About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

About the team you are joining

Reporting to the Regional Director Operations Safety and Security (OSS) – Asia Pacific, the incumbent will be responsible for driving activities in the Asia Pacific Region to support continuous improvement in regional aviation safety.

Specifically, the Senior Manager, Safety will be responsible for utilizing centrally coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify new, and emerging, regional issues impacting aviation safety and, collaborating with centrally located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry.

They will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, air navigation service providers, airports, other international agencies, and ICAO.

What your day would be like

• Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.
• Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.
• Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.
• Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:evolution of safety culture and reporting;
  prioritization of identifying and addressing safety risks;
  evolution of IATA audit programs;
  growth of a safety community, connecting all IATA airlines, across the region.
  
• Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.
• Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).
• Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).
• Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.
• Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.
• Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

What your day would be like

· Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across Asia Pacific.

· Promote IATA safety policies and strategies with ICAO, Government Authorities and Agencies, Air Navigation Service Providers (ANSP) and Airport Authorities responsible for the planning, implementation and operation of air navigation and airport facilities, to deliver safety improvements.

· Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums such as RASG and APRAST. This may include the development of country specific safety strategies.

· Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the:

· evolution of safety culture and reporting;

· prioritization of identifying and addressing safety risks;

· evolution of IATA audit programs;

· growth of a safety community, connecting all IATA airlines, across the region.

· Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program whilst looking at new opportunities to expand the program.

· Support IATA's regional ground safety audit activities including the IATA Safety Audit for Ground Operations (ISAGO).

· Support IATA's regional safety data activities including the Global Aviation Data Management Program (GADM).

· Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.

· Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes.

· Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations.

We would love to hear from you if you have

• Extensive aviation background/experience in positions involved in safety, operations, certification and/or regulation of civil air transport operations (strong preference given to candidates with experience as a pilot).
• Qualifications in aviation management or other relevant discipline (relevant professional qualifications may be considered in lieu of a university degree).
• A high degree of analytical skill and technical knowledge in the provision of air transport services with knowledge of ICAO standards and recommended practices, industry best practices and civil aviation operational procedures.
• An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial.
• Comprehensive understanding of safety information sharing programs and data management methodology.
• Ability to work remotely from core safety team, based in Geneva and Montreal, to independently deliver on activities agreed upon by centrally located subject matter experts.
• Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines.
• Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives.
• Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving.
• Ability to effectively advocate across a wide range of aviation stakeholders, by promoting IATA activities and the benefits that desired outcomes will achieve, to gain industry buy-in.
• The ability to speak in public and deliver key messages to a diverse range of stakeholders.
• Diplomacy in relationships with contacts in government and other key organizations.
• Fluency in English.
• Able to travel when required whilst managing a large and dynamic workload.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

Job Summary

The Group has announced a Productivity and Simplification programme, Fit for Growth (‘FFG’) to the market that seeks to drive efficiencies across the organisation. The programme will also enable the Bank to better take advantage of the growth opportunities that exist across the business divisions. This role sits within the Treasury Fit for Growth (‘FFG’) programme that aims to simplify, standardize, and digitise Treasurys’ processes. The role will help drive forward scalable operations and provide a platform for business growth and improved employee experience.

1. Spearhead Initiatives through the execution phase in 2025: track effectiveness of the initiatives identified; work with manager to ensure these are on track and help remediate issues identified.
2. Design Target Operating Model (‘TOM’) for the various hubs across Treasury (Liquidity, IRRBB, FTP, RRP) aligning the cluster and group models to a global consistent model.
3. Engagement with GCFO to ensure consistency of how we’re looking at FFG initiatives and ensuring Treasury is up to speed with GCFO requirements.
4. Engagement with COO partners within technology and data and analytics with a view to have an understanding of the overlap with the overall FFG initiative and identifying any further synergies from automation of processes.
5. Central Programme Governance management with GCFO partners.
6. Roles and Skillset: work on gap assessment of Treasury and GFS skills requirements vs. where we are currently and considerations to minimise/close these gaps out through training, upskilling etc.)

Strategy

• Treasury FFG representative – Work closely with hub leads in clusters to ensure local in country processes have been articulated correctly. Consider inconsistencies between regions and understand further scope of offshoring activities to our GFS partners
• Future Vision and Strategic Alignment of group and cluster processes to ensure global consistency across all treasury hubs
• Tools, Data and Analytics – leverage architecture strategy to achieve process standardization and excellence.
• Stakeholder engagement & communication – engage key stakeholders across Treasury to gather insights, build support, and effectively communicate the rationale and benefits of FFG programme.
• Process standardization and centralisation – identify opportunities to create central service functions, simplify processes and cross-functional synergies.

Business

• Ensure that sustainable long-term solutions are in place so that any gains and improvements in ways of working across Treasury are embedded and continued on an ongoing basis.
• Have in-depth understanding of FFG initiatives identified within Treasury to drive forward optimisation of investment spend.
• Design and implement best in class Country Operating Model across clusters to drive continued organisation effectiveness.
• Work closely with Treasury leaders and elected programme leads to ensure that objectives are clear, and delivery is tracked and reviewed on a regular basis.
• Partner with FFG counterparts within GCFO – identify best practices, service delivery & platform synergies and collaborate to overcome challenges

Processes and Governance

• Delivery Lead – work closely with Treasury delegates to ensure objectives are clear, and delivery is tracked and reviewed on regular basis
• Risk Mitigation – Identify potential enablers along with risks and challenges related to the Treasury FFG. Work with manager to consider controls to mitigate those and track progress throughout lifecycle of the programme.
• Design principles and framework – consider integration with the wider GCFO functions, process inconsistencies and how these can be hubbed to achieve additional scalability from the Treasury function

Qualifications

• Experience in Financial Services industry in roles involving technology transformation, change management and organisational re-design.
• Analytical skills – proficiency in data analysis and strategic thinking to drive business performance and optimise costs.
• Expert in MS Excel and Powerpoint
• Be detail-oriented and have problem-solving skills. Highly inquisitive with an ability to flex approach for different audiences and situations.
• Ability to learn is essential – being able to understand the impact across the narrative of the Bank with each new regulation, and strategic decision among others.
• Financial Acumen – strong understanding of financial principles, including budgeting, forecasting, costs analysis, and financial reporting.
• Able to work in a dynamic environment and in very fluid situations with tight deadlines
• Experience in Change Management leading large programmes of work driving transformational change.
• Experience within Group Treasury, ALM and / or Balance Sheet Management is preferred.
• Overall, evidence the key Treasury attributes of TRACE: Teamwork, Responsibility, Accountability, Communication and Execution

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Project Sales

• Engage developers and consultants to present attractive proposals for premium kitchen appliances, including hobs, hoods, ovens, refrigerators, and wine chillers.
• Create and implement business strategies to attract potential clients and form new partnerships.
• Conduct market research and competitive analysis to stay updated on industry developments.
• Oversee the project sales process from initial specification to closing deals.

Export Sales

• Drive sales growth among distributors through strategies aligned with company goals.
• Identify and develop new market opportunities by building relationships with potential partners.
• Collaborate with marketing and technical teams to provide comprehensive support to distributors.

Administrative

• Prepare and deliver sales forecasts to management.
• Provide regular updates and progress reports to the management team.

Job Requirements

• Bachelor’s Degree or Diploma in Business, Sales, or a related field.
• At least 5 years of sales experience, with a preference for project sales expertise.
• Strong communication skills, a proactive personality, and the ability to work independently.
• Experience in business planning, forecasting, and budgeting.
• Willingness to travel for work overseas

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Benefits:

1. Attractive salary of up to $6,000 basic + Variable Bonus + AWS.
2. Lead and shape warehouse operations with opportunities for career growth and professional development.
3. Enjoy stable, structured working hours with alternate Saturdays off.
4. Collaborate with a supportive management team in a well-established logistics environment.
5. Work location near Tuas West MRT.

Roles & Responsibilities:

• Oversee daily warehouse operations, ensuring accurate, efficient, and timely product delivery to clients.
• Lead, motivate, and manage warehouse staff to maintain productivity and operational efficiency.
• Ensure all safety, quality, and compliance standards are met throughout warehouse processes.
• Direct receiving, warehousing, and distribution activities, both local and export.
• Strategize and plan deliveries, ensuring timely dispatch while optimizing warehouse space utilization.
• Monitor staffing levels, train and develop warehouse personnel, and assign workloads to maximize productivity.
• Foster a culture of continuous improvement through proactive training and operational feedback.
• Lead risk management initiatives (bizSAFE), identifying and mitigating potential operational risks.
• Communicate with clients, providing updates on operations and resolving any issues promptly.
• Report to management on client feedback, operational progress, challenges, and improvements.
• Manage operational costs, seeking efficiencies without compromising quality or safety.
• Analyze KPIs to track performance, drive productivity, and improve cost-efficiency.
• Perform additional duties as assigned by management to support warehouse and company goals.

Qualifications & Requirements:

• Diploma in Warehouse Management, Logistics, Supply Chain, or a related field preferred.
• Minimum 10 years of experience in a warehouse setting, with proven management skills.
• Strong leadership capabilities with experience managing teams in a fast-paced environment.
• Proficient in MS Office (Excel, Word, Outlook).
• Strong problem-solving skills and ability to implement effective solutions.
• Organized, detail-oriented, and able to meet tight schedules.
• Possessing own transport is advantageous but not mandatory.

Additional Information:

• Salary: Up to $6,000 basic + Variable Bonus + AWS
• Working Hours: Monday to Friday, 8 AM – 5 PM (Alternate Saturdays: 8 AM – 12 PM)
• Location: Tuas West (Near MRT)

Job Responsibilities:

• Directs, manages, and optimizes two plants or production facilities’ overall operations and financial performance (P&L)
• Sets policies and procedures that guide plant operations' productivity, quality, and cost efficiency
• Organize the factory's mid-to-long-term plan and annual work plan
• Take overall responsibility for the management and formulation of the factory’s production line
• Ensure the production progress, and be responsible for the company's total production capacity, quality, and production efficiency
• Systematically collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals
• Supports the development and deployment of manufacturing practices focused on quality and continuous improvement
• Approves policies developed within various sub-functions and departments
• Direct Operations by ensuring that teams work closely to analyze the demand and develop production strategies, including supply chain, product rationalization, material flow, information flow, manpower staffing, and equipment to meet Customer requirements
• Troubleshoot process-related problems and formulate a corrective action plan to avoid recurrence of shortcomings in the processing line.
• Drive industrial relations harmony and accountability for all plant KPIs and ensures adequate training and development at all staff/operations levels
• Oversees multi-functional plant teams including finance, engineering, materials, quality assurance, and human resources
• Take on other responsibilities as may be reasonably assigned to you by your superiors from time to time

Job Requirements:

• Tertiary education
• Willing to be based in Vietnam. Prior experiences based in China or overseas will be preferred
• At least 10+ years of experience in manufacturing and has a deep understanding of factory production and manufacturing management processes, management methods and models
• Familiar with products in the fields of furniture/kitchen cabinet (sofas / wood / textiles) will be an advantage
• Familiar with the requirements of the quality management system
• Proficiency in English and Chinese communication and writing as required to liaise with China manufacturing plants as well
• Strong analytical, leadership, and communication skills
• Possess strong business acumen and operations process driven
• Strong stakeholder management capability

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

• MNC Construction Company

• Salary range: $5000 - $6000 (basic) + $100 Mobile Allowance

• Working hours: Monday – Friday (8:30am – 6:00pm)

• Working Location: Braddell

• Excellent Welfare & Benefits

Job Scope

• Assist Tender / Contract Manager in preparation and submission of Tenders.
• List the scope of work and commercial requirements in order to determine the risks of the project.
• Create Tender File in order to have proper tender management tracking and monitoring.
• Prepare and follow-up on the Request for Quotations to suppliers / sub-cons in order to ensure tender costing and technical data to be submitted on time.
• Collate price comparison, costing summary and technical proposal in order to prepare tender submission.
• Study the addendum and / or corrigendum documents and update costing summary with technical proposal accordingly.
• Prepare and update tender submission documents on time.
• Maintain relevant documentation in an orderly and proper manner.
• Prepare presentation slides necessary for the tender interviews.
• Any other works / duties that are assigned by Superior.
• Prepare plans and documents for quotations to suppliers that will be used as basis for pricing.
• Obtains, compiles and evaluates quotations from the respective suppliers / vendors according to tender requirements.
• Prepare bill of quantities which involves quantity take-off, material sourcing, measuring and estimating materials and labour costing.
• Carry out the detailed breakdown pricing.
• Understanding of Tenders with respect to scope of work, pricing schedule and non-material requirements.
• Attend onsite and consultants’ architects and associate consultants in the administration of projects.

Requirement

• Degree in Electrical Engineering or a related field.
• 3 years’ experience in tender management role (construction industry – electrical for building).
• Knowledge in HT LV, ELV systems, and ACMV / Fire systems is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will work in a team and leverage on a variety of analytics methods, tools, visualization and modelling techniques to provide insights for decision making and solving business problems and challenges.

You will be responsible for the following:

• Gather data from multiple sources, process and analyse to provide trending observations and insights to aid in the planning for the organisation.
• Ensure timely generation of regular reports based on established reporting requirements.
• Work with multiple stakeholders at the organisation, cluster level and ministry level.
• Design, create, maintain powerful visualizations and models that illuminate opportunities to support strategic planning and initiatives, improve organizational performance, project future demand, and advance progress towards population health outcome and impact including conceptualize, define, and develop actionable visualization and dashboard.
• Plan, develop and execute data management strategy, data roadmap, data defect management, reporting/dashboard automation and training to meet organization’s strategic needs and requirement, improve productivity and build NUP analytics capabilities.
• Manage and maintain data repositories with IHIS and department stakeholders, including providing the necessary knowledge sharing for department’s effective use of the repositories for their departments’ needs.
• Manage, improve and govern the relevant policies and guidelines pertaining to data and data related systems and audit.
• Perform any other duties assigned by your supervisor.

Requirements

• Degree from an established university in a related field such as statistics, data science, business analytics, analytics, applied mathematics. Master’s degree in Business Administration, Healthcare Management or Public Health will be an added advantage.
• Fresh graduates are welcome to apply. Applicants with at least 3 years of relevant working experience in planning and data analytics environment will be considered for senior position.
• Proficient in Microsoft Office applications, experience working with Tableau for data analysis, integration and creation of dashboards and at least 1 of the data processing languages: excel macros, R, SQL, python, knowledge of OBIEE, H2O Flow, Flexsim and regression methods would be advantageous.
• Adaptive and fast learner.
• A team player with excellent written and verbal communication and collaboration skills.
• Resourceful and analytical, with ability to synergise data concisely for decision support
• Good in strategic planning and time management. Ability to work in a fast pace environment.

Salary: Up to $5500

Location: Alexandra

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments

• Arrange office interviews with all stakeholders for seagoing Officers

• Monitor and evaluate the performance of Crew Department personnel

• Prepare crewing budget and follow up crewing account matter

• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties

• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)
• Bachelor's degree in Maritime Studies, Human Resources, or related field (preferred)

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

Key Responsibilities:

Sales Strategy & Execution:

• Develop and implement a sales strategy for selling our HR software solutions
• Identify key target markets, including industries or sectors that would benefit most from our payroll, attendance, and HR systems.
• Own the end-to-end sales cycle from prospecting to closing, managing leads, and converting them into long-term customers.

Lead Generation & Prospecting:

• Research and identify potential leads via online platforms, networking, referrals, and industry events.
• Initiate outbound sales efforts such as cold calling, email campaigns, and LinkedIn outreach to generate qualified leads.
• Work on marketing, to leverage content, case studies, and other sales materials to attract potential clients.

Client Engagement & Relationship Building:

• Understand client needs and pain points regarding HR management, and present our software solutions as effective, tailored options.
• Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our HR system.
• Build and nurture strong relationships with clients to ensure successful onboarding and continued customer satisfaction.

Sales Closing & Negotiation:

• Manage the entire sales process, from initial contact through to contract negotiation and deal closure.
• Collaborate with the CEO or founder on pricing strategies and contract terms.
• Provide quotes, proposals, and product recommendations tailored to each client’s requirements.

Customer Onboarding & Retention:

• Assist in the onboarding process to ensure clients are set up for success with the software, including implementation and training.
• Act as the main point of contact during the initial post-sale phase to resolve any issues and ensure smooth adoption of the system.
• Stay in touch with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., number of demos, proposals, and closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and insights from client feedback.
• Help refine product offerings based on market feedback and customer needs.

Market Research & Competitive Analysis:

• Keep up to date on trends in the HR technology space, including new features, emerging competitors, and customer needs.
• Continuously assess competitive offerings and adjust sales strategies accordingly.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• Minimum 3 years of experience in software sales, preferably in the HR software
• A proven track record of meeting or exceeding sales targets and successfully closing deals.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and take initiative in driving sales activities.
• Excellent presentation skills with the ability to demonstrate technical software solutions to non-technical audiences.
• Ability to adapt to a fast-paced, growing environment and wear multiple hats.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui (Jacinda)

EA Personnel Reg No: R22106242

• MNC Construction Company

• Salary range: $6000 - $8000 (basic) + $100 Mobile Allowance

• Working hours: Monday – Friday (8:30am – 6:00pm)

• Working Location: Braddell

• Excellent Welfare & Benefits

Job Scope

• Analyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible.
• To prepare Risk Management (RM) check list in order to present to local and Japan management for decisions.
• Go for site show round to understand the scope of work and prepare MOM for Tender scope.
• Lead and organize single or multi systems like mechanical, electrical and ELV tender preparation, reviews and submission in order to ensure completeness, quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyse technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price while avoiding rejection and margin slippage and to prepare Tender cost summary for management approval for tender profit margin.
• Prepare tender interview presentation to support management during tender clarification / negotiation phase in order to win tender.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• Prepare Weekly Tender Report to submit to Japan.
• Perform any other related duties assigned in order to support management.

Requirement

• Degree in Electrical Engineering or a related field.
• Minimum 5 years’ experience in tender management role (construction industry – electrical for building).
• Knowledge in HT LV, ELV systems, and ACMV / Fire systems is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Automotive Company - Car Dealer

• Basic UP$5500 + commission

• Working hours: 9:30am - 6.30pm (Monday - Friday)

• Company located at Tai Seng

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

Requirement

• NITEC / Professional Certificate in Sales & Marketing or equivalent.
• 6 - 8 years of relevant working experience in automotive industry
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Business Development

• Increase the enterprise adoption of Productivity Solution Grant – Job Redesign (PSG JR)
• Drive corporate sales of PSG-JR through cold calling, one-to-one engagement with companies, mass outreach events, and active follow-up on sales leads.

Marketing & marketing communications

• Work with internal and external partners to support outreach and networking events, on-line and off-line marketing to increase awareness and adoption of PSG-JR
• Identify and gather success stories on PSG-JR
• Develop and maintain up-to-date marketing collaterals for publicity of PSG-JR.

Programme administration

• Administer PSG-JR in accordance with WSG’s requirements stated in the SOP guide.
• Process applications and claims on PSG-JR via the designated grant portal adhering to established service standards

Qualifications

• Min Diploma/Degree in Business/Business Administration/Marketing/Marcom or related disciplines.
• 2 years or more experience is preferred.
• Must be articulate, and confident in promoting programmes to companies one-to-one and during mass industry events.
• Must be result-oriented, resourceful, and possess perseverance in meeting the organisation’s KPIs.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Responsibilities

• Design and implement training programs aligned with organizational needs, including leadership development and employee engagement initiatives.
• Collaborate with division heads to address talent development, succession planning, and retention strategies.
• Manage and execute employee surveys, analyze results, and create action plans with operational teams.
• Deliver engaging training sessions, including orientation and in-house workshops on leadership and communication.
• Implement modular training frameworks and oversee the Learning Management System (LMS).
• Monitor training effectiveness through evaluations and analytics to ensure continuous improvement.
• Build partnerships with educational institutions and stakeholders to enhance employer branding and recruitment.
• Oversee training logistics, vendor management, grant facilitation, and maintain accurate training records.

Requirements

• Bachelors Degree in Human Resources, Learning & Development, or a related field.
• Minimum 5 years of experience in L&D, including leadership and talent development frameworks.
• Proficiency in e-learning platforms, LMS, and MS Office.
• Strong communication, presentation, and project management skills.
• Creative and resourceful, with expertise in modern training methods and tools.
• Growth mindset with the ability to adapt to feedback and drive change.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

What You’ll Do:

• Lead and oversee nursing operations within the Geriatric Care department.
• Ensure high standards of patient care and safety for elderly patients.
• Manage, train, and support a team of skilled nurses specializing in elder care.
• Collaborate with multidisciplinary teams to achieve optimal health outcomes for older adults.
• Drive improvements in clinical practices and operational efficiency tailored to the needs of elderly patients.

What We’re Looking For:

• Registered Nurse with experience in Geriatric nursing.
• Proven leadership and team management skills in a geriatric setting.
• Strong communication and organizational abilities to effectively coordinate care.

Why Join Us?

• Convenient central location for easy access.
• Office hours with a 5.5-day workweek to promote work-life balance.
• Attractive salary and benefits package designed to reward your expertise in elder care.

Job Requirements:

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: Up to S$4,800

Location: Nanyang Ave

Duration: 1 year contract (convertible / extendable)

Overview

The Assistant Manager/Senior Executive, Research Administration plays a pivotal role in supporting the administration of research projects and grants. This position involves managing budgets, coordinating with research teams, and providing comprehensive administrative support to the Associate Chair of Research.

Key Responsibilities:

• Assist the Manager (Research) in overseeing research projects and grants, including budget
  management, allocation of student assistants, and processing payments.
• Ensure all research projects comply with regulatory and funding agency requirements.
• Work closely with the Manager (Research), faculty members, and other departments to
  ensure effective project management and successful completion.
• Process grant administration requests, track changes and expenses, and maintain project
  reconciliation spreadsheets.
• Develop and maintain strong relationships with funding agencies and external partners.
• Prepare progress reports, final reports, and other documentation required by funding
  agencies.
• Compile, maintain, and manage records and filing systems for research grants.
• Update standard operating procedures (SOPs) to reflect changes in regulatory requirements
  and best practices.
• Provide administrative support to the Associate Chair of Research, including scheduling
  appointments, managing calendars, and organizing meetings.
• Assist in preparing presentations, reports, and other materials for meetings and presentations.
• Perform other administrative tasks as assigned by the Manager (Research) and Associate
  Chair of Research.

Requirements:

• Master or Bachelor’s degree, preferably with a minimum of 3 years of experience in research
  administration, including budget and grant management.
• At least 3 years of experience in research administration and providing executive-level
  administrative support.
• Proficiency in MS Office Suite and other automation software.
• Excellent communication skills with the ability to work effectively with a diverse range of
  stakeholders.
• Highly organized and meticulous, with strong attention to detail.
• Capable of prioritizing tasks effectively and managing multiple responsibilities simultaneously.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

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If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Job Summary:

The incumbent will carry out basic case management work and apply intervention strategies appropriately, under the guidance of the supervisor, to improve the well-being of clients so that they may age in place in the community. He or she will also be involved in the centre’s community outreach and public education initiatives as well as support the centre’s volunteer management initiatives.

Duties and Responsibilities:

1. Provides a person-centered case management services to vulnerable elderly living in the community which includes intake assessment, individualized care plans, home visit, basic counselling, care coordination, service linkage, and other clinical best practices relevant to promoting clients’ wellbeing.
2. Work with volunteers to provide befriending and support to clients.
3. Provide basic support services to caregivers to support their caregiving effort.
4. Develop caregiver support network within the specified service boundary.
5. Manage case documentation, home visit logs, and case statistics in timely and effective manner that complies with regulatory reporting standard.
6. Develop, review, and implement appropriate intervention strategies in consultation with supervisor.
7. Participate in case reviews, case supervisions, and case conferences.
8. Participate in the care network and coordination with stakeholders within centre’s service boundaries.
9. Assist in the outreach initiatives such as community mental health screening, health talk (when necessary), and promoting centre’s services to create public awareness of healthy aging.
10. Perform other duties assigned by the supervisor.

The Senior Executive Officer / Assistant Manager (Policy and Plans) will provide comprehensive planning and administrative support to the CEO, Board, and the organization.

This role is well suited for a university graduate in their first or second job role. You will be responsible for the seamless functioning of the CEO and Board’s office while supporting the development, implementation, and operational evaluation of policies, plans, and processes aimed at enhancing organizational effectiveness.

Key Responsibilities:

Administration & Governance Support:

• Provide high-level administrative support to the CEO and Board, including managing meetings, preparing agendas, and taking minutes.
• Facilitate communication between the CEO, Board, and various departments to ensure the efficient flow of information.
• Ensure proper documentation and compliance with governance frameworks and regulations, supporting the governance committee by preparing agendas and implementing governance directives.
• Handle confidential correspondence, emails, and phone calls on behalf of the CEO and Board.

Policy & Planning Support:

• Assist in the development and review of policies and plans that align with the organization’s strategic goals.
• Conduct research and analysis to inform the policy development process and ensure compliance with relevant regulations.
• Support stakeholder engagement and consultation processes to gather input and build consensus around new policies and plans.

Workplan & Project Management:

• Support the development and implementation of the secretariat's workplan, ensuring tasks are prioritized, deadlines are met, and resources are allocated efficiently.
• Coordinate innovation projects, knowledge strategy development, and performance metrics to improve organizational outcomes.

Knowledge & Innovation Management:

• Assist in developing knowledge management strategies, including capturing, storing, and sharing best practices across the organization.
• Facilitate knowledge-sharing forums and training sessions to foster a collaborative environment.
• Support the implementation of technology systems and innovation initiatives that enhance organizational performance.

Reporting & Performance Metrics:

• Assist in preparing reports, including performance dashboards and key metrics for the CEO, Board, and other key stakeholders.
• Contribute to developing and managing Objectives and Key Results (OKRs) to measure organizational performance.

Stakeholder & Relationship Management:

• Build and maintain relationships with internal teams, external stakeholders, and volunteers to ensure smooth collaboration.
• Facilitate communication to ensure that requests and queries are handled promptly and effectively.

Qualifications and Experience:

• Bachelor's degree in any discipline from a reputable university.
• Excellent Written and Presentation Skills.
• Critical thinker who can work independently and collaboratively
• Adaptable, with strong problem-solving skills and attention to detail.
• Able to handle sensitive and confidential information with discretion.
• Experience in administration, project management, policy development, strategic planning, will be an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and relevant office software.
• Proficiency in Tamil to engage with foreign staff.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth, development, and exposure to diverse projects.
• A chance to work closely with the CEO and Board to influence strategic decision-making.
• An inclusive and collaborative work culture with room for personal and professional development.
• Opportunity to make a meaningful impact on the organization and the community.

Systems & Cloud Architect - Payment Industry IT Software

Job Description

We are seeking a motivated and detail-oriented Systems Architect with a keen interest in the payment industry and IT software. As a Systems Architect, you will have the opportunity to design and oversee the architecture of payment technologies in a cloud-native environment, gaining valuable insights and experience within our innovative team.

Agile and proactive, you will contribute to the conception of cloud-native infrastructures, based on containers and microservices, and bring expertise on tools (Kubernetes, Kafka, OpenSearch, …) and integrations (API architecture, event-based architecture...).

Within the market team, you will closely work with HPS customers and contribute to the implementation of PowerCARD product in several environments: on premises, PaaS (OpenShift), Cloud (AWS)… in a complete devops environment (CI/CD).

Missions

- Be a creative force on technological infrastructure needs (patterns, tooling, etc.) and integrations in line with the needs of the customers.

- Integrate security, operating and cost requirements (ownership, licenses, etc.)

- Assist market and project teams with the integration, maintenance, and operation of cloud-native applications.

- Help teams adopt good practices, by writing guides and make them follow company guidelines.

- Assist presale teams in technical domain.

- Seek sustainability, stability, and risk management.

- Propose areas of improvement with a view to operational and economic performance

- Promote the Devops & Cloud culture internally and externally.

Responsibilities

1. Design and implement scalable system architectures focused on IT software solutions.
2. Have a good knowledge of cloud integrations with security, monitoring, and observability tools (Datadog, Dynatrace, OpenTelemetry, Qualys, etc.)
3. Support for the Devops & Cloud Market roadmap, being a promoter for internal technical & devops culture.
4. Be a referent on platform administration (Kubernetes, EKS, MSK, OpenSearch, Rancher...), with a focus on Kubernetes.
5. Responsible of Cloud deployment questions and environment administration
6. Stay informed about the regulatory updates, and emerging technologies.
7. Implement and maintain robust security measures.
8. Collaborate with cross-functional teams for system integration.
9. Produce technical documentation and system designs.

Requirements:

1. Bachelor's degree or higher in Computer Engineering, Computer Science, Industrial Engineering, or a related field.
2. Proven expertise in designing software architecture, network interfacing, and data pipeline.
3. Proven expertise in Cloud architecture and virtualization technologies
4. Mastery in Software Architecture, Network Diagram, Data Flow Diagram, Interface Protocols.
5. Familiarity with IaaS/ PaaS, Database Management (RDBMS & NoSQL).
6. Technical proficiency in Docker, CI/CD Pipeline, Java ecosystem.
7. Good knowledge about databases : Oracle, Postgres
8. Strong understanding of security principles.
9. Excellent problem-solving and organizational skills.
10. Strong communication and interpersonal skills.

Preferred Skills:

1. Experience with DevOps practices and tools.
2. Ability to assess business requirements and translate them into technical solutions.
3. Experience with network architecture and Enterprise Service Bus (ESB) technologies.
4. Knowledge of software development lifecycle (SDLC) methodologies.
5. Ability to manage multiple projects and priorities simultaneously.

This role offers an exciting opportunity to gain hands-on experience in system architecture while driving innovation in the fintech industry. If you are passionate about designing systems and making an impact in the payment technology space, apply and join our team!

Job summary

Our client is seeking a highly skilled and experienced Senior HR Exec or Manager to lead their Human Resource Management Activities.

Key selling points

Supportive work culture that values teamwork and collaboration

Comprehensive Salary and Benefits

Reputable Retail Brand

Responsibilities:

• Administrative tasks for onboarding, new-hire orientations, leave application, issuance of letter of confirmation and exit interviews, including data entry in human resources information systems (info-tech) and audits for accuracy and compliance.
• Co-ordinate with department heads to identify staffing needs and create job descriptions.
• Administer Foreign employee pass application.
• Payroll processing and CPF/IR8A/IR21 submission.
• Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Assist in performance appraisal processes.
• Organize company events like team bonding and parties.
• Manage office maintenance activities, pantry and office supplies

Qualifications:

• Only Singaporeans
• Requires minimum of 3-5 years of HR experience
• Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Manager or similar HR role in a startup or fast-paced environment.
• Knowledge of HR best practices, employment laws, and regulations.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• HR certification (e.g., SHRM-CP, PHR) and knowledge of INFO-TECH systems is a plus.

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R198883

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De