Key Responsibilities

• Partner with sales leadership and other functional groups to ensure the sales team has the support and guidance needed to predictably overachieve their goals.
• Identify any areas for improvement in the sales cycle that align with values and mission.
• Partner with senior sales management, marketing and other business partners to iterate and execute on a successful GTM strategy, including marketing on any marketing events within your territory.
• Lead and assist the new business or expansion teams in identifying and prioritizing prospective accounts, establishing consistent sales metrics and practices, forecast hygiene and accuracy, and ultimately generating business and successful outcomes.
• You have demonstrated success building a team, adding pipeline and fuelling explosive growth.
  • For new business, you have demonstrated track record in driving successful results through a mix of inbound and outbound closed deals (both via partnering with outbound sales development teams and/or AE self generated opportunity sourcing to close won).
  • For expansion business, you have demonstrated track record in identifying opportunities within your team’s Book of Business to generate demand and close deals by upselling and cross-selling as well as renewals.
• Provide guidance on tools used to facilitate sales cycles with an understanding of how they work together to achieve our needs for growth as well as improvement.
• Understand the Customer Profiles and Business Models to help prioritize opportunities for consistent and repeatable results for the customers and the business.
• Provide weekly and quarterly reporting on opportunity statistics, pipeline and advancement, wins and losses, and opportunities for improvement.

We are seeking an experienced Director, Financial Systems to lead our product development and management efforts in the crypto payment solutions space. This role will be responsible for defining product strategy, designing, and delivering innovative acquiring solutions to meet the needs of global customers.

Key Responsibilities

• Product Strategy: Develop and drive the product roadmap for crypto payment solutions aligned with business objectives.
• Market Analysis: Identify market trends, customer needs, and competitive dynamics to drive product innovation and optimization.
• Cross-Functional Collaboration: Work closely with technology, sales, operations, compliance, and risk management teams to ensure successful product delivery and market launch.
• Regulatory Compliance: Ensure the product meets regulatory and compliance requirements in various markets.
• Customer Experience: Enhance user experience by ensuring a secure, seamless, and efficient payment process.

Requirements

• Education: Bachelor’s degree or above in Finance, Computer Science, Marketing, or related fields preferred.
• Experience: Over 5 years of product management experience in payments, acquiring, or fintech industries; experience in crypto or blockchain is a plus.
• Market Insight: Deep understanding of the crypto payment industry with the ability to identify market opportunities and develop product strategies.
• Communication Skills: Excellent communication and presentation skills in both Chinese and English, capable of effective collaboration with global teams and clients.
• Project Management: Strong project management skills with the ability to drive multiple projects in a fast-paced environment.

Preferred Qualifications

• Familiarity with smart contracts, blockchain technology, and payment gateway solutions.
• Experience in expanding into international markets.

JOB SUMMARY

• Develop strategic overview including planning and pull-through of all Luxury Brand management & marketing initiatives and programs relevant to APEC continent. Luxury Brands for this position refer to Reserve, The Ritz-Carlton, St. Regis and JW Marriott brands.
• Partner with respective Luxury Brand Leaders at global headquarters, continent and regional/area Luxury resources and/or cross functional discipline - subject matter experts to deliver exceptional on-brand execution to sustain and elevate Marriott’s leading edge as the Luxury Brand Operator in APEC
• Partners with the respective global and continent brand teams to align consumer-facing messaging and drive brand reputation.
• Partners with the respective global, continent, regional/area marketing teams to localize the expression of the brands with full funnel efforts, not limited to PR, advertising, communications, etc. in the respective markets of APEC.
• Partner with the respective global brand teams to align on Luxury Brand proof-points and drive brand awareness / reputation in APEC
• Deliver a strategic Brand plan and integration for Luxury openings (in some instances; conversion hotels) will be a key focus.
• Consistently ensure all Brand activities consider the affiliation of our award-winning Luxury Brands to Marriott Bonvoy travel program.
• Partner with, not limited to, Loyalty, DDO, F&B, GDAP, Feasibility and Development teams to drive stronger understanding and knowledge of what each luxury brand represents, and ultimately increase Brand equity.
• Ensure delivery of efficient and effective media plans to boost the Brand awareness and lift reputation in the long term.
• Work with regional, area and hotel operations teams to ensure exceptional delivery of guest experience that creates consistent Brand preference, market share and topline performance.
• Works with area marketing teams to develop effective continent and country/market level marketing programs that continuously drive brand awareness, preference, market share and topline performance
• Understand and activate relevant Brand Partnerships that enhance Brand Positioning, resulting in stronger Brand equity.
• Owner and Approver of Brand photography, contents and assets in continent.
• Acts as the Brand Leader and coordinates on-brand solutions with key stakeholders

SCOPE
Responsible for the management & marketing of the luxury brands; as determined by the VP:

• Luxury brands APEC
• Key project facilitation and integration across APEC
• Liaison between global, continent and regional operations, as well as Brand marketing teams
• Luxury openings

CANDIDATE PROFILE
Education and Experience

• Hotel operations experience is strongly preferred.
• Prior Luxury brand management experience and marketing knowledge is an advantage.
• Eight or more years of management experience, supervising and mentoring staff; international work experience strongly preferred.
• Languages: Proficiency in English and Chinese
• Knowledge of collaboration efforts with global brand management team is preferred
• Experience with establishing and managing budgets.
• Experience in managing and directing strategic partners / agencies / vendors. Demonstrated relationship marketing skills a must.
• Experience in partnering efforts with global brand management and marketing teams is strongly preferred.
• Good presentation and communication skills
• Proven ability to lead and work with cross-functional teams in support of specific business priorities.
• Demonstrated ability to take complex projects and efforts from conception to successful execution.
• Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements.
• Ability to simultaneously manage multiple projects.
• Experience working with associates/ vendors/ customers in remote locations and international markets (multiple time zones).
• Strong team player and ability to foster relationships and collaborate across disciplines

CORE WORK ACTIVITIES
Managing Projects and Priorities

• Collaborate with Senior Director - Brand Marketing, to develop a robust full-year marketing plan that prioritizes Brand presence and accomplish desired outcomes for the luxury brands. Ensure alignment with VP-Brand and Global Brand Leaders.
• Provides direction and assistance to other team members regarding MILUX projects to ensure timely completion of assignments.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Thinks creatively and practically to develop, plan, and implement new Brand programming or initiatives.
• Understand and able to deliver strategic reporting and presentations, etc. as requested.
• Provides recommendations to improve the effectiveness of processes or programs.
• Understands and meets the needs of key stakeholders.
• Supports achievement of performance goals, budget goals, team goals, etc.

Brand Strategy & Planning

• Partners with key stakeholders on key openings and focus hotels within the Luxury brand portfolio
• Educates/communicates on brand strategy, positioning, voice, strategic pillars and competitive environment.
• Educates/communicates consumer insights
• Co-lead strategic Brand partnerships through criteria rating to deliver desired outcomes.
• Acts as the advocate of the Luxury brands in continent.

Brand Performance & Development

• Pulls through global brand strategies while ensuring alignment to APEC and market specific objectives
• Responsible for the effective pull-through and localization of new brand management, marketing or partnerships initiatives in APEC
• Partners with VP Marketing, Brand Management and AVPs and area teams to ensure owner community and other key stakeholders are well informed with regular brand & marketing updates.
• Constantly monitor brand performance and develop appropriate actions with the relevant cross function teams to achieve the brand and continent objectives

Operations & Culture

• Responsible to communicate regular brand updates and Brand education to the field and hotels.
• Work closely with properties and regional/area operations to ensure on-brand implementation of brand operating standards, procedures, and brand programs.
• Manage luxury onboarding processes and calendar for General Managers and key stakeholders.
• Provide opening brand support for all new hotels prior to countdown, coordinates with Regional/Area Directors of Operations and Marketing to ensure all branded elements of luxury openings, opening countdown, Consumer Ops support etc. are executed on brand.
• Provide guidance to hotel opening teams to ensure branded critical path document for openings and conversions are developed and maintained.
• Manage the process and planning for off-strategy (focus) hotels as designated by the global and continent Brand VP

Style & Design

• Partner with GDAP lead to ensure brand strategy is executed in design for new builds, conversions and renovations projects.
• Partner with Brand Activation and Standards team, DDO team, F&B team to deliver on-brand Guestroom, F&B, Spa, M+E experiences.
• Provides guidance on design related aspects of experience programming (sensory experience elements, look books) and engage with Regional operations team and hotels to execute flawlessly.

Marketing & PR

• Is responsible for developing and executing effective brand marketing programs that achieve/surpass brand and continent performance goals.
• Is responsible for executing customer-facing brand communications, not limited to brand-voice copywriting, use of the various assets and materials to ensure on-brand communication style.
• Partners with the APEC PR/Communications team and the area/field marketing teams to develop and execute buzz for the lxuury brands in Asia Pacific.
• Is responsible for developing/ nurturing brand partnerships that provide brand equity benefits and enhance the guest experience.

Sales

• Partners with the Continent Sales Teams as appropriate to ensure a coordinated brand and Sales approach for all brands
• Partners with B2B teams in developing best practice luxury brand consumer events
• Ensures priorities are aligned with the brands’ goals. Protects and strengthens the brands’ competitive advantage by advocating for customer needs and preferences and supporting sound business decision-making for the brand.
• Provide relevant and up-to-date brand information and education to ensure effective sales strategies and customer interaction

Growth & Development

• In conjunction with the VP Brand, partners with Development as needed to support them in immersing prospective new owners into the brand, its strategies and positioning.
• Works with Development Marketing team to produce toolkits and resources, conducts owner brand immersions and site visits to support development in securing on-strategy projects for the brand.

MANAGEMENT COMPETENCIES

Leadership

• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action.
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
  ∘ Creative Expression-The ability to generate novel ideas or strategies, and to communicate them with unusual, clever, or novel methods that captivate and influence others.
  ∘ Brand Management-The ability to generate marketing strategies that create brand recognition and differentiation and ultimately have a positive impact on customer relationships and business profitability.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a highly skilled and experienced Assistant Director/Senior Assistant Director of Corporate Services to join our dynamic team. The successful candidate will manage the corporate services functions at IME, which include administration, purchasing, budgeting, resource planning, and other corporate support, ensuring efficient and effective operations.

Job Responsibilities:

• Oversee and manage the Corporate Services functions.
• Lead the annual budget exercise and forecast reporting. Oversee the preparation, monitoring and management of funds.
• Provide financial insights and strategic advice to support business planning and decision making.
• Drive transformation efforts by proactively reviewing and suggesting improvements to operational efficiency and cost control.
• Maintains strong internal controls and governance, balancing public accountability, prudent use of funds, and operational efficiency.
• Mentor your team and foster a positive and productive work environment.
• Undertake ad-hoc tasks as assigned.

Job Requirements

• Preferably at least 8 years of relevant experience, with minimum of 3 years in a supervisory role.
• Strong strategic and analytical thinking skills in decision making.
• Excellent interpersonal and communication skills (written and verbal).
• Highly motivated, detail-oriented, and results-driven.
• Familiar with SAP and proficiency in data analytics/visualization tools like Power BI will be beneficial.

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

The Membership & Corporate Relations (MCR) actively promote and engage SNEF members and employers at large. We are expanding and are looking for Executives/ Senior Executives who are passionate to work with C suite and HR leaders to promote good employment practices and advocate the interests of employers.

Responsibilities:

• Drives and monitor the recruitment and retention efforts of SNEF membership.
• Drives and monitor the development and execution of engagement efforts for SNEF members and stakeholders.
• Drives and monitor efforts to enhance the members experience.
• Assist the department head in the routine submission of the governance reports.
• Assist the department head in task assigned to the department.

Job Requirements:

• Must have 5 years of relevant experience.
• Bachelor's Degree in Marketing / Business and related fields of study.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Responsibilities:

• Identify and analyze technology trends and emerging issues that could impact infrastructure service delivery, and proactively recommend alternative solutions or corrective actions when necessary.
• Design, plan, and implement hybrid cloud infrastructure, integrating operational and security tools to meet both operational and security requirements.
• Conduct capacity planning and performance optimization for infrastructure, introducing improvements and enhancements to existing systems and processes.
• Develop infrastructure architecture blueprints and roadmaps, planning the integration of new systems into the existing infrastructure.
• Lead technical project implementations, ensuring the effective deployment of infrastructure solutions, and overseeing the transformation of operational processes to meet evolving business needs and architecture changes.
• Collaborate with project teams, users, and stakeholders to understand business requirements and IT challenges, offering technical solutions and design best practices. Solutions range from straightforward hardware proposals (e.g., physical servers with GPU) to complex, multi-tiered virtualization and hybrid cloud solutions, considering regulatory, security, cost, and sustainability factors.
• Plan and manage procurement schedules, develop technical specifications, and oversee procurement activities to ensure timely acquisition of services, hardware, and software.
• Hands-on technical expertise for proof-of-concept setups and the eventual integration and deployment of new technologies.
• Manage infrastructure upgrades, ensuring smooth transitions and replacements of components or tools reaching end-of-life (EOL) or end-of-service (EOS).

Requirements:

• A relevant university degree with at least 12 years of relevant experience in infrastructure management.
• 8+ years of experience as an infrastructure architect and/or technical lead, involved in solution development and infrastructure design and deployment.
• 4+ years of experience leading IT infrastructure projects with contract values of at least S$5 million.
• Deep knowledge of operational and security frameworks (e.g., ITIL, ISO27001) and best practices.
• Expertise in a variety of technologies, including cloud, network, compute, storage, container management platforms, security tools, observability platforms, automation tools, and cloud computing models and services.
• Solid technical experience in one or more of the following:Linux/Windows operating system administration
  Security, automation, and operational tools for systems, platforms, and databases
  VMware, public cloud administration, and containerization
  ITSM and monitoring tools
• Strong understanding of IT services, processes, and governance.
• Exceptional analytical skills and attention to detail, with the ability to prioritize technologies and define the technology stack according to business needs.
• Strategic thinker with the ability to develop innovative infrastructure designs that align with business goals.
• Capable of preparing and delivering presentations, proposals, and technical specifications independently.
• Confident in presenting solution proposals and providing project updates to stakeholders at various levels.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

​Our Client is an established company in Singapore, who is seeking to recruit an Associate Director, Cyber Product.

Associate Director, Cybersecurity Product Management

In this role, you will be responsible for managing the lifecycle of cybersecurity products, collaborating closely with cross-functional teams, and ensuring our offerings meet the evolving needs of customers in a rapidly changing threat landscape.

Responsibilities

· Product Strategy and Roadmap: Define and execute the product strategy and roadmap for cybersecurity solutions, aligning with the company’s goals and market demands.

· Market Research and Analysis: Conduct market research, gather customer insights, and analyze competitive products to identify trends, gaps, and opportunities in the cybersecurity space.

· Product Lifecycle Management: Oversee the product lifecycle from ideation and development through launch, enhancement, and retirement, ensuring successful delivery and alignment with business objectives.

· Collaboration: Work closely with engineering, marketing, sales, and customer success teams to deliver high-quality products that meet customer requirements and regulatory standards.

· Stakeholder Communication: Act as the point of contact for product-related communication with internal and external stakeholders, including senior management, partners, and customers.

· Customer Advocacy: Engage with customers to understand their cybersecurity needs, challenges, and feedback to shape product features and enhancements.

· Performance Metrics: Define, monitor, and report on key performance indicators (KPIs) to measure product success, customer satisfaction, and market impact.

· Risk and Compliance: Ensure that product features comply with cybersecurity standards and regulations, such as NIST, PDPA, GDPR, or ISO 27001.

· Budget Management: Oversee budget planning and resource allocation for product initiatives, ensuring efficient use of resources.

Requirements

· Education: Bachelor’s degree in computer science, Cybersecurity, Information Systems, Business, or a related field (Master’s preferred).

· Experience: 7+ years of experience in solutions, product and business management, with a focus on cybersecurity products; experience in a leadership or management role is a plus.

· Technical Skills: Strong understanding of cybersecurity technologies and trends, including threat detection, endpoint security, identity management, and cloud security.

· Product Management Expertise: Proficiency in product management methodologies, including Agile and Lean, with experience managing the full product lifecycle.

· Analytical Skills: Ability to analyze market trends, customer feedback, and performance metrics to make informed product decisions.

· Leadership and Collaboration: Excellent interpersonal skills with a track record of cross-functional collaboration and team management.

· Certifications: Industry certifications (such as CISSP, CISM, or PMP) are a plus

· Communication Skills: Exceptional verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Role profile:

The Regional Sales Performance Enablement (SPE) Director is a business partner to the Group Head of Sales for APAC and the SAM APAC Leadership Team. The role supports and enables Sales & Account Management (SAM) in APAC by providing data insights to drive growth and manage risks, and ensuring that sales tools and processes are optimized.

Role summary:

The role is a key part of the SAM APAC Leadership Team, providing structure and consistency to the operating rhythm and ensuring the leadership team is well positioned to achieved against strategic plans and objectives. This entails direct management of the Regionally Managed Accounts Enablement Manager, as well as taking a wider view of how we enable Account Management, Sales, Customer Success and other roles across the region.

You will lead the business by bringing data driven insights which deliver growth and anticipate risks across the entire APAC business. Through partnership with relevant functions, you will encourage adoption of enablement tools, processes and standard methodologies, and identify areas for improvement.

What you'll be doing:

The role has a number of responsibilities which fall into three areas: Business Management, Business Partnering and Improving Productivity

Business Management:

• Ensure APAC operating rhythm is coordinated and driving value, including account plan reviews, regional leadership meetings and preparation for global reviews
• Build effective communication plans for APAC
• Bringing SPE APAC based business partners together to align support we give to the APAC LT

Business Partnering

• Support APAC leadership to run the business as a strategic advisor
• Build action plans to improve the health of the business through regular review of key leading and lagging indicators
• Proactively review analytics to bring insights and drive a data-driven decision making culture
• Coordinate and translate business requirements for delivery at scale

Improving Productivity

• Drive scale to our business by measuring adoption of standards and embedding change (e.g. TOM execution)
• Continuous improvement through feedback loops
• Build strong partnership across LSEG to identify areas of productivity improvements
• Optimize and embed RACI model

What you'll bring:

• The successful candidate will have the ability to lead through influence, run and land change, coordinate cadences, manage action plans, and derive insight from dashboards and analytics
• Strong collaboration skills as we partner across a wide range of functions and seniorities
• Advantageous to have a background in Sales Enablement or a frontline Sales and Account Management role, and knowledge of sales tools such as Salesforce

What you’ll get in return:

• Work closely with leadership teams, supporting them to agree strategic direction and manage actions plans to deliver against goals
• High profile within the business and the opportunity to build a well rounded perspective of how LSEG operates
• We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements. We take a hybrid approach to workplace, this role is blended

Job Description

The Event Director is the visionary leader responsible for the brand's overall ownership, exceptional customer experience, and sustained growth. This role focuses on market leadership by identifying expansion opportunities in adjacent markets and sectors through innovative strategies like mergers and acquisitions (M&A), new product launches, and geo-adaptations.

The Event Director is accountable for the brand's P&L, ensuring financial, operational, and customer performance excellence across all products. Collaborating with Marketing and Operations, the role emphasizes revenue growth and margin improvement, while driving innovation and long-term strategies to maintain the brand's industry prominence. The individual will be recognized as a thought leader, with deep market insight and a strong network of industry relationships.

Key Responsibilities

• Develop and execute strategic plans to enhance the value proposition and market positioning of products.
• Improve customer experience and drive brand growth through M&A, new launches, and geographic expansions.
• Deliver complementary products, including conferences and seminars, to strengthen the brand ecosystem.
• Identify new market opportunities and integrate them into product and brand strategies.
• Lead the creation of 3-5 year brand strategies for sustained growth.
• Own the brand's P&L, ensuring financial, operational, and customer performance metrics are met.
• Collaborate with the Sales Director to set revenue targets and develop effective sales strategies.
• Maintain key customer relationships, ensuring alignment with their business strategies and needs.
• Oversee the design and strategic changes of the event floorplan to optimize customer experience.
• Innovate with new formats, features, and partnerships to attract buyers, enhance engagement, and increase revenue.
• Implement pricing strategies to boost profitability and achieve long-term goals.

Success Metrics

• Brand P&L performance and gross revenue.
• Year-on-year gross margin and profit growth.
• Customer satisfaction and loyalty indicators, including re-book rates and Net Promoter Scores (NPS).
• Market positioning, customer engagement, and industry eminence.
• Successful execution of new product launches and strategic initiatives.

Qualifications

• Bachelor’s Degree or equivalent from a recognized university.
• 12–15 years of experience in a brand or product role, including 5–8 years in a leadership position within a multinational organization.
• Proven success in developing and executing brand and sales strategies.
• Expertise in managing relationships with international customers across diverse regions and cultures.
• Charismatic, independent leader with strong communication and interpersonal skills.
• Strategic mindset with a proven ability to define and achieve revenue targets.
• Experience in reporting, budgeting, and forecasting processes.
• Strong collaboration skills within a matrixed business environment.
• Ability to inspire, engage, and build trusted relationships with senior-level stakeholders.
• Willingness to travel to APAC (20–30%).

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Programme Coordinator

Working days : 5.5days

Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)

Salary Range : $2000 - $3000

Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Summary

The position of Managing Director is a full-time position based in Singapore.

As Managing Director you will:

• Continuous quality control and monitoring of all editors in the office and actively address improvements where required.
• Liaise with the section leaders from China offices.
• Organize training courses for all editors in the office.
• Lead the scholar visiting activities in the office, including editors, authors, society representatives, university leadership and industry, with a view to understanding their professional and organizational needs and ongoing market developments.
• Analyze the editorial data in the office, and prepare the report to the management team

Requirements:

• Ph.D. degree in all fields
• Strong English skills in written and spoken language
• The ability to multi-task, attention to detail
• Organizational and time management skills
• At least 5+ years of professional experience with scholarship publishing
• Strong communication and coordination skills
• Have experiences in managing a team of 20+ people

What we offer:

• Career Learning Development
• Attractive Incentives & Reward Schemes
• Flat Organizational Structures
• Travel Trips to the Other MDPI Offices
• To Have Access to Online Training Programs & Attend the Best Scientific Conferences
• Competitive Salary, Benefits and Equity
• Personal Health Insurance (Inclusive of Medical & Dental)
• Employee Referral Bonus

About MDPI:

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 300 diverse, peer-reviewed, open access journals supported by over 84,200 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI has its headquarters in Basel, Switzerland with additional offices in Europe and Asia. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

• Manages a portfolio of brands
• Managing existing accounts and grow the business via both ethical and consumer promotions.
• Develop and execute the company's business strategies in order to attain goals.
• Provide strategic advice to the board and Chairperson.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
• Expertise in sales and marketing in the cosmetic industry.
• Further develop and enhance company culture.
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times.
• Oversee the company’s financial performance, investments and other business ventures.
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• At least 10 years of proven experience as Managing Director or other managerial position in the relevant industry.
• Strong understanding of corporate finance and measures of performance.
• Thorough knowledge of market changes and forces that influence the company
• Ability to work under pressure and meet deadlines in a fast-paced creative environment.
• Superior quantitative and qualitative analytical skills.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven min 10 years experience as Managing Director or other managerial position
• Demonstrable experience in developing strategic and business plans
• Thorough knowledge of market changes and forces that influence the company
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

• Possess a recognized degree in Civil Engineering with at least twenty years of post-graduation relevant experience and of which at least five years as a Project Director in building projects.
• Provide advice and guidance to Project Managers.
• Monitor and certify payments to suppliers and sub-contractors.
• Ensure sufficient resources for the project team in terms of organization structure/staffing, project financing and machinery investment/rental.
• Resolve any issues that the Project Manager cannot resolve
• Determine staffing and suitability of key personnel in the Project Team, namely Project Manager and Deputy Project Manager.
• Provide technical and engineering support to the Project Managers.
• Identify and assess any foreseeable risks arising from the workplace or work processes.
• Take reasonably practical measures to eliminate any foreseeable risk to any person at the workplace.
• Ensure safe work procedures are implemented to control risks.
• Represent the Organization on important issues pertaining to the project.
• Attend project meetings with clients and consultants.

Good knowledge in Electrical (LV & HV) & Mechanical, knowledge in building/ critical facilities Power management, uninterruptible power supplies or standby generators are essential

Responsibilities:

Project Oversight

• Oversee the planning, execution, and completion of building/critical facilities power management construction projects.
• Manage project planning, cost control, scheduling, and documentation.
• Ensure all projects meet safety compliance, are delivered within budget, and are signed off by clients.
• Liaise with internal and external stakeholders to maintain strong relationships and address project requirements.
• Resolve operational and technical project issues promptly to prevent disruptions.

Resource and Cost Management

• Monitor and improve the operational systems, processes, and infrastructure to ensure smooth functioning and efficiency across all areas of the organization.
• Ensure that building/facilities management operations run efficiently, meeting both the immediate and long-term goals.
• Develop and implement operational strategies that align with the organization's business goals.
• Create and execute plans for managing day-to-day operations, including resource allocation, staffing, logistics, and workflow processes, ensuring optimal utilization to meet project deadlines and quality standards.

Safety and Compliance

• Maintain a safe and clean worksite environment, complying with ISO and OSHA standards.
• Prioritize workplace safety and cleanliness, handling emergencies and incidents effectively.
• Address operational issues, including facility management problems, supply chain disruptions, or technical challenges, ensuring minimal disruption to the business.
• Respond to crises (e.g., system failures, accidents) promptly and develop contingency plans to prevent recurrence.

Operational Excellence

• Develop strategies and metrics to ensure team performance aligns with company standards.
• Manage logistics to ensure accurate delivery and accountability of materials.
• Track project developments through detailed documentation of processes and milestones.
• Stay informed on industry trends and best practices, integrating them into operations.
• Develop and manage operational budgets for multiple projects and departments, ensuring that cost control measures are in place.
• Continuously assess costs, identify potential savings, and maintain financial discipline while meeting the project requirements.
• Provide leadership, mentorship, and direction to cross-functional teams, ensuring that employees are motivated, trained, and supported in their roles.
• Foster a culture of continuous improvement and collaboration across departments.
• Regularly report on operational performance to senior management, highlighting achievements, challenges, and improvement opportunities.

Requirements:

• Tertiary Degree in a Construction/Building/Project Management/Electrical or Mechanical Engineering related field with at least 10 years of working experiences in the Construction projects.
• Good knowledge in Electrical (LV & HV) & Mechanical, knowledge in building/ critical facilities Power management, uninterruptible power supplies or standby generators are essential.
• A strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Capable of managing & coordinating sub-contractors/ suppliers/ vendors both on & off site to meet project deadlines.
• Exceptional leadership and people management skills.
• Sound knowledge of Project Management procedures.
• Ability to travel across the region (when required).
• 
  

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Summary

Purpose of job

The role involves proactively engaging clients, organising social activities and encouraging an active lifestyle to prevent social isolation. The position also entails referring clients to relevant community care and social assistance when needed. Under the Age Well SG initiatives, the role requires collaboration with primary care physicians (e.g., family doctors) to empower residents in taking charge of their journey toward healthier and more active lifestyles.

Key Responsibility Areas

• Plan and conduct evidence-based active ageing programmes.
• Plan and coordinate support for clients requiring befriending and buddying services.
• Lead group work and outreach activities.
• Support AAC-CREST integration initiatives.
• Recruit, train, and match volunteers to appropriate services.
• Build community partnerships and enhance existing resources.
• Administer new intakes and conduct necessary health assessments for clients.
• Monitor and record clients' vital signs.
• Maintain a membership and volunteer management database using the in-house AAC system.
• Perform administrative tasks, including maintaining up-to-date client and volunteer records.
• Attend to client inquiries.
• Continuously improve the quality of services and programmes.
• Undertake any other duties assigned by the Manager or Executive Director.

Requirements

Experience:

• Prior working experience in a Senior Activity Centre or Active Ageing Centre is advantageous.
• Resourceful, proactive, responsible, and client-focused.
• Strong communication and interpersonal skills; ability to converse in local dialects is an added advantage.
• Strong passion and commitment to working with seniors.
• Proficient in MS Office and Google Suite applications.
• Ability to work independently and as part of a team.

Qualifications:

Diploma in Social Work or relevant training certification.

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

SPD's Enabling Services Hubs (ESH) aim to develop a stronger ecosystem of support for persons with disabilities in the community with information and referral, social and recreational activities, caregiver support and continual education and learning courses for persons with disabilities.

Read more about us here: https://www.spd.org.sg/the-first-enabling-services-hub-to-bring-services-closer-to-persons-with-disabilities-and-their-families/

Location: Punggol

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Administration & Operations

• Responsible to ESH Lead and Director, Adult & Elderly Services in all matters pertaining to the administration and programme planning of ESH On-site services.
• Recommend policies and practices for the efficient and effective operation and management of services and assist ESH, Lead and Director in implementing those policies and practices.
• Responsible for achieving key performance indicators in the client reach, outcomes and impact, providing progress reports and assisting in data analysis for planning and reporting purposes.

Service Development and Sustainability

• Supervise the programme planning and delivery which includes developing/implementing service elements that are evidence-informed and clinical relevance for clients and families.
• Oversee the enrolment of clients into the on-site services.
• Develop and manage the multidisciplinary team ensuring efficient use of staff and volunteers.
• Responsible for ground sensing to find out the needs of the clients/caregivers in the area (working closely with the Outreach Services Team) and which programmes to prioritise.

Networking & Professional Matters

• Responsible for outreach to referral agencies, community organisations and any other relevant agencies.
• Participate in events organised or supported by SPD and assist the organisation in developing strong networks with other Social Service Agencies (SSA), community organizations and funding bodies like MSF, SSOs, PA, NCSS, SG Enable.
• Supervise a multidisciplinary professional team including social workers, therapists and instructors and work with caregivers/clients to offer services to the clients.
• Responsible for the booking of facilities within the CC and working with community partners to plan for social inclusion activities.

Other Duties

• Any other duties as may be assigned from time to time.

B) JOB HOLDER REQUIREMENT

• A degree in any discipline related to social sciences or related disciplines
• At least 3 years of relevant working experience in managing programmes for people with disabilities
• Analytical, flexible, resilient and ability to see different perspectives and draw connectivity
• Confident as an independent project/team lead who can foster good teamwork
• Able to work in the evenings, Saturdays and/or Sundays

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.

THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Programme Planning and Implementation

• Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MOH, AIC, or MSF via their reporting systems, etc.
• Establish and motivate seniors to run mutual help groups.
• To conduct regular outreach to the seniors in identified HDB blocks/Private residences with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable and socially isolated seniors to monitor their well-being.

Volunteer Development

• Recruit, interview and screen potential volunteers.
• Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the AAC.
• Serve as the key communication link between the AAC and its volunteers

• Polytechnic Diploma in any Discipline
• WSQ Diploma/ Advanced Diploma in Social Services

• Working Hours: 8:30am to 5:30pm (Mon-Fri) | 8:30am to 12:30pm (alternate saturdays)
• Islandwide (East, West, South, etc.)

As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a highly skilled and experienced Assistant Director/Senior Assistant Director of Corporate Services to join our dynamic team. The successful candidate will manage the corporate services functions at IME, which include administration, purchasing, budgeting, resource planning, and other corporate support, ensuring efficient and effective operations.

Job Responsibilities:

• Oversee and manage the Corporate Services functions.
• Lead the annual budget exercise and forecast reporting. Oversee the preparation, monitoring and management of funds.
• Provide financial insights and strategic advice to support business planning and decision making.
• Drive transformation efforts by proactively reviewing and suggesting improvements to operational efficiency and cost control.
• Maintains strong internal controls and governance, balancing public accountability, prudent use of funds, and operational efficiency.
• Mentor your team and foster a positive and productive work environment.
• Undertake ad-hoc tasks as assigned.

Job Requirements

• Preferably at least 8 years of relevant experience, with minimum of 3 years in a supervisory role.
• Strong strategic and analytical thinking skills in decision making.
• Excellent interpersonal and communication skills (written and verbal).
• Highly motivated, detail-oriented, and results-driven.
• Familiar with SAP and proficiency in data analytics/visualization tools like Power BI will be beneficial.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

We are seeking a proficient Account Director to lead all aspects of and drive growth within our portfolio of regional financial services clients, including banks, asset management firms, and other financial institutions. This role is critical for the expansion and retention of our book of business, focusing on deepening client relationships, delivering high-value solutions, and ensuring customer success. The Account Director will lead a team of account managers, providing guidance, mentorship, and strategic oversight to optimize performance and client engagement.

Key Responsibilities:

• Client Relationship Management:
• Serve as the primary point of contact for clients, developing positive relationships and understanding their evolving needs.
• Proactively find opportunities for upselling and cross-selling within existing accounts to drive revenue growth.
• Ensure positive customer experience by aligning solutions with client objectives and maintaining a regular cadence of strategic discussions.
• Business Growth & Retention:
• Develop and implement strategic plans to increase revenue within the assigned portfolio.
• Focus on client retention through continuous engagement and the delivery of high-impact solutions.
• Collaborate with internal teams (product, marketing, and operations) to tailor offerings and deliver customized solutions for clients.
• Team Leadership & Development:
• Lead, mentor, and lead a team of commercial relationship managers, setting clear performance expectations and providing ongoing support for professional growth.
• Foster a collaborative and inspiring culture, encouraging knowledge-sharing and skill development.
• Conduct regular performance evaluations and build individual development plans for each team member.
• Planning & Forecasting:
• Conduct regular account reviews, supervising performance metrics and forecasting revenue growth for the portfolio.
• Work closely with senior leadership to align account strategies with overall business goals and growth targets.
• Scan for market trends and competitive landscape to identify new opportunities for client engagement and growth.
• Operational Excellence:
• Lead all aspects of commercial management, renewals, and service-level agreements to ensure alignment with client expectations.
• Drive process improvements within the account management function to increase efficiency and client satisfaction.
• Ensure compliance with regulatory and industry standards across client engagements.

Qualifications:

• Bachelor’s degree in Business, Finance, or any major field; MBA degree or equivalent experience is preferred.
• Proven experience in account management, relationship management, or a related field, with a focus on financial sector.
• Consistent track record in leading large accounts and achieving revenue growth targets.
• Strong leadership skills with experience of nurturing talent and building strong teams.
• Deep understanding of global markets, asset management, investment banking and fintechs.
• Excellent communication, negotiation, and social skills.
• Ability to analyze market trends, client needs, and industry developments to drive pivotal initiatives.

Skills:

• Critical thinking and problem-solving abilities.
• Strong relationship management and networking skills.
• Leadership and team-building capabilities.
• Proficiency in CRM software and account management tools.
• Growth mindset with a focus on achieving measurable goals.

[What the role is]

NEA is the lead agency for planning after-death facilities and services in Singapore. The Memorial Facilities and Planning Division oversees the planning and provision of these facilities. You will be responsible for leading the planning and launching of new after-death facilities, and maintaining oversight of the development process. This includes projecting the after-death facility requirements and other after-death trade demands as our demographics change over time.

This role requires close collaboration and consultation with multiple stakeholders, to ensure timely and sustainable provision of such facilities. The candidate must have a good eye for detail and will take on finance and procurement responsibilities.

[What you will be working on]

Your job responsibilities include:

• Lead the planning and development of after-death facilities and managing consultants and contractors
• Formulate policy and operational strategies to manage disamenities arising from after-death facilities
• Review and develop relevant policies and regulations related to after-death services
• Respond and attend to feedback
• Adapt to changing priorities and take on additional responsibilities as required by work exigencies

[What we are looking for]

Job Requirements:

• 5 years of relevant working experience
• Interest in development / construction project management, policy, or land-use planning
• Experienced in calling and administering public tenders
• Sound written and verbal communication skills
• Strong analytical, conceptualisation and problem-solving skills
• Attention to detail
• Thrive in a fast-paced environment and can manage multiple priorities and stakeholders at the same time.
• Self-driven and always ready to strive for improvement
• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager-Assistant-Director--Planning-Branch-2-_JR-10000035061

The Director, Advertiser Solutions DSPs is responsible for developing key senior relationships and driving revenue with our DSP partners by helping them to fulfil their business needs and optimize their potential for our publishers.

Working out of the Singapore office, the Director of Ad Solutions, DSP will be tasked with engaging contacts at DSPs, challenging their current assumptions, selling in new partnership ideas and increasing investment opportunities on PubMatic. This is a highly visible and strategically important role for PubMatic in APAC. We are looking for an individual whose experience has given him or her a keen understanding of changing DSP behaviour and how that affects media buying strategies. Successfully doing so requires a strategic, collaborative thinker who can bring in other PubMatic executives across the APAC markets and subject-matter experts as needed.

Areas of focus will include strategy definition, assisting local in-market teams to close large DSP partnerships, provide deep internal expertise as a subject matter expert on DSP trends and external evangelization at key events. The role reports into the VP Ad Solutions, APAC.

The candidate should strive to exceed revenue targets through active selling, account management, program implementation and managing terms and expectations for new and existing clients. Candidates should possess strong sales skills and have experience in managing existing clients.

The candidate would be required to effectively communicate at multiple levels from junior to top level executives, both internally and externally. Internally, the role requires close collaboration with the following groups: Technical Operations, Publisher Sales, Publisher Account Management, local and global Ad Solutions team members and the global Product Management teams.

Responsibilities:

• Work with the APAC leadership team to formulate DSP strategy, define opportunity and achieve business goals
• Understand regional market needs with a focus on Australia, India, Indonesia, Thailand, Philippines, Singapore & Japan
• Position PubMatic as the preferred supply source amongst the key DSPs by developing a deep understanding of their buying requirements and priorities to ensure we meet their needs
• Collaborate with the marketing team to evangelize PubMatic’s offering through appearances at industry events and crafting thought leadership pieces for the trade press
• Contribute to and execute the global sales strategy across DSPs in APAC
• Conduct quarterly business reviews and ongoing direct client management and entertainment with the DSPs
• Work with DSP partners on a regular basis while providing excellent customer service including proactive media packaging of publisher opportunities resulting in higher publisher revenue
• Facilitating in the roll-out of global/regional SPO deals pertaining to DSPs in APAC markets and ensuring that we are seeing an increase in investments
• Engage with senior level demand leads across APAC to help define sales strategy with respect to engaging with DSPs

Travel as necessary in support of business objectives (prospect/client meetings, conferences, internal meetings)

Competencies

• 10+ years of related experience in sales, business development, and/or product within an advertising technology company
• Deep understanding of the programmatic ecosystem in Australia, India, Indonesia, Thailand, Philippines, Singapore and Japan
• Growth mindset: willing to take risks, ask questions
• Solution leadership: able to shape the roadmap of features requested by clients and lead discussion in relationship with our Product Management and R&D team
• Understand the dynamics of the sell-side, most notably operations of supply side platforms and ad serving tech
• Clear communicator and service-oriented leader
• Ability to present effectively to C-level executives and confidently navigate challenges
• While proficiency in Mandarin is not mandatory, it would be a beneficial addition for this role

JOB OVERVIEW

We are looking for an energetic and passionate individual to join Community Foundation of Singapore (CFS) as a Assistant Director, Charities & Grants Team. CFS is the only philanthropic foundation in Singapore that funds charity programmes across all causes. This provides opportunities to create impact across diverse needs in Singapore. Grant making in CFS is evolving towards becoming a catalyst for systemic change with a greater emphasis on sustainability and impact. We are looking for talents who can support CFS to drive the grantmaking strategies and operations and achieve greater efficiency, efficacy and impact.

KEY RESPONSIBILITIES

Catalyse Grants

• Develop innovative evidence based grantmaking strategies and practices and re-imagine how donations can create impact for charities
• Oversee the development of grantmaking features for a new donor portal platform. Support the development of a new platform driven way to engage donors and charities and create novel online-offline experiences that enrich the donor’s philanthropic experience.
• Generate significantly large value grants in partnership with donors and charity partners that improve impact delivery to the community

Impact Measurement

• Develop and launch CFS Social Impact Framework that captures CFS’ direct and indirect contributions to our charity partners and beneficiaries

Operational Improvement

• Streamline and enhance current grantmaking processes to improve productivity
• Analyse grant making data to improve grant making and charity engagement strategies
• Oversee knowledge and data management for the team with regular generation of reports on grantmaking trends, cause insights, donor demand.

COMPETENCIES

• Basic degree in Social Sciences preferred;
• At least 7 years of direct experience working in fundraising, managing grants or programmes in non-profit sector or public service sector
• Core competencies in donor engagement, programme development, programme evaluation, and grant management.
• Good interpersonal skills and strong proactive attitude.
• Supportive team player and enjoys collaborating with others on projects
• Meticulous eye for detail

We regret that only shortlisted candidates will be notifed.

About the Company

Intralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly when working through the firewall. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise. Intralinks has more than 15 years of experience with a track record of enabling business collaborations and high-stakes transactions valued at more than $19 trillion. Intralinks is a trusted provider of easy-to-use, enterprise strength, cloud-based collaboration solutions. Intralinks is headquartered in the USA and operates more than twenty offices on four continents

About the Role

Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our services and continue to purchase on a recurring basis. As such, we need an executive to own driving success for our APAC customers. This role includes responsibilities for Customer Success activities (on-boarding, adoption, advocacy, retention) and outcomes (e.g., renewals, up-sell).

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for key clients in the APAC region, building and maintaining strong, long-term relationships. Understand clients' business objectives, challenges, and expectations.
• Client Onboarding and Adoption: Lead the onboarding process for new clients, ensuring a smooth transition and implementation of services.
• Customer Success Planning: Develop and implement customer success strategies to drive client engagement, retention, and loyalty. Define success metrics, KPIs, and benchmarks to measure and track client satisfaction, usage, and outcomes.
• Client Advocacy and Feedback: Act as a client advocate within the organization, representing the voice of the customer. Solicit and gather client feedback, testimonials, and case studies to showcase success stories and drive business growth.
• Team Leadership and Development: Lead World-class Customer Success Team in the APAC region. Attract and retain high potential individual contributors into team. Foster collaboration within team and across the organization. Provide guidance, coaching, and support to help team members. Encourage continuous learning within team.
• Performance Monitoring and Reporting: Monitor and analyze key performance metrics related to customer success, including client retention rates, satisfaction scores, and revenue growth. Prepare regular reports, dashboards, and presentations for internal stakeholders and executive leadership.
• Cross-functional Collaboration: Collaborate with internal teams such as sales, technical operations, and product management to ensure alignment of customer success initiatives with overall business objectives.

Qualifications

• Experience: 7+ years experience in years of customer success experience working in B2B SaaS Environments.
• Management Experience: 5+ years of management experience as a customer success team manager or leader.
• Ability to manage influence through persuasion, negotiation, and consensus building.
• Strong empathy for customers and passion for revenue and growth.
• Analytical and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.
• Excellent English communication and presentation skills.
• Travel: Willingness to travel up to 10% of the time across the APAC region.
• Relevant Bachelor’s degree.