Oversee operations and maintenance of waste-to-energy facilities.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of service

Job Description

- Oversees all phases of site construction, including initiation, planning, execution, monitoring, and closing.

- Coordinate with sub-contractors, suppliers, and all relevant team

- Cost management and budgeting

- Inspect drawings and specifications, timely problem solving

- Inspect the quality and safety of the project

- Ensure all requirements are in line with all relevant authority

Requirements

- Fluent in Chinese and English

- Degree in Engineering (Prefably Civil)

- Minimum 5 years relevant experience

- Autocad, MS Office

- Able to travel

The Commercial Manager is responsible for driving revenue growth by meeting sales targets, developing new business opportunities, and maintaining excellent client relations. This role involves actively engaging with clients through customer-facing activities, presentations, and service updates. This position operates within a high-volume, multi-transactional marine service environment, with a specific focus on Singapore's port. A background in a hunting role within chartering, commercial sales, or a similar field is highly desirable.

Reporting to: Head of Sales

Key Responsibilities:

• Develop sales leads and focus on revenue retention and growth to meet and exceed sales targets.
• Conduct market research and stay informed on industry trends to support the sales pipeline.
• Perform cold-calling and other prospecting activities to generate new business.
• Develop and sustain strong relationships with clients by adhering to best practices in client relationship management, providing regular service updates, and effectively addressing and resolving any issues or concerns.
• Negotiate agreements within defined commercial and operational parameters and prepare contracts.
• Prepare and analyse sales reports to support departmental objectives.
• Implement multi-modal sales outreach programs, including direct mailers, social media campaigns, and web content.
• Collaborate with internal teams to ensure alignment of commercial strategies with operational goals.
• Provide insights and recommendations to the Head of Sales based on market data and sales performance.
• Carry out any other tasks as reasonably requested by the Management.

Requirements:

• Degree or Diploma in Marine Studies, Business, Marketing, or a related field, or equivalent experience.
• Proven sales experience in the marine industry, particularly with high-volume, multi-transactional services.
• Self-motivated and capable of thriving in a fast-paced environment.
• Strong analytical skills to identify trends and sales patterns.
• Excellent presentation and communication skills.
• Knowledge of port operations or ocean-going towages, with prior experience in the tug industry would be an added advantage.

• Oversee the daily store operations and its manpower planning

• Hire, train, motivate and manage the team to achieve the best results

• Responsible for admin duties in the outlet including but not limited to inventory management, sales forecast, invoices consolidation, generate reports such as sales report or costing report and attend management meetings

• Conduct monthly inventory checks in operating equipment and supplies

• Work closely with relevant personnel at all levels by maintaining an effective communication, to ensure smooth execution of various activities/promotions

• Ensure smooth operations of the store with compliance to product quality, hygiene & safety standards

• Appraise employees for their performance regularly and provide feedback to improve performance

• Involve in investigation of issues relating to customer feedbacks on service and product quality

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Ensure that the handover, closing and opening procedures are complete in each shift

• Perform other duties/tasks as required

Requirements:

- Minimum 1 year of experience at supervisory role in managing a Cafe/Restaurant/Fast food sector or other sectors

- Good people management skills, strong communication skills and hands-on duties

- Ability to prioritize tasks and manage time effectively

- Desire to work in a fast-paced environment and work well under pressure

- Pleasant, mature, outgoing, meticulous with good interpersonal skills

POSITION : FINANCE MANAGER

Finance Managers oversee the financial operations of our branch office in Singapore. Monitor ourcompany’s finances and produce financial reports. Work closely with management to develop and implement strategies and plans to achieve the company’s long-term objectives.

Main tasks:

· Maintaining financial records

· Managing budgets

· Analyzing balance sheets to help make decisions on where to allocate funds

· Supervising accounting personnel

· Training employees on finance-related matters

· Preparing tax returns

· Financial planning, budgeting, and forecasting

· Ensuring the company's investments are sound

Qualification requirement:

Proven knowledge of financial analysis and strategy

· MBA, BA OR BSc,

· 10 years of professional experience at the similar position

· Excellent verbal and written communication and presentation skills

· Fluent in Mandarin is a must as industry-specific (Chinese base company)

· In-depth knowledge of financial reporting standards, tax regulations and industry legislation

· Analytical skills

· Attention to detail

· Interpersonal skills

· Negotiation skills

TO APPLY:

Interested candidates to send their applications including a CV, a cover letter direct to [email protected] by 18 December 2024.

Planning and co-ordination with main contractor and sub-contractor

- Arrange and co-ordination for fabrication and installation of steel structural

- Arrange and co-ordination of manpower for fabrication and installation

- Preparation Mathod Statement, risk accessment and safe work procedure

- willing to learn & positive mindset

- Please email resume to [email protected]

Job Description:

• Oversee accurate inventory control, conduct regular checks, and implement measures to minimize shrinkage.
• Lead , train and supervise warehouse staff, fostering a positive and productive work environment.
• Manage shipping, receiving and distribution operations, coordinating with transportation services.
• Develop and implement procedures to maximise operational efficiency and productivity.
• Ensure compliance with safety regulations and implement standards to maintain a safe working environment.
• Monitor performance metrics, prepare reports and present findings to management for continuous improvement.
• Assist in budget preparation and monitor financial performance to minimize operational costs.
• Ensure Standard Operating Procedures (SOP) and KPIs are met and compliance with customers requirements and company guidelines.
• Analyze reports and implement improvements based on findings for delivery schedule, packing etc.
• Ensure team output and documentation are accurate and timely.

Job Requirements:

• Bachelor's Degree in logistics, supply chain management or related field preferred.
• Strong leadership, organizational and communication skills.Proficiency in warehouse management software,Microsoft Office Suite and possess data analytical skills.
• In-depth understanding of warehouse operations, inventory management and safety regulations.
• Possess strong problem solving and people management skills.
• Meticulous and adaptable, with keen eye for detail and quick wit.
• Dedicated, disciplined, responsible and full of intergrity.
• Skilles in prioritizing tasks and meeting tight deadlines.
• Able to adhere to company guidelines and make decisions accordingly.
• 5.5 work week (Mon-Fri:0830am-1730pm , Sat:0830am-1230pm)
• Only Singaporean and SPR need to apply.

· Leading a team of sales personnel.

· Actively exploring business opportunities to increase sales volume.

· Identifying potential markets, sales channels, competition, and proposing effective sales strategy plans for account expansion & development to achieve monthly and quarterly sales targets & KPIs.

· Managing all sales channels, eg. general trade, modern trade, and ensure daily operations function well.

· Establish network and build good rapport with new clients.

· Conceptualize strategic business plans that expands company’s customer base.

· Presenting relevant sales & operations reports and forecasts to the management team.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Job Responsibilities:

• Maintain the company’s specialist equipment
• Control the movement of the company’s equipment
• Research and development of equipment to improve the company’s pool of specialist equipment
• Liaison with equipment suppliers
• Ensure compliance to Company’s IMS process and procedures
• Ensure OSH risk assessments and EMS impact & aspect register are conducted and implemented in company operations

Prerequisites:

• Proficient in English writing and speaking
• Good technical experience and skillsets
• Willing to work with workers of different nationalities
• Degree in Mechanical Engineering or Civil Engineering
• With at least 5 years of experience

Objectives Goals

• Establish PERI Asia as largest player in formwork and scaffolding market
• Execute yearly Management by Objectives (MBO)
• Ensure quality of sales staff (training, etc.)
• Ensure Segment Sales Manager meet their targets

Responsibilities | Tasks

• Drive Revenue: Lead revenue-generating activities for yourself and your team, ensuring individual and team sales targets are met or exceeded.
• Team Development: Provide coaching and support to the sales team through hands-on guidance and training programs.
• Market Expansion: Identify and pursue new market opportunities using data-driven insights to grow our market share.
• Solution Selling: Utilize PERI’s product strategy to offer the best solutions to customers and negotiate profitable contracts.
• Customer Focus: Build and maintain strong relationships with key customers to ensure satisfaction and repeat business.
• Collaboration: Work with Engineering, Operations, and Finance to improve sales processes and enhance productivity.
• Brand Representation: Act as a representative of PERI Asia, showcasing our commitment to quality and reliability in formwork, scaffolding, and engineering solutions.

Professional requirements, experience and skillset

• Several years (min. 5 yrs.) of experience in construction or related industry (preferably formwork of scaffolding industry)
• Sales or technical experience in construction or related industries (formwork industry ideal)
• Minimum 5 years of experience in the management of a sales force
• Leadership and personnel development experience with teams or organizations of comparable size
• Skilled in cost optimization and management
• Extensive network of industry-related contacts
• Strong, charismatic leader
• Excellent communication, interpersonal and negotiation skills
• Goal orientated
• Open and trustworthy, strong business ethics
• Excellent organizational skills

Description:

• Handle full spectrum of project management, lead and manage site staff.

• Create and maintain comprehensive project documentation including project schedules.

• Review project plans and specifications, feedback on the design, scheduling, and cost-saving measures and identify potential construction problems.

• Conduct regular technical / site/coordination meetings to ensure time, cost, and quality targets are fully met.

• Prepare project deficiency lists and monitor projects towards timely completion according to schedule.

• Perform risk management, and enforce site safety standards are in order.

Requirements:

• Diploma or ITE Certificate in Architecture, Civil Engineering, M&E Engineering, Quantity Surveying, or higher qualifications.

• Minimum 3 years of working experience in the related field.

• Familiar with Autocad software.

Job Summary:

WonderFoot TCM Massage Pte Ltd is seeking a skilled and compassionate Massage Therapist (Masseur/Masseuse) to join our dynamic team. The ideal candidate will have a strong background in various massage techniques, excellent customer service skills, and a passion for promoting relaxation, health, and well-being. As a Massage Therapist at WonderFoot TCM Massage, you will be responsible for providing high-quality massage therapy services to our diverse clientele.

Key Responsibilities:

• Conduct client consultations to understand their needs and health concerns.
• Perform a variety of massage techniques, such as Swedish, deep tissue, sports, prenatal, and hot stone massages.
• Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored.
• Develop and maintain strong client relationships through effective communication and personalized service.
• Educate clients on relaxation techniques and post-massage care.
• Stay current with industry trends, new techniques, and continuing education requirements.
• Adhere to all local and state regulations and guidelines for massage therapy practice.

Preferred Qualifications:

• 2+ years of experience in a professional massage therapy setting.
• Additional certifications in specialized massage techniques (e.g., reflexology, aromatherapy).
• Experience with scheduling and client management software.
• Knowledge of complementary wellness practices such as aromatherapy, hydrotherapy, or acupuncture.

Working Conditions:

• Must be able to stand for long periods and perform physical tasks associated with massage therapy.
• Ability to adapt to various client preferences and comfort levels.

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

Job descriptio:

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services
• Coach, counsel, recruit, train and discipline employees

Accounting Manager Duties

Accounting managers oversee the accounting policies and operations within the organization. Uses financial and accounting expertise to manage and optimize an organization's financial health and practices. Ensure that the organization meets compliance and regulations related to taxes and other financial laws.

Manage Budgets
Monitoring organizational spending and assist other managers in creating sustainable and effective budgets. Ensure resources are properly allocated and aligned with the organization's overall financial health.

Financial Records and Reports
Ensure accountants maintain accurate and compliant financial records. Produce and submit regular reports for managers and other stakeholders.

Analyze and Interpret Financial Data
Accounting managers analyze financial information and reports to identify financial risks and opportunities. Look at trends and discrepancies and offer insights to help with the decision-making process.

Supervise Accounting Staff
Accounting managers lead a team of accountants and finance professionals, ensuring they produce timely and accurate work. They may provide training and mentorship to improve their team’s performance.

Assist in Strategizing and Decision-Making
Accounting managers may assist an organization in the making of financial decisions and strategies. Using financial data and reports to inform their insights and help the organization optimize its financial performance.

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

• Strong software background in Bentley Open Building Design.
• Attend and chair VDC and technical meetings with Clients, Consultants and Sub-contractors.
• Works closely with project team in coordinating, quality control, organizing and producing of construction drawings and documentations using BIM Technologies.
• Ensure drawings accuracy based on BIM standards.

EA Licence No. 16C7962

Responsibilities

• Works with Director, Business Development to identify, initiate, and analyze potential partnerships.
• Supports the coordination of all aspects of the development process both internal and external, including prospecting/qualification, pitching, due diligence, contract negotiations.
• Successfully onboards units to the platform to meet individual unit goals.
• Overseeing projects at one or multiple stipulated sites.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Developing goals for the development team and business growth and ensuring they are met.

Job Requirements:

• Proven work experience as a sales manager.
• Knowledge of basic knowledge of air conditioning.
• Need to working on weekend.
• Need to working overtime.

5 Day Work Week,

44 Hours a Week

2 Full-Shift 10am - 10pm (2 meal breaks)

3 Mid-Shift 12pm - 10pm (1 meal break)

Location: Bugis +, Singpost Centre, Tampines

Responsibilities

• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationship, keeping customers informed on new products or services, changes etc.
• Other duties as assigned

Requirements

• Minimum 3-5 years experiences in customer service in retail environment & Beauty industry
• Able and willing to work retail hours, including weekends and public holidays.
• Passionate about the beauty and retail industry.
• Excellent customer service and sales oriented.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Roles & Responsibilities :

- Ensuring all operations are carried on in an appropriate, cost-effective way

- Improving operational management systems, processes and best practices.

- Purchase materials, plan inventory and oversee warehouse efficiency.

- Perform quality controls and monitor production KPIs.

- Recruit, train and supervise staff

Requirement & Skills:

- Driving License

- Experienced on digital door locks intallations.

- Proven work experience as Operations Manager or similar role.

- At least 3 years experience in electrician works or carpentry works.

- Excellent communication skills.

- Leadership ability.

- Able work overtime, weekend and public holidays.

NASHPRO Corporation Pte Ltd is a leading company in the International Trade of Textile Chemicals and Equipment sector, providing innovative solutions to its customers in the south and south east Asia region. We are committed to fostering a culture of excellence, collaboration, and continuous improvement. As we expand, we are seeking a highly skilled and motivated Senior Manager to join our dynamic team in Singapore.

Job Description:

We are looking for a results-driven Senior Manager to lead and manage our operations including finance and marketing to achieve strategic business objectives. The ideal candidate will have extensive experience in managing cross-functional teams, driving operational efficiency, and implementing best practices to ensure the success of our business.

Key Responsibilities:

- Develop and execute strategic plans to meet business objectives and key performance indicators (KPIs).

- Collaborate with senior leadership to define business goals and drive company-wide initiatives.

- Oversee the execution of day-to-day operations, ensuring high-quality delivery and compliance with industry standards.

- Monitor financial performance, manage budgets, and allocate resources effectively.

- Drive continuous improvement through process optimization and innovation.

- Build and maintain relationships with key stakeholders, both internal and external.

- Stay abreast of industry trends and competitive landscape, providing recommendations for growth opportunities.

Requirements:

Bachelor's degree in Business Administration, Finance or Engineering. A Master’s degree is a plus.

Minimum of 10 years of relevant experience in a leadership or management role.

Proven track record of successfully managing teams and driving organizational performance.

Strong analytical and problem-solving skills with the ability to make data-driven decisions.

Excellent communication, interpersonal, and negotiation skills.

Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

Strong leadership and change management experience.

Why Join Us?

Competitive salary and performance-based incentives.

Professional development and career growth opportunities.

Flexible working arrangements and a supportive work environment.

How to Apply:

Interested candidates are invited to submit their updated resume and cover letter to online portal by 4 January 2025.

We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview.

• Handle the Precast Concrete Production in the factory.
• Understand the design drawings and production drawings and conduct quality check.
• Liaise with all the relevant parties for production and inspection of the factory.
• Manage the Suppliers and Contractors to rectify if there are any defects prior to delivery to site.

Requirements:

• Diploma in Civil Engineering or equivalent
• At least 4 years of PPVC and/or PBU Production control experience.
• Proficient with ICTs, Digital Progress control/monitor.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review