• Define the service offerings/shipping options portfolio to better serve eCommerce platforms and online sellers, based on deep understanding of Express Industry market dynamics and competitive landscape in Southeast Aisa.

• Lead the process from ideation to implementation of service offering/shipping options, design the roadmaps and drive cross functional collaboration to implement new offerings with a focus on service level and cost control.

• Monitor service offering performance to ensure customer satisfaction and market competitiveness.

• Minimum of Bachelor’s degree, >3 years of relevant work experience in a well-established 3PL (Express Industry) focusing on service offerings/shipping options design and implementation; experience in consulting, well established eCommerce or Internet company is a plus.

• Good knowledge and understanding of Express industry and practices in Southeast Asia, able to efficiently navigate cross functional topics to define service offerings/shipping options through customer needs deep dive, competitor benchmarking, and internal capability analysis.

• Dual language proficiency in English and Chinese (or another commonly used language in Southeast Asia) is a strong plus.

• Strong communication and organizational skills; proven experience in project management and high tolerance to ambiguity; highly energetic and independent to thrive in a fast-paced start-up environment.

Helm Specialist Recruitment aims to be the employer of choice for experienced recruitment consultants globally, and we offer a fun, flexible and giving work environment with some of the best benefits in the industry

We are looking for a Recruitment Consultants to join our team here in Singapore as part of our global expansion.

Responsibilities

• Business Development of clients in Maritime/Shipping
• Actively source and qualify candidates
• Manage the client's needs and expectations
• Maintaining strong relationships in the market
• Working to improve recruitment efficiency

To apply for this role, you must have 4-5 years experience as a 360 recruiter and be self driven and motivated - we don't run the business on KPIs and you are responsible for your own desk.

We offer

• Commission up to 70% - uncapped
• 25 days annual leave
• 4 1/2 day work week
• A supportive and flexible work environment