Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Position Summary

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Duties & Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster SRE mindset as part of software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously delivery new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Detail:

• Ang Mo Kio
• Salary range: Up to $6,000
• with Variable Bonus

Responsibilities:

• Develop, manage and track the marketing budget.
• Coordinate with the sales team and other departments to produce effective strategies including branding, lead generation and competitor analysis.
• Oversee branding, advertising, and promotional campaigns across all platforms including traditional and digital platforms
• Ensure marketing activities align with the company’s strategic objectives
• Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
• Collaborate with media partners and advertising agencies to brainstorm ideas for new campaigns.
• Lead the execution of marketing programs including event marketing from start to finish, leveraging internal support and driving collaboration.
• Analyze data to evaluate the success of marketing efforts and come up with new ideas to improve brand marketing and exposure.
• Organize networking events to enhance relationships with B2B partners.
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization.
• Work closely with management to create a Corporate Social Responsibility (CSR) strategy aligned with the company’s values, business objectives and industry best practices.
• Create and promoting sustainable business practices (Sustainability), fostering community engagement, and ensuring the organization's positive impact on society and the environment
• Developing clear and measurable goals to track the effectiveness of the Corporate Social Responsibility (CSR) and Sustainability initiatives.
• Perform any duties as assigned by Managing Director.

Requirements:

• Degree in Business from a recognized university, majoring in Marketing
  At least 6 - 10 years’ experience in Marketing or similar role will be considered favorably.
• Strong leadership skills and the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders.
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License No: 21C0661