JOB DESCRIPTION

• Industry/ Organization Type: Electronics Manufacturer
• Position Title: Production Operator
• Requirements: At least 1 year of working experience in electronics assembly or production
• Working Location: East - Ubi Crescent
• Working Hours: 5 days (Mon to Fri 8.30 am - 6 pm)
• Benefits: 14 days annual leave, medical benefits, 5 mins from UBI MRT station, etc.
• Salary Package: Basic $1800 to $2500
• Duration: Permanent

Overall supervision of production personnel & production procedures

Job Objective

• To ensure that each department operates smoothly during office hours / OT.
• To ensure that better quality of products are produced.
• To ensure that all production personnel operates according to current Good Manufacturing
• Practice (cGMP) standards.

Responsibility

• Responsible for checking the quality of all the products manufactured.
• Recognize the importance of production process control.
• Report immediately to HOD and relevant personnel of any technical and disciplinary problems encountered during production.
• Seek approval from HOD before troubleshooting.
• In-charge of safekeeping of keys to main gate and ensuring that the gate is always locked after office hours.
• In-charge of the keys to the raw materials room and intermediate room when the Controller is absent.
• To check that the production procedure is followed and report any deviation from standard practice stated in the BMR.
• Report any non-compliant behavior according to GMP standards.
• Be well-trained in GMP standards.
• Provide suggestions for improvement of production work flow and its control.
• Willingness to learn all the production processes and operation and control of each piece of equipment.
• Perform the required administrative duties such as submitting the daily report, monitor the flow of BMR.
• Train new or existing production personnel according to training schedules from HOD.
• Assist the HOD with the production work flow.
• Duties as and when assigned by the Company.

• Setting up, maintaining and regular lubrication of machines.
• Run production to produce required output.
• Carry out effective in – process inspection
• Carry out adjustment of tooling and change of worn out tooling.
• Trouble shooting of production problem.
• Daily housekeeping.
• Training of operators & new staff

Requirements

• Nitec in mechanical or electrical background preferred
• Able to comply to safety procedures.
• Must be able to lift heavy objects
• Able to commit to work shift work

Job Title: Planner / Assistant Planner
Location: Joo Koon
Working Days: Monday - Friday
Working Hours: 7.50 AM-4.55 PM
Salary: up to $ 3500（Depend on experience)

Benefits: VB , Company Transport , Canteen Subsidy, AL
Roles & Responsibilities:

• Responsible for production schedule and ensure timely delivery schedule.
• To handle issue that may occurs during delivery operations process.
• To manage & control the daily operation from incoming, outgoing, packing, documentation and until delivery.
• To communicate with relevant parties for the production capacity, demand & delivery schedule.
• To monitor work-in-progress to ensure production team adhere to the committed schedule.
• Regular monitoring on customer satisfaction.
• Communicate with customers on the monthly forecast, urgent orders, materials readiness and shipment plan.
• To handle monthly month-end closing & yearly stock take.
• Work closely with warehouse supervisor to ensure the safety & health of the workers at the workplace.

Requirements:

• Diploma related to Logistics, Warehouse Management, Supply Chain Management
• 2 years of relevant working experience.
• Familiar with Security Trade Control, Risk Assessment Procedure, GST Import/Export declaration.
• Knowledge of ISO 9001 audit will be an added advantage.
• Willing to learn attitude and possess sense of urgency.
• Meticulous and good analytical skills.
• Proficient with Microsoft Office application.

WONG MENG KANG
Superform Consulting Pte Ltd
R1988500/15C7536

As a Non-Volatile Engineering Group (NVEG) Engineer / Senior Product Engineer in NAND Component Reliability team at Micron Technology, Inc., you will be part of NAND product development team responsible for developing and executing NAND component reliability test strategies for Micron's newest NAND products. You will be working with a group of Engineers to test and characterize Micron's latest NAND product in all Product Reliability aspects, defining reliability gaps and work with cross functional teams to drive for resolution and to achieve product qualification on time.

Additionally, you will be working closely with NAND product, Design, R&D, Fab and Quality teams and your success will be significantly contributing to Micron's strategic objective of maintaining Technology and Product leadership.

Key Responsibilities:

• Work with NAND Reliability Architecture /TD/Media architecture/System integration teams to define and develop reliability stress, test flows and test plans to cover all Product Reliability aspects.
• Responsible for NAND Component Reliability testing execution to meet the aggressive timeline by managing the project schedule and collaborating with Reliability Operation teams for test plan execution.
• Analyze large amounts of reliability data and present it to cross functional teams to assess reliability capacity, defining reliability gaps and drive for resolution and improvements.
• Debug and identify root cause and failures in reliability tests by electric failure analysis(EFA) and Physical Failure Analysis (PFA) and drive for resolution and improvements through cross functional team collaboration.
• Work closely with Global Quality team to define qualification plan, review the qualification execution progress and drive for qualification gating issue resolution.

Requirements:

• Degree in Electrical & Electronics Engineering or related disciplines.
• Good understanding of NAND device operation, Reliability testing and NAND-System integration.
• Good knowledge of semiconductor processing and device physics.
• Good knowledge of statistics and data analysis tools.
• Excellent Problem solving and Analytical skills.
• Effective communication and presentation skills.
• Self-motivated and enthusiastic.

Job Description

The candidate will be responsible for designing and drafting the electrical and instrumentals systems of Ships and Offshore Platform independently. The candidate will interact with Clients, Classification and Statutory bodies and Vendors in the process of design. Candidate to be able to prepare the following drawings independently:

• Electrical Load
• Single Line Diagram
• Short-Circuit Calculation
• Lighting Arrangement
• Transformer Load Analysis
• Cable Estimation

Desired Profile

• Min 5 years’ experience of which at least 3 years should be in Marine Design.
• He/She should be conversant with Ship electrical system and classification rules and IEE.
• Skills in Excel, Electrical design software and CAD-tools is required.

Requirements

• Degree in Electrical Engineering
• Excellent Communication Skills
• Conversant in Design of Electrical and Hybrid Propulsion systems, including batteries, battery charging systems etc.

• Collaborate with the project manager to manage design control systems and programming for automation projects, ensuring alignment with budget and timeline expectations.
• Modify control systems, designs, and other related documents according to established processes, industry standards, and customer-specific requirements (URS).
• Participate in internal processes such as purchase, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), debugging, testing, and validation operations for control systems.
• Assist in optimizing control systems through technical expertise in system designs and implementation.

Responsibilities

· Produce, shoot & edit photography and videography content for the Confirm Good TikTok platforms

· Assist in content creation, working closely with project managers and content strategists

· Plan, script and storyboard video assignments

Requirements

· Experienced with photography and videography equipment

· Familiar with pre-planning/production, lighting, storyboarding, equipment like slider and gimbal etc

· Good knowledge in video and photo-editing software, Capcut etc

· Basic knowledge of Adobe Photoshop and Illustrator

· Good communication skills

· Knowledgeable in digital content and platforms

· An eye for trends and explore different technics able to produce video/photography content that goes ViRAL

(Minimum commitment of 6 months)

* Internship may lead to conversion to permanent role.

*Check our videos here:

https://www.tiktok.com/@confirmgoodsg

https://www.tiktok.com/@tastesoulsg

https://www.tiktok.com/@goodlobangsg

https://www.tiktok.com/@vanitysuitesg

https://www.tiktok.com/@goodtoflynews

To Apply, submit your CV and portfolio.

Duties and Responsibilities

• Establish R&D procedures and work processes.
• Development of new and/or improved product formulation to meet pharmacopeia requirements.
• Development of suitable manufacturing process for the product formulation.
• Produces sample batch in lab scale and pilot scale.
• Responsible for effective technology transfer and upscaling to commercial scale batches.
• Participates in process validation for the R&D batches.
• Provides training to production personnel on improved formulation and manufacturing processes.
• Ensures suitable test method is developed and validated for the new/improved products.
• Trouble-shooting in the areas of formulation and process for routine production.
• Participation in the investigation of product complaints (if applicable).
• Monitors the progress of stability study for R&D samples.
• Establishment of technical information e.g. specifications of raw material, packaging materials, finished products.
• Provides documentation to support registration of products with regulatory authority.
• To ensure the quality of product is in accordance with the specification.
• To review and feedback if there is any improvement needed for the process of manufacturing.
• To ensure that products are produced, stored according to the appropriate documentation and monitor storage conditions for materials and product in order to obtain or maintain the required quality.
• To inspect, investigate and take samples in order to monitor factors which may affect product quality.
• To ensure all products, in process materials, production facilities and process are in accordance to codes of Good Manufacturing Practice (GMP) requirement through proper monitoring procedures, effective training program and up to date documentations.
• To monitor drugs manufacturing activities and ensure company is always in compliance with the latest PICS & GMP guideline.
• To ensure that company is always updated with the latest guideline required.
• Review and make recommendation for improvement in area of manufacturing processes, safety, environment, sanitation and hygiene.
• To approve the instruction relating to production operations and to ensure their strict implementation.
• To ensure the qualification and maintenance of his department, premises and equipment.
• To ensure that the appropriate validations are conducted timely and accordingly.
• To ensure all GMP quality related record are kept properly

Requirement

• Bachelor Degree/Master in Pharmacy/Pharmaceutical Sciences
• Minimum 2 - 5 years’ experience in pharmaceutical industry
• Minimum 2 years’ experience in drug development and formulation as well as manufacturing process/technologies

• To assist the Director to manage and responsible for defining project scopes, objectives, plans and performance to ensure the completion of project deliverables according to required standards and client expectations
• Ensure that the design and construction works comply with all the relevant statutory acts, regulations and practices.
• Ensure and responsible for all safety & compliance of work on site.
• Monitor & Coordinate Project Progress and responsible for all site inspection, planning and other site activities, etc..
• Ensures delivery and receipt of all project documents by deadlines.
• To lead painting team and assist to implement new coating system
• Conduct monthly governance meeting with contractors, performing performance review and ensuring contractual obligations are met.
• Assist on variation orders, addition/omission, extension of time for Contracts.
• Ensure the closure of final accounts and outstanding invoices issue due to contract expiry as and when necessary.
• Assist the Head of Marketing to lead a team of marketing professionals to create innovative business and marketing plans.
• Align regional strategies with global vision, ensuring consistent brand messaging.
• Monitor sales trends and implement plans to maximize brand impact.
• Provide clear guidance to direct reports, setting objectives and priorities.
• Strategically plan and execute product launches in line with marketing strategy.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule.
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Diploma / Degree in Mechanical Engineering with ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection background.
• Min 3 years working experienced and equipped with knowledge in M&E Services (Especially Machanical, ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Knowledge of BIM or AutoCAD added Advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• To work as the Design Engineer to our LTA projects.
• To review of contractor’s Design and Construction submission and comment.
• To assist the SDE in the review of design submissions.
• To attend design meeting and all other relevant meetings as and when required.
• To give suggestion in construction sequence based on the design reviews.
• To follow PGI on rotational basis with the SDE.
• To review Shop Drawings and comment if any.
• To prepare Independent Design Reports.
• To visit site and review compliance with design requirements.

Requirements

• At least five (5) years of relevant experience on projects similar in nature to the Works in the Civil Contract.
• At least five (5) years in the design of structural and/or geotechnical works for deep excavation projects of a similar size and complexity.
• Experience in working in a structural engineering team within a large multi discipline project team.
• Experience in minimum facility platform design and including the substructure, topsides and bridges.
• Ability to meet agreed deadlines.
• Possess excellent interpersonal skills and ability to work as part of team.
• Familiarity of Singapore local codes & standards.

Interested applicants are invited to submit your updated resume, stating current/expected salaries to: [email protected]

We regret to inform that only short-listed candidates will be notified.

Overall Job Objectives

Assists the PM to oversee the construction activities, progress, planning, implementing, and monitoring of work schedules in accordance with the master and detailed work programme

Core Responsibilities

1. Attend site meetings and inspection

2. Preparation of documentation including project status report, method of statement and work procedure for the project.

3. Planning, executing, monitoring and control of the project.

4. Liaising and coordinating with all parties such as clients, consultants, consultants’ representatives, site supervisors, and sub-contractors

5. Handing of technical and engineering problems

6. Supervise ongoing site activities closely

7. Ensuring that the quality control of the project is met

8. Ensure that all the construction safety rules and regulations are being observed

9. Prepare necessary work and safety permits, submission documents and drawings once work are completed.

10. Any other ad-hoc tasks assigned

Job Specifications

1. Degree in Engineering or related disciplines

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 3 years of relevant experience.

Responsibilities:

• Attend the Toolbox Meeting to explain daily tasks and coordinate work for Shimizu workers and subcontractors.
• Create a comprehensive schedule for the construction area.
• Prepare Method Statements and obtain necessary approvals from consultants.
• Collaborate with RSS teams to arrange inspections and prepare relevant inspection forms.
• Participate in daily coordination meetings to align activities with subcontractors and other areas.
• Report daily progress to the Quantity Surveyor
• Oversee CBP (Concrete Block Paving) construction, including temporary works.
• Manage RC (Reinforced Concrete) & Steel construction, ensuring temporary works are in place.
• Supervise finishing and external work construction, incorporating temporary works as needed.

Requirements:

• Bachelor of Science in Civil Engineering or equivalent
• minimum of 10 years of experience in construction management is essential, demonstrating a solid understanding of project oversight.
• Proficiency in Microsoft Excel, Word, and Office Suite is necessary for documentation, reporting, and scheduling tasks.

Application Engineer

Responsibilities

• Responsible for software prototyping, system/module design, coding deployment and recommending solutions for various SCADA projects
• Constantly review and improve on existing codes
• Design, build and maintain efficient codes
• Communicate with all internal levels including customers and our contractors to clarify technical issues
• Co-ordinate with other disciplines and execute the project efficiency in order to meet schedule
• Perform Factory Acceptance Test (FAT) in accordance to the requirements set out in the Vendor's Tender Document
• Perform preventive maintenance of server equipment
• Perform troubleshooting and production support at customers' sites

Requirements:

• Diploma or Degree in Computer/Electrical/Electronic Science or Engineering
• At least 1-2 years hands on working experience in system maintenance
• Has knowledge in computer network, Windows and Unix environment and MS SQL database
• Experience in CCTV. Card Access, Fence Intrusion system andLabview implementation is an added advantage
• Able to work effectively in a multidisciplinary environment
• Self-starter and team player with good communication and interpersonal skills

Role Description

As an Automation Engineer, you will be responsible to provide engineering subject matter expertise support to the manufacturing plants, utilities and site facilities operation to ensure consistent product supply and deliver production target. You will be entrusted with the responsibility to ensure maximum plant capabilities through continuous improvement so that equipment and facilities will be optimized in accordance to Good Manufacturing Practice, Good Engineering Practice and in compliance with regulatory requirements as well as EHSS requirements.

Responsibilities

• Lead operational plant troubleshooting efforts and investigation of production process, equipment, systems and code/configuration
• Provides support for the development of new product launch, new capabilities and optimization operational project initiatives to facilitate technical transfer of new program into manufacturing and provide the automation solution
• Provides technical support for new equipment/process start-ups and operation
• Provide operational support to the GMP processes including some off-hours on-call support
• Perform Root Cause Analysis, develop corrective and preventive actions and develop technical solutions to prevent recurrence
• Make changes to manufacturing process control under strict GMP change control management process to optimize processes and maintain compliance
• Responsible for the execution of all design, build and run activities
• Ensure robust testing of new configuration features based on structure risk assessments
• Work closely with stakeholder to ensure production supply
• Collaborate with cross functional team to resolve incidents, events or deviations
• Update or develop standard operating procedures, work instructions, functional / design specifications associated with automation process control.
• Promote Safety, Quality and Compliance culture and continuous improvement mindset that lead to plant safety, quality and compliance to regulatory requirement
• Support engineering process performance management, audit and inspection
• Provide training to plant personnel on automation control process
• Support Service Owner and System Owner roles for DeltaV within the company

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Main Responsibilities

• Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.
• Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.
• Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.
• Managing the work activities for the group of Sub-Contractors, supervisor and workers
• Ensure that all legal requirements under the Singapore laws are complied with.
• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirement.
• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Job Specifications

• Diploma and above.
• Civil Engineering / Structural working experience in related fields is advantage.
• A proactive and resourceful individual who possess good communication, negotiation and presentation skills.
• Good communication and analytical skills, able to interact with people of all levels.

Mon-Fri, 8.30am-6pm.

Need to be available for occasional night/weekend/PH project

Office location: Outram

Responsibilities

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Requirements

• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred
• This job is suitable for older workers

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Job Descriptions

• Plan, schedule and manage of all aspect of utilities coordination related works.
• Coordinate and communicate with various stakeholders, including but not limited to design consultants/engineers, other departments, project representatives from clients, statutory / authority agencies etc. to set the requirements for work deliverables and engineering works that must be submitted.
• Manage and monitor progress, quality of workmanship and ensure that it complies with authority requirements.
• Highlight any discrepancies and advise the staff on the interfacing of utility services and related works.
• Coordination with other disciplines to guarantee that designs meet other infrastructure requirements.
• Perform all duties in accordance with company policies, processes, systems, and procedures.

Requirements

• Minimum Degree in Mechanical or Civil Engineer with at least 3 years of underground utilities matter.
• LTA Project Experience is preferred

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break to-fix client customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.


Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.


Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.


Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.


Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.


Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.


Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.


Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.


Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.


Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.


Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

Summary of Job Description

To manage and administer the organization’s systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.

Key Responsibilities

1. Install, configure, upgrade and administer Windows servers.

2. Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.

3. Perform regular system OS, firmware patching, bug-fixing and upgrading.

4. Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.

5. Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.

6. Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.

7. Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.

8. Work closely and provide technical support to other IT teams as required.

9. Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.

Requirements

1. Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.

2. Advantage to possess the MSCE certification.

3. Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.

4. Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.

5. Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.

6. Strong experience and/or good knowledge in Microsoft Active Directory.

7. Good knowledge in Incident, Problem and Change Management framework such as ITIL.

8. Experience in MS SQL Database would be advantage.

9. Strong written, oral, interpersonal communication and presentation skills.

10. Excellent analytical and problem-solving skills.

11. Highly self-motivated and directed.

12. Ability to effectively prioritize and execute tasks in a high pressure environment.

Responsibilities:

• To assist the Project Manager on project site work by focusing mainly on the aspects of construction, safety quality management, and project coordination of projects and maintenance works and to ensure smooth work progression and completion within target time and budget.
• Prepare method statements, design plans, and specifications.
• Liaise with the stakeholders (e.g. clients, authorities, consultants) on permits, drawings, and design matters.
• Develop projected milestone and operational plans for different phases of the project which includes scheduling, monitoring and reviewing of the work of others.
• Determine project requirements and estimate resources such as manpower, materials and equipment.
• Ensure that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• Ensure project meets dateline/schedule, safety & quality standards of client’s requirements. Support contract administration and construction inspection by reviewing final plans, specifications, special conditions, and agreements.
• Other job duties as assigned.

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil), Engineering (Others), Engineering (Environmental/Health/Safety), or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Specializing in Engineering - Civil/Construction/Structural or equivalent.
• Familiar with Civil, Archi & Steel Structural Works
• Experience in process plants handling both consultants with client will be added advantage

• Coordinate with EMMP Specialist Consultant, Nparks, PUB and other relevant Authorities
• Oversee site activities to ensure compliance with environmental regulations and standards
• Prepare technical reports and documentation based on monitoring data
• Prepare EIA Report for Reclamation Project
• Liasing with client, consultant and subcontractor

Requirements:

• Degree or Diploma holder in Civil Engineering
• Prefarable 3 years experience in Marine / Land Civil Project in Singapore

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

The Industrial Engineer will be based in Changi South reporting to NPI Manager.

Job Responsibilities

• Analyze production processes, schedules, and workflows to optimize efficiency.
• Develop and implement process improvements to enhance productivity.
• Conduct time and motion studies to identify areas for improvement.
• Design efficient systems integrating workers, machines, materials, and information.
• Establish quality control procedures to ensure product standards are met.
• Manage inventory control and warehouse operations.
• Develop safety procedures to ensure safe working environments.
• Use computer-aided design (CAD) software to create efficient layouts.
• Collaborate with management and staff to implement solutions.
• Monitor operational performance and sustain improvements.
• Use simulation software to simulate new line setup or upsize or downsize of capacity.

Job Requirements

• Typically requires a Bachelor’s degree Industrial Engineering or equivalent experience in addition to 5 years of experience in a manufacturing or related Industry.
• Experience with Lean Manufacturing and Six Sigma methodologies.
• Experience in setting up factory or area for Cleanroom requirements
• Proficiency in CAD and simulation software
• Strong project management skills
• Excellent problem-solving abilities
• Effective communication and teamwork skills
• Understanding of ergonomic principles
• Capability to manage multiple projects concurrently
• Proficiency with statistical analysis tools
• Experience with production planning and control
• Ability to work independently and as part of a team
• Experience and Knowledge of operating bulky and heavy product : 5Mx7M and 10-15 tons weight