At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Job Description:

• Drive product proposals & projects for new features/initiatives by collaborating with internal stakeholders in our regional product, business development, operations & marketing teams
• Drive feature rollout and launches - includes managing the rollout plan, stakeholders management, UATs, and product education to other business teams
• Project Management - Coordinate complex projects and timelines while aligning and managing stakeholders expectations to ensure smooth delivery
• System integration - Provide technical support to both local and international partners for them to integrate into the ShopeePay ecosystem
• Post-implementation support including live bugs resolution, product questions, tech support for relevant partners

Requirements:

• Bachelor’s degree with at least 2 years of experience working in payments, e-commerce or tech
• Strong project management skills, being able to see projects through end-to-end, multitask, navigate ambiguity and the ability to find ways to get things done
• Excellent communication skills with the ability to convey complex business/technical information to different audiences both verbally and in writing
• Strong analytical skills and comfortable with data-driven decision-making. Working knowledge of SQL is a plus
• Willingness to learn and develop a career in payments and fintech
• Experience with system integrations and working knowledge of APIs is a plus

Job Description :

1. Identify and approach potential customers.
2. Working closely with the principals and other solution providers to sell.
3. Work with our solutions team to define and effectively articulate the value proposition and diagnose the prospective client’s business needs and problems.
4. Understand and analyze clients’ business processes to advise on how they can improve business efficiency and cut costs to allow them to focus on their “ core Business”.
5. Act as the SPOC for your clients for future business and relationship management.
6. Negotiate and manage complex sales cycles and present proposals to C-level executives in corporate and global customers.
7. Customer management leadership skills.

Requirements :

1. Minimum 3 – 5 years experience in Sales for modern workplace collaboration solutions.
2. Proven ability to precisely manage and forecast a complex sale process.
3. Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
4. Solid understanding of business concepts dynamics for large national and international corporations.
5. Ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work.
6. Excellent verbal and written communication skills.
7. Proven prospecting and sales cycle management skills.
8. Understanding of the challenges of cloud usage.

Responsibilities:

• Develop and implement product management activities including planning, brand building activities and product development plans
• Work with advertising , media, creative agencies to develop impactful marketing materials and campaigns
• Work closely with Sales for below-the-line planning and execution
• Analyse of both internal and external sales and ROI
• Involve in inventory forecasting and ordering
• Responsible for monitoring and collating of competitive activites, analysis and interpretation of market information

Requirements:

• Degree in Marketing, Business or related field preferred
• Minimum 2 years of experience in product management or trade marketing in FMCG
• Entry level candidates without working experience may also apply
• Highly self-motivated, analytic and strategic personnel
• Dynamic team player with creative flair and leadership qualities
• Good initiator with strong multi-task and time management skills
• Possess effective communication and good interpersonal skills

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Follow up with business users for goods receipt
• Liaise with vendors for any discrepancies in vendor invoices
• Prepare invoices to customers as per the billing instructions provided by business users and GST requirements
• Liaise with customers for invoice issuance and disputes (if any)
• Preparing inter-company billing and withholding tax submission (if any)
• Support month-end closing activities
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous with high level of accuracy
• High learning agility and collaborative with good interpersonal communication skill

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Liaise with vendors and business users for any discrepancies in vendor invoices
• Liaise with customers for timely collection of invoices
• Process payments, receipts and month-end closing entries
• Prepare inter-company billing
• Support cash flow forecast, GL, reporting and GST submissions when necessary
• Prepare balance sheet schedules and bank reconciliation reports
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous and high level of accuracy
• High learning agility and collaborative with good interpersonal communication skills

Location: Tuas

Working Hours: Monday - Friday

Responsibilities:

• Conducting recruitment activities
• Collaborating with hiring managers to determine staffing requirements.
• Establishing selection criteria for candidates.
• Utilizing various online platforms and professional networks to source potential candidates.
• Planning and executing interview and selection processes, such as screening calls, assessments, and in-person interviews.
• Evaluating candidate information, including resumes and contact details, using Applicant Tracking System.
• Crafting job descriptions and interview questions tailored to each position's requirements.
• Taking the lead on employer branding initiatives.
• Coordinating and participating in job fairs and recruitment events.
• Projecting quarterly and annual hiring needs by department.
• Cultivating ongoing relationships with past applicants and prospective candidates.

Requirements:

• Minimum Diploma/Degree in any related field
• Minimum 3 – 4 years in TA for blue collar roles.
• Experience in F&B/manufacturing.
• Strong knowledge in employment laws

Attention to: Hailey

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We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

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Job Description:

• Responsible for supporting yield improvement, driving, and managing the continuous yield and quality improvement for various devices.
• Responsible for having close interaction with Product Test Engineering team and communicate technical product status to management.
• Responsible for following up with Foundries and test subcontractors to resolve low yield/reliability issues.
• Responsible for monitoring of parameter test and wafer sorting yield with in-depth analysis using various statistical data analysis tools and understand on semiconductor process knowledge, e.g., inline d0, ET, CPK etc.
• Develops failure analysis methodologies as required for assigned projects to enable rapid problem solving with support of internal and external parties.

Requirements:

• Degree/Master’s in Electrical Engineering, Microelectronics or related discipline.
• Strong analytical problem-solving skills.
• Capability of mass data analysis.
• Min 2 years of experience in Product Engineering.
• Salary package will be offered based on working experience.

Job Responsibilities :

Being a part of the Lifestyle Division, this is a global role that is responsible for developing and driving the go-to-market (GTM) strategy for Razer's Lifestyle Product. This role will work at the forefront of gaming and lifestyle where they converge.

• Develop the product GTM plan and strategy of our product portfolio that will drive impact and grow market share
• Lead and drive GTM activities with internal and external stakeholder teams, to create communications on our product that will resonate with and engage our target audience
• Spearhead the ideation and execution of impactful marketing events
• Drive sales initiatives with the regional teams that generate revenue streams and increase market share
• Identify and collaborate with brand partners to enhance brand reputation and expand the reach of consumer segments
• Oversee the end-to-end product lifecycle, ensuring timely launches and effective inventory management

Pre-Requisites :

• Bachelor’s degree in Marketing or Business with minimally 5 years’ of experience in product marketing
• Experience in successfully launching and managing lifestyle or gaming-related products
• Creative, strategic, proactive, and execution-drive, with the ability to translate data and insights into strategy and action plans
• Exceptional team player with the capability to contribute to a high-performing team
• Strong stakeholder management skills and excellent presentation, written and verbal communications skills. Proficiency in conveying conceptually and tactically - including strategy, planning, data insights, and execution details
• Self-starter and ability to work independently and thrive in a dynamic, fast-paced environment
• Familiarity with the gaming and lifestyle industry trends

The Product Executive has overall responsibility to support the team in achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position where this will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Responsible for promotion and sales of the company's suite of products
• Implementation of sales enablement programs for Tech Data and partners
• Conceptualizing of marketing programs, developing of channel and demand generation to support product group objectives
• Product and Inventory Management of appointed product lines
• Work closely with different stakeholders in the company
• Liaise with and develop relationship with principals, strategic accounts
• Engagement and cultivation of strong rapport with partners and vendors
• Maintenance and development of operational level vendor relationships
• Ensuring highest and continuously improving levels of vendor and partner satisfaction
• Execution of joint initiatives with our vendor and business partners
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes
• Channel distribution development and training
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives
• Support the manager in business forecasting and business planning for product groups with vendors
• Provision of various reports for the purposes of commercial decision making

Requirements:

• Diploma/Degree in IT/Business/Marketing/Sales or equivalent
• Minimum 3 years of working experience in a similar function in the IT industry
• Customer-driven and result-oriented
• Meticulous, self-motivated and able to work under pressure
• A team player with entrepreneur mindset, excellent communication, analytical, negotiation and interpersonal skills

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Job Description

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives.
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Job Purpose:

The Product Executive has overall responsibility to support the Product Manager for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Implementation of sales enablement programs for Tech Data and partners.
• Implementation of marketing programs to support product group objectives.
• Execution of joint initiatives with our vendor and business partners.
• Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Supporting Product Manager in business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.

Knowledge, Skills and Experience:

• Minimum 1-3 years experiences within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications will be an advantages
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Influence business outcomes without having direct control

Technical Product Management

• Good knowledge in FC/AFC process. (FCCSP, FCBGA, Bridge Die Attach)
• Provides support for AFC model introduction (launching, demo, Semi shows)
• Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio.
• Conducts feasibility studies and sample build for new business opportunity.
• Engages in R&D projects to define target requirement and buy off the end-result.
• Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team, and the different regional support centers.

Pre- & After Sales Support

• Conducts evaluations, benchmarks, and demos.
• Support Sales and CPMs during Pre-Sales activities
• Establishes good customer relationship on technical level with all key accounts.
• Provides Technical Info and Updates to CPMs and Sales

Technical Support, 2nd Level support

• Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia (2nd level support)
• Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution.

Know How Transfer

• Troubleshoots and maintains demo equipment if necessary.
• Conducts training on existing and future FC platforms to FSE’s and customers.
• Supports Documentation and Manual writing activities

Education

• Diploma or degree in Mechanical-Electrical or Mechatronic Engineering.
• Bonus to have experience in automation programming and motion control.

Work experience

• Minimum 5 years of experience in a complex technical environment or 3 years in Product Support environment with customer engagement.
• Experience within semiconductor backend industry
• Bonus to have experience in handling Datacon 8800.

Expertise and methodology

• Good PC, MS-Office knowledge
• Very good command of English (spoken & written)
• Chinese language desirable

Other requirement criteria

• Very strong analytical skills
• Excellent communication skills
• High level of assertiveness
• High degree of flexibility required.
• Good behavior in customer relations
• MS-Office Intercultural understanding
• Travel readiness up to 50%

Job Responsibilities:

• Conduct various testing and analyses promptly.
• Analyze bulk product, in-process, raw material, or environmental samples following Standard Operating Procedures and Test Methods.
• Document results in compliance with current Good Manufacturing Practices (cGMP).
• Troubleshoot analytical methods and equipment issues.
• Participate in method transfers, validation, equipment qualification, and technical selection of QC equipment, standards, and reagents.
• Analyze assay trends, revise and update documents.
• Provide general lab support, including housekeeping, equipment maintenance, and inventory management.
• Undertake any other duties assigned by your Supervisor/Manager.

Requirements:

• Possess a Degree/Diploma in a relevant Chemistry or Science field, or equivalent.
• Have relevant work experience in a laboratory setting.
• Proficient in HPLC, Empower software, ELISA, PCR, CE, SDS-PAGE, IEF, icIEF, TOC, Protein concentration (A280 or SoloVPE), osmolality, potency methods, appearance, and other physiochemical methods.
• Familiar with cGMP regulations.

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

Job Description: Product Designer

We are seeking a Product Designer with a high appetite for learning and innovation. As a Product Designer, you will hone design with user-centricity (personas, etc), increase executional bandwidth (speed & quality) and uplift standards of the working team. You will combine elements of design, user experience (UX) research, and attain a deep understanding of financial technology to create innovative and user-friendly solutions. Here in YouTrip, we thrive on developing your core knowledge, skills and experience to underpin your career growth.

You will:

• Take ownership over design and improvement of features and functionalities across our B2B and B2C products.
• Bridge UX and UI through leveraging sound design principles and user research to create concepts, journey maps, and flows, coupled with a high degree of comfort in producing high fidelity prototypes and screen designs.
• Work as part of a multidisciplinary team of designers, product managers, and developers.
• Conduct research using a variety of qualitative and quantitative methods including surveys, interviews and testing.
• Effectively communicate research findings, design proposals and rationale to teammates and stakeholders
• Translate research findings into actionable, delightful solutions for complex design problems.
• Push the standards of our work and products: Be in usability, functionality, delight, or aesthetics.

You are:

• A curious thinker and maker who looks beyond the immediate task – relentlessly pushing boundaries to design best-in-class experiences.
• You take pride in your work and know what it takes to elevate products from functional to truly delightful.
• You are excited wearing multiple hats: One day you’ll map out travel behaviors – and the next you might prototype the future of B2B transactions.
• You are open to feedback and know how and when to defend your design choices.
• You know it’s worth paying extra attention to details – from interaction design to UX writing.

You have:

• 3-4 years of experience in product design, with strong hands-on expertise in UX, research and deep expertise in Design Systems (Passionate for Travel industry)
• Bachelor's or Master's degree in a related field with an outstanding online portfolio.
• Experience in 0-1 projects (concept-to-launch) for B2B and/or B2C, keen interest in behavioral psychology
• Have designed for and optimized large mobile or web apps – used and loved by their users
• Outstanding ability to empathize with users and gain actionable insight through UX research
• Eagerness to learn and constantly improve your craft, passionate to share your knowledge
• Figma Ninja and proficiency in Miro/Whimsical, Framer/Protopie, Maze/AB Tasty
• Bonus: Knack for interaction/motion design (e.g. AfterEffects/Lottie, Framer, Flutter, etc)

To apply

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Product Designer (SG)” in the subject header.

ViewQwest is one of the fastest-growing and dynamic brands in Singapore and Malaysia’s telecommunications industry. We strive to always be better by delivering consistent and outstanding service to our customers. Not only do we believe in our products and services, but we are also passionate and proud of the work that we do.

Be part of the team that brings #BetterBroadband to everyone! Be Better, Join the Fastest.

ViewQwest is currently seeking a talented Product Manager to join our team and support our growing business. The successful candidate will be responsible for the following duties:

Responsibilities

• Champions the end-to-end design and management of Products and Services, including SecureNet, Freedom DND, OV, and Fibernet, encompassing:

1. Availment, Provisioning Process, and Activation
2. Use, Modification, and Troubleshooting
3. Termination

• Determines cost viability, considering all internal and external costs, to ensure profitability and protection of product margin.
• Leads product service quality and is responsible for problem management (L2), analyzing all incident bugs, errors, etc., to develop long-term/permanent fixes for the product.
• Leads product roadmap development for new features, enhancements, and new products for the category.
• Manages vendor relationships.

Requirements

• Candidates must possess at least a Bachelor's Degree/Postgraduate Diploma/Professional Degree in Business, Computer Science, or Engineering.
• A minimum of 5 years of experience in product management, preferably within the IT/Telco industry.
• Demonstrates understanding of basic to advanced principles of P&L, Product Management, Marketing, Brand Management, and Project Management.

Skills

• Product and marketing principles.
• Leadership and management skills.
• Stakeholder management and cross-functional effectiveness.
• Problem-solving and decision-making skills.
• Financial management skills (profitability and cost management).
• Customer-centricity.

Interested candidates are invited to apply online with a comprehensive resume.

We will keep non-shortlisted resumes on file for consideration for future opportunities.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

Job Description: Senior Product Manager

As a Senior Product Manager, you will work on our core technology enabling our multi-currency payments and remittance services. You will have the opportunity to directly work on payments technology and bank integrations - expect to cover complex integrations and core logic around card payments, remittance, FX exchange, and more!

You’ll need to be technically proficient and comfortable picking up new technical knowledge quickly. We’re looking for someone who is unintimidated by complexity and willing to roll up their sleeves and dive into the details with our world-class engineers. We want someone who is agile and undaunted by challenges - you should be prepared to build things faster than any industry norm and to always be willing to try new things. At the same time, you should be able to articulate risks clearly and demonstrate great judgment in your recommendations. You should also be familiar with, and able to produce detailed technical documentation. Experience on internal process redesign is also a plus, as we grow and scale the company.

We expect our senior product managers to develop and drive relevant product metrics, as well as a keen sense of competitive insights. We also expect excellent execution and the ability for PMs to coordinate seamlessly with teams of engineers, Design colleagues (and sometimes external partners) to deliver delightful experiences in record time.

You Will:

• Be part of our mission to develop innovative and industry-leading product strategies and roadmaps that uniquely serve our customers and differentiate us from the competition.
• Focus on technical product management which involves coordination of multiple teams delivering scalable technical functionalities
• Collaborate closely with engineering, design, and other stakeholders to develop and maintain a prioritized product backlog, and execute on delivering a delightful experience to our customers.
• Collaborate across functions in the company such as marketing, operations, finance, and other stakeholders to define our go-to-market plans and scale our business processes.
• As part of our continuous effort to improve our products, you will define success metrics and constantly measure the impact of our work as we grow.

You have:

• 5-8 years of outstanding and relevant product management and technical experiences in developing technically complex products. We are industry-agnostic but knowledge of Payments is a plus, and the learning curve will be steeper for someone who does not have Payment industry experience.
• You have a track record showing your ability to work on complex technical issues and integrations
• You should be comfortable spending time in deep discussions with senior engineers (both internal and external) and should be comfortable/proficient working on new integrations with external parties
• You are comfortable articulating the technical risks of various options (including build vs. buy), and know how to articulate the nuances and trade-offs of various options clearly
• You’re the type of person who finds problems others may not have seen yet (even cross-function) and proposes pragmatic solutions, prioritizing company needs over team boundaries.
• You are interested in writing out and structuring good technical documentations and requirements
• You’re prepared to dive deep into workflows/processes to help us scale while ensuring a delightful customer experience, working across teams to try and ensure that nothing is missed and no customer is left behind.
• People naturally look to you for leadership/guidance and you’re prepared (both in experience and temperament) to make weighty judgment calls. At the same time you’re always humble and know the limits of your expertise and when to escalate decisions/seek further alignment.
• You should also be a master of stakeholder management (or be prepared to become one) - in particular, we work closely with many external partners/vendors and you should be savvy about how to manage our partners/relationships/commercials to ensure our business needs are met.
• Depending on your seniority, the role has potential to be a managerial one in the medium term as we grow and scale the Product function.

What can you expect from us:

• A free hand to innovate and continuously offer suggestions to improve our product and process
• Be the go-to person for the product area
• Access to a deep bench of technical and business experts to work together
• Working with an entrepreneurial team of people in Singapore and across Southeast Asia

To apply:

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Senior Product Manager (SG)” in the subject header.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

• To coordinate with ID for installation job that involves renovation
• To conduct site survey if site surveyor is not available.
• To handle RMA cases when necessary.
• To stand in for installation team when necessary.
• To perform servicing duty when necessary.
• To conduct check on installation team and report to management on workmanship compliance.
• troubleshooting and training
• QC of installation works
• Any other task assigned by Ops Director/Manager/Ops Executive
• To assist customer in resolving with smart home application issue

Requirements:

• Willing to work 5.5 days work week
• Able to build good rapport with customer
• Able to coordinate installation
• Willing to travel and service client on-site
• Class 3 Driving License

Benefits:

• Annual Increment
• Performance Bonus
• Health Benefits
• Birthday leave

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

Job Description: Senior Product Designer

We are seeking a Senior Product Designer with a high appetite for learning and innovation. As a Product Designer, you will uplift personas; own the mid-working priority streams (speed & quality); be a strategic product designer while working closely with the Product Design Director. You will work on the highest impact, strategic projects; help to define the product experience. Owning hands-on with the end-to-end product design process while working collaboratively with other stakeholders throughout the process.

You will:

• Envision and design our next generation of high-impact B2B and B2C products, working closely with the Director of Product Design and senior stakeholders.
• Oversee and collaborate with mid-level designers across mid-impact streams.
• Bridge UX and UI through leveraging sound design principles and user research to create concepts, journey maps, and flows, coupled with a high degree of comfort in producing high fidelity prototypes and screen designs.
• Effectively communicate research findings, design proposals and their impacts on product experience and business goals at senior management levels.
• Translate research findings into actionable, delightful solutions for complex design problems with measurable impact
• Push the standards of our work and products, be in usability, delight, aesthetics, or iteration speed.
• Improve the way we work by streamlining workflows, establishing best practices for design and research, and leveraging design systems.
• Provide guidance and mentorship for best practices (e.g. human centric design, prototyping, research, …) through hands-on coaching and training sessions.

You are:

• A curious and strategic systems thinker who looks beyond the immediate ask – relentlessly pushing boundaries to shape next generation product experiences
• Able to turn functional products into truly delightful ones – from generative research and interaction design to UX writing and behavioural psychology.
• Excited wearing multiple hats: from driving research for travel behaviour to envisioning future B2B transactions.
• Clear what a good design system looks like and able to zoom out to connect the dots across the product portfolio.
• Able to recognise a better argument/solution when you come across one during reviews.

You have:

• 6-7 years working in product/service design, with a strong foundation in UX and research
• Bachelor's or Master's degree in related fields with an exceptional online portfolio.
• Experience in 0-1 projects (concept-to-launch) for B2B and/or B2C
• Have shaped and optimized high-quality product experiences with complex features across mobile and web apps – used and loved by Millions.
• Experience with growing cross-platform Design Systems with complex components and multi-threaded user journeys.
• Demonstrated ability to lead the end-to-end design of large and complex systems of interactions.
• Excellent analytical/problem solving skills, possess great interpersonal skills
• Strong growth-mindset and passionate to mentor/share your knowledge
• Figma Ninja and proficiency in Miro/Whimsical, Framer/Protopie, Maze/AB Tasty
• Bonus: Passion for UX Writing
• Bonus: Knack for interaction/motion design (e.g. AfterEffects/Lottie, Framer, Flutter, etc)

To apply

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Senior Product Designer (SG)” in the subject header.

Job Description:

Responsibilities:

• Oversee the implementation of electrical works on-site.
• Provide hands-on guidance for electrical tasks.
• Ensure coordination and sequencing of works in accordance with the master and detailed schedule.
• Supervise site activities to ensure the quality and timely completion of works.
• Provide on-site technical support throughout various stages of the project, including project execution, attendance at site meetings, testing and commissioning, and project handover, to ensure progress according to schedule.
• Conduct site inspections and resolve issues related to the project, subcontractors' works, and overall work progress.
• Supervise and train workers.

Requirements:

• Education: Primary/Secondary School/"O" Level, Higher Secondary/Pre-U/A Level/College, or Professional Certificate/NiTEC in Engineering (Electrical/Electronic).
• 5 years of relevant experience in the related field.
• Proficiency in reading Single Line Diagrams and AutoCAD drawings.
• Position: Trade Foreman.
• Possession of Singapore driving license: Class 3.
• Only Singaporean citizens or Permanent Residents (PR) need to apply.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Practice Specialist, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Specialize in Duet AI, with a focus on integrating Duet AI capabilities within existing cloud services to help customer development teams build, deploy, and operate applications faster and more efficiently throughout the software development life cycle.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Provide expertise on Duet AI to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with cloud native architectures in a customer-facing or support role.
• Experience with coding in Java, Python or others, with a focus on automation.
• Experience modernizing legacy applications and applying cloud native development methodologies and tools, including container technology.

PREFERRED QUALIFICATIONS

• Experience with modern software development life-cycle methodologies and tools including commonly used IDEs, CI/CD, container orchestration and operations.
• Experience with developing scalable architectures using API management, microservices frameworks, and PaaS.
• Experience in Google Cloud Platform (GCP) and Vertex AI.
• Ability to create quick prototypes/demos, and articulate this to a customer audience, while integrating with existing systems.
• Ability to engage with C-level or executive business leaders and influence decisions.
• Excellent consulting skills, with the ability to deliver technical presentations while leading detailed discovery and planning sessions with defined scope and success criteria.