Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Job Descriptions:

• Compile, review, analyse, follow up and feedback to EnGro top management on China JVs' routine operations and performances through daily/weekly/monthly/quarterly/annually reports.
• Prepare, update forecast and budget of EnGro China JVs.
• Track, update and present to EnGro’s top management on dividend declaration/receivables/remittances/status of dividend receipt from EnGro China JVs.
• Prepare quarterly financial review reports and present to the top management.
• prepare yearly performance reviews (paper work) of company's representatives in China as well as prepare and coordinate the subsequent bonus payments.
• Coordinate financial matters between EnGro Finance Department and external, internal auditors and China JVs, e.g. dividends, profit performances, business operation managements etc.
• Maintain internal system and upload data and documents, etc.
• Assist in following up on all the projects approved by management.
• Assist in analyzing new/upcoming transformational development project from JVs.
• Assist in coordinating and conducting yearly technical meeting/workshop for all the JVs in China.
• Assist in chairing China GGBS Association for promoting JVs’ products and provide value-added services.
• Assist in conducting feasibility study on new projects introduced by management and consultants.
• Assist in collaborating with internal/external stakeholders to ensure that customers’ requirements are met if new project launched.
• Any other ad-hoc duties as assigned by supervisor or management.

Job Specifications & Minimum Qualifications:

• Diploma or degree holder in finance/business development /marketing with at least 4 years relevant experience.
• Candidate with IT and Chinese state-owned enterprises experience/background will be preferred.
• Experienced and well-versed in handling project documents, paper works, reports, submissions, schedules and co-ordinations among all related parties of a project management.
• Proficient in Mandarin (good written and verbal communication skills) in order to communicate effectively with JV staff or outside parties on matters related to EnGro’s China business.
• Strong communications skills, tactfulness, integrity, good inter-personal skill.
• Good English language skills will be an advantage.
• Self-motivated and able to work independently and under pressure.
• Well versed in Microsoft Office, particularly WORD and EXCEL applications.
• Willing to learn and understand China/Chinese culture.
• Able to multi-task or handle works under tight timeline.

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for a Customer Service Executive (Freight Forwarding) in Cogent Integrated Supply Chain Pte Ltd. The Customer Service Executive will be responsible for handling export documentation, managing communication and document management processes, and ensuring proper billing for all closed jobs.

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advice timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agents.
8. Assist for rate sourcing with various carriers.
9. Adhere to all company rules and regulations including safety rules.
10. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Minimum Diploma or equivalent qualification in logistics or related field
2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry
3. Good verbal and written skills
4. Attention to detail and ability to manage multiple tasks
5. Experience in the freight forwarding industry is a plus

Others:

1. 5-day work week
2. Daily Meal subsidy
3. Medical, dental & insurace benefit
4. 2 way-Transport provided at Jurong East

Job Responsibilities:

1. Closely monitor daily outputs and yield loss
2. Update data into SAP system and planner
3. Update data of dailyproduction activity into SAP system
4. Coordinate with production planner on daily production activity
5. Closing aging Production Order
6. Ensure BOM and Routing in the SAP system are accurate and update
7. Inventory control
8. Coordinate with warehouse to meet on-time delivery

Job Requirements:

1. Secondary School and above
2. Basic computer knowledge (Excel)
3. Basic knowledge of using SAP system

Job Responsibilities·

• Keep production records including material stock records
• Coordinate and confirm goods receiving and goods outgoing documents to warehouse and QC·
• Support QC in printing and filing of COA and GHS SDS·
• Coordinate delivery orders from the customer service officers·
• Collect delivery tickets from drivers and do filing·
• Prepare a regular inventory list of goods from the GEO system·
• In charge of goods receiving and updating in GEO system
• Create Manufacturing Order and Batch Report for certain customers
• Print product labels and manage all product label templates

Job Requirement

• Education: At least GCE O/A Levels or ITE/Diploma in any field
• Proficiency in MS Office (Word, Excel, Powerpoint)
• Able to commence work on short notice or immediately

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

DUTIES AND RESPONSIBILITIES

Planning:

• Responsible for preparing picking slips for production (Allocating materials & machines, printing & passing of picking slips to production
• Responsible for manpower arrangement and efficiency of warehouse operations to meet work order deadline

Inventory:

• Liaise with Export team to ensure smooth delivery/collection of export orders
• Liaise with Import team to ensure smooth stock in of import orders
• Ensure the materials in the warehouse are well maintained and properly stocked.
• Responsible for mid-year & year end stock take and occasional random inventory checks
• Preparing of transfer form for material movement between warehouses

Others:

• Assist in QA/QC activities
• Any ad-hoc tasks, duties or projects as required by HOD or management

REQUIREMENTS

Qualifications and experience:

• ITE / Diploma / Degree Holder in Engineering
• At least 2 years of related experience of relevant production planning and control experience in fast paced environments.
• Good command of English and Mandarin to liaise with Chinese Counterpart (speaking, listening, reading and writing)
• ISO related knowledge will be advantageous

Key skills:

• Experience with ERP system
• Strong IT skills, specifically Excel for reporting, Word & PowerPoint
• Strong organisation and interpersonal skills
• Ability to multi-task in a fast-paced work environment and meet deadlines
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions

Personal Qualities:

• Proactive, driven and resilient
• Able to work independently and as part of cross-cultural team
• Meticulous, accurate and attention to detail

Job Description & Requirements

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent
• Possess own vehicle

Responsibilities :

• Assist in HR core functions like recruitment and compensation & benefits.
• Handle Work Permit application, renewal and cancellation.
• Training administration.
• Assist in Payroll
• Any other ad-hoc duties assigned.

Requirements :

• Proficient in MS office
• Must be able to communicate with PRC workers
• Positive attitude & willing to learn
• Immediate vacancy.

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Reporting to General Manager, Planning & Coordination, this position will work closely with internal stakeholders and HQ to improve the management accounting function of the Company. The incumbent will also provide support in implementing planning and coordination-related tasks.

Responsibilities:

• Plan and analyze profit estimation and components for the business with accuracy and in a timely manner.
• Identify Volatility factors from budget and develop action plan, long term strategy.
• Review and analyze the profit structure, identify gaps and make appropriate recommendations to strengthen controls.
• Collect and analysis information about Poly Olefin Elastomer’s business environment and customer, competitor and suggest marketing report to the sale team.
• Proceeding the project to make effective and high performance about work of SCM / profit & loss management by install latest IT software (such as Anaplan and/or AI application).
• Proceeding the project to install new SAP system (SAP S4-HANA).
• Prepare reports on findings for management reporting to HQ timely.
• Provide support in the implementation of planning and coordination-related tasks.

Requirements:

• Bachelor’s Degree in any discipline
• Proficiency in Japanese language at a professional level is essential to liaise with our counterparts in Japan
• At least 5 years of relevant experience in manufacturing industry preferred
• Knowledgeable in Poly Olefin Elastomer product & market
• Good working knowledge in SAP system and latest analytics software & AI application (Anaplan installment experience preferred)
• Marketing & Data science skills
• Strong analytical and problem solving skills
• Self-driven, independent, resourceful and the ability to work with individuals at all levels
• Effective team player with good communication and presentation skills

Independently handle full spectrum of corporate secretarial work and manage portfolio of companies in Singapore and overseas including:

• new company incorporations, strike-offs, share transfers and other related corporate secretarial work;
• prepare Board Resolutions and Minutes of meetings, Update and Maintain Registers and Company Secretarial Records;
• perform e-filing with ACRA and e-stamping transactions with IRAS;
• Application for professional licences;
• Monitor deadlines and compliance with statutory requirements;
• Issuance of power of attorneys and other documents under seal;Highlight any non-compliance with relevant company policies and company laws; and helping management and directors to make the necessary changes.
• Any other duties as may be assigned by the Director.

Key Responsibilities:

• Process payroll, including overtime calculations.
• Manage employee administration, including all work passes, permits, renewals, applications, cancellations, insurance, training courses, and claims.
• Handle work injury cases for employees. Ensure timely submission of documents to MOM and the insurance broker, monitor claim status, and manage employee reimbursements.
• Handle recruitment activities by coordinating with hiring managers, sourcing candidates, conducting exit interviews, and managing the offboarding process.
• Prepare and manage employee correspondence, including employment contracts, confirmations, terminations, and other letters.
• Coordinate training programs and workshops.
• Prepare and submit leave-related applications, including maternity, NSmen, and childcare leave.
• Manage responses to government-related surveys.
• Prepare and submit applications for government-related grants.
• Perform other HR-related administrative tasks as assigned

Job Requirements

• Minimum bachelor’s degree in human resources management.
• At least 5 years of HR working experience, preferably in the construction industry.
• Knowledge of the Singapore Employment Act, CPF Act, Income Tax regulations, and other relevant legislation.
• Strong coordination skills with the ability to manage multiple HR processes effectively.
• Demonstrates a high level of confidentiality and the ability to interact and communicate with all levels of staff.
• Knowledge of the Info Tech system is an advantage.
• Only shortlisted candidates willbe notified.

Please email the latest resume strictly to [email protected] ONLY.

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Focus

-identifying New Business opportunties ,partnerships and revenues streams

-Driving sales growth and marketing strategies

-Implementing environmentally substainable practices

Responsible

-Waste reduction & quality check strategies

-Sustainable product development

-Marketing campaigns

-Sales KPI achievement

-Customer engagement

-Market research and analysis

-Identify new products/services

-Ensuring zero-waste culture

-Sale growth strategies

Requirement

+ At least 1 Year experience in sales and marketing /business development

+ Keen in sale and marketing /business development

+ Keen in enviromental substainabilty

+ Keen eye for exploring business opportunities

+ Driven,passionate about sales

+ strong sales acumen

+ Good in establishing rapport with all levels of people

+ Able to work in fast-paced environment and meet tight schedules

JOB TASKS AND SPECIFICATIONS

1. Execute strategies and customer engagement opportunities for key accounts in the specific industry sectors across Asia Pacific.
2. Assist in facilitating smooth implementation of contractual agreements.
3. Collaborate with different stakeholders to put together a plan of action for the clients and current supply chain business operations.
4. Monitor progress update of projects, initiate and implement process improvements to ensure project success.
5. Conduct research and market intelligence work to facilitate formulation of business development plans and strategies.
6. Assist in the preparation of proposals, quotations, presentations and solutions in timely manner and with utmost professionalism.
7. Tracking of KPI performance
8. Provide process improvement and optimization support relating to Logistics Data Management
9. Assist in Data and Statistical Analysis.
10. Perform other job related functions as assigned.

REQUIREMENTS

• Candidate must possess at least Diploma and above in any field
• Competent in English and Mandarin language (spoken and written)
• Good exposure in business presentation. Savvy with presentation software
• Proficient in MS. Office, Excel, PowerPoint and computer knowledge
• Excellent interpersonal and communication skills.
• Fresh graduates welcome to apply
• Meticulous and have a can-do attitude

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

· Handle the warehouse on stock fulfilment and inventory related issues.

· Keeping track of all incoming and out-going stocks.

· Handle and resolve all customers’ issues independently and promptly.

· Manage customers’ expectations and ensure customers’ KPI targets are achieved.

· Arrange shipment and delivery.

· Track and ensure timelines on orders are met.

· Work closely with warehouse logistics team as a team player.

· Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.

The Human Resource Executive reports to the Senior HR & Admin Manager.

Role and Responsibilities:

• Coordinate and communicate with other departments to meet staff training needs
• Manage staff training matter and administer training related funding and claims
• Participate and ensure continuous improvement in the maintenance of ISO and ISM system
• Ensure the correct recording of all relevant record logs and documentation
• Responsible for the proper filing and organisation of ISO9001, ISO14001 and ISM related documents
• Organise and execute employee engagement and welfare activities
• Maintain and update employees' personal files
• Follow-up on contract renewal and expiry
• Handle employee relations matter
• Handle HR letters and correspondence
• Support HR activities and initiatives
• Provide support on office administrative matter

Requirements:

• Fresh graduates are welcome to apply/ Diploma with experience
• IHRP Certified Professional certification will be an added advantage
• 2 - 5 years of working experiences in relevant industry
• Positive working attitude
• Good planning and organising skills
• Excellent MS Office skills (Word, Excel, and PowerPoint)
• Ability to work under tight deadlines
• Class 3 driving license preferable
• Experienced in workplace safety and health will be an added advantage

• Leading Healthcare Provider!
• 2x vacancies – Geylang / Serangoon
• Experience in planning/operations preferably in Healthcare!

Our client is a leading Healthcare provider

Responsibilities:

• Assist the Operations Manager in planning and coordinating daily clinic operations activities and resource utilization to ensure efficient and effective management of the clinic.
• Supervise a team of non-executive operations/ ancillary staff.
• Supervise the clinic operation team in establishing effective collaborations with other departments, clinics and service partners to support patient care delivery and implementation of new initiatives.

Requirements:

• Degree in Business Administration disciplines
• Experience in planning and/or operations in healthcare sector will be an added advantage
• Possess strong organizational, communication and people management skills
• Able to multi-task and get things done in a fast-paced dynamic environment

Other Information:

• Working Days/Hours: Mon-Fri, 9am to 6pm, Sat ends at 1pm
• Location: 2x vacancies – Geylang / Serangoon
• Up to S$4.5K Base+bonuses+attractive benefits!

To apply please click on the LOGIN TO APPLY button with the following details inside your resume for faster processing:

• Reason for leaving
• Last drawn Salary
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Jiang Yiang Dong

EA License | 14C7092

EA Registration Number | R1105012

Job Description & Requirements:

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications:

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent
• Must Possess own Vehicle.

• Develop company’s overall digital marketing strategy
• Develop engaging, creative, and innovative content to build up company’s image and regularly scheduled posts to the intended audience
• Identify gaps in branding and marketing, and recommend the best solutions and marketing strategies to improve company’s image, digital footprints, outreach, presence in all media platforms
• Able to design the brochures, catalogue, advertisement, presentation, videos, etc
• Provide periodic updates and analysis on digital marketing activities by using the analytics tools (e.g. Google Analytics)
• Evaluate and enhance the effectiveness of all online marketing channels such as SEO and SEM
• Keep track of the movement in the social media platform
• Handle Marketing research and competitor analysis
• Any ad hoc tasks as assigned

Job Requirement:

• Candidate must possess at least Diploma/Advanced/Higher/Bachelor’s Degree in Marketing or equivalent
• At least 2 years of experience in digital marketing
• Creative and self-motivated
• Good Written & strong communication skills
• Adobe Photoshop will be needed

JOB RESPONSIBILITIES AND DESCRIPTION

1. Support in project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks/milestones.
2. Collaborate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs.
3. Build and sustain effective communication with other roles involved in the project.
4. Assist to write business requirements documents for projects/enhancements.
5. Assist supervisor and team in super user/end user acceptance testing, including executing some test scripts and overseeing and execution of process training.
6. Manage change requests to ensure all parties are informed of the impacts on schedule and budget.
7. Support in pre and post implementation audits.
8. Manage customer satisfaction within the project period.
9. Support to ensure a seamless handover of successfully implemented project to operations team
10. Perform other job-related functions as assigned.

JOB REQUIREMENTS

• A bachelor Degree in a related discipline, entry level are welcome to apply
• Able to multi-task and work under pressure and tight schedule effectively and independently
• Proficient in MS Office Suite

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Job Highlights

• 44 hours, 5 days week
• Free staff meals
• In-house gym facility
• Short walking distance from Tuas Link MRT

Roles & Responsibilities:

Administrative Support Tasks

Scheduling

• Schedule maintenance and repair appointments events and work closely with the head technician & Barista on the schedule
• Coordinate with service providers and customers to ensure timely service.
• Track and manage repair requests and service calls.
• Work closely with the sales team on the equipment installation and coffee tasting schedule.

Customer Service

• Respond to inquiries and complaints related to coffee equipment.
• Respond to the equipment & POSM ordering and delivery for clients or internal
• sales team requests.
• Address any recurring issues to improve customer satisfaction.
• Reporting
• Generate reports on equipment performance, common issues, and service trends. If necessary
• Work closely with the sales department for coffee equipment and servicing contract purposes.

Administrative Tasks

• Handle invoicing and billing for repair services and parts.
• Provide quotations for and follow up on orders.
• Manage contracts with service providers and suppliers.
• Coordinate with other departments (e.g., sales, finance, technicians, procurement, IT) as needed.
• Maintain detailed records of service requests, repairs, and maintenance.
• manage key in-service reports
• Document: Technician over time & claims/service reports and service contract /
• Invoicing, RO, DO, etc

Customer Relationship Management

• Develop and maintain strong relationships with customers and clients.
• Address any recurring issues to improve customer satisfaction.
• Technical Support Tasks
• Troubleshooting
• Handling technical admin phone to assist Sales & Client requests.
• Provide solutions to common problems via phone, email, or person.

Equipment Installation

• Work closely with the sales team on the installation schedule request.
• Oversee and schedule on coffee machines installation with the head of
• technician
• Ensure all the documents and contracts are done before the installation.

Equipment and Asset Management

• Asset Tracking and Inventory Management
• Procurement and Disposal
• Reporting and Documentation
• Parts and Supplies Management
• Order and manage inventory of spare parts and supplies.
• Maintain records of parts used and replaced.
• Liaise with suppliers, procurement, and finance on spare parts and related orders.

Job Requirements:

• High school diploma or equivalent; an associate degree in Business
• Administration, Hospitality Management, or a related field is a plus.
• 1–3 years of experience in administrative support, ideally in the food service or hospitality industry, with F&B equipment knowledge.
• Basic understanding of IT systems and software, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with project management software are a plus.
• Strong organizational and time-management abilities, with attention to detail and accuracy.
• Excellent written and verbal communication skills to interact effectively with internal teams and external vendors.
• Ability to troubleshoot minor technical issues and think critically to manage competing priorities.
• Strong interpersonal skills with the ability to work collaboratively in a team environment