Responsibilities:

• Design, develop, and test electronic circuits for embedded systems.
• Develop and debug embedded software using C/C++ or other relevant programming languages.
• Implement software solutions and design interfaces to support robot integrations
• Perform circuit simulations and PCB layout design.
• Optimize power consumption, performance, and reliability of embedded systems.
• Collaborate with cross-functional teams to define system requirements and specifications.
• Conduct design reviews, testing, and validation of hardware and software.
• Provide technical support and troubleshooting for product development and production teams.
• Assist robot field testing, evaluate the performance of our systems, and create performance reports.
• Contribute to overall architecture design and documentation.

Requirements:

Technical qualifications:

• Background in Computer Science/Electrical Engineering/Mechanical Engineering with focus in robotics, mechatronics, or related fields
• Proficient in ROS or C++ or Python and embedded programming
• Strong knowledge of robotic platforms, robotics hardware (sensors, actuators), and networks (Ethernet, Ethercat, CAN, Modbus, RS232, etc)
• Experience in circuit design, PCB layout, and debugging using tools like oscilloscopes, logic analyzers, and multimeters.
• Familiar with Linux platform, its configuration, and command line operations

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Descriptions:

In this role, you will join a team of six members from Sopra Steria to support one of our government project. The scope of work includes:

1. Security Risk Assessment
2. Security Policies, Standards, Guidelines, And Procedures Review
3. Security Design
4. Application Security
5. Vulnerability assessment and
6. System Security Acceptance Testing

You will be an expert in the field of Cloud Security.

Responsibilities:

• Provide expertise in cloud security and be a trusted technical advisor and solve complex cloud security & compliance challenges.
• Design and develop cloud security architectures and solutions to meet and exceed their security requirements, through deep dive discussions, strategic presentations/recommendations, and hands on implementation in Cloud environment.
• Perform risk assessment for Cloud Computing Environment and Service
• Hands on and deep knowledge of security principles.
• Experience managing customer projects to completion, working with engineering teams, sales and partners.
• Experience architecting, developing, or maintaining secure cloud solutions.

• Minimum of 3 years of experience in Cloud Security (AWS will be highly advantageous)
• Strong understanding of security frameworks
• Fluent in spoken and written English
• Ability to work closely with international team in a professional manner
• Excellent verbal and written communication skills, including ability to solve complex technical situation and explain it clearly
• Relevant certifications, such as AWS Certified Security – Specialty (SCS-C01), Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), are a plus.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction.
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficientcy

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered (eg.M&E professional services, Green Mark Related work etc.)

REQUIREMENTS :

• Candidate must possess at least Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Required language(s): English
• At least 2 Year(s) of working experience in an M&E Consulting firm.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD/BIM software is an added advantage.
• Able to work as a team, assertive, independent and proactive.
• Candidate without relevant working experience but with good interpersonal skills will be considered.

Interested candidates please submit updated resume via "APPLY NOW".

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

Key Responsibilities:

• ATE Test Program Design and Development for new products (Production and Characterization Test)
• Design/Develop Final Test Loadboard and Wafersort Probecard
• Perform Characterization Testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language, and scripting
• Monitor and manage production test yields, maverick lots, engineering lots, product test log maintenance, product data statistical process, characterization data process.
• Hands-on test debugging, RMA analysis, and improving test solutions (Hardware and Software)
• Establish cost-effective production test solutions
• Develop team technical competency.
• Build product test plan, schedule, resources requirement and project tracking and execution.
• Conduct product test and releases review, approve the test program releases.
• Maintain and improve the product test process.

Qualifications, Knowledge and Skills requirements:

• Minimum Bachelor's Degree in Engineering (Electrical/Electronics)
• Minimum 5-yrs ATE Test Program Development (C++ and/or VB)
• Experience in Test HW Development (Loadboard and Probecard)
• Good knowledge on manufacturing process (fab, packaging, test)
• Hands-on development experience is a must with Teradyne J750 ATE testers, IG-XL test programming
• Hands-on development experience with Chroma and other main stream testers.
• Project management skills and experience in people management.
• Liaison with factories in China and Taiwan is required, knowledge of Mandarin is essential

Preferred: Knowledge in AEC Q100 automotive qualification guidelines, experience in the automotive test flow, AEC Q100 data analysis, wafer and FT lot process.

Job Summary:

• Industry: Healthcare
• Working location: Sengkang
• Employment type: Permanent, full-time

Job Responsibilities:

• Assist in the management of facilities and systems, which includes project management of new building construction, maintenance of existing structures as well as development of programmes for planned maintenance and services.
• Manage service partners and contractors as well as provide technical advice to user departments.
• Coordinate fire safety and Green Mark-related tasks to ensure statutory compliance, investigate safety incidents and prepare reports.

Job Requirements:

• Bachelor's Degree in Mechanical / Mechatronics / Marine Engineering with preferably 3 years of relevant experience in handling M&E or Electrical systems
• Extensive experience in Air Conditioning and Mechanical Ventilation (ACMV) and service provider contract management would be highly advantageous
• Proficient in design calculation, cost estimation, preparation of plans and detailed engineering design
• Able to communicate effectively, establish priorities and multi-tasking

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

• Design, develop, and maintain scalable data pipelines and ETL processes using Hadoop and Spark.
• Write efficient and optimized data processing jobs in Scala to transform and load data.
• Utilize SQL for querying and manipulating data across various databases.
• Collaborate with data scientists and analysts to gather requirements and deliver data solutions that meet business needs.
• Monitor and troubleshoot data processing workflows to ensure high performance and reliability.
• Implement best practices for data quality, governance, and security.
• Document data engineering processes, workflows, and architecture for team knowledge sharing.
• Stay updated on industry trends and emerging technologies to continuously improve our data strategies.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience as a Data Engineer or in a similar role.
• Strong proficiency in Hadoop ecosystem components (e.g., HDFS, Hive, Pig).
• Hands-on experience with Apache Spark for big data processing.
• Proficient in Scala programming for data transformation tasks.
• Advanced SQL skills for querying and managing large datasets.
• Experience with data modeling, data warehousing, and ETL processes.
• Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.
• Strong analytical and problem-solving skills.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:

• Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online, Teams, Viva etc.)

• Dynamics 365 including Power BI, Power Automate and Power Platform
• MS Enterprise Mobility Suite
• Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with Microsoft Entra ID, federation services)
• Other Microsoft products such as Stream, Telephony services.

• Ensure the operations process and controls are clearly documented and operationalised

• Plan, design and support Technology Refresh and migration activities for the infrastructure services.

• Ensure smooth service delivery and implementation within the business context.

• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.

• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.

• Propose new solutions to enhance operational efficiency and improvement of infrastructure.

• Other duties as may be delegated by the Manager or Team Lead from time to time.

• Relevant studies in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

• At least 3 - 6 years of relevant technical experience in a demanding, agile environment. Having prior managerial and leadership responsibilities is an added advantage for more senior roles.

• Proven record of successfully delivering high-impact, complex projects while managing risks.

• Able to work independently and as a good team player with analytical, management and planning skills. • Strong vendor and stakeholder management.

• Demonstrated ability to build and maintain relationships with a wide array of people at both junior and senior levels • Pro-active, dynamic and with good analytical/conceptual thinking and problem-solving skills.

• Excellent written, verbal communication, presentation, and negotiation skills.

• Agile related certification such as Certified Scrum Master is an added advantage.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

• Assist in the development and optimization of ETL processes using PySpark and Databricks.
• Collaborate with team members to design and implement data models and architecture in AWS.
• Maintain and monitor data pipelines to ensure data quality and reliability.
• Utilize GitHub for version control and collaboration on codebases.
• Participate in code reviews and contribute to best practices in coding and data engineering.
• Support the team in implementing CI/CD practices for data workflows.
• Document processes and workflows for data engineering tasks.

• Familiarity with AWS services (e.g., S3, Redshift, Glue) and cloud computing concepts.
• Basic knowledge of Databricks and PySpark for data processing.
• Understanding of Git and experience with GitHub for version control.
• Awareness of DevOps principles and tools (e.g., CI/CD, Docker) is a plus.
• Databricks certification is a plus.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Job Requirement:

• Degree in Civil/Structural Engineering or equivalent.
• Recognized by PEB Board/IES.
• Must have at least 2 years of related experience.
• Proficient in Microsoft Office and AutoCAD.

Responsibilities:

• Responsible for all on-site technical and engineering matters.
• Determines project schedule by monitoring project progress, coordinating activities, resolving site problems.
• Prepares project status reports.
• Coordinates structural details and design features within the project.
• Flexible and able to work well in a fast-paced environment.
• Ensure works carried out meet Company's quality standard and contractual requirements.
• Develop and maintain the project schedule.
• Develop, monitor and review equipment and manpower deployment plans.
• Responsible for developing and updating the various stages of pre-construction and construction programs.

Responsibilities:

• Install, test, commission, and conduct preventive and corrective maintenance (PM & CM) on healthcare equipment/systems.

• Address and resolve recurring issues promptly to ensure consistent customer satisfaction.

• Plan and schedule PM or CM tasks efficiently.

• Provide post-sales support as needed.

• Coordinate with manufacturers, vendors, contractors, and clients for project management.

• Assist the project team in executing projects smoothly.

• Respond promptly to service calls.

• Collaborate with team members to gather feedback and identify prospects.

• Undertake any additional tasks as assigned.

Requirements:

• NITEC/Diploma in Electrical/Electronic/Biomedical Engineering or equivalent.

• Proficient in using software-assisted technical service diagnostic and testing equipment.

• Minimum of 2-3 years' relevant experience preferred; fresh graduates with a keen learning attitude are encouraged to apply.

• Strong interpersonal skills and customer service orientation.

• Good command of English and familiarity with Microsoft Office and IT tools.

• Self-motivated, diligent, and reliable.

• Possession of a valid driving license is advantageous.

• Able to work independently as well as part of a team.

• Fluent in both spoken and written English.

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Responsible for accompanying the RTO/RE during inspection and ensuring compliance against specification and CONQUAS requirements

· Oversees concrete cube-taking process for the compressive strength tests, and ensures proper compaction and concrete curing conditions for compliance with the specified compressive strength.

· Monitor concrete cube test results and maintains such laboratory test report in files

· Responsible for processing and upkeep of timely inspection records

· Responsible for reporting on accomplished schedules to PM

· Responsible for QEHS corrective and preventive actions.

· Coordinate and Monitor all C&S trade

· Coordinate with others discipline (M&E and Architecture) for all technical issues found in construction drawings

· Check all drawings and prepare RFI for all discrepancies

· Coordinate and submit all materials to consultant for approval

· Coordinate with BIM team for all C&S matter

· PE Submission and tracking

· Precast Monitoring and updating

· All structural technical matters

· Monthly progress report

· Other adhoc duties as assigned by Project Manager

Requirement:

· Candidate must possess at least Degree in Civil Engineering, preferably recognize by PE Board

· At least 3 years of local relevant experience in civil/ building works

· Proficient in Microsoft Office & AutoCAD, basic knowledge for BIM software like Revit

· Independent, self-motivated with excellent team spirit

· Candidate with HDB experience would be an advantage

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

JOB SCOPE:

· Implementation and manage in house IT and/or Project’s IT requirement and implementation, with higher emphasis to Cloud related Infrastructure.

· Setup and maintenance of cloud services (GCC, AWS, Azure, Google Cloud, etc).

· To be involved in Cloud architecture design.

· Review technical design, identify Security Vulnerabilities, and provide necessary recommendation to improve overall Security.

· Prepare and submit Project IT and IT Security documents.

· Prepare and submit of Test & Commissioning documents related to IT Security.

· Oversea or Lead the Testing & Commissioning of IT System and Security Testing.

· Perform IT security hardening and mitigation when applicable.

REQUIREMENT:

• Degree in Information Technology or Computer Science or a related discipline;

• Excellent knowledge on Cloud setup, which includes but not limited to AWS, Azure and Google Cloud.

· Good knowledge in IT, IT Security and Network.

• Resourceful and problem-solving aptitude.

• Excellent communication skill.

• Working experience in IT Infrastructure, IT security and Network implementation.

• Experience with Windows Server, Active Directory, SCCM, Endpoint Configuration Manager, Group Policy, Virtualization (vmware/hyper-v), networks (LAN, WAN) and patch management.

• Good Knowledge of system security (e.g. Firewall, Intrusion Detection Systems etc) and data backup/recovery.

• Professional certification in IT and IT Security is a plus.

• Proven leadership in managing IT team is a plus.

• Proven experience in Government Computing Cloud is a strong plus point.

• Familiar with terraform would be a strong plus point.

Job Requirement:

• Degree in Civil/Structural Engineering or equivalent.
• Recognized by PEB Board/IES.
• Must have at least 2 years of related experience.
• Proficient in Microsoft Office and AutoCAD.

Responsibilities:

• Responsible for all on-site technical and engineering matters.
• Determines project schedule by monitoring project progress, coordinating activities, resolving site problems.
• Prepares project status reports.
• Coordinates structural details and design features within the project.
• Flexible and able to work well in a fast-paced environment.
• Ensure works carried out meet Company's quality standard and contractual requirements.
• Develop and maintain the project schedule.
• Develop, monitor and review equipment and manpower deployment plans.
• Responsible for developing and updating the various stages of pre-construction and construction programs.

• Facilitate all software modifications and upgrades as part of the software maintenance to upkeep smooth operations of the system.
• Prepare and review SUCOs / SARs (Access request approval) before obtaining approval from customer

• Reports to O&M Manager & Assistant Manager.
• Deliver service and support to the O&M Team when requested.
• Attend to and manage all software or  hardware related errors.
• Work closely with System Administrator to resolve software and  hardware related issues.
• Diagnose and resolve technical hardware and software issues involving BHS Application, network connectivity and more.
• Gather information and determine the issue by evaluating, analyzing and isolating the details/symptoms.
• Follow standard processes and procedures.
• Identify and escalate priority issues.
• Redirect problems to appropriate resource.
• Reviews all system occurrences to prevent recurrence.
• Coordinate and follow up with  Hotline on all reported cases and communicate to the customer where necessary.
• Interact with the customer to provide and process information in response to inquiries, concerns, and requests about products and services.
• Provide guidance and training to CC room staff on all software related matters.
• Carry out training to staff and conduct practical test during off peak period.
• Coordinate with local equipment supplier/vendors (system related).
• Perform periodically review of system logs, operations report and follow up on action plans.
• Review monthly operations statistics together with the Manager.
• Provide monthly system performance analysis and generate required reports for stakeholders
• Develop and maintain installation and configuration procedures where necessary.
• Maintain operational, configuration, or other procedures where necessary.
• Schedule & deploy firmware updates & patches for equipment (Servers and Network devices) with vendors.
• Stay current with system information, changes, and updates.

Key Accountabilities

• Technical support to Group sales affiliates in the region for product groups such as control products, IAQ products and air conditioning installation material products
• Perform as the technical supporting desk
• Support the installation and commissioning for each job site
• Create demo kits for assigned product for regional promotion
• Support the marketing department to give the technical advice for the sales promotion enhancement
• Analyse and test product failures for better quality achievement
• Any adhoc duties as assigned by superior

Requirements

• Degree in Electrical/Electronic/Mechanical Engineering, or relevant
• Experience in air-conditioning or electrical industry will be an advantage
• Proactive and influential personality with ability to persuade and drive decisions
• Good to have PC programming and drafting skills
• Willing to travel with APEC regions