1. Assist the Manager and Assistant Manager on the day-to-day operation of all F&B outlets including Banquet

Operations.

2. Supervises staff to ensure courteous and efficient services is provided to all guests.

3. Manages guests satisfaction and build rapport with them.

4. Handles and attends to all complaints and adopts immediate action.

5. Responds actively to guest enquires/reservations via email/phone calls.

6. Ensures proper execution of food and beverage promotions and cuscades information to the team.

• Provide events planning and administrative support for the Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance with policies and regulations

Requirements:

• Minimum Diploma or Degree with 5 to 8 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Job Description:

• Reconcile daily collections from clinic.
• Administer the various accounting responsibilities.
• Perform daily posting of accounts receivables and accounts payable and in ledgers.
• Provide accrual of expenses on monthly basis.
• Provide updates in AP ledger in weekly & monthly basis.
• Reimbursement of petty cash on monthly basis.
• Process payment vouchers, cheques and e-payments such as through internet banking and PayNow.
• Preparation of Management Accounts.
• Liaise with Auditors ensuring all accounting system and documentations are in compliance.
• Other ad hoc projects assigned from time to time.

Requirements:

• Minimum Diploma in Accounting or ACCA.
• At least 3 years of relevant experience.
• Demonstrate integrity, teamwork and positive working attitude.

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Your Responsibilities:

• Manage overall office operations to ensure a clean, organized, and efficient work environment.
• Perform general administrative tasks, including filing, data entry, scanning, and organizing documents.
• Manage and organize email communications.
• Provide support for payroll processes
• Coordinate meetings and handle correspondence
• Assist with ad-hoc administrative matters as needed.

Why Join Us?

• Enjoy annual vacation leave, team outings, and bonding activities.
• Benefit from personal coaching and mentorship to support your growth.
• Access comprehensive medical benefits for your well-being
• Gain valuable insights into the finance industry!

Our Requirements:

• Minimum qualifications of A Levels or a Diploma.
• Strong proficiency in English, both written and spoken.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, organised and able to multitask

• Handling full-set of accounts including AP/AR.
• Prepare invoices, debit and credit notes for customers.
• Prepare payment and receipt in daily basis.
• Ensure accurate and timely monthly closing of ledger systems.
• Preparation of GST report/ monthly management reporting/ bank reconciliation and journal entries.
• Liaise with Operations team on accounting-related matters.
• Perform any other duties assigned from time to time.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Main Responsibilities:

• Order management from Order processing.
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Liaise with clients on open orders, deliveries and reschedules
• Perform Invoicing and Accounts Receivables
• Maintain inventory and stock reconciliation
• Extract and compile information to create report
• Filing, Posting and Data entry
• Perform daily arrangement for delivery & customers’ collection of goods
• Perform order processing into accounting system
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Manage and build a good relationship with 3rd party transporter to ensure on-time deliveries
• Manage and work closely with Malaysia/Thailand/China team on the day to day operations on daily basis and to ensure that all requirements are met
• Work closely with internal departments to coordinate shipment and to liaise with external parties or forwarders
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy
• Coordinate the day to day import/export logistics operations with Malaysia/Thailand/China team and transactions documentation for freight forwarding and other related activities
• Assist to submit GST supporting document to accounts department
• Perform other duties as assigned by the Supervisor/ Management

Responsibilities:

• Work closely with customers throughout the sales process.
• Foster a successful relationship endearing the customer to their business.
• Identifies product improvement or new products by remaining current on industry trends, market activities, and competitors.
• Contributes to team effort by accomplishing related results as needed.
• Achieve and hit sales KPIs as assigned by the company.

Education:

• Minimum GCE 'N' Level

Experience, Skills & Knowledge Required:

• Excellent communication and presentation skills.
• Basic computer skills.
• Min. 1 year outdoor sales (B2B) experience.
• Experience servicing hair salons would be an added advantage.
• Able to work independently with proper guidance.
• Able to converse bilingually with client.
• Energetic and enjoy meeting people, possess good business etiquette.
• Must be highly organised, flexible, goal-oriented and results driven.
• Must have your own car.

Job Responsibilities: -

• Assist the TMM / HOTM in the development of trade promotions for each key account and trade channel. Ensure these strategies are in tandem with the positioning and potential of the accounts / channels.
• Acquire category analysis and data analytics skills and knowledge with the frequent use of Advisor (AC Nielsen Retail Audit) to identify distribution gaps, channel development opportunities for each of key retailers in the assigned categories and brand portfolio.
• Assist the TMM / HOTM to monitor competitive activities and submit monthly report to track frequency and types of promotions taking place in the various trade sectors, documenting such activities for analysis, reporting and future referencing purposes
• Work with Demand Planner to monitor and improve category forecast sales by channel & chain in accordance to the monthly schedule for sales forecast submission.
• Assist TMM / HOTM to liaise, highlight and discuss sales forecast gaps and opportunities with Key Account Manager.
• Monitor and evaluate the effectiveness of trade promotions and in-store promotions to determine whether these promotions meet the Company’ objectives.
• Interact with Sales & Marketing regarding deadlines / lead time required for promotions, pack / price changes, new products, etc in order to ensure effective implementation.
• Ensure the sales teams adhere to internal pricing guidelines for promotion activities for your assigned product categories and manage promotion calendars for advertised offers.
• To support new product launches via new distribution tracking, planograms, secondary display and etc.
• Any other duties assigned by the direct and upper supervisors.

Requirements: –

• Bachelor’s Degree in Marketing, Sales or Management
• Relevant experience: minimum 1 year of Trade Marketing or Category experience in FMCG environment.
• Relevant exposure 1 year experience in Marketing or Sales function can be considered for the role.
• Strong Interpersonal & Analytical skills.
• Good presentation and communication skills
• Proficient in Excel & PowerPoint tools.
• Must be good with numbers.

Fund-Raising Executive

Full–time

Salary range: SGD$3,000 - $4,000

Reporting to Executive Director, this position will be responsible for creating and driving effective fundraising strategies, executing fundraising activities, and building strong philanthropic relationships for the Charity.

The incumbent should plan to meet the yearly fundraising targets to ensure the sustainability of K9Assistance’s programmes. These activities shall be aligned to achieve K9Assistance’s mission, vision, and strategic objectives.

The candidate should be comfortable around Assistance Dogs.

Key Responsibilities:

• Provide strong stewardship to existing stakeholders, corporate partners, donors to build long-term relationships and cultivate them to have better understanding of the needs of Persons with Disabilities and Assistance Dogs
• Manage existing donor database and donor relations
• Responsible for identifying suitable grants for application
• Working with the Management to identify funding needs and direction before developing relevant campaigns.
• Solicit and acquire new philanthropic gifts from both existing, new and prospective donors, including endowments, sponsorships from corporates/foundations/trusts/individuals to support K9Assistance’s programmes and initiatives
• Continually seek out new streams for fundraising – Corporate giving program, recurring donors, individual donors, legacy gifting, etc.
• Draft proposals and presentations to present K9Assistance’s case for corporate and donor support and sponsorship
• Work with finance team to ensure compliance with legislation and policies pertaining to statutory fundraising requirements, Charities and Code of Governance, i.e. application of licenses and appeals where applicable
• Prepare regular reports for internal and external non-financial disclosure reporting
• Report progress of fund-raising activities to management
• Able to analyse past fundraising performance and trends to inform future fundraising approaches and calibrate steps to increase donation revenue
• Organise and oversee the development and smooth execution of internal and external fundraising campaigns and events that are in line with K9Assistance’s vision and mission
• Plan, organise, and coordinate corporate events to promote awareness with our partners

General:

• Perform any other duties as assigned by the Executive Director/Management

Education, Skills, and Competencies

Education and Experience:

• Bachelor’s Degree in Business Management/ Marketing/ Communications
• At least 5 years of experience in the social service sector and in a similar capacity (charity fundraising or non-profit fund management experience)

Technical Skills and Competencies:

• Able to multi-task and possess strong analytical, problem-solving and project management skills
• High standard of numeracy and budgeting skills
• Strategic thinker with strong negotiation and persuasion skills
• Knowledge of various fundraising techniques, including online fundraising (digital and social media platforms) with a creative mindset to engage audiences effectively
• Experience in use of Donation Management System

Generic Skills and Competencies:

• Strong interest in community work, passion in charity work and a commitment to making a positive impact
• Excellent written, interpersonal, and communication skills
• Keen eye for aesthetics and design
• Process oriented, with attention to detail and accuracy
• Has a strong learning agility and is resilient, adaptable and able to manage change and ambiguity
• A self-starter who is motivated to work autonomously, take initiative and make sound decisions
• Strong analytical and marketing skills
• Team player with good engagement skills, including listening, negotiating and presenting.

• Cheerful and lively at all times in store
• Greeting customers when they walk through the door
• Educating customers on our multi label brands
• Meeting monthly sales target
• Arranging for delivery or pick-up of the customer’s order if needed
• Informing customers of any extra charges or discounts if necessary
• Inviting the customer to join the loyalty program
• Assisting in maintaining the back stock room
• Keep the sales floor area clean and organized at all times
• Basic salary with commission payable

Accounts Receivable (AR) Management

· Oversee sales ledger, issue invoices, and conduct customer reconciliations.

· Monitor aging reports, follow up on collections, and process adjustments, credit notes, and refunds.

· Resolve billing issues in collaboration with internal teams.

·

Accounts Payable (AP) Management

· Manage supplier payments, reconcile supplier statements, and process electronic, GIRO, and cheque payments.

· Prepare Banker’s Guarantees, Letters of Credit, and resolve supplier credit balances.

·

Intercompany Reconciliation

· Handle intercompany billings, monthly reconciliations, and resolve variances.

· Work with group finance and entities for timely consolidation.

·

Cashflow & Banking

· Address internal and external banking-related queries.

· Payroll Accounting

· Prepare payroll journal entries and ensure accurate posting.

· Support commission payments as per commission structure.

·

Process Improvement & Compliance

· Identify and drive process improvements for AR, AP, and finance workflows.

· Support internal controls and regulatory compliance.

·

Other Duties

· Act as a key point of contact for AR/AP queries and support ad hoc assignments.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

Tzedek Law LLC is a boutique law firm specializing in the conveyancing legal industry. We pride ourselves on offering growth opportunities for all our employees while maintaining a cosy, family-oriented office environment.

Responsibilities:

• Assist lawyers and legal executives with real estate transactions
• Implementing and managing sales and marketing activities
• Conducting research on clients and market trends
• Handle calls, correspondence, and confidential documents
• Manage calendars and appointments for lawyers
• Perform data entry, filing, photocopying, and faxing
• Other ad hoc duties as assigned

Job Requirements:

• A meticulous and responsible team player with a strong sense of initiative and integrity
• Excellent communication and organizational skills
• Computer-savvy
• Strong command of English
• Ability to multi-task and manage time efficiently

Qualifications:

• ITE, 'A' Levels, Diploma, Bachelor's / Honours

Additional Information:

• Overtime is not required, and flexible working hours are available
• Legal knowledge and prior experience are not required—training will be provided

If you are looking for a supportive work environment with room for professional growth, we would love to hear from you!

Responsibilities

• Responsible for the property debtors’ function, invoicing, including front desk and F&B collections reconciliations.
• Ensure the accuracy of all revenue charges and credits to the various debtor accounts and ensure they are posted on a timely basis.
• Preparation and mailing of account statements to customers on a timely basis.
• Processed all receipts and perform balance sheet reconciliation for all A/R ledger.

Revenue Audits

• Complete all revenue audits and tally with both property management system and Point of Sales daily.
• Complete a daily adjustment related to A/R ledger and all other settlement mode by Front Office and Food & Beverage outlets daily.
• Audit all rebates, void, adjustment, and allowances are properly authorised, and to report any deviations from property policies and procedures.
• Audit all outstanding and check out with balance and follow up on daily basis.
• Daily checking of Flash Report and tally with both End of Day and Financial Audit Trail.

Credit cards

• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

Month End

• Prepare Accounts Receivable Journal for Credit Manager review.
• Accurately process all Monthly Statements of Accounts, ensuring that they are sent out to all Debtors.
• Submit all month end reconciliation report for Credit Card, Cash and all other receipts for final review.
• Report to Credit Manager on Debtors over normal terms and follow up closely in this situation.

Requirements

• Minimum Diploma in Accounting
• At least 2-3 years of accounting experience.
• Competent in PC accounting software
• Possess good communication and problem-solving skills
• High sense of integrity
• Independent and meticulous

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Front Office Manager, your job responsibilities include, but not limited to:-

Responsibilities

1. CHECK-IN

• Welcome guests upon their arrival with greetings and assigned rooms.
• Confirm and register guests by collecting necessary information (ie: Length of stay, Room type, Contact details, Date of Birth, Passport or Identification card details).
• Explain hotel facilities and amenities to guest.
• Upsell additional facilities and services, when appropriate.
• Arrange for the Bellhop’s services to assists with guest’s luggage.

2. CHECK-OUT

• Confirms with the guests on the name, room number and mode of payment upon checking out and assists with settlement.
• Checks with the guests on any consumption from the mini bar and confirms with the Housekeeping staff.
• Arrange for taxis upon the request by the guests.
• Attends to billing enquiries if required.
• Arrange for the Bellhop’s services to assists with guest’s luggage.

3. CASH FLOAT

• Ensures that the amount of cash float is checked and tallied daily after shift handover.

4. NIGHT DUTIES

• Ensure room rate reflected tallies with correspondence.
• Prepares and print necessary reports.
• Ensure settlement of all 3rd Party TA accounts on a daily basis.
• Ensure settlement of Long Term Guest bills on a monthly basis.
• Ensure necessary discount or adjustment for Long Term Guests are applied.
• Bring forward all No-Show bookings in accordance to hotel guidelines.
• No Show reservations are to be highlighted to Room Reservations Team.
• Ensure to send message reminder to guest with High Balance/Credit Limit.

5. CLOSING SHIFT

• Reconciles Cashier totals with the Opera Cashier Shift Closing for Cash Payment, Credit Card and E-Payment.
• Ensure necessary supporting documents and vouchers are submitted and tallies before submission to Finance AR Team.

6. OTHERS

• Ensure weekly stock order when stock par reach minimum.
• Ensure daily task completed and or otherwise handover to the next shift.
• Respond to telephone and in-person inquiries, and any other duties Management.

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

The position is business partnering with Wholesale Arm of the company. Regular interactions with stake holders, strong understanding and control over the numbers are must. Ability to work under tight timelines, cost conscious, driving and owning the PnL is a key factors to this role.

Task 1: Accounting

Perform accurate month end account closing activities, reconciliation, analysis. In charge of General ledger, accruals accounting. Prepare/ review key schedules and variance analysis.

Task 2: FP&A and business partnering

Assist in annual budgeting & quarterly forecasting exercise for WS business division. Ensure smooth planning and reporting of consolidated forecast plans using Financial Planning Tool. Monitoring of Actuals vs forecast. Timely flagging of variance and actions to ensure targets are met.

Business partnering to relevant stakeholders, mainly WS for closing, forecasting, budgeting, credit risk assessment, driving collection plans, reviewing customer level margins and credit exposure and ensuring overall compliance to Finance SOPs etc. Ensure sufficiency of credit risk coverage with 3rd party insurer, any other credit risk exposure to follow proper SOPs.

Ensure accurate and overall compliance in export sales to Europe.

Knowledge of handling of export letter of credit is a plus.

Task 3: Reporting
Ensure timely reporting in HFM for Singapore business, performing system run consolidation for EC/RT/WS business on a monthly basis. Own the SG PnL and Balance Sheet reporting to Region, this includes commentaries on m-o-m and y-o-y performance/movements for actuals vs forecast, Intercompany matching and reconciliation as well.

PIC for maintenance of local GL account mapping against Global account codes in Oracle DRM. Overall control in HFM and FPT system. Other ad-hoc reporting requirements from Global/Region, e.g. license, sponsoring, etc.

Task 4: Others

Liaise with internal/external auditors, tax agents, corp secretary, regional and global finance team. Assist in preparation and statutory filling of financial statements. Review and approve payments. Any other tasks as assigned (e.g. stock counts, FA sighting, special projects etc).

The Wolfgang Violin Studio, A music studio in the Central District offers the position of

Front Desk Executive

Are you a music lover with excellent communication skills? Do you enjoy working in a dynamic environment?

We're seeking a highly motivated and outgoing Front Desk Executive to join our music school team!

About

Founded by Program Director Min Lee in 2009, Wolfgang Violin is named as a tribute to the world's most iconic and revered violin prodigy, Wolfgang Amadeus Mozart. Conceived to redefine how classical music is taught to young minds, the lessons are specially designed to provide students with a holistic music education. To inspire a life-long love of music from 3 years of age, we are an established music academy in Singapore that focuses on Violin, Piano, and Cello.

Responsibilities:

• Manage front desk operations, including student registrations and inquiries
• Provide exceptional customer service to students, parents, and staff
• Maintain accurate records and reports
• Collaborate with instructors and staff to ensure smooth operations

Preferred Qualifications:

• Diploma in Retail, Hospitallity or related field

What We Offer:

• In-house development and training to support your career growth, potential promotion within one year for the right candidate
• Staff price for music lessons
• Performance and incentive bonus
• Annual and sick leaves
• Opportunity to work in a creative and dynamic environment

Required Attributes:

• Outgoing person who enjoys engaging with customers
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Comfortable with technology (advantageous)

If you're passionate about music and customer service, we'd love to hear from you!

Interested candidates, please send resume to [email protected]and complete details on http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

Roles & Responsibilities

• Review and process daily sales transactions, ensuring accuracy and adherence to contractual terms.
• Review and process daily sales transactions, ensuring accuracy and adherence to contractual terms.
• Prepare and issue payments to vendors in a timely manner.
• Support the accounts payable (AP) and accounts receivable (AR) functions.
• Reconcile accounts and resolve any discrepancies in financial records.
• Assist with the monthly account closing process and prepare month-end journal entries.
• Maintain precise financial records and documentation, including AP, AR, journal entries, and general ledger (GL).
• Provide general administrative assistance to the finance department as needed.
• Conduct regular bank reconciliations to ensure all financial transactions are accurately recorded.
• Review and process employee expense reports, ensuring compliance with company policies.
• Provide required documentation and assistance during both internal and external audits.
• Handle GST filings and submission.
• Perform any other ad-hoc tasks as assigned by management.

Requirements

• Minimum of 3-year relevant working experience in accounting or finance (Retail industry)
• Familiar with quick book
• Capable of work independently and managing task with minimal supervision.
• Comfortable working in a fast-paced environment.
• Strong initiative with the ability to meet tight deadlines
• Excellent technical, organizational and problem-solving skills. A team player with a strong analytical capability.

About the job :

This role is crucial in driving customer relationship management (CRM) initiatives under the CHANEL Fragrance and Beauty Division and to ensure consistent client experience at all CHANEL FBP stores. The ideal candidate should have a good understanding of CRM in the luxury retail landscape, and identify key CRM strategies to spearhead the brand across different touchpoints. This candidate should be a strong self-starter in navigating new CRM retail projects while harnessing a positive test and learn mindset. With the shared mission of continuously elevating the House as the ultimate luxury beauty brand, you will partner closely with key stakeholders (eg retail team, regional team, learning team) in strategizing and executing various CRM initiatives. You should be comfortable with numbers and data, as well as have a high level of detail-orientedness and strong project management skills. You should also be excited by the different retail events organised, and to contribute to the success of the events with the build of client communication journeys.

Day to day, the candidate will support the strategizing of the client journey plan across multi-touchpoints (EDM, SMS, etc) using salesforce marketing cloud. You will also be responsible for executing CRM strategy to meet client KPIs (recruitment, retention, repeat).

What impact you can create at Chanel

You will be the key custodian of CRM strategies across different touchpoints (podium, workshops, in-store activations). As CRM is a key growth driver for the brand, you will be at the forefront of new test and learn projects, harnessing the power of data, and qualitative client insights to drive the business.

You are energised by:

The fast pace nature of luxury retail, and you thrive in a highly dynamic business landscape. You also embody a sense of curiosity and agility in developing new projects cross-functionally. You should be a team player with strong communication skills, and adopt a collaborative approach to solutioning. You are also someone who thrives on navigating complex environments with ambiguity and delivering high standards of work under time pressure.

What you will bring:

Min 4 to 5 years’ and above of experience in similar role, and with a strong retail understanding and exposure, preferably in agency or luxury retail / beauty category. Knowledge of power bi and salesforce marketing would be a plus.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

A Senior Account Executive at We Are Social is the level when you take a step towards managing your own campaigns & leading day-to-day client contact within your team structure.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Weekly reports and content distribution

What are we looking for?

• 2 years of experience in an advertising, digital, social agency
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills is a must
• Comfortable with writing, proofing and public speaking
• Skilled in MS office – Powerpoint, Word and Excel

#LI-JT1

Task 1: Back Office Administration

1. Create a routine to process invoices & purchase orders, and obtain approval & signatures for all retail functional tasks, and job services provided by third parties/vendors.
2. Coordinate with Retail VM, Project, Merchandising, Training & Operations team to supply retail services & works, ensure plan & executive effectively.
3. Handle & settle all post services & works including payment, follow-up works & service schedules.
4. Ensure sufficient supply in retail supply, stationery, and essential items, constantly place orders to store in office’s storage,e and forecast for long-term usage.
5. File & keep tracking all retail store documents, invoices, service records, store rosters, performance reports &, etc in the proper manner
6. Handle calls from external parties, customer feedback, cross cross-department communications effectively, ensure reach out & to executives within the stakeholders/ person in charge.

Task 2: Store Management Support

1. Compile store end-of-month report & cross-check every single remuneration/entitlement and coordinate with the P&O team for store team wages.
2. Compile store documents & submission reports every end of the month, cross-check & store properly.
3. Collect store team rosters before every month's end and submit them to the Retail Ops Manager for cross-checking & approval.
4. Supply retail supplies, essential items & stationeries to stores upon request from the store team, control & manage every single request to ensure cost efficiency.
5. Provide services & arrange consumable items to store upon Retail Ops Manager approval.
6. Inter-communications with cross departments for equipment & services support for store team.
7. Handle deliveries of documents & essential items to store team, landlords & vendors.
8. Performs other duties as required or assigned.

Task 3: Co-functions with Retail Ops Manager

1. Arrange meetings & appointment requirements based on the Retail Ops Manager & Retail Area Manager's request, and assist in minutes upon request.
2. Constantly assist Retail Ops Manager & Retail Area Managers in engagements with vendors & service providers, complete price comparisons & related tasks within time frames.
3. Compiles daily, weekly, monthly, or annual reports from POS, external web portals, service provider portals & back-end systems upon request.
4. Keeping a safe & healthy environment in work places, meeting rooms & store rooms, measuring safety & health SOPs, and compliances & rectifying whenever needed.