We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team.

Responsibilities:
As a Product Support Specialist, your duties will include:

• Handling incoming and outgoing calls with customers.
• Providing technical support via phone and email, ensuring prompt responses and resolutions.
• Delivering outstanding customer service by addressing customer needs and concerns professionally.
• Collaborating with operations for invoicing and finance downpayment transactions.
• Sharing product knowledge, brand policies, and processes to provide accurate and relevant information to customers.
• Conducting product testing and evaluation (technical and product training will be provided).
• Coordinating with third-party technicians to resolve customer technical issues.
• Performing post-repair product testing and demonstrations to ensure customers understand proper usage.
• Working closely with third-party warehouse and logistics providers to arrange deliveries.
• Managing service parts, accessories, and product inventory.
• Assisting the Product Manager with weekly inventory, sales, and service reports.

Requirements:

• A responsible individual with a positive mindset
• Eager to learn and capable of working independently with minimal supervision
• Patient and attentive to customer needs, ensuring a thorough understanding and appropriate support
• Minimum O-Level qualification with proficiency in MS Office
• Strong command of the English language

Join Our Team as a Demo & Training Product Specialist!

As a Demo & Training Product Specialist at Ross, you'll be at the forefront of delivering world-class commissioning and training for our cutting-edge products. You’ll play a pivotal role in integrating Ross solutions into broadcast systems for clients around the globe. This is a highly rewarding opportunity for someone with deep knowledge of Ross products and a passion for delivering exceptional customer experiences.

In this exciting role, you’ll manage customer expectations, oversee essential documentation, and provide hands-on training that empowers clients to fully leverage Ross technology. You’ll be a key player in shaping the customer journey, working closely with our APAC Services and Sales Teams to deliver Ross’s legendary customer service.

What You'll Be Doing:

Demonstrations

• Perform on-site, off-site, online/remote customer demonstrations and tradeshow events
• Responsible for the operational and technical integrity of both the demo and training experience and offer effective solutions for areas of improvement in-house and online
• Set up demo equipment, assist with set-up and prepare/test gear prior to demos
• Provide insights on industry trends and customer feedback to the Sales and Marketing Product Management (MPM) teams
• Maintain above average knowledge base and skill set in the functionality and demonstration of all system features for Ross Solutions
• Develop demonstration techniques, methods and materials for use by other demo staff

Training

• Conduct on-site, off-site and online/remote customer training
• Deliver internal training for Ross staff
• Maintain training equipment and assist with setup, preparation, and testing gear prior to training sessions
• Assist in the development of customer training methods, materials and techniques
• Provide feedback to Product Managers regarding product operation, features, and roadmap
• Participate in the review process for upcoming software feature lists
• Champion customer needs, notably operational features, roll-out, training methods and future feature requirements

What We’re Looking For:

• Educational Background: A diploma or degree, with at least 3 years of hands-on training experience.
• Communication & Presentation Skills: Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and confidently to a variety of audiences.
• Industry Knowledge: Strong understanding of graphic design, production, and customer needs, and applications.
• Experience in Live Production: Proven experience working with production workflows for live events. · Knowledge of use of Ross Video products and workflows is a plus.
• Technical Expertise: Knowledge of Virtual Solutions and Broadcast Camera Motion Control Systems is a valuable asset.
• Eagerness to Learn: A willingness to learn how to demonstrate and train others on Ross products and solutions, with a strong interest in technology.
• Organized & Detail-Oriented: Highly organized with a sharp attention to detail, ensuring smooth execution of demos and training sessions.
• Problem-Solving Skills: Strong analytical and troubleshooting abilities, with the capacity to resolve issues efficiently under pressure.
• Adaptability: Ability to thrive in fast-paced environments and adjust to changing demands and priorities.
• Ready to Travel for Work: A valid passport and the willingness to travel internationally to customer sites, major tradeshows, and events as needed, with up to 50% travel required.

If you're ready to make an impact, drive innovation, and work with a talented, global team, this is the perfect role for you!

Apply now: Click the URL below to take the next step in your career. https://us242.dayforcehcm.com/CandidatePortal/en-US/rossvideo/Posting/View/7430?source=LinkedIn

The Product Solutions Executive is responsible for account management and account set up of all clients ensuring that the onboarding process and implementation is successful and ready.

Responsibilities:

· Preparing and documenting SOP for Team supporting the business vertical.

· Understanding Market practices and sharing insights to the client, acting like a advisor or consultant.

· Drawing out step by step plans for SOP implementation.

· Streamlining existing practices and procedures for onboarding

· Documenting processes to ensure the same standard is easily implemented.

· Team Management: Strong communication skills and the ability to collaborate effectively with cross-functional teams to deliver the final objective.

· Client Management: Ability to structure and record each client account handling, and develop simple onboarding and cross selling for all new and existing clients. Ability to streamline processes for all account use cases.

· System Features and Use cases: Understanding System features and how clients can effectively use the system for their benefits.

Requirements:

· Displays strong skillset in organizing information

· Diploma / Degree holders.

· 1 year Experience in the Attractions and Tourism industry preferred.

· Tech Savvy and with basic excel knowledge.

· Good command in English.

· Ability to understand business end objectives.

· Ability to work independently, manage time efficiently, and meet deadlines.

Duties and Responsibilities:

• Major contributor to the mechanical and automation development of machines, equipment, and automation systems.
• Oversee mechanical and process teams in managing the development, budget, deployment, and execution.
• Lead, manage, and distribute attainable goals to the subordinates.
• Establish and implement engineering best practises, processes, and procedures to facilitate and improve team operational performance.
• Understand and specify the design requirements and distribute them to the team.
• Understand the development and validation needed to deliver successful systems, products, and projects that meet or exceed the customer’s specifications.
• Providing technical support to team project leads and integrating activities with other departments to ensure project efforts are supported and implemented successfully
• Provide technical support and advice to all stakeholders and other company personnel.

Job Qualifications:

• Master's degree or degree in mechanical engineering or equivalent.
• More than 5 years of relevant experience in product development (test automation or machine automation).
• More than 3 years of relevant experience in team or department management.
• Proficient in DFM for product (automation) manufacturing, assembly, and test processes.
• Proficient in designing tools such as CAD and FMEA.
• Able to mentor juniors and collaborate with all stakeholders.
• Able to effectively interact with a variety of personnel at all organisational levels and customers.
• A team player who is responsible and committed to achieving company and department goals.
• Good leadership with excellent interpersonal and communication skills.
• Ability and willingness to travel if needed.

Secretlab is an international gaming chair brand seating over three million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

You will be a valued member in our award-winning Product team, responsible for creating products for consumers across over 60 countries. In this unique position, you will play a crucial role in ensuring that our products meet all relevant regulatory and safety standards. You will work closely with cross-functional teams to ensure our products are safe, reliable, and compliant with industry regulations.

Our Product team is involved with all Secretlab’s industry-leading designs, including collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.

Responsibilities

• Research and analysis of regional and international compliance requirements, including sustainability regulations and standards, to ensure comprehensive product compliance.
• Ensure compliance with all sustainability law requirements, including timely and accurate data reporting and adherence to regulatory frameworks
• Oversee the implementation of compliance strategies, integrating sustainability considerations into product development processes to meet environmental and social standards.
• Collaborate with product development, engineering, and quality assurance teams to integrate compliance requirements and sustainability practices throughout the product life cycle.
• Establish and maintain partnerships with suppliers and manufacturers, ensuring both processes and materials meet sustainability criteria
• Develop and maintain compliance documentation related to sustainability, including product specifications, sustainability reports, and certification records

Requirements

• Bachelor's degree in Environmental Science, Sustainability or a relevant field (e.g., biomedical sciences, engineering, product management etc.)
• A minimum of 1-2 years of experience specifically handling sustainabili requirements is preferred ● Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in cross-functional teams.
• Knowledge of sustainability standards and regulations is a plus but not mandatory.
• Fluent in English & Mandarin (for the purpose of liaising with Mandarin speaking suppliers)
• Ability to travel for business

Bonuses

• Experience working within the furniture industry
• High interest and familiarity with the esports and gaming industry

The Product Strategy Executive is responsible for documenting the team's work processes and ensure they operates effectively to grow 2 main Business Verticals in the organization:

1. GlobalTix as a Platform for System Solution

2. GlobalTix as a Platform for Product offerings in the Marketplace

Responsibilities:

• Preparing and documenting SOP for Team supporting the business vertical.
• Understanding Market practices and sharing insights to the team for better work flows
• Drawing out step by step plans for SOP implementation and transitions
• Streamlining existing practices
• Team Management: Strong communication skills and the ability to collaborate effectively with cross-functional teams to deliver the final objective.
• Client Management: Ability to structure and record each client account handling, and develop simple onboarding and cross selling for all new and existing clients. Ability to streamline processes for all account use cases.
• Content Management: Training and guiding team members to learn how to recognise/ achieve top notch industry standard product write ups to all B2C customers.
• System Features and Use cases: Understanding System features and how clients can effectively use the system for their benefits.

Requirements:

• Displays strong skillset in organizing information
• Diploma / Degree holders.
• 1 year Experience in the Attractions and Tourism industry preferred.
• Tech Savvy and with basic excel knowledge.
• Good command in English.
• Ability to understand business end objectives.
• Ability to work independently, manage time efficiently, and meet deadlines.

The Lead System Engineer is responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.

Job Responsibilities:

Technical System Design and Delivery

• Analyse complex technical requirements from customers, propose both on-premise and cloud-based video/AI related solutions and system architecture to meet requirements
• Evaluate products/solution from various vendors and capable to narrow down the choice of vendor’s product based on solution quality, product performance and cost effectiveness
• Actively engaged in system design review with customers and capable to contribute as an in-depth technical domain expert
• Able to work independently and act as “technical advisor” to project team and customers to resolve technical related issues
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required
• Support Request for Quotation (RFQ), able to negotiate with vendors and make products/solution recommendations to bid proposal team for inclusion in proposal
• Provide support in projects implementation upon award, including driving system level and detailed design, System Design documentation, Acceptance Test Plans, and seek approvals from customers and regulatory authorities where applicable, and manage 3rd party vendors on system delivery and technical performance.
• Configure, implement, optimize and test video/AI-related software and hardware but not limited to, IP cameras, video encoders, Video Management Systems, Video Analytics, storage, Virtualization, as well as benchmarking various video analytics solutions for technical comparative assessment etc
• Conduct and develop materials for use in customer training and train others in project teams or life-cycle support services team
• Conduct project post mortem, identify successful elements and propose recommendations on areas for improvement
• Follow up on implemented solutions and identifies new opportunities that complement the work that was completed

Qualifications and Experience:

• Degree: Engineering, Information Technology, Computer Science or equivalent.
• Certification: Technical certs as Public Cloud Architect, IT Infra Architect, Video/AI Solution Architect
• Minimum 10 years’ experience in design and implementation of IT / System Engineering projects, preferably related to enterprise grade Video Management, Video Analytics System and AI Solution both on premise and cloud.
• Hands-on professional with strong technical, analytical, and organizational skills associated with the design and implementation of system for Singapore government and local enterprises.
• In-depth knowledge with GCC cloud, public cloud (AWS, Google, Azure) and private cloud design for system implementation.
• Familiar with on-premise IT infrastructure solution in IT network, servers and storage
• Familiar with hyper-converged and virtualization solution (VMware, Hyper-V, Nutanix)
• Familiar with multi-tier system architecture and cyber security common services requirements for Singapore government projects
• Strong leadership coupled with excellent client, vendor and team management skills as well as good interpersonal and negotiation skills
• Excellent written and verbal communications skills with demonstrated ability to clearly articulate complex technical solution to customers and consultants

The Lead System Engineer is responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.

Job Responsibilities:

Technical System Design and Delivery

• Analyse complex technical requirements from customers, propose both on-premise and cloud-based video/AI related solutions and system architecture to meet requirements
• Evaluate products/solution from various vendors and capable to narrow down the choice of vendor’s product based on solution quality, product performance and cost effectiveness
• Actively engaged in system design review with customers and capable to contribute as an in-depth technical domain expert
• Able to work independently and act as “technical advisor” to project team and customers to resolve technical related issues
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required
• Support Request for Quotation (RFQ), able to negotiate with vendors and make products/solution recommendations to bid proposal team for inclusion in proposal
• Provide support in projects implementation upon award, including driving system level and detailed design, System Design documentation, Acceptance Test Plans, and seek approvals from customers and regulatory authorities where applicable, and manage 3rd party vendors on system delivery and technical performance.
• Configure, implement, optimize and test video/AI-related software and hardware but not limited to, IP cameras, video encoders, Video Management Systems, Video Analytics, storage, Virtualization, as well as benchmarking various video analytics solutions for technical comparative assessment etc
• Conduct and develop materials for use in customer training and train others in project teams or life-cycle support services team
• Conduct project post mortem, identify successful elements and propose recommendations on areas for improvement
• Follow up on implemented solutions and identifies new opportunities that complement the work that was completed

Qualifications and Experience:

• Degree: Engineering, Information Technology, Computer Science or equivalent.
• Certification: Technical certs as Public Cloud Architect, IT Infra Architect, Video/AI Solution Architect
• Minimum 10 years’ experience in design and implementation of IT / System Engineering projects, preferably related to enterprise grade Video Management, Video Analytics System and AI Solution both on premise and cloud.
• Hands-on professional with strong technical, analytical, and organizational skills associated with the design and implementation of system for Singapore government and local enterprises.
• In-depth knowledge with GCC cloud, public cloud (AWS, Google, Azure) and private cloud design for system implementation.
• Familiar with on-premise IT infrastructure solution in IT network, servers and storage
• Familiar with hyper-converged and virtualization solution (VMware, Hyper-V, Nutanix)
• Familiar with multi-tier system architecture and cyber security common services requirements for Singapore government projects
• Strong leadership coupled with excellent client, vendor and team management skills as well as good interpersonal and negotiation skills
• Excellent written and verbal communications skills with demonstrated ability to clearly articulate complex technical solution to customers and consultants

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Apple is looking for an experienced Product Manager to join the Apple Store Online Product Team in Singapore. This team drives the roadmap and delivery of technical capabilities in APAC, with a vision for the future of online shopping. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers.

Description

We are a high performing team supporting Apple’s strategic initiatives and representing the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.

Responsibilities:

• Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences
• Establish and manage the technical product roadmap, working to ensure alignment across the business needs and technical feasibility
• Drive product discovery, requirements, and delivery of new capabilities
• Communicate ideas, plans, and program status to partners and leadership

Minimum Qualifications

• BA/BS in Computer Science or a technical degree, or 4+ years of relevant professional experience
• 7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
• Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms
• Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences

Preferred Qualifications

• Track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies
• Experience using data and insights to design customer-facing programs and capabilities globally
• Experience with business analysis, process improvement, and multiple project management methodologies
• Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce
• Proficient in both written and spoken English and Chinese or Japanese as this role requires constant communications with both internal and external stakeholders within the region.
• Experienced in commercial programs execution like Payments and Financing, Trade-in and Upgrade programs.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are seeking a highly skilled Backend Developer with strong expertise in Java, Golang, Microservices architecture, and message-driven systemslike RabbitMQ. The role requires experience in containerization, Kubernetes, CI/CD pipelines using GitLab, and basic knowledge of AI and video analytics technologies. Additionally, the candidate should be familiar with Linux OS, Python, and Bash scripting. Basic frontend knowledge is a plus for collaboration across teams

Key Responsibilities:

• Backend Development: Design, develop, and maintain scalable backend systems using Java and Golang.
• Microservices Architecture: Develop and manage microservices to ensure high availability and scalability.
• Containerization & Kubernetes: Build and deploy containerized applications using Docker and manage orchestration with Kubernetes (K8s).
• CI/CD Pipeline Management: Configure, manage, and troubleshoot GitLab CI/CD pipelines for continuous integration and delivery.
• Databases: Familiarity with databases such as PostgreSQL, MongoDB, or Redis.
• Big Data: Familiarity with big data technology such as ElasticSearch.
• Python & Bash Scripting: Write and maintain Python and Bash scripts for automation, deployments, and troubleshooting.
• Troubleshooting & Monitoring: Proactively monitor systems, perform root cause analysis, and ensure the reliability of the platform.
• Collaboration: Work closely with frontend and AI teams to integrate APIs and ensure smooth data flow across the system.

Required Skills & Experience:

• Strong proficiency in Java and Golang for backend development.
• Experience in microservices architecture and distributed systems.
• Hands-on experience with containerization technologies such as Docker and orchestration using Kubernetes.
• Proficiency in managing CI/CD pipelines using GitLab.
• Experience with message brokers such as RabbitMQ, Kafka, ActiveMQ.
• Familiarity with databases such as PostgreSQL, MongoDB, or Redis.
• Experience with big data technology such as ElasticSearch.
• Experience with data processing technology such as Apache Flink.
• Utilize basic knowledge of Linux Based OS to manage servers, deployment environments, and perform necessary scripting.
• Python and Bash scripting skills for automation and server management.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• Strong skills in troubleshooting and root cause analysis within distributed systems.
• Experience in API development (REST, gRPC).

Nice-to-Have

• Knowledge of frontend technologies like React, Angular, or Vue.js.
• Basic knowledge of AI concepts and video analytics technologies like OpenCV or FFmpeg.
• Experience in event-driven architecture and message-driven design.
• Advanced knowledge of DevOps practices.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work effectively in a fast-paced, cross-functional team environment.
• Detail-oriented with a commitment to delivering high-quality code.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

MISSION

The Digital Content Specialist at the International French School in Singapore is responsible for managing and creating engaging content for the school's social media platforms and website. This role involves collaborating closely with students, parents, and teachers to build strong relationships within the school community. By doing so, the specialist ensures that content is both relevant and reflective of the vibrant school life, enhancing the school's online presence and fostering community engagement.

RESPONSIBILITIES

Core Responsibilities for the Digital Content Specialist

• Develop and Manage Digital Content
• Create, write, and publish content (texts, images, photos, videos, sounds) for the school's website and social media platforms.
• Ensure content is engaging, informative, and reflects the school's values.
• Coordinate with teachers, staff, directors, and the Admissions team to ensure message consistency.

Managing the School’s Website and Intranet:

• Establishing and implementing an editorial calendar for updating the Website
• Ensuring the update of the Website and intranet by coordinating the group of stakeholders (contributors and validators)
• Creating, writing and publishing content online (texts, images, photos, videos, sounds).
• Providing technical and operational support to implement the improvements desired by the various stakeholders (blogs, reservation system, online application system, etc.).
• Improving and optimizing the Website and intranet
• Guaranteeing the conformity and editorial quality of the content with the Lycée's graphic charter, internal and Singaporean regulations (CPE, PPDA)
• Supporting the IFS teams on the tools, uses and good practices of communication on the Internet
• Following the website's reputation and commitment indicators
• Ensuring the referencing and visibility of the website in search engines

Animating social media:

• Establishing and implementing an editorial calendar on social networks
• Setting and implementing social media and communication campaigns to align with marketing strategies
• Providing engaging text, image and video content for social media accounts
• Coordinate with teachers and staff, directors and Admissions teams to ensure message consistency and cover all aspects of the school’s life and full cycle of the student/family journey.
• Responding to comments and customer queries in a timely manner
• Cultivating the school’s presence online
• Ensuring their compliance with the various regulations and the graphic charter, and their editorial quality
• Developing and building loyalty among Internet user communities by facilitating online exchanges
• Monitoring and reporting on feedback and online reviews
• Organising and participating in events to build community and boost brand awareness
• Identifying and proposing new online communication channels for the School
• Monitoring the visibility and engagement indicators of each social network
• Contributing to the press review by monitoring the school’s presence and its competition on the Web

Other

• Managing the content of the multimedia screens on the school premises in coordination with the Maintenance team
• Assisting the communication & marketing manager when required

Skills, Experience, and Qualifications for a Digital Content Specialist

• Experiance: 2-3 years of professional experience in digital content creation, social media management, or a related role.
• Content Creation: Proficiency in creating engaging and high-quality content, including text, images, photos, videos, and sounds.
• Technical Proficiency: Experience with website management systems (CMS), social media platforms, SEO, and analytics tools.
• Communication Skills: Excellent written and verbal communication skills, with the ability to craft clear and compelling messages.
• Project Management: Strong organizational skills with the ability to manage multiple projects and meet deadlines effectively.
• Graphic Design: Basic design skills using tools like Adobe Creative Suite (Photoshop, Illustrator) or equivalent.
• Social Media Expertise: In-depth knowledge of various social media platforms, trends, and best practices.
• Community Engagement: Ability to build and maintain relationships within the school community and engage online.
• Analytical Skills: Practical experience in SEO practices and analyzing digital performance metrics.
• Educational Background: A bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or a related field, with relevant certifications as a plus. Proficiency in English and French is highly desirable.

WORK RELATIONSHIP

• Marketing, Communications, Events, Admissions, Corporate Relations, Department
• Teachers and Pedagogical Leadership Team
• Parents and Partners Relationship Department
• Students

We are seeking a dedicated and organized individual to join our team as an Operations Specialist. In this role, you will take charge of orchestrating exhibitions and events from ideation to execution. As the master coordinator, you will streamline operational processes, ensure efficiency, oversee all aspects of event operations, and play a crucial role in the execution of various events.

Responsibilities:

· Manage day-to-day operations efficiently.

· Understand project objectives, requirements, and develop comprehensive event plans.

· Coordinate with internal and external stakeholders.

· Negotiate contracts and pricing with vendors to achieve budgetary goals.

· Evaluate the success of events and submit comprehensive reports.

· Oversee the execution of all events, ensuring seamless operations and client satisfaction.

Requirements:

· Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma.

· Proficient in MS Office.

· Ability to resolve issues and problems in a timely manner.

· Detail-oriented.

· Excellent written and verbal communication skills.

· Strong organizational and project management skills.

· Team player.

· Creativity and innovation in event planning.

Your role is essential in enhancing client experiences, ensuring operational efficiency through excellent organizational and problem-solving skills. Join us in creating successful and memorable events. Apply now and become an integral part of our dynamic team!

We are looking for a Technical Support Specialist in software/application vendor business. Able to work independently in rendering remote or on-site support for our digital product. You will assist customers with technical issues, troubleshoot problems, and ensure they are getting the most out of the software/application platform to meet their business needs.

Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Troubleshooting: Help customers resolve technical issues quickly and effectively.
• Platform Knowledge: Understand our digital software application and provide tailored support based on client operations.
• Documentation: Maintain a knowledge base of common issues and solutions.
• Product Training: Guide customers in using platform features and best practices.
• Collaboration: Work with other teams to provide feedback and improve customer experience.
• Escalations: Escalate complex issues to senior teams as needed.

Requirements:

• Experience: Previous experience in technical support or IT support. Provide 1st level remote helpdesk support.
• Knowledge: Familiarity with deployment of digital inspection tools or digital operations work platform is a plus.
• Communication: Strong verbal and written communication skills.
• Problem Solving: Ability to quickly identify and resolve issues.
• Customer Focus: Positive attitude and a desire to help customers.
• Technical Skills: Basic knowledge of software troubleshooting.

At Learning Point, we are looking for enthusiastic and dedicated teachers to join our vibrant community. In this role, you will create and deliver dynamic lessons, provide personalized academic support, and inspire students to reach their full potential. You will also have the opportunity to collaborate with fellow educators to enhance our curriculum and implement effective teaching strategies.

If you are passionate about education and want to make a positive impact in students’ lives, we invite you to apply and be part of our mission to nurture curious minds and lifelong learners!

Why Join Us?

• Full-time and part-time positions are available
• Conveniently located near MRT stations
• Friendly, positive and conducive working environment
• Comprehensive training to equip all teachers with effective teaching and classroom management skills
• (For Full Time) Working Arrangement: 4 weekdays (Tuesday to Friday) + 1 weekend (Saturday)

Job Description

• Display strong classroom delivery skills according to Learning Point's suggested methodology
• Effectively utilise teaching materials to create a stimulating and engaging learning environment
• Mark and grade students’ assignments with value-added feedback
• Perform required classroom administration responsibilities
• Foster good relationships with students’ parents through regular written and/or verbal feedback (at least once a month)
• Work together with the customer service team to provide all stakeholders with a positive customer experience
• Participate in level meetings/subject-sharing sessions when required

Job Requirements

• Bachelor's degree or equivalent
• Up-to-date with latest MOE syllabus
• At least 2-3 years of teaching experience
• Have experience in teaching in group settings (4 to 12 students)
• Passion for teaching and nurturing students
• Able to commit for Academic Year 2025 (Date: Fri 27 Dec 2024 to Thu 27 Nov 2025)

To submit your application, you can also drop us an email ([email protected]) with the position that you are applying for, your resume and your availability for 2025.

We regret to inform that only shortlisted candidates will be contacted.

If you are looking for internship opportunity, apply now!

As a Product Management Intern at CDG Zig, you will support the development and execution of mobility solutions, working closely with cross-functional teams such as design, engineering, and marketing. Key responsibilities include conducting market research, gathering customer feedback, and assisting in the product roadmap planning. You will also help in analyzing data to drive product decisions, ensure timely feature releases, and support product launches. Ideal candidates are detail-oriented, with strong analytical and communication skills, and a passion for customer-centric product development.

Job Responsibilities

• Collaborate with product managers to plan and execute product features, track project timelines, and ensure timely delivery
• Perform market research, analyze user data, and gather feedback to support decision-making and product enhancements
• Help coordinate product launch activities, including testing, communication, and post-launch analysis to ensure success

Job Requirements

• Bachelor’s degree in Social Sciences, Business, Finance, or related fields
• Able to commit at least Min 4 to 5 months (FULL TIME ONLY)
• Proficient in using tools like Excel, SQL, or Google Analytics for data analysis and insight generation
• Familiarity with tools such as JIRA, Trello, or Asana for project and product tracking
• Understanding of Agile processes and basic knowledge of UX/UI design principles and tools like Figma

Tentative start date option:

1. Jan 2025 - Dec 2025
2. Jan 2025 - May/ June 2025
3. May/ June 2025 - December 2025
4. others

Location/ Address: 383 Sin Ming Dr, Singapore 575717

Working days: Monday to Friday

Working hours: 8am to 530pm

Internship Allowance: Will be disclosed to shortlisted candidate

Full time / Locally based

• Reporting to the Management team which is head-quartered in Singapore, the successful candidate will manage all aspects of selling and promoting a range of Scientific Instruments into a wide and diverse customer base, ie. R&D institutes, universities and industry.
• Proactively engaging in new business development & achieving set target
• Provide technical consultation to clients to help solve application issues
• Overseas & on the job training will be provided.

Requirements

• NITEC/Diploma/Degree in Material Science, Biomedical/Bio-Chemistry/Pharmaceutical/ Chemical Engineering with minimum 1 to 2 years working experience.
• Candidates with sales or laboratory experience is preferred.
• Able to take initiative, open to changes, decisive and driven for results and quality
• Highly motivated and driven
• Ability to work independently with good team spirit
• Strong in Project and Time Management
• Applicable to Singaporean & PR only

Key responsibilities will include but are not limited to:

• Work with production team on Creative Ideas/Proposal for social media projects and campaigns
• Liaise with clients during projects
• Manage photos/video shoots
• Coordinates in all areas of Pre-production, Production, Post-production till completion of content creation.
• Coordinate and assist in execution and management of social media campaigns
• Prepare production schedules and media buying planning
• Have a good understanding of Social media analytics
• Able to work independently as well as in a team

Requirements:

• 1 year of experience in social media content generating and marketing.
• Possess basic knowledge in Adobe Creative Suite - Lightroom, Illustrator, Photoshop, etc..etc..
• Knowledge of Canva
• Proficient in Microsoft Office (Word, Powerpoint, Excel, etc)
• Possess at least Diploma in Digital Media, Mass Communication or Social Media-related fields
• Possess good time management and organisation skills
• Ability to work in a fast-paced environment
• Knowledge of social media platforms (Instagram, Facebook, YouTube, Twitter, Wechat & Tiktok) and micro sites.
• Knowledge of Social media analytics
• 5 Days Working Week
• Able to start immediately

Summary:

• Services provided: Car Rental, limousine, personal chauffeur service
• Basic salary up to 2.8k+
• Rolling commission + incentives! (apply to find out more)
• Location: MacPherson
• 5 days work week (work life balance)
• Proper training and guidance will be provided
• Career Advancement

Key Responsibilities:

• Research and identify potential customers through various channel
• Present and demonstrate the products to potential clients
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary:

• Car Rental, limousine, personal chauffeur service
• Basic salary up to 2.8k+
• Rolling commission + incentives! (apply to find out more)
• Location: MacPherson
• 5 days work week (work life balance)
• Proper training and guidance will be provided
• Career Advancement

Key Responsibilities:

• Research and identify potential customers through various channel
• Present and demonstrate the products to potential clients
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Overview:

This role focuses on enhancing and implementing the global vulnerability management process to protect the organization and its customers from security threats. You will support vulnerability management across on-premises and cloud environments, primarily in the APAC and Greater China regions. The position involves identifying, assessing, and mitigating vulnerabilities, ensuring timely remediation, and collaborating with global teams to improve cybersecurity practices.

Key Responsibilities:

• Analyze and triage security threats to identify risks and potential impacts by conducting in-depth analysis of the identified threat, attack vector or intelligence information
• Support and enforce the global Vulnerability Management strategy.
• Act as the primary point of contact for the APAC region regarding the Vulnerability Management lifecycle (including scanning and penetration testing).
• Rate technical vulnerabilities and prioritize remediation based on business impact.
• Assist application and infrastructure teams with vulnerability remediation.
• Perform internal vulnerability scans and analyze results.
• Review vulnerabilities reported by external researchers and confirm their validity.

Qualifications:

• Degree in Computer Science, Information Technology, or related field.
• Certifications such as OSCP, OSCE, CREST is a plus.
• 5+ years of experience in technical cybersecurity, especially offensive security.
• Strong experience and understanding of Penetration Testing.
• Strong knowledge of networking, network security, and vulnerability management tools (e.g., Qualys, ServiceNow Vulnerability Response).
• Experience with vulnerability management lifecycle and scanning concepts.
• Understanding of cyber security standards, threat intelligence, and the Cyber Kill Chain.
• Hands-on experience with vulnerability scanning and remediation processes.

Summary

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Information Systems & Technology (IS&T) Customer Systems team enables meaningful connections between customers and Apple by delivering many of the applications and technologies used at Apple globally. As a Global Customer Systems Operations Specialist at Apple, you will play a critical role in ensuring the seamless operation of our customer service systems worldwide. You will be responsible for optimizing processes, implementing best practices, and driving continuous improvement to deliver exceptional service to our customers.

Description

In this role you will:

• Oversee daily customer systems operations to ensure alignment with global strategies and objectives. Analyze operational data to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.
• Collaborate with cross-functional teams, including contact center technologies, support and application development, to streamline customer systems processes.
• Cover events management as well as incident and problem management which includes prioritizing issues while negotiating and managing expectations with cross functional teams, communicating critical information and statuses to stakeholders and senior management in a timely manner.
• Develop and maintain standard operating procedures (SOPs) for customer systems activities, ensuring consistency and compliance across all regions.
• Drive initiatives aimed at improving response times, resolution rates, and overall service quality.
• Monitor and report on key performance indicators (KPIs), providing insights and recommendations to leadership.

Minimum Qualifications

• Minimum of 2 years of experience in customer service operations, preferably in a global or multinational organization.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

Preferred Qualifications

• Bachelor's degree in Computer Science, or a related field.
• Demonstrate leadership and maintain grace under pressure.
• Pro-active, with a strong sense of ownership and responsibility.

1. Overview of the Role:

Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications. The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+, as well as other similar platforms. You will be responsible for ensuring the stability, availability, and performance of these systems while managing client communication, escalations, and system configurations.

2. Responsibilities:

• Provide Production support for financial systems, including monitoring, troubleshooting, and resolving incidents related to Kondor+ and other Capital Markets applications (e.g., Summit, Murex, Calypso).
• Manage SLA and KPI metrics, ensuring service levels are met and clients are satisfied with the support provided.
• Act as a point of contact for client communication, including regular updates, incident resolution, and issue escalation.
• Perform predictive analysis and risk analysis to proactively identify potential issues and mitigate risks.
• Manage escalation processes for critical incidents and ensure prompt resolution.
• Provide consulting support to improve system performance and reliability based on production incidents and trend analysis.
• Support configuration management activities, including system configurations and setups for production environments.
• Work with monitoring solutions like ITRS Geneos to ensure system health and performance.
• Collaborate with project teams on release and the integration of new systems and upgrades.
• Perform system maintenance and updates, using tools such as XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.

3. Requirements:

• 5-7 years of experience in production support for financial systems, with a strong focus on Capital Markets applications.
• 3+ years of experience specifically with Kondor+ or other similar financial applications (e.g., Summit, Murex, Calypso).
• ITIL certification/knowledge and understanding of IT service management processes.
• Familiarity with Capital Markets products and workflows (e.g., FO/BO environments).
• Proficiency in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Experience with monitoring solutions, preferably ITRS Geneos.
• Strong skills in SLA & KPI management, client communication, and escalation management.
• Ability to perform predictive analysis and provide valuable consulting insights to improve system performance and reduce downtime.

Desired Skills:

• Knowledge of other Capital Markets applications such as Summit, Murex, Calypso.
• Experience in Risk Analysis and Project Execution in a financial context.

We are seeking a talented and motivated Product Design Engineer to join our dynamic team. As a key member of our product development group, you will play a crucial role in designing innovative products from concept to production. You will collaborate closely with cross-functional teams to ensure that our products meet high standards of quality, functionality, and manufacturability.

Responsibilities:

• Lead the design and development of new products, from initial concept through to production release.
• Create detailed 3D models, drawings, and specifications using CAD software (e.g., SolidWorks, AutoCAD).
• Conduct feasibility studies and analysis to evaluate product designs for performance, safety, and manufacturability.
• Collaborate with manufacturing and quality assurance teams to address design-related issues and optimize production processes
• Research and draft blueprints, engineering plans, and graphics.
• Develop test prototypes.
• Identify solutions to improve production efficiency.
• Use design software to develop models and drawings of new products.
• Maintain existing engineering records and designs.
• Assess all engineering prototypes to determine issues or risks.
• Estimate cost limits and budgets for new designs.
• Supervise the manufacturing process of all designs.
• Coordinate with other engineers, management, and the creative department.
• Obtain Ingress Protection certification

Requirements:

• Bachelor’s degree in Mechanical Engineering, Product Design, or related field.
• Proven experience in product design and development, preferably in Dones technology
• Proficiency in CAD software (SolidWorks preferred) and other relevant engineering tools.
• Strong understanding of manufacturing processes and materials.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Strong communication skills to effectively collaborate with internal teams and external partners
• Knowledge and experience in designing, fabricating and sending the products for IP rating certification.

Company Summary:

They are an established company to provide reliable and professional limousine services to our customers and at the same time have evolved into a car rental company as well serving MNCs and SMEs.

Basic Salary up to $3k + uncapped commission + incentives!

Work Location: MacPherson

Work Week: 5 days (8.30am - 6.00pm)

Key Responsibilities:

• Research and identify potential customers through various channel such as social media, industry events, referral and etc
• Present and demonstrate the products to potential clients to show how they meet their needs
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)
• Sales driven individual

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Digital Merchandising Specialist - APAC to help us do extraordinary things. The Digital Experience and Merchandising (DE&M) team defines, develops and delivers an exceptional shopping experience for Apple Store Online customers across all of our digital platforms. As a Merchandising Specialist, you will play a key role in developing innovative regional merchandising and story telling strategies that captivate customers and support purchase confidence. You will have the opportunity to shape how people shop, driving innovation and creating best-in-class experiences for Apple customers.

Description

The individual in this role will lead the planning and execution of APAC regional digital merchandising strategies for new product launches, programs including Apple Trade in, Apple Care, and Apple Retail Value Propositions, and Retail Learning Video content across the Apple Store Online and the Apple Store App. The individual in this role will leverage a deep understanding of business goals, commercial programs, customer journeys and friction points to continuously optimize the digital shopping experience.
 Responsibilities:

• Develop detailed merchandising strategies, briefs and plans for new product launches, programs and Retail Learning Videos in partnership with worldwide DE&M team, commercial teams, Marketing teams, Retail Contact Center and other stakeholders.
• Collaborate with worldwide and regional cross-functional teams for product launches to ensure local relevance in merchandising, including navigation, content, curation, and performance optimization.
• Collaborate with the Analytics teams to analyze data to extract actionable insights, and translate them into clear recommendations and plans.
• Work cross-functionally to understand the customer journey and implement strategies that enhance the digital shopping experience on the Apple Store Online and Apple Store App.
• Regular meetings with peers in AMR and EMEIA during overlapping business hours.

Minimum Qualifications

• 7+ years of experience in digital merchandising, digital commerce, marketing, digital customer experience, or equivalent.
 Experience working closely with creative and UX teams to create innovative customer experiences.

Preferred Qualifications

• Proven track record of enhancing digital merchandising performance and digital customer experience through data-driven insights.
• Exceptional communication, storytelling, and presentation skills.
• Deep understanding of regional retail trends, including shopping behaviors, consumer preferences and conversion optimization strategies.
• Creative problem-solving skills with the ability to identify solutions and effectively leverage resources.
Demonstrates Apple’s values of inclusion and diversity.
• BA/BS degree in relevant field or MBA desired.