Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation, seeks an innovative & seasoned Programme Leader (Landscape & Architecture) at the School of 3D Design (S3DD).

3D Design is about the design of objects, environments and spaces within personal and public domains. The central focus is on improving the quality of things we use and the spaces we live in, through creative design.

Each programme in our School fosters design and creative thinking while sharpening technical capabilities. In this vital role, you will be engaged with students on an enriching and intensive journey of design education, developing key skills and learning about technologies, trends and their impact on design.

You will be pivotal to equip students in 3D design with great confidence, invaluable skills of critical analysis, design synthesis, communication, and a multidisciplinary approach to the design process.

Main Roles and Responsibilities

The role involves managing and overseeing the delivery of assigned modules for the 3D Design Diploma and Degree Programmes. You will deliver approximately 14 - 18 contact hours of teaching per week, demonstrating a high level of pedagogical competence.

A key part of the role includes contributing to curriculum development, conducting program reviews, and designing learning materials to ensure academic excellence. You will supervise and assess student projects, while also organizing and coordinating artist talks, residencies, trips, seminars, conferences, exhibitions, and other related events to enhance the learning experience.

In addition, you will be responsible for monitoring student progress and providing career guidance, while offering pastoral care and empathetic support to ensure students' overall well-being. Establishing and maintaining strong industry and institutional links is also critical to integrating academic knowledge with real-world industry practices, providing students with valuable professional connections and insights. You will also be required to contribute to interdisciplinary collaboration & research.

Requirements & Qualifications

• You should possess minimally a Master’s degree, preferably in Landscape and Urban Design, with a minimum of five years of teaching experience and/ or industry.
• A proven track record in research, knowledge exchange, or professional practice that advances the field of Landscape, Urban Design & Architecture and aligns with the objectives of the School and Academy is essential.
• To excel in this role, you should possess a positive, enthusiastic, and inspiring attitude, with the ability to engage students in their learning.
• Proficiency in both written and spoken English is required.
• A team player with strong interpersonal skills to build and maintain relationships with diverse stakeholders, including academics, educators, artists, and cultural leaders, is a pre-requisite.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA in our season of global recognition and to shape the future of arts education in Asia.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

JOB DESCRIPTION:

• Identifies business development opportunities, propose new business, and drive such opportunities from concept to implementation and execution of such plans and tracking outcomes
• Closely partner with stakeholders on the business strategy and operational planning needed to run a successful restaurant business.
• Developing marketing strategies to promote the event, including social media campaigns, partnerships, and community outreach.
• Creating a fun and engaging atmosphere for attendees, potentially including programming like dance contests or themed performances.
• Curating entertainment options, such as live music, DJ performances, dance-offs, and themed activities to enhance audience interaction.
• Building relationships with other industry professionals, artists, and influencers to enhance future events.
• Act as main point of contact for all things operational within the business, serving as a liaison between the company team and the clients and stakeholders
• Identifying, planning and managing events strategies and activities to meet KPIs, business development, handle events proposals and quotations.
• Create and implement effective sales strategies to attract new members, retain existing ones, and boost overall club revenue.
• Maintain and build relationships with club members by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Developing and enforcing safety measures, including crowd management and emergency procedures, to ensure attendee safety.
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders and trade show graphics etc
• Identifying potential partnerships for future events and exploring new concepts to keep the disco theme fresh and exciting.
• Regularly tracking expenses against the budget and making adjustments as necessary to avoid overspending.
• Stay updated with the latest sales techniques and industry trends to apply best practices within the club
• Creating engaging content for platforms like Instagram, Facebook, and TikTok to generate buzz and attract attendees.

JOB REQUIREMENTS:

• Degree/ Diploma in Event Management, Hospitality, Marketing, Business Administration, or a related field. A background in arts or music can also be beneficial.
• Minimum 6 years of experience in a sales management role, preferably within the hospitality, fitness, or leisure industry.
• Proven track record of planning and executing events, particularly in the entertainment or nightlife sector..
• Familiarity with disco culture, music history, and trends in the entertainment industry.
• Excellent organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Familiarity with event planning tools (e.g., Cvent, Eventbrite) for scheduling, ticketing, and guest management.
• Proficient in using social media for marketing and audience engagement, with a good understanding of content creation and analytics.
• Willingness to work irregular hours, including nights and weekends, especially leading up to and during events.
• Experience in working with diverse groups to create partnerships and enhance event offerings.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Should be flexible to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

The Director, Architecture is responsible for leading design, architecture, and construction for new build, adaptive re-use, conversion, and major CAPEX projects within the region. Decision-making, problem-solving, and project design development/management necessary to keep each project on schedule, in budget and to resolve differences between stakeholders are the main functions of this position.

Job Description:

1) Project Coordination:

· Key FS contact for Owner and Consultant team. Responsible for coordinating multidisciplinary Design Services team as well as internal stakeholders tasked with providing FS input for new build and renovation projects within the APAC region, or as assigned otherwise.

· Review of development opportunities for potential new projects, including conversions and adaptive reuse with creation of Project Improvement Plans (PIPs), design improvement recommendations, etc.

· Coordinate design review from concept through construction document phases to ensure compliance with Four Seasons Design Standards.

· Prepare project area programs (Area Summary) and recommend Consultant lists.

· Participate in site review to assess construction progress.

· Review shop drawings and material samples and all project relevant key documentation.

· Manage project updates and contribute to internal reports.

· Support and coordinate with the Portfolio Management team on all CAPEX and new-build related matters.

· Develop and strengthen strong client relationships to manage all company assets and capabilities from signing of deals to onset of specific property operational staff.

· Maintain all project communication and records; motivating team to drive key milestone achievements.

· Manage upwards to keep the VP, Design Services closely inform of all developments within the region.

2) Department Strategic Development

· Participate and contribute to development and maintenance of various brand standard documents while providing sound advice to project teams and Owners.

· Implement and maintain Four Seasons’ cutting-edge design and construction strategy in line with the company’s vision and values using all relevant resources and respecting sustainable design criteria to achieve the company’s short-, mid- and long-term objectives.

· Other job-related duties as required.

3) Initiatives and Special Projects

· Work directly with VP, Design Services on special projects as required.

· Lead internal Design Services initiatives (i.e., ESG, DIB, etc.) as required.

Education:

· Bachelor’s Degree in Architecture.

· Master’s Degree in Architecture preferred.

· Licensed/Registered Professional status (i.e., Licensed Architect, P. Eng., etc.).

· LEED accreditation preferred.

Work Experience:

· Minimum 10 years of experience managing the project development, design, and construction of luxury hotels and resorts, residential, mixed-use hospitality, and entertainment projects in domestic and international markets.

· Minimum 3 years of Hotel operator experience.

· Experience with managing multidisciplinary teams, and mentoring colleagues.

Travel:

· Travel as required based on project status, expected 40% of the time.

Key Behaviourial Competencies:

· High degree of interpersonal skills to deal effectively with all business contacts.

· Culturally sensitive and adaptable to other countries’ cultures.

· Productive self-starter, with excellent critical thinking ability and capable of working with limited supervision.

· Ability to work effectively under pressure and manage several projects/deadlines.

· Great team player, but able to work independently with some degree of ambiguity.

· Possess problem-solving and technical skills including a strong grasp of design and construction principles.

· Excellent communication skills to convey concepts in a clear and understandable fashion. Ability to effectively communicate concepts in English language and local languages (i.e., Mandarin, Cantonese, etc.,) to stakeholders in Asia Pacific, in both oral and written forms.

· Discipline adherence to schedules and consistent performance on deliverables.

· Good documentation and customer service skills.

· Maintain a professional, neat, and well-groomed appearance.

Technical Skills and Knowledge:

· Strong knowledge of construction and design processes within the luxury segment of hospitality.

· Solid understanding of hotel planning principles. Fluent with architectural, engineering, and design industry terminology and practices.

· Ability to coordinate and cross-reference design drawings from multiple disciplines.

· Possess various computer skills including CAD/other drafting software, creative software, Microsoft Office skills, Bluebeam, and Adobe Acrobat.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Description

1. Develop and implement plans and objectives for the department
2. Maintain compliance with external regulations and internal policies
3. Oversee and coordinate daily operations
4. Assess and report progress in meeting department objectives
5. Participate in budget development and monitoring of expenses
6. Oversee events and conferences as needed
7. Generate necessary reports for the executive team; read subordinates' reports

Job Requirements:

1. Proven experience as a Director or in a senior leadership role
2. Familiarity with industry regulations and quality standards
3. Competent collaborator and skilled cross-functional communicator
4. Strong strategic planning and execution skills
5. Excellent communication and interpersonal abilities
6. Ability to lead and manage a team effectively
7. Strong financial acumen and budget management skills
8. Ability to analyze market trends and competitive activity
9. Excellent problem-solving skills

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.

THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Programme Planning and Implementation

• Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MOH, AIC, or MSF via their reporting systems, etc.
• Establish and motivate seniors to run mutual help groups.
• To conduct regular outreach to the seniors in identified HDB blocks/Private residences with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable and socially isolated seniors to monitor their well-being.

Volunteer Development

• Recruit, interview and screen potential volunteers.
• Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the AAC.
• Serve as the key communication link between the AAC and its volunteers

• Polytechnic Diploma in any Discipline
• WSQ Diploma/ Advanced Diploma in Social Services

• Working Hours: 8:30am to 5:30pm (Mon-Fri) | 8:30am to 12:30pm (alternate saturdays)
• Islandwide (East, West, South, etc.)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• The principal speech writer will support and create all forms of written content including presentation materials for SMU President in her role as lead spokesperson for SMU across local and international platforms to enhance the brand and reputation of SMU.
• The role will develop compelling content on various topics and include content that clearly conveys the meaningful impact SMU makes through its education, research and global engagement, with focus on its three strategic priorities to realise SMU Vision.
• In speech writing and content development, the role will need to capture the personality/voice, vision, and priorities of SMU President on a wide range of topics clearly and crisply.
• Other duties include conducting research, developing, writing and editing a wide variety of materials including quotes, video scripts, speeches, talking points, background materials, narratives, opinion-editorial and thought leadership pieces.
• There will also be occasions where subject matter experts will be interviewed, and complex ideas will need to be translated into simple, memorable, and powerful stories.
• The role will be part of the corporate communications team who works on SMU President's communication strategies and thought leadership narratives and will report to the head of corporate communications.

• A bachelor's degree in journalism, English, literature, communications, creative writing, or a similar discipline. A master's degree is preferable.
• Keen interest in current affairs, and geopolitical and socio-economic issues and is also intellectually curious.
• A good understanding of public speaking, aware of language subtleties and always crafts the speeches with the audience in mind.
• Excellent research skills and ability to work independently.
• Strong strategic, analytical thinking skills, with demonstrated excellence in creating and articulating ideas.
• Exceptional writing, editing and oral communications skills ability to produce compelling content for internal and external audiences to achieve desired results.
• Adept at creating PowerPoint slides that convey compelling visual information to various audiences.
• Strong organisational skills with ability to successfully manage multiple assignments simultaneously and at speed while collaborating with multiple teams across the university.
• Experience in integrated communications, including knowledge of earned, paid, owned and shared media.
• Creative, state-of-the-art communications knowledge who understands emerging technologies, communication best practices, and has a passion for exploring new methods of communicating.
• Ability to remain resilient and work well under pressure as this role must deliver high-quality communications under tight deadlines, with excellent attention to detail.
• Demonstrated teamwork and collaboration in a professional setting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Join one of the world’s leading crypto exchanges, shaping the future of digital assets. As the Backend Technical Director, you’ll play a key role in driving technology strategy and innovation for a platform that powers millions of traders worldwide. This position offers the opportunity to influence the development of advanced products and contribute to the rapidly evolving crypto landscape.

Key Responsibilities:

• Strategic Leadership: Collaborate with the CTO to develop and implement the company’s technology strategy, ensuring alignment with the long-term vision and goals of a global crypto platform.
• Team Management: Lead and oversee a skilled technology team, handling recruitment, training, and performance management to foster a high-performing and innovative environment.
• Product Development: Direct product development efforts, ensuring technical excellence, timely delivery, and continuous improvements that enhance the platform's capabilities.
• Platform Stability: Ensure the stability, security, and scalability of the technical infrastructure, proactively managing risks to maintain seamless operations.
• Cross-Departmental Collaboration: Work closely with Product, Sales, and Customer Support teams to align technology solutions with business objectives and user requirements.

What We're Looking For:

• Educational Background: Bachelor’s degree in Computer Science or a related field; a Master’s degree is a plus.
• Experience: 10+ years of technical management experience, including leading at least two teams, with 3+ years in trading system projects or financial technology.
• Global Perspective: Capable of managing geographically dispersed teams and bringing a global outlook to crypto technology projects.
• Strategic Thinker: Skilled in formulating long-term development strategies in a fast-moving crypto environment.
• Leadership & Team Building: Demonstrated ability to lead and motivate teams to achieve goals in a dynamic and innovative setting.
• Communication Skills: Strong interpersonal skills for effective collaboration across departments and with stakeholders.
• Technical Problem Solving: Expertise in architectural design and hands-on problem-solving to guide the team in addressing technical challenges.

What’s In for you :

• Innovate in Crypto: Contribute to a company at the forefront of digital finance.
• Global Impact: Shape technology that serves millions of users worldwide.
• Dynamic Environment: Operate in a fast-paced industry where change is constant and innovation is crucial.

SCOPE

Reporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

OVERALL OBJECTIVES

• Drive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
• Responsible for effective implementation and compliance with Kempinski Revenue Management Standards.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
• Min five (05) years relevant experience.
• Strong analytical skills.
• Knowledge of PMS, Opera, Duetto, SynXis is imperative.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

We are seeking a visionary director of Smart Industry and Innovation to spearhead our company’s digital transformation journey. This role will be pivotal in fostering academic collaborations, developing cutting-edge automation tools, leveraging AI/ML technologies, and driving global IT programs. The ideal candidate will be instrumental in exploring MES solutions, developing cost-effective vision systems, and conducting technology benchmarking.

Core Roles and Responsibilities

1. Industry 4.0 Leadership: Steer our company’s digital transformation in alignment with Industry 4.0 standards, integrating IoT, cloud computing, big data, and cybersecurity into our business models.
2. Academic Partnerships: Establish collaborations with universities to leverage their expertise and resources, including joint research projects and talent acquisition programs.
3. IT Strategy Development: Formulate IT strategies that align with our company’s needs and existing technology, identifying opportunities for innovation and making strategic recommendations.
4. MES Solutions: Identify and implement MES solutions to optimize operations across our sites, overseeing their integration into our existing IT infrastructure.
5. Solution Interoperability: Ensure the interoperability of our solutions, working closely with various teams to ensure seamless integration of our systems and technologies.
6. Industry Trend Analysis: Stay abreast of the latest trends and technologies in Industry 4.0, attending industry events, reading relevant publications, and maintaining a strong industry network.
7. Benchmarking and Technology Exploration: Conduct benchmarking studies and explore new technologies that could significantly impact our organization, leading their implementation when appropriate.
8. Automation Tool Development: Identify and implement SECS/GEM tools to enhance our automation capabilities, training staff to use them effectively.
9. AI/ML Implementation: Leverage AI and ML technologies to optimize operations and decision-making processes, implementing predictive analytics, natural language processing, and machine learning algorithms.
10. Vision System Development: Develop cost-effective vision systems for assembly and testing to improve efficiency and quality.
11. Global IT Program Leadership: Lead the planning and execution of future global IT programs, setting strategic goals, managing project timelines and deliverables, and coordinating with international teams.

Job Specifications (Qualifications/Experience/Skills & Knowledge/Personal Qualities)

• Master’s / PhD in Engineering, Computer Science, or a related field
• Minimum 12-15 years of relevant working experience in the assembly process semiconductor from wafer fabrication to testing.
• Experience in semiconductor equipment maintenance and integration
• Experience in semiconductor process from wafer fabrication to test
• Strong understanding of Industry 4.0, automation tools (especially SECS/GEM), AI/ML, and MES solutions
• Proven experience in leading digital transformation initiatives
• Excellent leadership and communication skills
• Self-driven and has excellent problem solving and organizational skills for daily support and managing on-going and future programs
• Able to communicate and present effectively in small and large groups
• Able to work independently and as a team player with customers and world-wide cross-functional teams within the organization
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint)
• Able and willing to travel when needed
• Flexible to work within US, Europe and Asia business time zones

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

Exciting Opportunity: Director of Catering and Conference Services

This role presents a dynamic and rewarding opportunity for an experienced leader in Catering and Conference Services to drive success in a luxury hotel. If you have the vision and expertise to elevate our Catering and Conference Services offerings, we invite you to apply.

About the Role:

Director of Catering and Conference Services

The Director of Catering and Conference Services will lead and manage the catering team, ensuring efficient execution of events while maximizing revenue and delivering a high-quality experience for all guests. The role also involves active solicitation of new business and collaboration across departments to ensure smooth event operations, all while fostering a motivated and engaged team.

Key Responsibilities:

Leadership and People Management

• Lead, train, and motivate the Catering team to deliver high-quality events.
• Supervise all aspects of event operations, ensuring flawless execution.
• Develop team members through coaching, performance evaluations, and training.
• Coordinate weekly meetings with staff to troubleshoot and review events.
• Ensure adherence to service standards and guest satisfaction metrics.

Sales and Revenue Management

• Actively solicit and secure new business, including corporate, social, and group events.
• Optimize space utilization and manage function space allocation to maximize revenue.
• Work with Sales & Marketing and Revenue teams to develop event pricing strategies for related market segments and forecasting.
• Lead sales activities, including responding to inquiries, managing leads, and driving event conversions.
• Build and maintain relationships with key accounts, event planners, and stakeholders.
• Work with the Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues.

Technical and Functional Competencies

• Ability to formulate catering sales manager goals and budget setting.
• Liaise with department heads such as Chefs, Banquet Managers, and Front Office Managers to ensure smooth execution of all Catering and Group events.
• Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently.
• Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics.
• Ensure team and relevant operating departments are kept up to date with competitor activities and provide insights on the market when required.
• Ensure compliance with safety and sanitation standards.

Administrative Duties

• Ensure all event documentation is accurate and up-to-date, including contracts, proposals, and function sheets.
• Maintain an effective trace and follow-up system for client communication.
• Prepare and monitor budgets, forecasts, and pacing reports.
• Implement standards for space management to avoid conflicts in event setup and breakdown times.

Client Relationship Management

• Establish and maintain strong working relationships with clients to ensure repeat business.
• Address and resolve any complaints or issues arising from events.
• Conduct pre-event and post-event meetings with clients to ensure satisfaction and opportunitie for future bookings.

What You Bring:

• Strong commercial acumen, leadership, and team management skills, with the ability to lead, motivate, and inspire team members.
• Commitment to employee training, learning, and development, fostering a positive and productive work environment.
• 5+ years in Hotel Catering, MICE Sales, or related fields such as Banquet or Rooms Division, preferably in a luxury brand.
• Proven experience in event planning, catering, and sales management (i.e. familiarity with sales processes, lead management, and customer relationship management. Experience with budgeting, forecasting, and revenue management for events. Knowledge of local market trends and competitive landscape.)
• Understanding of catering and conference services, menu planning, food and beverage service standards, and banquet operation matters (i.e. audio-visual requirements, space management, event logistics). Knowledge of event management software (e.g., Golden Sales & Catering, Opera or similar tools).
• Strong organizational and problem-solving abilities. Ability to manage large teams, handle complex schedules, and coordinate across departments.
• High attention to detail and creativity, with the ability to handle multiple priorities and the demands of a dynamic environment.
• Excellent interpersonal and influencing skills in building and maintaining relationships across departments and with guests, creating a memorable and high-quality experience.
• Excellent verbal and written proficiency in English.
• Proficient in Microsoft Office.
• Preferably a degree holder in Hospitality Management, Business, or its equivalent.

What We Offer:

• A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• A strong, unique culture.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.
• Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours: This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies).

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

The Regional HR Senior Manager / Director will play a key strategic role in aligning our human resource strategy with the overall business goals. The role requires a strong background in HR leadership, experience in operational HR management, and the ability to work in a fast-paced, regional environment. As the HR leader, you will partner with senior leadership to drive all aspects of human resources including talent acquisition, employee development, labor relations, and compliance with regional and local regulations.

Key Responsibilities

• Lead and develop regional HR strategies that align with the company’s business objectives, particularly focusing on expanding operations in the Asia Pacific region
• Oversee talent acquisition and management, ensuring we attract, retain, and develop top talent across multiple regions.
• Ensure compliance with labor laws and regulations in all operating regions, particularly Singapore, China, India, and future APAC markets.
• Partner with senior leadership to develop a strong organizational culture that promotes collaboration, innovation, and operational excellence
• Act as a trusted advisor to the Group CEO on all human resource matters, providing insights and recommendations for continuous improvement.
• Drive performance management, employee engagement, and retention initiatives
• Design and implement leadership development and succession planning strategies to ensure the future readiness of talent.
• Support expansion efforts, managing HR integration for new sites and regions as the company grows.
• Develop and manage regional HR policies and ensure alignment with local practices in each region.
• Provide oversight of compensation and benefits programs to ensure they are competitive and aligned with the Group's standards.
• Lead diversity and inclusion efforts, welcoming employees from all nationalities, and promoting an equitable work environment.

Requirements

Education

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional HR certifications are preferred.

Experience

8 to 10+ years of progressive HR leadership experience, with at least 3 to 5 years in a regional role in the manufacturing industry.

Proven experience in both strategic HR leadership and hands-on operational HR functions.

Strong understanding of regional HR practices, with experience in Singapore, China and India being highly beneficial.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and diverse teams across multiple regions.

If you are passionate about finance, have a strong background in financial management, and are eager to contribute to a dynamic and growing organization, we would love to hear from you.

Language

Fluent in English; proficiency in other language is an advantage.

Location & Travel

This role is based at the company's headquarter in Singapore and requires occasional travel (approximately 50% per month) to our manufacturing plants in India and China.

If you’re passionate about driving HR strategies that foster growth, innovation, and an inclusive culture across regions, we’d love to hear from you.

Join FDM's Graduate Programme and fast-track your tech career!

Are you ready to embark on an exciting journey and build a rewarding tech career? Join our Graduate Programme in our IT Operations Practice and dive into the world of IT transformation.

Why choose FDM?

At FDM, you'll work on diverse client assignments, where you will be supporting network and cloud infrastructures across multiple environments. Contribute to incident management, lead technology change or transformation, and play a key role in executing cloud migration, facilitating long-term operational success for clients.

Your role

We welcome graduates from all degree backgrounds - no STEM experience required! If you're passionate about tech, we'll equip you with the skills you need to succeed.

As an FDM Consultant in IT Operations, you'll start with up to 6-week upskilling programme to build core capabilities. Our outcome-based assessments ensure you get further, faster. This is followed by practice-based learning tailored to client needs. You'll then could take on roles such as Production and Application Support Analyst, System and Network Administrator or Site Reliability Engineer with continuous upskilling and career development opportunities.

Where ambition meets opportunity

At FDM, we want driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want.

Your skill set will grow, clients will value your increased expertise and your career will thrive exponentially.

It’s a journey packed with exciting opportunities – just seize them!

What we look for

• You hold a university degree level (bachelor or higher)
• Able to commit to completing our full 2.5-year graduate programme
• Strong problem-solving and analytical skills, paired with great interpersonal and communication skills
• Determination and drive – this means going the extra mile to succeed as an IT Consultant
• Excellent interpersonal skills and communication
• Eligibility to work in Singapore

Why join us

• Full-time employment with a competitive salary
• An initial upskilling course pre-assignment facilitated by our expert coaches
• Opportunity for entire FDM career journey development with ongoing coaching through our Skills Lab
• Consultant Experience Team dedicated to your wellbeing, health, and happiness
• Opportunity to become a leading consultant in one of the most in-demand tech field
• Option to join the FDM Buy As You Earn share scheme

About FDM

FDM powers the people behind tech and innovation. From spotting trends to finding exceptional talent, we're the go-to and business and technology consultancy for staying ahead.

With 30+ years’ experience, we discover, train, and mentor the free thinkers, the fresh starters, and the hard workers from diverse backgrounds, connecting them with world class businesses.

Collaborating with our client partners, we provide the perfect talent precisely when needed and guide our people to make career choices that lead to exponential growth.

FDM has 18 centres located across Asia-Pacific, North America and Europe and has helped

successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 200 companies worldwide.

Dedicated to Diversity, Equity and Inclusion

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 90+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer and listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, colour, religion, sex, or any other status, gets the chance they deserve.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Position Start Date: 1st January 2025

Key Responsibilities:

1. Administrative Support:

• GeneralAdministration: Assist CCA (Co-Curricular Activities) teachers with registrations, coordination, bookings, and data entry related to competitions and school events.
• Vendor and Event Management: Liaise with vendors, manage PRFs (Purchase Requisition Forms), and handle logistics for major events like camps and sabbaticals.
• Student Management: Follow up with students on registrations for various programs and assist in managing external CCA programs.

2. JCAS/CAS Administrative Support:

• Assist with PRF management, event coordination, and logistics for JCAS (Junior Co-Curricular Activities), CAS (Creativity, Activity, Service), and related events.
• Help with purchasing, maintenance, and event organization for initiatives like HCIS Gives Back and Global Diversity Day.

3. Student Leadership and House Support:

• Assist councils with PRF, event logistics, and booking arrangements.
• Support House masters with event management, including Innofest, and handle inventory checks.

Key Traits and Skills:

• Organizational Skills: Demonstrated ability to efficiently manage multiple tasks and coordinate with various stakeholders.
• Attention to Detail: Ensures accuracy in data entry, bookings, and financial documentation.
• Communication Skills: Effective in liaising with teachers, students, parents, and vendors to ensure smooth operations.
• Problem-Solving Abilities: Able to address issues promptly, especially in emergency or last-minute situations.
• Adaptability: Flexible and capable of covering for teachers and adjusting to varying responsibilities as needed.
• Bookkeeping Skills: Proficient in managing and processing financial forms, while maintaining accurate records.
• Multitasking: Capable of handling various tasks simultaneously in a fast-paced environment.
• Previous Experience: Experience in school administration work will be an advantage, contributing to a deeper understanding of operational needs.
• Strong Administrative Skills: Skilled in administrative work, ensuring all tasks are completed efficiently and effectively.

Minimum Qualifications and Experience:

• Minimum of a Diploma in Administration, Business, Education, or a related field.
• Proficiency in Microsoft Excel, Google Forms, and Google Sheets for administrative tasks.
• Ability to manage data entry, bookings, and event coordination using digital tools.
• Minimum of 3 years’ experience working in school administration, handling general administrative duties such as supporting CCA (Co-Curricular Activities) teachers with registrations, competition coordination, vendor management, and logistics for school events.
• Experience with managing student records and liaising with students and parents for registrations in various programs.

JOB SUMMARY

Responsible for Operational Excellence through Owner, Tenant and Member (collectively “Residents”) communication and engagement, problem resolution and timely follow up. Interfaces with Residents, Guests, hotel operations, hotel ownership representatives, third-party financial providers and internal and external legal counsel. Verifies that operations team delivers an appropriate brand experience by ensuring consistent service delivery standards are met by all. Manages association cost allocations, budget development and will manage the business within the financial perimeters of the approved budget. Verifies that the Management Agreement (MA) contract provisions are managed and that the Management Company’s obligations are achieved. Verifies that Residents comply with all provisions of the governing documents and manages all aspects of the Rental Program and ensure compliance with the Rental Program Agreements, both pre and post opening.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

CORE WORK ACTIVITIES

Managing Property Operations

• Manages day to day operations for Residents and Guests

• Creates and implement training guidelines for all residential staff.

• Develops and execute Owner, Tenant and Member Engagement activities through active participation in the planning and execution of association supported social events and action plans based on survey outcomes along with any other supportive activity as determined necessary.

• Validates property controls are in place for entering a Unit and obtaining a key.

• Maintains BuildingLink according to the BuildingLink Standards (where implemented)

• Participates in the Employee Engagement Survey through action planning and implementation of specific actions.

• Collect Resident owner’s preferences, track and record additional preferences and implement them in Mystique

• Establishes and implements maintenance programs to ensure all residential components are maintained in line with the brand standards.

• Work with the Director of Engineering and association board of directors to maintain Reserves for proper lifecycle planning and project management.

• Enforces property Fire Life Safety standards.

• Develops and coordinate operational elements of managing all residential services and programs with Hotel General Manager, Director of Operations, Director of Finance, Director of Engineering and other key departments to ensure the operational and financial aspects of these programs are achieved.

• Develops New Owner Orientation and ensure delivery to all new residents. For new residents, coordinate all post-closing activities including unit renovation, move-in logistics, and establishment of utility and service accounts.

• Acts as the main contact for any Resident or Guest issues or concerns, including all ongoing communications regarding the operation and performance of the Rental Program. Coordinate hotel staff, residential staff and third party service providers to ensure basic and a la carte service offerings are delivered consistent with brand standards, maximize hotel related revenues and satisfy resident’s expectations.

• Plans and execute resident exclusive events and activities.

• Develops the Residential Services Guide

• Verifies ongoing alignment with brand standards related to services, amenities and facilities.

• Maintains an a’la carte menu of services if connected to a hotel.

Managing Relationships with Property Stakeholders

• Maintains a list of external service providers who can provide services to Residents

• Maintains BuildingLink (where implemented), service requests, maintenance requests, Resident special occasions and Mystique compliance.

• Verifies Owner forms and Owner files are maintained with up to date information and ensure appropriate communication with other departments who are providing services to Owners and requesting access to Units in the absence of the Owner.

• Validates that all vendor’s working in the common areas have the appropriate insurance on file.

• Understands the property’s declaration, by-laws and rules and regulations along with any other policy and procedures or other association documents. And must ensure ongoing enforcement of these documents.

• Collaborates with Home Owner Association, Management Company, Hotel Administration, residential operations and legal to ensure that the residential component is fully compliant with all governing documents and the Management Agreement. Maintain ongoing enforcement of residential policies and procedures so that they are adhered to by all parties in a consistent fashion.

• Attends all scheduled general and board meetings.

• Must have a general understanding of the Budget Guidelines, Holiday Fund Guidelines and Reserve Policy.

• Must be familiar with the Property Management Scorecard, Financial Excellence Scorecard and Governance Scorecard.

• Participates in the preparation of monthly, quarterly and annual residential financial reports, statements and annual association budgets with Director of Finance and the Management Company. Work directly with each department to ensure timely and accurate billing of operational charges and assessments. Address budget variances on a monthly basis.

• Interfaces with property financial and accounting teams to ensure budget controls and objectives are achieved.

• Professionally represents the brand as a leader in both the community and the property.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.