Info can be share ATM:-

• Basic UP $1200 + AWS
• After probation +$50 Fixed allowance + $50 increment + $80 attendance allowance
• Pasir Ris
• 5 Days (8 - 8 // 12 Hours Rotate Shift)

Your Responsibilities: -

• Operate moulding machine
• Perform picking and packing
• Handle labelling on products
• Visual inspection on end products

You will need: -

• Min 1 year of relevent experience
• Able to work on 12 hours rotating shift
• Air conditioning and sitting environment

Apply Now or send your resume to whatsapp +65 8698 3657

Good Luck! Only shortlisted candidates would be notified.

Ho Tze Chin (Kenny) R1762905 Recruit Lync Pte Ltd 22C1000

Job Description

• Industry/ Organization Type: Manufacturer
• Position Title: Maintenance and Production Operator
• Working Location: West – Boon Lay (Nearby Jurong Shipyard)
• Working Hours: 5.5 days (Mon to Fri: 8AM – 5PM, Sat: 8AM - 12PM)
• Salary Package: Up to SGD2800 + OT + Travel Allowance + AWS + Performance bonus
• Duration: Permanent

Key Responsibilities

• Read and follow job orders
• Determine the required quantity to meet daily output
• Prepare and set up machines for production – clean, checking etc.
• Ensure to carry out machine operation and maintenance in good and safe working conditions
• Control and run the machine to the fullest extent
• Being able to identify any faults or problems in operations or maintenance of machines and troubleshoot arising issues
• Inspect the machine outputs for process and quality control
• Provide detailed reports and logs on the work done daily
• Keep up with safety requirements and maintain a safe work setting at all times
• Proposing improvements to the process or machines as needed
• Reporting safety hazards within the work environment
• Debagging activities and Packing products in 25kg HL and jumbo bags

APPLY NOW!!!

• Min. N Level
• Min. 2 years of working experience in the manufacturing industry or relevant field
• Able to do repetitive tasks; detail-oriented; understanding of industry and safety standards
• Possess basic knowledge of PC, general maintenance, and repair tasks
• Comfortable to work OT
• Able to work in a dusty environment
• On-Job training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71458 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our Tiny Story!

At Big Tiny, we don’t just build tiny houses—we create unforgettable eco-friendly experiences. Since 2017, we’ve been blending modern comforts with nature to offer serene escapes from city life.More than just accommodations, we’re on a mission to inspire sustainable living and foster meaningful connections with the environment. With thoughtfully designed tiny houses and a global network of unique stays, we’re making sustainability a way of life.

Join us in shaping a future where sustainable living is not just a choice but a way of life. At Big Tiny, every tiny step we take leads to big leaps in creating a greener, more connected world.

Job Scope:

• Assist in overseeing China OEM production.
• Manage material ordering and logistics for China OEM production.
• Manage import and export shipping and distribution for China OEM production.
• Monitor material pricing for both Malaysia and China OEM production.
• Manage, improve, and implement inventory and supply chain management systems for Malaysia and China OEM production.
• Improve and implement production flow and cost-effective productivity methods for Malaysia and China OEM production.
• Maintain knowledge of building construction and materials (especially light gauge steel structural systems) for compliance with international building codes, particularly in Australia.
• Ensure a safe working environment within the production workflow.
• Assist in quality control of stock before shipment/delivery.

Requirements:

• Proficiency in English and Mandarin.
• Able to travel
• Knowledge of building construction is a bonus

Role: Production Support Analyst

Job Level: 4-8 years of relevant experience (L2/L3)

Duration: 6 Months ( extendable)

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 4+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Location: Singapore (Woodlands)

Job Overview:
We are seeking a diligent and safety-conscious Production Operator to join our beverage manufacturing team. In this role, you will be responsible for operating and maintaining production machinery, ensuring smooth and efficient production processes, and adhering to quality standards. You will work closely with team members to ensure timely production and the highest level of product quality.

Key Responsibilities:

• Operate and monitor production equipment, ensuring optimal performance.
• Perform regular quality checks on finished products to meet company standards.
• Follow strict hygiene and safety protocols to maintain a safe work environment.
• Assist with troubleshooting equipment malfunctions and perform routine maintenance.
• Record production data and report any issues to supervisors.
• Work in compliance with all safety regulations and production schedules.

Requirements:

• Proven experience in a manufacturing or production environment, preferably in food and beverage.
• Basic knowledge of production equipment and quality control procedures.
• Ability to work in a fast-paced, team-oriented environment.
• Good communication skills and attention to detail.
• Willingness to work flexible hours, including shifts, if required.

Job Description

• Plan and raise production order according to manufacturing process and lead times in SAP and MES.
• Ensure components/raw materials are in place for all production plans.
• Follow-up closely on daily production outputs and work with Production/Eng/QA for recovery, if any.
• Follow up closure of Production orders in SAP.
• Ensure raw materials and components are in place for all orders committed to Sales.
• Follow up Customers delivery due and pre-empt recovery ahead.
• Liaise with Buyer on the raw material and components shortage.
• Monthly rolling capacity planning to review any bottleneck or excess for further actions.
• Optimization of all available machinery and equipment.
• Control excess FG/WIP during production planning (especially customers forecast).
• Control aging FG/WIP and follow up with Sales for disposition.
• Set target/actions to meet department KPIs.

Job Requirements:

• Minimum 2 years of work experience preferably in manufacturing setting
• Proficient and competent in SAP, Microsoft Excel, Pivot Table and V-Lookup
• Committed, self-motivated, independent and able to work in a team

AIDRIVERS is paving the way to revolutionize mobility with advancing in automotive technology making it; efficient, safer and smarter. In this role, you will be responsible for ensuring that the platforms have the required level of sensing and is equipped with right sensing technology. You will also be responsible for designing and running the calibration and verification tests to verify sensor transformation. You will collaborate closely with our team of world-class engineers and researchers with diverse backgrounds in areas such as robotics, perception, and sensors. You will have the opportunity to work within a dynamic team where your role within this company will be able to transform our business over the next years and beyond.

The job will be based onsite at Pasir Panjang Container Terminal (near Pasir Panjang MRT stations) and will involve shift work.

Responsibilities Includes:

• Awareness of sensor technology and their specs

• Awareness and knowledge of our AV software stack

• Calibration and fusion of multi type sensors and its verification

• Sensor integration and noise modelling

• Supporting team lead with designing integration, calibration, and verification test plans

• Performing continues tests / data collection as per designed test plans and recording observations and issues.

• Working closely with a team of engineers and researchers within the group whose mission is to provide a rock-solid foundation for testing and exploitation of our robotics science.

• Supporting ambitious field trials and data collection exercises in outdoor settings. This involves travel to international test sites.

• Debugging sensor software and environmental noise and related issues.

• Reporting complex observations with easy-to-understand details with the team

Skill set required:

Essential:

• ITE/Diploma/Degree level qualification in Robotics/ Computing/ Electrical/ Mechanical or any other related subject

• 1+ years proven professional hands-on experience.

• Basic understanding of Linux/ Windows OS and of programming languages python or C++.

• Good trouble shooting/ root cause analysis skills

• A flexible approach to work and the ability to adapt to deadlines

• Ability to work on-site under different conditions, especially port environment.

• Methodical approach to work

• Passion for autonomous vehicles.

• Fresh graduates are welcome to apply.

Desirable:

• Knowledge and experience of ROS

• Experience of working with industrial sensors such as LiDAR/Radar/Vision/IMU and GPS, ideally on autonomous vehicles.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Production Planner / Materials Planner
• Working Location: Serangoon
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $4,500 + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Material planning based on production requirement
• Plan and manage inventory at the optimal level
• Monitor production schedule to meet on-time delivery
• Work with the testing team and arrange production staff to work according to the production schedule
• Other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Manufacturing/Production/Electronics Engineering
• Minimum 1 year in the electronics manufacturing industry
• Able to communicate and work closely with internal customers, purchasing team and sub-contractors
• Material planning for production requirement
• Experience with ERP and MRP

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65258 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

• manage warehouseing and inventory control of raw materials, ingredients, packaging and finished products
• assist the Manufacturing Manager in planning, scheduling and stocks inventory
• liaise with external storage vendor on stock movement between warehouses
• carry out daily production tasks and supervise production workers as and when required

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Production Supervisor

Responsibilities

• Coordinate department projects and activities.
• Analyze processes and implement improvements.
• Supervise staff and ensure compliance with company policies.
• Meet department productivity and quality goals.
• Manage staff scheduling and work assignments.
• Hire, train, and develop employees.
• Conduct performance reviews and provide career guidance.

Requirements

• 3 years relevant supervisory experience in a manufacturing environment
• Proficient in MS Office applications
• Good communication and leadership skills
• Good team player and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Information

1. Working days : Mon-Fri, 8am to 8:45pm
2. Basic salary : $1,800 + $8/day meal allowance

Responsibilities:

• Perform daily Production activities for in production line according to work instruction
• Perform tofu making operation
• Able to carry up to 15KG

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Job Description

• Industry/ Organization Type: Event Agency
• Position Title: Production and Operations Executive
• Working Location: Nearest MRT – Tiong Bahru
• Working Hours: Monday – Friday, 10am – 6.30pm
• Salary Package: Up to $3,400 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Work with the team to plan and organize events, conferences, and exhibitions.
• Handle all production needs, including permits and licenses.
• Find and manage vendors to ensure quality and timely service.
• Manage event operations from planning to completion for smooth execution.
• Assist with on-site setup and ensure event operations run as planned.
• Solve any issues during events quickly to ensure minimal impact.

APPLY NOW!!!

• Minimum 2 years of experience in event set construction.
• Ability to understand AutoCAD layouts and technical plans.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Production Planning and Execution:

• Overseeing the entire production process from start to finish.
• Developing and implementing production schedules and timelines.
• Ensuring the availability of necessary resources (materials, equipment, personnel).
• Monitoring production progress and identifying potential bottlenecks or delays.
• Implementing quality control measures to ensure products meet specifications.

Cost Control and Efficiency:

• Monitoring production costs and identifying opportunities for cost reduction.
• Optimizing production processes to improve efficiency and minimize waste.
• Exploring and implementing new technologies or methods to enhance productivity.
  

Industry Best Practices:

• Staying abreast of industry trends, best practices, and technological advancements in construction and design.
• Adhering to relevant safety regulations and quality standards.
  

Collaboration and Communication:

• Collaborating with other departments (e.g., design, procurement, sales) to ensure smooth project execution.
• Communicating effectively with stakeholders (e.g., clients, suppliers) regarding production progress and any potential issues.
  

Continuous Improvement:

• Identifying areas for improvement in production processes and implementing necessary changes.
• Providing recommendations to management on how to enhance production efficiency and quality.
  

Join the KLIVE Asia team!

If you are looking for a career in events production and design, talk to us about opportunities. We are growing with positions open in event operations. You must love organizing and coordinating events, be a people person and have a flair for communications, both written and spoken. Prior experience in events is a definite advantage.

Event Production & Operations

In event production & operations your role is to manage an event end to end, preparing and executing operational plans and schedules, budgets, presentations and the like. You are comfortable briefing teams and ensuring that all aspects of the event is well executed. You are a strong communicator with strong multi-tasking skills. You are a people person, being able to manage teams across countries, cultures and varied timelines. You are highly organized and independent, able to work flexible hours as is common in the event business. Prior experience is a must, regional travel maybe required.

Scope of Work

• Manage overall production and operational
• Manage vendors and logistic agencies to ensure all deliverables
• Manage cost control, quality, design solutions and project mangement
• Source competitive quote/materials
• Production mangement from fabrication to on-site set-up supervision
• Attend meetings with clients to discuss design progress, address concerns, and provide regular updates on milestones.
• Ensure the design and execution of the project adhere to relevant building codes, regulations, and industry standards.
• Effectively multi-task and thrive both independently and as part of a team in a fast-paced, dynamic environment. Be the leader!

Requirements

• Minimum 3 years of relevant experience in interior fit-out, events & exhibitions.
• Process construction, electrical and AV technical knowledge.
• Process knowledge to apply risk assessments, safety regulations and documentation.
• Good communication & negotiaitio skills.
• Ability to work independently and as a team in a fast-paced, dynamic environment.

Benefits include

• Good remuneration package
• Supportive and cohesive team environment
• Medical Entitlements
• Mobile allowance

If you are interested in building a career, Drop us a note to [email protected] now!

• Assist and work with day to day production administrative works and operations of the Production/Processing Department by Engineer/Manager/Supervisor
• Support production operations functions with expert administrative support to the entire Production Team.
• Attend to production inquiries, calls, and email
• Responsible for updating and maintaining data and reviewing production records and orders.
• Responsible and maintain a proper record, filing for each department documents archival
• Issue of drawings to the relevant department for production
• Prepares purchase orders by verifying specifications and price
• Obtaining recommendations from suppliers for substitute items
• Obtaining approval from requisitioning department
• Assist to get supplier quotation
• Handle customer quotation enquiries
• Follow up on the on-going projects
• Co-ordinates on production schedule
• Data entry to ERP system, filing, photocopy and scanning
• Meticulous and organized with good time management
• Able to work in a fast-paced environment
• Proficiency in MS Office
• Strong written and verbal communication skills and the ability to multitask a high volume of tasks
• Ability to handle a very active desk supporting numerous simultaneous productions

Job Description:

• Planning of production schedule.
• Ensure quality of material produced.
• Enusre optimal usage of production machinery.
• Ensure safe usage of machinery.
• Dismantling of goods and materials.
• Sorting of goods and materials.
• Receive incoming goods and materials.
• Prepare outgoing goods and materials.
• Ensure cleanliness and tidiness of premises.
• Assist in delivery / collection / warehousing duties when required.

Requirements:

• Able to handle heavy loads (up to 25kg per item).
• Able to work in non-air-conditioned environment.
• Able to operate material handling equipment (i.e. Forklift and pallet jet)
• Able to speak and read English and Chinese as there are direct dealings with
  associates from China.
• Experience in metal works (i.e.welding) & wood works will be beneficial.
• Willing to work in a recycling company in Jurong Industrial Estate.
• 5.5 days’ work week.

The incumbent will be responsible for planning, organising, directing and controlling all aspects of production operations to meet aggressive delivery and quality expectations and attaining optimum utilization of manpower, machinery and materials.

Requirements:

· Degree holder in Food Science or Food Technology with 5 years of working experience in a food / beverage manufacturing environment

· Strong leadership and supervisory skills.

• Assist and work with day to day production administrative works and operations of the Production/Processing Department by Engineer/Manager/Supervisor
• Support production operations functions with expert administrative support to the entire Production Team.
• Attend to production inquiries, calls, and email
• Responsible for updating and maintaining data and reviewing production records and orders.
• Responsible and maintain a proper record, filing for each department documents archival
• Issue of drawings to the relevant department for production
• Prepares purchase orders by verifying specifications and price
• Obtaining recommendations from suppliers for substitute items
• Obtaining approval from requisitioning department
• Assist to get supplier quotation
• Handle customer quotation enquiries
• Follow up on the on-going projects
• Co-ordinates on production schedule
• Data entry to ERP system, filing, photocopy and scanning
• Meticulous and organized with good time management
• Able to work in a fast-paced environment
• Proficiency in MS Office
• Strong written and verbal communication skills and the ability to multitask a high volume of tasks
• Ability to handle a very active desk supporting numerous simultaneous productions

Job Content Duties and Responsibilities：

• Plan and prepares production schedules for manufacturing to optimize machine utilization to meet production target.
• Supervise and release work orders issuing to meet shipment and production target.
• Monitors the production processes and adjusts schedules as needed to assure smooth flow of production.
• Assist in controlling work-in-process and finished goods inventory to optimize inventory levels
• Monitor and co-ordinate on material supply to ensure timely material availability to support production plan
• Review, monitor and report on factory capacity. Utilize capacity plan when scheduling production and assessing new orders and opportunities
• Analyses and formulates report from production planning.
• Any other duties assigned from time to time.

Qualifications : Minimum a Diploma in any engineering discipline.

Experience/Skills Required :

• Have Production Control experience in a high-volume production environment.
• Proficient in using SAP software in production control and planning
• Independent, technically competent and computer literate.
• Effectively bilingual in English and Mandarin
• Problem solving, interpersonal and communication skills.

Job Description:

• Overall in charge of site coordination.
• Manage and oversee the day-to-day construction activities of the project.
• Monitor and control the general workers' deployment on-site.
• Manage job costing against the work scope.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.

Job Requirements:

• Minimum 02 years of related work experience in a similar capacity in the local construction industry.
• Able to multi-task and workvwithin tight schedules and deadlines.
• Strong leadership and problem-solving skills.

Team player and good communication skills with clients, consultants, sub-contractors and site staff.

Position Title: Production Technician

The Role:

• Oversee daily operation of respective production requirements
• Maintain process control and carry out routine check verification and repair work
• Carry out periodic and preventive maintenance programs
• Maintain records of maintenance programs
• Assist Engineer in maintaining list of spare parts
• Ensure production operation meets the company’s quality policy and objectives and comply with customer requirements
• Assist Production Supervisor in initiating action to prevent occurrence of product non-conformity
• Ensure compliance with quality standards, safety regulations, and EHS policies

Benefits:

• Basic up to $2600
• Shift Allowances: $5 per Day / $15 per night
• Transport Allowance
• AWS + VB

Working Location:

• Joo Koon

Shift Details:

• Day Shift: 7:20 AM – 7:30 PM
• Night Shift: 7:20 PM – 7:30 AM
• Work Pattern: 4-3-3-4
• Rotation: Monthly rotation between day and night shifts

Skills/Qualification:

• Relevant NITEC/Higher NITEC/Diploma qualifications
• Troubleshooting skills
• Ability to work rotating shifts
• Candidates without prior experience are welcome to apply

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Production Packer | Gross can reach $2300 | Admiralty

Working hours: Monday to Friday 8am-5.45pm
Meal Break: 45 mins
Tea Break: 15mins
Salary : $1,600 + Allowances + OT
Gross : $$2000-$2300
Location : Woodlands Terrace
Company transport provided at various area (Yishun, Admiralty, Woodlands, Marsiling, Lakeside)

Job Description:

• Responsible for daily manufacturing operations
• To received Finished Products from production
• Picking, packing plastic audio buttons & panels

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Requirement

• Diploma/Degree in Information Technology/Computer Science or any related study
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.

Responsibilities

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Responsibility

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirement

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment
• SQL, Unix, Windows, MS office