We are seeking an a Production Planner to join our UAV team. The ideal candidate will be responsible for planning, scheduling and coordinating production activities to ensure timely delivery of unmanned aerial vehicles (UAVs) while optimizing resources and maintaining quality standards. This role requires strong analytical, organizational, problem-solving skills and with a deep understanding of production planning and supply chain management.

Job Description:

a. Production Scheduling:

• Develop and implement detailed production schedules for UAV manufacturing, ensuring timely and efficient production.
• Adjust schedules based on changing demands, resource availability and unforeseen delays.

b. Inventory and Material Management:

• Monitor inventory levels and coordinate with procurement to ensure all materials and components are available.
• Optimize inventory levels to avoid shortages or excess stock.

c. Capacity Planning:

• Analyze production capacity and proposed allocation of resources (machinery, manpower, materials) to meet production targets.
• Collaborate with manufacturing team to ensure production aligns with available resources and equipment maintenance schedules.

d. Collaboration with Cross-functional Teams:

• Coordinate between engineering, procurement, quality assurance and manufacturing teams to ensure seamless workflow and communication.
• Work closely with program manager, quality control and procurement teams to align production with project timelines and customer demands.

e. Production Monitoring:

• Track production progress, identify bottlenecks and proactively adjust schedules to mitigate potential delays.
• Ensure that production goals are met while maintaining high standards of quality.

f. Data Reporting:

• Generate and present regular reports on production performance, inventory levels and resource utilization.

g. Quality Assurance:

• Work closely with the quality control team to ensure assmebled UAVs meet company standards

Job Requirements:

• Degree/ Diploma in either Supply Chain Management, Production/Operations Management or any related field.
• Possess 3 years of experience in production planning
• Proficiency in SAP production planning software and Microsoft Office Suite (Excel, Word, PowerPo (optional but preferred)

Responsibilities:

• Plans for production which includes releasing of work orders and ensuring on-time delivery of shipments based on customer requirements
• Works closely with purchasing and warehouse/logistics groups to ensure on-time receipt, delivery of materials and finished goods shipments
• Monitors and co-ordinates on material shortages, expediting and ensuring material availability to support production plan
• Manages spares planning support and ensure timely delivery of spares to distribution centre
• Drives spares repair material planning and optimize the materials needed to support the spares replenishment program
• Drives and minimize excess and obsolescence inventory
• Assists in developing, maintaining and improving existing processes, procedures and key performance metrics

Requirements:

• Bachelor Degree / Diploma or equivalent in Technical Engineering / Business / Supply Chain
• Minimum 2 years of related industry experience in manufacturing and production planningKnowledge of work order management and understanding of Bill of Material
  Proficient in an ERP system, preferably SAP system (PP module) with good knowledge of supply chain, materials flow concepts and production planning reporting/metrics
  Experience in low volume high mix (preferably equipment manufacturing) and DFT/pull manufacturing environment is a plus
• Strong written and verbal communication skills
• Team player, self-driven and able to work under pressure with a sense of urgency
• Ability to adapt to a fast-paced work environment and to work with a variety of offshore locations

Overview

As a Production Engineer, you are to assist the Production Manager in overseeing the production operation and work out schedules and plans, monitor progress, forecast demand of resources, and manage all the technical activities aiming at assuring smooth project delivery and optimization of production performance from conception to completion. You are to adhere to company's Integrated Management System (IMS) and compliance to applicable Singapore Standards and Regulations in the Industry.

Responsibilities

1. Plan, manage and coordinate projects to ensure that the projects are completed on time, within budget and of highest quality.
2. Work closely with clients, suppliers, consultants, contractors, and relevant authorities in projects managed.
3. Plan, develop, execute, monitor project schedule, resource plan and budget.
4. Monitor compliance to applicable codes, practices, QA / QC policies, performance standards and specifications.
5. Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status.
6. Supervise team of Supervisors, foreman and workers in the production operations to ensure quality, productivity, and safety.
7. Set daily/ weekly/ monthly objectives and communicate them to production team.
8. Cooperate and communicate effectively with project stakeholders to provide assistance and technical support.
9. Review engineering deliverables and initiate appropriate corrective actions.

Overall Responsibilities:

• Perform a repetitive and wide range of mechanical assembly operations in support of production projects; perform assembly of complex discrete wire harnesses and multi conductor jacketed cables, coax, twin-ax, and tri-ax cables, power, and flat cable assemblies.

• Assembles, modifies, reworks, and/or reassembles production components, utilizing drawing, pick tickets, process documentation, and/or verbal instruction.

• Prepares and utilizes basic hand tools and machines including but not limited to power screwdriver, ruler, solder iron, clamp machine, heat gun, solder pot, crimpers, pinning machine, and automatic wire strippers.

• Clean parts prior to production use as required.

• Identify wires with the usage of the basic color code sequence.

• Participates in first-time production runs of new products.

• Support cycle count activity, inventory handling, and inventory transactions following established material procedures.

• Participates in continuous improvement and team-building activities; maintains productive working relationships with all team members.

• Possesses and maintains thorough knowledge of machines and techniques in this industry and/or similar industries.

• Meet daily production output & quality requirements.

• Perform other duties as assigned by the immediate supervisor.

Open for Singaporeans and PR.

Our client is in is the automation industry, transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries. As they continue to grow, they are seeking a Production Supervisor to join their team.

Key Responsibilities:

Supervision of Production Activities:

• Oversee daily production operations, ensuring that production schedules are met while maintaining high-quality standards.
• Coordinate and monitor the workflow on the production floor, making adjustments as necessary to optimize efficiency.

Team Leadership:

• Lead, mentor, and train production staff, fostering a positive and productive work environment.
• Conduct performance evaluations and provide constructive feedback to team members.

Quality Assurance:

• Implement and enforce quality control procedures to ensure that products meet established specifications.
• Address any quality issues promptly and implement corrective actions as necessary.

Safety and Compliance:

• Ensure compliance with safety regulations and company policies, promoting a culture of safety on the production floor.
• Conduct regular safety audits and training sessions to maintain a safe working environment.

Process Improvement:

• Identify areas for process improvement and efficiency gains, implementing best practices in production operations.
• Collaborate with management to develop and execute strategies for enhancing productivity and reducing waste.

Reporting and Documentation:

• Maintain accurate production records, including output, downtime, and quality metrics.
• Prepare and present regular reports on production performance to management.

Requirements:

• Bachelors degree in Engineering, Manufacturing, Business Administration, or a related field preferred; relevant work experience may be considered in lieu of a degree.
• A minimum of 3-5 years of experience in a production supervisory role, preferably in a manufacturing environment.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Familiarity with production management software and quality control methodologies.
• Strong communication and interpersonal skills.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

We’re looking for a full-time to be part of our Family!

1) Production Worker (Aircon environment)

Requirements

• Must be physically fit and healthy
• F&B industry
• Food Processing
• Training, Uniform and Safety Gear provided
• With / Without Experience may apply
• Salary+OT+Incentive+Others Allowances

Interested candidates please email us at [email protected]

Job Description

• Plan materials requirement according to production schedule and to ensure optimal inventory levels
• Monitor production schedule to meet delivery requirement
• Work closely with Testing team and arrange production staff to work according to schedule

Job Requirements:

• Min Diploma in Manufacturing / Production / Electronics Engineering
• Minimum 2 years of relevant work experience in electronics manufacturing industry
• Work closely with internal customers, buyer and sub-contractors
• Experience with ERP system
• Team player with supervisory, interpersonal and communication skills

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

· Supervises staff to produce manufactured products, and organizes and monitors workflow.

· Accomplishes manufacturing results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures.

· Recruits, selects, onboards, trains, and mentors employees.

· aintains quality service by establishing and enforcing production standards.

· Ensures operation of equipment by calling for repairs and evaluating new equipment and techniques.

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Purpose: Responsible for supervising staff, ensuring health and safety regulations at work are followed, making sure adequate training has been provided to the workers in the usage of equipment, and identifying deficiencies to be improved in production.

Key Area of Responsibilities:

• Supervising the man and assembly process, ensuring quality work is done safely and efficiently.
• Organize and motivate the mini-companies to perform daily production activities.
• Draw up training, and job rotation plans to develop manpower to be more flexible and competent and stimulate continuous productivity improvement.
• Liaising with other Engineers to develop plans that improve productivity, in terms of costs and manpower required.
• Support engineering/manufacturing teams, draw up safety protocols, report issues to the manager, and develop strategies to improve efficiency and profit.
• Take part in quality meetings with QA and process, conduct production CAB meetings, and ensure corrective actions are carried out.
• Conduct daily supervisor and production meetings to achieve delivery reliability.
• Record and report on the department’s activities and production results regularly in each productivity review meeting.
• Manage consumables and non-capitalized equipment spending.
• Maintain and ensure 5S housekeeping on the shop floor.

Qualification & Experiences:

• Diploma/bachelor’s in engineering (Mechanical, Mechatronics, Electrical, Precision or Industrial Engineering).
• At least 3 years of experience as an engineer in the manufacturing assembly environment.
• Good communication skills to perform mentoring and coaching to production staff.
• Good knowledge in problem-solving methodology.
• Ensure the safety standards and process safety management is duly followed.

Duties and Responsibilities

• Establish R&D procedures and work processes.
• Development of new and/or improved product formulation to meet pharmacopeia requirements.
• Development of suitable manufacturing process for the product formulation.
• Produces sample batch in lab scale and pilot scale.
• Responsible for effective technology transfer and upscaling to commercial scale batches.
• Participates in process validation for the R&D batches.
• Provides training to production personnel on improved formulation and manufacturing processes.
• Ensures suitable test method is developed and validated for the new/improved products.
• Trouble-shooting in the areas of formulation and process for routine production.
• Participation in the investigation of product complaints (if applicable).
• Monitors the progress of stability study for R&D samples.
• Establishment of technical information e.g. specifications of raw material, packaging materials, finished products.
• Provides documentation to support registration of products with regulatory authority.
• To ensure the quality of product is in accordance with the specification.
• To review and feedback if there is any improvement needed for the process of manufacturing.
• To ensure that products are produced, stored according to the appropriate documentation and monitor storage conditions for materials and product in order to obtain or maintain the required quality.
• To inspect, investigate and take samples in order to monitor factors which may affect product quality.
• To ensure all products, in process materials, production facilities and process are in accordance to codes of Good Manufacturing Practice (GMP) requirement through proper monitoring procedures, effective training program and up to date documentations.
• To monitor drugs manufacturing activities and ensure company is always in compliance with the latest PICS & GMP guideline.
• To ensure that company is always updated with the latest guideline required.
• Review and make recommendation for improvement in area of manufacturing processes, safety, environment, sanitation and hygiene.
• To approve the instruction relating to production operations and to ensure their strict implementation.
• To ensure the qualification and maintenance of his department, premises and equipment.
• To ensure that the appropriate validations are conducted timely and accordingly.
• To ensure all GMP quality related record are kept properly

Requirement

• Bachelor Degree/Master in Pharmacy/Pharmaceutical Sciences
• Minimum 2 - 5 years’ experience in pharmaceutical industry
• Minimum 2 years’ experience in drug development and formulation as well as manufacturing process/technologies

Production Test Manager

(Semiconductor Device)

• Working Location: Tai Seng
• Working Days: 5 days (office hours)
• Salary Range: S$ 10,000 – 12,000

Job Requirement:

• ATE Test Program Design and Development for new products (Production and Characterization Test)
• Design/Develop Final Test Loadboard and Wafersort Probecard
• Perform Characterization Testing, prepare test specifications, define tests, conditions, criteria, etc.
• Solid digital and mixed-signal programming experience on ATE using C++/VB language, and scripting
• Monitor and manage production test yields, maverick lots, engineering lots, product test log maintenance, product data statistical process, characterization data process.
• Hands-on test debugging, RMA analysis, and improving test solutions (Hardware and Software)
• Establish cost-effective production test solutions
• Develop team technical competency.
• Build product test plan, schedule, resources requirement and project tracking and execution.
• Conduct product test and releases review, approve the test program releases.
• Maintain and improve the product test process.

Job Requirement:

• Degree in Engineering (Electrical/Electronics)
• Minimum 5-yrs ATE Test Program Development (C++ and/or VB)
• Experience in Test HW Development (Loadboard and Probecard)
• Good knowledge on manufacturing process (fab, packaging, test)
• Hands-on development experience is a must with Teradyne J750 ATE testers, IG-XL test programming
• Hands-on development experience with Chroma and other main stream testers.
• Project management skills and experience in people management.
• Preferred: Knowledge in AEC Q100 automotive qualification guidelines, experience in the automotive test flow, AEC Q100 data analysis, wafer and FT lot process.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies.
• Carry-out a steady and efficient production, delivery product in time and in quality manner.
• Be part of all troubleshooting and improvement process of the plant.
• Day to day management (handover and takeover) of the technicians (both production process and packaging).
• Lead on deviation and root cause investigations
• Maintains workflow by monitoring steps of the process, setting processing variables and observing control points and equipment.
• Effective participation and contribution in Quality Management System (QMS) such as GMP and other Quality standards, creation of standard operating procedures (SOP), work instructions (WI) and records/forms, In-Process Control (IPC) analysis, deviation and CAPA management.
• Responsible to facilitate the review of Manufacturing Batch Record and Packaging Batch Record. 
• Manages SAP in terms of batch closure, inventory, purchase requisition, work orders and other related activities
• Involved in process validation, cleaning validation and support operations to ensure compliant validation output
• To be able to implement cost reductions and develop or amend reporting procedures and systems (SOP / WI).
• Ensures operation of equipment by coordinating maintenance for any repairs.
• GMP background and or came from Food or Pharma Company.

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Leader (Production) / Assistant Production Manager
• Working Location: Tuas
• Working Hours: Monday to Friday (8.15 AM – 5 PM / 9.15 AM – 6 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Flexible Benefits
• Duration: Permanent

Key Responsibilities

• Daily supervision of plant machinery and systems across all facilities, ensuring they are operational and well-maintained for effective production.
• Collaborate with the Maintenance and Technology departments to solve any issues with production quality, processes, or equipment.
• Educate and guide Senior Supervisors on maintaining the plant's working condition, focusing on safety, quality, and minimizing waste.
• Track and manage the use of raw materials and production to maximize efficiency and reduce excess use.
• Create detailed operating instructions for staff for each shift that covers starting, stopping, and any operational changes needed for tests, projects, or maintenance.
• Be informed about our management systems and relevant certifications like ISO and ITAF, perform corrective measures if necessary, and ensure department adherence.
• Direct studies and test new products and materials, conducting analyses that lead to process improvements.
• Support other departments with any extra tasks as needed.

APPLY NOW!!!

• Possess a Diploma/Degree in a relevant discipline
• At least 2 years of hands-on experience in a production/manufacturing environment
• Proven leadership and/or supervisory experience
• Effectively communicate information with courtesy and clarity to employees of the organization and occasionally, customers or clients

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Lead the Mechanical Department and make sure everything runs smoothly and on time.
• Handle mechanical repairs and updates for commercial ships.
• Ensure production meets customer standards and expectations.
• Assign projects to supervisors.
• Make sure mechanical jobs are finished on schedule.
• Review and evaluate staff performance.
• Check progress of work on board or in the workshop.
• Plan department staffing needs.
• Identify and arrange training for staff.
• Oversee staff training and skill improvement in ship repair.
• Improve work quality in the department.
• Monitor and review safety and hazard reports.
• Implement safety plans for the department.
• Conduct safety audits for departmental practices and staff.
• Keep track of subcontractor working hours.

Requirements

• The ideal candidates should possess strong knowledge and experience in areas such as propulsion, shaft alignment, thrusters, and CPP. A degree or diploma in Mechanical Engineering is required, along with 4 to 8 years of experience in the shipyard or marine industry.

Benefits

• Free parking
• Professional development
• Car allowance

Working Hours

• Monday to Saturday
• 0800 to 1700hr (Mon – Fri)
• 0800 to 1200hr (Sat)

· Release production jobs on time to meet customer delivery deadlines and requirements.

· Monitor job progress and identify potential delays.

· Collaborate with various departments (Quality, Sales, Store, Engineering) to ensure efficient production coordination.

· Generate Non-Conformance and Scrap inventory records in the ERP system to maintain accurate inventory data.

· Generate reports to compare total Production quantity against Sales Order quantity for verification.

· Update and generate reports as needed.

· Prepare buy documents for subcontracting purposes.

· File completed job documents in a systematic manner.

· Effective communication and interpersonal skills to collaborate effectively with various departments.

· Ability to work independently and take initiative.

Duties and Responsibilities:

• Assemble complex wire harnesses, cables, and power/flat cable assemblies.
• Modify and rework components based on instructions or drawings.
• Use hand tools and machines like screwdrivers, soldering irons, and crimpers.
• Clean parts before production use and identify wires by color codes.
• Assist with first-time production runs and inventory handling.
• Support continuous improvement and team-building efforts.
• Maintain knowledge of industry techniques, machines, and safety regulations.
• Meet daily production and quality goals.
• Perform other tasks as assigned.

• Food preparation, including butchering
• Cooking of soups, sauces, meats, and vegetables, in large quantities.
• Maintain hygiene and cleanliness of workplace.
• Perform packing, storage, and rotation of products
• Regular conduct checks on all equipment, including PPE that are being used when working on heights to ensure that they are not damaged and are in good working condition
• Manage a department of teams
• Monitor and control Productivity indicators

• Work extensively in Food Manufacturing Environment Packaging Soy & Soy Granola products in various packing standard.
• Periodically work in a warehousing environment for cartooning, picking orders and/or receiving new inventory.
• Enter receiving / order data into standard form or computer.
• Complete order paperwork and reports
• Follow all food safety and compliance regulations.
• Packaging Soy Milk Pouches, Granola Bar, Pancake / Wafer Mixed into boxes or bags.
• Moving trays of product to proper racks / site.
• Must do visual inspections and complete documentation during the run to insure defect free work
• Assist line mechanics in machinery repair or other tasks as/if needed
• Follow job arrangement by his / her leader for any direct or indirect related to his / her process line.

Key Task or Responsibilities:

The Production Engineer (HSE) is responsible for Daily Operations and Projects Safety, the Lead to

reviewed, improvement and compliance to all Safety regulations and requirement. Manage the

Operations Risk Assessment and ensure occupational Safety.

• Lead daily operation as an HSE Production Engineer to ensure Safety in both daily operation and

construction projects at site.

• Lead HSE aspect of operation in risk assessment, Hazop study for new modification projects,

changes to operating procedures, site construction activities.

• Review and make list of high-risk activities in the process operation based on Hazop study, have

regular meeting with production manager and make plan to improve safety level in such areas

of operation.

• Coordinate closely with day production & logistics members for HSE aspect of process operation

and ensure safe work procedures are followed.

• Study and review all the safety observation feedback and prioritize based on level of risk to

follow up through MOC process. Ensure improvement items are followed by keeping records

and timeline.

• Work together with project engineers, production members and maintenance coordinator to

ensure safety related projects are followed and implemented in a timely manner.

• Review the emergency and disaster prevention procedures to ensure procedures stay relevant

to current operation and up to date.

• Lead and enhance any other HSE related improvement projects/activities.

• To perform any other duties or assignments as assigned by superiors.

Our Requirements:

• Working experience in the chemical industry

• Deep knowledge of Safety legislation and regulations in the chemical industry

• Diploma / Degree in Engineering, health, safety, or environmental field of study

• Proficient in all Microsoft Applications.

• Excellent written and verbal communication skills

• Good organization skills

• Good analytical skills and the ability to think critically

Job Responsibilities:

• To manufacture production units to meet performance objectives with minimum supervision
• To perform simple maintenance and calibration of test means or equipment whenever necessary with the support of Test Engineering dept.
• Manage the WIP level
• Accurate reporting of any anomalies encountered during production process. Detect and alert in case of default or results deviations (even if still within the good range)
• To involve in 5S and Kaizen initiatives
• To support administrative works (Raise PR, Document Archiving Process) and production task as per assigned by team lead/supervisor

Job Requirements:

• NITEC/Diploma in Electronics Engineering
• Ability to understand and follow manufacturing/technical instructions
• Ability to operate complex test tools
• Ability to read or interpret test results

Other Information:

• Working Hours: 5 Days, Shift work may be expected
• Working Location: Changi

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Production Operator
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5.30 pm; Sat, 8 am – 1 pm)
• Salary Package: Basic + Transport allowance + Accommodation Allowance + OT + Bonus
• Duration: Permanent Role

Key Responsibilities

• Conduct chemical blending to meet customer specifications.
• Ensure cleanliness and maintenance of the warehouse and blending facilities.
• Support the sales team with pumping services, technical assistance, and tracking delivery orders and schedules.
• Comply with safety protocols, standard operating procedures, and quality standards.
• Oversee raw materials, packaging, and the production of various chemicals based on customer needs.
• Label and prepare packaging for outgoing customer deliveries.

APPLY NOW!!!

• At least 1 year of related working experience would be an advantage.
• Able to commit to work on Saturdays and OT (as and when required).
• Preferably able to start immediately or on short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69943 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificates/diploma
• hardworking and keen
• 
  
• Provide overall supervision of production activities.
• Plan, organize and lead a team of production workers to achieve production target and output, cycle time, and yield.
• Improvement in maintaining product quality and productivity. Provide a guideline to check on processes thereby assuring that work is done by the operators.
• Monitor the daily efficiency status of the line.
• Ensure good housekeeping and safety at the workplace.
• Oversee hiring and training of food production personnel
• Perform other duties as assigned.

· Logging all incoming calls and email and record sufficient information to facilitate effective Incident processing.

· Prioritizing tickets by assessing the impact, urgency, and priority of incidents.

· Categorizing the tickets accordingly.

· Providing initial troubleshooting and support for incidents.

· Escalating unresolved incidents from the service desk to the appropriate application team.

· Maintenance team and monitor progress.

· Prepare daily and weekly reports

· Documenting all incoming calls and emails while capturing sufficient details to ensure efficient incident handling.

· Experience with SQL is preferred.