COMPANY DESCRIPTION

Charitable Organisation

RESPONSIBILITIES

About the Job

As a Programme Assistant, you will be an integral part of a compassionate care team at Carehaven, working to ensure safety, order, and meaningful engagement for the residents. You will play a key role in equipping residents with the resilience and skills needed to overcome their challenges, all within a 24/7 residential care environment.

Job Responsibilities:

• Support the Salvation Army's mission to provide quality care for residents in partnership with Carehaven management.
• Work closely with residents, ensuring all actions align with Carehaven's values, regulatory requirements, and the diverse needs of individuals.
• Provide feedback on residents' progress and concerns, ensuring open communication with management.
• Assist in the holistic care of residents, collaborating with shelter partners to meet their needs.
• Facilitate activities and programs that foster community bonding and life skills development.
• Ensure smooth operations of daily activities, supporting both staff and volunteers.
• Provide assistance for events or special visits, ensuring smooth execution.
• Monitor and maintain safety and order on the premises, immediately addressing any issues.
• Maintain confidentiality and professionalism in all communications and actions, especially when handling sensitive situations.
• Attend meetings and participate in professional development opportunities.
• Provide timely and open communication, contributing to a constructive feedback culture.
• Participate in training and workshops to enhance your skills and knowledge.

• Qualifications: GCE N or O-level
• A good communicator
• Work in collaboration with the team
• Strong communication and coordination skills
• Meticulous, resourceful, independent and able to work in a fast-paced environment

Working Hours

Total work is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:

9.00am to 6.00pm : Monday, Tuesday, Thursday, Friday and Saturday (inclusive 1 hour lunch break)

Working Location

West area near Telok Blangah

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

Responsibilities:

• Mans 24-hr emergency helpline on rotation basis
• Provides one-to-one first-level counselling service for distressed residents
• Organizes and conducts support groups for residents
• Liaises and follow-ups with Unit Leaders to render emotional help and support to residents
• Manages and documents all client profiles and casework
• Coordinates counselling referral program (i.e. second-level counselling support) with external specialized counselling centres / psychiatric hospitals
• Plans and conducts in-house mental & emotional development training / workshops to residents and staff
• Trains Unit Leaders on skills and techniques to identify and spot distressed residents
• Liaises and coordinates with VWO/NGO on external counselling training for residents and staff
• Participates in counselling supervision program to ensure continuous improvement in value of counselling service delivery to our residents
• Plans, coordinates and executes all social and sporting events for Keppel Housing residents and staff
• Liaises with external parties / agencies (e.g. KRC, MOM, SPF) on event planning and execution
• Performs any other job specified by Department Head

Requirements:

• Degree in any disciplines and/or Professional Diploma (Degree in Psychology/Social Work or equivalent)
• At least 1 year of relevant experience in a fast-paced environment, preferably in MNCS
• Must have sound foundation in Counseling/Social Work
• Additional experience in Events Management is preferred
• Fluency in Tamil (to communicate with the residents) preferred
• Possess good interpersonal, communication and presentation skills

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

Acacia Lodge

530 Bukit Batok Street 23 Singapore 659548

Mon - Thu: 11.00am - 9.00pm

Fri: 11.00am - 8.00pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Be at the forefront in handling customers’ inquiries, maintaining relationships with existing customers, and coordinating teachers’ and students’ attendance records
• Have to actively drive student recruitment and enrolment of students as well as organize and plan the class schedules for the centre
• Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports
• Assist in all other routine admin work required in the centre daily operations

Candidate Requirements 教师需求

• Ability to handle customers’ inquiries and turn customer leads into actual sales and student enrolment is a must
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates)
• Able to work both weekends
• Motivated team player with a pleasant personality, positive working attitude, and determination to learn, achieve and excel
• A self-starter who has energy and passion is key to success in the role
• Able to multi-task and work in a fast-paced and dynamic environment
• Marketing competency is required
• Prior teaching experience and working experience in preschool enrichment centre will be looked upon favourably
• Bookkeeping knowledge will be a plus point
• Candidates with relevant experience could be considered for a Centre Manager role

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

Are you ready to make a transformative impact on young lives? We invite you to be part of our dynamic team at Eden Children Centre. We're on the lookout for a passionate Early Intervention Programme (EIP) Teacher to help cultivate an environment of growth and empowerment for our exceptional students.

Why Eden?

At Eden Children Centre, we believe in more than just classrooms and lessons. We believe in fostering potential, creating connections, and nurturing dreams. As an EIP Teacher, you'll be at the heart of this mission, guiding young minds on their journey to independence.

Your Role in the Journey

As an EIP Teacher, you'll be a beacon of inspiration for our students. Your dedication will shape not only their education but also their confidence and future success. Imagine the fulfilment of seeing progress in every smile and the joy of knowing you're making a real difference.

1) Guiding Growth Through Direct Teaching

• Assessing each student's unique needs.
• Craft personalized roadmaps to success with Individualized Educational Plans (IEP).
• Create captivating and effective lesson plans for both individual and group sessions.
• Set the stage for discovery with carefully prepared teaching materials and environments.
• Employ engaging teaching methods that resonate, ensuring meaningful learning experiences.
• Be the custodian of progress data, driving insights to shape individual journeys.
• Collaborate with caregivers, forming a supportive alliance within the classroom.
• Team up with Therapists and Co-Teachers, channeling collective expertise to empower students.
• Celebrate achievements through comprehensive Progress Reports, a testament to growth.

2) Beyond the Classroom

• Elevate your influence by guiding and mentoring new teachers.
• Fuel your knowledge through immersive internal and external training.
• Elevate your expertise by contributing to workshops and sharing sessions.
• Foster safety and security in the learning environment, minimizing risks.

Our Ideal Candidate

· Your passion for transforming lives aligns seamlessly with our purpose.

· Your creative energy ignites innovation within the classroom.

· Your commitment to growth drives both your students and your career.

· Your collaborative spirit thrives in a dynamic team.

· Your educational background, holding at least a diploma in early childhood or equivalent, brings a solid foundation to our mission.

- Starting salary for Diploma holder: $2,600 and Degree holder: $3,200

Join the Journey Today!

Are you ready to embark on a journey of inspiration and impact? Elevate your career and your purpose by joining Eden Children Centre. Apply now and become the catalyst for change in the lives of our extraordinary students. Together, we'll illuminate a brighter future.

We are seeking a visionary Marketing Director to spearhead our expansion into the dynamic Greater China market, which encompasses mainland China, Taiwan, and Hong Kong. This role offers a unique chance to shape our brand presence and drive business growth in this diverse and rapidly evolving region.

Key Responsibilities:

1. Develop and execute comprehensive marketing strategies tailored to the Greater China market
2. Lead high-performing marketing teams across mainland China, Taiwan, and Hong Kong
3. Create innovative digital campaigns leveraging platforms like WeChat, Weibo, and local social media
4. Conduct in-depth market research to understand consumer behavior and trends in Greater China
5. Collaborate with sales teams to drive revenue growth and achieve targets
6. Manage brand identity and positioning across diverse cultural contexts
7. Organize and participate in industry events, trade shows, and webinars to showcase our products and services.
8. Foster relationships with key customers and industry partners to enhance brand visibility and reputation.
9. Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications:

1. Diploma or above in Marketing, Business Administration, or related field
2. 10+ years of experience in marketing roles with progressive leadership responsibilities
3. Proven track record of successful market expansion in Greater China
4. Fluency in Mandarin Chinese and English; Cantonese proficiency a plus
5. Strong understanding of the digital marketing landscape in Greater China
6. Excellent strategic thinking and cross-cultural communication skills
7. A strong understanding of the water treatment industry is highly desirable.
8. Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly.
9. Strong analytical skills with a data-driven approach to decision-making.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. A proactive approach to identifying opportunities for marketing and branding.
4. Extensive experience in liaising with Chinese government officials, coupled with a thorough understanding of governmental procedures and policies pertaining to the water treatment and filtration industry in China.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. · Flexibility to work in a dynamic environment with changing priorities.
3. · Salary (commensurate with experience): S$16,000 – S$ 20,000

Application Process

• Interested candidates should submit your resume along with a cover letter detailing your relevant experience and qualifications.
• Interested applicants, kindly forward the above-required document indicating the earliest availability/notice period required, and current and expected salary via email to: [email protected]

JOB DESCRIPTION

As a member in the senior executive leadership team, the successful candidate is expected to contribute to TCOMS's strategic developments, especially in:

· Providing leadership and directions to shape up strategic R&D programmes and projects with the maritime and ocean economy sectors, including the industry, public agencies/institutions, Institutes of Higher Learning and A*STAR research institutes.

· Identifying new technology trends and conceptualising innovative solutions for real world challenges, including areas requiring further capability building.

· Serving as the lead PI for major projects, and spearheading initiatives that encompass larger and often multidisciplinary teams involving external collaborators.

· Evolving the organisation and operation of TCOMS to adapt to changes and be effective in the build-up towards a world class and impactful organisation known for its strength in key areas.

· Carrying out other special duties as assigned by CEO as and when needed.

Key Deliverables

· Impactful and effective contributions in the areas spelt out above.

· Strong leadership skills in securing new grants and industry projects.

· Leadership abilities in taking TCOMS to new heights, especially in the assigned special tasks.

· Contributions in specific administrative tasks at the management level pertaining to TCOMS operations.

· Contribute to the reporting process to TCOMS Board of Directors, grantors, and other key stakeholders.

JOB REQUIREMENTS

· Master's or Doctoral degree in Civil Engineering, Ocean Engineering, Naval Architecture or equivalent.

· Minimum of 15 years of research and/or industry experience in the Maritime or Marine & Offshore sectors.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Role

To lead the Financial and Controlling function in the areas of financial reporting, budgeting, accounting policies, investment proposal evaluations, tax & fiscal related and risk management matters in accordance with Group policies & guidelines and local business environment to ensure compliance.

Key Responsibilities

• Provide financial leadership to the senior leadership team, in driving business growth and strategic objectives
• Drive planning, budgeting and forecasting process to support the achievement of strategic targets
• Direct controlling and accounting to ensure that financial transactions, policies, and procedures meet the organization's business objectives and are conducted in line with statutory requirements
• Define financial goals and monitor their implementation and ensure that a red flag system is in place to report problems in a timely manner
• Ensure accurate, transparent, relevant and timely management reporting to division and executive board, including financial (CREST) and operational data
• Approve monthly IFRS financial statement and ensures fulfilment of any IFRS / statutory / legal requirements
• Provide commercial support, evaluates and approves investment and new business cases in compliance with the DPDHL policy
• Cashflow: Perform cashflow forecasting and drive improvement in working capital
• Compliance: Country Compliance Officer responsible for Risk management and compliance. Ensure that adequate internal controls are in place

Requirements

• More than 10 years involving senior level financial management role, including 5-7 years managerial experience in a large organisation.
• Degree in Finance/Accounting or equivalent. Masters degree or MBA (preferable)
• Professional accountancy qualification (CPA, CA or equivalent).
• Experience in Logistics, Commercial Finance and Big 4 audit are advantageous.

Singapore Bowling Federation (SBF) is now accepting applications for the full-time position of Executive Director.

Key Responsibilities

The Executive Director (ED) is responsible for driving and executing SBF’s strategic vision, operational excellence, and long-term growth. This role encompasses oversight of all day-to-day operations and acts as the key liaison between the Federation’s Council, staff, stakeholders, and external entities. The ED ensures that the Federation operates in alignment with its mission, values, and objectives while delivering sustainable results across all functions, including sponsorships, revenue generation, high-performance and coaching programs, and stakeholder engagement. His/her role includes but is not limited to:

Strategic Leadership:

• Collaborating with the Technical Director and senior leadership to conceptualise, plan, and

implement initiatives that drive impactful growth in sponsorships, revenue streams, and high-

performance outcomes.

• Leading the development and execution of SBF’s long- and short-term strategic plans in

alignment with its overall goals and objectives.

• Maintaining a proactive relationship with the Council, providing informed advice, regular

updates, and actionable recommendations.

Operational Excellence:

• Overseeing the design, marketing, promotion, and delivery of all programs, products, and

services to ensure quality and alignment with stakeholder needs, whilst ensuring SBF is

consistently well represented.

• Ensuring the Federation is effectively structured and resourced to achieve its strategic

objectives.

• Developing and managing the annual budget, ensuring prudent resource allocation and

compliance with legal and regulatory requirements.

• Ensuring the implementation of effective internal controls, governance frameworks, and

information management systems to assess and manage organisational risks.

• Maintaining up-to-date knowledge of industry trends and external factors affecting SBF’s

operations and ensuring these are communicated or incorporated as appropriate.

Stakeholder Engagement & Representation:

• Acting as the Federation’s public spokesperson, representing the organisation to stakeholders,

government authorities, sponsors, and the public.

• Building and sustaining positive relationships with stakeholders, sponsors, and partners while

identifying opportunities for collaboration and growth.

• Overseeing fundraising strategies, including identifying potential funders, crafting proposals,

and managing records and documentation.

• Representing SBF in committees and forums as determined by the Council.

Governance & Compliance:

• Ensuring the integrity of the Federation’s public disclosures and internal reporting.

• Maintaining compliance with all applicable laws, policies, and ethical standards, creating a

culture of accountability and transparency.

• Supporting Council operations by providing relevant information, facilitating informed

decision-making, and assisting with Council evaluations.

People & Culture:

• Leading and managing staff in alignment to current laws and regulations, and in accordance

with approved policies and procedures.

• Ensuring the professional development and well-being of the team, promoting ethical conduct

and adherence to SBF’s values while creating a high-performance and inclusive culture.

Key Qualifications/Requirements

• Demonstrated experience in executive leadership, general management, or equivalent roles in

sports, non-profits, or related sectors.

• Strong strategic planning, operational management, and stakeholder engagement skills.

• Proven ability to develop and implement revenue-generating strategies

• Proven ability to develop and implement high-performance initiatives.

• Excellent communication, interpersonal, and negotiation abilities.

• Commitment to ethical practices and adherence to organisational values.

• Extensive travel and flexible work hours to fulfill the role effectively.

Responsibilities include:

• Responsible for selling Banking Applications license to the financial services industry among Singapore and Indonesia regions, as part of the FSGIU (Financial Services Global Industries Unit) at Oracle.
• Expand the contacts deep and wide within the customer organization- Account Mapping
• Lead and handle opportunities throughout the selling cycles with a strategic intent of Annualized revenue goals with measure across the Quarterly revenue attainment
• Develop account plans for top 10 accounts and review with senior management and customers on regular basis.
• Defend/retain business of existing clients and drive relevant consulting units from the organization for this agenda.
• Drive strategic and solution selling on large opportunities that are characterized by a sophisticated combination of technical, business, financial, human resources issues related to the strategic and tactical direction of customers
• Orchestrate between multiple departments to ensure a total solution is presented to the customer
• Coordinate with regional and global counterparts
• Establishes "C" level contact within opportunities and demonstrates a detailed understanding of both the prospects’ sector and business drivers/challenges.
• Deliver accurate business forecasting at a plus or minus 10% accuracy rate and maintain an appropriate value level sales funnel for future business
• Construct custom customer ready presentations and proposals with the help of support teams(sales consulting), maintain CRM information with accuracy and integrity of data
• Proactive Account Management – Including regular client meetings/service reviews
• Associate closely with the Partner network for greater reach and coverage of the territories

Experience:

• Working in the BFSI industry with a shown and quantifiable consistent successful sales track record.
• Excellent written, verbal communication, strong interpersonal and time management skills
• Consultative and solution, coordinated selling expertise and good understanding of the territories, market trends and client connects
• Good discernment with analytical and problem-solving skills to handle daring situations
• Excellent interpersonal and leadership skills, including conflict resolution, customer service and ability to empower self and others
• Able to prioritise multiple task tracks & take ownership of client problems with follow through to resolution
• Clear and confident communicator capable of providing regular feedback to senior and C-suite management.
• Possess strong sales acuity, results orientated, driven and demonstrate ability to handle a sales funnel of pipeline business to deliver quota and indeed exceed it.
• Enthusiastic team player, self-starter and independent worker
• Flexible and aware of changing circumstances as solutions are being constructed and proposed
• Able to influence decisions, clarify positions and presentations, and communicate strategies
• Open to new insights and changes in thinking that offer potentially more creative and effective solutions to customer challenges
• Has good understanding of Solutions Selling methodology and tools and applies these regularly to both gain a better understanding of the customers’ environment and handle the relationship
• Excellent salesmanship - strong ability in identifying pain, customer’s business drivers, establishing value, demonstrating relationships, and negotiating to close

Others:

Experience of working in a multinational company and having handled the territories with shown sales track record.

Qualification

Minimum 10+ years of sales experience in Banking industry

Job Summary

Serve as the overseer of all programmes in Active Ageing Centre (AAC) and Senior Care Centre (SCC). Develop quality standards in key programmes for Senior Services and ensure consistency of programme delivery. Work with key stakeholders and collaborators to provide quality programme for seniors.

Principal Accountabilities

1. Develop a set of core and elective senior centric programmes in AAC and SCC according to guidelines provided by MOH/ Agency for Integrated Care (AIC)
2. Implement core and elective programmes
3. Strategize plans to promote programmes to the seniors
4. Engage internal and external stakeholders to develop quality programmes that meet the physical, emotional and mental needs of seniors
5. Support outreach of AAC and SCC
6. Work closely with volunteer and community enagement lead to ensure alignment of programmes with Senior Services
7. Work with funding source in implementation of existing and new programmes and programmes on trial
8. Utilise data analystics to understand effectiveness of programmes across all services and perform regular programme evaluation.

Additional Responsibility

1. Attend to any other responsibilities and duties assigned by the reporting officer.

About Allkin

Founded in 1978 as Singapore’s first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life’s challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Community Outreach Team (CREST), serves as a community safety network for people with or at-risk of mental health conditions, including dementia, and their caregivers. CREST conducts outreach events to increase mental health awareness and targeted case finding to identify those with mental health needs.

CREST works with clients aged 18 years and above.

Roles & Responsibilities:

Reporting to the Group Supervisor, the Programme Coordinator/Social Work Associate works closely with the team to serve clients and caregivers.

• Assist to plan, coordinate and execute outreach activities to educate the public, seniors and partner stakeholders on dementia and mental health awareness.
• Assessment and review information and referral service and monitoring of clients with mental health needs, and dementia.
• Networking with community partners.
• Administrative duties
• Other work projects assigned by supervisor/management

Candidate Profile:

• Diploma required for Program Coordinators. Diploma in Social Work will be preferred for Social Work Associates.
• IT literate.
• Good communication and social skills to work with different people.
• Pleasant personality.
• Team player, yet independent to carry out most functions.
• Strong interest in empowering and preserving the dignity of people at-risk or with mental health conditions including dementia.
• Able to converse in dialects preferred.

Job Description:

• To work closely with the team to provide holistic care and support to the physical and emotional well-being of special needs children in SSCC.
• To set Individual Care Plan (ICP) and Activities of Daily Living (ADLs) for the students under care and follow through with the plan and training schedule.
• To monitor and record progress and activities of students in the case notes and submit monthly. This includes but not limited to the Happy Face Survey, attendance recording and skin/temperature records which are recorded weekly/monthly.
• To communicate with parents pertaining to students’ progress, enrichment activities and operations’ matters promptly.
• To assess, develop, plan, implement and evaluate appropriate enrichment activities for the students.
• To supervise and/or assist students during napping, mealtime, showering, grooming, toileting and other activities pertaining to adaptive daily living.
• To manage students’ behavior using appropriate behavioral intervention techniques.

Requirements:

• Preferably with 1 year experience.
• Minimum Degree
• Behavior management for Children.
• Microsoft skills particularly in PowerPoint, Excel and Microsoft words.
• First Aid and Life Support (BCLS)
• Proactively in the lookout for the well-being of the Students
• Emotionally resilient to work with Clients with moderate to severe disability and stressed family members.
• Working hours from 9.30am - 6.30pm (normal School days) and work on rotating shift 7.30am – 4.30pm/ 9am – 6pm (School Holidays)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

We are looking for a dedicated Programme Coordinator to join our team and help promote the physical health and well-being of seniors. In this role, you will engage seniors in meaningful activities, deliver physical wellness programs within the community, and collaborate with local partners to create opportunities for seniors to maintain an active and healthy lifestyle.

Roles & Responsibilities

Engagement & Enrolment:

Handle walk-in inquiries, attend outreach sessions, and manage participant onboarding for Gymtonic programs.

Training & Supervision:

Lead and supervise Gymtonic training sessions, ensuring safe use of gym equipment and providing ongoing support to participants.

Assessment & Support:

Conduct pre- and post-assessments to track participant progress and provide support during sessions to ensure safety and well-being.

Daily Operations & Safety:

Oversee the gym's daily operations, ensuring a safe environment and adherence to safety protocols.

Community Building & Outreach:

Plan and organize physical activities for seniors, collaborate with local partners, and create an inclusive, supportive community environment.

Collaboration:

Work closely with colleagues across different programs to coordinate activities and share resources.

Administration:

Maintain accurate participant records, manage session logs, and handle administrative tasks such as data collection and report preparation.

Candidate Profile:

• Minimum diploma requirement, preferably in Sports & Exercise Science, Sports & Health, or Integrated Community Care.
• Passionate about working with seniors and caregivers in a community setting.
• Prior experience in working with seniors or in the social service sector is preferred.
• Basic understanding of exercise principles and anatomy is advantageous.
• Strong communication and organizational skills.
• Motivational and interpersonal skills to inspire and engage gym members.
• Ability to work independently and collaboratively within a team.
• Attention to detail in administrative tasks and record-keeping.
• Proficiency in English (both written and spoken); fluency in a mother tongue language or dialect(s) is a plus.

We are looking for part time Executive Director. The Executive Director is the key management leader of SWA. The Executive Director is responsible for overseeing the administration, programs, and strategic plan of the organization. Other key duties include fundraising, marketing, and community outreach. The position reports directly to the Board of Directors. Working hours is 21 hours per week.1. Leadership and Management:

- Oversee day-to-day operations of the organization.

- Ensure ongoing local programmatic excellence and rigorous program evaluation.

- Lead, coach, develop, and retain the organization’s staff.

- Ensure effective systems to track progress and regularly evaluate program components.

2. Board Governance:

- Work with the Board to fulfil the organization’s mission.

- Communicate effectively with the Board and provide, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions.

3. Financial Performance and Viability:

- Develop resources sufficient to ensure the financial health of the organization.

- Oversee the fiscal integrity of the organization, including submission of a proposed annual budget and monthly financial statements to the Board, which accurately reflect the financial condition of the organization.

- Fundraise and develop other resources necessary to support the organization’s mission.

4. Organization Mission and Strategy:

- Ensure that the mission is fulfilled through programs, strategic planning, and community outreach.

- Implement and lead a continuous quality improvement process throughout the program and service areas

- Enhance the organization’s public image to expand interest and support.

4. Community Engagement and Advocacy

- Serve as the organization’s primary spokesperson to the constituents, the media, and the public.

- Establish and maintain relationships with various organizations and utilize those relationships to strategically enhance Singapore Women’s Association’s Mission.

Required Qualifications:

1. Education: Bachelor’s degree in a related field.

2. Experience: Minimum of 10 years of management experience, preferably within the non-profit sector.

3. Proven leadership and management experience.

4. Strong financial management skills, including budget preparation, analysis, decision-making, and reporting

5. Excellent written and oral communication skills

6. Strong public speaking ability.

7. Demonstrated ability to oversee and collaborate with staff

8. Ability to convey a vision of the organization’s strategic future to staff, board, volunteers, and donors.

9. Knowledge of fundraising strategies and donor relations unique to the non-profit sector.

To be responsibile on all general sales and purchasing for the company and to train all staff accordingly, manage day to day operation and manage all staffs working attitude. to understand prodructs and bring in sales for the company.

To report daily sales everynight after closing .

To be able to be a team player.

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned backers of industry-shaking innovators.

About This Role

As the Sales Director, you will play a pivotal role in driving the growth and expansion of our SaaS platform - Circles X. This is not a typical sales role, it’s an opportunity to be part of a groundbreaking team that is reimagining the telco industry.

Sales Coverage: APAC; specific accounts and/or territory would be assigned based on priority.

Desired Outcomes:

• Lead large and strategic telco accounts and be responsible to deliver on the sales KPIs e.g. new funnel creation, timely opportunity progression and closure of accounts.
• Steer sales strategic direction and plan, collaboratively developing and executing this with the cross functional teams, with the eye on growth and increasing market share.
• Build and enhance C-suite relationships with both existing and new clients/accounts – new account development will be critical to the success of this role and Circles X’s growth plans.
• Establish a structured sales methodology and process, including opportunity validation, pursuit & closure, and a strong sales operating cadence.
• Optimize sales tools and provide greater visibility and actionable data for targeted sales efforts.
• Become a thought leader in the Telco vertical SaaS space by establishing credibility and bringing an informed POV on best practices and trends.

What we are looking for:

• 15+ years of APAC sales experience in telco SaaS software business, with extensive exposure to telecom operators across multiple markets.
• Has strong existing network with C-suite executives in client organizations and track record in building C-suite relationships.
• Solution/consultative selling in the domain of BSS to Telco clients.
• Analytical mindset, strong problem solving, should be able to challenge the status quo with a quantitative point of view.
• Strong believer and doer of value based selling methodology, be comfortable working on business cases and explaining the same at C level to Telco clients.
• Track record of closing large and complex B2B deals (i.e. long sales cycle, multiple decision makers with large deal value) with a value of USD 7-10 mio ARR; delivered 2x growth in the initial few years of growth phase.
• Has delivered on growth through channel partnerships/ strategic alliances / advisors.
• Willingness to adapt and learn in a rapidly changing environment.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role.

We regret to inform you that only shortlisted candidates will be contacted for interviews.

The Role:

The Director, Evidence & Policy is a leadership role within the APLMA Secretariat, responsible for guiding Secretariat’s work to raise the visibility of the malaria elimination effort in Asia Pacific through strategic, evidence-based policy documentation efforts. The Director will ensure the organization's policy positions are well-informed, insightful, and impactful; and will lead projects and teams working on analysis and document generation. The role will provide oversight to a team working to develop briefs, white papers, case studies, peer -reviewed documentation, Op Eds, and other policy and advocacy materials. The Director will also draw upon important work being done to generate evidence new in the region by a range of institutions and partners working to generate new insights on malaria in the Asia Pacific Region that can leveraged for advocacy.

Responsibilities:

Strategic Leadership & Management

• Oversee the development and execution of the Secretariat’s evidence, insights, and policy efforts which include the development of key policy related outputs such as policy briefs, case studies, blogs, white papers, and peer-reviewed policy papers, and other reports
• Lead and manage the Evidence, Insights and Policy team to proactively engage with the APLMA Dashboard and ensure elevation of key insights, identifying priority issues for elevation, and align them with the APLMA Secretariat’s organizational strategy and goal
• Ensure robust linkage to the organization’s Country Engagement and Advocacy and Communications teams to ensure that evidence, insights, and policy efforts are sufficiently linked to APLMA themes priorities
• Ensure that APLMA remains an evidence based and data driven organization; ensure that advocacy and policy is on the cutting edge of new ways of use of data
• Supervise and provide mentorship to direct reports; train and further develop existing skill sets within the team
• Lead communications on evidence and data to policymakers, stakeholders, and the public through reports, presentations, and briefings to influence policy change
• Provide oversight on strategic direction and guidance to the Evidence, Insights and Policy team to support malaria elimination policy development, stakeholder engagement and internal program reviews
• Provide oversight on strategic direction and guidance on the development of evidence-based policy interventions that amplify APLMA’s mission while also building and sustaining critical partnerships within the malaria advocacy ecosystem and broader push for global health equity
• Proactively identify new opportunities and projects in related areas such as Climate Change, One Health, Financing, Health Security, and GEDSI (Gender, Equity, Disability and Social Inclusion) which help ensure malaria elimination remains relevant in Asia Pacific
• Work closely with other members of APLMA leadership team to help identify concrete ways to build and implement an evidence-based agenda around malaria elimination that can be amplified throughout the Region
• Represent APLMA at senior meetings and professional engagements

Capacity Building

• Training staff on policy research methods and data analysis to foster a culture of evidence-informed practice within the organization

Stakeholder Engagement

• Building collaborations and effective partnerships with Government agencies, key bi and multilateral partners, research institutions and other organizations to leverage diverse perspectives and expertise in the production of policy related materials
• Advocate for change at various levels of government and within relevant communities to help bridge the gap between evidence findings and actionable policy initiatives

Requirements:

Qualifications and Experience

• Minimum Master's degree in public health, policy, development, or business administration
• Candidates with Doctorate degree will have an added advantage
• Minimum of 12 years’ experience in policy and advocacy work in global heath & development
• Experience working with Governments and/or key bi- & multilateral agencies, preferably in the Asia Pacific region
• Experience in the use of data analytics and in leading evidence generation strategies for health policy development
• Experienced in leading, mentoring, and managing a team of mid-level professionals

Knowledge and Skills

• Superb influencing skills, the ability to build trust with multiple stakeholders; experience in global health diplomacy or diplomacy in development more broadly
• An understanding of the global health architecture and landscape in Asia Pacific is a major plus
• Excellent time management skills and high dependable as an individual contributor, team member and team lead
• Excellent presentation and communication skill

Personal Attributes

• Demonstrated commitment to improving public health outcomes, particularly in underserved and marginalized populations
• Experience living and working in resource-limited settings a major plus
• Proven ability to work effectively within a multi-cultural and diverse team
• Ability to represent APLMA professionally at senior level engagement and meetings
• Ability to consistently work with humility, in a collaborative manner in a highly matrixed environment
• Approachable, adaptable, and possessing a good sense of humour
• Ability to travel upon request

The position is a full-time role and will be based in the organization's headquarters in Singapore. The organization offers a competitive salary and benefits package, commensurate with experience and qualifications. The successful candidate will be offered full-time contract employment in line with the approved grant duration, with the possibility of extension based on performance and availability of funding.

We thank you for your application and regret to inform that only candidates shortlisted for interview will be contacted.

Are you a visionary leader with a passion for sport and education? We are excited to invite applications for the role of Director of Sport at our College, renowned for its academic excellence, world-class facilities, vibrant, diverse community, and a decade of sporting success.

Starting in August 2025, this is a unique opportunity for an outstanding leader and educator to guide our dynamic sport and physical education programmes, where our students and staff are Determined, Courageous, Skilful and Gracious. We seek a candidate with the drive and commitment to elevate our programmes; inspiring students, colleagues and the wider community through participation and achievement.

The successful candidate will be a passionate, collaborative leader, ready to set the tone and inspire excellence across the department. They will have a proven track record of developing and leading outstanding, inclusive sports and physical education programmes, whilst also fostering high performance at an elite level. At our College, we believe in the transformative power of sports–not just for physical development but as a means to cultivate teamwork, leadership, discipline, and character in our students.

Successful applicants should be aligned with the ethos and values of Dulwich College. An attractive and competitive remuneration package will be offered to the successful candidate, with details made available to shortlisted candidates.

Our College

Engaged and passionate students, highly experienced teachers and state-of-the-art facilities are the foundations of Dulwich College (Singapore). Academically selective, the College provides a well-rounded education founded on academic rigour, enriched by vibrant co-curricular programmes. With more than 2,900 students representing over 50 nationalities, Dulwich College (Singapore) nurtures learners from toddlers (age 2) to Year 13 (age 18). Following the English National Curriculum, IGCSE, and the IB Diploma Programme or IB Careers Programme from Year 12, we prepare students for future success.

As one of the leading International schools on the Island, Dulwich College (Singapore) offers exceptional learning experiences. Our highly skilled teaching and support staff, coupled with the support of engaged parents, make our students and broader community a delight to work with. Our facilities are outstanding, including expansive learning spaces like the state-of-the-art net-zero building, The Greenhouse, a cutting-edge Performing Arts Centre/Theatre, black box studios, playing fields, pools, and large gymnasiums.

Sport is at the heart of our College, woven into the very fabric of our identity. Sport and competition are central to the success of our College and our reputation in this area is well deserved. The Dulwich College International group is committed to drawing upon its position as a global family, enhancing the education of its students and providing its teachers with enriching and rewarding careers.

Our College is committed to safeguarding and promoting the welfare of children and young people in our care. We follow safe recruitment practices, with all appointments subject to vetting including reference checks, identity verification and criminal record checks.

Our Vision for Teachers

Dulwich College International (DCI) is a family of leading international schools in Asia. Across our schools, we are focused on nurturing every student to have the skills and motivation to thrive in life and make a positive difference in the world – that is, to Graduate Worldwise. To this end, we look to recruit the very best practitioners in international education who are passionate about unlocking the potential of our students, and who will continue to grow with us as Worldwise Teachers.

Worldwise teachers

• Put students first in all they do
• Display a positive attitude, adaptability and open-mindedness
• Show professional initiative and perseverance
• Are truly collaborative and display highly developed communication skills
• Are committed to internationalism and equity
• Are committed to sustainability and global citizenship

Worldwise teachers believe in:

• The right of every student to be safe, supported and nurtured
• Evidence-based and innovative pedagogy
• Personalised and differentiated student learning
• Setting high expectations for every student
• Empowering students to reach their own goals
• High levels of student motivation and engagement

A Worldwise teacher’s practice:

• Maximises every student’s opportunity learn
• Promotes student agency, reflection and a love of learning
• Delivers academic rigour and holistic learning
• Reveals the complex and inter-disciplinary nature of learning content
• Creates a supportive and dynamic learning environment
• Develops students’ higher-order thinking

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. Staff recruited locally are subject to Terms and Conditions of Service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration:09 January 2024 to 08 January 2028

Responsibilities:

• Build and maintain strong relationships with existing and prospective clients, as well as with industry partners and stakeholders

• Lead the design team in the development and execution of all interior design projects

• Oversee project timelines, budgets, and quality control

• Work closely with Project Leads to understand client needs and requirements

• Oversee the Tender & RFP process, including proposal preparation, pricing strategy, and project team selection

• Provide leadership, mentorship, and guidance to the design team, fostering a culture of creativity and excellence

• Nurture & develop capabilities of the team

• Stay up-to-date with industry trends, emerging technologies, and new design practices to continuously improve the quality of our work

Requirements:

• Bachelor's or Master's degree in Interior Design or Architecture

• At least 15 years of experience in interior design, with a proven track record of successful project delivery in a multinational design firm (Commercial, Workplace)

• Proven track record in bringing in new projects/clients

• Excellent presentation, communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members

• Strong leadership skills and the ability to manage a team effectively

• Proficient in AutoCAD, SketchUp, and other relevant design software and BIM

• A keen eye for design and a passion for creativity

Attributes:

• Excellent problem-solving skills and the ability to think creatively

• Strong presentation skills and the ability to communicate design concepts and market studio

• Highly skilled in managing and developing a team

• Detail-oriented with strong organizational and time management skills

• A dynamic personality and a willingness to take on new challenges

We are recruiting a dynamic and truly inspiring Director of Music for August 2025.

The successful candidate will be an outstanding musician and teacher, with the expertise, energy, and passion to lead and develop a Music programme of the highest standard as well inspire others in our community through the highest quality musical performances and celebrations. This is a rare opportunity to lead an outstanding Music faculty of dedicated professionals in a College where Music is a central part of our commitment to students and parents.

The Director is well supported by three experienced and dedicated Heads of Music in each School of the College who lead the curriculum and academic development in their areas as well as collaborating effectively with performances. The successful candidate will be a highly committed team player with the drive, energy and passion to further develop this forward-looking team. Applicants must be willing to lead by example and play a full part in the College’s pastoral care and extra-curricular programme.

Our College is committed to safeguarding and promoting the welfare of children and young people in our care. We follow safe recruitment practices and appointments are subject to vetting including reference checks, and identity and criminal record checks.

Dulwich College (Singapore) offers the highest quality of learning for all our students and our guiding philosophy is that students come first. The Dulwich College International group is committed to drawing upon its position as a global family, with ‘one College, many campuses’ as its mission, enhancing the education of its students and providing its employees with enriching and rewarding careers.

Successful applicants will need to be sympathetic with the ethos and values of Dulwich College. An attractive and competitive remuneration package will be offered to the successful candidate, and details will be made available to shortlisted candidates.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

Education

• Graduate qualified teacher
• Bachelor’s degree in relevant subject area

Skills and Experience

• Minimum two years’ experience in the area for which you are applying
• Successful experience in working with students in the age group you are teaching
• Demonstrated experience in inspiring students in a stimulating learning environment
• Demonstrated experience of using ICT to promote learning
• Previous experience in an international school and familiarity with British education system preferred
• Ability to analyse student data to support student achievement
• Demonstrated experience in raising achievement and setting challenging targets
• Strong commitment to supporting all aspects of our programme, especially through participating actively in the extra-curricular activities and contributing to the life of the school community

For further information on the College please see our website at https://singapore.dulwich.org/

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. Staff recruited locally are subject to Terms and Conditions of Service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

This role will direct and shape the student experience at Dulwich College (Singapore) in the area of Global Citizenship. Providing students with access to world class learning opportunities via curriculum design, enrichment and global networks in the area of Global Citizenship. This person appointed to this role will work closely with the College and local community (parent, schools, NGO’s, outreach groups) in order to provide opportunities for developing global citizenship attributes with students and raising awareness of the sustainable developmental goals.

As part of the Dulwich College International group, this Directors’ role will ensure participation and co-ordination of events in line with the DCI development plan. This role provides leadership for several teams in the College which includes managing team fundamentals by developing strategies to allow for sustainable growth, diversity of student pathways and world class facilities.

Duties & Responsibilities

· Lead and inspire the Community and Sustainability teams across the College with the goal of DCSG being seen as a centre of excellence in Global Citizenship across South and East Asia and further afield.

· Develop in collaboration with the three school leadership teams alignment of purpose and vision in the area of Global Citizenship.

· Deliver this vision through strategic action planning and evaluation.

· Engaging in innovative and international collaborations with education and industry.

· Drive and inspire the culture and philosophy that we all have a significant part to play in having a positive impact on the world.

· Organise and promote opportunities for students to develop Global Citizenship attributes themselves and within the community.

· Visit classes and support, train, lead, and team teach where necessary to help develop teachers’ skills and provide personalised and relevant development opportunities.

· Lead, deliver and suggest professional development opportunities to develop Global Citizenship at the College.

· Measure impact and plan and implement areas for development in this area.

· Development opportunities for Global Citizenship experiences as part of the CAS and College CCA Programmes.

Key Collaborations

· To be an active participant in the Whole College Directors group contributing to collaborative projects.

· Working closely with the School leadership teams and the outdoor learning leadership to develop opportunities for all students to develop global citizenship skills.

· Work closely with the leaders of the House system in the three schools to develop Global Citizenship as part of this area of the College.

· Develop in collaboration with the Head of Global skills and other curriculum leaders a whole college curriculum in this area.

· Provide liaison with FOD to ensure alignment with the College Community and Charity strategy.

· Liaise with the Marketing, Admissions, Events and CCA Departments on all matters relating to Global Citizenship showcasing to our school community and the wider community thought leadership, student learning and best practice in this area. Liaise with DCI on all Global Citizenship related initiatives as well as initiating pioneering creative projects in the group.

Description of role

· Reports to Assistant Head of College

· Teaching responsibilities 11-15 lessons per cycle

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. Staff recruited locally are subject to Terms and Conditions of Service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.
• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Qualifications

• Proven sales experience, meeting, or exceeding targets
• Degree in Business Administration, or similar.
• Demonstrable experience as head of sales, developing client-focused, differentiated, and achievable solutions
• A strong track record of success in solution/complex program selling
• Understanding of different aspects of the business (Operations, Procurement, Supply Chain, Service, Marketing, R&D, Legal & Finance).
• Strong leadership qualities.
• Excellent communication skills.
• Meticulous attention to detail.
• Strong IT skills and knowledge of MS Office
• The ability and motivation to persistently pursue and achieve stretching objectives which drive the business forward.
• The ability to effectively lead and manage the performance of people by being a role model to others, monitoring progress on objectives and leadership behaviors and coaching others for success, in line with the Smiths Way
• The ability to build an effective network of relationships both internally and externally, understanding the customers’ needs.
• The ability to engage, challenge and work effectively with others, within culture diversified team and customers and internal stakeholders and team globally.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
• Culturally aware & tolerant

Position Overview

The Director, Client Management APAC will lead the Client Management function, overseeing its four sub-functions to ensure exceptional client experiences, operational efficiency, and business growth. This senior leadership role is based in Asia Pacific and reports directly to the Head of Commercial Asia Pacific. The role demands strategic vision, operational expertise, and a client-centric approach to drive long-term success.

Key Responsibilities

1. Strategic Leadership

• Create and implement strategies for Client Management aligned with company goals.
  Promote collaboration across teams to ensure excellent service and client satisfaction.

2. Sub-Function Oversight

• Oversee new client onboarding for smooth integration and proactive engagement.
• Ensure operational excellence for key accounts through KPI monitoring and process improvements.
• Foster a client-first approach in customer service, emphasizing responsiveness and innovation.
• Manage documentation processes for accuracy, compliance, and efficiency.

3. Client Relationship Management

• Build and maintain strong partnerships with strategic clients.
• Handle escalations effectively to maintain trust and satisfaction.

4. Operational Excellence

• Track performance metrics to drive continuous improvement and meet client needs.
• Innovate and optimize processes to stay competitive.

5. Team Leadership & Development

• Lead and mentor a collaborative, high-performing team.
• Provide training to align team skills with organizational goals.

6. Financial and Business Growth

• Manage budgets effectively to maximize impact.
• Boost client retention and revenue through exceptional service and value delivery.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field (MBA preferred).
• 10+ years of experience in client management, customer service, or a related leadership role in logistics or freight forwarding.
• Strong strategic and operational skills, with a proven track record of delivering client satisfaction and business growth.
• Excellent interpersonal, communication, and negotiation skills.
• Familiarity with air freight documentation processes and regulatory compliance.
• Demonstrated ability to lead and inspire cross-functional teams in a dynamic environment.
• Proficiency in data analysis, performance metrics, and process optimization.