Job Scope

Reporting to HOD Operations, you are expected to identify areas of improvements in these programmes, implement quality control measures and develop information materials for distribution to clients and volunteers, at HQ and on-site.

Main Job Role:

1. Plan and develop Tri Love Elderly (TLE) Programmes and Operations
2. New TLE Programme Development (involving volunteers) on site
3. Programme Administrative and Coordination Duties
4. Community Outreach and Engagement
5. Stakeholder Relationship (Internal and External)

Key duties and responsibilities:

● Manage the day-to-day Tri Love Elderly (TLE) programme operations at the assigned work site and ensure that it runs smoothly and efficiently

● To plan and develop the Tri Love Elderly (TLE) operations of daily programmes and ad hoc activities such as excursion, visit to nursing homes etc.

● To develop new TLE programme and activities and coordinate the deployment of volunteers to support programme operations on site

● To perform programme administrative and coordination duties

● To collaborate with external agencies and work partners for community outreach and engagement activities

● To participate in and support cross-department events such as volunteer appreciation, fundraising events etc.

Pre-requisites:

General:

1. O/A Levels or Diploma or Degree holders in any discipline
2. Effectively bilingual (English and Chinese)
3. Attention to detail
4. Excellent administrative and project coordination skills
5. Flexible and adaptable to change
6. Good communicator
7. Team player

Technical

1. Proficient in Microsoft Office
2. Possess 2-3 years’ work experience in social services or customer service or project management or administration
3. Able to play a musical instrument ie guitar/ukulele or others is added advantage

Salary range: $2,800 to $3,300

Responsibilities

• Engage and strengthen the capability and effectiveness of the team comprising HR Business Partners and HR Generalists.
• Build relationship as a trusted HR advisor with senior stakeholders and managers in the assigned Colleges/Schools/Centres, including display of strong professional credibility;
• Develop intimate knowledge of business needs of the assigned Colleges/Schools/Centres, translate business agenda into a HR agenda and ensure HR programmes are fit for purpose;
• Collaborate with the Dean, School Chairs, Centre Directors, HR Business Partners at College/Schools level, HR Centre of Excellence and NTU Shared Services – HR (NSS-HR) to develop and deliver HR solutions to address business needs;
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies;
• Educate the People Managers and employees on policy/ system changes and implications, as well as understand and gather their feedback and inputs;
• Lead the team in the planning and implementation of HR programmes and continuous improvement projects for three job family groups – Faculty, Researchers and Administration staff of the assigned Colleges;
• Lead the launch and management of the Annual Performance Management cycle and oversee the facilitation of the University’s central performance review meetings for the Leadership Team and stakeholders of the Colleges/ Schools/ Centres;
• Provide expert advice and support employee relations matters, conflict, disciplinary matters, unsatisfactory performance; and
• Lead and manage projects and programmes assigned.

Requirements

• At least 12 years of relevant HR experience, including at least 5 years in a supervisory/leadership position
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels
• Strategic mindset and perspective, comfortable with ambiguity with the ability to diagnose current state, anticipate future needs and recommend forward approaches.
• Good understanding and practical application of local employment law and HR practices, and familiar with the emerging HR trends
• Collaborative, agile and resourceful
• Comfortable in operating in a matrix structure, as well as a fast-paced and constantly changing environment
• Resourceful and possess strong initiative to drive changes
• Strong mindset for continuous improvement and service excellence

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

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If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Make an Impact by

To lead and manage the GPU Infrastructure-as-a-Service (IaaS) platform. This role will oversee the GPU infrastructure, storage infrastructure and associated services, ensuring seamless integration and operation.

Infrastructure and Resource Management:

• Manage the maintenance and operations of Data centre with liquid cooling setup that hosts the GPU cloud.
• Optimization of GPU infrastructure and associated hardware.
• Optimize resource allocation to meet the performance requirements of both data centre operations and cloud hardware operations, as well as cost-effectiveness goals.
• Lead the operations team to ensure compliance to the SLA needs of customers and the product.
• Enhance system scalability and reliability through automation and continuous improvements. Enforce industry-standard operational process with reference to standards like ISO 27001 or equivalent in the data centre and cloud operations

Operational Excellence:

• Handle general incidents, including operations management and escalation management across the AI cloud product.
• Develop and implement operational strategies to ensure the reliability and efficiency of our GPU Cloud infrastructure.
• Collaborate with other departments to streamline processes, enhance customer experience, and meet service level agreements.
• Support services and improve the lifecycle of GPU cloud hardware and the data centre environment with monitoring, logging, and alerting through deployment, operation, and refinement.
• Establish Ops systems/processes (SOPs, EOPs etc) and to manage daily operational issues.
• Possess strong operational management skill set, which involves organising the internal cross functional teams and external vendors to ensure an efficient and resilient ops setup.

Team Management:

• Build and lead a high-performing operations team to foster a culture of innovation, collaboration, and continuous improvement.
• Set clear goals and objectives, mentor team members, and drive professional development initiatives.
• Oversee resource management and allocation to optimize team productivity and effectively meet operation goals.

Security and Compliance:

• Lead security incident management processes, focusing on identification, containment, and resolution of threats in the data center environment and GPU cloud hardware.
• Enforce best practices for security and compliance.
• Stay abreast of industry security trends and implement measures to safeguard customer data and platform integrity.

Skills for Success

• Proven track record of managing and escalating complex cloud and data centre infrastructure issues and leading operation teams.
• Experience in liquid cooling operations would be great
• Strong understanding of hardware infrastructure operation, security, management, and best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to lead cross-functional teams.
• Proficiency in managing customer interactions and improving service delivery to enhance customer experience.
• Experienced in Linux and hypervisor administration for GPU infrastructure and cloud.
• Complex technical problem-solving with a proactive approach to system operation and optimization.
• Knowledge of storage technologies and experience in capacity planning, troubleshooting, and data protection.
• Experience in GPU and GPU infrastructure management, including configuration, monitoring, and performance.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

We're looking for a Regional Sales Director, Singapore (RSD) who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.

You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.

Responsibilities

• Develop and mentor your sales team
• Develop a pipeline to help over-achieve revenue targets
• Direct sales activities by establishing sales territories, quotas, and goals
• Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
• Meet with prospects and strategize with sales representatives to help close deals
• Help the team prepare for QBRs and HBRs
• Develop long-term, strategic relationships with key contacts within their account base
• Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams

Requirements

• Minimum 3 years of leading successful sales teams
• Minimum 8 years of successful direct sales experience in tech or start-up environment
• Background in technical applications such as Observability or wider DevOps solutions would be preferred. Familiarity with OSS is a big plus
• Experience navigating complex sales cycles that can last 2-6 months
• Excellent communication (written, oral) and presentation skills (in-person, virtual)
• Comfort working closely and building relationships with C-Level executives
• Consistent track record in shaping strategic seven-figure deals
• MEDDPICC expertise
• Experience working with ROI and cost modeling to educate and assist potential buyers
• Excellent organizational, prioritization, and time management skills
• Unwavering dedication to integrity and professionalism.

Relocation is not offered for this position.

In Singapore, the OTE compensation range for this role is SGD 490,000 - SGD 550,000. This is structured via a 50/50 split where your basic salary will be 50% of the total OTE number. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

Job Description

The Event Director is the visionary leader responsible for the brand's overall ownership, exceptional customer experience, and sustained growth. This role focuses on market leadership by identifying expansion opportunities in adjacent markets and sectors through innovative strategies like mergers and acquisitions (M&A), new product launches, and geo-adaptations.

The Event Director is accountable for the brand's P&L, ensuring financial, operational, and customer performance excellence across all products. Collaborating with Marketing and Operations, the role emphasizes revenue growth and margin improvement, while driving innovation and long-term strategies to maintain the brand's industry prominence. The individual will be recognized as a thought leader, with deep market insight and a strong network of industry relationships.

Key Responsibilities

• Develop and execute strategic plans to enhance the value proposition and market positioning of products.
• Improve customer experience and drive brand growth through M&A, new launches, and geographic expansions.
• Deliver complementary products, including conferences and seminars, to strengthen the brand ecosystem.
• Identify new market opportunities and integrate them into product and brand strategies.
• Lead the creation of 3-5 year brand strategies for sustained growth.
• Own the brand's P&L, ensuring financial, operational, and customer performance metrics are met.
• Collaborate with the Sales Director to set revenue targets and develop effective sales strategies.
• Maintain key customer relationships, ensuring alignment with their business strategies and needs.
• Oversee the design and strategic changes of the event floorplan to optimize customer experience.
• Innovate with new formats, features, and partnerships to attract buyers, enhance engagement, and increase revenue.
• Implement pricing strategies to boost profitability and achieve long-term goals.

Success Metrics

• Brand P&L performance and gross revenue.
• Year-on-year gross margin and profit growth.
• Customer satisfaction and loyalty indicators, including re-book rates and Net Promoter Scores (NPS).
• Market positioning, customer engagement, and industry eminence.
• Successful execution of new product launches and strategic initiatives.

Qualifications

• Bachelor’s Degree or equivalent from a recognized university.
• 12–15 years of experience in a brand or product role, including 5–8 years in a leadership position within a multinational organization.
• Proven success in developing and executing brand and sales strategies.
• Expertise in managing relationships with international customers across diverse regions and cultures.
• Charismatic, independent leader with strong communication and interpersonal skills.
• Strategic mindset with a proven ability to define and achieve revenue targets.
• Experience in reporting, budgeting, and forecasting processes.
• Strong collaboration skills within a matrixed business environment.
• Ability to inspire, engage, and build trusted relationships with senior-level stakeholders.
• Willingness to travel to APAC (20–30%).

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Job Description:

• Analyse counterpart profiles and their key business risk
• Managing trade finance facilities to support trading and upstream activity
• Ensuring the financial structure addresses respective risk and provides for sufficient return on capital through trading and financial mechanism
• Develop financial plan and strategies for Upstream activities
• Maintain and building relation with existing and potential financial institution for supporting trading and upstream activities
• Responsible to protect the reputation and integrity of business activities in both trading and upstream business

Requirements:

• Degree in Finance/Banking/Commerce/Maritime Studies or equivalent.
• Minimum 5 to 10 years relevant experience in Trade Finance or banking industry
• Experience in Structured Trade and Commodity Finance Middle Office role is desirable.
• Good management, interpersonal, quantitative skills and meticulous

Duties & Responsibilities

1. Strategic Planning and Implementation:

• Leverage upon research and worldwide scans to develop and execute an organisational excellence strategy aligned with the school's vision and goals
• Identify areas for improvement and implement initiatives to enhance efficiency and effectiveness

2. Strategic Performance Assessment:

• Develop methodologies to assess overall organisational excellence, for aspects of school’s focus
• Design a framework for gathering and analysing data from various school functions
• Create metrics that reflect progress in key areas, aligned with school priorities
• Synthesise data to provide insights into the school's performance in organisational excellence
• Present strategic reports with data-driven recommendations to senior leadership, with insights that inform strategic decision-making and resource allocation

3. Process Enhancement:

• Conduct internal and external benchmarking to identify best practices for reference
• Identify and evaluate key processes impacting organisational excellence
• Recommend innovative approaches to enhance overall effectiveness
• Facilitate cross-functional collaboration to address school-wide process challenges
• Develop metrics to measure impact of process improvements that will feedback to performance assessment of organisational excellence

4. Foster a Culture of Innovation:

• Develop strategies to embed innovation in the school's culture and practices
• Identify opportunities for innovative approaches to enhance organisational excellence

5. Change Leadership:

• Advise school leadership on the school's readiness for organisational changes, the potential barriers, and approaches to overcome them
• Support school leadership in developing change communication strategies
• Gather ongoing feedback during change implementation, informing continuous improvements

6. Resource Optimisation:

• Analyse and recommend strategies for optimisation of human, financial and physical resources required to support organizational excellence initiatives
• Collaborate with the Finance department to analyse the financial impact of excellence initiatives

Requirements

1. Education and Professional Qualifications:

• Bachelor’s degree in Business Administration, Organisational Development, Education Management, or a related field
• Minimum of 8-10 years of experience in leading organisational excellence, change management, or related roles, preferably with experience in the education sector
• Professional certifications in relevant areas such as Lean Six Sigma, Project Management, data analysis would be advantageous

2. Knowledge and Personal Attributes:

• A creative thinker and problem solver
• Exceptional strategic thinking and planning capabilities
• Proven ability to lead and influence across all organizational levels
• Expertise in driving change and fostering innovation
• Strong work ethic and personal integrity
• Ability to handle confidential information with integrity and discretion
• Excellent communication (spoken and written) and interpersonal skills necessary to build rapport and collaborate effectively with various stakeholders
• Collaborative team player with excellent interpersonal skills
• Resilient and able to navigate a complex operating structure
• Commitment to research and continuous learning

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now!

What you will do

As a Director in Cloud Security, you will lead the strategic vision and execution of cloud security initiatives, ensuring they align with client objectives and regulatory standards. You will oversee the development and implementation of comprehensive cloud security strategies, driving innovation and excellence in data protection, compliance, and risk mitigation. Your role will involve high-level engagement with stakeholders to demonstrate the value of cloud security initiatives, solidifying Deloitte’s position as a trusted leader in cloud security solutions.

You will

• Develop and drive the strategic vision for cloud security services across Southeast Asia.
• Lead and inspire cross-functional teams to deliver exceptional client outcomes.
• Oversee the setup, integration, deployment, and maintenance of Microsoft 365 and Purview security solutions.
• Identify, evaluate, and mitigate business and technology risks.
• Enhance internal controls and identify opportunities for continuous improvement.
• Build and nurture strong client relationships, providing strategic insights and recommendations.
• Manage project scope, schedule, status, and documentation, ensuring timely and within-budget delivery.
• Mentor and develop junior staff, promoting knowledge sharing and skills development.
• Identify and capitalize on opportunities to improve engagement profitability and drive business growth.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Directors across our Firm are expected to:

• Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.

Enough about us, let's talk about you.

• 15+ years in cloud security, particularly in developing, implementing, or architecting Microsoft M365 security solutions.
• Hands-on experience with Entra ID (Azure Active Directory), Microsoft Intune, Microsoft Defender solutions, and Microsoft DLP, including their configuration, deployment, and management.
• Proven experience managing end-to-end projects involving Microsoft cloud security implementations.
• Relevant certifications such as Microsoft 365 Administrator, Microsoft Identity and Access Administrator, Microsoft Information Protection Administrator, with CISSP / CCSP being highly desirable.
• Bachelor’s degree in Computer Science, Information Security, or a related field; Master’s degree preferred.
• Ability to travel 25-50%, depending on the work and clients served.
• Excellent problem-solving skills and proven ability to lead a team of engineers.
• Strong communication skills to effectively advocate key security requirements to senior stakeholders.
• Strong critical-thinking and problem-solving abilities with clear communication.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information.

Executing market strategy and objective

• Working with the leadership team to develop a market execution plan
• Aligning Service Line and account-based initiatives with Market Segment Leaders (MSLs) and Global 360 (G360) Global Client Service Partners (GCSPs)
• Instill Exceptional Client Service (ECS) principles in Service Lines, Market Segments and accounts
• Own and initiate select key relationships in the market
• Overseeing deployment of thought leadership within core accounts and targets

Job Summary

The Director of Sales & Marketing is responsible for overseeing and driving the hotel’s sales,

marketing, and revenue strategies to optimise profitability, elevate brand recognition and

ensure exceptional guest satisfaction. This role demands a dynamic leader capable of

fostering revenue growth through innovative approaches, strategic team leadership, and

strong relationships with key stakeholder.

Responsibilities: -

• Develop and execute comprehensive sales strategies to achieve revenue targets across all market segments, including corporate, group, and MICE, etc
• Foster and sustain strong relationships with key clients, partners and stakeholders to drive business growth and secure long-term opportunities.
• Identify new markets and business opportunities to drive occupancy and revenue
• Lead and monitor the sales team to ensure they achieve individual and team sales targets.
• Manage the hotel’s online presence, including website, social media platforms, and third-party booking sites.
• Collaborate closely with the revenue team to create pricing strategies that maximise profitability and market competitiveness
• Conduct market research to understand customer needs, trends and competitor activity.
• Prepare and manage the sales & marketing budget, ensuring alignment with the hotel’s overall financial goals.
• Work with other departments including operations and food & beverage, to deliver a seamless and cohesive guest experience.
• Lead, mentor, and develop the Sales & Marketing team to enhance performance and professional growth.

Requirements:

• Preferably a degree of Bachelor in Marketing, Business Administration, Hospitality or a related field.
• Minimum 5-7 years of experience in hotel sales and marketing, with at least 3 years in a leadership role.
• Ability to analyse data and make strategic decisions based on market insights.
• Strong organisational and time-management skills
• Strategic thinking and problem solving
• Proven track record of achieving sales targets and driving revenue growth.
• Strong knowledge of digital marketing, distribution channels, and revenue management principles
• Excellent communication, negotiation and leadership skills.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Industry Engagement (OIE).
• Establish an industry engagement governance framework to support the University's engagements, including but not limited to engagement policies and processes, negotiation guidelines, cost-benefit analyses, etc.
• Lead the coordination and enhancement of partnership related processes, such as working with internal administrators such as legal, research and tech transfer office to review and manage partnership and tech commercialization processes.
• Lead the establishment of a university-wide key account and database management system through thorough review of the University's current account management practices while ensuring the requirements and needs of the Office are met.
• Develop strategies that can best enhance SMU's core competitive strengths and key value propositions to industry through close working relationships with all internal stakeholders.
• Lead, in collaboration with the Business Development team, industry fore-sighting and competitive landscape analyses to establish industry strategic priorities to recommend markets and sectors of interest to pursue.
• Formulate business and engagement strategies, to deliver innovative and creative partnership frameworks that broaden and deepen relationships and build strategic alliances that supports the goals of the University.
• Plan and organise regular internal stakeholders' updates to keep them abreast on the University's industry engagement priorities and developments.
• Oversee the reporting of OIE's annual budget and forecast review of OIE operations for OIE Director.
• Manage reporting to the University's senior management on Industry engagement activities for OIE Director. Management report will include updates, analysis, recommendations, project expectations, roadmaps, key deliverables, and quantifiable goals.
• Represent OIE, together or in lieu of the Director in high-level meetings, events, and official engagements.

• At least a Bachelor's degree; postgraduate degree would be an advantage.
• At least 12 years of relevant work experience required.
• Prior experience in management strategy and policy roles would be an advantage.
• Seasoned in business management, strategy, and governance.
• Leadership experience in leading and managing new offices, initiatives, or policies.
• Excellent interpersonal skills with ability to network at all levels, across cultures and backgrounds.
• Strong knowledge and experience in the higher education industry sector.
• A proven track record in strategic planning.
• A strong understanding of national, regional, and global business growth trends and opportunities.
• Familiarity with other dimensions of industrial partnerships including intellectual property and technology transfer, government grants, grant and contract management, and philanthropic development.
• Outstanding written and communication skills, and a clear thinker and presenter.
• Possess creative problem-solving, multi-tasking and analytical abilities.
• Resourceful, independent worker and a team player, with strong collaborative and influencing skills that enables collaboration with a wide range of partners.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results.
• Establish company goals and objectives, both short-term and long-term.
• Provide leadership, source and execute investment opportunities to increase investment portfolio.
• Lead due diligence, direct transaction team and coordinate transaction execution and closing.
• Monitoring and assuring data integrity and performance return accuracy for clients and partners.
• Establish and improve the Company's organizational and work system. Responsible for creating an efficient organizational team and building good communication channels.
• Coordinate the sales, market development, research and development as well as product operations in the Company.
• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation.
• Coach, develop and mentor the team in their career development.
• Maintain good working relationships with clients.
• Ensure that the company continues to make profits and grow investors’ wealth.

Requirements:

• Master Degree and above in Business Management or Engineering.
• At least 5 to 8 years’ experience in Management roles.
• Have good knowledge on designing instrument system and program software.
• High level of business awareness and acumen.
• Understanding the intricacies of financial management and management.
• Excellent Leadership, communication, organisational, analytical and problem-solving skills.
• Strong crisis management and conflict mediation skills.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

Company Description

Roland Berger, founded in 1967, is the only leading consultancy with German heritage and European origin. By joining Roland Berger, you choose a company which has supported diversity of cultures, mentalities, and perspectives since its founding. We believe that great ideas and new perspectives are inspired by diverse teams from a variety of backgrounds. That's why we want you to be authentic, be yourself. Be the Original You.

Job Description

• As a Director you are a member of the management team of your respective Competence Center/Country.

• You will establish and develop your business activities in your area of expertise and generate trustful and sustainable relationships.

• In your role, you will closely monitor relevant market trends, develop new approaches and methodologies and translate them into impactful business strategies.

• You will responsibly drive, oversee and manage the delivery of value creating consulting mandates.

• You will assume full client ownership and acquisition of new projects, along with being responsible for opening of new target markets and client groups.

• You will take full responsibility for different projects simultaneously. You will ensure alignment of the final project presentation with the accorded project content and approval.

• You are responsible for the management of your respective cost range and Competence Center.

• You will as well participate in marketing activities, e.g. with article publications.

• As a trustworthy mentor, you will build and develop a dedicated team, help people to grow within the firm, thus ensuring Roland Berger's sustainable successful practices.

Qualifications

• We are looking for Directors who will successfully develop the market based on strong healthcare / life-science expertise and with innovative products, with a preference for holders of relevant Degree with additional qualification in General Management or Business Administration.

• With empathic leadership personality, you rely on a sustainable business network and have an excellent track record in successfully acquiring consulting mandates and creating value for your clients, with a minimum of eight to ten years of experience in management of large scale international projects.

• Strong expertise in handling clients, extensive knowledge of project time scheduling and controlling tools and reporting guidelines, with ability to work under tight schedules and drive projects with high speed.

• You possess excellent communication, strong negotiation skills and presentation skills.

• Proven leadership skills in a highly competitive business environment and within multinational projects. Ultimately, we are looking for leaders with entrepreneurial business mindset and the passion to develop people.

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
  Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
  Lead, promote, and influence vision for the successful development of department.
  Create strategic plan, goal setting and measurement system for overall growth of the department.
  Conduct and deploy volunteers for home visits for AMS members.
  Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
  Oversee the day-to-day operations of the eldercare programme, including budgeting, staffing, and resource allocation.
  Recruit, train, and supervise AMS team to ensure the provision of quality care services.
  Organiseand facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
  Explore avenues for the expansion of the AMS with external parties.
  Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
  Gather and prepare supporting documents for government agencies submissions.
  Work with CRM vendors to ensure accurate integration of data.
  Maintain accurate records, prepare reports, and document programme activities and outcomes.
  Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
  Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
  Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At least 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

Purpose of Job:

· To design. implement, monitor and evaluate programs pertaining to the Wellness Community.

· Donor, partner and volunteer engagement and management.

Key Responsibility areas:

Programmes Scope

· Design, implement, monitor and evaluate programs.

· To deliver programs, activities and support assistance initiatives for participants who attend Shan You Wellness Community activities.

· To organize lifestyle activities that enhance psycho-social and mental health.

· To organize programmes on professional training.

· To increase knowledge and skills to improve the self-management of elderly. Improve the quality of life of the elderly by focusing on mental and physical health and help the elderly to have greater control over their daily functioning.

· Review and lead assistance schemes like the food rations, community meals distribution and befriending schemes.

· Keep proper records and provide timely records and updates to management.

· Provide updates on stock inventory and track distribution of supplies, proper record of stock inventory and track distribution of supplies.

Fundraising Scope

· To conceptualise, develop, implement, monitor and evaluate fundraising initiatives and strategies

· Manage and execute fundraising projects with budget and schedule

· Build and strengthen collaborative relationships with donors, partners and volunteers.

· Implement cloud-based Donor Management solutions to improve operational efficiency and IT security of organization’s donor management database.

· Raise funds by sourcing for sponsorships and donations from individuals and corporate

· Write proposals and appeal letters that could attract donors, including application for funding grants

· Prepare and give presentations to potential individual and corporate stakeholders

· Maintain and grow database of sponsors and donors to advance digital donations

· Develop and coordinate web-based fundraising and merchandise sales

· Ensure compliance with corporate governance, Charities Regulation and regulatory requirements of the agency and Singapore law

· Network with stakeholders, community partners, social and welfare service agencies

· Conduct outreach talks to the public and corporates

· Plan and organise outreach activities, project and events

· Raise funds by sourcing for sponsorships and donations from individuals and corporate

· Assist in funding application by providing statistics and costing budget

Volunteer Scope

· Conceptualise and implement volunteer programmes/events within budget, funding mechanism and timeliness.

· Build and strengthen collaborative relationships with donors, partners and volunteers.

· Implement cloud-based Volunteer Management solutions to improve operational efficiency and IT security of organization’s volunteer management database.

· Match volunteers to organisation needs and volunteer interests.

· Develop effective strategies to recruit new volunteers, conduct screening, interview and orientation.

· Identify suitable and effective training platforms for volunteers and train staff on volunteer management.

· Plan and organise formal and informal engagement programmes for volunteers including annual volunteer appreciation event.

· Manage volunteer registration, resource allocation, duty roster and track participation.

· Supervise volunteers and manage their service quality.

· Raise the awareness of organisation volunteer programmes.

· Develop and maintain volunteer programme materials, such as application forms, policies and procedures, orientation handbook, etc.

· Manage volunteer communication collaterals, such as emails, EDM, event invitation, newsletter, etc.

Assist in Reception/Front Desk operations.

Perform any other duties as assigned.

Requirements:

· Minimum 1-3 years of relevant work experience in programme management. Minimum 1-2 years in social service agencies/IPC charities is preferred.

· Minimum Diploma in related fields. Bachelor’s Degree Preferred.

Other Requirements:

· Good oral and written communication skills.

· Possess problem-solving, critical thinking and decision-making skills.

· Passionate in working with stakeholders and good interpersonal skills.

· Committed to contribute to the social cause

· Willing to learn and be guided.

· Good stakeholder and programme management skills.

· Able to work effectively independently and as part of a team.

· Effective time management

Job Summary

Serve as the overseer of all programmes in Active Ageing Centre (AAC) and Senior Care Centre (SCC). Develop quality standards in key programmes for Senior Services and ensure consistency of programme delivery. Work with key stakeholders and collaborators to provide quality programme for seniors.

Principal Accountabilities

1. Develop a set of core and elective senior centric programmes in AAC and SCC according to guidelines provided by MOH/ Agency for Integrated Care (AIC)
2. Implement core and elective programmes
3. Strategize plans to promote programmes to the seniors
4. Engage internal and external stakeholders to develop quality programmes that meet the physical, emotional and mental needs of seniors
5. Support outreach of AAC and SCC
6. Work closely with volunteer and community enagement lead to ensure alignment of programmes with Senior Services
7. Work with funding source in implementation of existing and new programmes and programmes on trial
8. Utilise data analystics to understand effectiveness of programmes across all services and perform regular programme evaluation.

Additional Responsibility

1. Attend to any other responsibilities and duties assigned by the reporting officer.

Johnson & Johnson is currently seeking a Strategic Marketing Director, PH & CVM.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Regional Marketing Director leads the strategies for PH/CVM assets in market and pipeline across Asia Pacific markets. Working in collaboration with OpCos, global partners and cross-functional teams for the relevant brads in Asia Pacific using expertise to define strategic focus, align business plans and deliver successful outcomes for the relevant assets in scope.

1. Disease Area Leadership and Strategic Planning

• Develop and deploy strategic business plans for the Asia Pacific region by effectively addressing regional and country specific needs to support patients and the marketplace
• Ensure execution of the plan as aligned in a timely, effective and collaborative manner.
• Understand the needs of policy makers, KOLs, and HCPs to support the use of Janssen products in the treatment of relevant disease states in the region
• Align Company, Franchise and Brand strategies to drive successful outcomes and deliver compliant growth
• Lead, support and develop accelerated growth strategies by driving stronger strategy alignment, deeper market insights, closer collaboration at region & global levels as well as strong engagement across Commercial, Market Access, Medical Affairs and R&D.
• Influence global R&D development plan (TPP) to reflect early defined regional needs and anticipated future practices in AP key markets in order to provide optimal data package for accesses to innovative early assets in AP
• Co-lead with Regional XFT to define strategic data generation needs to enhance access and/or competition
• Develop creative strategies for the adoption of products, using different platforms such as Digital to improve market performance.
• Leverage commercial excellence capabilities, strong business expertise and stakeholder insights to develop and apply next generation analytics, clinical and customer knowledge to deliver business outcomes.
• Apply financial accountability and balanced management of budgets, investment choices and involvement in budget planning
• Identify and coordinate resources, monitor operating expenses, and maintain key relationships essential to achieving growth and profitability targets, regardless of market conditions.

2. Stakeholder Collaboration and Commercial Engagement

• Forge deep relationships with key stakeholders across multiple markets and functions, to deliver a cohesive business plan aligned with business drivers
• Collaborate with cross functional team to successful deliver and execute the strategy as well as country teams, global teams and R&D as appropriate
• Engage with OpCos to identify opportunities and leverage capabilities that will ensure a cohesive, aligned strategy
• Coordinate efforts with business partners across the region and across functions to deliver customer excellence, achieve customer goals and drive growth.
• Drive robust discussions and collaborate across functions to drive the relevant policy shaping debates
• Support capability building and development across markets to improve relevant business capabilities
• Encourage out of the box thinking through collaboration and idea generation, identifying opportunities and new approaches
• Work in collaboration with regional and global teams to seek best practice cases and opportunity to leverage ideas from other markets
• Input on local issues and requirements to brand strategy & plans.

3. People Leadership and Development

• Proactively contribute to XFT and his/her own team as a member in achieving and exceeding goals.
• Contribute to team capabilities to a high performance, outcomes-focused organization
• Actively participate and represent diverse and inclusive behaviors to ensure team and colleagues feel valued
• Contribute to enhance XFT skills, knowledge, and abilities continually evolve to meet future needs.
• Consistently strive to achieve performance excellence.
• Demonstrate caring and inclusive behaviors on an ongoing basis, including having meaningful, candid conversations with all XFT/OpCo partners members of my team about their performance and career.
• Ensure Cred-based leadership and embody our J&J Credo and leadership imperatives
• Work in collaboration with markets to continuously improve capabilities across the organization

Qualifications

• A minimum of relevant Bachelor’s Degree required
• Master’s Degree in a relevant field or MBA preferred
• A minimum of eight (8) years of professional Sales and Sales Management or Marketing and /or Marketing Management experience within the pharmaceutical, biotech, medical device or healthcare industry is required
• A minimum of two years in Marketing and/or Marketing Management or a Commercial Excellence / Analytics function is required
• A minimum of three (3) years of experience managing and leading a cross functional / cross geographic team is strongly preferred.
• Experience in PH and/or CVM therapeutic area desired
• Understanding of key stakeholders in the region preferred
• Ability to travel up to 50% of time, including overnight and weekend to support business needs as required

About us

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

The Role

Nuvei’s Client Solution and Implementation department includes a team of Solution Engineers who act as a technical and product consultant to existing and potential partnership or strategic clients ; a team of Technical Client Success Manager who act as the trusted advisors to premium accounts of the company, as well as a strategic focal and escalation point for technical improvements, business requirements and important incidents that may arise ; and Implementation Engineers who lead projects of client development process into Nuvei technical services and define system setup to allow smooth technical onboarding to utilize Nuvei technology.

As an APAC Director of Solution and Implementation you will be responsible on teams of experts in APAC who act as technical leaders and liaison to our technology partners ecosystem, for Nuveis’ products and technologies globally and in the region, while architecting client or a partner solution with Nuvei payment services to apply both client business demands and Nuvei best practices. You will own the vision and methodologies of the teams, coach and train the team members and direct the team to success in pre-sale, post-sale, delivery, and technical activity according to global team KPIs, while driving growth upon collaboration with other Directors, VPs, SVPs and C-Level on the commercial, product and technical departments and functions in the company and of Nuvei partners and clients.

Key Responsibilities

A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services.

Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, product and business), while delivering white-gloved service to clients with proven results.

A decisive enabler who makes things happen! Conversion of new prospect to client and delivery of an optimized solutions and implementation techniques to best practices.

Key responsibility for delivery of high pre-sale conversion and mentoring implementation projects with customers of Nuvei’s rapidly growing based solutions, while delivering high conversion rate of lead to live.

A creative technology driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results.

Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services.

A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic strategic leader who understands people and experienced in building a winning squad to win all trophies.

Highly skilled at applying consultative methodologies and solve implementation pain points, while architecting features into best-in-class solutions to answer business pressing demands.

A geographic & market leader who matrix managing payments technical solutions per required regulations, market demands, and client needs for complex implementations and strategic prospects and partners.

Heading and coordinating hundreds of projects and timelines, tasks, and product development efforts with both internal engineering teams and commercial teams to define go-to-market strategies and solution processes.

A proven strategic professional mentor for multiple teams of experts who deliver business demand and product technology to accommodate commercial needs.

Establish operational service excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.

+10 years of engineering management (i.e. software development, solution or implementation engineering)

+7 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least five (5) years of experience as a Sales Engineer / Solution manager.

+5 years of experience within leadership role in the payment’s industry.

+4 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.).

+2 years of leadership experience in senior management positions.

B.S. in Information Systems, Industrial Engineering or related field.

MBA or MSc is a requirement.

Experience in monitoring and defining KPIs for multiple teams.

Passionate about technology and customer service.

Strong knowledge of data model and working knowledge of SQL.

Creative thinker and experienced at understanding client’s potential pain points.

Ability to work in a fast-paced, deadline-driven start-up environment.

• 23 Days Annual Leave
• 2.5 Flutter days per quarter should Nuvei hit their quarterly target
• Private Medical
• Parental Leave

Purpose of the Role:

The Marketing Director will lead the development and execution of tactical marketing strategies to achieve strategic priorities, pipeline goals, and revenue targets. This role requires a seasoned professional with expertise in tactical marketing, a strong data-driven approach, and proficiency in marketing technology tools. A proven ability to leverage data for defining growth strategies is essential.

Key Responsibilities:

• Performance-Driven Leadership: Define resource allocation, recommend strategic pivots, and advise on optimal execution methods.
• Marketing Metrics Management: Oversee marketing spend and metrics across the business while managing team expectations on targets, initiatives, and impact.
• Agency Collaboration: Maintain strong relationships with agency partners to ensure deadlines and targets are consistently met.
• Customer-Centric Approach: Use customer insights and data to craft compelling brand and product messaging across owned and paid channels that engage prospects and customers.
• Visionary Leadership: Set a clear vision for growth and marketing, implementing impactful initiatives that drive significant business growth.
• Brand Development: Expand the company’s voice and elevate it to a globally recognized brand.
• Performance Marketing Expertise: Bring a deep understanding of performance marketing to drive results.
• Startup and Growth Phase Experience: Demonstrate a history of working in startups or high-growth environments.
• Tech Savvy: Proficient in CMS, Google Analytics, and related performance metrics.
• Data-Driven Decision Making: Interpret data effectively to tell customer-centric stories and inform marketing strategies.

Additional Responsibilities:

• Collaborate with the events marketing team to design a unique APAC regional events strategy, aligning with sales and customer success team growth goals.
• Partner with the PR team to enhance brand awareness through cohesive event campaigns that include sponsorships, speaking engagements, and pre-event initiatives.
• Work with the global marketing team to develop integrated campaigns, including paid search, social media, content syndication, events, and email marketing.
• Manage sales expenses and marketing budgets efficiently.

Requirements:

• A degree in Marketing or a related field, with a minimum of 10 years of experience in the finance or trading platform industry.
• Proven experience in building, leading, and managing high-performing teams.
• Strong expertise in digital marketing, including SEM, SEO, social media, e-commerce, CRO, and PPC.
• Solid experience in budget and project management.
• Exceptional verbal and written communication skills.
• A dynamic leader capable of fostering a positive and fast-paced company culture.

Job Title: Operations Director – Specialty Dining Brand

Location: Singapore

Reports to: CEO and COO

Direct Reports: 4

Company Overview:

A leading culinary establishment in Singapore, known for its commitment to quality and excellence in cuisine, is seeking a highly skilled Operations Director to oversee one of its pivotal specialty dining brands. This role is central to enhancing operational efficiencies, driving brand growth, and ensuring excellence in service delivery.

Job Summary:

The Operations Director will spearhead the operational strategy, management, and execution for the specialty dining brand. This role is critical in enhancing operational efficiencies, driving brand growth, and ensuring excellence across all aspects of the brand's operations. The successful candidate will work directly under the guidance of the CEO and COO and will be responsible for leading a team of four direct reports.

Key Responsibilities:

Develop and implement operational strategies that align with the overall objectives of the culinary establishment.

Oversee daily operations across all outlets to ensure seamless, high-quality service delivery.

Lead and mentor a team comprising of senior managers responsible for different operational facets including customer service, kitchen management, and supply chain logistics.

Collaborate with the culinary and marketing teams to innovate menu offerings and marketing strategies that resonate with target audiences.

Maintain rigorous standards of food safety and compliance with health and safety regulations.

Manage P&L responsibilities for the brand, including budgeting, forecasting, and financial reporting.

Foster strong vendor relationships to ensure the quality of supplies and negotiate cost-effective contracts.

Regularly assess and optimize operational processes and systems to increase efficiency and reduce costs.

Serve as the primary brand ambassador, upholding and enhancing the brand’s reputation in all interactions.

Coordinate with the human resources department to ensure optimal staffing levels and assist in high-level hiring and training initiatives.

Address operational challenges with strategic solutions to enhance customer satisfaction and business outcomes.

Qualifications:

Bachelor’s degree in Business Administration, Hospitality Management, or related field; Master’s degree preferred.

At least 10 years of operational management experience, with a minimum of 5 years in a senior management role within the F&B industry.

Proven track record of successful operational oversight in a multi-unit restaurant or hospitality business.

Strong leadership skills with the ability to inspire and motivate a high-performing team.

Excellent financial acumen with experience in budget management and financial planning.

Deep understanding of the F&B market dynamics and customer preferences in Singapore.

Exceptional problem-solving abilities and a strong focus on customer service.

Proficient in the use of operational software and systems relevant to the F&B industry.

Personal Attributes:

Dynamic leader with a passion for excellence.

Strategic thinker with an analytical mind.

Excellent communication and interpersonal skills.

Adaptable to fast-paced and changing environments.

Commitment to upholding the highest standards of integrity and professionalism.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

Summary

The Regional Director Security Operations (RDSO) is responsible for leading a multi-disciplinary team that executes a global security operations program for a multi-national IT organization. Services provided include security operations, safety, budget and financial execution, logistics, and employee recruitment, onboarding and training. The security operations program is comprised of regional security man-guarding functions, a security operations center, development and management of security operations metrics, branch liaison, personnel management and driving key security operations projects and initiatives for datacenters on a multi $100M global Client account. Direct reports may include field based Regional Security Managers, as well as shared services/program management resources to include Regional Operations Coordinator, Security Design PMOs and other Security Operations personnel. The RDSO is accountable for datacenter security operations service delivery, enhancing safety culture, driving innovation and process change across the program and staff engagement and development. The RDSO is expected to advance operational security and business relevancy while collaborating with the client, fellow RDSOs, Securitas business divisions, associate contractors, global business partners, and other supporting teams. This position reports directly to the Global Director of Operations.

Essential Functions

1. Strategically aligns a multi-disciplinary team into a singular, cohesive group; prioritized to meet the client’s data center security operations requirements.
2. Anticipates, develops, drives, and operationalizes the business’ most strategic priorities to meet service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Global Director of Operations and Client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the region’s multi-disciplinary team to effectively execute and communicate (inward and outward) the security operations scope, strategic goals and deliverables.
5. Create strong internal and external networks, ensuring alignment between the regional operations teams, the shared services platform, and the Client.
6. Nurture Client relationships and internal relationships across all pillars.
7. Ensures the multi-disciplinary regional team is functioning effectively and efficiently, with security operation non- negotiables, process enhancement and scalability at the forefront of decision-making.
8. Holds team members accountable for their commitments, removes roadblocks to their work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and internal groups to drive long- term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication and messaging.
14. Facilitates teamutilization of data analytics; leads development and execution of strategic, analytical frameworks and high- quality complex models and forecasts to guide operational decisions.
15. Create and deliver executive level presentations and dashboards on business strategy, insights, and execution to client senior management.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor’s degree in business, management or related field and 10-15 years of progressive management roles in physical security, contract security, or account management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• 3-5 years of experience in a director level position.
• Datacenter experience a plus.

Special Requirements

• Able to travel (international or domestic, as required) approximately 25% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly and work collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings, both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner.
• Strong customer service and service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

The responsibility of a personal driver is to convey the employer, family members to places as instructed. This incorporates driving him or her to work and occasions.

Key Responsibilities

It involves him to spend time on the below priorities

1) Fetch kids to school or enrichment

2) Cars maintenance, inclusive of daily washing, vacuumed and clean interior, Send for inspection and repair;

3) Banking, Laundry or Supermarket matters

4) Errands for office needs

Requirements

§ Able to work long hours including weekends, and be available on call.

§ Tidy at all times; practice punctuality and alertness, responsibility and courtesy.

§ Only non-smoker need to apply

§ Any other adhoc duties as assigned

§ At least 3 years of relevant working experience in an office environment

§ Candidates with prior experience will have added advantage

§ Proficient in spoken English language

Work place at Leedon Park, 10 minutes walk by foot near Holland MRT.

work hour : 5.5 days, Mon-Fri, 0645am-1600pm, every Saturday 0730am-1130am

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos

Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683