Responsibilities:

• Drive sales through outbound calls, offering alternative products for parts and addressing client needs.
• Act as the primary liaison between clients, sales channels, and internal teams to ensure seamless communication and service delivery.
• Build strong client relationships, profile target accounts, and gather market insights to identify growth opportunities.
• Negotiate contract terms, oversee project execution, and ensure alignment with client objectives.
• Conduct market research, manage partnerships, and implement processes to support business development.
• Inform the product, management, and technical team on various requirements within the range of product/system including and not restricted to competitor activity, market demands, and requirement and any potential installation changes as issued by end users.
• Gather and communicate market trend and strategies in the territory.
• Liaise with sales personnel and businesses in other regions as and when required.

Requirements:

• Bachelor's degree preferably engineering; with specialization in Sales and Marketing or equivalent experience within a similar role.
• Minimum of 5 years of experience in sales management within the electrical industry, with a focus on Electrical Wiring Devices preferred.
• Familiarity with the Asian market dynamics and customer preferences in the electrical sector.
• Experience in Structured Cabling sales is advantageous.
• Preference for LEW certification.

Location:

• Ang Mo Kio

Job Description & Requirements

KEY RESPONSIBILITIES & EXPECTATIONS: •

Work within specified business territories, industries and accounts to generate effective business opportunities and exceed sales targets for the business • Develops specific demand generation plans to include cold-calling, social selling and direct marketing and attending industry events to build relationships with key prospects; • Manage incoming requests for information (RFI), requests for proposal (RFP) in a professional and creative manner in accordance with the company’s policies and the established sales processes and frameworks • Understand the clients’ business needs and develop tailored value propositions using all relevant skills and solutions to delight clients and deliver transformational added value • Work closely with the inside business development networks to identify leads and cross-sell opportunities • Represent Teleperformance at industry events, including round tables, speaking forums and new business events • Keep all necessary reporting accurate and updated on a regular basis.

SKILLS AND EXPERIENCE REQUIRED: • Demonstrated mastery of and passion for the art of selling, a love of data and an understanding of how to utilize the power of analytics to support customer goals. • High level of Strategic thinking skills and orientation to business growth. • Ability to work with different teams and influence. • Exceptional time management skills; ability to organize, prioritize and manage multiple projects with overlapping goals and objectives. • Fluency in English is a must. Additional Asian languages are desirable. • Solid Project management skills. • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively. • Strong analytical, negotiation and communication skills. • Experience with Asian markets. • A proven ability to build, mentor and lead successful sales teams. • Experience with end-to-end end BPO Operations and industry’s best practices would be an advantage.

Overview

We are seeking an experienced and dynamic Sales Director to lead our South East Asia and Taiwan sales team. The ideal candidate will have sales and commercial exposure, with a proven track record of strategic sales growth and strong customer relationships. This role requires extensive travel across the region and the ability to lead multi-cultural teams effectiveness.

Key Responsibilities

• Develop and execute a comprehensive sales strategy to achieve sales targets and expand customer base within the region
• Build and maintain strong, long-lasting relationships with key clients, understanding their needs and providing tailored solutions
• Lead, mentor, and manage a diverse sales team, fostering a culture of excellence and continuous improvement
• Monitor market trends and competitor activities to identify new business opportunities
• Provide regular sales forecasts and reports
• Identify new business opportunities and market trends to drive growth and stay ahead of the competition
• Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure seamless execution of sales initiatives
• Monitor and analyze sales performance metrics, providing regular reports and making data-driven decisions to optimize sales efforts
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and generate leads
• Ensure compliance with company policies and industry regulations

Requirements

• Bachelor's degree in Business, Marketing, Engineering, or a related field. An MBA is preferred.
• Experience in the industrial automation sector, with a strong network of contacts in the industry
• Minimum of 15 years of experience in sales, with a focus on the South East Asia and Taiwan markets
• Strong commercial acumen and a deep understanding of the industrial automation sector
• Proven ability to develop and execute successful sales strategies, driving revenue growth and achieving sales targets
• Demonstrated success in building and maintaining strong customer relationships
• Excellent leadership and team management skills
• Exceptional communication and negotiation skills
• Strategic thinker with a proactive approach to identifying and capitalizing on business opportunities
• Knowledge of the latest market trends and technological advancements in industrial automation
• Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Willing to travel when required

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Job Description

1. Manage the performance of assigned countries by leading implementation of optimal in-country activation with Distributors to deliver on expected sales and profitability/cost targets for each country.

2. Conduct regular in-country business reviews, monitor current and planned activities to accurately track, forecast and report the performance by country in order to support achievement of set targets or initiate changes needed to meet expectations.

3. Work closely with direct Supervisor, Regional Marketing, Operations and Finance teams to plan and implement in-country activation plans with excellence, including new product launches, product and sales training, and execution of marketing programs.

4. Lead Distributors to prepare joint annual business plans per country with clear focus on key customers and in-market opportunities, in alignment with SciMed regional strategies and objectives.

5. Ensure all business fundamentals e.g. product registrations, customers’ certificates requirements, sales forecasts, orders handling etc. are in place at a country level and coordinate any activities with internal teams and distributors to secure optimal functionality of in-country commercial operations.

6. Identify and develop new or existing business opportunities e.g. new distributors, new representations, market segments, potential customers to expand operations; act as local expert to support development and implementation of PHCbi and SciMed global and regional initiatives at a country level

7. Manage the assigned budgets per country by tracking and evaluating the impact of investment in each market, re-prioritizing funding to best support performance and meet financial commitments.

8. Act and lead the Distributors to conduct the overall commercial activities at a country level in full compliance with the local legislation and SciMed business practices and policies.

9. Lead and coordinate review and update of Distributor Agreements and Price Annexes on an annual basis for all markets.

10. Supervise Asst. GM for the compilation of Distributor monthly reports including Inventory reports, market updates, competitor updates and organizing and conducting regular business reviews.

11. CGT Growth: Strategize and implement CGT go-to-market plans in APAC.

12. Projects: Lead strategic growth projects such as "Make in India”, "GEM”, and new brand representations in export markets.

13. Take on additional duties and responsibilities as assigned by the Managing Director in order to support development and implementation of initiatives at a country or regional level.

Qualifications

1. University degree, preferable in business, finance or science

2. Possess 15+ years of professional experience of experience in Sales and Marketing

3. 10 years of work experience in a relevant industry sector (Medical Devices, Pharma, Healthcare, Diagnostics).

4. 5+ years’ experience in managing distributors in APAC markets.

5. Experience in working with and leading sales and marketing country teams, with strong people management capabilities.

6. Strong interpersonal, negotiation, management and influential skills to guide, provides insights to the key stakeholders and wider commercial team.

7. Excellent strategic orientation and business sense, proven track record in driving and achieving results. Possesses solid financial acumen and business judgment capabilities

8. Requires this candidate to have effective communication, influencing and interpersonal skills.

9. Flexible, able to work in dynamic environment and across cultures.

10. Experience in managing people without reporting line authority

11. Experience in working in an international role, at a global or regional level

12. Comprehensive knowledge of the Microsoft Office products and being able to use them effectively e.g. Word, Excel, PowerPoint.

13. Language skills: Fluent in English, and at least one other language

14. Able and willing to travel.

Job Descriptions:

• Identifies and develops new business opportunities
• Develop overarching strategies to identify and forge strategic alliances, partnerships and other business opportunities to drive company’s growth.
• Conceptualise, communicate and execute a successful growth strategy in partnership with business units
• Responsible for generating new commercial opportunities, sets business development and provides leadership to ensure smooth functioning of the team.
• Maintain accurate records of business development,
• Communicates business performance and progress regularly to Director
• Familiar with China's regulations, compliance requirements, and consumer market preference in order to start frachising in China and Hong Kong

Job Requirements :

• A good team player and results oriented.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 3 years of experience in beauty industry.
• Proven track record of meeting or exceeding business development and sales targets and KPIs.
• Strong change management skills and experience leading organisational transitions to ensure successful adoption of new processes
• Excellent communication, presentation, and negotiation skills with both internal and external stakeholders

Responsibilities:

The Senior Strategy Director’s responsibilities can be broken down into three broad categories.

Client and Stakeholder Relationship Management

• Build and own relationships with working client teams, collaborating with and guiding them along the journey
• Partner with creative directors, Managing Directors (MDs), and BCG to understand client needs and develop approach to tackle complex business challenges with insightful and creative solutions
• Understand perspectives of different stakeholders, and focus on delivering value for all
• Actively identifies sales opportunities and sell on work, playing an active role to support business development efforts including shaping and delivering proposals with BrightHouse MDs
• Collaborate with Group Creative Directors to develop new ideas/offerings to sell as extensions
• Effectively manages stakeholder engagement with BrightHouse teams, clients, BCG partners and BrightHouse MDs

Project Management:

• Accountable for development and execution of project plans for strategy development, work priorities, and overall process to ensure clear expectations and positive outcomes
• Actively participate in content development to drive rigorous simplicity in all BH deliverables, taking a hands-on approach as needed to ensure quality of output
• Translate complex objectives into clear direction
• Manage work efficiently even if/when faced with aggressive deadlines, ambiguity, and fluctuating priorities
• Juggle multiple short-and long-term priorities; focusing on the most critical, high-impact issues for the business and clients
• Lead three+ active projects or teams simultaneously, in addition to leading BH internal intiatives
• Design and facilitate client experiences, including all client meetings, workshops, often involving external thought-leaders

Mentorship and People Management

• Lead multiple teams of strategy, creative, and production thinkers, working hand-in-hand from project start
• Support, motivate, and coach all team members, seeking out diverse voices in the best interest of our clients and of BrightHouse
• Provide and welcome open, constructive, and timely feedback, in service of personal and team growth and development.
• Create growth opportunities for interns, strategists, and all levels of strategy team (senior strategists, associate strategy directors and strategy directors)
• Model a patient and mature attitude; dampen team stress with positivity and optimism through challenges

Qualifications:

• 10+ years of work experience leading projects, teams, and client relationships preferably in strategy, consulting, or other client service environments with creative teams/output
• Background in business studies, psychology, philosophy, communication preferred, either through university studies or work experience
• Understanding of creative development process, insight development, and organizational and social change (e.g., behavioral science, organizational culture, social movement theory, campaign strategy, etc.)
• Ability to manage responsibilities for multiple projects and workstreams simultaneously
• Eloquent and compelling speaker and writer who builds credibility with clients in all interactions. Examples include client presentations, leading meetings, slide writing, and email communciations
• Highly organized with attention to detail across many moving parts
• Ability to work self-reliantly and effectively within one team and across projects – we believe in power of diversity and autonomy within teams
• Willingness and passion to work in a fast-paced environment that fosters partnership and entrepreneurial spirit with module ownership
• Used to collaborating and leading capabilities with digital tools on client and internal projects
• Anticipates and resolves complex issues or problems with sound judgment; escalates to others with proposed solutions when necessary
• History of effectively navigating client challenges and change while helping others do the same
• Willingness to travel at least 20% of the time with up to 50% travel during certain client engagements

• Provide strategic leadership to oversee daily operations
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Develop and manage annual budgets, analyze financial performance, and implement corrective actions where necessary.
• Ensure that key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.
• Lead, mentor, and develop a diverse team of managers across different operations to ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Build and maintain strong relationships with key clients
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies.
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.
• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and compliant.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Job Requirements

• MBA or Degree holder
• 10 years of experience in operations management, with a proven track record of success in leading multi-functional teams.
• Experience in overseeing complex operations in laundry services, bakery operations, business outsourcing services, or kitchen operations, especially in a regulated or high-demand environment (e.g., hospitals, correctional facilities).
• Strong experience in financial management, budgeting, and performance analysis, with a solid understanding of P&L management.
• Knowledge of regulatory requirements and industry standards, particularly within the healthcare, correctional, and food services sectors, is a plus.
• 5 days work at Loyang Way
• Salary depends on experience

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

JOB SUMMARY

Reporting to the Hotel Manager, the Director of Wellness will be responsible for overseeing the spa, salon, fitness center and swimming pool operations as well as the development and implementation of wellness and recreational activities for the guests so as to create a wholesome well-being stay experience for the guests.

What you will be DOING:

· Assume full responsibility and lead the wellness and apa team to ensure a smooth and seamless daily operation.

· Develop the annual business plan and budget for the wellness and spa operations, monitor and track the respective monthly P&L closely to achieve and/or exceed the established business targets.

· Work closely with the marketing team to develop and implement marketing strategies to attract new clients and retain existing ones. This includes creating promotional offers, loyalty programs, and special events.

· Design achievable goals and incentive programs for the wellness and spa team to achieve financial goals and team productivity and efficiency.

· Drive the team to achieve monthly wellness and spa upsell target to improve profitability.

· Champion and is responsible to drive high standards of services in wellness and spa operations.

· Keep abreast of changes in wellness and spa market/business trends; Stay current and relevant to achieve greater operational and service excellence.

· Ensure that all wellness and spa services are delivered with the highest standards of quality and professionalism. This includes managing treatment schedules, room utilization, and ensuring peak efficiency and productivity.

· Drive and put in place a consistent high standard personalised guest well-being program to ensure service excellence and immaculate offerings are made to the guests and meeting their needs.

· Connect actively and establish rapport with guests, building a strong network of regular guests and maintaining good relationship with them.

· Manage the inventory purchase and control for products, equipment, and supplies. Ensure that all items are well-stocked and maintained.

· Conduct daily walkthroughs and ensure the maintenance and housekeeping of all facilities and areas. This includes cleaning of treatment rooms, relaxation areas, and common spaces, etc.

· Organise wellness events and workshops; Coordinate with external vendors and partners to deliver engaging and beneficial programs for guests.

· Build strong relationships with wellness and spa suppliers to ensure the quality and consistency of products and services. Negotiate contracts and managing supplier performance.

· Implement eco-friendly practices and promoting sustainability within the spa. This includes reducing waste, conserving energy, and using environmentally friendly products.

· Ensure all required reports and administrative duties are submitted and completed accurately and timely.

· Lead, manage, supervise and coach the direct reports.

· Conduct performance review for the direct reports.

· Ensure duty roster is planned effectively and productively.

· Conduct daily shift briefing.

· Ensure compliance of all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Business Adminstration

· Minimum 5 years of relevant wellness and spa working experience in a senior managerial appointment

· Strong business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Creative and resourceful

· Passion for promoting health and wellness

· Possess strong local wellness and spa market knowledge

· Flexible with working days and hours including weekends and public holidays

The Role

Reporting directly to the Managing Director, you will be essential in defining and executing HR strategy, aligning it with business objectives, and ensuring our HR practices support our mission and values as we expand and innovate across the APAC region.

This newly created role will lead efforts to attract, develop, and retain top talent while fostering an inclusive work environment. You will be pivotal to our regional growth strategy and drive transformational change.

Role Summary

Strategic HR Leadership

• Oversee all HR functions with a focus on recruitment, employee relations, performance management, training, and compliance across the APAC region.
• Develop and implement HR strategies aligned with regional business objectives and growth plans.
• Advise senior management on HR matters, ensuring HR initiatives align with business goals.
• Manage rewards and recognition programs to ensure competitive compensation and benefits.
• Drive talent programs and implement organizational design strategies.
• Lead the HR team to support organizational goals.

Talent Acquisition, Management and Development

• Lead recruitment strategies to attract top talent, implementing best practices in talent acquisition.
• Develop retention strategies to maintain high employee engagement and reduce turnover.
• Implement performance management frameworks and leadership development programs.
• Develop succession planning strategies for leadership roles.
• Implement training programs to enhance employee skills and career growth.

Employee Engagement

• Create and maintain a positive, inclusive work environment that promotes engagement and well-being.
• Develop initiatives to enhance workplace culture and morale.
• Champion diversity, equity, and inclusion initiatives.
• Serve as the final point of contact for employee relations issues.
• Handle grievances, disciplinary actions, and conflict resolution fairly.

HR Operations

• Oversee HR operations, including payroll, compensation, benefits, and employee records.
• Drive improvements in HR processes and systems to streamline operations.
• Implement and manage HRIS and other systems for talent acquisition and payroll.

Change Management and Culture

• Lead change management efforts and culture transformation initiatives.
• Develop communication strategies to keep employees informed and engaged during changes.
• Ensure smooth transitions during organizational changes.
• Foster open communication and collaboration across the organization.

Compliance and Risk Management

• Stay updated on legislative changes and market trends affecting compensation and benefits.
• Ensure compliance with local labour laws and regulations across the APAC region.
• Promote ethical behaviour and ensure adherence to the company’s code of conduct.
• Identify and mitigate HR-related risks, including employee relations issues and legal challenges.

HR Analytics and Others

• Utilize HR data and analytics to provide insights and make data-driven decisions.
• Prepare HR reports and dashboards for senior management with analysis and recommendations.
• Build strong rapport with business leaders to build trust and synergy.
• Perform other ad-hoc duties and projects as assigned.

The Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 10 years of HR experience, with at least 3 years in leadership roles,
• Prior working experience in the commodity industry is a MUST.
• Experience with both start-ups and MNCs preferred.
• Proven track record of developing and implementing successful HR strategies.
• Excellent communication and interpersonal skills.
• Strong understanding of HR laws and regulations in the APAC region.
  

1) To develop business between Company's Clients in Singapore & China.

b) To drive profitability for Raffles Group of Companies, to devleop and to build Channels partners & Suppliers for Raffles Group of Companies in the region.

c) Developing plans to achieve the company's goals and ensuring they align with the organization's values and vision

d) Working to expand the brand and identify opportunities for growth

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our new and growing digital solutions team. We are looking for candidates for the following position:

Social Account Director

Responsibilities:

Holistic Social Marketing Operation for HQ Channel

- Strategy: Develop new and innovative social insights based on the latest social trends and a deep understanding of the social environment.

- Planning: Manage content scheduling, ensuring alignment with publication cadence

- Operation: Oversee and optimize social content for multi-platform distribution (YT/FB/IG/TT/LI).

- Measurement: Conduct thorough analysis of platform and content performance

Local channel monitoring

- Monitor the rollout and performance of local channels

- Strengthen local channel operations by providing and implementing global guidance.

Requirements:

· Has a minimum of 7 years of experience in the social, digital marketing team in agencies and brands preferably Global Brand

· Has a deep understanding of social platforms and experience in overall social marketing including community building, fan engaging campaign, influencer collaboration, social assets creation and paid social campaigns

· A team Lead capable of engaging and collaborating with internal teams

· Strong communication skills are essential, along with experience in managing needs and requirements from multiple stakeholders

Position Overview:
We are seeking an experienced Commercial Project Director specializing in Security Access Control Systems to lead our project management teams across four distinct sub-lines: Operations Technology (OT) and Information Technology (IT) Projects. This role requires strong leadership in directing project teams to ensure all projects are delivered on time, within budget, and in compliance with legal and customer requirements.

Responsibilities:

• Direct and oversee project management teams within the security access control business.
• Develop and implement project management strategies, processes, and methodologies to achieve operational excellence and meet business objectives.
• Monitor project progress regularly to identify risks, mitigate issues proactively, and ensure adherence to project timelines, budgets, and legal requirements.
• Collaborate closely with stakeholders including clients, senior management, legal teams, and cross-functional teams to define project scope, objectives, and deliverables.
• Provide strategic leadership and guidance to project managers and teams, fostering a collaborative and high-performance work environment.
• Manage project budgets, resources, and timelines effectively to optimize project profitability and customer satisfaction.
• Ensure strong customer management throughout project lifecycles, maintaining positive relationships and effectively managing expectations.
• Conduct thorough project reviews and audits to assess project health, identify areas for improvement, and implement corrective actions as necessary.
• Serve as a primary point of contact for escalated project issues and legal matters, ensuring compliance with contractual obligations and regulatory requirements.
• Stay abreast of industry trends, technological advancements, and legal developments in security access control systems, integrating insights to enhance project delivery capabilities.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, Business Administration, or related field; advanced degree preferred. Masters in Business Administration will be advantageous.
• 15+ years of progressive experience in project management within the security access control systems industry.
• Proven track record of successfully managing and delivering complex projects on time, within budget, and in compliance with legal requirements.
• Strong leadership and management skills, with the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.
• Comprehensive knowledge of project management methodologies, tools, and techniques specific to security access control systems.
• Experience in financial management, resource allocation, and risk management within project environments.
• PMP certification or equivalent preferred.
• Ability to thrive in a fast-paced, dynamic environment, with a commitment to achieving results and driving continuous improvement.

Highlights:

• Basic + VB
• Retail Network Management
• Strategic and Operational Insight
• Inspirational Leadership Skill

Main Responsibilities

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

St John’s Home for Elderly Persons is a Residential Home under the Ministry of Social and Family Affairs. We have been providing quality and compassionate care to seniors for over 60 years and will be transiting to a Nursing Home in 2026.

Objectives of this role

To manage nursing manpower, financial and training resources; deploying nurses to meet areas of service needs; overseeing the performance of nursing practices and departmental key performance indicators; leading a culture of continuous improvement in nursing quality, productivity and innovation; mentoring and overseeing succession planning for high-potential nursing staff to take up key leadership positions. The individual should be passionate, caring and be a visionary who is dynamic, decisive, with excellent people, leadership and communication skills.

Duties and responsibilities

· Appraise work performance of nurse leaders to support their professional development required for a high performing organisation.

· Approve action plans to effect improvements following Employee Climate Survey results or feedback from stakeholders.

· Approve nursing operational and budget work plans.

· Create a conducive work environment to improve staff welfare, nursing retention and promote work-life balance.

· Achieve a high standard of nursing based on MOH’s HCSA requirement to ensure optimal service delivery for the organisation.

· Develop emergency response or business continuity plans to mitigate and respond to any incidents and collaborate with relevant governmental authorities to deal with any incidents or crisis.

· Develop succession plans and mentor identified high-potential nursing staff to take up key leadership positions.

· Drive operational process improvement.

· Establish clear competency-based career progression pathways for nursing staff.

· Establish disciplinary frameworks for staff malpractices and negligence in the service provided.

· Establish procedures for service recovery.

· Evaluate staff performance management and coaching frameworks.

· Manage manpower resource, in alignment with Ministry of Health (MOH) staffing recommendations, to achieve efficiency in manpower utilisation to meet organisational needs.

· Provide consultation for stakeholders on manpower recruitment, retention strategies and initiatives.

· Set directions, targets and work plans aligned to organisational priorities.

· Provide guidance and help staff to achieve their workplan objectives and Key Performance Indicators.

· Investigate, resolve any conflicts, grievances and complaints, and provide the necessary feedback in a timely manner.

Requirements

· A Registered Nurse with the Singapore Nursing Board

· Master of Science in Nursing or Healthcare Administration

· A minimum of 10 years of experience in leading and managing nursing functions

· A strong background in clinical management, leadership, and resident care.

· A passion to work in a social service healthcare sector

· Possess good verbal and written communication skills

· Strong decision-making, problem-solving and critical-thinking skills

· Excellent leadership skill

· Experience in managing the Nursing department budget

Responsibilities

• Develop and implement strategic plans to achieve organizational goals.
• Conduct market research and analysis to identify opportunities and threats.
• Collaborate with senior leadership to align strategic initiatives with business objectives.
• Monitor and evaluate the effectiveness of strategic initiatives.
• Lead cross-functional teams to execute strategic projects.
• Identify and assess potential partnerships, acquisitions, and other growth opportunities.
• Develop and manage budgets for strategic initiatives.
• Provide strategic guidance and support to department heads and other stakeholders.
• Prepare and present reports on strategic initiatives to senior leadership and the board of directors.
• Stay informed about industry trends and best practices.
• Foster a culture of innovation and continuous improvement.
• Ensure that strategic initiatives are aligned with the organization's mission and values.
• Develop and maintain relationships with key stakeholders, including customers, partners, and investors.
• Identify and mitigate risks associated with strategic initiatives.
• Support the development of long-term business plans and forecasts.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Master's degree or MBA preferred.
• 10+ years of experience in strategic planning, business development, or a related field.
• Proven track record of successful strategic planning and execution.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to think critically and strategically.
• Experience leading cross-functional teams.
• Strong project management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong understanding of market trends and competitive landscapes.
• Experience with financial analysis and budgeting.
• Ability to build and maintain relationships with key stakeholders.
• Strong leadership and interpersonal skills.
• High level of integrity and professionalism.

Position: Sport Programme Manager (Healthy Workplace Ecosystem)
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Associate Director, Private Clients, based in our Vistra, Singapore office. This is a full-time and permanent position within our Private Clients function.

Key Responsibilities:

1.Client Relationship Management

• Trust establishment, from getting referrals from partners to formally setting up Trust
• Work together with Trust lawyers and Tax lawyers to facilitate Trust establishment
• Facilitate to fulfill Trustrelated paperwork and documentation
• Develop and maintain strong long-term key clients’ relationships, understanding their needs and expectations, ensuring they are engaged in a professional and timely manner and capture referral opportunities.

2. Institutional Relationship Management

• Strengthen and expand relationships with institutions e.g. tax advisors, law firms, family offices, wealth management institutions, asset management companies, etc.

3. Financial Management

• Deliver or exceed allocated New Business Revenue target

4. Risk Management/Compliance

• Ensure licensed Vistra entities remain compliant with prevailing local and international legislation
• Comply with compliance requirements and adapt to an AML/CFT culture.

5. People and Operational Management

• Maintain own fiduciary specialist knowledge as well as knowledge of products and those of the intermediary/wealth management market in general

Key Requirements:

• STEP Diploma professional certification would be an advantage
• At least 8-10 years of relevant experience in the Trust or Private Client space
• Prior business development experience and proven track record of meeting and exceeding sales target
• Ability to identify client needs and market trends
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format
• Self-motivated and ability to think outside the box to solve client’s issues

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

responsibilities :

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams
• familar HDB project processing step
• above 10 years job experience

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Executive (Outreach and Engagement) works with their assigned centres to execute programmes to facilitate the interactions and engagement between the community and the clients/caregivers. He/ she works with the community partners and volunteers for these outreach and engagement programmes and guides the centre and volunteers in executing the programme activities. He/she also collaborates and establishes relationships with volunteers, grassroots organisations, and community partners to fulfil MINDS' vision of outreach and serving the unserved and underserved segment of the ID population in Singapore through the centre's operations. The Programme Executive is responsible for the planning, designing, coordination of activities and programmes promote the active participation, meaningful engagement and learning of clients from the Centre with the community partners and volunteers.  He/ she will work in close collaboration with the multi-disciplinary team, consisting of Allied Health Professionals such as the Psychologist, Social Worker, Occupational Therapist, physiotherapist, and/ or Speech Language Therapist, and Training Officers when designing the programmes. These programmes can be at the centre or outside of the centres.

The Programme Executive should have great communication, time management & problem-solving skills. They should be able to work well both independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for their clients with intellectual disability.

Networking and collaboration with internal and external stakeholders within the community

• Develop and establish professional or social networks with the local community to leverage on community resources and volunteers to meet the various needs of the clients in the centre.
• Maintain and manage relationships with the community stakeholders for sustained efforts in volunteerism, and opportunities for clients in community participation, integration and inclusion
• Coordinate recruitment, deployment, training, and appreciation of community stakeholders
• Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion in the relevant boundary where the centre operates
• Implement, review and evaluate programme impact on service users, identify and analyse trends and needs in Disability service development. Share and communicate findings in relevant internal and or external platform(s) to ensure relevance in service / sector improvement.

Programme / Curriculum planning, implementation & evaluation

• Design and plan programmes/ activities to promote learning, participation and meaningful engagement between the clients in the centre with the local community and volunteers.
• Implement the programme/ activities in collaboration with the Training Officers and/ or Multi-Disciplinary Team members in the centre
• Evaluate the effectiveness of the programme/ activities
• Identify gaps and areas of improvement for programmes/ activities

Run daily operations and activities at the Centre's Community Inclusive Space/Drop-in Centre

• Execute schedules and programmes for the clients, caregivers in the community inclusive space.
• Orientation, recognition and retention of volunteers and community partners
• Ensure the safety and well-being of community partners, volunteers and clients during programme activities, including risk assessment and management
• Execute the work processes to ensure smooth running of the Community Inclusive Space, which includes but not limited to the retail, workshop and drop-in centre portions of the space.
• Facilitate the provision of services to the community/general public with the help of the clients
• Facilitate the running of community workshops between clients, caregivers and the community

• Minimum Degree in Social Work, Psychology, or Community Services or related fields with at least 2 years working experience.

• Experienced Training Officers or Teaching Aides with an interest in Programme / Curriculum planning are welcome to apply
• A strong team-player with excellent people skills.
• Possesses strong organisation skills
• Possesses strong written and verbal communication skills
• A self-motivated, independent and adaptable individual.
• Willing to work with people with intellectual disabilities.
• Singaporeans or Singapore Permanent Resident preferred

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking for a Brand Art Director with strong design management experience. This candidate will work closely with the Head of Creative to develop Syfe’s design framework and put forth our brand for the world to see. While it’s not necessary to already have a deep understanding of finance, you should be keen to learn about investing. If you would like to design and showcase a brand that helps everyday people wrangle their hardest money problems, you are the one we are looking for.

Location: Singapore

Responsibilities

• Lead, ideate and execute design work for TTL and digital creative campaigns, across Singapore, Australia and Hong Kong.
• Collaborate with the performance advertising team to execute and develop a creative optimisation framework.
• Work with the social team on the development of a pipeline of consistent, unique and engaging social media collateral.
• Partner with external agencies on the execution and conceptualisation of creative work.
• Support the product team on the production/acquisition of brand-aligned design assets.
• Art Direction of static storyboards for the motion team to translate into motion graphics/animations.
• Development and governance of internally developed branding across creative and media touchpoints.

Qualifications

• 5-7 years of working experience either in an agency or an in-house design role.
• Proficiency with Photoshop, Illustrator and preferably Figma.
• A strong creative portfolio, demonstrating a diversity of high quality work.
• Strong interpersonal skills and ability to work effectively with marketing teams across regions.
• Prior experience working on brand guidelines and brand marketing campaigns.
• Prior experience working with product teams and some understanding of product design processes and requirements.
• Ability to handle a varied and diverse workload, while ensuring accuracy, timeliness and a high degree of attention to detail and a commitment to continuous process improvement.
• Passionate, dependable and able to work independently and collaboratively.
• Prior experience in startup is a plus.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home case study (2-3 days)
• Onsite case study presentation with the Hiring Manager and relevant stakeholders (90 min)
• Virtual/Onsite interview with our Head of Marketing (45 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

Summary

Lead the development and execution of innovative strategies, processes, and solutions that drive operational excellence across the region and in market. This role is responsible for leveraging market insights, fostering a culture of innovation, and ensuring effective adoption of new technologies to enhance service delivery and improve customer & client satisfaction across DKSH Healthcare. The Director will collaborate across teams to prioritize resources, identify high-impact opportunities, and accelerate continuous improvement initiatives.

Role

Market Insights and Competitive Analysis:

· Continuously monitor market trends, customer needs, and competitor strategies to identify opportunities for innovation.

· Use data-driven insights to inform decision-making and influence the development of solutions that enhance competitive positioning.

Innovation and Solution Development:

· Lead cross-functional teams to ideate, design, and develop cutting-edge processes and services.

· Champion and build capability in CI methodologies and techniques, share best practice

· Lead and implement pilot programs and scalable solutions that improve operational efficiency and customer experience.

Prioritization and Resource Allocation:

· Drive the prioritization of continuous improvement initiatives based on business impact, ROI, and strategic alignment.

· Optimize resource allocation to ensure high-priority projects are delivered on time and within budget.

· Collaborate with senior leadership to secure necessary investments and resources for high-impact initiatives.

Technology Adoption and Implementation:

· Champion the adoption of emerging technologies that can enhance processes and service delivery.

· Oversee the integration and deployment of new tools and systems, ensuring successful implementation and user adoption.

Monitor and assess the impact of technology on business outcomes, driving further improvements where necessary.

Leadership Responsibilities:

• Act as a thought leader, inspiring innovation across the organization by sharing market trends, emerging technologies, and best practices.
• Build and mentor a high-performing team, fostering a culture of continuous learning and improvement.
• Lead organizational change management efforts, ensuring smooth transitions as new processes, systems, and tools are introduced.
• Collaborate closely with cross-functional teams including product development, customer service, and technology to drive seamless execution of strategic initiatives.
• Selection and appointment of respective direct reports and establishing KPls with regular assessment of all performance levels.

Requirements:

• Strategic Thinking: Ability to align continuous improvement efforts with broader business goals and market dynamics.
• Project Management: Proven track record of managing complex, cross-functional initiatives with competing priorities.
• Data Analysis: Strong analytical skills to drive insights from market data, customer feedback, and operational metrics.
• Problem-Solving: Ability to tackle complex challenges by developing innovative and practical solutions.
• Change Management: Skilled in leading large-scale transformation and ensuring stakeholder buy-in and adoption.
• Market and Competitive Analysis: Deep understanding of industry trends, customer needs, and competitive landscape.
• Innovation Management: Expertise in driving the development and implementation of new solutions, services, and technologies.
• Technology Integration: Familiarity with emerging technologies and their potential applications in improving operations and service delivery.
• Process Improvement Methodologies: Proficient in Lean, Six Sigma, or other continuous improvement frameworks.

Be familiar with steel products production technology, products knowledge, and have more than 20 years of working experience in large Iron & Steel enterprises. Familiar with the supply and demand environment of the steel industry, familiar with the new cutting-edge development technology and products of the steel industry.

Be familiar with the parent company, Baosteel's position in the iron and steel industry, be familiar with the parent company Baosteel's full series of products, be familiar with the supply capacity and development plan and requirements of each series product.

Be familiar with the application fields of steel products, to combine the characteristics of each series product, analysis clearly, suitable for the parent company Baosteel's key users are related.

Be familiar with the geographical environment of Southeast Asia and South Asia, familiar with the trade policies of each country or region, and able to make reasonable and effective marketing strategies and programs for steel products according to the requirements of the parent company Baosteel, which not only meet the requirements of the parent company but also meet the various requirements of the local market.

Have the ability to obtain major steel orders through marketing planning, analysis, coordination, communication etc. according to the characteristics of various series of steel products.

Fully responsible for promoting the sales of Baosteel's cold rolled series, silicon steel series, hot-rolled series, steel for automotive application series, plate series and bar series products in Southeast Asia and South Asia.

Fully responsible for promoting the communication and coordination between the factory and the user on the specific product in terms of technical agreement, delivery, logistic, fit for purpose etc., to ensure that the product meets the delivery and requirements of the user.

Be responsible for making company annual sales & marketing plan according to the requirements of the parent company Baosteel, and then making the specific plans and strategies with all company sales units to ensure the achievement of sales targets.

Have strong will, be able to take the initiative to undertake coordination and communication of difficult problems, timely deal with various problems in steel marketing activities, all problems can be PDCA.

Be responsible for the daily management of the steel department of the company, improve work efficiency, deal with and complete the missions authorized by the company and various temporary tasks.

To expand the business to ASEAN region and beyond, the applicant should Identify new business opportunities relevant to current products, building long-term relationships with potential clients, and driving the company’s strategic in a right direction.In order to be successful as a business development director, the applicant should be an experienced and more familiar with the market in depth and had uptodated wide range of detailed market research and analysis. Able to make proposals and received detail responces from market leaders.

What We Do

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia.

Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing long lasting, mutually beneficial relationships? Here at The Trade Desk, we're in search of Business Development Directors who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What You’ll Do

• Acquire, build, and cultivate relationships with senior leaders at advertising agencies
• Work collectively with client services and with The Trade Desk trading team to cultivate and grow accounts
• Communicate the value of The Trade Desk media buying platform by presenting our core value proposition, and tailor the content to suit the needs of each audience
• Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering
• Take the lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy
• Prospect and negotiate net new MSAs (partnership contracts) and spend endeavors across agencies
• Coordinate global account discussions with go-to-market counterparts across the world
• Work closely with product, marketing and revenue teams to constantly optimize efforts relating to company-wide goals
• Identify and close strategic up-selling opportunities by understanding core client business needs
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
• Accurately manage and communicate monthly forecasts and pipeline
• Contribute to The Trade Desk culture by bringing your full self

Who You Are

• 10-12 years of experience in digital advertising sales, managing senior relationships, ideally within a programmatic environment
• Experience with creating annual business plans and conducting business reviews
• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, DMP, or other online advertising company
• Programmatic platform sales experience highly preferred
• Strong communication skills with the ability to speak with C-level clients
• Existing relationships with decision-makers at advertising agencies
• Strong quantitative skills and negotiation ability
• A passion and curiosity to continue to learn
• A consistent strive for excellence
• Proven track record of exceeding revenue expectations

About Syfe

Syfe is a digital investment platform with a mission to empower people to build their wealth for a better future.

Faced with information overload and competing priorities, people with the desire to improve their wealth and financial future lack the time, patience and know-how to put their money to work. Current solutions fail to solve the friction and problems faced with growing wealth, and as a result, people are not optimising their investment and savings.

Through Syfe’s revolutionary wealth management experience, people can grow their money to its fullest potential and manage wealth in one destination. Our innovative investment tools, strategies and access to the latest insights, support users in acting for their financial future, now. We offer leading institutional methodologies and partner with global asset managers to achieve the best outcomes for one’s money. Across our markets in Singapore, Australia and Hong Kong, Syfe’s team comprises the brightest talent from leading technology and financial institutions. Currently, over 100,000 investors in Singapore alone trust Syfe to manage their money.

Since its founding, Syfe has raised more than US$50 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards 2022, as well as being recognized as one of the Top LinkedIn Startups in Singapore 2023.

Find out more about us at www.syfe.com.

The Right Profile

We are seeking a "Director of Product Design" to drive product innovation by creating delightful user experience(s). You will lead a global and diverse team of talented designers and work closely with product and business teams to meet company objectives. If you are someone who loves solving complex problems, lives and breathes user experience - we look forward to hearing from you.

Responsibilities

• Manage, grow and empower a team of product designers and researchers distributed across India, Singapore and Hong Kong
• Bring Thought Leadership from a UX perspective and building key partnerships with Product and Business Stakeholders
• Ensure design benchmarks/requirements are met across all types of products
• Deliver customer insights (both qualitative and quantitative data) into forging current and future product strategies
• Create efficient processes with product designers and researchers to deliver the desired results and coordinate with other departments
• Ensure design benchmarks/requirements are met across all types of products
• Guide the team to optimize user-centered design processes within an agile development mindset
• Create an environment to inspire, push creativity, challenge established thinking, and identify industry best practices for user experience within the team
• Contribute to the creation of outstanding experiences, incorporating best practices in UX, and creating solid, engaging UX and UI patterns
• An entrepreneurial spirit, flexible and quick at grasping new topics, and strong willingness to drive innovation
• Be data-driven and incorporate data analysis, and feedback through testing to validation of concepts and experience paradigm
• Manage multiple work streams in a fast-paced, changing environment with cross-team dependencies

Requirements

• 12+ years of experience in product and design innovation
• Passionate about design, user experience, and deep empathy for user needs
• Prior experience in Fintech and/or Wealth tech strongly preferred.
• Passionate about financial markets and investing/trading
• Commitment to creating a culture of creativity, self-determination, quality, and psychological safety for a diverse team
• Empathy and authenticity with mastery over guiding teams through times of growth and scalability
• Experienced in advanced research methods and are familiar with JTBD/Outcome-Driven innovation
• Strategic and purposeful in making design decisions by integrating user, business, and technical considerations into your design process. You can identify when to optimize for speed and when to seek quality and hone into the details
• Effective communicator when articulating your vision, strategy, and decisions of your design solutions

What is offered

• Opportunity to be a core part of the team and shape the company
• Opportunity to learn and grow fast
• Competitive market salary
• A fun workplace
• Most importantly, an exceptional team