Key Responsibilities:

• Develop and launch new seafood products for retail and online sales.
• Conduct market research to identify trends and customer preferences.
• Collaborate with suppliers and vendors to source quality ingredients.
• Work with the marketing team to promote new products.
• Monitor product performance and gather customer feedback for continuous improvement.

Qualifications:

• Experience in product development, preferably in the food industry.
• Strong understanding of market trends and consumer behavior.
• Creative mindset with attention to detail.
• Excellent project management and communication skills.
• Ability to work both independently and as part of a team.

Join us in shaping the future of seafood products at Greenwood Fish Market for both retail and online customers!

Job Responsibilities:

· Lead the financial product development team to deliver business requirements on time and within scope

· Define team performance assessment standards and create growth paths for team members, fostering a competitive and high-performing team environment

· Cultivate a culture of innovation, driving technical excellence within the team

· Ensure the engineer platform & pipeline & solution's high stability & high scalability & high efficiency & high security & low latency

Job requirement:

· Bachelor and above Degree in Computer Science, Mathematics, Computer Engineering or relevant disciplines;

· At least 10 years of experience in distributed system with low latency, with at least 2 years of experience in managing the engineering team with 10+ members in internet companies or comparable high-paced businesses

· Expert in distributed computation technology with high throughputs, strong consistency and lowest latency.

· Expert in microservice architecture design

· Strong coding skills in SQL/Python/Java/...

· Good communication skills, with excellent technical and business combination ability

· Good knowledge of network

· Business value oriented

Your primary role is in planning quality checks for centres. Coach, direct and guide the Principals and centres in fulfilling the various requirements based on the Singapore Preschool Accreditation Framework (SPARKS) criterions.

Your responsibilities include:

• Plan, Assess and Coach centres in fulfilling SPARK and Development Visit requirements, furnish reports and action plans for improvement.
• Identify strengths and weaknesses of centres, based on current and past SPARKS /DV performances.
• Analyse, strategize, and work with relevant parties to improve future performance across centres.
• Monitor and set progressive goals to narrow gaps and eradicate discrepancies.
• Develop action plan, training and coaching to meet SPARKS criteria.
• Provide Professional Development for Centre Leaders & Potential Leaders
• Manage Special Projects as assigned.

Education and Experience Requirements:

• Minimum Bachelor in Early Childhood Education or higher
• Minimum 5 years of ECE teaching experience
• Minimum 2 years of visionary & curriculum leadership in EC setting
• Minimum 2 years of experience in mentoring and/or coaching in EC setting
• Minimum 1 year of SPARK assessment experience for internal centres

Job Description

• Oversee current and future HR services specifically for the tech sector.
• Collaborate with recruitment agencies on strategies for hiring technical talent and managing related matters.
• Handle internal personnel documentation, including staffing, recruitment, and performance evaluations for technical roles.
• Continuously enhance and innovate the talent management system and processes.
• Support department team leaders in daily management of technical teams.

Job Requirements

• Bachelor’s degree or higher, preferably in HR or a related technical field.
• 3+ years of experience managing HR operations for large organizations or across multiple locations in the tech industry.
• Experience in the SEA tech market.
• Strong understanding of regional job markets and technical recruitment trends.
• Proficient in one or more Human Capital Management (HCM) tools.

• Responsible for product design, draft PRD requirements and interactive documents

• Manage the product life cycle and drive product development with Engineering teams

• Work closely with cross-functional teams to define, document, and communicate objectives and requirements

• React to feedback from users and business team promptly and patiently to find the best product fit and boost the business result

• Analyze product performance data, responsible product competition analysis, market research, and maintain the product's competitive advantage

Our company is an innovative, global healthcare leader that is committed to improving health and well-being around the world with a diversified portfolio of prescription medicines, vaccines and animal health products. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, diabetes and cancer - while expanding our strengths in areas like vaccines and biologics.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

We are seeking an energetic, collaborative and self-driven professional to join the Digital Supply Chain value team to play an active role in transformation journey to become the leading digital supply chain organization that leverages data, technology and processes to deliver end to end solutions enabling enterprise-wide collaboration, customer satisfaction, and seamless orchestration.

WHAT YOU WILL DO

The Value Team Architect works closely with Product Line Leads, Product Managers and all squad members to create a modular, scalable solution that addresses/incorporates future architectural changes and designs.

Responsibilities

In collaboration with the Value Team Lead, Product Line Leads, Product Managers and Lead Engineers you will work on the following:

• Understand
  supply chain domain business use cases, opportunities and challenges
  current industry technology trends and introduce best practices to Value Team
• Create
  architecture deliverables and artifacts relevant for accountable architecture domain(s)
• Drive
  the technology strategy for the Value Team that aligns with the business needs and enterprise architecture strategy
  the notion of reusable architecture assets & standards such as current-state business/technology capability maps as well as future state planning roadmaps for the Value Team.
  Tech Center strategy for Digital Supply Chain organization by boosting collaboration within Singapore and across all locations in Technology Center network
  Our workforce pipeline in Value Team by leveraging company programs to onboard, mentor and upskill the leaders of the future in Technology Centers
• Partner with
  product teams to use agile, value-centric, business outcomes-oriented, and total cost of ownership-based principles to guide decision making
  product line solution architects to develop a documented business, solution, information, and data architecture for supply chain
  architecture community and leaders across the Value and Enabling Teams in the division focusing on data and analytics, manufacturing and quality systems
  Enterprise Architecture team to drive the adoption of company architecture standards and blueprints
• Manage
  Architecture Governance within the Value Team
• Train and mentor
  technical delivery teams to understand, embrace, and successfully implement solutions following the architecture strategy

WHAT YOU MUST HAVE

Education

• B.A./B.S. or M.A./M.S. in a scientific or technical discipline (such as computer science, engineering, biology, chemistry, etc.)

Required Experience and Skills

• 10+ years of relevant work experience in the pharmaceutical/life sciences or similar industry, with demonstrated hands-on experience in solution architecture and information system designs
• 10+ years of experience in leading development squads/ teams in global environment
• Strong understanding of enterprise, solution and information architecture principles
• Domain knowledge of technology for supply chain management including data and analytics platforms, ERP solutions, supply chain planning, warehousing, distribution and logistics
• Experience in working closely with a range of business lines to identify business needs and opportunities
• Experience with Agile ways of working, leading or working as part of scrum teams
• Experience as a change agent of transformation to product model organization/ operating model
• Excellent interpersonal and communication skills, with the ability to quickly establish productive working relationships with a variety of stakeholders
• Ability to perform under broad direction taking initiative and full responsibility for meeting allocated technical and/or project/supervisory objectives

Preferred Experience and Skills

• Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation
• Knowledge of current cloud trends and offerings, and extensive hands-on experience and strong expertise in cloud engineering
• Certifications in AWS and/or modern data technologies

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Role Overview:

As a Product Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Lico Resources, the specialist executive search firm, is partnering with a leading financial institution in searching for an Information Technology Risk Management Professional. The institution is a key player in the finance sector and is dedicated to fostering a secure and technologically advanced environment for its clients. they are seeking a dynamic professional to join their existing team in Singapore.

This role involves collaborating with internal and external teams to assess risks, implement effective security measures, and ensure the overall robustness of the technology landscape.

Key Responsibilities:

• Conduct comprehensive risk assessments for the firm's IT systems, applications, and processes.
• Develop, implement, and enforce risk management policies, procedures, and controls to mitigate potential threats.
• Collaborate with cross-functional teams to identify and address emerging risks associated with technological advancements.
• Monitor and analyze security incidents, providing timely response and remediation strategies.
• Stay abreast of industry trends, emerging threats, and best practices to enhance the firm's risk management capabilities.
• Communicate effectively with stakeholders, including IT teams, senior management, and regulatory bodies.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 8 years of experience in information technology risk management.
• Strong understanding of information security frameworks, risk assessment methodologies, and regulatory requirements.
• Familiar with related regulations such as Technology Risk Management Guideline, CCoP2 Risk Management Practices, Guideline on Business Continuity Management, Guideline on Outsourcing and other relevant notices and guidelines
• Familiarity with industry frameworks and methodologies for technology risk management, such as NIST Cybersecurity Framework, ITIL, ISO 27001, and COBIT. Professional certifications such as CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or CRISC (Certified in Risk and Information Systems Control) are advantageous.
• Experience with risk assessment tools and technologies.
• Excellent communication skills, both written and verbal.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number A08915. Please note that only shortlisted candidates will be notified.

“Data provided is for recruitment purposes only.”

Job Reference No: A07415 EA Licence No.: 13C6733 EA Registration No.: R1333454

Responsibilities:

· Identify new market opportunities and generate new sales leads

· Follow up on sales funnel and ensure successful completion of projects with prompt customer service and satisfaction

· Plan and develop sales plans to achieve sales objectives & monthly sales target

· Manage entire sales cycle from pre-sales discussion with customers, prepare quotations, negotiate orders, contract review to post-sales support

· Develop and conduct presentations explaining products and provide product knowledge to new and existing clientele

· Provide technical & sales support to key clientele like Architects, Lighting Consultants, Interior Designers, Landscape Designers and M&E Consultants

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

· Prepare reports and forecasts as and when requested by the management in a timely and accurate manner

Requirements:

· Minimum Diploma in any Electrical/ Electronic/ Mechanical/ Building Engineering

· Minimum 3 years of relevant working experience in building industry preferred

· Strong passion in sales and highly driven to achieve targets

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Meticulous and ability to multi-task with good organisation skills

· Possess strong interpersonal, communication, presentation and negotiation skills

· Good problem-solving skills and ability to work as a team

· Good track record in project sales and large tender preparation

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

• Complete various technical operations of wellness therapy;(Cupping, Back Guasha, Porcelain Moi, Head Guasha, Moxi Light Therapy, Womb Care Therapy,Meridian Bojin Therpapy, Indiba Slimming Therapy)
• Responsible for introducing the functions, precautions and other information of therapy;
• Provide professional analysis, consultant and advice customer on suitable beauty product and treatment
• Observe the effects of wellness TCM therapy and the reflection of illness, and make records in time;
• Handle customer requests and enquiries
• Build and establish strong customer relationship

Requirements

• Able to speak Mandarin is preferred to liaise with Mandarin speaking associates
• Professional Certificate/NiTEC/CIBTAC/ITEC in Beauty and Skincare
• Minimum 1 years of working experience
• Immediately available is highly preferred

Work Location:

Ang Mo Kio - AMK Hub

Pasir Ris - White Sands Mall

Yishun - North Point Central

Paye Lebar - PLQ Mall

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Main responsibilities

• Application Monitoring

- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.

- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.

- Process and issue daily, weekly and monthly reporting on data quality.

- Streamline processes to minimize manual intervention.

• Incidents and Requests management (from business users and other IT teams)

- Provide level 2 application support to back office users.

- Analyse and manage incidents/requests.

- Coordinate incidents impacting several teams.

• Problem Management and continuous improvement

- Identify recurring problems and eliminate them.

- Provide requirements to build team for bug fixing and improvements.

- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.

- Put in place trainings for business users to reduce the number of daily requests from business to IT.

- Process improvements.

- Coach more junior team members as required.

Education and Qualifications Requirements :

• At least a Bachelor’s degree in any of these faculties : Computer Science, Information Technology, Programming & Systems Analysis and Relevant Degree in Science(Computer Studies).
• Minimum 5 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:

- Engines

- Events

- Filters

- Reporting Framework

- ScheduledTask

- Message / Swift messages

- Transfers

- Settlement Delivery Instructions

- Accounting

- Pricers

- Workflows

- Reconciliation process

• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Develop best practices for ensuring cloud redundancy and data backup is enabled
• Develop disaster recovery plans to outline procedures for restoring cloud systems quickly following a disruptive event.
• Design and organize regular DR tests to verify the DR plans to achieve cloud systems' defined RTO and RPO.
• Make recommendations for improvements to the DR plans as new cloud recovery technologies become available to ensure increased resilience.
• Work with application teams to identify and document resiliency risks and remediation plans.
• Advocate for the use of automation whenever possible to reduce human error.
• Participate in cloud systems risk reviews.

Experience and skills requirements

• Minimum 2-3 years working experience in architecting, designing, developing and implementing cloud solutions on Microsoft Azure, Amazon Web Service (AWS)
• Experience in identifying deficiencies in cloud recovery strategies, plans, and internal processes.
• Understanding of best cloud organizational practices, operations risk management processes, architectural requirements, and vulnerability risk.
• Experience conducting comprehensive risk assessments of information systems, applications, and processes to identify potential vulnerabilities, threats, and impacts.
• Experience monitoring and analyzing emerging cloud threats and trends to proactively identify potential risks.

Technical experience

• Hands on experience in developing DR plans for cloud-based systems Hands on experience in architecting, planning and conducting DR tests for cloud- based systems
• Hands on experience in configuring cloud components with adequate redundancy, backup, monitoring and logging to prevent outages.
• Hands on experience with providing support for cloud infrastructure audit and security compliance activities.

Certification

Certified Cloud Security Professional (CCSP), AWS Certified Solutions Architect - Professional, Microsoft Certified Azure Solutions Architect Expert or Certified Business Continuity Planner (CBCP)/comparable certificate or education.

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

Communications Specialist

12 months contract

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

About the role:

The client’s Manufacturing Communications team is looking for a Site Communications Specialist to join their Singapore site within the Manufacturing Division. Key responsibilities include supporting and advising site colleagues/leaders in their communication efforts, enhancing content management and development, utilizing various communication channels, and implementing innovative solutions to engage both “wired” and “non-wired” manufacturing employees. Additionally, the specialist will assist with issues management communications and foster employee engagement across all levels and divisions within the facility.

The Site Communications Specialist will collaborate closely with the Site Communications Lead and work with colleagues across corporate and divisional communications, as well as functional leaders at the site. This position reports directly to the Site Communications Lead of the client’s Manufacturing Division in Singapore.

Primary Responsibilities:

• Coordinates and implements communication plans, empowering leaders and stakeholders with the information and tools they need to inform and engage their teams.
• Identify opportunities to promote employee engagement and help foster a positive work culture
• Establishes and creates written, verbal, and visual content that:

o Aids employees in understanding enterprise and divisional business goals, as well as site-specific priorities.

o Delivers appropriate messages with the right cadence, channels, and formats (including presentations, talking points, stories, video scripts, and intranet content).

o Tailors content to resonate with the diverse workforce in the manufacturing division, from shop floor colleagues to leaders and champions

• Ensures all materials and content align with the company's branding guidelines and corporate messaging.
• Assist in telling stories to highlight the culture and benefits of working at the organization with prospective and current team members.
• Work with a community of content and subject matter experts across the site to share best practice and identify emerging needs so as to provide editorial stewardship for internal communications and related activities to improved engagement for site colleagues.
• Assist with the creation and presentation of PowerPoint slide decks and other presentation materials for use in meetings and forums.
• Actively seeks feedback regarding communications from stakeholders, sharing insights with communications partners in both the manufacturing division to apply best practices and refine communications tactics.
• Will perform other duties as assigned.

Requirements:

• Diploma or Bachelor’s Degree in any field
• At least 2 years of relevant experience in internal employee communications.
• A creative problem solver with excellent written and verbal communication skills, with fluency in digital communication channels.
• Possesses passion, enthusiasm, and a growth mindset to drive results.
• Demonstrated ability to manage cross-functional projects successfully.
• A hands-on individual capable of guiding projects from concept to implementation.

Reg No: R22104540

EA License no: 94C3609

Job Title: Customer Engagement Specialist

Company: Capital C Corporation

Location: Singapore

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Position Overview:

We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.

Key Responsibilities:

• Act as the primary point of contact for document collection, guiding customers through the submission process or scheduling visits to our outlet.
• Respond promptly and effectively to customers' inquiries via calls, email, and chat, resolving doubts and queries about our products and services.
• No cold calling required; all outbound calls are directed to existing customers or prospects who have expressed interest in our services.
• Identify opportunities for upselling or cross-selling as needed.
• Maintain meticulous documentation of all customer interactions to ensure accurate record-keeping and seamless service delivery.
• Adapt to a dynamic, customer-centric role to deliver exceptional service.
• Employ effective sales tactics to achieve departmental goals and targets.
• 
  

Requirements:

• Good command of spoken English required; proficiency in Mandarin, Malay, or Tamil is a plus.
• No prior experience necessary; comprehensive training provided.
• Previous experience in telemarketing, call center, or related fields is advantageous.
• Exceptional communication skills with a confident and persuasive phone manner.
• Outstanding interpersonal skills, capable of quickly building rapport with diverse individuals.
• Proven track record of exceeding goals in a fast-paced environment.
• Strong team player with the ability to work independently when needed.
• Proficiency in basic Google Sheets and Excel preferred.
• Working Days: 5 days a week, from Mon - Sat (Rotating Shift - 1 off day in between)
• Working Hours: 10am - 7.30pm

Benefits:

• Competitive salary and incentive structure.
• Comprehensive training and ongoing support.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment.

How to Apply:

If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to [email protected].

Join us at Capital C and be part of a team shaping the future of finance!

We seek a talented and motivated Project Specialist with a background in the electrical or mechanical field, either as an Institute of Technical Education (ITE) or Polytechnic graduate. The ideal candidate will possess basic project management skills, familiarity with project management tools, and preferably have experience in the Non-Destructive Testing (NDT) sector. Effective communication with all project stakeholders, including clients and subcontractors, and internal communications within the WaveScan team is essential. The role also requires the ability to perform occasional engineering and troubleshooting work. As a Field Project Specialist, you will have the chance to collaborate closely with diverse stakeholders, overseeing the deployment of our technology, ensuring customer satisfaction across projects of varying scales, and operating our equipment on job sites. We seek an enthusiastic, entrepreneurial, and self-motivated individual who demonstrates excellent English communication skills and a "can-do" attitude. The ideal candidate should be open to learning in a dynamic and collaborative environment.

Responsibilities:

1. Project Management:

- Assist in the planning, executing, and monitoring of projects to ensure they are delivered on time, within budget, and in compliance with quality standards.

- Collaborate with the project team to set project goals and objectives.

2. Familiarity with Project Management Tools:

- Utilize project management tools to track progress, manage tasks, and report project status.

- Maintain accurate and up-to-date project documentation.

3. NDT Sector Experience:

- Apply knowledge of Non-Destructive Testing (NDT) principles and techniques to support project requirements.

- Contribute to the development and implementation of NDT procedures.

4. Stakeholder Communication:

- Effectively communicate with clients, subcontractors, and the WaveScan team to clearly understand project requirements and expectations.

- Provide regular updates on project status and address any concerns promptly.

5. Occasional Engineering and Troubleshooting:

- Perform occasional engineering tasks related to electrical or mechanical systems as needed.

- Troubleshoot technical issues and implement solutions to ensure project success.

Qualifications:

- Higher Nitec, Nitec, or Polytechnic diploma in Electrical Engineering, Mechanical Engineering, or a related field.

- Basic project management skills and familiarity with project management tools.

- Experience in the Non-Destructive Testing (NDT) sector is an advantage.

- Energetic and driven by personal motivation, reliable, and accountable

- Strong communication and interpersonal skills

- Possesses a Class 3 driving license

- Required to undertake international travel for assignments

Preferred Skills:

- Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).

- Ability to work collaboratively with a diverse team of professionals.

- Proactive problem-solving, engineering, and troubleshooting abilities.

- Customer-focused mindset with excellent client interaction skills.

This position provides an excellent opportunity for a candidate with a strong engineering background and project management skills to contribute to challenging projects and further develop their career in a dynamic and innovative environment.

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Partner with hiring managers to determine staffing requirements
- Support hiring activities such as internal & external advertisement
- Perform 1st selection of candidates by shortlisting and screening of candidates
- Coordinate and facilitate face to face interview between candidates and hiring managers- Recommend salary proposals
- Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc.
- Provide support in the planning, implementation, and administration of staff welfare and benefits
- Plan and organize HR initiatives and staff welfare activities
- Manage and review HR policies and procedures to ensure compliance to labor laws
- Work with Regional HR to drive and execute DE&I initiatives and activities
- Other ad hoc duties as assigned by the company

Job Requirements:
- Degree/ Diploma in Business or Human Resources
- At least 1 year of HR experience
- Candidates with only internship experience in HR are welcomed to apply, training will be provided
- Good project management skill, strong coordination, creative and innovative thinking
- Confident to work and communicate with all levels of personnel, from entry level to top management
- Strong computer knowledge in Excel, PowerPoint and/or Automation tool
- Excellent verbal and written communication skills
- A self-starter as well as a good team player who is able to work independently
- Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions
- Order management: to ensure smooth order receiving and processing
- Supply operation
- Handle enquiries from distributors
- Liaise with forwarders and suppliers on shipments arrangement
- Handling of shipment documentation, e.g. invoice, packing list, bill of lading etc. to ensure smooth custom & clearance by importers
- Handling of warranty claims, short mispacking report and logistics quality problem report
- Handles SAP payment of supplier and buyer invoices
- Prepare monthly report to report on KPI results
- Other ad hoc duties as assigned by the company

Job Requirements:
- 1–2 years of working experience in a similar role is preferred.
- Candidate with no experience but a background in logistics is welcome to apply.
- Strong verbal and written communication skills.
- Excellent analytical thinking and negotiation skills.
- Self-starter, well-organized, and comfortable working with numbers.
- Eager to learn quickly, open-minded to feedback, and committed to improvement.
- Proficient in MS Office, particularly PowerPoint, Excel, and Access.
- Knowledge of Power BI is an added advantage.
- A team player with a strong sense of responsibility who can work independently; mature, self-disciplined, and skilled in time management.
- Willing to travel within Asia if required.

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247