Regina Hair Removal Specialist is a hair removal chain salon specializing in super hair removal, facial and slimming treatments.

As our company continues to expand, we are looking for professional, enthusiastic and outstanding individuals to join us. Currently we are looking for Beauty Specialist to join our family!

Responsibilities:

· Achieve and exceed assigned personal / company sales targets.

· Assist consultants in providing services to clients such as scalp/hair treatments, shampooing, blow dry styling, chemical treatments and processes.

· Delivering excellent customer service

· Make professional recommendations on products, treatments and packages to customers

· Communicate with customers while delivering treatments on the treatment steps, benefits and products

· Oversee the workflow and ensure that employees understand their duties or delegated tasks

· Attends and participates in continuing education on upgrading treatment techniques.

· Plan working schedule

· Carry out duties and responsibilities as and when assigned by management.

Requirements:

· Previous experience in a salon or hair care environment highly advantageous.

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office

· Minimum of 5 years experiences

· Well-groomed and cheerful personality

· Good communications and interpersonal skills and service orientated

Plus Point! Holding one of the following certificates: CIDESCO, CIBTAC, ITEC, NSRS, NITEC, WSQ

Working location:

· Raffles Place, Bukit Timah

· 5.5 days a week (including Weekend and Public Holidays)

Benefits:

· Attractive Package: Inclusive of Basic salary + Treatment commission $500 and above + Sales commission $200 to $6,000)

· Annual leave, medical and dental benefits, and group merchants staff discount

JOB SUMMARY

• We are seeking a detail-oriented and proactive FIDReC/ Early Resolution Specialist to join our team. In this role, you will be responsible for managing and resolving FIDReC/ Early Resolution complaints received from FIDReC in a timely and efficient manner. Your primary duties will include handling ongoing FIDReC/ Early Resolution cases and working closely with FIDReC case managers for resolution, mediation, and adjudication when necessary

RESPONSIBILITIES

Strategy

• Receive and assign cases from FIDReC on a daily basis, ensuring all complaints are tracked, updated in the tracker and prioritised appropriately.
• Contact clients promptly to address and resolve FIDReC complaints within the established early resolution timeframe, providing exceptional customer service throughout the process.
• Conduct prompt follow-ups on cases and maintain accurate logs for audit purposes, ensuring all interactions and resolutions are documented thoroughly and recorded in the Client Events Management System (CEMS).
• Maintain ongoing communication and collaborate with internal and FIDReC stakeholders to facilitate smooth resolution processes and address any arising issues effectively.
• Review merits of the case basing on investigation findings, table the findings, and conduct reviews with stakeholders to agree on a decision of each case.
• Ensure that all case handling and resolution processes are aligned with the bank's policies and procedures, particularly the Master Process Document (MPD).
• Work closely with FIDReC case managers to facilitate effective resolution of ongoing cases and participate in mediation and adjudication processes as needed.
• Identify opportunities to improve processes to elevate customer experience or close gaps

Business

• To support WRB as the primary liaison between the bank and FIDReC to ensure timely, accurate, and professional handling of all complaint cases.

​​​​​​​People & Talent

• Ensure daily productivity towards meeting CE KPIs and ensure consistency in achievement of individual productivity and quality of work.
• Embed valued behaviours and stronger performance culture via continuous engagement and sharing of success stories and recognition.
• Embed innovation, creative thinking, digitisation mindset to implement delighters along a client journey to improve client experience.
• Individual responsibility to upskill and sharpen compatible skills to manage all FIDReC complaints

Risk Management

• Personal accountability for quality and completeness of record keeping on FIDReC/ Early Resolution complaints
• Drive a strong service culture supporting the strategic direction on improving client experience, Treating Clients Fairly (TCF) and reducing complaints with zero tolerance on substantiated Staff Related complaints.
• Drive/ support a strong control environment through creating high awareness of Fair Dealing outcomes and ensuring adequate and proper reporting and governance on complaint management.

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
• Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Engage with all audit report findings and ensure feedback is acted upon

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key Stakeholders

• Internal/External Stakeholders: Frontline, Products and Operations

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience
• Able to take on other projects such as improving client journey, processes and perform analysis of clients’ insights where applicable.

Our Ideal candidate

• 4 plus years of experience in banking processes..
• Experience Macros and powerpoint is preferred .
• Experience in Compliance is a plus
• Experience in a client experience/ complaint resolution: case management preferred
• Familiarity in banking processes and regulatory requirements is a plus .

Role Specific Technical Competencies

• Good writing and communication skill.
• Powerpoint
• Excel (knowledge of Macros/Pivot) is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Business Development Director - a strategic leadership role responsible for driving business growth and expansion initiatives within the construction sector across China and key Asian markets. This position requires a seasoned professional with extensive experience in business development, market penetration, and relationship management within the construction industry. The primary objective is to develop and execute comprehensive strategies to capitalize on growth opportunities, strengthen market presence, and achieve revenue targets across the region.

Key Responsibilities:

1. Strategic Planning: Develop and implement a strategic business development plan for the construction sector in China and targeted Asian countries. Align strategies with corporate objectives, market dynamics, and growth opportunities to maximize results.
2. Market Expansion: Identify and assess new markets, segments, and growth opportunities within the construction industry across China and key Asian countries. Conduct market research, competitive analysis, and feasibility studies to inform market entry strategies.
3. Client Relationship Management: Cultivate and maintain relationships with key clients, stakeholders, and industry influencers in China and across Asia. Act as a trusted advisor, understanding client needs, and delivering tailored solutions to enhance customer satisfaction and loyalty.
4. Opportunity Pursuit: Lead the pursuit of new business opportunities, including project bids, partnerships, and acquisitions, within the construction sector. Collaborate with internal teams to develop compelling proposals and presentations, ensuring alignment with client requirements and company capabilities.
5. Team Leadership: Provide strategic direction, mentorship, and guidance to the business development team across China and Asian countries. Foster a high-performance culture, encouraging collaboration, innovation, and continuous improvement.
6. Revenue Growth: Drive revenue growth and achieve sales targets through effective pipeline management, opportunity tracking, and conversion strategies. Monitor sales performance, analyze trends, and implement corrective actions as needed to optimize results.
7. Cross-functional Collaboration: Collaborate closely with internal stakeholders, including operations, finance, legal, and marketing teams, to ensure alignment of business development activities with company objectives and priorities. Facilitate cross-functional collaboration to streamline processes and enhance efficiency.
8. Market Intelligence: Stay abreast of industry trends, regulatory developments, and competitive landscapes within the construction sector across China and Asian markets. Leverage market intelligence to identify emerging opportunities, mitigate risks, and shape strategic initiatives.
9. Continuous Improvement: Champion a culture of continuous improvement, driving initiatives to enhance business development processes, tools, and methodologies. Implement best practices, performance metrics, and feedback mechanisms to optimize performance and drive results.

• Overall in-charge of individual projects
• Manage and resolve site issues
• Monitor project schedule and ensure deadlines are met
• Attend meetings with main-con and ensur important issues are communicated to all staffs involve
• Oversees the implementation of QEHS policy management
• Oversees the compliance to legal and other requirements
• At least a bachelor degree in civil engineering or equivalent
• Minimum of 15 years experience in construction sector
• Proficient in Korean language in order to liaise with Korean stakeholders
• Willing to work long hours.

Responsibilities:

• Lead and ensure day-to-day smooth warehouse/ logistics operations.
• Plan and coordinate resources for daily inbound and outbound operations.
• Oversee both warehouse and shipping operations to ensure efficient and timely distribution.
• Maintain high level of customer service standard at all times.
• Ensure safe work environment for all operational staffs.
• Manage inventory and storage efficiencies.
• Promote continuous improvement or process improvement to optimize warehouse processes and operational workflows.
• Control costs, manage budgets, and negotiate vendor rates.
• Monitor and analyze key performance indicators (KPIs), providing daily, weekly, and monthly reports.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Supply Chain Management, Business, Logistics or related field.
• At least 8 - 10 years of experience in logistics and warehouse operations, with strong supervisory experience.
• Prior experience working in a fast paced environment and handling large volume of shipments will be ideal for this position.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• High growth enterprise backed by strong capital investments
• Entrepreneurial business with portfolio diversification within consumer sector

About Our Client

We are bold and creative in our business model in enabling companies to start-up and scale their business on the digital platform. We have been expanding aggressively since the launch of business and have identified Singapore as the regional headquarter to grow further in the SEA region. We are now looking for an entrepreneurial finance leader to join as as part of the leadership team in building and scaling the emerging markets finance function.

Job Description

We are looking for an integral member of the leadership team responsible for the overall strategic planning and financial activities within the company. Apart from the daily finance operations and governance, you will manage all corporate finance matters including investor relations, M&A and investment decisions, fund raising as well as preparing the company for IPO readiness. You are a key business partner to commercial and operation heads in formulating strategies for growth and driving key metrics to achieve business objectives and profitability goals. You will drive continuous improvements in processes and drive best practices across different markets.

The Successful Applicant

The successful candidate should have:

• Degree qualified with more than 10 years of working experience in a fast-paced business environment
• An experienced finance business partner in supporting a high growth business achieve performance targets, challenges status quo and identifies opportunities for growth
• Good corporate finance experience including experience in M&A deals, investors relations and fund raising activities.
• Strong leadership experience in managing finance team dealing with high volume business
• Highly motivated individual, independent and hands-on will be crucial
• Confident communicator with the ability to work with diverse stakeholders with different cultural background

What's on Offer

You will be among the management team in spearheading the growth of the business internationally! This role is positioned to grow within the organization into a C-level finance leadership in the long term.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-012025-6630064

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description & Requirements

Business Development Director Job Duties:

• Experience in business development of Security Agency
• Able to travel to India frequently
• Station in both Singapore & India
• Meet the requirements set by PLRD to be Director of Security Agency
• Assists top management in setting goals that promote company growth
• Provides advice and guidance to colleagues
• Develops plans to increase efficiency and reduce costs
• Improves existing systems and policies
• Works closely with other departments
• Identifies improvement areas and plans and implements systems to boost company effectiveness
• Executes plans designed to meet company goals by changing policies and coaching employees
• Liaise with company top management to make decisions for operational activities and set strategic goals
• Review financial information and adjust Company's budgets to promote profitability
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance of the company by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations
• Strong Legal Knowledge to advise top management of the Company
• Able to work during weekend and public holiday to meet client and tender interview

RESPONSIBILITIES

• Responsible for managing domestic and international client relations, account strategy, trend analysis, and upselling new and existing products for existing clients.
• Maintain a high level of client satisfaction with program costs and service. Maintain and approve client portfolio of revenue and profit projections.
• Primary contact with the corporate client in the administration of the client’s relocation program.
• In collaboration with the policy consulting department research and recommend policy changes as needed to enhance the effectiveness of the client’s relocation program.
• Resolve complex problems for clients to maximize customer satisfaction.
• Facilitation client reporting based on client needs. Plan and conduct client reviews and meetings.
• Identify opportunities to maximize revenue and propose new services and/or increase fees.
• Partner with Domestic and/or Global Relocation Managers, Supply Chain, and Client Finance to achieve client goals by maintaining and measuring metrics through an audit-driven environment.
• Communicate policy changes to the team. Coordinate and lead client update meetings with the operations team.
• Partner with the implementation team and completes designated responsibilities to ensure successful client transition.
• Assist the Relocation Operations training department as requested/as needed.
• This would include mentoring for on-the-job training, employee development, and acting as a subject matter expert. Provides direction and feedback to new team members and constructive performance feedback to management.
• Pull and compile reports per client requests.
• Review and present this information in a consistent format to our corporate clients.

QUALIFICATIONS AND PREFERRED SKILLS

• Minimum 3 years of domestic relocation and/or international assignment management experience, including operational management experience required
• Minimum 3 years of team leadership experience required
• 2-5 years of corporate client or account management experience preferred
• Strong problem-solving and conflict-resolution skills
• Financial/Accounting knowledge preferred
• Excellent oral, written, and presentation communication skills
• Excellent project management skills
• Strong negotiation skills
• Good understanding of business application technology
• Global living/working experience preferred

Client Director - This is an account management role responsible for sales in assigned accounts or territories. They will be responsible to achieve the sales target by approved solutions or services by working with different internal or external stakeholders.

You Will:

• Develop an account strategy in the target account to meet booking, revenue and profitability targets. Account plan should cover detailed account background, clear executable plan to penetrate or grow the account.
• Lead the account team comprising of technical or delivery team members to pursue and win qualified opportunities.
• Plan and execute the account coverage plan to build a strong relationship with the key customer stakeholders.
• Plan and execute strategic vendor partnership to support the account pipeline development.
• Develop good relationship with company sales team to facilitate cross-sell and up-sell opportunities in target accounts.
• Understand the competitive landscape and reshape the account strategy to succeed.
• Require to travel on business engagements occasionally.

Requirements

• Degree holder preferably in Business, IT, or related disciplines
• A minimum of 6 years of work experience and in an account management role selling IT infrastructure or managed services or application development services.
• Strong commercial account relationships
• Experience in closing large deals in areas including Digital, Enterprise Applications, IT Outsourcing and/or Infrastructure
• Strong EQ and business acumen
• Up-to-date on technology trends
• Ability to work with Alliance Partners
• Excellent interpersonal skills, with the ability to work well with various levels of management and key stakeholders
• Excellent communication skills

Responsibilities

· Oversee the entire food and beverage department, from catering and restaurant operations to staffing and budget management.

· Manage orders, inventory control, and deliveries.

· Identify ways to cut costs, eliminate inventory shrinkage, and reduce food spoilage.

· Own and hit/exceed annual sales targets within assigned territory and accounts

· Develop and execute strategic plan to achieve sales targets and expand our customer base

· Build and maintain strong, long-lasting customer relationships

· Partner with customers to understand their business needs and objectives

· Effectively communicate the value proposition through proposals and presentations

· Reporting on forces that shift tactical budgets and strategic direction of accounts

· Make final decisions on whether or not to use food tech and restaurant tech solutions

Requirements and skills

· Proven sales executive experience, meeting or exceeding targets

· Previous experience as a sales executive, sales manager or sales and marketing director in F&B industry

· Ability to communicate, present and influence all levels of the organization, including executive and C-level

· Proven ability to drive the sales process from plan to close

· Proven ability to articulate the distinct aspects of products and services

· Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions

· Excellent listening, negotiation and presentation skills

· Excellent verbal and written communications skills

· Standby for 24 hours

· Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.

Centre of Phellowship Singapore Pte. Ltd. is a new start-up that specializes in the planning of events and concerts. They are looking for a self-motivated and results-driven Business Development Director to direct and manage the organization’s business activities, to develop and implement business strategies to help grow the company.

As a key position in the organization, you will be responsible for performing managerial functions associated with the objective of the company to organize events and concerts that brings inspiration, motivation, guidance in the spiritual life primarily of the Filipino communities here in Singapore.

Responsibilities:

● Ensuring productivity efficiency in operations and implement strategies to gain and sustain satisfaction of clients or customers

● Develop, implement and maintain budgetary and resource allocation

● Researching and identifying new markets and business opportunities

● Manage full cycle event pre-event and post event planning and execution

● Building relationships with suppliers, distributors, partners, and vendors

● Tracking trends and monitoring market and emerging trends and adjusting business strategy as required

● Communication business development strategies with key internal stakeholders

● Identifying and recommending new products and services

● Sourcing and managing invited key speakers/ artists, looking after their itinerary and logistics

● Leading sales, marketing, customer service, and relationship management teams

● Preparing detailed reports and presentations

Requirements:

● Bachelor’s Degree in any hospitality related fields or its’ equivalent

● Min. 8 years in events management, hands on experience organizing church events and business conferences.

● Experienced in managing artists and high-profile speakers

● Good knowledge of different business functions

● Excellent communication, collaboration and managerial skills

● Has the ability to motivate and lead employees/volunteers

● Strong working knowledge of operational procedures and has meticulous attention to details

● Has the ability to work under pressure and willingness to work off peak during weekends and public holidays

About the Company:

An esteemed fashion industry leader, renowned for its forward-thinking approach and premium offerings, is seeking an experienced Head of Marketing to oversee comprehensive marketing strategies. This role involves full-spectrum (360-degree) marketing oversight, including digital marketing and campaign management.

Key Responsibilities:

• Develop and implement holistic marketing strategies that align with company goals.
• Lead and manage end-to-end product launches and campaigns, ensuring brand consistency and optimal market impact.
• Oversee the digital marketing portfolio, including online advertising, social media, and e-commerce.
• Drive brand growth through creative storytelling, innovative marketing solutions, and strategic partnerships.
• Monitor market trends and competitors to inform proactive campaign adjustments.
• Collaborate with cross-functional teams to synchronize marketing efforts with sales, product, and operations.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience 10+ years in a leadership marketing role, preferably in the fashion or luxury retail sector.
• Strong knowledge and hands-on experience in digital marketing, content creation, and campaign execution.
• Exceptional project management and leadership skills.
• Creative, strategic thinker with a keen eye for detail and trends.
• Excellent communication and stakeholder management abilities.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy

available at www.alwayshired.com.sg/privacy-policy

Join Our Fun, Trustworthy, and Constantly Learning Team as a House of Joy Active Ageing Centre Programme Executive!

Are you passionate about making a positive impact on seniors and the community?

At House of Joy (HOJ), we are looking for a dedicated Programme Executive who is enthusiastic, organized, and ready to create engaging experiences for our seniors. This is your opportunity to be part of a team that brings joy, companionship, and meaningful activities to the elderly!

Key Responsibilities:
Plan and manage exciting programmes and events for our seniors, from scheduling to resource and logistics coordination.
Oversee the entire event process, including registration, administration, and post-event evaluation.
Liaise with service providers to ensure smooth and high-quality programme delivery.
Maintain accurate records of programme participation and expenses for accountability and improvement.
Organize outreach and visitation initiatives to engage more seniors in the community.
Collaborate with the House of Joy Active Ageing Centre Cluster Manager and handle any additional tasks assigned.

What We’re Looking For:
A good diploma in social work, community development, gerontology, or related fields. with strong computing and communication skills.
Conversational skills in Mandarin or dialects would be a great asset.
A collaborative team player who can work well with others.
Prior experience in eldercare, education, or the social sector is a plus.
A cheerful, caring personality who truly enjoys the company of seniors.

What You’ll Enjoy:
Competitive salary: $2,600 - $3,300 (depending on relevant experience).
Comprehensive health and dental benefits to support your well-being.
Flexible working hours that prioritize work-life balance.
Professional development opportunities to help you grow and advance in your career.
A vibrant, fun, and trustworthy team environment where continuous learning is encouraged.
Meaningful work that contributes directly to the happiness and well-being of seniors in the community.

Why Join Us?
Be part of a community-focused organization that values compassion, service, and teamwork.
An opportunity to make a meaningful difference in the lives of seniors while growing professionally in a supportive and fun atmosphere.
If you have a heart for the elderly and want to be part of an impactful, trustworthy team that is always learning, apply now! Please note that only applicants selected for further consideration will be contacted.Together, let’s bring joy to our seniors!

Reporting to the Senior Centre Manager/ Centre Manager (CM)/ Assistant Centre Manager (ACM)/ Senior Programme Executive (SPE), the Programme Executive (PE) works closely with the Centre in-charge to manage the daily operations of the assigned Eldercare Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

Stakeholder Management

· Community Outreach – Assist in the execution of the Community Outreach Plan.

· Relationship Management - Engage community partners, build effective and sustainable

partnerships with them to serve the needs of the seniors.

· Recruitment of Members - Promote and advertise AAC programme to seniors in designate blocks

· Volunteer Management - Identify new volunteers, engage and support volunteers for activities

Day-to-Day Centre Operations

· Programmes and Activities - Assist in collecting data, planning, implementation and evaluation of

programmes

· Financial Reporting - Adhere to planned budget allocated to the Centre. Ensure proper

documentation of finance-related transactions

Other Duties

· Any other responsibilities as assigned by the SCM/ CM/ ACM/ SPE

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· At least 1 year of experience in direct operational work (especially in the area of Eldercare), such as

conducting and evaluating programmes/ activities; conducting of needs assessment

· Has some prior experience in stakeholder management, especially in working with community

partners

· Proficient in Microsoft Office

· Enjoy working with seniors and volunteers

· Good administrative skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

· Good communications skills, preferably bilingual with dialects

Job Descriptions:

• Identifies and develops new business opportunities
• Develop overarching strategies to identify and forge strategic alliances, partnerships and other business opportunities to drive company’s growth.
• Conceptualise, communicate and execute a successful growth strategy in partnership with business units
• Responsible for generating new commercial opportunities, sets business development and provides leadership to ensure smooth functioning of the team.
• Maintain accurate records of business development,
• Communicates business performance and progress regularly to Director
• Familiar with China's regulations, compliance requirements, and consumer market preference in order to start frachising in China and Hong Kong

Job Requirements :

• A good team player and results oriented.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 3 years of experience in beauty industry.
• Proven track record of meeting or exceeding business development and sales targets and KPIs.
• Strong change management skills and experience leading organisational transitions to ensure successful adoption of new processes
• Excellent communication, presentation, and negotiation skills with both internal and external stakeholders

We are on the lookout for a visionary Sales Director to spearhead Corporate Gifts Division for a company specializing in sustainable corporate giftings. If sustainability drives your passion and building strong client relationships is your forte, this is your opportunity to make an impact with a purpose-driven team.

Your Role:

• Champion innovative, sustainable gift concepts.
• Build and nurture strong client relationships by understanding their unique needs.
• Collaborate with our creative design and procurement teams to deliver exceptional solutions.
• Oversee sales proposals, negotiations, and transactions, ensuring seamless execution.

What We’re Looking For:

• Proven track record of success in the corporate gifts industry.
• Established network of strong client relationships.
• Outstanding communication and interpersonal skills.
• Genuine passion for sustainability and creating a greener future.

What We Offer:

• A dynamic, collaborative work environment where your ideas matter.
• Opportunities for professional growth and career development.
• Competitive compensation package that values your expertise.

Ready to make a difference while advancing your career?

To be trusted with work with the Ipsos brand for the good of the business

To lead project teams in the design, set-up and management of leading-edge research and,

To carry out account management activities – managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management.

• Responsible for the actions and activities of the team (with business area Director)
• Recruitment of junior staff
• Profit and loss+ responsibility for projects that one is managing and business area
• New business generation and existing client development plans (with business area Director)
• Problem resolution and ownership of results
• Directorscomplex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Use advanced research techniques and apply them appropriately
• Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream)
• Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors
• Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
• Make significant contribution to our work area(s) in terms of business generation/profit
• Challenge and mentor junior staff in research skills and their career development
• Recruit key skills and ensure operational efficiency of Department is maintained at all times.
• Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
• Deliver required team financial performance (with business area Director)
• Keep abreast of current trends within market research and competitors, in order todevelop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Keenness to learn and proactive self-development and development of others.
• Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings/year)

Manage the team to:

• Handle a number ofdifferent projects at once, ensuring time, budget and profitability requirements are met
• Produce outputs and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Ensure all questionnaire facilitate strong data collection capability
• Provide accurate analysis and interpretation of data
• Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will.

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least eight years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

JOB SUMMARY

Responsible to lead and drive the refinement of PvB client statements globally. You will be engaging front to back stakeholder throughout the process/initiative to communicate changes effectively and gather feedback, ensuring the refinement initiative are executed seamlessly. You will also ensure compliance with external regulatory requirements, internal control standards and group compliance policy in the locations during various rollout/implementation. Part of the role is to manage governance and supervision of client reporting including customised report, reference letter, etc. You will have to work with respective stakeholders to maintain comprehensive and up-to-date documentation of defined client reporting processes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SGHK Private Banking to achieve the outcomes set out in the Bank’s Conduct Principles:
  • Fair Outcomes for Clients
  • Effective Financial Markets
  • Financial Crime Compliance
  • The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values in SGHK Private Banking
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• The successful candidate will be client and outcome-focused with a practical orientation to developing and maintaining an innovative mindset, and have a style that fosters teamwork and collaboration with all types of stakeholders and partners. Candidates should have excellent written and oral communication skills, strong interpersonal skills, great attention to detail, as well as a passion for improving experiences.
• Degree qualified with 8 years of experience in the banking industry
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions
• Product knowledge is preferred
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal key stakeholders
• Excellent written and verbal communication skills
• Proficiency in MS Excel, PowerPoint and Word is a must

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Products and Processes
• Strategy and Business Model (SIF)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With good experience dealing with government agencies is preferred.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

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Job Summary

The Sales Business Risk Manager directs and oversees front to back risks for the Sales Processes within Transaction Banking (TB) Sales. Manage all TB Sales risk universe; not limiting to Cash Sales risks; Cash Mis-selling & Cash Pricing and Trade Sales Risks; Conflicts of interest, Misuse of Sensitive or MNPI, Trade Mis-selling, Trade Pricing and Client Pricing Communications.
Reporting to the Head of Sales Performance Management (SPM), this role manages all Sales related risks globally. The incumbent will focus on the end-to-end Cash and Trade Sales processes risk controls, reporting, governance and supervision. The primary requirements of the role will be to:

• Act as the voice, eyes and ears of the Global Heads of TB Corporate and FI Sales, for all matters related to Risk for Cash and Trade Sales processes.
• Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives and policy roll outs to impacted Sales teams and Sales processes globally.
• Effectively manage the entire Risk Management agenda for TB Sales globally, along with ensuring targeted Front to Back peer reviews, and the proactive peer review and audit findings
• Coordinate with key stakeholders centrally, regionally and in countries to increase transparency and share key learnings and best practice. Represent TB Corporate and FI Sales in relevant risk forums and discussions.
• Ensure risks in country/region addendums and assessed, escalated, remediated and accepted at appropriate levels.
• Ensure all non-standard activities, dispensations and deviations to standards are risk assessed before they are taken on board.
• Ensure root cause reviews are completed for risk events as per policy timelines and are of superior quality. Actions are tracked and taken to closure. Monitoring shared in TB Sales management global and/or regional forums.
• Drive and manage / participate in the Transaction Banking Global Risk Forum. Provide strategic advice to the forums, committees and respective chairperson to reflect accurate view of market and current position. Ensure absolute adherence to country/region BAU and deadlines, and effective business escalation from risk forums to Group refinement committees.
• Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards. Ensure comprehensive business plans and risk mitigating measures are implemented in country/region, which are cost-effective and scalable.
• Comply with, and cascade, implementation and oversight of TB’s Conduct and Supervision agendas amongst Sales teams globally, ensuring timely and effective delivery against both in line with TB and Sales Scorecard targets towards an enhanced culture of good Conduct
• Oversee the effective design and execution of controls within the country/region, including identification of gaps and remediation of issues, elevating residual risk where appropriate
• Work with SPM team members and TB Risk teams to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
• Ensure full focus within Sales teams globally towards compliance with requirements under the Information and Cyber Security Risk Type Framework, in line with Group standards, escalating issues to Group Corporate and FI Sales, where required
• Own the end-to-end implementation of the operational risk framework, standards and policies for the Sales processes globally.

Responsibilities

• Responsible for ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for TB Sales globally. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the ‘go-to’ person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the country/region.
• Support TB Sales Heads within the country/region in developing high levels of front to back risk awareness and ownership across the business. Provide structured guidance towards improving MCA ratings in the country/region and drive first line ownership of risk.
• Identify opportunities to improve the effectiveness of the Sales Processes Risk function within the country/region, including the proactive management of control-check hubbing, and driving the ongoing ORF rollouts and the rationalization of existing checks for Sales automation. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of TB Group Management Forum packs, issue identification, etc
• Ensure implementation of, and timely delivery against, TB’s ongoing Conduct Plan within TB Sales, working with local/regional business and CFCC and with the Group Cash and Trade Product and TB Risk Heads to ensure alignment and best practice sharing with other businesses.
• Manage the front to back peer review process and prioritization for Sales in country/region. Ensure and conduct the appropriate level of peer review, audit and risk event ripples in country/region to support development of best practice awareness, including, where appropriate to TB teams outside of Sales via the Head of SPM.
• Engage effectively with Group TB OR, Compliance, FCC, and Business and TB Sales Heads to share and drive strategic and governance insights related to risk management. Be the local owner of risk, conduct and supervision communications for TB Sales.
• For Non-hubbed markets: Be Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs). With the process owner ensure sign off on all new and amendments to existing CST’s and that same are tabled at TB Corporate and FI Sales Management and other governance forums. For Hubbed markets, ensure timely execution of CSTs and other control monitors, assess the CST results through constant engagement with GBS team.
• Conduct regular dialogue with TB’s audit teams to better understand their focus and view of risk issues relevant to Sales. Work with country/region Risk teams and Corporate and FI Sales Heads to avoid audit fails and improve results.
• Provide inputs to the Global Head of TB Corporate and FI Sales, Head of SPM and refinement forums, QPR’s (if applicable) related to risk in the country/region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Sales in the country/region.
• Own the rollout of relevant Group policies across Sales in the country/region. Interact with policy and process owners, as well as relevant business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
• Oversee the management of Risk Events in the country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Risk root Cause Reports for the country. Tightly govern delivery of all remedial actions to plan
• Within the team/s, challenge processes, procedures and policy where there is a more effective way of doing things.
• Ensure timely closure of action items and early warnings to manage delays.
• Ensure Third Party risks are managed for Cash and Trade Sales Processes.

Loss reporting and investigation

• Support TB Corporate and FI Sales Heads in minimizing operational risks and losses and ensure material operational losses are investigated to prevent recurrence as per group policy.
• Responsible for recording operational errors that occur within business that result in financial losses, gains, near misses, reputational damage or danger to people or our reputation. Ensure that significant operational losses are escalated with appropriate root cause analysis completed.

People and Talent:

• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the TB Sales teams and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
• Review Corporate and FI Sales team structure and capacity plans from a risk angle, in accordance with change in business structure and demand.

Regulatory & Business conduct:

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
• Proactive in seeking regular assurance that the Country and Regional R&C teams are performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Key Stakeholders

• Global Heads of TB Corporate and FI Sales
• Regional/Country Corporate and FI Sales Heads
• Cluster/Country TB Heads
• Group, Cash and Trade COO
• TB R&C Head

Our Ideal Candidate

• 8 years of relevant work experience in a sales / risk role, preferably in financial services sector
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious, and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking

Contributes to:

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication

Role Specific Technical Competencies

• Business Facilitation
• Manage Change
• Management of Frontline Risk
• Business Governance & Support
• Strategy & Business Model
• Service Delivery & Operations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Competitive salary and performance-based bonuses
• Opportunity to drive modernization of the procurement function

About Our Client

They are a leading brand in the retail industry and the role will report directly to the CEO with great opportunity to be involved with the modernization of the business. In this pivotal leadership role, you will collaborate with cross-functional teams, foster supplier partnerships and build a resilient supply chain that aligns with long-term business goals.

Job Description

• Develop and execute procurement strategies that optimize cost savings, maintain quality and ensure timely delivery while supporting sustainability and ethical sourcing.
• Oversee procurement operations for Singapore, ensuring compliance with trade regulations and mitigating supply chain risks.
• Foster strong partnerships with suppliers, evaluate performance and address issues proactively to ensure reliability and innovation.
• Ensure all procurement activities adhere to legal, regulatory, and ethical standards while maintaining transparency and thorough record-keeping.
• Build and lead a high-performing procurement team, promoting collaboration, innovation, and continuous skill development.
• Manage procurement budgets, forecast demand, and monitor KPIs to drive efficiency and identify opportunities for improvement.

The Successful Applicant

• Minimum 10 years in procurement or multi category management with at least 5 years in a senior leadership role
• Deep experience in retail industry (non-food related) is a pre-requisite
• Proven expertise in managing international procurement operations and supplier relationships.
• Able to work independently and lead the team on e-commerce campaigns.
• Opportunity to drive modernization of the procurement function
• Demonstrated success in contract negotiation, risk management and supplier performance evaluation.
• Strong budgeting and financial management skills.
• Creative mind and resourceful to procure trendy items to boost the business.
• Excellent verbal/ written communication skills with solid negotiation skills
• Proactive, dynamic and capable of thriving in a fast-paced, results-driven environment.
• A collaborative team player with a customer-oriented mindset.

What's on Offer

This is a unique opportunity to play a critical role in an organization that values innovation, collaboration and growth ambitions. Be part of a team where your expertise will directly impact our growth and competitive edge in the market.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-012025-6634161

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

Job Purpose

Reporting to the Director, Global Security – Supply Chain Integrity, the Associate Director, Supply Chain Security is responsible for leading the China/Japan/Asia-PacificRegion implementation and execution of strategic and tactical operations intended to ensure the end-to-end efficient and secure movement of COMPANY products and materials, provide effective supply chain security risk management, and promote engagement and awareness of associated security matters.

The focus of this work is on protecting patient safety through securing the supply chain against illicit actions, product diversion, theft, terrorism, and unauthorized activities that threaten product integrity including compromises of confidential and proprietary supply chain information.

The position will be the primary regional liaison for internal and external interactions associated with supply chain security matters. The successful candidate must have a proven capability to excel in a collaborative, diverse, complex, resource-constrained environment and be able to drive decision-making processes that involve multiple constituencies and constraints.

Primary Responsibilities

Leading the Regional execution of COMPANY’s global Supply Chain Security Strategy, including tactical operations designed to protect COMPANY’s supply chain from threats and acts of theft, product diversion, tampering, terrorism, illicit activities, and unauthorized access via effective security measures, analysis, expert consultation, and investigations leading to meaningful root cause determinations, corrective actions, compliance, and law enforcement outcomes. Following are the areas of focus:

Security Risk Management

· Implement and manage regional execution of a proactive Supply Chain Security strategy focused on incident prevention through intelligence-based risk mitigation

· Manage regional execution of a security risk assessment regime to proactively and periodically monitor and measure internal operations and external business partner security performance against established criteria

· Manage regional execution of initiatives to identify and enhance protection of supply chain operations and products categorized as “high value”

· Measure and report supply chain security performance in collaboration with designated Regional Security leads

· Study and assess implementation of technology and innovative solutions to mitigate supply chain security risk

· Manage and/or support matrixed cross functional response to Supply Chain Security events

· Coordinate and/or support matrixed Regional Security personnel in investigations for supply chain security matters

· Manage and/or support matrixed supply chain risk intelligence gathering and monitor efforts of emerging threats to global supply chain security as well as related country/region specific regulations

· Manage the flow of communications related to Regional supply chain security and disseminate relevant information within Global Security and the Company

Policy and Standards

· Support the development and manage execution of supply chain security policies and minimum standards

· Manage regional execution and compliance with established government trade security programs such as CTPAT, AEO, PIP, and similar country-based initiatives in which COMPANY participates

· Develop and maintain regional proactive supply chain security guidance and subject matter material to communicate established policies, standards, and best practices

Engagement and Awareness

· Cultivate and maintain relationships that support internal and external engagement and awareness for supply chain security matters at COMPANY

· Serve as Regional point of contact for Global Security to the COMPANY Controlled Substance Compliance program, providing Security support to Compliance initiatives associated with the manufacturing and distribution of Scheduled Medicines and Controlled Substances.

· Foster and maintain internal cross-functional relationships in support of Procurement, Manufacturing, Distribution & Logistics, Transportation, Supply Chain Management, Finance, and Insurance & Risk, IT and other functions as needed

· Support the development and delivery of global Supply Chain Security training materials and proactive awareness information as needed

· Participate in and liaise with professional associations specializing in pharmaceutical crime, supply chain security, and security risk management

· Maintain a network of knowledgeable and influential persons in government, law enforcement, security, intelligence, and internal functions to serve as resources, collaborators and partners related to supply chain security matters

· Serve as the cross-functional single point of contact for matters related to Supply Chain Security within the Region and externally as needed

· Ensure communication and oversight of key milestones and deliverables to support supply chain security strategic efforts

People Management

· Develop and maintain oversight of contract business partner resources in support of the Supply Chain Security strategic and tactical needs

Financial Management

· Manage operational expenditures to align with Corporate and Regional business activities and requirements providing strong financial stewardship assuring spend is focused on supporting the mission and does not exceed approved authorized levels

Domestic and international travel is required

WHAT YOU MUST HAVE

• Minimum Bachelor’s degree
• Minimum 5 years’ professional security experience preferably within the pharmaceutical industry
• General understanding of pharmaceutical operations and related supply chains including regulatory security requirements and security plans
• Understanding of supply chain operations, logistics, warehousing, distribution, all modes of transportation, and freight forwarding
• Experienced leading and conducting investigations including supporting and generating case reports for criminal and civil enforcement actions
• Knowledge of physical security principles and security risk assessment methodologies
• Working understanding of industry best and recommended supply chain security practices
• Excellent verbal and written communication skills
• Proficient use of MS Office software and presentation tools
• Demonstrated experience interacting with and preparing briefing materials and reports for senior COMPANY management and government officials as necessary
• Must be innovative and work independently with an aggressive workload in a high performing environment
• Ability to work in a matrixed environment with exceptional levels of collaboration, clarity and honesty in dealing with peers, team members and all others in a flat and nimble organization
• Ability to champion new ideas or positions to meet key goals and initiatives
• Strong commitment to patient safety and compliance requirements
• Must possess and demonstrate strong leadership, communication and analytical skills.
• Understanding of risk intelligence and security risk management methodologies

Skills/Knowledge Preferred

• Professional security certification (i.e. CPP, CFE, etc.)

What we look for …

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

HR Business Partnering (Assistant Director)

The Assistant Director will lead a team of HR business partners, working closely with senior leadership to align strategic and tactical HR initiatives with organizational goals. The role will focus on providing people-focused insights for new initiatives and practical HR solutions for day-to-day operations while supporting long-term objectives.

Key Responsibilities:

• Oversee the efficient and professional delivery of HR plans, programs, and services in collaboration with Centres of Excellence and Shared Services.
• Build strong, trusted relationships with stakeholders, offering tailored HR solutions to meet business needs.
• Advise on HR policies, employment legislation, performance management, recruitment, and reward strategies.
• Drive employee engagement, enhance workplace morale, and increase productivity and retention.
• Strengthen the talent pipeline, supporting performance and talent reviews and engagement surveys.
• Collaborate with business units to understand recruitment needs and plan long-term resource strategies.
• Offer guidance on industrial relations, employee grievances, and conduct matters.
• Lead and participate in HR projects, events, and committees as needed.
• Coach and support leaders in team development, decision-making, and leadership practices.

Qualifications:

• Bachelor’s degree from a recognized university.
• At least 12 years of HR experience, with 5 years in leadership roles.
• Strong business acumen with the ability to analyze issues and implement effective solutions.
• Excellent influencing, collaboration, and communication skills.

Responsibilities:

* Assesses project feasibility, productivity and ROI ensuring the risks and assumptions are well defined, communicated and proactively managed.

* Provides valuable analysis and project design proposals to business owners and site senior management.

* Establishes and maintains overview of project finances to achieve maximum value for money.

* Ensures engagement reviews and quality assurance procedures take place for all practice engagements by enforcing standard policies and procedures.

* Reviews status reports of Project Managers and Senior Managers and addresses issues as appropriate, lending expertise to internal teams and task forces.

* Prepares bid proposal (both technically and commercially) for major projects (local & overseas), and provide guidance to local projects to a group of project managers & senior managers for bid proposals, and clarifications. Manages the negotiation of contract pricing when necessary.

* Maintains lasting client relations, delivering superior solutions by communicating effectively with them to identify needs, evaluate alternative business solutions and strategies, and explore future business opportunities.

* Works closely with project management team to continually define ways to increase client satisfaction and deepen client relationships.

* Sets and manages departmental budget ensuring spending within approved limit and company policy, and submits timely & accurate periodic financial report for management review.

* Contributes towards the development of risk management procedures, processes, policies, and practices.

* Ensures compliance of the company’s SOPs, Quality, HSE policies, and code of business ethics to eliminate non-conformance and re-works.

Requirements :

* Degree or MBA in any relevant Engineering discipline

* 15 years of related experience, with extensive knowledge in project management, preferably in the clean energy industry.

* Extensive experience managing large-scale clean energy projects

Our Financial Institutions (FI) Bankers are responsible for the strategic coverage of large banks, broker dealers and non-bank financial institution clients. They use their deep industry expertise to develop and execute the client account plans, across the entire client lifecycle. We’re looking for people with a client-first mindset to deliver appropriate products and services for our clients, and are confident working with diverse teams across markets, cultures and languages.

About our Banking and Coverage team

• Our Banking and Coverage team owns and leads the management and development of our Client Relationships globally. They work across our global network with product partners to deliver working capital, financing, trade, cash, and market solutions for our clients. The solutions include varied products and services, from sustainable trade finance to credit derivatives, to mergers and acquisitions advisory.

About Corporate & Investment Banking (CIB)

• For more than 170 years we’ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors.

Job Summary :

Financial Technology (“FinTech”) entities offer several products and services by leveraging advancements in mobile and computing technology and providing consumers greater access to financial services and wider choice of financial products. The Global FinTech segment is a key growth sector and focus of the bank and is as one of the fastest growing sub-segment within Corporate and Institutional Banking (CIB) the team is expanding.

This role is to assume all the Relationship Management responsibilities for the Fintech client segment in Standard Chartered Financial Institutions segment within the CIB group based in Singapore. The role is to support the growing portfolio of inbound clients from the wider SCB network and to support areas relating to origination and business development for Fintech client relationships within Singapore and the region.

• The Singapore Fintech Team as part of the wider Banks & Brokers Dealers is looking for a Director to join us as a pivotal member for the growth of the Singapore and global Fintech portfolio.
• Working in the role will be required to have the ability of strong communication skills, client origination skills, and the understanding of the relevant products and the specific knowledge and experience in identifying and managing all Risks related pertaining to the Fintech sector clients. – (i) On-boarding, (ii) Financial Crime, (iii) Regulatory, (iv) Transactional, (v) Operational, (vi) Credit and (vii) Reputational
• The successful candidate will be expected to support origination of client relationships in Singapore and. support the inbound names from other key SCB locations such as the US and UK.
• To support in the management of cross-sell opportunities with the existing clients within the Singapore Fintech portfolio.
• Candidate will be required to maintain a well-informed and forward-looking view of the client business, stay current on all aspects of the assigned portfolio, including industry trends within Fintech and digital assets.
• Prepare and present on-boarding memos, credit discussion memos and client pitch books. Lead client engagement and due diligence meetings to support these outcomes across the product segments.
• Maintain a strong working relationship with Product, Financial Credit Risk, Legal and Compliance and other key stakeholders.

Responsibilities

Strategy*

• The strategy is to focus on Fintech clients offering products and services such as Stored Value Card providers, Mobile/Digital Wallet Providers, Payment Service Providers, Third Party Payment Providers, Paytech and digital asset companies.
• Work with other FinTech RM and product teams to formulate country and regional direct client strategy and support SCB group stakeholders in line with the bank’s corporate plan towards Fintech.

Business*

• Engage key stakeholders from the client side to improve the quality of dialogue and achieve trusted advisor status through proactive consistent coverage. Anticipate clients’ needs and provide strategic advice, alongside the relevant product and industry partners to support their growth.
• Work to share and distribute industry and product knowledge to ensure continually developed personally and within the wider Fintech team.
• Stay abreast with industry developments and the regulatory environment that affect our client’s agenda and strategy.

Processes*

Proactively manage the designated client portfolio to ensure:

• Close ties key stakeholders e.g. Transaction Banking, Financial Markets, Risk, Service Delivery, etc.
• Ensure client risks are appropriately identified and managed.
• Ensure to maintain being suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible.
• Key regulatory risks and concerns are raised into the governance framework throughout the Fintech/NPM & FI team.
• All sales disciplines are adhered in accordance with CIB/GB standards i.e. Account Planning, Call Reports, Deal Pipeline Management.

Risk Management*

• Take the initiative regarding regulatory, reputational risks and building one’s overall understanding of them and how they can relate to the associated risks from the client segment
• Ensure that key regulatory risks and concerns are raised into the governance framework and globally through your people leader and FI matrix as first line of defence.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Governance*

• Responsible for supporting the effectiveness of the Group’s arrangements to deliver strong governance, oversight, and controls in the Fintech business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• To perform and carry out the responsibilities achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders*

Internal:

• Engage with Global members of the Fintech team and alongside product partners within the country, region and globally to ensure the breadth and depth of client coverage is maintained.
• Engage with all areas of the integrated middle office team on relevant client account management activities.
• Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Designated point of contact with Fintech clients, acting as a trusted advisor/value added partner to clients.
• Peers in the Fintech/NPM segment.

Other Responsibilities*

Embed Here for good and Group’s brand and values in the Singapore / CCIB / FI-BBD team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal candidate

• Fintech RM certified - this can be done at any stage (before or after being hired).
• Knowledge and understanding of Fintech, and the Digital Asset sector and regulatory environment
• 5 years’ experience in Fintech and or financial institution client relationship, cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Ability to mobilize internal networks and resource to support client onboarding and opportunities
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills
• Ability to manage multiple priorities concurrently and coordinate follow-up

Role Specific Technical Competencies

• Effective Communication
• Knowledge of clients and products
• Relationship Management
• Regulatory Environment - Financial Services
• Financial and Compliance Risk for financial Institutions

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers