success of our novel digital twin SaMD, leading its market launch, achieving product-market fit, and expanding its presence globally. You will play a crucial role in navigating the regulatory landscape, securing product registration in new markets, and driving the FDA approval process in the US, along with obtaining reimbursement. This is a unique opportunity to shape the future of digital health technology and make a tangible impact on global healthcare.

Key Responsibilities

1. Launch and Product Market Fit

a. Lead the development and execution of a comprehensive go-to-market strategy for our digital twin SaMD, including product positioning, messaging, pricing, and distribution.

b. Collaborate closely with the marketing, sales, clinical, and engineering teams to ensure alignment on product goals, timelines, and launch plans.

c. Identify key market segments and customer personas to target for early adoption, pilot programs, and strategic partnerships.

d. Develop and manage relationships with key opinion leaders (KOLs), healthcare providers, and other stakeholders to drive product awareness, adoption, and endorsement.

e. Oversee the creation of sales enablement tools, training programs, and marketing collateral to support the commercial launch.

f. Analyze market trends, customer feedback, and competitive landscape to refine product features, value propositions, and overall market strategy.

g. Track and report on key performance metrics to measure product-market fit and inform continuous improvement efforts.

2. Regulatory Strategy and Market Expansion

a. Lead product registration and regulatory approval efforts in new markets, such as Indonesia and Malaysia.

b. Develop and execute regulatory strategies to ensure compliance with local, regional, and international standards.

c. Work with local regulatory consultants, partners, and authorities to navigate regulatory requirements and obtain necessary approvals.

d. Collaborate with cross-functional teams to align regulatory strategies with broader business goals and timelines.

3. FDA Approval and Reimbursement

a. Lead the FDA approval process for our digital twin software in the US, including developing submission strategies, managing documentation, and liaising with regulatory authorities.

b. Work closely with legal and regulatory affairs teams to ensure all regulatory requirements are met and submissions are completed on time.

c. Develop and implement strategies to secure reimbursement, including engaging with payers, advocating for coverage, and creating value dossiers and health economic models to demonstrate product benefits and cost-effectiveness.

d. Monitor changes in reimbursement policies and regulations, and adjust strategies accordingly to maximize reimbursement opportunities.

4. Commercialization and Market Growth

a. Develop and manage the product roadmap to align with market needs, business objectives, and regulatory requirements.

b. Identify and establish partnerships with healthcare providers, distributors, and other channel partners to expand market reach and drive product adoption.

c. Create and execute strategies to support the scaling of the product in new and existing markets, including localization, training, and support.

d. Work with sales teams to set commercial targets, monitor performance, and adjust strategies to meet revenue goals.

e. Stay informed on industry trends, competitor activities, and emerging technologies to ensure the product remains competitive and aligned with market demand.

Qualifications

- Proven experience in product management, preferably in the healthtech, medtech, or digital health sectors.

- Strong knowledge of regulatory requirements for software as a medical device (SaMD) in multiple regions, including US FDA, CE Mark, and other relevant jurisdictions.

- Experience in launching digital health products and achieving product-market fit.

- Demonstrated experience in leading product registration and regulatory approval processes in multiple markets.

- Excellent communication, leadership, and project management skills.

- A passion for innovation in healthcare and improving patient outcomes.

What We Offer

- Opportunity to work on cutting-edge digital health solutions with a global impact.

- A dynamic and collaborative work environment.

- Competitive compensation and benefits package.

- Career growth and professional development opportunities.

How to Apply

If you are excited about shaping the future of digital health and have the skills and experience we are looking for, we would love to hear from you! Please send your resume and a cover letter outlining your qualifications and motivation to [email protected].

Job Responsibilities:

• Lead the design of customer-facing platforms (web, mobile, and desktop) ensuring a seamless experience across all touchpoints.
• Conduct user research and analyze user feedback, behavioral data, and market trends to identify design opportunities.
• Develop pixel-perfect UI designs for web and mobile platforms, focusing on user-friendly, visually engaging interfaces.
• Create low- to high-fidelity wireframes, user flows, and interactive prototypes that clearly illustrate design ideas and solutions.
• Plan and conduct usability testing to gather feedback and iterate on designs for better performance and efficiency.
• Work closely with cross-functional teams, including product managers, developers, and marketing, to ensure the design vision is implemented to meet business goals and user needs.
• Present design concepts to senior management, explaining design decisions and advocating for user-centric approaches.

Job Requirements:

• Bachelor’s degree in Design, Human-Computer Interaction, or equivalent.
• With 3 - 6 years of experience in UX/UI design, with at least 3 years in a senior role, ideally within the fintech, securities, or brokerage industry.
• Familiarity with securities, brokerage services, trading platforms, and financial products is a must.
• Basic knowledge of front-end development (HTML, CSS, JavaScript) to collaborate effectively with developers.
• Strong expertise in user research methodologies, usability testing, and analytics.
• Experience with responsive design and designing for mobile-first applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an Investment Operations Specialist to join the team.

The successful candidate will be responsible for managing investment operations; cash/liquidity management, collateral margining, asset services, portfolio transition coordination and client servicing activities. You will be required to liaise with both internal and external stakeholders for the role, supporting the APAC markets.

The ideal candidate should have at least 4-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Any additional technical skillsets such as Excel, MS, Macros, Python programming is an added advantage. Please note that the role may involve covering Singapore Public holidays.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• Reputable firm
• Opportunity for growth
• APAC coverage

A well established Financial Institution is seeking an APAC Middle Office Specialist to join the team.

The successful candidate will be responsible for investment life cycle activities for the APAC Market such as performing block trade confirmations, facilitation/monitoring of trade flows, resolving any related inquiries, trade reporting and other ad hoc projects relating to middle office work.

The ideal candidate should have at least 3-5 years relevant experience in a similar coverage role, ideally from the financial services or investment management industry. Please note that the role may require shift work due to the APAC coverage. Strong communication skills and stakeholder management skills a pre-requisite and Mandarin speaking candidates will be highly considered though not necessary.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities
• Own marketing budget and coordinate promotion actions for respective products
• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers
• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets
• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team
• Gather and prioritize customer requirements on products interfacing with sales teams
• Identify need for product extensions / modifications and prepare required ARs
• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line
• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible
• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team
• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability
• Identify new business opportunities and coordinate their Go-To-Market working closely with sales
• Review and challenge sales targets on product line as part of the budget reviews
• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.
• Be involved in the relationship management with strategic customers/partners
• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry
• Passionate with technology
• Able to communicate in Mandarin for liaise with Mandarin speaking people
• Strategic, analytical, international mindset

Responsibilities

• Define the design strategy and effectively communicate your design rationale and thinking across cross-functional teams.
• Utilize diverse technologies to challenge conventional thinking and deliver innovative, holistic design solutions that extend beyond traditional graphical user interfaces.
• Maintain agility in your design approach while ensuring pixel-perfect attention to detail.
• Incorporate data and user insights into your decision-making to drive meaningful business impact.

Qualifications

• 3+ years of experience in product design.
• A strong portfolio that reflects a deep passion for craftsmanship and attention to detail.
• Demonstrated experience in creating impactful mobile and web products.
• Excellent product sensibility, with strong skills in communication, collaboration, and storytelling.
• Experience or interest in investing and AI.
• Bonus points for motion design, multi-media products.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Product Strategy and Planning:

• Develop and implement product strategies tailored to the region’s market dynamics;
• Analyze market trends, competition, and customer feedback to identify opportunities for new product development or improvements to existing products;
• Collaborate with cross-functional teams (e.g., marketing, sales, engineering, and operations) to ensure successful product launches and growth.

Leadership and Team Management:

• Lead and manage product managers and other team members within the region;
• Provide coaching, feedback, and development opportunities to ensure high performance;
• Foster a culture of collaboration and innovation within the product management team.

Market Analysis and Research:

• Conduct thorough research on regional customer needs, preferences, and behaviors;
• Work closely with the analytics and research teams to gather insights and adjust product offerings accordingly;
• Stay updated on industry trends and technological advancements to keep the products competitive.

Product Lifecycle Management:

• Oversee the entire lifecycle of products from concept to launch, ensuring that they meet performance metrics such as revenue, market share, and customer satisfaction;
• Continuously evaluate the performance of existing products, adjusting features or marketing strategies as needed.

Collaboration with Sales and Marketing:

• Partner with sales and marketing teams to develop go-to-market strategies that are aligned with regional goals;
• Ensure that the sales teams are well-equipped with product knowledge, training, and materials to effectively sell the product.

Financial and Operational Oversight:

• Manage product-related budgets, P&L, and resources to ensure profitability and cost-effectiveness;
• Report on the product's financial and operational performance to senior management.

Stakeholder Management:

• Serve as the point of contact for internal and external stakeholders in relation to product strategy, performance, and customer needs within the region;
• Build and maintain relationships with key clients, partners, and vendors.

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, Engineering, or a related field;
• At least 15 years of relevant management experience in the relevant field and customer segments;
• Possess relevant management skills, such as leadership and the skills to drive team members to success;
• Excellent written, verbal communication and presentation skills in both English and Japanese to coordinate and communicate between colleagues and other stakeholders across Tokyo, Singapore and other overseas offices;
• Communication and coordination skills in handling complex matters and situations, and a good understanding of cross-cultural management models;
• Extensive knowledge of industry and commercial experience in sales, marketing, innovation, digitalization and new business development.

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Description

• Provide engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release
• Work closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement
• Close interaction with Product Test Engineering team and Communicate technical product status to management
• Establish with customers on product testing requirements and production release requirements
• Follow up with Foundries and test subcontractors/SAT houses to resolve all production issues.
• Provide detailed status reports at each phase, test limit (guard band) generation, correlation and yield summary reports
• Support Yield improvement, Test Time Reduction and retest rate improvement for production ramp

Job Requirements

• Degree/Diploma in Electronics / Electrical Engineering
• Minimum one year relevant experience on the Product/Test Engineering with foundry process background preferred.
• Solid understanding of test concepts on digital , Mixed Signal and RF products
• Hands on experience using Advantest 93K ATE is added advantage.
• Good experience with statistics and data mining.
• Strong Data analysis skill & exposure on any Statistical Analysis Software’s JMP, CEDA or Data power and Optimal plus tool knowledge is a plus.
• Knowledge in scripting (perl/java/vba) and automation in reporting is a plus.
• Very strong verbal and written communication skills and able to work independently

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

MANAGER (EQUITY RESEARCH & PRODUCT IMPROVEMENT)

(A) WHAT WE DO AT VALUE INVESTING ACADEMY (ViA)

Our vision is “To Build a World Where Anyone Can Invest Effectively, Improve their Lives, & Give Back to the Society”

With achieve that vision, our mission is “We Care to Make You a Better Investor”.

Through our community with thousands of members in Asia and learning platforms, we have so far trained at least 50,000 people in Asia and we wish to expand globally with our services.

ViA gives you a potential big stage in helping us achieve that vision!

(B) WHY JOIN US

1. We are the leading Value Investing Educational training company that runs the largest Value Investing Programme in Singapore and Asia. You will have a chance to be the pioneer in spearheading new strategies.

2. We are result oriented and we believe in compensation that correlates with results. You are the limit.

3. We pay above-the-market Bonuses if you contribute to our bottomline!

4. We give you the space to do crazy things as long as it works. We are unlike MNCs or big companies. We grow by breaking the rules. We constantly challenge ourselves to scale new heights by doing new things. If you dislike red tape, this is the place.

5. You will get a chance to meet very successful people in the speaking industry. Our past Keynote Speakers include Mary Buffett, the Internationally Acclaimed Author and Speaker of How Billionaire Warren Buffett invests, Lauren Templeton, etc.

6. Regular lunches, Movie Shows, Popcorns, Makan, etc! We do these regularly after every project! The best part is we do ALL these Fun things during office hours!

7. Office politics is a dirty phrase, and we eliminate any politics and bureaucracy

8. We constantly DO New Things. If you dislike routines and wanted to learn New Things, you will get a chance.

9. Most importantly, you will learn from the Founder, Cayden Chang, himself.

(C) YOUR ROLES & SKILLS REQUIRED

1) Help ViA improve our online offerings (Equity Research) to our subscribers via our portal, www.viaatlas.com, with the endpoint to increase retention and subscription and grow our business!

· Skills Required: You are someone who has at least 3 years of Managerial experience in leading any projects from beginning to the end preferably in any form of service/product improvement or development. You enjoy making things better for the users!

2) Conduct in-depth, critical analysis of Singapore and US-listed companies, examine their underlying business, prospects and arrive at their intrinsic valuation.

· Skills Required: You have an Accounting Degree or ACCA or CFA, and good work experience in analysing financial statements is a must. You are preferably an investor yourself though it’s not a must.

3) Conduct workshops/webinars to share about our service or other investment-related topics during weekday evenings and sometimes over Saturdays.

· Skills Required: You have a passion to teach, have confidence in presentation and you have the ability to articulate your ideas clearly.

4) Lead & Train One Existing Equity Research Analyst

· Skills Required: You must have some Managerial experience

(D) THE PERSONALITY WE ARE LOOKING FOR

1. You are independent and proactive in getting things done without much supervision. You are honest, meticulous, responsible and mature in personality

2. You work well with others, and you are a Team Player.

3. You can work weekends and able to work in weekday evenings around once pewr month.

4. Familiar with Microsoft Office, Excel and Powerpoint, or any software that can make our lives easier

E) TO APPLY, YOU NEED TO DO THE FOLLOWING

1) Provide cover letter why we should meet you.
2) Email résumé to [email protected]

NOTE: Please note that we don't read off-the-shelve résumé.

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint