Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

NIQ GFK CMI’s Customer Success Team team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.

You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

You will be leading a team of research analysts and be responsible for their development and coaching.

In your role, you would:

• Lead a team of analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practices and industry knowledge across NIQ-GFK  internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their businesses. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The Assistant IT Manager maintains and promotes core technology standards and maintains Accor best practices in respect to property systems. This role is responsible to maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT matters. This position will be responsible for the administration and internal support of the hotel’s computers, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Resolve all IT issues for colleagues via frontline troubleshooting or escalation to the Corporate Helpdesk.
• Provide IT assistance and expertise to in-house guests and Events.
• Support and administer to on-premise applications, systems, servers and networks.
• Monitor the Hotel data centre and IT racks.
• Manage daily backups of critical data.
• Deploy IT equipment for Tech Refresh or loans.
• Conduct PCI training.
• Process IT system access for onboarding/offboarding of employees.
• Liaise with vendors on hardware maintenance and support.
• Maintain IT asset and software license inventory.
• Contribute to Technology Services knowledge base.
• Attend operational meetings as required.
• Assist the IT Manager with IT budget and forecast.
• Assist the IT Manager in executing all IT projects at the Hotel.
• Ensure users are aware of Support processes, Corporate Help Desk.
• Assist the hotel’s day-to-day IT activities, ensuring all standards are followed.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by the Management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as assigned by the Management.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we are seeking an experienced Customer Experience Manager to join us. You will excel in designing and optimizing customer service processes, be adept at resolving challenging customer escalations, and have a strong background in configuring CRM software such as Salesforce and Zendesk.

In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. When there are escalation cases, you need to be able to guide them to deliver fantastic service recovery and delight the customer. The ideal candidate will have a proven track record of process improvement, a knack for handling difficult customer situations, and a deep understanding of CRM tools.

Key Responsibilities:

• Customer Service Process Design:
• Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction.
• Implement best practices and workflows to streamline customer interactions.
• Lead process improvement initiatives to reduce response times and enhance the customer journey.
• Difficult Customer Escalations:
• Handle and resolve escalated customer complaints and complex issues.
• Provide guidance and support to the team in resolving challenging customer situations.
• Develop strategies to prevent escalations and improve overall customer satisfaction.
• CRM Software Configuration:
• Utilize hands-on experience with CRM software, including Salesforce and Zendesk, to set up and optimize customer flows and support workflows.
• Customize CRM tools to meet the specific needs of the customer service team.
• Train and mentor team members on CRM software usage.
• Team Leadership and Management:
• Lead, mentor, and motivate a diverse team of 20 local and 100 offshore customer service agents.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Develop and implement strategies to drive team performance and productivity.
• Quality Assurance:
• Establish and maintain quality standards for customer interactions, both locally and offshore.
• Conduct regular quality assessments and audits to ensure adherence to these standards.
• Develop and implement training programs to address any skill gaps.
• Data Analysis and Reporting:
• Utilize customer data and feedback to drive data-driven decision-making.
• Generate and present regular reports on key performance indicators, customer feedback, and team productivity.
• Communication and Collaboration:
• Foster open and effective communication within the customer service team and with other departments.
• Collaborate with stakeholders to ensure customer-centric initiatives and improvements are executed.

• Bachelor's degree in Business, Management, or a related field (or equivalent experience).
• Proven experience in customer service management, with a focus on process design, escalations, and CRM configuration.
• Strong leadership and people management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in CRM software, specifically Salesforce and Zendesk.
• Data-driven decision-making and analytical skills.
• Excellent problem-solving and conflict resolution capabilities.
• Adaptability and the ability to thrive in a fast-paced, dynamic environments
• Experience with managing offshore customer service teams.
• Knowledge of customer service best practices and emerging trends.

We are looking for a competent Account Manager to find business opportunities and manage B2B customer relationships.

The ideal candidate will be experienced in sales and customer service. You should have excellent communication skills and feel comfortable reaching out to potential and existing customers to demonstrate our services and products.

Your overarching goal is to identify opportunities with new clients and build them into long-term profitable relationships.

Account Manager Responsibilities

• Manage key accounts as the main point of contact
• Build and promote strong, long-lasting customer relationships
• Identify and meet with potential clients to discuss their requirements and introduce our products
• Stay up to date with new products
• Execute strategies to meet sales targets
• Resolve problems and handle complaints in a timely manner
• Gather feedback from customers or prospects and share with internal teams
• Collaborate with team members to achieve better result
• Participate in procurement forecasting based on client needs
• Ensure timely repayment from clients for products purchased

Account Manager Requirements

• Proven experience as a Sales Executive or relevant role in F&B/Alcohol Sales
• Extensive work experience in lieu of paper qualifications can be considered
• Native Japanese language skills will be an advantage
• Sommelier Certification is a plus
• Committed to continuous education through events, trainings and certifications
• Fast learner and passion for sales
• Strong interpersonal and communication skills
• Self-motivated with a results-driven approach
• Ability to work independently

Do you have a flair for writing? Love meeting new people? Are you creative and can produce innovative strategies?

As a Community Engagement Manager, you will be responsible for developing and implementing strategies to enhance community participation, foster relationships, and facilitate dialogue within our various community spaces. You will work closely with cross-functional teams to ensure that our community initiatives align with our agency's values and objectives. This role requires a passion for community building, exceptional communication skills, and the ability to inspire and motivate others.

Key Responsibilities:

• Develop, manage and implement effective programmes and initiatives with partners and stakeholders to elevate agency's brand presence, support fundraising efforts and meet the needs of the community.
• Build rewarding connections and collaborations with partners and stakeholders to promote and strengthen buy-in and alignment of the agency's mission and programmes.
• Monitor and analyze community feedback, metrics, and trends to inform decision-making and continuously improve engagement strategies.
• Execute community engagement programmes with the aim to influence, involve, build and engage the community in raising awareness and knowledge of our Family Strengthening Programme to partners and stakeholders.
• Monitor and analyse engagement through multiple platforms.
• Evaluate the engagement efforts through quantitative and/or qualitative methods and data analysis of obtained results.
• To plan, develop and manage cross functional projects with stakeholders and team members.

Qualifications:

• Bachelor's degree in Communications, Marketing, or related field (or equivalent work experience).
• Proven experience in community management, engagement, or related roles.
• Ability to work independently and collaboratively in a fast-paced environment.
• Passion for community building and creating positive social impact.
• Working experience in the Social Service related sector would be advantageous.
• Able to work under pressure, in a fast-paced environment with multiple timelines and stakeholders.
• Analytical, resourceful and possess strong organisational, project management, administrative and documentation skills.
• A team player with strong interpersonal & communication skills (in both verbal and writing). Skilled with MS Office applications, Google Workspace

Why Join Us:

• Opportunity to make a meaningful impact by shaping vibrant and inclusive communities.
• Collaborative and supportive work environment where your ideas are valued.
• Work with a passionate team dedicated to driving positive change.

If you are passionate about community building and empowering others to connect, collaborate, and thrive, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this role to [email protected]. We look forward to welcoming you to our team!

Able to start work from 1 July .Only selected candidates will be notified.

BUSINESS VISION

• Fostered a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encouraged innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implemented team-building initiatives to enhance team cohesion and morale.
• Recognized and celebrated team achievements, fostering a positive and spirited work environment.
• Analysed workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implemented strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

FINANCIAL TARGETS

• Inspired and motivated Beauty Consultants, coaching them to meet individual and team financial targets.
• Implemented client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.
• Implemented performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduced incentive programs tied to achieving financial targets, boosting team motivation and productivity.

CUSTOMER EXPERIENCE

• Acted as a role model and mentor to the team, embodying Guerlain's values and standards in all interactions with customers.
• Inspired the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conducted regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encouraged a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction

CLIENTELING
Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, understanding their preferences and needs in-depth.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provided one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.
• Developed and nurtured Assistant Managers, preparing them for future roles and creating a talent pipeline within the organization.
• Recognized and appreciated individual and team achievements, reinforcing a positive team spirit and motivation.
• Encouraged knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Guerlain’s guidelines

STORE OPERATIONS

• Clear Communication: Ensured clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empowered team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encouraged a problem-solving culture within the team, actively involving team members in
• Regularly recognized and appreciated the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

• Regularly follow written and verbal directives to safely and efficiently operate plant equipment, manage site services, and handle vehicle loading/unloading. The specific responsibilities may differ depending on the site.
• Identify and propose safety and efficiency enhancements within the work area, participating in multidisciplinary teams to prioritize and implement these improvements.
• Effectively communicate with production team members and other onsite functions (e.g., maintenance, planning, logistics) through verbal, email, and written means, ensuring clarity and accuracy in communication.
• Take responsibility for personal health and safety, as well as the safety of others potentially affected by one's actions. Adhere to site-specific safety, health, and environmental (SHE) standards, including risk assessment, permit compliance, and incident reporting.
• Understand the importance of attention to detail and adherence to instructions, recognizing the potential consequences of oversight or incomplete adherence.
• Make routine operational decisions following established procedures, seeking guidance from line managers or team leaders for non-routine decisions.
• Efficiently plan and organize work and materials for the current shift and prepare for the upcoming shift in the assigned area, aligning with site logistics and production plans. Ensure safe and effective shift handovers.
• Provide training and mentorship to new team members in their respective roles.
• Perform maintenance tasks as required (level of maintenance activity varies by site), including preparation of equipment for maintenance activities based on instructions.
• Conduct agreed-upon analytical testing as needed (level of analytical activity varies by site).
• Identify and manage emergency situations according to established procedures, potentially participating in site emergency response activities outside regular hours in some sites.

• NITEC / Diploma in Chemical Engineering, minimum 4-5years experiences in chemical, petrochemical and oil & gas industry

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Gross Salary up to $6,500 with AWS + 2 months bonus
• Working location at Jurong Island
• Working Hours: 7.15am to 7.15pm (12 hours shift)

Job Purpose: Test program development and implementation for new products.

Key Responsibilities:

• ATE test program development and implementation for new products (Production and Characterization Test)
• Test Hardware (final test loadboard and wafersort probecard) design and development for engineering activities and production ramp-up
• Perform characterization testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language and scripting
• Automate test process by writing software scripts to improve work efficiency.
• Monitor and manage production test yields, maverick lots, engineering lots
• Hands-on test debugging, RMA analysis and improving test solutions (Hardware and Software)
• Work with product designer and DFT engineer to ensure smooth product bring-up
• Responsible for overseeing product reliability stresses and test results
• Establish cost-effective production test solutions.

Additional Responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Bachelor's degree in engineering (electrical/electronics)
• Minimum 5 years of relevant working experience in semiconductor industry
• Knowledge and hands on experience with industry standard Automated Test Equipment – Teradyne J750.
• Experience on Advantest T2K, Advantest 93K, UltraFlex, Chroma is a plus.
• Strong understanding of ATE Test Programming principles, preferablywith experience in Digital and Mixed signal testing
• Test Software development experience & skills, including knowledge of C/C++, VB, PERL, Python etc.
• Experience/knowledge in new product characterization and qualification.
• Experience in test Hardware development (loadboard and probecard)
• Good knowledge on manufacturing process (fab, packaging,test)
• Good aptitude in statistical data analysis, problem solving and solution finding.

Working Conditions:

- Working conditions are normal for an office environment.

- Work requires willingness to work a flexible schedule.

Job Purpose: Test program development and implementation for new products.

Key Responsibilities:

• ATE test program development and implementation for new products (Production and Characterization Test)
• Test Hardware (final test loadboard and wafersort probecard) design and development for engineering activities and production ramp-up
• Perform characterization testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language and scripting
• Automate test process by writing software scripts to improve work efficiency.
• Monitor and manage production test yields, maverick lots, engineering lots
• Hands-on test debugging, RMA analysis and improving test solutions (Hardware and Software)
• Work with product designer and DFT engineer to ensure smooth product bring-up
• Responsible for overseeing product reliability stresses and test results
• Establish cost-effective production test solutions.

Additional Responsibilities:

a) Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

b) As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

• Bachelor's degree in engineering (electrical/electronics)
• Minimum 5 years of relevant working experience in semiconductor industry
• Knowledge and hands on experience with industry standard Automated Test Equipment – Teradyne J750.
• Experience on Advantest T2K, Advantest 93K, UltraFlex, Chroma is a plus.
• Strong understanding of ATE Test Programming principles, preferablywith experience in Digital and Mixed signal testing
• Test Software development experience & skills, including knowledge of C/C++, VB, PERL, Python etc.
• Experience/knowledge in new product characterization and qualification.
• Experience in test Hardware development (loadboard and probecard)
• Good knowledge on manufacturing process (fab, packaging,test)
• Good aptitude in statistical data analysis, problem solving and solution finding.

Working Conditions:

- Working conditions are normal for an office environment.

- Work requires willingness to work a flexible schedule.

Royal Ocean Marine is seeking a highly skilled and motivated Maritime Vessel Efficiency Manager to join our client's team. As the Maritime Vessel Efficiency Manager, you will be responsible for ensuring the optimal performance of our fleet by implementing efficient operational practices and identifying opportunities for improvement.

Key Responsibilities:

• Analyze vessel performance data and identify areas for improvement
• Develop and implement strategies to enhance vessel efficiency and reduce fuel consumption
• Collaborate with the technical team to optimize vessel maintenance and repair schedules
• Monitor and assess the performance of vessel systems and equipment
• Stay up-to-date with maritime regulations and industry best practices related to efficiency and sustainability
• Provide recommendations for fleet optimization and fuel-saving initiatives
• Conduct regular training and workshops for vessel crews on efficiency best practices

Job requirements:

• Bachelor's degree in Maritime Studies or related field
• Minimum of 5 years of experience in maritime operations, with a focus on vessel efficiency
• Strong analytical and problem-solving skills
• Knowledge of maritime regulations and industry standards
• Excellent communication and collaboration skills
• Proven ability to implement and drive efficiency initiatives
• Experience with data analysis and performance monitoring tools
• Ability to work independently and manage multiple projects simultaneously

Chan Chee Meng
EA 07C3069
R1110620

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In 5 years, we grew our own health and wellness brand from $0 to USD$150M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023 and ranking us 25th in 2024. In both 2023 and 2024, The Straits Times and Statista consistently recognized us as one of the top 10 fastest-growing companies in Singapore.

Overview of the role

The Senior Human Resource Manager will play a critical role in aligning our human resources with our ambitious growth targets. You will lead strategic HR planning, develop a nurturing company culture, and implement cutting-edge HR technologies. Your expertise will foster an engaging, inclusive, and productive work environment that supports both in-office and remote teams.

Key Responsibilities

Strategic HR Planning

• Develop and implement HR strategies that integrate with business objectives, focusing on talent acquisition, leadership development, and workforce planning.

Performance Management

• Design and oversee performance management systems to ensure alignment with organizational goals and employee development.

Cultural Development

• Actively enhance and maintain a workplace culture that reflects our core values and mission, with special focus on integrating our remote workforce.

Training and Development

• Identify skills gaps and design training programs that empower employees to excel in their roles and advance in their careers.

Remote Work Infrastructure and Support

• Enhance and support remote work capabilities to ensure all team members are equipped for success, regardless of location.

Compensation and Benefits

• Manage and evolve compensation and benefits packages to attract and retain top talent, ensuring alignment with our strategic goals.

Legal Compliance

• Ensure all HR practices comply with legal standards and keep the organization updated on relevant changes.

Employee Engagement and Retention

• Implement innovative engagement and retention strategies that increase employee satisfaction and reduce turnover.

Employee Relations

• Develop effective strategies for managing employee relations and maintaining a positive work environment.

HR Technology Utilization

• Lead the adoption and integration of HR technologies to streamline HR processes and improve organizational efficiency.

• Minimum of 7 years of HR experience, with at least 3 years in a management or strategic role.
• Demonstrated ability to develop and implement HR strategies that have a measurable impact on business outcomes.
• Strong understanding of employment law, compensation, organizational planning, employee relations, and employee engagement.
• Excellent communication and interpersonal skills, with the ability to manage and lead diverse teams.
• Proven experience with HR software and information systems.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s, is a bonus.

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

3 best things about the job:

1. You will be the architect of brand’s content strategy by leveraging on consumer and cultural insights to architect a comprehensive content strategy encompassing traditional media, digital channels (social, content, audio), on-ground activations, gaming, influencer marketing, celebrity partnerships, out-of-home advertising, and more.
2. Being a north star to meaningful and compelling partnerships. Provide strategic direction to media teams and external partners on conceptualizing, developing, and executing content initiatives. This includes fostering successful IP (intellectual property) partnerships, influencer collaborations, and celebrity integrations. 
3. Championing brand narrative and be a stickler on quality. Work closely with creative partners, media teams, and third-party vendors to craft a compelling brand narrative. Your leadership will ensure high-quality delivery and flawless execution across all content endeavours.

In this role, your goals will be:

In three months, you should be owning the brand’s content narrative:

• Be fully immersed in content strategy, audience understanding, cultural context & campaign execution.
• Developed content strategy across multiple touchpoints with the help of the media teams and 3rd party content partners.
• Develop strong rapport with client team & media teams, working collaboratively and inspiring creative work.

In six months, you are an experienced content and innovation architect:

• Proactively thinking on brand challenges and opportunities to build content strategy, whilst having a keen eye on execution.
• Bringing the best of media partnership/associations & be the go-to the person for the client on future/emerging experience opportunities.
• Be confident to build award worthy innovations with key media partners/clients.

In 12 months, you are able to grow brands and craft award winners:

• Develop new products with media partners and award winning campaigns.
• Develop templates/frameworks and the necessary rigour to have a clear process and build case studies.
• Have strong business acumen to build existing client businesses into year 2.

What your day job looks like:

Morning: Dive deep into consumer data and cultural trends to identify brand opportunities. Craft compelling briefs based on insights, ensuring alignment with brand challenges and local nuances.

Afternoon: Collaborate with media teams, guiding them on your vision and refining their ideas. Mentor the team to become proactive strategists and deliver high-quality work on time.

Throughout the Day: You're the resident content guru! Answer questions, share expertise, and inspire innovation across all content efforts.

The Regional Tax Assistant Manager/Tax Senior Accountant plays an essential role within the APAC Tax team, supporting the Regional Tax Managers on both direct tax and indirect tax compliance for the APAC region, as well as serving as a key liaison between the APAC Tax team and cross-functional business stakeholders on various global and regional tax projects.

Responsibilities: 

1. Tax Compliance & Provision

• Assist in preparing tax schedules and managing tax compliance reporting and payment deadlines and other related matters for approximately 25 entities within the APAC region (i.e. GST, VAT, CIT, WHT, TP), including working with external tax consultants and reviewing their deliverables.
• Assist in preparing monthly tax provisions for Singapore entities.
• Assist in preparing and liaising with external tax consultants on Assisted Compliance Assurance Programme (“ACAP”) for GST and Tax Risk Management and Control Framework for Corporate Income Tax (“CTRM”).
• Assist in preparing responses to information requests by tax authorities.
• Keep abreast of changes and/or developments in tax laws and administrative practices for APAC and analyse the corresponding implications.

1. Tax Process Optimization & Risk Management

• Support the Regional Tax Managers on tax risk management for APAC, with a primary focus on Singapore entities.
• Identify opportunities for streamlining and improving direct tax and indirect tax processes to enhance efficiency and accuracy.
• Design and implement best practices to optimize workflows and ensure compliance with relevant tax regulations.
• Collaborate with cross-functional teams to implement changes in tax processes, systems and/or compliance requirements, including providing training to internal teams and users on process improvements, ensuring awareness and adherence to compliance standards.
• Maintain comprehensive documentation of direct tax and indirect tax processes and internal controls/procedures.

1. Tax Systems & Technology Integration

• Triage tax issues raised by users to identify root causes and support/resolve accordingly.
• Collaborate with IT teams and/or external system developers to translate business/tax requirements into technical solutions, as well as to test, implement and enhance tax technology solutions for automation and efficiency.
• Evaluate and recommend new technologies that can improve direct tax and indirect tax processes.

Are you a dynamic and results-oriented professional with a strong background in commercial management? Royal Ocean Marine is seeking a talented Commercial Manager to join our client's team. In this role, you will be responsible for overseeing all aspects of our commercial operations, including client relationships, contracts, and sales strategies. This is an exciting opportunity to lead a team and drive the success of our business.

Responsibilities

• Develop and implement commercial strategies to achieve business objectives
• Manage and nurture client relationships to ensure customer satisfaction
• Negotiate and finalize contracts with clients and suppliers
• Analyze market trends and identify new business opportunities
• Lead and motivate a team of commercial professionals
• Monitor and evaluate the financial performance of commercial activities
• Collaborate with cross-functional teams to optimize operational efficiency
• Represent the company in industry events and build strong networks

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 - 5 years of experience in commercial management,
• Proven track record of successfully developing and executing commercial strategies
• Strong negotiation and communication skills
• Excellent leadership and team management abilities
• Ability to analyze market trends and identify business opportunities
• Results-oriented mindset with a focus on achieving targets
• Proficient in Microsoft Office applications
• Willingness to travel as needed

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

In this role, you have the opportunity to make life better

The Business Marketing Manager Cardiovascular Informatics is the owner of the long term success and overall business support for the APAC zone in the assigned business. This covers cardiovascular informatics solutions, as well as additional solutions within the portfolio in operational excellence, workforce enablement and more.

They have the accountability for deep understanding of APAC and the market opportunity and variation as it relates to the business focus, solution packaging, profitability and direct & indirect sales support. Working as part of a multidisciplinary team, this role creates own business and all-of-Philips customer value at scale.

They ensure flawless new product introductions and launches at market/country level. They enable performance of the portfolio in scope, including phase-in and phase-out management, as well as helping sales teams by ensuring sales enablers are in place.

The role includes support of customer engagement and quoting for major opportunities.

To succeed in this role, you should have the following skills and experience

• Bachelor’s Degree in related field
• Commercial experience and acumen with proven results in the APAC Region
• Experience within the informatics space and a working knowledge of both clinical and technical concepts
• Good understanding of the healthcare needs, dynamic market landscape and our portfolio’s value proposition
• Possess strategic thinking and planning skills

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a RRegional Vendor Operations Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Operations Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high-growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure to dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Note: Candidates who are Singapore Nationals or candidates with Work Visa can only apply for the role.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Role Description:

Project Manager will be responsible for overseeing the planning, execution, and evaluation of assigned events, ensuring seamless delivery and exceptional client satisfaction. Reporting to the Director, you will collaborate closely with internal teams and external stakeholders to bring events to life, managing all aspects from conceptualization to post-event analysis.

Specific Responsiblities:

1. Lead the end-to-end management of assigned events.
2. Develop project timelines, schedules, and budgets.
3. Collaborate with clients to understand event objectives and requirements.
4. Coordinate with internal teams for cohesive event execution.
5. Manage vendor relationships and negotiate contracts.

Competencies to learn:

1. Develop a basic understanding of the events planning business.
2. Ability to initiate, plan, execute, monitor, and close projects effectively.
3. Ability to effectively communicate with clients, understand their needs, and provide suitable solutions.
4. Ability to advise clients on sound equipment selection and provide technical support as needed.
5. Enhanced ability to manage complex projects efficiently and deliver high-quality results.
6. Ability to secure favorable deals with vendors and maintain positive supplier relationships.
7. Ability to plan and execute seamless events with minimal logistical issues.
8. Become a subject matter expert in a specialized area relevant to the role.
9. Ability to lead and inspire teams to achieve project objectives efficiently.

Duration for attachment: 6 Months

We are looking for a highly skilled Tax Manager to join our regional team in Singapore. The Tax Manager will play a critical role in managing the company’s tax compliance, advisory and reporting functions across the region. The ideal candidate will have a strong background in tax law, excellent analytical skills, strong team player and the ability to work in a fast-paced environment. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you!

Responsibilities:

• Manage all tax matters in Singapore and overseas (Corporate income tax, GST, VAT, WHT and other taxes)
• Reviewing contracts/ intragroup agreements from tax perspective
• Support tax audits of entities in the region and manage tax queries from the tax authorities, challenges and disputes
• Assist with transfer pricing matters and provide guidance on intercompany transactions
• Assist to monitor the tax positions of APAC entities and provide regular updates and analysis
• Identify and manage tax risks / opportunities
• Conduct research on tax issues and stay updated on changes in tax laws and regulations
• Provide tax support for mergers, acquisitions and other strategic transactions
• Collaborate with cross-functional teams, including finance, legal and operations, etc to ensure tax considerations are incorporated into business decisions

You will have solid understanding of media planning, buying and analytics across multiple media channels. This is a leadership role that requires a strategic thinker who is skilled at integrated campaign planning, execution, and team management. You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape.

Key Responsibilities:

• Lead the development, implementation, and management of integrated media strategies across multiple media channels, including but not limited to, digital, social, out of home and radio.
• Collaborate with the creative team, account managers and clients to identify target audiences and design media strategies that engage, inform, and motivate.
• Oversee and manage media strategy, planning, buying and execution for all client accounts.
• Utilize various analytics tools to monitor, measure and optimize campaign performance.
• Tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.
• Develop and maintain strong relationships with media suppliers and negotiate contracts to ensure the most effective media buy.
• Stay updated with the latest trends, innovations, and technologies in the media industry to provide cutting-edge solutions for our clients.
• Manage, mentor, and develop a team of media planners and executives.
• Prepare and present performance report to senior management and clients.
• Be focused on results that matter to the client in full funnel campaigns including awareness, consideration, lead generation and acquisition, which is a focus for the business.
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/ discrepancies.
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences.
• Work with media planners and buyers to ensure accurate and timely invoicing (e.g., regular review of unbilled reports, resolve unbilled cases with Finance).