Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Duties & Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster SRE mindset as part of software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously delivery new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

The Singtel Digital Technology DevTools team operates the GroupIT CI/CD Platform that Singtel development teams use within GroupIT to build, test, release, and deploy applications in various data centres in Singapore including “On-Premise” data centres, AWS, Azure, and GCP.

As a DevOps Engineer you will be responsible to build and operate the CI/CD platform and work with the development teams to ensure they are enabled to perform Continuous Integration and Continuous Deployment of their applications. You will need to know how to develop software. This role is also a software development role. Particularly you must know python and puppet. Knowledge of Ansible, Terraform, CloudFormation is a plus.

The DevTools team currently leverages Jira, Confluence, Bitbucket, Bamboo, SonarQube, Nexus Enterprise Repository, Nexus CLM (NexusIQ), Fortify, Tennable.Io, and AquaScan to build, test, and scan software to ensure code quality and security. You will be required to understand how these tools function in the SDLC and provide guidance and training to developers.

Key Responsibilities

• Managing the operation of all CI/CD tools
• Migrate all data to new tools when platforms change.
• Working with infrastructure teams to establish connectivity from distributed services to central servers across the organization
• Writing automation tools to onboard developers into the CI/CD platform reducing manual work. This is where your skills as a Software Developer
• Understanding the build process for Java, NodeJS, Python, or other languages and providing build support to the development community at Singtel.
• Understanding of how to create or build a VM image (installing software) or Containers using Ansible, Docker, Podman or other image building system and instructing or advising development teams.
• Understanding the contract between application release and deployment systems including the deployment of applications into VM’s using package managers or installers (msi for windows, Debian or Redhat package managers (apt, yum, choco, cocoa). Working with the development teams to assist them building and releasing deployment packages.
• Working with the Cloud/Infrastructure Operations teams to provide deployment requirements.
• “Be a Developer” when writing automation tools

The ideal candidate should possess

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• At least 8 ~ 12 years of relevant experience
• Working knowledge of Jira, Confluence, Bitbucket, Bamboo, SonarQube, Nexus Repository, NexusIQ, Fortify, Tennable, AquaScan to configure and optimize these services and deploy/manage them in CI/CD pipelines.
• The ability to code is essential. You are able to script in Bash/Zsh, Python, and Puppet.
• You must be at home with Linux and Windows operating systems including package management, scheduling, security, configuration, monitoring.
• You are able to use tools such as Git, Jenkins, Puppet, Chef/Ansible, Dynatrace, Nagios, Maven/Ant, Gradle.
• You understand how to write “Package” deployers (apt, yum, deb, choco, cocoa)
• Use Nexus repository for maven, nuget, raw blobs, rpm, apt, cocoa, pypi, others.
• Hands on experience to write automation using Python, Puppet, and Ansible.
• Familiarity with Containerization to build images with Docker/BuildKit/BuildAh.
• Good oral and written communication skills.
• Must be proactive, resourceful and self-motivated with strong analytical skills.
• Good interpersonal, written and communication skills.
• Experience in software and application development that requires analysis and design work.
• Knowledge/Experience in Continuous Integration and Automated Testing
• Knowledge/Experience in Agile Development and Management tools

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.