Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Assist in respective category matters to achieve budget sales and gross profits
• Assist in ensuring price competitiveness against competitors for respective categories
• Assist in ensuring no major issues relating to out of stocks for advertised offers/ major promotions
• Assist in gathering relevant sales and profit contribution for listed SKUs
• Assist in preparing information/notice/planning documents
• Attend overseas procurement, inspection visits and trade events when required
• Basic data entry
• Other ad-hoc projects as assigned

JOB REQUIREMENTS

• 3 years or more of relevant working experience
• Familiar with the relevant trade industry players and SFA’s licensing and polices pertaining to food safety compliance and routine audit from the relevant authorities for the categories
• Prior experience working on either side of the buying or supply of the category in the supermarket retail trade would be advantageous
• Tertiary education with special focus study on Food Science and Technology would be a plus
• Possess driving license would be a plus

If you live and breathe marketing, we need to talk! We’re looking for a versatile Marketing Manager to oversee planning and managing online and offline marketing campaigns that promote a company’s brand, products, and services. His/her tasks also include planning and managing digital marketing campaigns, off-line events, analyzing metrics, identifying marketing trends and mentoring the Marketing Executives and Designers.

You are responsible for all aspects of a company’s marketing operations. The central goal is to help grow a brand’s influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website and outlets traffic and acquiring customers.

Duties will include planning, implementing, and monitoring marketing campaigns. The ideal candidate is someone with experience in marketing, art direction, and social media. He/she needs to be an outstanding communicator and can demonstrate excellent interpersonal, project management, and analytical skills.

The Marketing Manager reports to the Head of Marketing.

Roles and Responsibilities

The various roles and responsibilities for this position includes:

* Design and supervise all aspects of the marketing department including marketing database, email, social media and display advertising campaigns

* Plan and manage the creation of relevant and engaging digital content for publishing onto various digital platforms

* Plan and manage the various social media platforms.

* Plan and manage digital advertising campaigns

* Plan and manage SEO/SEM campaigns

* Event management

* Provide accurate reports on the marketing campaign’s overall performance.

* Appraise important metrics that affect website and outlet traffic, service quotas, and target audience

* Collaborate with teams to brainstorm new and innovative growth strategies

* Keep up to date with emerging digital platforms and industry trends

Requirements and skills

* Bachelor’s degree in Marketing or relevant field

* A minimum of 4 years’ experience in digital marketing/digital media

* Experience in managing projects simultaneously across different verticals

* Experience in managing a team.

* Solid knowledge of website analytics tools (e.g. Google Analytics)

* Experience in setting up and optimizing Google Adwords campaigns

* Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

* A sense of aesthetics and a love for great copy and witty communication

* Up-to-date with the latest marketing and social media trends

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Company Overview: We are a premier confectionery retailer and distributor in Singapore, specializing in travel retail and maintaining a robust presence both online and offline. Our commitment is to provide delightful confectionery experiences that resonate with consumers globally.

Position Overview: We are looking for a creative and strategic Marketing Manager to lead our marketing initiatives. This role will involve developing and executing innovative marketing strategies that drive brand awareness, customer engagement, and sales growth across both travel retail and e-commerce channels.

Key Responsibilities:

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies that align with company goals and target market needs, focusing on both online and offline platforms.
• Brand Development: Enhance brand positioning and identity through compelling storytelling and creative campaigns that resonate with our target audience.
• Digital Marketing Management: Oversee digital marketing efforts, including social media, email marketing, SEO, and online advertising, to drive traffic and engagement.
• Market Research & Analysis: Conduct market research to identify trends, consumer preferences, and competitive insights to inform marketing strategies and product development.
• Campaign Management: Plan and execute multi-channel marketing campaigns, monitoring performance and optimizing based on data-driven insights.
• Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts and effective product launches.
• Partnership Development: Build relationships with travel retail partners and online platforms to explore promotional opportunities and collaborations.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources to achieve maximum ROI.
• Reporting: Prepare regular reports on marketing performance and key metrics to present to senior management, making recommendations for improvement.
• Team Leadership: Lead, mentor, and inspire a team of 4 to 5 marketing professionals, promoting a culture of creativity and accountability.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field; Master’s degree is a plus.
• Minimum 8 years of marketing experience, preferably in the FMCG or confectionery sectors.
• Proven experience in both digital and traditional marketing channels.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and interpersonal skills.
• Creative thinker with a passion for confectionery and brand storytelling.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Requirements

* Experience in the relevant industry

* Hiring and supporting staff, conducting reviews of their performance

* Managing inventory, including beauty, bath and treatment products, negotiating with vendors and ordering supplies and equipment

* Communication, Interpersonal skills, Self-motivated with a results-driven, Problem-solving skills

* Maintaining a client database

* Perform Massage, Foot Reflexology

* Able to work long hours with prolonged period of standing, weekends/PH

Responsibilities

* Opening and Closing, Close daily sales counter

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Manage and coach employees

* Assigning tasks and coordinating staff and facility schedules

* Ensuring the workplace meets hygiene standards and complies with all health and safety regulations

Jobs Description

- BDM oversees customer service in order to deliver the highest level of service

- Organizes various promotional events, Promote new food products

- Produce reports to the Director and other top management personnel on visibility of upcoming revenues

- Attends lectures and speeches, brings up new ideas, and educates other staff members

- Responsible for generating sales, developing relationships with customers, introducing new products, and supporting other departments

Requirements:

• Good experience in Food product launches and coordinate multiple stakeholders
• Expert on preparing various Food products SOP in different languages especially in English, Tamil and Malay
• Hands on experience in Analyzing financial records and preparing budgets.
• Improving processes by recommending operational changes
• Evaluating and improving sales, marketing, and branding strategies.
• Preparing project and productivity reports and ensuring compliance with quality and safety requirements.
• Identifying opportunities for future business development and expansion

Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers

Responsibilities:

• Manage and execute product growth strategy in all market segments
• Understanding the marketing mix concept – managing 4 Ps
• Product and inventory management of appointed product lines
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Product and channel development in the commercial segment
• Go to market planning and execution of vendor’s initiatives
• Able to pitch value proposition of initiatives to both reseller and end user
• To plan and execute program to drive sales and channel intimacy
• Identify New Business Opportunities for product growth
• Managing relationship with internal and external stakeholders
• Providing weekly report
• Collaborating with internal and external stakeholders for GTM

Requirements:

• At least 5 years of experiences in B2B segment
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented
• Proficiency in Microsoft Excel

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking an experienced Regional Business Development Manager to drive growth and expand our client base across the assigned region. Reporting directly to the Chief Revenue Officer, the ideal candidate will have a strong background in sales, preferably within the automotive industry or related technology sectors.

Strategic Development: Create and implement regional sales strategies to meet or exceed revenue targets. Identify and pursue new business opportunities within the automotive industry and other potential sectors.

Relationship Building: Cultivate and maintain strong relationships with key decision-makers in target companies. Represent Appvantage at industry events, trade shows, and conferences.

Sales Expertise:

• Prepare comprehensive sales proposals and presentations for potential clients.
• Manage existing client accounts, ensuring high levels of customer satisfaction and identifying upsell opportunities.
• Collaborate with internal teams to create tailored digital solutions for clients.

Market Intelligence: Provide valuable insights on market trends and competitor analysis to inform company strategy. Manage and report on sales pipeline, forecasts, and key performance indicators.

Leadership and Reporting: Regularly update the Chief Revenue Officer on regional performance and strategic initiatives.

Job Requirements

• Educational Background: Bachelor's degree in Business, Marketing, or related field.
• Experience: At least 5 years in business development or sales, preferably in automotive or technology sectors.
• Track Record: Proven history of meeting or exceeding sales targets.
• Industry Knowledge: Strong understanding of digital technologies and their applications in various industries. Familiarity with automotive industry trends and challenges.
• Communication: Excellent communication, presentation, and negotiation skills.
• Tech-Savvy: Proficiency in creating compelling proposals and presentations. Experience with CRM systems and sales management tools.
• Mobility: Ability to travel within the assigned region.
• Client Management: Demonstrated success in account management and customer retention.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Description & Requirements:

Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-10 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job description

Roles & Responsibilities

Key Responsibilities

. Obtain new clients and secure potential commercial and government projects.

. Lead business growth by identifying and cultivating new opportunities to expand the company's portfolio and market presence.

. Manage sales inquiries for commercial and government projects.

. Consult with clients to ascertain requirements and needs.

. Submit tenders and negotiate prices with clients.

. Organize workflow to meet client deadlines for handover.

. Collaborate with designers, project managers, QS team, and purchasing team to ensure high-quality project completion, prioritize client satisfaction, and execute projects smoothly.
Account Management, Sales, Leadership, Construction, Renovation, Business Acumen, Purchasing, Selling, B2b, Project Management, Interior Design, Space Planning, Communication Skills, Autocad, Business Development, Layout, Fitting

Responsibilities:

• Work closely with Management team from Japan HQ on developing digital marketing strategy in the Asian region
• In-depth knowledge of the Asian FMCG market
• Build innovative solutions, leveraging marketing strategy and technology to impact business targets and client experience
• Drive frowth through vendor research and outreach through audience targeting, emerging media channels, digital analytics capabilities and personalisation
• Develop and execute marketing strategies and advertising campaigns involving social media
• Results orientated and high business acumens
• Ability to work with diverse nationality and culture from high level managements to operational teams
• Good channel management skillset
• Maintain consistency in policies and procedures.

Requirements:

• Minimum qualification Bachelor of Business/Marketing or relevant field
• Minimum 5 years of relevant experience preferably in FMCG industry
• Sound knowledge in FMCG market.

We CREATE MOMENTS THAT MATTER

No spectacular event ever starts with someone saying, “We just want something ordinary”. At The Moment Collective, we have always created opportunities for people to come together and share unique experiences that result in moments that matter to them. We aim to and pride ourselves in setting the benchmark in experiential marketing. More than just events, it takes a symphony of parts like brand strategy, architecture, content development, experiential design, logistics, production, technology and artistry, all working collectively in harmony to create defining brand moments - that connect to people viscerally.

If you’re someone who loves planning events and all the work that goes into making them happen, then this role is for you!

As a Event Producer, you'll be part of a dynamic team dedicated to crafting unforgettable moments. We believe in the power of exceptional experiences to connect people and brands on a profound level. Collaborate with clients to understand their vision and transform it into innovative event concepts. Design and execute event strategies that engage, captivate, and leave a lasting impression. Coordinate seamlessly with various teams, including brand strategists, designer, and production experts, to ensure flawless event execution. Stay updated with industry trends and emerging technologies to incorporate cutting-edge ideas into our events.

Key Accountabilities:

Client Management

• Participate in the development of solutions that leverage existing offerings and are mutually beneficial for the client and the agency
• Guide the development, crafting and presentation of proposals, scopes of work, schedules and staffing plans as they relate to solutions
• Build and maintain effective client relationships, ensuring that all client’s needs are understood and address it in a timely way
• Ensure clear communication to the client for the assigned program regarding roles and responsibilities, scope, budget, schedules and program status/ action items

Team Management

• Working with the Director, manage the program process from creative through execution using The Moment Collective processes and tools.
• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met. Effective communication across the team on site and off site
• Oversee team members on execution of all individual job details and responsibilities
• Manage resources; identify, negotiate and book external resources as needed

Budget Management

• Working with the Director, create project budgets forecast and manage the revenue and cost throughout the process
• Ensure appropriate revenue detail to be communicated to the client
• Manage third party costs and negotiation
• Develop and actively manage vendor

Creative Management

• Participate in creative brainstorms to generate ideas for clients
• Continually look for innovative solutions and production methods
• Incorporate cutting-edge ideas into our events

Success Measures

• Success and flawless delivery of project commitments
• Positive team player that inspires others to excel and deliver
• Repeat business with client
• Profitable budget management

The person we are looking for:

• You are absolutely passionate creating moments and setting benchmarks for events and marketing
• Excellent time management skills and have a sense of urgency; proven ability to work on multiple projects at any given time, while driving those around them
• Ability to think on your feet and be part of the solution
• Be as brilliant at working alone (self-motivated) as you are as part of a team (the motivator)
• You remain calm and collected under pressure
• You are an excellent and effective communicator
• You have a good knowledge on technical and logistical aspects of events production
• You have a wide knowledge of the marketing industry and keep up-to-date with the event/ creative/media industry
• You have at least 3 years’ events experience working on both physical and digital events

Why Choose The Moment Collective? At The Moment Collective, we offer more than just a job; we provide a platform for you to unleash your creativity and passion. Join us, and you'll be part of a team that believes in pushing the boundaries of what is possible, creating immersive experiences that resonate with people.

Are you a self-motivated and ambitious individual looking for a career in the corporate banking industry? Do you want to work in a fun and collaborative environment where personal growth is a top priority? SMT, one of Singapore's leading SME comparison platforms, is looking for talented individuals to join our team as Business Development Executives.

At SMT, we offer unlimited earning potential with a base salary of $1800- $3000/ month and uncapped commission. We also offer annual base salary revisions and a structured learning and development program to help you reach your career goals. Our senior team leads are dedicated to supporting your personal growth and helping you succeed.

As a Business Development Executive, you will be responsible for managing the entire end-to-end consulting process of cold-calling business owners, accessing their eligibility, and closing the deal. You will ensure proper admin work during the application and backend work of collecting fees due at the end of the deal.

We welcome self-motivated individuals with a growth mindset and exceptional communication skills.

If you have a competitive edge and are driven to succeed, we want you to be a part of the growth of SMT group as a whole. We believe in a dress-down culture on Fridays and a 5-day workweek. You'll work with like-minded people in a fun and collaborative environment. Join us today and be a part of defining what the company will look like in years to come.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

About Globibo

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and the benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Responsibilities:

(A) Lead Management (30%)

• Researching organizations and industry players to identify new leads and potential new markets
• Identifying the needs of other companies and their key stakeholders/ decision-makers
• Contacting potential clients via email & cold calls with customized value offerings to establish rapport and set up meetings
• Attending conferences, meetings, and Industry events
• Horizontal Sales outreach to new contacts from existing clients
• Consistent outreach & building relationships with VIP clients

(B) Opportunity Management & Conversion (30%)

• Meeting potential clients with exciting Proposals & industry updates
• Contacting clients to inform them about new developments in the companys products
• Preparing quotations & negotiating effectively
• Review technical requirements & determine feasibility / pricing
• Supporting customers with project information
• Establishing long-term support contracts through umbrella agreements for all services

(C) Service & Delivery (30%)

• Plan event resources and coordinate preparation
• Communicate internally & externally for event planning
• Supervisor onsite delivery of event logistics
• Collaborate with our technical & subject experts across services, work in tandem with a supportive operations team

P.S. If you figured out that 10% is missing, you are pre-qualfied

Your Potential Profile

1. Bachelor's Degree or above in Marketing/ Business Management, or a related field
2. 3-5 years of experience in corporate sales (B2B), sales support, and knowledge of end-to-end sales cycle within the event/event tech industry
3. Great communication skills, Fluent English required (speaking) to communicate with regional clients
4. Ability to identify and address the specific needs of each customer
5. Highly motivated & Independent Individual with an eye for detail & analytical skills
6. Prior experience with preparing complex quotations & contracts
7. Result- orientation; high focus on driving (business) results and KPIs
8. Passionate about language learning or event technology services

Your Benefits

• Group Incentive Scheme
• Solid Induction Programme with a personal mentor
• Functional training program
• Personal Development Plan with weekly coaching and external training
• Exposure to the leadership development program

Please note that your personal data/ assessment results will be kept strictly confidential and treated as per the Personal Data Protection Act (PDPC) / General Data Protection Regulation (GDPR) for candidates who are based in the European Union.

Please find some basic information about our world-class Career Development Program:

• Globibo Career Path:http://www.slideshare.net/globibo/globibo-career-path
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MUST-have requirements: Singaporean citizenship or PR

What you will be working on

You will:

[Productive Hawker Centres]

• Oversee productivity initiatives and programmes, and renovation/retrofitting works at existing hawker centres and ensure they are being carried out in accordance with NEA’s objectives
• Consolidate and analyse statistics in support of the department’s decision-making process
• Participate and represent NEA to share on the review of programmes, including the technical aspects to convey NEA’s position with external stakeholders

[Stakeholder Engagement and Management]

• Establish and maintain effective relationships with strategic partners and stakeholders
• Work with internal stakeholders to establish implementation schedules and action plans
• Facilitate engagements including leading and conducting ground engagement with stakeholders on initiatives and programmes

[Project Management]

• Facilitate budgeting, prepare funding approval submissions, cost estimates pertaining to the public sector funding process prior to the launch of the initiatives and programmes
• Track initiatives and programmes expenditures and project account closures through collaboration with stakeholders
• Draft and prepare contract specifications and administer activities pertaining to the procurement of required services prior to the implementation of the initiatives and programmes
• Conduct full documentation and keep proper records of the implementation for initiatives and programmes
• Administer the contracts, which includes pre and post contract matters relating to the renovation works and programme related activities
• Any other ad-hoc duties assigned

What we are looking for

The job might be for you if you possess the following qualities,

• Prior work experience in project & facilities/ building management, estate/ tenancy/ contracts management, built environment and public sector related initiative and programmes would be an advantage
• Possesses good analytical, problem-solving and project management skills
• Team player who is resourceful, meticulous and able to multi-task to meet tight deadlines in a fast-paced environment
• Enjoy collaborating and taking the lead when needed to carry out plans and objectives
• Able to appreciate the finer details and remain focused on the long-term goals/objectives
• Good writing, interpersonal and presentation skills
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager--Hawker-Programmes-Department----Contract_JR-10000033671

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

We are one of Asia's leading content providers, producing documentaries, entertainment, children's programming and formats.

We are looking to hire a Operations Manager who in keen to manage our production and post departments.

The person must be:

1) experienced in producing films or videos and have worked with other companies in this area and also familiar with Singapore crew and production processes.

2) good knowledge of post production and operations of a post department.

3) mature and keen to teach, train and guide the new members on their productions.

4) organised and passionate about managing logistic, crew and cost etc.

5) able to multitask and handle different teams and projects at the same time

7) able to manage the teams going for outdoor or overseas shoots

8) able to write and speak well

Job Scope:

1) Manage the producton and post departments and ensure that the operation run properly.

2) Allocate resources and manage budgets accordingly.

3) Train new and young production members

Full CV is required with the application.

Only shortlisted candidates will be contacted.

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

• Develop project scopes and objectives

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the help of appropriate systems, tools and techniques

• Vehicles Management

• Work Pass applications and renewals, Update and maintain WICA records, medical insurance claim to relevant authorities

• Process payroll and other government related matters eg. CPF / IRAS submissions, tax clearance, government claims

• Handle day to day operations for purchasing, new product sourcing and/or supplier quality management

•Ensure discrepancies in purchases, purchase orders and invoices are reconciled at end month to process payment to suppliers

We are looking for an experienced Product Manager who is passionate about building products that enhance the guest experience in the hotel industry. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company’s vision and strategy for the hospitality sector.

RESPONSIBILITIES

• Gain a deep understanding of the hotel guest experience, identify and fill product gaps, and generate new ideas that grow market share, improve guest satisfaction, and drive growth within the hospitality industry.
• Create buy-in for the product vision both internally and with key external partners in the hotel sector.
• Determine product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; and costing special and customized services for hotels.
• Translate product strategy into detailed requirements and prototypes tailored to the hotel industry.
• Scope and prioritize activities based on business and guest impact in the hotel sector.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources, specifically for hotel-related products.
• Drive product launches including working with other product team members, sales teams, and marketing teams focused on the hospitality market.
• Evaluate promotional plans to ensure they are consistent with the product line strategy for hotels and that the message is effectively conveyed to the hospitality audience.
• Assess market competition by comparing the company's hotel-related products to competitors' offerings.
• Support presales engagement with hotel groups for adoption of services.
• Act as a product evangelist to build awareness and understanding within the hotel industry.
• Represent the company by visiting hotel partners and customers to solicit feedback on company products and services.

REQUIREMENTS

• Proven work experience in product management or as an associate product manager, preferably within the hotel or hospitality industry.
• Proven track record of managing all aspects of a successful product throughout its lifecycle in the hotel sector.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management in the hotel industry.
• Solid technical background with understanding and/or hands-on experience in software development and web Technologies related to the hospitality market.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done in a hotel environment.
• Skilled at working effectively with cross-functional teams in a matrix organization, specifically within the hotel sector.
• Excellent written and verbal communication skills, with a focus on the hospitality industry.
• Degree in Hotel Management, Computer Science, Engineering, or equivalent preferred.

We are looking for a dynamic Sales Manager to be part of the expanding team. To be responsible for sourcing new cilents, promoting our services and clinch new deals. To form an integral part supporting of the Group's strategic expansion and initatives.

Job Responsiblilites

Source for new business leads

Build and maintain strong collaborative key customer relationships.

To handle MRO and allocated projects.

Visit new customer and look for a business opportunity.

Market company capabilties as a valve automation and service center.

To do site troubleshooting work when required.

Experience in Construction or Machinery Industry.

Excellent understanding of the full sales & marketing mix.

Strong analytical skills and data-driven thinking.

Update latest trends and sales & marketing best practices.

Advanced communication and interpersonal skills.

A team player and capable of putting a positve on the brand.