Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Database Practice Specialist, you will be a subject matter expert on the Google database portfolio and help develop new solution initiatives and materials to support a broad cross-functional group of internal stakeholders and partners. You will also engage with strategic customers to articulate the Google databases portfolio and help design and optimize the customers data management environment using Google Cloud databases. You will help ensure technical and commercial readiness of these solutions, including assets to enable go-to-market teams, and provide field feedback to the Product and Engineering teams to help shape product direction.Google Cloud provides customers a portfolio of fully managed open-source and commercial database services as well as innovative cloud-native databases developed by Google. In addition, the portfolio also includes popular third-party database services to meet the requirements of our customers.

Qualifications

Job responsibilities

• Be a subject matter expert for one or more of the Google Cloud Platform (GCP) database portfolio like Cloud SQL, AlloyDB, and cloud-native databases like Cloud Spanner and Cloud Bigtable.
• Identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Lead discovery workshops for customers to assess existing application environments to identify workloads and goals for moving to Google Cloud Platform (GCP) databases.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Share best practices on promoting databases among accounts/account teams and elevate strategic mind-share with those accounts.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with one or more database technologies such as Oracle, SQL Server, PostgreSQL, MySQL, Redis, MongoDB, Elasticsearch and graph databases.
• Experience with relational and NoSQL database technologies and in positioning the right database for a customer’s application use case.
• Ability to communicate in English and in one or more of the following: Mandarin or Bahasa Indonesia or Thai, fluently to support client relationship management.

Preferred qualifications

• Experience helping customers design and build applications using open source or cloud-native databases.
• Customer-facing pre-sales or professional consulting experience in the fields of data and information lifecycle management translating customer business needs into cloud centric solutions.
• Experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.
• Experience with data migration strategies and moving large-scale production systems either in on-premise or data center environments or migration to cloud scenarios.

Responsibilities:

• Develop a strategic roadmap based on user needs, market trends, and company objectives
• Define and prioritise features, integrating user needs and feedback into the product roadmap.
• Lead and mentor a cross-functional team of developers, engineers and analysts to ensure alignment on sprint goals and feature rollouts.
• Set sprint goals, detail user stories, and track project progress to ensure timely and high-quality feature delivery.
• Conduct research to understand user needs within the construction sector, translating these insights into actionable product features.
• Work closely with the team to refine and implement product features and validate them through user feedback and data analysis.
• Oversee cloud resources for scalability, security, and performance, potentially taking on architectural responsibilities to guide cloud strategy.
• Analyse product data to validate goals, measure performance, and inform product decisions.
• Set and monitor KPIs, leveraging data-driven insights to enhance user experience and drive product improvements.
• Test and approve features against user stories, coordinating product launches to ensure smooth deployment.
• Manage product lifecycle from conception through launch, ensuring it meets both business objectives and user expectations.
• Engage stakeholders to ensure cohesive product development and launch strategies and communicate project updates, progress, and key insights to maintain alignment and support.

Requirements:

• BSc/MSc in Computer Science, Engineering, or a related field with min 3 years of experience
• Solid technical understanding of software development, web technologies, and cloud services (Azure, AWS, or similar)
• Proficient in data analysis for tracking metrics, validating goals, and making data-driven product decisions, familiarity with mobile and web development, especially in Flutter and React
• Strong leadership and able to work with all levels

E-Commerce Strategy Development:

• Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
• Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
• Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
• Continuously track and analyze platform performance metrics (such as sales, OAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.

Product Listings & Merchandising:

• Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
• Implement and manage promotional campaigns, product bundling, and category merchandising.
• Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.

Digital Marketing Integration:

• Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
• Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.

Customer Service and Inventory Management

• Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
• Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
• Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.

Job title – Lead Specialist, Health Nutrition & Care

Location – APAC

Job model – Hybrid

As a Regulatory Affairs Lead Specialist, you will be responsible for APAC regulatory review, ingredient/ product registration and maintenance of compliance database for the Dietary Supplement (DS) and Market Ready Solution (MRS) divisions of Health, Nutrition & Care (HNC) Business Unit (BU). You will also advise/ provide recommendations to Marketing and Sales, Product Management, Supply Chain, and Purchasing in all regulatory-related matters. You will render regulatory-specific support to marketing and sales for customer-related activities, including customer presentations/ workshops, customer enquiries, alignment of customer quality agreements and specifications sign-off.

At dsm-firmenich, people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Conduct RA compliance reviews of dsm-firmenich’s products, proactive monitoring of changes in regulatory environment along with impact analysis and ensuring these activities are updated in the RA compliance database in a timely manner.
• Responsible to address customer enquiries according to timelines specified in the Service Level Agreement.
• Manage dossier preparation ingredient/ product approvals in collaboration with Global or Regional Regulatory Affairs, Regional Business, Project Management, R&D functions, consultants etc. based on company strategy.
• Submit dossiers to the local authorities, follow up on the approval process closely with evaluators and communicate progress in a timely manner to internal stakeholders.
• Ability to conduct regulatory risk assessments, propose mitigation plans/ recommendations and contribute to process improvement activities, as needed.
• Effectively prioritise and negotiate deliverables/ tasks in an agile and dynamic environment.

You bring

• Minimum Bachelor’s degree in Pharmacy, Nutritional Science, Food Science or related disciplines
• Minimum 8 years of experience in regulatory affairs in food, food supplement and pharmaceuticals.
• Demonstrated collaborative and influencing skills with internal colleagues, customers and relevant authorities across different functions and regions.
• Basic digital skills required (Microsoft Excel, PowerPoint, PowerBI, etc.)
• Ability to work effectively under pressure and in a matrix and dynamic organization.
• This is a 1-year contract position.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements of the maritime community. You will work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Develop the product strategy, roadmap, business operating model and pricing strategy.

2. Design, develop and manage activities from product definition & planning to product implementation and release.

3. Analyse product performance and redesign as required.

4. Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support.

5. Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements.

Requirements

1. Background in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

2. Minimum 5 years of relevant working experience in a similar role.

3. Strong vendor and stakeholder management.

4. Candidates with experience in Product Management and Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master will be an added advantage.

5. Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form.

6. Motivated by innovation to achieve business goals and customer satisfaction.

7. Excellent written, verbal communication, presentation and negotiation skills.

8. Good interpersonal skills.

Job Summary:

You shall be responsible for research and development of new products, quality control, technical approvals, control of assigned product/product line from conception, prototyping, product testing, final product launches, meeting financial and corporate growth objectives.

You shall participate proactively in overall product strategy, research and development, and driving development schedules and budgets.

You will work closely with in-house designer or external designer, including all functional groups to develop new products or rejuvenation of existing products. This includes sourcing for manufacturers, negotiating, coordinating and visiting factories for quality control and audits.

Job Responsibilities:

• Develop product designs from design staff or manufacturers concepts.

• Review existing products for attribute enhancements and rejuvenation.

• Evaluate and optimize product concepts for technical or mechanical function, manufacturability, packaging and material handling.

• Generate finalised engineering product drawings with critical dimensions, performance specifications, and quality specifications (standards and test procedures).

• Ensures that new products function properly, meet specifications, safety and regulatory standards and timing objectives.

• Generate product prototypes and perform product testing for internal evaluation and consumer feedback.

• Develop and evaluate cost analysis for new and modified product concepts from design through to production and launch to maximise product value.

• Plan and coordinate new product development as part of cross-function. development team including product management, marketing, finance and supply teams. Maintain product development schedules.

• Implement new products from prototyping, mold development, sample production, qualification, evaluation through first production run (launch).

• Set up quality control system and technical support in solving product quality problems with new and existing products.

• Assess, conduct factory visits and audit on manufacturers to ensure durability and quality of products.

• Liaise with testing bodies to ensure that product specifications are met and relevant approvals are obtained.

• Work on special projects as assigned such as evaluating competitive product, new processes, material, technologies and innovation

• Work closely with manufacturer to ensure manufacturability of product in accordance with our specification, performance, quality standards, cost, functionality, marketability and timely launch.

• Conduct market study and research for better product design that meet functionality and manufacturability issues

• Keep abreast of product standards and maintain records of standards.

• Prepare technical/product specifications for marketing purposes.

Job Requirements

• Diploma in a related field.

• Possess 3 years of related experience in research and development of new products.

• Strong creativity and technical knowledge of design, materials, and manufacturing processes (e.g., plastic, metal, textiles).

• Proven ability to develop concepts from design briefs into innovative solutions.

• Solid understanding of consumer needs, product aesthetics, and functionality.

• Excellent organizational skills to manage budgets, timelines, and multiple projects simultaneously.

• Effective communication skills to present ideas to colleagues, manufacturers, and vendors.

• Willingness to travel for factory audits, quality control, and vendor coordination.

About Luzerne

With over 75 years of brand heritage in Singapore, Luzerne designs and produces bespoke quality tableware for some of the world’s most renowned restaurants, hotels and chefs. We are the pioneer in perfecting fine china without the use of animal bone ash. Our wholly-owned, fully-automated factory in Dehua is also the first in the world to be Halal-certified.

Luzerne’s legacy began in Singapore but extends far beyond its shores even to Dehua where the charming county has been conferred several accolades such as The World Porcelain City and National Civilized City Award (NCCA). Its kilns are also ceremoniously inscribed on the UNESCO World Heritage List.

Luzerne’s global presence in over 58 countries is supported by over 800 employees in 4 global offices in China (Shanghai, Xiamen, Dehua), and our headquarters in Singapore. The Luzerne experience can be enjoyed not only in Michelin-starred establishments but also in the skies with Singapore Airlines. It is the preferred brand with renowned hospitality chains.

The brand recently inaugurated the launch of The Luzerne, Singapore, a milestone project that took more than 2 years in the making by surmounting challenges of the Covid-19 pandemic. This was preceded by the opening of The Luzerne, Dehua in 2019.

Enthralled by what we have to offer? Come, join us in creating the Everyday Best experience and be part of this Singapore heritage!

Job Overview

We’re looking for a team player who is also an independent planner to join our company. As a Product Development Associate, you’ll have room to grow and bring your creativity to life while working with a dynamic team. You’ll need strong planning abilities, clear communication skills, and an openness to evolving design ideas. This role offers excellent career growth potential, including opportunities to take on more strategic responsibilities as you gain experience. If you’re excited to share ideas, support design work, and excel in both planning and teamwork, this position is for you!

Key Responsibilities

1. Concept Planning, Market Research & Design Analysis
2. Project Management & Planning
3. Product Launch Management
4. Facilitate Team Communication: Coordinate with the factory team in China and internal sales teams, requiring strong Chinese language skills.
5. Process Improvement & Feedback Collection
6. Sales Tracking & EOL Management
7. Design & Development Support: Assist with ad hoc projects and effectively communicate with designers; familiarity with design software is a plus.

Qualifications

• Bilingual Skills: Fluent Chinese (written and spoken) and English are essential for effective communication with factories and cross-functional teams.
• Project Management: Ability to prioritize tasks and work under pressure.
• Organizational Skills: Strong attention to detail and planning capabilities.
• Adaptability: Willingness to adjust to changes and continuously improve processes and SOPs.
• Experience: Prior involvement in product development or a related field is a plus.
• Design & Project Planning Skills: Knowledge of Adobe Creative Suite or similar tools is highly beneficial.

Benefits

• AWS
• Health Insurance
• Discount on company's products

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

The Role

We are seeking an experienced board-certified Avian & Exotics Specialist with a strong background in exotic animal practice. The ideal candidate will have a relevant specialist board certification and veterinary medicine degree and be eligible to obtain a veterinary license from the Agri-Food & Veterinary Authority of Singapore (AVS). This role requires someone with demonstrated specialized knowledge in exotic animal medicine.

Key Responsibilities:

• Thorough medical examinations: Conduct thorough physical examinations to assess the overall health and identify any abnormalities in exotic patients.
• Perform and interpret diagnostic testing: Performing and interpreting diagnostic tests, such as blood tests, radiographs, and collaborating with our ultrasonographers and imaging team if advanced imaging is required.
• Plan and execute appropriate treatment: Developing treatment plans and overseeing the team to ensure treatments are carried out appropriately, for both outpatients and inpatients.
• Surgical procedures: Perform surgical procedures as indicated for exotic animals. Collaborate with our anaesthesia team to administer appropriate anaesthesia and analgesia for exotic patients.
• Preventative care: Administering vaccinations, providing nutritional and husbandry advice.
• Emergency care: Responding to exotic animal emergencies directly or via our 24/7 emergency team
• Behavioural consultations may be required: for example, feather-plucking in birds or barbering in rodents
• Administrative tasks: Maintain detailed and accurate medical records for all patients, ensuring compliance with clinic protocols and regulatory requirements. Contribute to department protocols and policies as required.
• Commitment to continuous learning: Stay updated with advancements in exotic animal medicine through ongoing education and professional development.
• We offer a competitive remuneration package of total gross $16,000 to $20,000 per month for the successful candidate.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

The Google Cloud Security team is a group of security business engineers (Customer Engineers) who are dedicated to making the world a safer place by helping organizations protect themselves from cyber threats.

Qualifications

Job responsibilities

• Work with security businesses and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve blockers.
• Work with Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments. Maintain technical knowledge.
• Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, and deliver presentations, product, solution briefings, proofs-of-concepts, and demos to customers, partners, and stakeholders.
• Prepare and deliver product messaging in an effort to highlight solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
• Travel to customer sites, conferences, and other related events.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a technical business engineering role in security or cloud native environments.
• Experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
• Experience in selling/demo/Point of View (POV), Security information and event management (SIEM), Security Orchestration Automation and Response (SOAR) and Threat Intelligence solutions.
• Ability to travel up to 50% of the time.

Preferred qualifications

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Certification in cloud or security industry.
• Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or Identity and Access Management systems).
• Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
• Ability to communicate and deliver presentations.
• Excellent problem-solving, communication, presentation, and active listening skills.

Job Description

• Support the senior leaders in succession planning, to identify, groom and position high potential/top performing talents for leadership positions, targeting to maintain a competitive talent pool for next generation of leaders globally
• Analyse talent data and metrics to keep track of the talent health within the organization
• Implement talent strategies, solutions and frameworks to support business needs and drive optimal talent outcomes across the region
• Work closely with business leaders and key stakeholders across the region to drive key talent management initiatives around talent review, performance management and leadership development to ensure a high performing culture
• Manage strategic talent programmes aimed at driving business value across the region
• Influence and guide stakeholders to manage complex initiatives and deliver best-in-class programs
• Conduct research and analyse data to generate insights, evaluate initiatives and develop solutions to support organisation-wide talent initiatives
• Coordinate best practices and deliver effective talent programmes across multiple countries

Requirements

• Bachelor’s degree or above
• At least 4 years of relevant HR or management consulting experiences in people management and strategy
• At least 2 years of experiences in Key/Critical Talent Strategies (Key Talent Engagement and Development)
• Experience in leading organization-wide talent management/transformation strategy, planning and executions at regional/global level is required
• Analytical with strong project management and execution skills. Good communication and stakeholder management skills
• Detail-oriented, well-organized and able to manage multiple tasks efficiently
• Willingness to roll up sleeves to get the job done
• Enthusiastic team player with a positive work attitude, able to work in a dynamic environment
• Fast learner with excellent planning, time management and organizational skills to meet strict deadlines
• High level of integrity and discretion in handling confidential information and working with stakeholders
• Proficient in Google and Microsoft Office products such as MS Excel and Powerpoint

Software Engineer (SAP Specialist)

Responsibilities:

• Provide SAP Techno-functional Support in FI/CO or SD/MM/PM modules.
• Involve in analysis, design, coding / configuration and testing of SAP System.
• Work with business users to understand their business requirements
• Develop interfaces between SAP with external systems.
• Analyse the software issues, diagnoses the technical faults and suggest the precaution measures along with accurate troubleshooting methodologies
• Ensure safety practices and housekeeping is to be maintained to the highest standard

Requirements:

• Possess a Diploma/Degree in Computer Science / Information Technology or equivalent
• Knowledgeable in SAP and programming languages such as ABAP.
• Good interpersonal, analytical and problem-solving skills
• Minimum 2-3 years of relevant working experience is required

About the Team:

The mission of the Marketplace Intelligence and Data team is to build large-scale data and intelligent products to facilitate the growth of Shopee's e-commerce business. This team is responsible for building Shopee's e-commerce data warehouse, development of merchant and operational data products, end-to-end traffic data products, product algorithms (including product listing, control, information optimization, SPU, etc), promotion algorithms (including product recruitment, product selection, and recommendation algorithms), review algorithms, user profiles, as well as fundamental artificial intelligence capabilities such as machine translation, speech algorithms, image algorithms, and KYC verification.

Job Description:

We are looking for a dynamic and experienced Technical Product Management Lead to oversee the development and management of data products and systems that empower Shopee’s marketplace. As a lead in this critical team, you will drive technical project delivery from request planning, competitor analysis, development, testing, UAT, and launch. You will also guide cross-functional teams, and ensure alignment between business goals and technical solutions. The ideal candidate has strong leadership experience and deep domain knowledge in e-commerce, data intelligence, and large-scale product development.

Key Responsibilities:

• Lead a team of Product Managers to define, prioritize, and execute the product roadmap for Shopee's Marketplace Intelligence and Data initiatives.
• Drive end-to-end product development of technical projects, from ideation, data analysis, testing, launch, and iterations.
• Utilize your domain knowledge in e-commerce and data to identify opportunities, solve complex challenges, and shape the future of marketplace intelligence.
• Conduct comparative analysis and market research to identify opportunities, gaps, and areas of improvement for current solutions.
• Manage stakeholders’ expectations and project timelines, maintain good relationships with stakeholders, and deliver projects in alignment with business objectives.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 4+ years of experience in product management, with a focus on technical and data-driven products.
• Proven leadership experience, managing teams or projects in a product management or technical capacity.
• Strong domain knowledge in e-commerce, marketplace operations, data intelligence, and experience in e-commerce, Internet or IT companies.
• Experience working with large-scale data systems, including knowledge of data pipelines, analytics, and machine learning applications.

Job Purpose:

To support the Program Manager in strengthening existing customer relationships and ensuring smooth day-to-day operations, which include New Product Introduction (NPI), Order Administration, BOM Management and Planning.

Job Description:

1. Customer Relationship Management

• Build and maintain strong relationship with customers by identifying and assessing customers’ current and future needs
• Timely fulfilment of customers’ orders or communication of schedule revision
• Liaise with internal departments to ensure orders will be fulfilled on time
• Respond to all customers’ inquiries promptly
• Prepare and provide reports and proposals to customers as required
• Support customers’ audits and visits when necessary

2. New Product Release

• Responsible for ECN (Engineering Change) and new BOM (Bill of Material) management, which includes item master creations.
• Ensure that all ECNs and BOMs are cross checked before releasing it and any ad hoc amendment to the BOM through internal ECN or waiver
• Manage FAA (First Article Approval) submission and approval.
• Define Production Routing Guide for manufacturing
• Ensure packing handling units (carton & palletization) are defined accordingly
• Maintain customer part numbers in ERP system
• Manage EOL (End of Life) of products.
• Handles new customer requirement that involves ERP system update and UAT
• Work together with manufacturing engineer & production to define the relevant process or packing instruction
• Maintain the relevant documents pertaining to BOM management, which includes work instruction, sticker placement
• Interface customer with respect to NPR, ECN, and FCS launch management
• Prepare samples for customer review/approval
• Prepare and participate in customer audit on new SKUs or artwork
• Create BOM structure for all new product release from sketch and maintain item, BOM, ECN and void in customer's SAP as per customer requirements

3. Report and Masterlist Tracking

• Ensure FAA Tracking List and BOM masterlist are well maintained
• Prepare launch tracking report
• Prepare QBR data on relevant sections
• Prepare weekly/ monthly reports as requested by customers and management

4. Order Processing

• Acknowledge and process sales orders, coordinate with various departments and related parties to fulfil order
• Prepares samples, price estimates and quotations within customer’s expectations and timeframe
• Creates work orders for production and replacement work orders if necessary
• Ensure prompt billing of invoices and assist in overdue payment collection
• Manage customer’s product content effectively

5. Material Planning

• Plan and make purchase requisition for necessary materials to ensure materials availability in meeting production needs while minimizing inventory holding/costs
• Manages inventory level for raw materials, work-in-progress and finished goods
• Analyse order trends and prepare forecast schedule to material planner

6. Productivity and Innovation

• Identify potential improvement initiatives
• Implement feasible improvement initiatives to enhance effectiveness, efficiency and/or economy

Job Requirements:

• Diploma/Degree in Business Administration, Supply Chain Management or other relevant fields
• 1 – 2 years of experience in operations/supply chain environment (Program Administrator)
• 3 – 5 years of experience in operations/supply chain environment (Senior Program Administrator)
• Strong interpersonal skills with good presentation and communication abilities
• Independent and proactive, with strong customer service orientation.
• Experience in printing and packaging industry will be an added advantage
• Knowledge in MRP and SAP systems will be added advantage

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

Form part of the Product Office with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users
• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies
• Propose feasible ideas and solutions, or engage subject matter expert to provide aid and improve the quality of the product
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT
• Review and ensure that all documentations are complete and of quality
• Maintain and continuously refine Product Backlog

You will be a Great Fit if You Have:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline
• Minimal 3 years business analyst experience in software development projects
• Minimal 2 years experience working in an Agile environment and Cloud platform
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
• Possess business case and user-stories development skills
• Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
• Experience with Confluence and JIRA will be an added advantage
• Experience with BPM modelling techniques and methods will be an added advantage

Good to Have:

- Great Attitude to bring the best out of our team
- Team Player; we work together as a team
- Autonomous
- Take ownership
- Eagerness to learn and
- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15430986/f7e66340-f414-1edf-b1cb-68ade8e4f385

What will you do?

• Oversee the product “Identity”. Some examples of the data you’ll manage would be: medium description, product weight, instruction sheets and products images (both 2D and 3Ds).
• Work closely with both the technical team in charge of product development and the Schneider web team. Some of these assets are delegated to subcontractors hence you’ll have to supervise their efficiency to avoid budget wasting and make sure that deliverables are published on time.
• Be a key actor in the creation of a safe and high-quality product by leading the quality process preventing customers to make mistakes when using our products.
• Drive the creation of exciting commercial assets enabling our sales colleagues to successfully convert new customers: customer presentations, leaflets, training content, video
• Work with Schneider advertisement expert teams, giving you a wider exposition while letting you discover even more workings of the big Schneider machine.

What qualifications will make you successful?

• Degree qualification in Engineering or its equivalent disciplines
• 5 years’ experience in electronics or electromechanics for products used in an automation system
• Basic project management
• Strong communication skills and collaboration spirit, required to influence and motivate various stakeholders: internal C&S teammates, Global Marketing, subcontractors.
• Rigor, dynamism, and proactivity will help you deliver accurate content, drive your colleague into respecting the deadlines and enable you to create to ways to improve the efficiency of the marketing team.
• Curiosity & willingness to keep learning & challenging oneself.
• Comfortable managing several topics in parallel
• Open to multi-cultural and multi-disciplinary environments.

In this Role, you’ll get to:

• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.

• Efficiently manage a large number of client inquiries professionally.

• Continually assess and suggest improvements to workflows, collaborating with Team Leaders or Managers as needed.

• Maintain strict integrity and confidentiality standards, safeguarding customer information at all times.

• Achieve personal and team targets, including Key Performance Indicators (KPIs).

• Handle office administrative tasks as needed.

What you’ll Need to Succeed:

• Bachelor’s Degree in relevant majors.

• Proficiency in written and spoken English to assist English-speaking customers and fluency in Mandarin to coordinate with stakeholders from different regions.

• Analytical thinking and high problem-solving skills.

• Ability to perform well in challenging situations and effectively manage stress.

• Personality Traits: Positive, eager, thorough, reliable, honest, and goal-driven.

• Customer Service Skills: Alert, understanding, patient, consistent, persuasive, with excellent etiquette and communication skills.

On behalf of our hiring client who is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as Product Design Engineer (Electrical).

Responsibilities:

• Provide technical support to the Project team, Installation on problem verification, report and coordinate with Group on job site issues and technical solutions related to electrical design.
• Involving in design interfacing and parts provision among Group of companies.
• Participate in the resolution of design problems related to Error/Trouble investigation, and formulate corrective & preventive measures.
• Provide engineering support to Sales Team for new products.
• Provide Maintenance Works Inquiry/Spare Parts Inquiry/Order Supports.
• Any other ad-hoc matters assigned by the Manager.

Requirement

• Degree/Diploma in Electrical Engineering with at least 2-3 years experience in electrical design work.
• Proficient in Auto CAD & 3D software is essential
• Fresh degree holders are welcome to apply

EA license : 22C0971 | EA Registration : R21101298

Location: East

What You'll Do

• Strategy and Leadership:Develop and execute a comprehensive UX strategy that aligns with the company’s vision and goals.
  Champion a user-centric approach throughout the entire product development lifecycle.
  Establish and maintain high UX standards and best practices across all projects.
  
• Team Management and Development:Build, lead, and mentor a high-performing, globally distributed UX team.
  Foster a collaborative, innovative, and inclusive team environment to encourage growth and creativity.
  
• Stakeholder Collaboration:Collaborate with business and technology stakeholders to align on business objectives and user goals.
  Serve as the primary UX representative in executive discussions, ensuring UX perspectives are integrated into decision-making processes.
  
• Research and Analysis:Lead user research initiatives to gather valuable insights that inform design decisions.
  Analyze user feedback and product usage data to iteratively improve the user experience.
  Stay informed on industry trends and emerging UX technologies to keep the team and product at the forefront of innovation.
  
• Design and Implementation:Guide the design process, from wireframes and prototypes to high-fidelity designs, ensuring all outputs are user-focused and visually consistent with brand guidelines.
  Collaborate with development teams to oversee the implementation of UX designs, ensuring technical feasibility and design quality.
  
• Performance Measurement:Define and track key UX performance metrics to assess the success and impact of UX initiatives.
  Regularly report UX performance insights and recommendations to senior management and stakeholders.
  

What We're Looking For

• Minimum of 5 to 6 years of experience in UX/UI design, with a strong portfolio showcasing strategic, user-centered design solutions.
• Proven experience leading and mentoring design teams.
• Strong ability to collaborate with cross-functional teams and communicate effectively with executive stakeholders.
• Familiarity with Web3, stablecoin and/or the broader digital asset industry
• Experience in conducting user research, data analysis, and performance measurement.
• Proficiency in design tools (e.g., Figma, Sketch) and familiarity with front-end development processes.
• Knowledge of the latest trends and best practices in UX design.

What You'll Do

• Strategy and Leadership:Develop and execute a comprehensive UX strategy that aligns with the company’s vision and goals.
  Champion a user-centric approach throughout the entire product development lifecycle.
  Establish and maintain high UX standards and best practices across all projects.
  
• Team Management and Development:Build, lead, and mentor a high-performing, globally distributed UX team.
  Foster a collaborative, innovative, and inclusive team environment to encourage growth and creativity.
  
• Stakeholder Collaboration:Collaborate with business and technology stakeholders to align on business objectives and user goals.
  Serve as the primary UX representative in executive discussions, ensuring UX perspectives are integrated into decision-making processes.
  
• Research and Analysis:Lead user research initiatives to gather valuable insights that inform design decisions.
  Analyze user feedback and product usage data to iteratively improve the user experience.
  Stay informed on industry trends and emerging UX technologies to keep the team and product at the forefront of innovation.
  
• Design and Implementation:Guide the design process, from wireframes and prototypes to high-fidelity designs, ensuring all outputs are user-focused and visually consistent with brand guidelines.
  Collaborate with development teams to oversee the implementation of UX designs, ensuring technical feasibility and design quality.
  
• Performance Measurement:Define and track key UX performance metrics to assess the success and impact of UX initiatives.
  Regularly report UX performance insights and recommendations to senior management and stakeholders.
  

What We're Looking For

• Minimum of 5 to 6 years of experience in UX/UI design, with a strong portfolio showcasing strategic, user-centered design solutions.
• Proven experience leading and mentoring design teams.
• Strong ability to collaborate with cross-functional teams and communicate effectively with executive stakeholders.
• Familiarity with Web3, stablecoin and/or the broader digital asset industry
• Experience in conducting user research, data analysis, and performance measurement.
• Proficiency in design tools (e.g., Figma, Sketch) and familiarity with front-end development processes.
• Knowledge of the latest trends and best practices in UX design.