PURPOSE OF THE ROLE

Reporting to the APAC IT Director, the role of the IT Support Specialist is to provide IT support across infrastructure, network, and helpdesk. The primary responsibilities include providing technical assistance to facilitate smooth business operations and support to the regional office. Collaborating closely with the Global team, this role actively contributes to the successful implementation of global projects and initiatives.

KEY RESPONSIBILITIES

• To perform monitoring, troubleshooting and regular administration/ maintenance on IT infrastructure including network equipment and devices.
• To maintain and deploy endpoints (computers, workstation, POS, and other IT devices) at the airport operation and regional office.
• To manage local IT assets. Responsible for IT procurement, inventory management and license renewal activities
• To liaise with external vendors and coordinate with other IT team members on the resolution of IT incidents and IT project deployments
• To maintain & document procedures, practices, and configurations.
• To align with Global HQ to deploy global initiatives.
• To handle other ad hoc assignment

WHAT WE ARE LOOKING FOR

• Tertiary education or above in Computer Science / Information System / Information Technology or related discipline.
• At least 2 years of relevant experience in the technical support role.
• Holder of professional certificate in Microsoft or Cisco product will be advantage.
• Preferably with POS experience and Retail/F&B background.
• Customer service oriented, team oriented, positive, and cheerful attitude
• Good in English and communication skills

Responsibilities

• Participate in new product development project from concept to launch
• Support and improve existing product lines
• Support activities to reduce production cost, lead-time and improve product reliability and quality
• Collaborate with external partners in joint product development projects
• Manage project scope, timelines, budgets, product specifications, production schedules, and any other deliverables
• Establish engineering specifications and production processes to meet technical, functional and quality requirements
• Coordinate and support manufacturing of prototypes and products to ensure reliability and quality of product
• Develop and perform assembly and test procedures for product according to specifications
• Identify and resolve all issues effectively to achieve all objectives
• Ensure proper documentation (including manuals) of all required information for product/projects
• Support product installations and any necessary diagnoses, troubleshooting, service, and repair
• Provide product training and support internally and distributors

Requirements

• Bachelor’s degree in Electronics, Electrical or System related Engineering
• 3-5 years relevant experience in product development
• A good team player with strong interpersonal communication skill
• Self-motivated and able to take ownership of appointed task to follow through to completion with little supervision
• Familiar with programming languages C and C++
• Knowledge on Windows OS
• Basic understanding on schematic and Gerber
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Participate in Agile project running on Scrum sprints and daily stand-ups.
• Responsible for design, coding, testing and documentation.
• Able to liaise with the customer in requirement gathering, acceptance testing, and troubleshooting.
• Develop secure, scalable, and good quality application programs and API.
• Perform data migration, data transformation and scripting.
• Have a passion for delivering zero defect codes and be responsible for the codes developed.
• Participate in continuous integration activities and DevSecOps for testing and deployment.
• Liaise with internal and external parties for integration with external systems.

• Minimum 1 year experience with systems implementation and software development lifecycle processes. Fresh graduates may apply.
• Bachelor's Degree in Computer Science, IT or equivalent.
• Hands-on experience in transforming functional specifications into design specifications.
• Familiar with Web Technologies such as NodeJS, React, Typescript, MongoDB, Java Spring Boot.
• Good team player with strong communication and interpersonal skills.
• Familiar with PublishSubscribe pattern.
• Experience with Kafka, Java, Solace MQ, and IBM MQ

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're looking for an AI Agent Development (Assistant) Product Manager to join our dynamic team. In this innovative role, you'll have the chance to transform our student recruitment process using cutting-edge AI technology.

Responsibilities:

• Assist in the development and management of AI agent products, ensuring alignment with company goals and customer needs.
• Collaborate with cross-functional teams including engineering, design, marketing, and customer support to define product requirements and features.
• Conduct market research and analysis to identify trends, opportunities, and competitive landscape in the AI technology market.
• Support the product development lifecycle from ideation to launch, including requirement gathering, feature prioritization, and sprint planning.
• Work closely with AI engineers to understand technical feasibility, scope, and limitations of AI agent functionalities.
• Develop AI agents for enhancing student recruitment, ensuring their effectiveness and efficiency.
• Ensure smooth integration of AI agents with communication platforms such as WeChat Official Account, WeCom, WhatsApp, and websites.
• Leverage chat history and FAQs for AI learning and response accuracy, continuously improving the AI agent's performance.
• Collaborate with the recruitment team to optimize workflows and streamline recruitment processes.
• Assist in creating product documentation, including user guides, release notes, and technical specifications.
• Support product testing and quality assurance efforts to ensure product performance and reliability.
• Assist in monitoring product metrics and KPIs, and provide insights for product improvement and optimization.
• Stay updated on industry best practices, emerging technologies, and advancements in AI to drive innovation and maintain competitive advantage.
• Support the Product Manager in day-to-day tasks and strategic initiatives as needed.

Requirements:

• Educational Qualification: Bachelor's Degree in Computer Science or related field.
• Experience: Significant experience in AI development, with a focus on OpenAI GPTs.
• Technical Skills: Proficiency in AI and machine learning technologies. Expertise in API development and integration with platforms like WeChat Official Account, WeCom, WhatsApp, and Websites. Advanced programming skills.
• Language Skills: English and Chinese (Proficiency in Chinese will be prioritised)
• Other Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork capabilities. Independence in handling tasks and managing priorities.

Job Type：

• Both Full-time and Part-time is welcome
• Full-time is preferred.

Job Location:

Onsite

Product Executive (Marketing)

Job Responsibilities

• Work Closely with respective Product Managers and assist in developing and implementing product/ brand management activities including market analysis, product developments, advertising and promotion activities.
• Work with advertising, media and creative agencies to plan, carry out above-the-line campaigns and develop marketing collaterals.
• Work closely with sales team for below-the-line planning and execution.

Job Requirements

• Degree / Diploma in Business or Marketing
• Min. 1 year of experience in FMCG environment is preferred. Fresh graduates may apply.
• Well-organized, meticulous, good time management.
• Able to multi-task and work under pressure in a fast-paced environment
• Creative, pro-active and independent team player and possess good interpersonal skills
• Bilingual is required, fluent speaking in both English and Mandarin.
• Proficient in Microsoft Excel, Word and PowerPoint

Job Responsibilities:

• Responsible for bank account management including overseeing the opening and closing process, and handling daily payments and reimbursements;
• Act as the primary point of contact with banks and regulatory institutions for all banking related matters;
• Participate in financial system projects, process improvements and optimization initiatives;
• Assist in resolving payment issues, and support other finance functions as needed;
• Aid in cash forecasting activities;
• Prepare and submit treasury relevant documents and periodic reports (monthly, quarterly and yearly);
• Cultivate positive relationships with domestic and international bank, ensuring compliance with country and bank regulations to facilitate smooth treasury operations;
• Provide administrative support to the Treasury department, including general filing duties;
• Collaborate on and support treasury-related projects as necessary.

Job Requirements:

1. Bachelor’s degree or above in any related field;
2. Minimum of one-year / above related working experience in Treasury or Finance department;
3. With experience in collaborating in a matrix working multi-national environment, it will be a plus
4. Proficiency in data entry and analysis, with meticulous attention to detail;
5. Strong team player with effective communication skills;
6. Demonstrated sense of responsibility, ability to thrive in challenging and work well under pressure;
7. Fluency in both written and spoken Mandarin to facilitate communication with Mandarin-speaking stakeholders; particularly in finance-related terminology.

Job Responsibilities:

1. Timely acquire reconciliation statements from various channels and perform verification, follow up on discrepancies, and address issues accordingly;
2. Responsible for channel settlement, invoice processing, and accounting reconciliation for various channels;
3. Track the progress of receivables and continuously follow up on outstanding balances;
4. Assist finance business partners and channel operations in analyzing various indicators such as channel rates, and conduct regular reviews of channels;
5. Assist finance business partners in preparing settlement cycle reports, promptly identify issues, and make improvements;
6. Continuously streamline and plan financial backend and settlement processes according to changes in business models.

Job Requirements:

1. Bachelor's degree or above, major in finance, management or any related field;
2. At least 2 years of experience in settlement management is preferred;
3. Strong communication skills;
4. Proficient in English and Chinese, encompassing speaking, reading, and writing as this role requires interacting with Chinese stakeholders;
5. Familiar with the use of office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is preferred.

A global law firm is hiring a Marketing & BD Specialist for their Singapore office.

Reporting directly to the Team Lead, you will be providing crucial support for a variety of marketing and business development initiatives. Key responsibilities include assisting practice groups and lawyers in executing marketing projects, creating client-focused materials and working on client pitching, conducting competitive intelligence research, coordinating special events, and supporting PR activities as when needed. You will play a vital role in enhancing the firm's marketing efforts and fostering client relationships.

Requirements:

• Bachelor's Degree or equivalent experience with at least 3-5 years of relevant work experience.
• Demonstrate outstanding verbal and written communication abilities.
• Has strong interpersonal skills and a proven service-oriented approach.
• Display a high level of maturity and confidence to engage effectively with both internal and external clients
• Knowledge in CRM system will be advatangeous

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

Wissen International is at the forefront of cybersecurity innovation, dedicated to safeguarding our clients from sophisticated cyber threats. As we expand our team, we are seeking interns to join our Enterprise Managed Services team.

This role provides a unique opportunity for individuals eager to dive into the cybersecurity realm, combining elements of technical deployment, program and project management, client and account management, business development, and marketing and event management.

Key Responsibilities:

• Technical Deployment: Assist with the basic technical deployment of cybersecurity solutions, ensuring they meet client needs and security standards. Activities will be closely supervised by the Director of Enterprise Managed Services to provide a learning environment and ensure high-quality delivery.
• Programme and Project Management: Support the planning, execution, and completion of cybersecurity projects, ensuring they are delivered on time, within scope, and within budget.
• Client and Account Management: Help manage client relationships, ensuring their needs are met, and feedback is acted upon, fostering trust and long-term partnerships.
• Business Development: Assist in identifying and pursuing new business opportunities within the cybersecurity field to expand the company's client base and market presence.
• Marketing and Event Management: Participate in the development and execution of marketing strategies and the management of events related to cybersecurity, enhancing brand visibility and client engagement.

What We Are Looking For:

• Current enrollment in or recent graduation from a program related to cybersecurity, information technology, or a similar field.
• A keen interest in cybersecurity and a desire to learn about technical deployment, project management, and business development.
• Photography/videography, copywriting, social media marketing and photo/video editing skills will be a plus.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a team environment as well as independently under supervision.
• Strong organizational skills and attention to detail.
• Eagerness to learn and adapt in a fast-paced industry.

Why Join Us?

This internship offers an invaluable opportunity to gain practical experience in the cybersecurity industry, working alongside seasoned professionals and contributing to meaningful projects. You'll have the chance to develop a wide range of skills, from technical deployment to client management and business development, all while being part of a dynamic and supportive team.

Wissen International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our client is a leading Japanese oil tanker ship owner looking for a Demurrage specialist in their teams in Singapore.

If you are looking for good work life balance and 9am to 5pm role specialising in demurrage, we look forward hearing from you!

Job responsibilities:

- Full spectrum of laytime calculation/ demurrage claim process, including calculation, billing, follow up, negotiation and recovering claims.

- Perform accurate and efficient processing and invoicing of demurrage in line with governing Charter Party Clauses, shipping terms and practices.

- Ensure collection of all receivables by periodical payment reminder within targeted time frame to improve cash flow.

Job Responsibilities:

- Plan, initiate, and manage information technology projects for web-based products and platforms.

- Lead the ideation, technical development, and launch of innovative tools, platforms, and/or products.

- Drive product development with the UIUX and technical team.

Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc), and guide the team through key milestones.

- Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction.

- Define and analyze metrics that inform the success of products.

Identify and track key performance metrics.

- Strategically evolve and grow existing products and services to constantly deliver a better user experience.

- Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

- Demonstrate good judgment in selecting methods and techniques for obtaining solutions.

Requirements:

- Bachelor's Degree in Computer Science, Engineering, Information Systems Management, Analytics, Mathematics, Physics, Applied Sciences, Business Administration (MBA), or a related field

- Able to multi-task with excellent organizational skills and attention to detail

- Creativity to ideate simple and intuitive user interfaces

Position Summary

We are seeking a strategic and proactive Global Product Manager to play a critical role in our product development efforts. The ideal candidate will lead the product definition for standard product roadmaps and overseeing their execution, and ensuring the alignment and successful execution of these strategies across all regions. This role is pivotal in developing our product and offers catalogs, participating in and organizing trade shows, supporting customer meetings, and equipping the sales team with effective materials and value propositions. A very good command of English is required to manage internal and external communications.

Key Responsibilities

- Overall ownership and responsibility for the PRD documentation (write documentation, oversee completion, collect business and technical needs, local and regional use cases, and so on).

- Prepare the documentation needed to validate the PRD with C-level and regional management before submitting to R&D for execution.

- Define and maintain standard product roadmaps, ensuring alignment with business objectives and market needs, while coordinating cross-functional teams to ensure successful implementation.

- Develop and maintain comprehensive product and offers catalogs tailored to different regions.

- Organize and participate in trade shows, maximizing company visibility and product knowledge.

- Provide support during customer meetings, delivering product insights and benefits with purpose.

- Equip the sales team with compelling marketing materials, content, and clearly articulated value propositions to enhance sales pitches.

- Plan and manage product launches, coordinating with marketing, sales, and product development teams.

- Analyze market data to guide strategy and assess the impact of marketing initiatives.

Requirements

- Degree in Engineering (ideally Payments, Telecom, or associated fields).

- At least 5 years of hardware product management experience (from PRD to EoL)

- Complementary experience in Product Marketing is a plus.

- Demonstrated success in defining and launching excellent products.

- Strong project management abilities with a knack for driving execution and strategy alignment.

- Experience in organizing trade shows and supporting direct customer interactions.

- Proficient in content creation for sales support and marketing materials.

- Exceptional communication and presentation skills.

- Analytical mindset with the ability to translate complex data into actionable strategies.

KEY ROLES AND RESPONSIBILITIES:

• Monitor threat landscape and issue advisories that are applicable to the organisation on a continuous basis.
• Respond to alerts generated from solutions, threat intel and user reporting ensuring incident investigation follows IR plan with severity classification. RCA is complete with lesson learnt conducted.
• Conduct threat simulation to identify early indicator of compromise and work with Solutions team to mitigate the gaps identified at the solutions.
• Conduct threat hunting when receiving indicators from threat intel ensuring our environment is secure and free from vulnerabilities.
• Manage vulnerabilities on a continuous basis and work with patch management team to ensure vulnerabilities are managed within acceptable threshold.
• Manage and work with Managed service providers (MSSP) to provide 24/7 monitoring and incident response ensuring incidents are closed on a timely manner.
• Review security architecture design and implement solutions to ensure systems are built to meet company’s cybersecurity framework and policies.
• Ensure appropriate security technologies are in place to manage threats.
• Perform administration of security solutions in the company.
• Establish and maintain SOPs of the supported solutions and architecture designs.
• Perform project management and vendor management.

QUALIFICATIONS & EXPERIENCE:

• Minimum 6 years of relevant experience in IT security
• Technical know-how and experience in solutions such as but not limited to:
• Network Security (F/W, IPS, VPN, NAC) - Checkpoint, Fortigate, Palo Alto
• Web Security (WAF, Web isolation) - Cloudflare, Zscaler, Menlo, Microsoft
• Endpoint Security (EDR, AV, DLP) - Crowdstrike, Symantec, Microsoft, Forcepoint
• Threat Monitoring - Qradar, Demisto, Resilient, Claroty
• Vulnerability Management – Tenable, Qualys, Ivanti, Microsoft
• Cloud Security – Microsoft, Palo Alto
• Identity Management - Microsoft, CyberArk
• Threat Hunting and Simulation – Cymulate, Crowdstrike
• Knowledgeable in security standards or regulations such as NIST, ISO 27001, SOC2, CCOP (SG), PDPA (SG), GDPR(EU), Security by Design will be an added advantage.
• Certifications such as CISSP, OSCP, CCSK will be an added advantage.

PREFERRED SKILLS & CHARACTERISTICS:

• Strong interpersonal skills with the ability to communicate and explain technical concepts to non-technical users.
• Independent worker with initiatives, positive attitude, and team player
• Good analytical skills and attention to details
• Good verbal and written communications

What you can expect:

• Comprehensive rotations: 2-year program with at least 3 different rotations across product design and development functions, such as Design, Art Direction and Category Management teams
• International assignments and learning trips to build your market exposure and global working experience
• Get guidance and work directly with a team of passionate and top-tier professionals in the industry, who has the first-hand experience on Castlery’s exponential growth
• Participate and eventually take ownership in actual go-to-market product development
• Receive mentorship from senior leaders to guide your career and/or personal development
• Structured trainings to develop your soft skills, technical skills and leadership skills
• Competitive salary

What you will need:

• Passion for product development & design
• Excellent design aptitude and creative vision to innovate
• Effective and structured communication skills
• Strong analytical thinking and skills, with customer centric mindset
• Excellent cross-functional project management skills
• Technical competence – design software/ prototyping tools
• Entrepreneurial spirit

Job Description

• Design, develop, and implement GenAI solutions that integrate with Azure and OpenAI platforms.
• Collaborate with cross-functional teams to gather requirements and define project objectives.
• Conduct research and stay up to date with the latest advancements in GenAI, Azure, OpenAI, AWS, and Google GenAI technologies.
• Develop and maintain scalable and efficient codebase for GenAI applications.
• Optimize GenAI models and algorithms for performance and accuracy.
• Troubleshoot and debug GenAI applications, ensuring smooth operation and minimal downtime.
• Collaborate with data scientists and machine learning engineers to enhance GenAI capabilities.
• Provide technical guidance and mentorship to junior team members.
• Stay informed about industry trends and best practices in GenAI engineering and cloud service integration.

Requirements:.

• Proven experience as a GenAI Engineer, with a focus on Azure and OpenAI integration. Experience with AWS and Google GenAI services is preferred.
• Strong programming skills in languages such as Python and/or Java.
• Experience with Azure services, including Azure Machine Learning, Azure Cognitive Services, and Azure Functions.
• Familiarity with OpenAI technologies, such as GPT-3/4 and reinforcement learning frameworks.
• Solid understanding of machine learning algorithms and deep learning frameworks.
• Proficiency in data preprocessing,feature engineering, and model evaluation techniques.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Experience with AWS services, such as Amazon SageMaker, AWS Lambda, and AWS AI/ML services.
• Knowledge of Google Cloud services, including Google Cloud AI Platform, Google Cloud Functions, and Google Cloud AutoML.
• Experience with cloud-based deployment and scaling of GenAI applications on Azure, AWS, and Google Cloud.
• Knowledge of containerization technologies such as Docker and Kubernetes.
• Familiarity with DevOps practices and tools for CI/CD pipelines.
• Contributions to open-source GenAI or cloud service integration projects.

Mandatory Skills

AWS, Google Cloud Platform

CURRICULUM DEVELOPMENT

• Conceptualise curriculum projects that cater to low income children that meet their learning needs;
• Prototype new approaches in teaching and learning with existing teachers. The approaches would need to be anchored on evidence-informed practices;
• Lead professional development through designing resources in collaboration with other team members to meet the needs of our teachers. This includes working with partners beyond CDAC to drive an innovative culture of learning and team spirit;
• Institute strong teaching and learning processes to design learning experiences and the creation of an environment conducive to the development of student confidence, holistic growth, and mastery of learning.

TUTORING

• Assist in covering tutor duties when required.
• Tutor and coach students who need academic support in one or more subjects (English, Science or Chinese language) for Primary and Secondary levels for CDAC Tuition Programme students.

Job purpose:

Being a Senior Auditor / Specialist Audit you are a member of the global Group Audit team of Commerzbank Group and perform complex audit tasks or lead an audit team to meet the requirements of the audit assignments in Singapore and other Asian locations e.g., in the fields Credit Risk Management and Compliance (Anti-Money Laundering, Know Your Customer, Sanctions).

You are responsible for achieving the audit goals.

As lead auditor, you are responsible for assigning tasks to individual team members, conducting quality assurance measures according to the Standard Audit Process and the professional leadership of employees for the audit assignment. You will discuss the findings with the respective auditor and the audited unit and use this as your basis to prepare the audit report or the statement.

During the duration of the audit, you will maintain contact to the responsible lead auditor / management and as lead auditor present the audit results within the close-out meeting.

Key activities:

• Ensuring compliance with overall standards, frameworks, methods, and procedures for the audit activity. Compliance with the ethical principles of the internal auditing profession, Group Audit’s mission statement.
• Providing independent, objective and risk oriented auditing and consulting services as “3rd Line of Defence”, with the goal to optimize business processes of Commerzbank Group regarding correctness, security, and economic efficiency.
• Providing systematic, goal oriented, and reliable assessment of the efficiency and adequacy of risk management, the internal control system, as well as business procedures and making recommendations.
• Diligent, responsible and confidential execution of the audit in the assigned subject area. Written documentation of the assessment to the risk content, data- and processing quality. Identification of weaknesses / improvement areas and drafting remediation / improvement recommendations to support the bank’s vision.
• Assessment and evaluation of workflows, organizational structure, safety regulations, decision processes, as well as their documentation.
• Comprehensive documentation of conducted audit activities, as well as identified deficiencies and their corresponding conclusions ensuring comprehensibility for qualified third parties.
• Monitoring of statutory and regulatory requirements concerning one’s own area of responsibility.
• Promoting team spirit and cooperation within the audit team.
• Economic, efficient, quality and time conscious execution of assigned tasks under consideration of security, correctness, and risk.

Additional activities as lead auditor:

• In the context of audit preparation, detailing of audit objectives during the scoping, considering identified and potential risks. For this, you use results from prior audits, evidence from the Continuous Risk Assessment and other information.
• Continuous assurance that the previously defined audit scope, as well as the main focus of the audit continue to be factually appropriate and adequate, and ensuring adherence to the schedule (completion of work packages). Compliance with mandatory criteria regarding the audit standard, particularly documentation, standardized approach and assessment of the audit results.
• Ensuring (continuously, at the latest upon completion of the audit) comprehensibility of all audit activities for Group Audit as well as qualified third parties.
• Ensuring meaningful audit reports and reconciliation of the findings / corrective actions resulting from the audit, with the audited units.
• Leading and managing employees assigned to the audit. Execution of kick-off meetings, regular team updates, wrap-up meetings, and lessons-learned meetings for continuous quality improvement.
• Ensuring ongoing communication with the audited unit and promoting audit as a competent partner / consultant.

Formal education:

• Degree preferably in Business Administration / Economics / Economic Law or related field
• Professional designation (CIA, CAMS) preferred.
• Exceptional oral, written, and interpersonal communication skills in English and Chinese; ability to communicate complex information accuracy, clearly and quickly to all levels. German, Japanese &/or Bahasa Melayu language skills are an asset.

Specialist knowledge (work experience, further qualification):

• Knowledge and experience on Credit Risk Management, Trade Finance &/or Anti Money Laundering / Sanctions are an added advantage
• Familiarity with the local legal and regulatory requirements
• At least 5 years of working experience in the financial services industry
• Profound understanding of risks and controls
• Independent, structured working style and strong team orientation
• Pronounced motivation, integration and conflict ability as well as openness to change
• Strong analytical, conceptual and strategic thinking.
• Good user skills of standard Windows applications (Word, Excel, Powerpoint)

Responsibilities

• Work closely with teams (engineering, design, marketing) to achieve effective cross-functional communication.
• Collaborate with design teams to create a user-friendly loan product experience and gather user feedback for continuous improvement.
• Clearly define and communicate product requirements to development teams - writing user stories and not shying away from technical discussions is key for this role.
• Planning tech and business demos - you will be building technical milestones to iterate working software and get it infront of users
• Facilitate an agile development and delivery process - you will be owning your share of the product backlog and learning how to pivot according to customer feedback and market conditions.
• Project manage efficiently - being able to track, prioritise and make your work visible in a team will be essential
• Leading outcome driven product development - knowing your numbers is important, success is defined by achieving the outcome and less on deploying to production

Qualifications

• Bachelor’s degree in any field or discipline
• Experience within a startup environment, either as a product manager or any operations function
• Excellent analytical, decision-making, and strategic planning skills
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Must be Singaporean or PR

About Us

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 17 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives.

Purpose of the Role

As the Product Marketing Manager, your main responsibilities will involve collaborating with various teams to gain a deep understanding of user needs and market trends. You will play a pivotal role in shaping the customer journey and promoting the adoption of Collinson's products and services. This will entail developing effective go-to-market strategies, crafting compelling messaging and content, determining pricing and packaging strategies, facilitating sales channels worldwide, specifying regional/market demands, and formulating business justifications for potential future product line investments.

Key Responsibilities

• Craft product narrative, positioning, segmentation, and align communication with partner teams.
• Lead go-to-market planning, coordinating global and regional launches effectively.
• Develop product positioning, value propositions, narratives, and marketing messages that deeply resonate with the target audience.
• Take ownership of the entire product marketing lifecycle, including messaging, pricing, competitive intelligence, and market research, for a new product launch.
• Analyze the market landscape and assess alternative technologies to focus the company's messaging on product differentiation and unique advantages.
• Understand and articulate industry trends, representing the voice of the customer to shape the product and user experience in collaboration with cross-functional teams.
• Collaborate with sales, services, and consumer insights teams to gather customer feedback, incorporate it into product marketing messaging, and provide recommendations to Product teams for enhancements.
• Work closely with product management, marketing managers, and commercial teams to establish best practices and ensure successful product launches and services.
• Liaise with the design team to ensure product positioning and value messaging are seamlessly integrated into user interfaces.
• Supervise and communicate progress on plans, key milestones, roadblocks, and mitigation approaches.
• Gather regional customer needs and commercial inputs, incorporating design thinking practices to ensure user-centric product development.
• Manage user research efforts, utilizing quantitative and qualitative analysis for synthesizing results and sharing findings within the organization.
• Measure product marketing effectiveness, providing ongoing transparency through regular reporting and communicating progress aligned with key milestones and goals.
• Monitor industry trends and competitive shifts, optimizing and adjusting product positioning, marketing messaging, and product investments accordingly.
• Display flexibility in adapting to changing duties, responsibilities, and product focus areas based on the evolving needs of the company.

Knowledge, Skills and Experience Required

• Proven experience in Product Marketing
• Data driven and results oriented
• Proven success developing and delivering product positioning, value propositions, and narratives
• Comprehensive understanding of the product development and go-to-market process
• Understanding of the technical aspects of product development
• Developed interpersonal skills with the ability to listen and socialize ideas across functions
• Ability to channel the voice of the customer into practical recommendations
• Ability to learn and adapt quickly to constant change and work effectively in a fast-paced environment
• Ability to translate technical specifications and capabilities into customer and business value statements
• Strong structured problem-solving skills and attention to detail
• Excellent project management, organizational, analytical, and creative thinking skills
• Exceptional written and oral communication skills, good at facilitation of the meetings and discussions, excellent presentation skills
• Self-starter with a problem-solving mindset, the ability to work with minimal supervision, and to direct others’ work
• Experience in the travel industry is a plus

Mission of the role: The E-commerce marketing lead is responsible for the management & optimization of our e-commerce/shopify websites. He/She must be able to conduct data analysis to generate data-driven market insights, to then work with various teams to implement and increase both revenue & profitability of the shopify websites.

Job Duties and Responsibilities:

• Work closely with internal stakeholders to plan and optimize our existing e-commerce brand exposure and performance.
• Serve as the primary liaison between our company and the external agency tasked with developing our e-commerce portals. Ensure that project timelines, budget constraints and quality standards are met.
• Maintain the online e-commerce portals including but not limited to items daily maintenance, stock management, campaign execution, and price updates.
• Prepare and create product listings on the Shopify platform. Ensure functionality on a daily basis by doing website checks.
• Produce weekly, monthly, quarterly, and yearly reporting on key e-commerce KPIs (sales, conversion rate, traffic, etc.) including forecasting, profit/loss, and useful market insights to the leadership team.
• Analyze the past campaigns in order to improve marketing effectiveness and ROI.
• Identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as online marketing activities of immediate competitors.
• Conduct market research and stay up to date with the latest E-commerce trends/marketing strategies and execution in order to increase online sales

Requirements:

• Degree In Business, Marketing, or other relevant fields
• Minimum of 3 years of relevant work experience in E-Commerce with at least 1-2 years of experience handling Shopify
• Experience working with media-buying platforms (Facebook, Bing, Google Ads) would be an added advantage
• Familiarity with Shopify platform and E-commerce usability
• High degree of business acumen with experience analysing data and doing sales forecasting
• Excellent project management skills, with the ability to manage multiple competing priorities in a fast-paced environment
• Self-starter and able to work effectively independently
• Attention to detail

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work with global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Responsibility to ensure the 1Help 24x5 telephone systems are effectively manned.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day-to-day incidents or requests from company end users (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices, occasional alternative products).
• iMac Support (Install, Moves, Adds and Changes).
• Project support and potential leadership of project initiatives (Large Scale IT Objectives).
• Basic asset management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge base usage, reference, and collective improvement.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Occasional creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the groups performance.
• Management of project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Onboarding of new employees (work equipment preparation)

• At least Bachelors Degree in Computer Science or others IT related discipline
• Minimum 2 years of experience in IT technical support, preferably in a midsize or larger organization.
• Excellent and professional customer service skills and able to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Experience in supporting Board level Executives directly would be an added advantage
• Good to have experience in supporting for audio visual events
• High level of expertise in both Windows and Apple operating systems, platform software and associated hardware
• Understanding of networking principles and printing environments.
• Understanding of ITIL principles
• Experience in creation of support documentation, guides and manuals
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Excellent teamwork skills and the ability to work unsupervised
• Organized and deadline driven with the ability to track multiple tasks simultaneously

 I partner with store teams to execute the Brand VM framework, whilst protecting best sellers and customer experience.

 I train retail teams to execute the VMD and inspect execution.

 I identify key looks on the street, adapting in store execution to deliver newness and reflect the local customer.

 I live in stores, provide feedback and implement action plans to deliver VM directives and drive sales.

 I assess store needs and use my judgement to make locally-relevant decisions that maximise sales.

 I manage and execute VM event set-ups in store.

 I deliver the monthly visual set in line with the brand plan and milestone calendar, staying disciplined to the VM directive.

 I train and coach others to deliver store presentation within the VM framework.

 I inspect execution of trade actions.

Job Description:

With supervision from the managers and partners, your primary focus is to ensure that corporate secretarial duties are executed based on the relevant professional requirements and on a timely basis, such as:

• Assist to maintain and prepare documentation for our clients for compliance with the Singapore Companies Act. The preparation of documentation includes those documents required for the annual and extraordinary general meetings of our clients, the board resolutions, strike off process, etc
• Assist in the lodgment of returns to Accounting and Corporate Regulatory Authority (ACRA)
• Ensure statutory and compliance issues are met
• Assist in other corporate secretarial tasks required under the applicable laws and regulations

Beyond the traditional tasks performed by similar roles in other organisations, you will have the opportunity to explore the use of robotic process automation (RPA) technology to perform some of the administrative tasks.

You will also get to contribute as a team member, assuming shared responsibilities, providing support and managing effective communication with fellow colleagues on a regular basis.

Finally, you are responsible for developing and maintaining professional relationships with clients.

Job Requirements:

• Diploma in Accountancy or a professional qualification under the Singapore Association of the Institute of Chartered Secretaries and Administrators (SAICSA) schemes
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Minimum 2 years of experience required
• Proficient in RPA software would be a plus

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.