Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Min Nitec in any discipline
• Good command in English to liaise with different entities
• Junior level position is available.

• 5 days Mondays to Fridays: 8:30am to 6pm
• $6500 – $8500
• Pandan Road Singapore (Clementi)
• Transport: We have company bus departing near Clementi MRT station at 8.10am to bring staff to our office and also a return company bus trip back to Clementi in the evening.

Responsibilities:

• Report to the Project Director / Manager in charge of the WTW system.
• Project Support: Provide technical expertise to oversee the design, development and construction of the WTW system.
• Interface with WTW system designer, vendors, fabricators including drawings reviews, sourcing equipment, cost control and monitoring, schedule monitoring and update.
• Project Execution: Oversee project implementation according to the requirements and objectives. This includes schedule monitoring, vendors sourcing and recommendation, purchase/ cost evaluation, resources allocation, attend to inquiries, clarifying technical details, supervising project execution, implementing corrective actions, conducting Factory Acceptance Tests, and finalizing as-built documentation.
• Troubleshooting and Repair: Diagnose and resolve malfunctions in deck machinery using technical manuals, hand tools, and power tools.
• Record Keeping: Meticulously maintain records of all changes, maintenance, repairs, and inspections.
• Develop operating, maintenance and safety procedures for the WTW system.

Requirements:

• Min Degree in Mechatronic or equivalent
• Min 5 years working experience in Marine Industry or shipyard environment.
• Good understanding of deck machinery such as winch, crane, lifting and handling equipment and the related IACS (particular ABS, DNV, BV) rules and regulations.
• Added advantage with specific experience in WTW system (Offshore Passenger Transfer System).
• Strong understanding of mechanical principles, hydraulic and electrical system and P&ID with ability to perform trouble shooting.
• Software – able to use MS Office, MS Powerpoint, MS Project, Adobe and AUTOCAD. Ability to use Primavera scheduling software an added advantage.
• Good understanding of Document Control. Added advantage with knowledge of ISO9001:2015 QAM system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Gantry Associate Engineer x 2 (2 years contract renewable)

4 days, 12 hrs rotating shift from 7-7; first few months permanent night shift from 8.30pm-6am

[Sunday is rotating standby]

Salary: $2700 -$3000

Location: Bedok office

Job scope:

• To perform comprehensive maintenance for system
• To perform site supervision and hands on when required..
• To perform troubleshooting and devise resolution when issues or faults arises.
• To communicate/supervise contractors on safety and work related tasks.
• To execute job related tasks assigned by Engineer/Shift Engineer.
• To complete reports for jobs done.

Requirements:

• Diploma in Mechatronics, Electrical or Electronics
• Willing to work at height (6 meters) on outdoor public road on gantries.
• Experience in electrical and electronic works.
• Class 3 driving license is required
• Experience in basic Microsoft office.
• Understand basic Window system.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Able to work in 12 hours rotating shift, first few months will be permanent night shifts

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Handle the Precast Concrete Production in the factory.
• Understand the design drawings and production drawings and conduct quality check.
• Liaise with all the relevant parties for production and inspection of the factory.
• Manage the Suppliers and Contractors to rectify if there are any defects prior to delivery to site.

Requirements:

• Diploma in Civil Engineering or equivalent
• At least 4 years of PPVC and/or PBU Production control experience.
• Proficient with ICTs, Digital Progress control/monitor.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Collaborate with Senior Engineers for design requirements and specifications.
• Assist in Analog, mixed-signal, and digital IC design.
• Participate in RTL coding and verification for digital ICs.
• Support design verification tasks.
• Conduct circuit simulations and analysis using Cadence, Synopsys, and Mentor Graphics tools.
• Assist layout engineers with floor planning.
• Analyze and debug silicon failures, suggesting design improvements.
• Contribute to the development of design methodologies to enhance efficiency.
• Document design work and test plans.
• Collaborate with cross-functional teams to ensure successful tape-out.

Requirements:

• Bachelor’s Degree in Electrical Engineering or equivalents.
• At least 2 years of relevant working experience.
• Understanding the IC development flow in advanced CMOS processes, including design, layout, and tape-out.
• Understanding the fundamental theories of digital or analog circuit design.
• Capability to generate inventive designs and circuit solutions tailored to fulfill customer needs.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a senior technical role at our Singapore office in the future.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• Position title: Sales Engineer
• Location: Loyang Way, Loyang Industrial Estate
• Working Days: Mon - Fri
• Working hours: 830 a.m. to 530p.m.
• Salary: $3,000 - $4,500 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Job Description

• Checking parts
• Collect parts from Machines
• Record daily output and submits to leader
• Responsible for production output

Requirements

• Secondary education
• Able to understand and communicate in English
• Good eyesight.
• Preferably some years of work experience in manufacturing or plant environment.
• 6 Days work.
• Willing to perform rotating shifts.

Objective: To plan and procure direct materials to support the production plan for order fulfillment to customers and to keep inventory at an optimum level.

Job Description & Requirements

• Responsible for material requirements planning and procurement; plan and issue PO using computerized MRP II in a dynamic manufacturing environment and follow through to complete delivery and approval
• Manage operational communication directly with vendor
• Act on MRP messages for order follow up
• Ensure optimum inventory levels with safety stock to cover demand orders / forecast
• Ensure material availability and resolve shortages
• To collaborate with suppliers and freight forwarders to ensure supply continuity
• Review / resolve price and quantity discrepancies (invoice vs PO)
• To minimize and avoid slow moving and obsolescent materials
• To achieve Inventory Holding target
• To achieve On Time Delivery target for shipment to customers

Requirements

• Diploma in Supply Chain / Production Engineering.
• Preferably with at least 3 years’ Buying and Planning experience in a manufacturing environment.
• Possess good analytical, communication and problem-solving skills
• Experience in LEAN initiatives
• User of SAP planning and procurement modules
• Self-motivated and a good team player

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Electrical Engineer for the next phase of their business. They are located in West.

Duties:

• Supervise and enhance the reliability of electrical equipment in the Gas Engine Generator (GEG) area.
• Implement and maintain reliability programs and maintenance procedures for electrical systems.
• Manage minor CAPEX electrical projects in line with company standards.
• Investigate electrical failures to identify root causes and implement solutions.
• Coordinate with external stakeholders, including government agencies, on electrical matters.
• Support major expansion projects from an electrical and operational perspective.
• Work with Licensed Electrical Workers to ensure system integrity.
• Participate in emergency response, with assigned roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in Electrical maintenance or design

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Inspect, maintain, and repair electrical systems
• Responsible to calculate electrical usage and voltage
• Perform installation of new electrical systems, wiring, and components on construction site
• Ensure all work complies with regulations, safety standards, and environmental guidelines
• Conduct regular inspections and preventive maintenance to minimize the risk of electrical failures

Requirements:

• Nitec in Electrical and Electronics Engineering or its equivalent
• Minimum 2 years of related working experience
• Knowledge in electrical systems and automation in construction industry
• Strong communication, teamwork, and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Responsible for the design, implementation and monitoring of all electrical related works at site
• Detailed design of all Electrical related works
• Interpret tender drawings and studies the contract documents and applicable standards or specifications prior to design of the Electrical works
• Manage directly and provide engineering and technical supports to all the electrical work groups at site
• Coordinates with Client / Consultant’s representatives for any site instructions and inspection of works
• Support the Construction Manager in accomplishing all the goals and targets for the electrical groups at site
• Ensure that all the works done are in accordance with the approved construction drawings, contract documents, project specifications, and all applicable standards whether local, national or international standards
• Ensure that all site works are done according to all applicable quality standards
• Directly responsible for the safety of all electrical group personnel of the project by ensuring that the project execution will be done according to all applicable health, safety, sanitary and environmental standards.

Technical

• Design, integration & coordination, installation & commissioning of mechanical systems and services required for the project
• Liaise with Construction/Installation Manager to ensure job is on schedule on Site.
• Liaise with Client on all technical aspects of the project.
• Provides engineering advice for the Construction/Installation Team.
• Attend meetings with client on all disciplines of the work (i.e. 1 etc.) as required.
• Prepares with the Quality Manager all Inspection and Test Plans and associated Project Specific Procedures.
• Ensure that the quality requirements of the client are adhered to and that company procedures are followed.
• Coordination & integration of the design with other engineering design disciplines & services
• Ensure project timetabling requirements are met
• Development / production of inspection & test and operating & maintenance manual documentation.
• Ensure local regulatory and OHS requirements are maintained
• Ensure that the surveys of installations throughout the project are conducted in a professional manner with all results being reviewed and accepted by UGL. All actions resulting from these surveys are coordinated by the Engineer until completion.
• Provide written reports on engineering activities as required by the Project Manager.
• Mentor Engineering Graduates and Engineering Vacation Students (Engineering Assistant)
• Maintain documentation and registers
• Provide monthly reporting data to the Engineering Manager as required

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• Minimum 5 years’ experience as an Electrical Engineer within a similar industry.
• Degree in Electrical Engineering with more than 5 years’ experience in basic design requirements, fabrication, installation, T&C and all site activities related to all electrical works.
• Familiar with all electrical engineering methodologies as well as the corresponding equipment, materials, consumables and tool allocations related to electrical works.
• Ability to work as part of a close-knit management team and manage numerous activities / projects simultaneously – both short and long term.
• Ability to work on own initiative and with the minimum of supervision
• Outgoing personality essential for dealing directly with Clients and their design team
• Demonstrated ability to work independently to organize and prioritize demands, handlemultiple complex tasks simultaneously, set and meet deadlines and follow-through within a fast-paced environment with multiple and competing demand

Key Responsibilities:

• Assist in the planning, execution, and monitoring of civil engineering projects to ensure they are completed on time and within budget.
• Supervise construction activities on-site, ensuring compliance with technical specifications, safety regulations, and quality standards.
• Liaise with project managers, clients, subcontractors, and authorities to ensure effective communication and project alignment.
• Conduct regular site inspections to monitor progress, quality of work, and adherence to safety protocols.
• Review technical drawings and designs for accuracy and ensure they are implemented correctly on-site.
• Prepare progress reports and documentation for management and stakeholders.
• Identify potential issues or risks during project execution and develop appropriate mitigation strategies.

Qualifications:

• Education: Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board (PEB) or Building Construction Authority (BCA).
• Experience: Minimum of 10 years of relevant local experience in civil engineering projects, specifically in infrastructure, sewer & drainage, and roadworks.
• Certifications: Possession of Resident Engineer (RE) or Resident Technical Officer (RTO) certification is preferred.
• Project Exposure: Experience working on LTA or PUB projects is highly desirable.

Skills:

• Strong technical knowledge of civil engineering principles and practices.
• Excellent leadership and team collaboration skills.
• Proficient in project management software, AutoCAD, MS Office, and MS Project.
• Ability to work independently with minimal supervision while meeting tight deadlines.
• Strong problem-solving skills and attention to detail.

Benefits:

• Competitive salary package commensurate with experience.
• Opportunities for professional development and career advancement.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Larry Loh Yi Song
Registration Number: R23115969
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Production Test Manager

(Semiconductor Device)

• Working Location: Tai Seng
• Working Days: 5 days (office hours)
• Salary Range: S$ 10,000 – 12,000

Job Requirement:

• ATE Test Program Design and Development for new products (Production and Characterization Test)
• Design/Develop Final Test Loadboard and Wafersort Probecard
• Perform Characterization Testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language, and scripting
• Monitor and manage production test yields, maverick lots, engineering lots, product test log maintenance, product data statistical process, characterization data process.
• Hands-on test debugging, RMA analysis, and improving test solutions (Hardware and Software)
• Establish cost-effective production test solutions
• Develop team technical competency.
• Build product test plan, schedule, resources requirement and project tracking and execution.
• Conduct product test and releases review, approve the test program releases.
• Maintain and improve the product test process.

Job Requirement:

• Degree in Engineering (Electrical/Electronics)
• Minimum 5-yrs ATE Test Program Development (C++ and/or VB)
• Experience in Test HW Development (Loadboard and Probecard)
• Good knowledge on manufacturing process (fab, packaging, test)
• Hands-on development experience is a must with Teradyne J750 ATE testers, IG-XL test programming
• Hands-on development experience with Chroma and other main stream testers.
• Project management skills and experience in people management.
• Preferred: Knowledge in AEC Q100 automotive qualification guidelines, experience in the automotive test flow, AEC Q100 data analysis, wafer and FT lot process.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Summary of Job Description

To manage and administer the organization’s systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.

Key Responsibilities

1. Install, configure, upgrade and administer Windows servers.

2. Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.

3. Perform regular system OS, firmware patching, bug-fixing and upgrading.

4. Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.

5. Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.

6. Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.

7. Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.

8. Work closely and provide technical support to other IT teams as required.

9. Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.

Requirements

1. Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.

2. Advantage to possess the MSCE certification.

3. Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.

4. Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.

5. Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.

6. Strong experience and/or good knowledge in Microsoft Active Directory.

7. Good knowledge in Incident, Problem and Change Management framework such as ITIL.

8. Experience in MS SQL Database would be advantage.

9. Strong written, oral, interpersonal communication and presentation skills.

10. Excellent analytical and problem-solving skills.

11. Highly self-motivated and directed.

12. Ability to effectively prioritize and execute tasks in a high pressure environment.

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break to-fix client customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.


Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.


Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.


Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.


Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.


Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.


Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.


Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.


Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.


Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.


Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

Job Descriptions

• Plan, schedule and manage of all aspect of utilities coordination related works.
• Coordinate and communicate with various stakeholders, including but not limited to design consultants/engineers, other departments, project representatives from clients, statutory / authority agencies etc. to set the requirements for work deliverables and engineering works that must be submitted.
• Manage and monitor progress, quality of workmanship and ensure that it complies with authority requirements.
• Highlight any discrepancies and advise the staff on the interfacing of utility services and related works.
• Coordination with other disciplines to guarantee that designs meet other infrastructure requirements.
• Perform all duties in accordance with company policies, processes, systems, and procedures.

Requirements

• Minimum Degree in Mechanical or Civil Engineer with at least 3 years of underground utilities matter.
• LTA Project Experience is preferred

Main Responsibilities

• Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.
• Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.
• Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.
• Managing the work activities for the group of Sub-Contractors, supervisor and workers
• Ensure that all legal requirements under the Singapore laws are complied with.
• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirement.
• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Job Specifications

• Diploma and above.
• Civil Engineering / Structural working experience in related fields is advantage.
• A proactive and resourceful individual who possess good communication, negotiation and presentation skills.
• Good communication and analytical skills, able to interact with people of all levels.

Mon-Fri, 8.30am-6pm.

Need to be available for occasional night/weekend/PH project

Office location: Outram

Responsibilities

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Requirements

• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred
• This job is suitable for older workers

Please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Role Description

As an Automation Engineer, you will be responsible to provide engineering subject matter expertise support to the manufacturing plants, utilities and site facilities operation to ensure consistent product supply and deliver production target. You will be entrusted with the responsibility to ensure maximum plant capabilities through continuous improvement so that equipment and facilities will be optimized in accordance to Good Manufacturing Practice, Good Engineering Practice and in compliance with regulatory requirements as well as EHSS requirements.

Responsibilities

• Lead operational plant troubleshooting efforts and investigation of production process, equipment, systems and code/configuration
• Provides support for the development of new product launch, new capabilities and optimization operational project initiatives to facilitate technical transfer of new program into manufacturing and provide the automation solution
• Provides technical support for new equipment/process start-ups and operation
• Provide operational support to the GMP processes including some off-hours on-call support
• Perform Root Cause Analysis, develop corrective and preventive actions and develop technical solutions to prevent recurrence
• Make changes to manufacturing process control under strict GMP change control management process to optimize processes and maintain compliance
• Responsible for the execution of all design, build and run activities
• Ensure robust testing of new configuration features based on structure risk assessments
• Work closely with stakeholder to ensure production supply
• Collaborate with cross functional team to resolve incidents, events or deviations
• Update or develop standard operating procedures, work instructions, functional / design specifications associated with automation process control.
• Promote Safety, Quality and Compliance culture and continuous improvement mindset that lead to plant safety, quality and compliance to regulatory requirement
• Support engineering process performance management, audit and inspection
• Provide training to plant personnel on automation control process
• Support Service Owner and System Owner roles for DeltaV within the company

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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• To assist the Director to manage and responsible for defining project scopes, objectives, plans and performance to ensure the completion of project deliverables according to required standards and client expectations
• Ensure that the design and construction works comply with all the relevant statutory acts, regulations and practices.
• Ensure and responsible for all safety & compliance of work on site.
• Monitor & Coordinate Project Progress and responsible for all site inspection, planning and other site activities, etc..
• Ensures delivery and receipt of all project documents by deadlines.
• To lead painting team and assist to implement new coating system
• Conduct monthly governance meeting with contractors, performing performance review and ensuring contractual obligations are met.
• Assist on variation orders, addition/omission, extension of time for Contracts.
• Ensure the closure of final accounts and outstanding invoices issue due to contract expiry as and when necessary.
• Assist the Head of Marketing to lead a team of marketing professionals to create innovative business and marketing plans.
• Align regional strategies with global vision, ensuring consistent brand messaging.
• Monitor sales trends and implement plans to maximize brand impact.
• Provide clear guidance to direct reports, setting objectives and priorities.
• Strategically plan and execute product launches in line with marketing strategy.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule.
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Diploma / Degree in Mechanical Engineering with ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection background.
• Min 3 years working experienced and equipped with knowledge in M&E Services (Especially Machanical, ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Knowledge of BIM or AutoCAD added Advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• To work as the Design Engineer to our LTA projects.
• To review of contractor’s Design and Construction submission and comment.
• To assist the SDE in the review of design submissions.
• To attend design meeting and all other relevant meetings as and when required.
• To give suggestion in construction sequence based on the design reviews.
• To follow PGI on rotational basis with the SDE.
• To review Shop Drawings and comment if any.
• To prepare Independent Design Reports.
• To visit site and review compliance with design requirements.

Requirements

• At least five (5) years of relevant experience on projects similar in nature to the Works in the Civil Contract.
• At least five (5) years in the design of structural and/or geotechnical works for deep excavation projects of a similar size and complexity.
• Experience in working in a structural engineering team within a large multi discipline project team.
• Experience in minimum facility platform design and including the substructure, topsides and bridges.
• Ability to meet agreed deadlines.
• Possess excellent interpersonal skills and ability to work as part of team.
• Familiarity of Singapore local codes & standards.

Interested applicants are invited to submit your updated resume, stating current/expected salaries to: [email protected]

We regret to inform that only short-listed candidates will be notified.

Overall Job Objectives

Assists the PM to oversee the construction activities, progress, planning, implementing, and monitoring of work schedules in accordance with the master and detailed work programme

Core Responsibilities

1. Attend site meetings and inspection

2. Preparation of documentation including project status report, method of statement and work procedure for the project.

3. Planning, executing, monitoring and control of the project.

4. Liaising and coordinating with all parties such as clients, consultants, consultants’ representatives, site supervisors, and sub-contractors

5. Handing of technical and engineering problems

6. Supervise ongoing site activities closely

7. Ensuring that the quality control of the project is met

8. Ensure that all the construction safety rules and regulations are being observed

9. Prepare necessary work and safety permits, submission documents and drawings once work are completed.

10. Any other ad-hoc tasks assigned

Job Specifications

1. Degree in Engineering or related disciplines

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 3 years of relevant experience.