Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

Job Description: Business Development Manager (BDM)

Company: Mitraa Agencies - Mitraa Cleaning Services (MCS)
Position: Business Development Manager
Location: Singapore
Reports To: Director

About the Role:

We are seeking a dynamic and visionary Business Development Manager (BDM) to spearhead the growth of Mitraa Cleaning Services (MCS) into a leading holistic cleaning service provider in Singapore, covering both residential and commercial sectors. This pivotal role is ideal for someone who thrives on building from the ground up, strategizing for the long-term, and aligning with the company’s growth vision.

Key Responsibilities:

1. Strategic Planning and Growth:

• Develop and execute a comprehensive growth strategy to position MCS as a key player in Singapore's cleaning industry.
• Plan and create structured departments for operations, sales, customer service, and workforce management.
• Identify market opportunities and trends in both residential and commercial cleaning sectors to drive organic growth.

2. Business Development and Client Acquisition:

• Identify and secure new business opportunities through research, networking, and client meetings.
• Build and maintain relationships with corporate and residential clients, property managers, and government agencies.
• Prepare proposals and presentations tailored to potential clients, highlighting the company’s unique value propositions.

3. Operational and Workforce Planning:

• Collaborate with the Director to recruit, train, and develop a skilled workforce.
• Design efficient operational workflows for delivering high-quality cleaning services.
• Ensure compliance with Singapore regulations and industry standards for cleaning services.

4. Marketing and Branding:

• Work with marketing teams to develop promotional campaigns, digital marketing strategies, and customer engagement plans.
• Enhance the company’s brand presence by participating in industry events, expos, and community initiatives.

5. Financial Oversight and Performance Tracking:

• Set revenue targets and establish KPIs to monitor the company’s performance.
• Analyze financial data and budgets to optimize profitability and manage costs effectively.
• Regularly report progress to the Director and recommend adjustments to strategies as needed.

6. Leadership and Team Building:

• Foster a positive and growth-oriented workplace culture.
• Lead by example, motivating employees to achieve individual and collective goals.
• Act as a mentor to staff, promoting professional development and aligning their goals with the company’s vision.

Requirements:

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in business development, preferably in the cleaning, facilities management, or service industry.
• Strong understanding of the cleaning industry in Singapore is a plus.

Skills and Attributes:

• Exceptional strategic thinking and organizational skills.
• Strong interpersonal and communication skills to build client and team relationships.
• A self-starter with a results-driven mindset.
• Ability to manage multiple priorities and adapt to a fast-paced environment.
• Proficiency in MS Office, CRM tools, and business management software.

Mindset and Attitude:

• Committed to the company’s growth and long-term success.
• Entrepreneurial spirit with a strong sense of ownership and accountability.
• Collaborative and inclusive approach to team building and management.

What We Offer:

• A unique opportunity to shape the future of a growing company.
• A supportive and dynamic work environment with a focus on innovation and excellence.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career growth.

How to Apply:

If you are passionate about driving growth, building teams, and making a meaningful impact, we would love to hear from you. Please send your resume and a cover letter to [email protected] with the subject line “Application for Business Development Manager – Mitraa Cleaning Services.”

Responsibilities:

• Administer established processes and procedures for institutional partnerships.
• Ensure accuracy and timely updates are made to the centralised institutional partnership database, tracking sheets, partnership proposals, and due diligence records.
• Provide administrative support for establishing new institutional partners, e.g., preparing agreements, MoUs, articulation, and dual degree partnerships.
• Execute approved partners' engagement strategies to maintain an active relationship with institutional partners.
• Track and monitor expenses to ensure operations are within the established budget for each activity.
• Conceptualise and develop short programmes with various university departments, industry partners, and student bodies for international students.
• In charge of logistics planning and arrangements for short programmes
• Lead the execution of short programmes and ensure programmes are executed in a professional manner.
• Oversee the administration and compliance of short programmes.
• Use the management template to report on programme finances and conversion rates and proposed improvement measures.
• Design, conduct, and review programme satisfaction surveys completed by participants, lecturers, and industry partners.
• Review and provide feedback on work structure and procedures for institutional partnerships management.
• Conceptualise and produce promotional materials relating to international partnerships and short programmes, e.g., factsheets, flyers, booklets, websites, etc.
• Organise and host visits by institutional partners or industry partners.
• Conduct market research for international management and short programmes as and when assigned by reporting managers.
• Support and conduct talks and events to promote outbound student exchange or short programmes offered by institutional partners.
• Provide administrative support to the International Partnerships business unit as assigned by the Manager, International Partnerships.

Criteria:

• Bachelor-level degree with a marketing major (preferred)
• Minimum 3 to 5 years of relevant working experience
• High-level communication skills, both verbal and written in the prevailing language of the market with people from a diverse cultural backgrounds
• Significant experience in administration and educational marketing Well-developed skills in networking with a diverse group of clients
• High-level IT skills, particularly in the use of Microsoft Word, Excel and Powerpoint

Behaviour:

• Work as a team member with excellent interpersonal communication skills
• Ability to work independently in a diligent, organized and methodical manner
• Ability to analyze and interpret information Possess great initiative and ability to prioritize and work tight timelines

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Position Purpose

End-to-End Equity Derivatives Automation is a project under the Resilience program that aims at standardizing the Equity Derivatives processing in China. The projects end objective is to achieve enhanced automation for Equity Derivative Trade Processing in China and extend the functionalities developed to other APAC locations to support added trading opportunities for the front office with a robust operational processing model and technical stack for the ITO. The project entails a transformation in the way the Equity Derivative trade processing is managed out of APAC from both a process and a systems standpoint. We are looking at an IT Business Analyst / Project manager who can help manage this transformation across facets like - Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and Aftercare.

Responsibilities

· Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications

· Prepare, maintain and manage project plan, delivery coordination and governance.

· Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries

· Test management for the front to finance chainStakeholder management, running program governances, regular operational and working committees

Technical & Behavioral Competencies

· Ability to understand transversal architecture in a Capital Markets context.

· Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions.

· Knowledge on Trade life cycleAbility to work with stakeholders across geographies. Previous experience in working in Matrix organizations

Specific Qualifications:

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Minimum 5 Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors. |

Position Details:

• Role: Sales Assistant Manager
• Location: Ubi Techpark, Singapore
• Salary Range: SGD 4,500 – 5,500 per month
• Additional Benefits:

1. Transport Allowance
2. Mobile Phone Allowance
3. Attractive Commission Scheme

Key Responsibilities:

1. Client Acquisition & Retention:

- Identify and secure new business opportunities to drive company growth.

- Maintain and expand relationships with existing clients, ensuring satisfaction and loyalty.

2. Sales Strategy:

- Develop and implement sales strategies to achieve revenue and profitability goals.

- Monitor market trends, analyze competitor activities, and adapt strategies accordingly.

3. Negotiation & Quotation:

- Prepare and present tailored freight forwarding solutions.

- Negotiate competitive pricing and contract terms with clients.

4. Collaboration & Reporting:

- Work closely with internal teams (operations, customer service, and finance) to ensure smooth delivery of services.

- Prepare regular sales reports and provide insights to management.

Requirements:

• Experience:

- Minimum 3–5 years in sales, preferably in freight forwarding, logistics, or a related field.

• Education:

- Diploma/Degree in Business, Logistics, Supply Chain, or related disciplines (preferred).

• Skills:

- Excellent communication and negotiation skills.

- Proficiency in CRM tools and Microsoft Office Suite.

- Ability to multitask, prioritize, and work independently in a fast-paced environment.

• Knowledge:

- Familiarity with freight forwarding operations and international trade regulations is a plus.

What We Offer:

• Competitive base salary with attractive commission structure.
• Allowances for transport and mobile phone expenses.
• Collaborative and supportive work environment in Ubi Techpark.
• Career development opportunities with a growing industry leader.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

The IT Regional Manager is responsible for overseeing the information technology operations of an organization mainly in Singapore and the others region. In this role, the candidate will work closely with the other departments within the organization to ensure its technology systems are functioning efficiently, effectively, and securely. The IT Regional Manager job description entails developing strategies and policies for the management, maintenance, and support of technology systems, including hardware, software, and infrastructure.

(A) Essential Job Functions:

The Regional ICT Manager is responsible, but not limited to, the following:

• Lead and oversee the development, implementation, and continuous improvement of incident response procedures and processes.
• Work closely with the General Manager of the ICT Department at HQ to align group-wide strategies, IT governance, and security policies with the Asia Region's objectives. As the Head of the Asia ICT Regional Headquarters, contribute to the development of the regional ICT structure and compile periodic ICT reports for the General Manager.
• Plan and evaluate ongoing assessments of security measures, including antivirus, application control, firewalls, SIEM, VPN, SSL, and intrusion detection/prevention policies.
• Analyse and prioritize vulnerabilities based on severity, potential impact, and business risk; collaborate with relevant teams to implement effective mitigation strategies.
• Work with teams across multiple geographic locations to investigate and document security incidents, identify root causes, and recommend remediation actions.
• Develop and enforce security policies and procedures to safeguard organizational data and systems from cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify and address security risks and weaknesses.
• Oversee ISMS audits and compliance with ISO27001 and the Cybersecurity Code of Practice. Enforce IT policies and ensure adherence to regulations such as PDPA and the Cybersecurity Act.

(B) Minimum Qualifications/ Job Experience:

• Degree in Computer Science/Information Technology or equivalent.
• At least 8 years management experience in a regional headquarter.
• At least 15 years of experience in IT, with strong expertise in IT infrastructure and IT security.
• More than 10 years of experience in hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• More than 5 years of hands on experience in cyber security (ISO27001).
• More than 5 years of hands on experience in J-Sox accounting data security.
• Resourcefulness and innovation in optimizing limited resources.
• Proven track record of leading large-scale IT projects and cross-functional teams.

(C) Knowledge/ Skills/ Abilities:

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as: CompTIA Security+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information in Cybersecurity

The Business Development Manager works to improve our market position and achieve financial growth. He/She builds key customer relationships, identifies business opportunities, negotiates and closes business deals, and maintains extensive knowledge of current market conditions.

He/she plans persuasive approaches and pitches to convince potential clients to engage Websparks for their digital experiences work.

Roles & Responsibilities:

• Manage the preparation of bid documents and proposals
• Research potential clients, existing and new markets, products, and services to identify new business opportunities
• Identify new business opportunities for growing revenue, diversifying business streams, and strengthening market position
• Hand over detailed information to the Implementation Team once the project has been awarded to the Company
• Any other duties as assigned by the management

Requirements:

• Diploma/Degree in IT/ Business or related fields.
• Familiarity with current technologies/tools/platforms used in Web and App Development.
• Proficient with Microsoft Office and web-based solutions.
• Experience in handling Public Sector’ accounts will have added advantage.
• Familiarity in software development, project management is advantageous
• Great interpersonal & communication skills.
• Strong client management & account servicing experience.
• Independent, but able to work in the cross-team effort.
• Self-motivated and capable of setting clear and meaningful goals.

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

RESPONSIBILITIES

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Setting and monitoring Service Level Agreements (SLA) for IT support to ensure timely response and issue resolution and maintain high service availability.
• Implementing and managing security measures to protect the organisation’s IT systems and data
• Performing regular risk assessments and implementing disaster recovery plans.
• Investing in the professional growth of their team members by identifying training opportunities, certifications and skill-building activities.
• Assessing opportunities for improvement via inspirational leadership and innovations in IT products and processes

REQUIREMENTS

• Bachelor’s degree (or equivalent) in Information Technology or Computer Science
• Professional certification
• Minimum 10 years of relevant work experience in a managerial role

The Job Role:

• Manage the full cycle of a business development process to ensure business goals are achieved
• Identify and evaluate new business opportunities and alliances for the Company’s range of electronic manufacturing services for Automotive, Health tech sectors
• Canvass and secure new customers for Contract Manufacturing of Electronics/ Plastic products
• Prepare proposals and presentation materials for client pitching
• Regular follow up with customers to maintain and enhance business relationships with clients and partners

Requirements:

• Degree in Electronics/ Tele-Communications/ Computer Science or related discipline
• Relevant working experience in Electronics Manufacturing Services (EMS) industry with good understanding of business landscape
• Possess good knowledge in manufacturing process in Electronics PCBA and Plastic Tooling/ Injection
• Ability to work independently to canvass
• Analytical, strategic thinker, resourceful and has good business acumen
• Good communication and interpersonal skills are essential attributes

What we offer:

• Excellent opportunity for career advancement and growth
• An environment that encourages continuous professional development
• Competitive remuneration package with commission scheme
• Attractive Staff Discounts
• Employee engagement and development programs

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generage & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

- Diploma or Degree in Business Management, Finance, Sales or related fields.

- Minimum 1-2 years working experience with sales and sales support role

- Highly self--motivated, proactive and result orientated

- Good interpersonal and communication skills

- Able to work indepdently while also contributing effectively to a team

- Strong understanding of customer needs and market trends

- Relevant work exprience in unsecured lending properties/ term loans and mortgage loans (preferred)

RMA Consultants: EA License No: 93C4403

Foo Erin - EA Reg No: R2196422

(A) Job Summary:

The Instrumentation and Monitoring Manager is responsible for overseeing the implementation, operation, and maintenance of instrumentation systems and monitoring activities. This role ensures accurate data collection, analysis, and reporting to support project performance, safety, and compliance. The ideal candidate will possess strong technical expertise in instrumentation, data acquisition systems, and monitoring technologies, along with leadership and organizational skills.

(B) Essential Job Functions:

The Instrumentation & Monitoring Manager is responsible for, but not limited to, the following:

1. Instrumentation and System Management:

• Develop, implement, and maintain monitoring systems to measure project parameters (e.g., structural health, geotechnical conditions etc).
• Ensure proper installation, calibration, and validation of instrumentation systems.
• Any ad-hoc duties assigned by supervisor.

2. Data Acquisition and Analysis:

• Establish protocols for data collection, processing, and storage.
• Analyse monitoring data to identify trends, anomalies, and potential risks.
• Generate accurate and timely reports for stakeholders, summarizing monitoring results and recommendations.

3. Project Coordination:

• Collaborate with engineers, project managers and subcontractors.
• Coordinate with clients and IMC to ensure compliance with monitoring standards and guidelines.

4. Team Leadership and Development:

• Lead and mentor a team of instrumentation and monitoring professionals.
• Provide training on instrumentation systems and best practices to team members andproject staff.
• Promote a culture of innovation and continuous improvement within the team.

5. Quality Assurance and Compliance:

• Develop and enforce quality control procedures for instrumentation and monitoring activities.
• Ensure all monitoring operations adhere to safety, environmental, and regulatory requirements.
• Conduct regular audits and inspections of monitoring systems.

(C) Minimum Qualifications/ Job Experience:

• Bachelor’s degree in civil engineering, Geotechnical Engineering or related field.
• Minimum 8 years of proven experience in instrumentation, monitoring, and data analysis within construction, infrastructure, or geotechnical projects.
• Strong knowledge of monitoring technologies, data acquisition systems, and software applications.
• Familiarity with applicable codes, standards, and regulations related to monitoring and safety.

Responsibilities:

- Help the financial sector in the region to engage with the latest technology in the FinTech realm.

- Be a hunter to acquire new clients in the financial sector in the region.

- Market and promote our banking solutions and professional services.

- Bring in the valuable network to the company for the ongoing business development.

- Increase company exposure to potential clients.

- Build and maintain good relationships with our clients in the banking and financial sector.

- Seize sales opportunities and meet business targets.

Requirements:

- Degree holder or above in computer science, engineering, mathematics or related fields .

- 5+ years of industry experience with a minimum of 3 within a presales or sales engineering role engaged in enterprise technology sales (preferably in banks).

- Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected]. Personal data collected will be used for recruitment purposes only.

Key responsibilities:

1. Drive GDC migration project end to end including datacentre setup and application migration tracking

2. Develop and manage project plans, timelines, budgets, identify and mitigate risks throughout the project lifecycle

3. Oversee procurement processes, maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs, and ensure timely escalation of critical matters to appropriate management levels for swift resolution.

4. Lead and participate in Project Steering Committee (PSC) meetings, providing regular updates on project status, risks, and key decisions

5. Collaborate with external (Govtech, CSA, Vendors etc.) and Internal stakeholders to comply for governance processes

Qualifications:

1. Minimum 10 years of experience in Project management. With specialisation in managing large scale IT projects, preferably datacentre and cloud setup and migration

2. Certifications in Project management and experience in Agile methodologies

3. Sound knowledge in IT Infrastructure (Compute, Network, Storage & cyber security) to drive the projects

4. Experience in disaster recovery and business continuity

5. Knowledge of value stream mapping and process improvement techniques

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Company Description

Toktimes is a media platform focused on the crypto/blockchain industry. Our platform serves as a dynamic hub for an active and vibrant community to acquire, immerse themselves in, and interact with cutting-edge information across a range of topics, including cryptocurrencies, DeFi, NFTs, gaming, metaverse, and events.

Job Description – Business Development Manager – Fundraising

We are seeking a dynamic and results-driven Business Development Manager – Fundraising to spearhead fundraising efforts for our growing media company.

The ideal candidate will have a proven track record in raising capital, forging strategic partnerships, and navigating the investment landscape for media, advertising, or digital platforms. This role requires exceptional relationship management skills, financial acumen, and a deep understanding of the media industry's challenges and opportunities.

Key Responsibilities

1. Fundraising Strategy
   • Develop and execute a comprehensive fundraising strategy to secure capital from institutional investors, venture capitalists, angel investors, and other funding sources.
   • Identify and evaluate potential funding opportunities aligned with the company’s growth goals and business model.
2. Investor Relations
   • Build and maintain strong relationships with investors, presenting the company’s vision, mission and value proposition effectively.
   • Manage communications with potential and existing investors, including regular updates, reports, and stakeholder meetings.
3. Pitching and Negotiation
   • Prepare compelling pitch decks, business plans, and financial models to attract investment.
   • Lead negotiations with investors to secure favourable terms for funding.
4. Market Analysis
   • Conduct market research to identify trends, competitor activities, and potential growth areas for the company.
   • Provide insights and recommendations to the leadership team based on market dynamics and investor feedback.
5. Strategic Partnerships
   • Identify and establish strategic partnerships to enhance the company’s market position and create additional revenue streams.
6. Cross-Functional Collaboration
   • Work closely with the executive team, marketing, and finance departments to align fundraising efforts with business objectives.
   • Ensure compliance with legal and financial regulations related to fundraising activities.

Qualifications

1. Education
   • Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA preferred.
2. Experience
   • Minimum of 5+ years of experience in business development, fundraising, or investment roles, preferably in the media or advertising industry.
   • Proven track record of raising funds, managing investor relations, and achieving revenue targets.
3. Skills
   • Strong financial modeling and analytical skills.
   • Excellent presentation, communication, and negotiation abilities.
   • Deep understanding of the media industry and investment landscape.
   • Ability to work independently, prioritize tasks, and deliver results in a fast-paced environment.
4. Personal Attributes
   • Entrepreneurial mindset with a passion for innovation and growth.
   • Strong interpersonal skills and the ability to build long-lasting relationships.
   • Resilience, adaptability, and problem-solving capabilities.

5. Passion for Crypto & Media: A genuine interest in the blockchain/ crypto/ gaming/ media industry and a willingness to contribute to our company's growth and success.

Join our team and embark on an exciting journey to shape the digital presence of our media company while honing your social media marketing skills in a supportive and creative environment.

Digipixel is a Cyber Trust (Tier 2) Certified digital agency, specialising in web solutions, eCommerce development, branding, and cybersecurity-focused digital marketing.

As a Pre-Approved Vendor under IMDA’s SMEs Go Digital initiative, we are recognised for delivering secure, scalable, and innovative eCommerce solutions that empower businesses to excel in Singapore’s dynamic digital economy.

We are seeking a Project Manager to take charge of our website development projects and oversee operational processes. This role demands exceptional organisational skills, a collaborative mindset, and a proactive approach to enhancing efficiency and project outcomes.

Key Responsibilities

Project & Process Management

• Oversee the end-to-end lifecycle of website development projects, ensuring timely delivery and adherence to quality standards.

• Manage and prioritise multiple Ad-Hoc Support Board tasks within timeline, ensuring client satisfaction.

• Collaborate with developers to refine workflows and improve processes.

• Track time spent on all tasks in website builds and Ad-Hoc requests to provide clarity on resource allocation, workload, and capacity.

• Develop comprehensive reporting systems to monitor performance, identify delays, and propose process improvements for each project phase.

• Manage the team's manpowers and deligate tasks efficiently

Collaborative Department Development

• Work closely with the development team to tackle challenges, streamline workflows, and improve website quality collectively.

• Encourage a culture of continuous improvement by leveraging team insights and fostering innovation in processes.

Cross-Department Communication

• Communicate effectively with colleagues across departments, ensuring queries and assigned tasks are addressed within stipulated timelines

• Proactively address potential time constraints upfront to manage expectations and avoid delays.

Quality Assurance (QA)

• Ensure all website projects undergo rigorous QA checks to meet functional, design, and cybersecurity standards.

• Use insights from QA to optimise workflows and resolve recurring bottlenecks.

Reporting & KPIs

• Provide weekly and monthly KPI updates for the director delivering reports punctually without reminders.

• Create detailed reports on project timelines, time spent, and team performance to identify and address fulfilment gaps.

• Build reporting frameworks to monitor productivity, process efficiency, and areas for improvement across website builds and ad-hoc tasks.

Key Qualifications

• Proven experience in project management, preferably in web development or a related field.

• Solid understanding of website development basics and associated processes.

• Huge plug if you possess web design knowledge and experience

• Proficiency with ClickUp or similar project management tools.

• Ability to analyse time tracking data to optimise resource allocation.

• Strong communication skills for internal team coordination and client interactions.

• Analytical mindset with a focus on continuous process improvement.

Desired Traits

• Collaborative Leader: Inspires teams to tackle challenges and see eye to eye with the company's vision and goals

• Detail-Oriented: Ensures accuracy and excellence in project execution and reporting.

• Proactive Problem Solver: Anticipates issues and implements solutions promptly.

• Accountable: Takes ownership of KPIs, reporting, and deliverables, ensuring deadlines are met without compromise.

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Responsibilities:

• Responsible to lead a team of M&E personnels.
• Acquire approval scope of works and ensuring compliance with regulations and project requirements.
• Oversee and manage all aspects of the construction M&E works process.
• In-depth understanding of project specifications, technical details and construction drawings.
• Monitor and ensure that site progress is in accordance with the master program with no delay in works and proper work sequencing.
• Attend site meetings with the client and all sub-contractors to review project progress.
• Monitor and report project details including progress, risks and resolve MEP-related issues in a timely manner.
• Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all project personnel.
• Lead and supervise project personnel on site to ensure construction activities are carry out effectively and timely.
• Assist to the Project Director and any other job-related ad hoc duties.

Requirements:

• Candidate must possess at least Diploma/Degree in Mechanical Engineering or equivalent.
• Proficient technical knowledge - measurement, cost estimating, construction technology, contracts and law.
• Understand and be competent with professional practice and contract administration processes.
• Required language(s): English
• At least 3 Year(s) of working experience in the related field is required for this position.
• Self-motivated with good team player and positive attitude.
  

Employer questions
Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Electrical Project Manager?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have in the construction industry?
• Which of the following languages are you fluent in?
• Are you available to work on weekends or public holidays?

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Engaging with existing and prospective tenants to promote the portfolio's workspace and community.
• Responsible for the prospecting of tenants, and along with the leasing managers, will facilitate the initial engagement of office
• and retail tenants.
• Establishing strategic relationships with tenants
• Working with internal departments to deliver corporate and community engagement programs.
• Communicating of the digital platform and its functionality to the tenants.
• Engagement of tenants with the digital platform to promote events that encourages community engagement.

Requirements:

• Degree in Business Administration, Marketing, Real Estate, or a related field
• Min 5 years of experience in business development, partnership management, or related roles.
• Experience in the real estate industry or a related sector is strongly preferred
• Excellent relationship-building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $8,500 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

As an Assistant Innovation Manager, you will play a pivotal role in our innovation team, focusing on the conceptualization, development and implementation of cutting-edge digital innovation projects. You will be at the forefront of exploring and integrating advanced technologies, including business intelligence, artifical intelligence, and other emerging tech trends, to drive growth and efficiency within the organization.

Job Responsibilities

• Manage end-to-end innovation projects including ideation, validation and implementation.
• Develop and execute innovation strategies aligned with the organization's goals.
• Lead cross-functional teams and coordinate resources for project execution.
• Present recommedations and project updates to mid-level management.
• Support implementation of innovative initiatives, execute pilot testing and/or protyping activities, prepare reports to present outcome.
• Evaluate potential risks and benefits of innovation projects and make informed decisions.
• Analyzing and reporting on key performance indicators for innovation project.
• Communicate work improvement processes to employees and ensure changed processes conform to legal requirements, organizational policies and sustainability principles.
• Participate in knowledge sharing and encourage teams to use newer ways of looking at established systems or processes to engender a productive and innovative culture
• Supervise and coach executive

Criteria

• Strong analytical and problem-solving skills
• Proficiency in project management and familiarity with agile methodologies
• In-depth knowledge of artificial intelligence, machine learning, and data analysis
• Excellent communication and collaboration skills
• A proactive approach to identifying and capitalizing on new opportunities

Requirements

• Bachelor's degree in Science or Engineering, or a related field.
• With at least 5 years of hands-on experience in Science or Engineering
• Strong analytical skills, results-oriented, cross-functional, and inter-cultural networking capabilities and have a strong enthusiasm for technologies.
• Passionate and curious in Technology, emerging trends, and innovation.
• Excellent communication, interpersonal and presentation skills.
• Highly motivated self-starter and able to collaborate effectively across teams to meet business objectives.
  

We are seeking a dynamic and customer-focused Experience Center Manager to oversee the day-to-day operations, customer engagement, and overall management of our soy milk brand’s Experience Center. This individual will be responsible for delivering an exceptional brand experience, driving customer satisfaction, and ensuring smooth operations that align with the company’s vision and values.

Key Responsibilities:

1. Customer Experience Management:

• Create and maintain a welcoming environment that reflects the brand’s identity.
• Develop and implement strategies to enhance customer engagement and satisfaction.
• Provide in-depth knowledge of soy milk products and their benefits to customers.
• Address customer feedback and resolve issues promptly to ensure a positive experience.

2. Operational Management:

• Oversee day-to-day operations of the Experience Center, including inventory, equipment, and facility management.
• Ensure the center meets operational standards, including cleanliness, safety, and efficiency.
• Coordinate with suppliers and vendors for the timely delivery of raw materials and promotional items.

3. Team Leadership:

• Recruit, train, and supervise a team of staff to deliver high-quality service.
• Set performance goals and provide regular feedback to staff to ensure excellence in customer service.
• Foster a positive and collaborative work environment.

4. Sales and Marketing:

• Drive sales of soy milk products by educating customers and promoting product benefits.
• Implement promotional campaigns, events, and workshops to attract and engage customers.
• Monitor and report on sales performance, customer traffic, and feedback.

5. Brand Representation:

• Serve as the face of the brand at the Experience Center, ensuring consistent brand messaging.
• Organize and host events to build brand awareness and loyalty.
• Collaborate with the marketing team to align in-store initiatives with broader brand campaigns.

6. Reporting and Analysis:

• Maintain accurate records of sales, inventory, and customer interactions.
• Analyze customer feedback and market trends to recommend improvements.
• Prepare and present regular reports on center performance to senior management.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Retail Management, Hospitality, or a related field.
• Proven experience in retail, hospitality, or managing a customer-facing center, preferably in the F&B industry.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Passion for health, wellness, and sustainable food products is a plus.
• Ability to analyze data and make informed business decisions.
• Proficiency in inventory management and point-of-sale systems.

Work Environment and Expectations:

• The position requires flexibility to work weekends, holidays, and occasional extended hours.
• This is an on-site role based at the Experience Center.

Why Join Us?

• Opportunity to represent a growing brand in the health and wellness industry.
• Work in a dynamic and customer-centric environment.
• Be a part of a company committed to innovation and sustainability.