• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Job Responsibilities:

• Handling MEMS modules development related project independently.
• Host regular PRS review meeting with project owners of TD integration and Fab module engineers.
• Provide robust recipe to TD PI for new process developing
• Co work with fab module engineers to provide solutions for projects
• Provide risk assessments for new developing projects.
• Continuous improvement

Job Requirements:

• Bachelor degree in any Engineering discipline
• At least 3 years' experience from Etch/Diffusion/Thin Film/Photo process engineer
• Integration experience is a plus
• Capable of using DPE, 7 QC tools, FMEA, SPC, 3L5W, 8D

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Responsible for organizing and managing project management activities, ensuring that projects are executing smoothly and efficiently against an agreed plan and budget. Handle customer's enquires on the assigned projects and be the primary point of contact between the company and customers. Coordinate the activities of functional departments to support the project.

DUTIES & RESPONSIBILITIES:

- Conduct cost estimation and feasibility study meeting

- Prepare and submit customer final Product Print and components 2D Prin to Document Control

- Organize and chair Advanced Product Quality Planning (APQP) Team meeting

- Establish Process Flow, FMEA, Packaging Specification, Control Plan and Production Information (PPI)

- Prepare Project Schedule and PPI after reviewing with customer

- Work with Tooling Engineer to assign tooling project subcontractor and release Purchase Request

- Lead APQP Team in reviewing Design Concept and preparing the design for manufacturability and Assembly (DFMEA)

- Review design with customer

- Establish Error Proofing, Productivity and Yield

- Monitor and tracking closely on all tool-up progress, tool repair/modification and all drawing updates to ensure schedule compliance

- Submit sample and PPAP report to customer and progress tracking

- Update and release PPI and Process Flow Chart upon PPAP approval

- Conduct hand over meeting

REQUIREMENT:

- Degree / Diploma in Precision Engineering, Mechanical Engineering or Manufacturing Engineering

- Min 3 years experience with basic knowledge in Unigraphics, Solidworks, Molding & Tool making

Responsibilities:

• Develop and maintain project schedules in consultation with the project team
• Coordinate and obtain inputs from project team, contractors and suppliers to support the development of project programmes
• Prepare baseline schedule which includes resources, cost loadings, S-curves, Programme Narratives, and scope appreciation presentation
• Work on progress forecast and prepare rolling programmes
• Update, track and report project progress against planned schedule
• Monitor and control progress to make sure that turnover and cost is in line with master construction program
• Ensure timely submission of materials with approvals
• Ensure project orders and deliveries are in accordance to agreed schedules
• Assist in the overall interfacing and coordination works as and when required

Requirements

• Degree in Civil / Structural Engineering recognized by Professional Engineers Board (PEB) Singapore or Building and Construction Authority (BCA)
• Good understanding of construction industry practices and standards to perform planning and scheduling
• Experience in LTA programme preparation, programme requirements and submissions
• At least 3 years’ experience in large scale projects with hands on experience doing planning and scheduling for civil and building projects
• Candidate with more experience will be considered for a senior role
• Proficient in planning software such as Primavera P6 and Microsoft Project
• Candidate with 4D BIM knowledge will have an added advantage
• Highly motivated, self-driven with initiatives to work independently to produce programmes, narrative and histograms
• Meticulous, eye for details and a good team player
• Ability to multi-task in a fast paced and dynamic environment

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.

Job Scope:

• Develop and maintain relationships with key clients and prospects.
• Identify customer needs and provide technical solutions that align with product offerings.
• Conduct product presentations and demonstrations to clients.
• Provide technical support and advice to customers during the sales process.
• Prepare and deliver detailed product proposals, quotations, and technical documentation.
• Collaborate with engineering and product teams to ensure customer requirements are met.
• Drive sales growth through direct sales activities and follow-ups.
• Negotiate terms and close sales agreements.
• Conduct market research to identify new business opportunities and market trends.
• Provide post-sales support and ensure customer satisfaction.
• Attend trade shows, conferences, and industry events to promote products and services.
• Track and report on sales performance, targets, and project progress.
• Ensure compliance with company sales policies, pricing strategies, and technical standards.
• Assist in the development of marketing materials and sales tools.

Requirements:

• Diploma/Degree in Electronics, Electrical, Engineering, Industrial, or Mechatronics
• No experience required, entry-level candidates welcome
• Passion for automation, creative and adaptive approach
• Good communication skills, able to explain technical concepts clearly
• Product training provided
• Knowledge of PLC programming, touch panels, control, and automation

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Assist in manufacturing of cosmetic products. Maintain a clean production premises. Weighing of cosmetic ingredients accurately and ensuring the right production enviroment. Packing of the cosmetic product in packaging, labelling . Checking of the delivery address with the saloes order created. Able to read standard english.

Working Location: Tuas

Working hours: Mon to Fri (7.00am - 4.15pm)

Duties:

• Compiles and records production data for industrial establishment to prepare records and reports on volume of production, consumption of raw material, quality control, and other aspects of production, performing any combination of following duties:
• Compiles and records production data from such documents as customer orders, work tickets, product specifications, and individual worker production sheets, following prescribed recordkeeping procedures, using typewriter, computer terminal, and writing instruments.
• Maintains files of documents used and prepared.
• Makes copies or scans of correspondence or other printed matter. Files such material electronically or in hard copy.
• Answers telephone and provides information to callers or routes calls to appropriate official.
• May have frequent communication with customers and/or vendors, as assigned.
• Provides administrative support and materials to various departments and functions, which may include production, sales, quality, purchasing, customer service and finance.
• Responsible for completing and maintain all shipment related requirement, such as shipping document, shipping arrangement and related activities.
• Coordinate interactions with inter departments.

Applicants who possess the relevant experience or interest are most welcome to apply.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Lau Wei Ling (Natalyn)
Registration Number: R1762677
MCI CAREER SERVICES PTE LTD (06C2859)

Production Assistant

Working Schedule

• 6 Days Work Week

Job Scope

• Assisting in Food Production
• Maintaining Cleanliness and Hygiene
• Packaging and Labeling
• Quality Control Support
• Stock and Inventory Management
• Operating Equipment
• Documentation and Record Keeping
• Supporting Other Departments
• Following Safety Procedures
• Team Collaboration

Job Requirements

• Physically FIT as the role requires intensive standing and heavy lifting (Lift/slide and place on trolley)
• Able to work in fast-paced environment
• Tech-savvy
• Willing to work on rotating shifts, public holidays and weekends

Dress Code

• Black T-Shirt, Dark Coloured Jeans and Safety Shoe

To apply, email us at [email protected]

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

Job Responsibilities:

• Perform all assembly / injection related operations and secondary processes
• Perform basic housekeeping to maintain safe work station
• Utilize work tools to check and perform all assembly processes
• Check for defects and perform re-work when required
• Report to leader and assistant leader

Working Hours

• 4 days : Mon - Thur, 6:45am - 6:45pm;
• 4 days : Mon - Thur, 8:15am - 8:15pm / 8:15pm - 8:15am
• 5 days : Mon - Fri, 8:15am - 5:30pm

Others

• Transport provided at designated locations
• Medical and dental benefits
• Attendance allowance

The planner is in charge of the raw materials all in place to support Production Manager on his schedules of the production runs. He needs to co-ordinate with purchasing and customer service to have optimal planning for the organisation needs.

~ Apply basic negotiation skills and techniques.
~ Articulate and discuss ideas.
~ Develop self to maintain professional competence at supervisory level.
~ Execute crisis management plan.
~ Inventories awareness.
~ Manage productivity improvement.
~ Recommend ways to reduce down time for best yeild planning.

• 5 days work week
• Location: Toa Payoh
• 2 years' contract
• Basic up to $5000

Key Responsibilities

• Setup and optimize applications and databases to meet project requirements.
• Analyze, review, and suggest software application improvements to support new services.
• Collaborate with software development teams, clients, and users to boost application performance.
• Administer applications, including user account management and configuration.
• Develop and execute comprehensive Test Plans and User Acceptance Tests (UAT).
• Prepare detailed UAT reports and maintain configuration records.
• Investigate and resolve production issues, liaising with vendors as needed.
• Manage application migrations and rollouts for new releases.
• Monitor and document application performance metrics.
• Develop tools to assist L1/L2 teams in their investigations.

Technical Expertise:

• Solid understanding of CCTV/networked camera systems and IoT management applications.
  Proficient in application design, analysis, and technical documentation.
  Knowledge of Video Management products and network fundamentals (TCP/IP, DNS, DHCP, etc.).
  Hands-on experience with Golang, Node.js, JavaScript, Windows Server OS, CentOS, Ubuntu OS, and MongoDB.
  

Education & Experience:

• Bachelor’s Degree in Computer Science, IT, or Software Engineering.
  Relevant working experience in video and IoT management applications, software analysis, and design.
  

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

As a Non-Volatile Engineering Group (NVEG) Engineer / Senior Product Engineer in NAND Component Reliability team at Micron Technology, Inc., you will be part of NAND product development team responsible for developing and executing NAND component reliability test strategies for Micron's newest NAND products. You will be working with a group of Engineers to test and characterize Micron's latest NAND product in all Product Reliability aspects, defining reliability gaps and work with cross functional teams to drive for resolution and to achieve product qualification on time.

Additionally, you will be working closely with NAND product, Design, R&D, Fab and Quality teams and your success will be significantly contributing to Micron's strategic objective of maintaining Technology and Product leadership.

Key Responsibilities:

• Work with NAND Reliability Architecture /TD/Media architecture/System integration teams to define and develop reliability stress, test flows and test plans to cover all Product Reliability aspects.
• Responsible for NAND Component Reliability testing execution to meet the aggressive timeline by managing the project schedule and collaborating with Reliability Operation teams for test plan execution.
• Analyze large amounts of reliability data and present it to cross functional teams to assess reliability capacity, defining reliability gaps and drive for resolution and improvements.
• Debug and identify root cause and failures in reliability tests by electric failure analysis(EFA) and Physical Failure Analysis (PFA) and drive for resolution and improvements through cross functional team collaboration.
• Work closely with Global Quality team to define qualification plan, review the qualification execution progress and drive for qualification gating issue resolution.

Requirements:

• Degree in Electrical & Electronics Engineering or related disciplines.
• Good understanding of NAND device operation, Reliability testing and NAND-System integration.
• Good knowledge of semiconductor processing and device physics.
• Good knowledge of statistics and data analysis tools.
• Excellent Problem solving and Analytical skills.
• Effective communication and presentation skills.
• Self-motivated and enthusiastic.

Job Description

The candidate will be responsible for designing and drafting the electrical and instrumentals systems of Ships and Offshore Platform independently. The candidate will interact with Clients, Classification and Statutory bodies and Vendors in the process of design. Candidate to be able to prepare the following drawings independently:

• Electrical Load
• Single Line Diagram
• Short-Circuit Calculation
• Lighting Arrangement
• Transformer Load Analysis
• Cable Estimation

Desired Profile

• Min 5 years’ experience of which at least 3 years should be in Marine Design.
• He/She should be conversant with Ship electrical system and classification rules and IEE.
• Skills in Excel, Electrical design software and CAD-tools is required.

Requirements

• Degree in Electrical Engineering
• Excellent Communication Skills
• Conversant in Design of Electrical and Hybrid Propulsion systems, including batteries, battery charging systems etc.

• Collaborate with the project manager to manage design control systems and programming for automation projects, ensuring alignment with budget and timeline expectations.
• Modify control systems, designs, and other related documents according to established processes, industry standards, and customer-specific requirements (URS).
• Participate in internal processes such as purchase, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), debugging, testing, and validation operations for control systems.
• Assist in optimizing control systems through technical expertise in system designs and implementation.

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Production) / Assistant Production Manager
• Working Location: Tuas
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Daily supervision of plant machinery and systems across all facilities, ensuring they are operational and well-maintained for effective production.
• Collaborate with the Maintenance and Technology departments to solve any issues with production quality, processes, or equipment.
• Educate and guide Senior Supervisors on maintaining the plant's working condition, focusing on safety, quality, and minimizing waste.
• Track and manage the use of raw materials and production to maximize efficiency and reduce excess use.
• Create detailed operating instructions for staff for each shift that covers starting, stopping, and any operational changes needed for tests, projects, or maintenance.
• Be informed about our management systems and relevant certifications like ISO and ITAF, perform corrective measures if necessary, and ensure department adherence.
• Direct studies and test new products and materials, conducting analyses that lead to process improvements.
• Support other departments with any extra tasks as needed.

APPLY NOW!!!

• Possess a Diploma/Degree in a relevant discipline
• At least 2 years of hands-on experience in a production/manufacturing environment
• Proven leadership and/or supervisory experience
• Effectively communicate information with courtesy and clarity to employees of the organization and occasionally, customers or clients

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturer
• Position Title: Machine Operator (Maintenance & Production)
• Working Location: West – Boon Lay (Nearby Jurong Shipyard)
• Working Hours: 5.5 days (Mon to Fri: 8 AM – 5 PM, Sat: 8 AM - 12 PM)
• Salary Package: Up to SGD2800 + OT + Travel Allowance + AWS + Performance bonus
• Duration: Permanent

Key Responsibilities

• Read and follow job orders
• Determine the required quantity to meet daily output
• Prepare and set up machines for production – clean, checking etc.
• Ensure to carry out machine operation and maintenance in good and safe working conditions
• Control and run the machine to the fullest extent
• Being able to identify any faults or problems in operations or maintenance of machines and troubleshoot arising issues
• Inspect the machine outputs for process and quality control
• Provide detailed reports and logs on the work done daily
• Keep up with safety requirements and maintain a safe work setting at all times
• Proposing improvements to the process or machines as needed
• Reporting safety hazards within the work environment
• Debagging activities and packing products in 25kg HL and jumbo bags

APPLY NOW!!!

• Min. N Level
• Min. 2 years of working experience in the manufacturing industry or relevant field
• Able to do repetitive tasks; detail-oriented; understanding of industry and safety standards
• Possess basic knowledge of PC, general maintenance, and repair tasks
• Comfortable to work OT
• On-Job training provided

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67062 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Responsible for materials planning based on production demand.
• Monitor material shortages and ensure material availability to support production plan.
• Plan production schedule to meet delivery requirement.

Requirements:

• Diploma in Manufacturing/Production/Electronics Engineering
• At least 2 years of experience in electronics manufacturing industry
• Good knowledge in ERP/MRP system

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a Software Test Engineer, you will be responsible for Integration, Verification, Validation and Qualification (IVVQ) testing related activities alongside product deployment and configuration of Cloud Native Architecture Solution for transportation projects.

Responsibilities:

· Work with IVVQ Manager to ensure that all the requirements are properly testable – including the testing method – and that full V&V Traceability can be put in place and maintained with the verification test scenarios.

· Prepare the resources used for various test configurations, develop and implement verification procedure, compile the results documents, manage the deviations and record all verification results.

· Responsible for integration, perform factory acceptance test (Based on Singapore Factory) of Telecom sub-systems, communicate with customer, prepare report and submission to customer.

· Deploy, configure and manage the Telecom system IT infrastructure, such as servers, storage and network devices

· Configure software and hardware systems and deploy integration solutions based on Cloud technology.

· Support and/or perform troubleshooting and creating tools to resolve incidents where necessary

· Proactive to help the team in any other areas within the scope of software development life cycle.

· Deployment of on-prem data center solution (IT Infra) from hardware and OS and its services perspective

· Deployment of network solutions including firewalls

· Deployment of software on the data center and any other external hardware

· Deployment of cyber solutions

· IVVQ testing of IT infra/network/software/cyber solutions

Requirements:

· Tertiary qualification in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering or related discipline (essential)

· Diploma or Degree in Electrical / Electronic / Telecommunications Engineering (preferred)

· >3 Years of direct experience in manual/automated testing, configuration and management of IT infrastructure.

· Experience in designing and developing integration solutions using APIs, micro services, and service-oriented architecture is preferred

· Strong understanding of Linux operating systems and the fundamentals of VMware ESX and related technologies.

· Knowledge of containerization technologies such as Docker and Kubernetes and cloud computing.

· Knowledge in Networking protocols and Virtualization preferably with experience in Ansible and other related IT automation tools.

· Familiarity with scripting languages such as Python, Bash, or Perl is preferred

· Strong understanding of testing methodologies and processes.

· Familiarity with test management tools, JIRA, SVN and other software tools.

· Familiarity with Railway communication systems, such as CCTV, Passenger Information, Public Address, Radio Communication, PABX.

· Experience working within a Systems Engineering lifecycle

· Experience of IT in industrial environment

· Relevant experience in similar LTA MRT projects is preferred.

· Experience in the following will be an advantage :

Ø IT Infrastructure Design and Implementation

Ø Data Centre Design and Implementation,

Ø Disaster recovery design and implementation, such as Arcserve,

Ø High Availability Systems,

Ø Virtualization (VMware, VSAN,…),

Ø Kubernetes,

Ø Storage Systems,

Ø Hardening procedures,

Ø Firewall policy implementation,

Ø L3 and L2 switches configuration and troubleshooting,

Ø System configuration & troubleshooting, and

Ø Load, Performance and Integration testing.

• To assist the Director to manage and responsible for defining project scopes, objectives, plans and performance to ensure the completion of project deliverables according to required standards and client expectations
• Ensure that the design and construction works comply with all the relevant statutory acts, regulations and practices.
• Ensure and responsible for all safety & compliance of work on site.
• Monitor & Coordinate Project Progress and responsible for all site inspection, planning and other site activities, etc..
• Ensures delivery and receipt of all project documents by deadlines.
• To lead painting team and assist to implement new coating system
• Conduct monthly governance meeting with contractors, performing performance review and ensuring contractual obligations are met.
• Assist on variation orders, addition/omission, extension of time for Contracts.
• Ensure the closure of final accounts and outstanding invoices issue due to contract expiry as and when necessary.
• Assist the Head of Marketing to lead a team of marketing professionals to create innovative business and marketing plans.
• Align regional strategies with global vision, ensuring consistent brand messaging.
• Monitor sales trends and implement plans to maximize brand impact.
• Provide clear guidance to direct reports, setting objectives and priorities.
• Strategically plan and execute product launches in line with marketing strategy.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule.
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Diploma / Degree in Mechanical Engineering with ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection background.
• Min 3 years working experienced and equipped with knowledge in M&E Services (Especially Machanical, ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Knowledge of BIM or AutoCAD added Advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• To work as the Design Engineer to our LTA projects.
• To review of contractor’s Design and Construction submission and comment.
• To assist the SDE in the review of design submissions.
• To attend design meeting and all other relevant meetings as and when required.
• To give suggestion in construction sequence based on the design reviews.
• To follow PGI on rotational basis with the SDE.
• To review Shop Drawings and comment if any.
• To prepare Independent Design Reports.
• To visit site and review compliance with design requirements.

Requirements

• At least five (5) years of relevant experience on projects similar in nature to the Works in the Civil Contract.
• At least five (5) years in the design of structural and/or geotechnical works for deep excavation projects of a similar size and complexity.
• Experience in working in a structural engineering team within a large multi discipline project team.
• Experience in minimum facility platform design and including the substructure, topsides and bridges.
• Ability to meet agreed deadlines.
• Possess excellent interpersonal skills and ability to work as part of team.
• Familiarity of Singapore local codes & standards.

Interested applicants are invited to submit your updated resume, stating current/expected salaries to: [email protected]

We regret to inform that only short-listed candidates will be notified.