Job Description

• The role is a cross between a technical product manager and a scrum master role. The weightage between product and scrum master role will vary depending on the product lifecycle.

• Own platform products end-to-end, driving product discussions (e.g. vision, goals, tenets, roadmap) across teams. Develop a product vision, growth strategy and OKRs (Objectives and Key Results).

• Define product strategy and help prioritize the roadmap for the platform services and overall platform.

• Lead and perform daily product management activities including writing product specs and requirements, as well as crafting high-level technical and user experience flows. Lead and manage assigned suite of products and initiatives.

• Partner with various business units to understand their business and user needs and align platform delivery milestones and dependencies.

• Effectively support the product design, engineering, and QA teams throughout sprint cycles by proactively removing roadblocks and prioritizing work items based on established outcomes and business objectives.

• Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives, and perform scrum master duties when required.

• Provide technical expertise and guidance by diagnosing root issues and offer guidance for solutions. Liaise with vendors for implementation of enhancements and track prompt resolution of product issues.

• Build and manage relationships with a diverse set of stakeholders, including product managers, product marketing, operations, sales, commerce, external vendors, and executives. Serve as a liaison between the development team and external stakeholders and be a scrum master for the team when required.

• Review frequent application builds to ensure on-time delivery and overall product quality. Manage the overall delivery of technology products. Anticipate any potential issues that might impact the product. Track and report product status to various steering committees.

• Working knowledge of developing QA test plans and strategies for data/analytics.

• Attention to detail paired with a passion for delivering the best user experience possible.

Requirements:

• 5+ years in digital product development for core platform and internal tooling with a proven track-record of successful launches.
• Experienced in communicating to senior-level executives (written and in-person); able to adapt communication style across audiences and stakeholder groups.
• Self-starter who is energetic & enthusiastic, confident, adaptable & customer oriented.
• Experience producing wireframes, mock-ups, prototypes, and user interaction diagrams.
• Experience with Agile methodologies such as scrum or Kanban. Advocate for Agile best practices and help scale Agile methodologies across teams.
• Ability to multitask and manage deadlines in a cross-functional team while remaining detail-oriented as well as effectively influence cross-functional teams and stakeholders without direct ownership.
• Technical competence and ability to adapt to modern technologies and lead teams through technology changes.
• Excellent communication skills and the ability to simplify complex technical topics for non tech audience as well as communicate strategy to a technical audience.
• Strong interpersonal skills and the ability to build relationships and collaborate with diverse stakeholders of developers, business, etc.
• Educational Background Required: Bachelor’s degree in computer science or related technical field.

Nice to Have

• Experience working with emerging technologies and platform integrations. Experience in Adobe Commerce is a plus.
• Knowledge of release and regression testing methodologies.
• Agile/Scrum experience and familiarity with JIRA and Confluence or similar tool sets.
• Knowledge and some working experience with Azure and AWS cloud products.
• Experience in integration architecture, java, and CI/CD.
• Experience with any of the following platforms is beneficial: E-commerce, Payments, Drop shipping, Online shopping, etc.
• Strong business acumen, analytical skills, and enthusiasm toward data-driven digital implementation.

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Mission

This person has two business to look at

1. Sleek Business Account - which is an account we give our customers when the get onboarded with us.
2. Company Secretary Services

Goal is to achieve a near 90+% of automation using AI for the company secretary services for us to bring in operational efficiency and help businesses with better operations management ant scale.

For Sleek Business Account increase our AUM and MAU by minimum of 20% in next 6 months from current levels.

Attributes

• Ability to influence stakeholders and get agreement on your thoughts and solutions
• Ability to understand users without they answering your questions
• Great people management skills
• Autonomy (proactively seeks out solutions without waiting for their manager to ask them)
• Persuasive (great listener and can move others to action)
• AI-ready and curious (ability to identify and deliver on opportunities for AI in our product suite)

Position Duties

• Should be able to get hands dirty, get deep into understanding the pain points of users without having input from them
• Thinking about simple solutions which create a bigger business impact, but at same time not loosing the long term focus.
• Has ability to present thoughts backing data
• Ability to convince stakeholders in what he/she believes
• Ability to think and execute on how AI can solve some of our business problems

• Minimum 5 years of product management experience. Working on a 0 to 1 journey will be an added advantage.
• Entrepreneur mindset to solve things and an attitude that any problem is my problem
• Experience with banking products will be an added advantage.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Specialist (CRM & Mobile)

Fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a growth marketing specialist you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 5+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing / hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience on using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region
• Provide information for internal management reporting
• Meet all contractual and reporting deadlines
• Perform additional duties as required

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 5 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Job Responsibilities:

• Engage in active communication forum for the exchange of ideas and information with the teams.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Responsible for BOM conditioning, including Make/Buy codings and commoditizing parts.
• Identify custom mechanical material requirements and coordinates with internal functions for quote proposal development, resulting in 100% ownership of the full quote process to ensure correct and on time submission.
• Identify information required to develop accurate quotes from the supply base and ensures it is availability or requests it from the Business Unit(s) responsible for the given quote.
• Attend and runs quote kick-off meetings for all assigned quote projects.
• Preparation of supplier RFQ packages and solicitation of quotes from the supply base.
• Review and analyze recommended supplier quotes to provide complete costed BOM proposals to Business Unit(s).
• Maintain relationships with supply base used for quoting activities.
• Support Commodity Management by maintaining knowledge of suppliers for custom mechanical commodities.
• Maintain record of suppliers that consistently provide quotes and related information in a timely manner, provides feedback to those suppliers.
• Review and analyzes quotes with Strategic Sourcing Manager and Material Quote Manager to ensure that proposal submission is consistent with the supply chain strategy, ability to supply and customer’s needs.
• Obtain feedback for customer proposals and identify changes in process, tools and execution to improve future submissions.
• Exercise a good working knowledge of materials, assembly and fabrication processes, and sources of supply to support a competitive supply chain strategy for each quote proposal.
• Perform other special projects for Material Quote Manager as necessary.
• Ensure all sensitive and confidential information is handled appropriately.
• Able to create and edit 3D solid model from 2D drawings.

Job Requirements:

• Minimum Diploma holder with technical background preferred.
• At least more than 5 years of experience in the EMS/Manufacturing environment.
• At least 2 years exposure with components sourcing and fabrication parts in high mix low volume environment.
• Proficient in SAP will be an added advantage.
• Good analytical skill and negotiation skills.
• Good time management skills.

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

Your Career

As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps

• Present to customers as our expert at all levels in the customer hierarchy from technician to manager

• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps

• Work closely with product and engineering to debug and correct challenges encountered during POCs

• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary

• Create new demo scenarios and use cases

• Discuss complex platform architectures to prospects

• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

Team Summary

The Product and B2B marketing team is a passionate and dedicated team with a high-performance culture to lead and execute experiential marketing to raise awareness and generate demand through the creation, curation of Product and B2B Marketing Strategies. Success is achieved through collaboration with cross functional teams across Visa to speed up product and solution adoption, migration and retention to deliver business growth.

Overview of the Product & B2B Marketing Director at Visa:

As Regional Director, you will have a dual reporting line to the Sr. Director of Asia Pacific’s Product & B2B Marketing and the Visa Commercial Solution, Vice President of Global Product & B2B Marketing. You are responsible for leading regional marketing programs for Visa’s Growth Engine.

In this role, you will be the link that connects our regional product strategy to the tactics needed to drive success in sales and marketing. You will use strategic insights and data to drive the development of positioning, value proposition and messaging that resonates with buyers and enables our sales teams to be successful. You will collaborate and partner with our global and communications teams to co-design, develop and deliver innovative programs and marketing initiatives to achieve AP’s goals and objectives.

Key Responsibilities

Be a strategic leader:

• You will lead development of regional marketing strategies, in close partnership with global, regional and country teams to engage our clients and deliver against Visa’s business and marketing goals
• Be the expert on our target audiences, and their advocate inside Visa, who they are, how they buy and their key buying criteria and then distilling the deep insights to develop value propositions and messaging
• You will help develop marketing that articulates value propositions, sets forth positioning and messaging, and activation of experiential strategies relevant to the regional priorities
• You will lead, direct and manage agencies to accomplish strategic marketing projects to support the business and drive concreate outcomes.

Drive Visa Commercial Solution ecosystem awareness and thought leadership:

• Work with Global Product & B2B Marketing to help shape industry thought leadership content and promote across B2B ecosystem audiences
• Partner with regional Communications lead to plan and execute thought leadership programs with and through Media Partners
• Accelerate bringing more products and solutions to market:
• Work in partnership with product and sales to deploy a B2B awareness and lead generation campaigns targeting Financial Institutions, FinTechs, BPSPs, Strategic Partners, Large Mid-Market Commercial Accounts, SMBs, and Government Institutions
• Work to localize, build and deploy sales enablement content to help Visa Commercial Solution product & sales team engage clients and partner
• Localize and launch Visa.com and owned channel content in support of B2B campaigns
• Build and activate experiential digital marketing strategies and plans to advance an always-on content strategy to build awareness and drive demand
• Help accelerate end user adoption and usage through:
• Work closely with country Client Marketing teams to drive client engagement in support of building cardholder activation, acquisition and usage
• Engage with strategic partners to drive regional co-marketing efforts

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.

About the job

In your role as a Sales and Supply Support Specialist, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the Store and Supply and Availability team in Service Office.

Your assignment

• Secure the highest goods availability possible supporting the commercial team’s strategy and Sales direction, considering country specific positioning campaigns, the commercial calendar and local store activities.
• Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
• Work actively with sales in range management by securing qualitative and timely administration of the range in the systems and highlight deviations of the range frame and parameters.
• Act as a gatekeeper to rationalize forecast inputs from Sales and ensuring receiving is on time for Sale’s activation, taking into consideration available capacity.
• Contribute to the successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Produce timely and periodic follow ups to commercial and management team regarding operational process in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.

Your profile

• You have minimum 2 years of experience in Retail Supply Chain and operational excellence to support in retail and/or logistics processes, tools and working methods.
• You are analytical, able to make objective decisions based on monitoring and reviewing of the in-store Logistics system and other available information.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You have MS Office proficiency knowledge and knowledge in MVBC (Master version Business Central) system is preferred.
• You can commit to work on public holidays and weekends.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be responsible for supporting our Product Development team with the development of our samples from sampling up to pre-production stages across all our Business Lines. You will play a pivotal role in all aspects of the development process from design concepts to prototypes and final product assortment, and work cross functionally with the Fashion & Print Design, Technical, Production & Commercial teams within Love, Bonito. You will play a key role in shaping Love, Bonito throughout this exhilarating expansion phase.

This role will report directly into our Lead Product Developer.

 You should have / be

• A Love, Bonito Culture Fit
• A knack for problem solving with an ability to think ‘out of the box’; highly adaptable and flexible and ability to adjust and refine when the need arises
• A genuine curiosity to know how things work and how to make them better
• A skilled technical product developer
• Basic technical knowledge – fit, pattern, costing and with the ability to work closely with design and production counterparts
• Extremely fashion-oriented with an obsession with fashion and design
• An organised, systematic thinker
• Detailed oriented, with excellent communication and project coordination skills

Main responsibilities

Fitting Operations

• Coordinate fit sessions between Designers, Product Developers and our Fit Models
• Coordinate interns to make sure that sample packages are properly unpacked, logged in, ironed and organised before each fit session
• Support fitting operations - checking measurements and taking photos during fittings
• Organise Fit Model casting sessions
• Support Designers and Product Developers with taking down fit comments during a fit session

Sample Development

• Accurately measure and log garment measurements at each sample stage
• Flag up any initial fit issues based on measurements
• Attend fittings to familiarize yourself with fit and fabric aspects of a garment, to understand how they affect cost and timelines
• Execute and translate fit comments in a timely manner to ensure sample development stays in line with overall timelines
• Support Product Developers with their communications between Designers and Commercial Team on ongoing topics, such as fabric changes and cost issues
• Support Product Developers with day to day supplier queries
• Coordinate sample development between Design Team and Sample Room
• Track and manage sampling timelines with respective suppliers

Qualifications & Experience

• 1+ years of experience in the apparel industry
• Diploma in Fashion Apparel or relevant textile / clothing experience acquired in manufacturing
• Proficient in all technical aspects of garment-making and fitting
• Excellent organisational and follow-up skills as well as the ability to work independently
• Good command of both written & spoken English and Mandarin is necessary for this role as you will need to be able to communicate effectively to our overseas suppliers where the bulk of our production and development is conducted. This includes sourcing for materials, explaining concepts and ideas, as well as negotiating design and cost constraints to problem solve together with our Chinese manufacturers.

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement. 

Responsibilities:

• Coordinate TQM Activities:
• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects
• Support Continuous Improvement:
• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.
• Quality Assurance:
• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.
• Training and Development:
• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.
• Data Collection and Analysis:
• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.
• Communication:
• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

• Minimum of 0-2 years of experience in quality management or a related field.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

We are seeking for a Lead Product Manager who will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products.

You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

What we seek to accomplish together:

Project Delivery

• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality. Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the scope definition and change control mechanism and the integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimize rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Product Development

• Vision and Strategy: Manage the product development lifecycle using agile methodologies. Work closely with development teams to ensure timely and high-quality delivery of product features. Define and communicate the product vision and strategy. Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis: Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market. Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management: Collaborate with cross-functional teams, including engineering, design, Change Management, and Client. Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization: Gather and prioritize product and customer requirements. Translate business requirements into technical specifications for the development team.
• User Experience and Design: Ensure the product delivers an excellent user experience. Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users): Plan and coordinate product releases, working with Change Management teams to develop release strategies. Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting: Use analytics and key performance indicators (KPIs) to track product performance. Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner: Work hand in hand with the Product Owner to ensure seamless execution of the product strategy. Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks. Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts. Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities. Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules: Lead and coordinate efforts across different modules of the product. Foster collaboration and communication between teams working on various product components. Ensure integration and consistency across modules to deliver a cohesive product experience. Ensure that product features are consistent and harmonized across different modules and components. Mentor and guide team members to enhance their skills and performance.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Customer Experience Specialist (Interaction Centre)
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

Responsibility

• Stay updated on the latest vehicle trend and automotive replacement parts
• Maintain automotive parts database and application
• Develop new products according to market requirements
• Coordinate with factory for ordering and replenishment of stock
• Coordinate with freight forwarders for smooth delivery of goods

Requirements

• Graduate with Diploma – preferably with a degree related to business management/sales
• Able to working remotely (email, gmail, Microsoft Teams, OneDrive)
• Strong excel skills will be an advantage (Xlookup, Trim, Substitute, Left, Right)
• Excellent Communication skills (spoken, written) in English
• Interest in automotive industry
• 
  

The role holder actively works with the global platform leads for Cloud, Connectivity and Workplace systems including, regional Infrastructure team members. Furthermore, he/she collaborates with Service Operations, which provides Workplace & end user support, and with Digital teams to deliver improvements to the Santen Workplace environment. He/She acts in line with and is comfortable with the following tasks and activities:

• Considers and advises solutions from a global perspective, works with an international mindset and incorporates diversity in people and culture into his/her practice
• Assess the business value Cloud and IT Infrastructure and solutions delivery and explains clearly how it benefits Santen in business language
• Performs assessments, reviews and creates plans for improving Santen Cloud and Workplace system solutions
• Creates designs and architecture based on best practice and in line with Santen Enterprise Architecture processes
• Drives external partners and collaborates with Santen internal team to generate requirement specifications in the Workplace systems domain
• Manages projects, end to end, to design, resource and implement new solutions
• Developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Reports monthly to manager about KPIs, achievements, risks and challenges within area of responsibilities
• Adheres to GxP guidelines and follows Santen SDLC procedures/practices

IS Strategy and Project Portfolio

• Understand Santen’s business environment, business model and company strategy
• Is one of many drivers of the Cloud and Workplace road-map with Core Infrastructure leadership team
• Understands and builds expertize on Azure, Microsoft 365 and Amazon cloud platforms and supports IT teams to build the right solutions directly

Project Initiation and Execution

• Steers projects to implement new solutions including developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Coach project members from project kick-off to closure, so that the project meets its objectives in terms of deliverables, costs, timelines and business value
• Consider the end-to-end approach based on users expectations to provide not only a technical solution but all the change management, communication training and support services needed
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs and SLAs in place or to be developed
• Ensures smooth transition of IT projects from project phase to operational phase thus supporting regional service operation

Team and domain management

• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Apply the ITIL principles to the activity to leverage best-established practices and have a standard approach

Stakeholder Relationship and Vendor Management

• Maintain good working relationships with internal stakeholders
• Support his DIT peers / colleagues in charge of business applications to provide the right cloud solutions & advice or solutions allowing them to provide the right applications to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs and SLAs in coordination with the governance in place.
• Challenge organization and governance in place to propose and implement improvements

Our Client, a well-known telco operator is seeking a dedicated and highly motivated IT Operations Specialist to join the team.

Your responsibilities will be as follows:

• Monitor and Support: Continuously monitor the performance and availability of all IT systems, including servers, networks, and applications. Provide 1st level support and troubleshooting for any issues that arise.
• Incident Management: Respond to and resolve IT incidents promptly, following established procedures and escalation protocols. Document all incidents and resolutions in the incident management system.
• System Maintenance: Perform regular maintenance tasks, such as software updates, patch management, and system backups, to ensure the integrity and security of IT systems.
• IP Network SDWAN standard SR/CR: Perform pre-defined standard change for various SDWAN platform (Cisco Viptela, Velocloud, Rasnet, Silverpeak Fortinet etc)
• Operational Tasks: Execute daily operational tasks, such as system health checks, log reviews, and performance monitoring. Ensure all scheduled tasks are completed within defined SLAs.
• Communication: Maintain clear and effective communication with other IT teams, stakeholders, and end-users. Provide regular updates on the status of ongoing incidents and operational activities.
• Compliance and Security: Adhere to all company policies and regulatory requirements, ensuring IT operations are conducted securely and in compliance with relevant standards.

• Tertiary education (Bachelor’s degree / Polytechnic Diploma) in Computer Science, Information Technology or related field preferred.
• Minimum of 1 year working experience in IT Infrastructure Operation and/or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems (Windows, Linux), network protocols, VMware and IT infrastructure. Experience with monitoring tools and incident management systems.
• Proficiency in network SDWAN platforms. Experience with performing change request and troubleshooting.
• Strong critical thinking and problem-solving skills and a passion for information security.
• Fluent communicator in both written and spoken English; Good interpersonal skills.
• This position requires working on a rotating 24x7 shift schedule, including nights, weekends, and holidays.

• Completion bonus
• Shift allowance

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

This role as Product Executive will be accountable to develop, plan and execute marketing, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Senior Brand Manager, this role will oversee, orchestrate and execute the brand’s product planning and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation, communication, partnerships and consumer activations.
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions.
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation.
• Deepen channel customer development through New User program activations.

Product Management

• Consolidate and update regional team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for all free goods management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with VM, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (events and promotions)
• Budget Management: Responsible for full A&P management

Administrative Duties

• Includes routine administrative duties such as vendor/PO creation and others as briefed.

• Diploma or Degree holder specializing in Business / Marketing

• Preferable with minimum 2 year of product or marketing experience
• Strong ability to multi-task; strong project management skills with good time management ability.
• Proficient in MS Office, strong in excel (pivot table, vlookup)
• Good communication, presentation and interpersonal skills
• Good analytical skills with ability to grasp numbers
• Good business insights to the industry and strong business acumen.
• Proven track sales record in a target driven environment.
• Well-groomed, confident and independent individual with entrepreneur spirit
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful and creative with a positive can-do attitude

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

CONTEXT

LVMH Fragrance and Cosmetic is a renowned global leader in the cosmetic industry, setting the standard for innovation, luxury, and excellence. Our extensive portfolio of brands, including names like Christian Dior, Guerlain and Givenchy, reflects our commitment to creating exceptional beauty and fragrance products. With a rich history of crafting iconic and trendsetting products, we continue to redefine the beauty industry, captivating consumers worldwide.

The LVMH Beauty Singapore distribution center is cornerstone of LVMH Beauty division distribution network in Asia. This world class distribution center serves as regional base for the most dynamic and celebrated Beauty Maisons from the LVMH group. 

The Singapore distribution center is at the heart of the fast moving and growing Beauty sector serving the whole Asia Pacific region through multiple distribution channels such as travel retail, local subsidiaries, local and cross border direct distribution and ecommerce.

Main objective of the position

In this role, the POSM Procurement Specialist will be part of a vibrant LVMH Fragrances & Cosmetics Singapore Logistics Team who is responsible for the success of the downstream supply chain. In this role, she/he will have the opportunity to be fully immersed in the on-the-ground operations critical to order fulfilment and be given the responsibility to tackle dynamic POSM procurement issues that would elevate critical and creative thinking.

Internally, the POSM Procurement Specialist works closely with HQ Purchasing & Procurement teams based in France, Supply Planners, Customer Service, Inventory and Logistics teams based in Singapore to consolidate information, coordinate, and align actions, challenge the different parties, and raise alerts whenever necessary. She/He reports to the Product Configuration Assistant Manager.

MAIN RESPONSIBILITIES

1. Be responsible for the sourcing, procurement, integration of the new articles in our system and stock management to ensure product availability

• Set up and update master data required for production in our ERP
• Follow the process of new product launch with HQ
• Launch and track orders according to agreed lead time with our Asians suppliers.
• Manage the relationship with the suppliers and negotiate with them to get products on time (advancement or postponement)
• Act as a liaison between HQ purchasing and procurement teams and suppliers to ensure worldwide consistency of orders

1. Guarantee an optimum level of service to the markets for Merchandising references

• Communicate needs projection to suppliers on a monthly basis
• Analyze reporting alerts and launch corrective actions
• Escalate accurate and timely information to Supply Planning regarding availability or risks
• Manage changes in requirements (in collaboration with the Business Demand Manager in Singapore to get feedback on market requirements)
• Raise alert to HQ or to Supply Planning team when it is necessary and provide detailed analysis of the situation and risks (out of stock risk or overstock risk)

1. Carry out continuous improvement actions

• Follow up on all activities monitoring tools (out of stock report, OTIF suppliers, etc…) and launch corrective actions
• Analyze monthly KPI (service level, inventory level, OTIF supplier, supplier contract, SOH value vs target, etc...) to ensure cost savings

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes
• Implementing single sign on (SSO)
• Ensure appropriate security levels are maintained in the organization
  

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Job description

Month End Financial Reporting duties

• Perform and review month-end Journals and ensure accuracy and completeness of general ledger for month end and year end closing
• Perform and review monthly financial and management report with related analysis and commentaries
• Analyse financial data to identify trends, variances and area of improvement
• Update monthly Balance sheet schedules and follow up on outstanding items
• Responsible for monthly forecast for both P&L and balance sheet
• Upload Financials into HFM consolidation system and generate monthly reporting packages
• Handle intercompany confirmation and reconciliation of disputes between intercompany
• Involve in annual budgeting preparation

Year End Statutory Audit and Tax Reporting

• Ensure compliance with accounting, tax, statutory and regulatory requirement
• Preparation and submission of Quarterly GST returns for review
• Attend to GST queries from Operations
• Participate in annual corporate tax filing - Prepare tax schedules to tax agent and address tax queries
• Prepare and submit audit schedules as required by auditors
• Follow up on audit queries

Others

• Participate in system upgrade implementation
• Submit government surveys
• Assist in year-end annual stocktake
• Participate in ad-hoc projects and other initiatives, as assigned by Supervisor

Job requirements

• Degree in Accounting, Finance, Business or equivalent field
• Good team player
• Able to work independently in a fast-paced environment
• Minimium 3 years of relevant experience