• Great career advancement
• Reputable organisation
• Attractive remuneration package

As a Project Engineer, you will be responsible for the following duties:

• Assisting and report to Project Manager on project functions such as project management, site management, risk control management
• Coordinate all construction works on the project site are in accordance with the master and detailed work program and assisting in project planning
• Work closely with client for site inspections, submission of necessary technical reports and making sure necessary records are maintained at site and verify payments and claims from contractors
• Prepare, plan, and submit project related documents, such as schedules, method statement, design plan, risk assessment, monthly report, etc.
• Ensuring the progress is on schedule by conducting regular meetings
• To supervise the execution of the construction works and ensure that the works are carried out in accordance
• Making sure all project aspects requirement is met and to provide all technical and non-technical resolutions followed by documentation
• Establish proper and effective document control system, maintain & conduct reviews of detail design drawings, project documents and specifications.
• Any other duties assigned

Requirements:

• Minimum Bachelor’s Degree in Civil Engineering other related fields.
• Minimum 5 years of relevant experience
• Registered Professional Engineer (PE) with the Professional Engineers Board of Singapore

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Project Manager as a 1-year contract employment. This role can be subjected to extension, depending on the performance of the individual.

A brief summary of your job responsibility:

• Oversee the admin processes - ensuring project collaboration memorandums (PCMs), budgets, reports, compliance, billings are in order;
• Ensure our product managers are pricing our products properly when we work with finance;
• Put in place processes that ensure our helpdesks are functional, our onboarding process is smooth, and our sales funnel is functional;
• Ensure our product metrics are correct and are continuously monitored and tracked. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Manage and execute the procurement of ICT systems, goods and services in a timely manner;
• Provide business perspective in product teams;
• Understand the government procurement policy and advise product teams on meeting such policies while enabling product needs to be met;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors’ compliance;
• Work with auditors and awarded vendors on vendor’s billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitor and track project expenses and timeline; and
• Any other duties that may be assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement;
• Minimum 8 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team player and self-motivated;
• Able to consolidate multiple streams of information into a cohesive whole;
• Good command of the English language, both written and spoken; and
• Proficient in Microsoft Office in particular Microsoft Excel and PowerPoint.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Overall purpose of the role

A client-facing role, developing innovative strategic solutions for clients and helping them navigate the rapidly evolving world of marketing and communications. Where digital/social, advertising, branding, direct marketing, PR, media, and emerging platforms are all now converging and demand integrated strategic thinking that can catalyse cross-disciplinary opportunities.

Our Planning department is a crucial part of the Agency’s success, helping clients put Social Thinking at the heart of marketing, focused on understanding people and the evolving role of social to generate powerful socially-driven, data-fuelled insights which can drive actionable business value for brands.

We are now seeking a freelance Senior Planner for a 3-month project, ideally someone available to start immediately and commit until the end of February 2025.

What does the role involve?

Strategy

• Taking client briefs, challenging them, developing them into inspiring and informative internal briefs and external proposals/ pitch decks.
• Keeping abreast of new trends and developments and sharing those with the rest of the team and company on a regular basis, with an eye to how we can translate these new developments into opportunities or offerings for existing and potential clients.
• You will be responsible for turning ideas into well-rounded, strategically-sound, deliverable plans that you lead and write, collaborating with others in the team to encompass audience insights, trend analysis, marketing/media executions, timings and budgets.

Creativity

• Driving the conception and development of innovative on-brief digital ideas for clients and/or new business, from bigger campaign themes to smaller execution/technology-led ideas. You should be able to collaboratively guide and lead the ideas-generation process, identifying and building on any ideas from other people within the agency. Having a pulse on new trends, developments, emerging platforms, and a sense of potential possibilities will also set you up for success in this role.

Client Management

• Articulating those plans for clients in written and spoken form - writing and giving clear, compelling presentations. Once ideas are sold-in, you will then be the guardian of that plan, ensuring it’s delivered in a way that remains on-brief and in-line with the agreed vision. This involves working closely with those implementing all elements, from designers, to developers to marketing managers.

Research and Analysis

• Intellectual curiosity is a must; we are looking for creative problem-solvers. You’ll need to have a good understanding of social data research approaches (on and offline) and be able to apply these approaches to uncover breakthrough insights that can drive our client objectives forward. 
• Tools we use include: Brandwatch, Meltwater, Global Web Index, Sysomos, Synthesio, Crimson Hexagon and Euromonitor
• Research approaches we use include: social listening, ethnography, fieldwork, interviews, semiotics

Effectiveness

• Keen focus and understanding of how client business works and ability to develop strategic approaches clearly designed to help grow clients’ brands and achieve their business objectives.
• Clear understanding of marketing and social effectiveness and how to design for performance, measure, and track success both qualitatively and quantitatively.

Leadership 

• As a senior member of the team you will lead by example providing mentorship and support for more junior members of the team. You will have a strong point of view on the future of the communications landscape and the role of social thinking within this. You will be experienced in expressing this point of view internally and externally and helping shape client and agency direction as a result of this.

What are we looking for?

• Open, inquisitive, proactive, can-do character with a focus on effective problem solving in creative ways
• Systematic thinker and organised doer with proven project management skills, capable of driving projects independently and guiding smaller teams 
• Fluency and comfort crafting data driven strategic thinking
• Deep interest in  wider communications/marketing trends and culture as a whole
• Social media/advertising /brand enthusiast
• Confident and articulate to present with conviction
• Collaborative with a passion for delivering industry-defining work
• Brings something new to the agency - demonstrate individual passions and expertise

#LI-JT1

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

We are pleased to present an exciting opportunity for Project Executives to begin their professional journey in Singapore with Civica. We are looking for a bunch of talented graduates who can join us and start working on the MS office suit to do data updating and manipulation.

Our Project executives are required to support in compiling Collection Profiling Reports for MOE schools as a project deliverable. This role will provide key input and organisation of both daily operations and new initiatives within the team, and across the group.

This position is temporary and will take place from January 2, 2025, to January 31, 2025, offering a hybrid work arrangement.

What you will do to be successful in this role:

A Project Executive, you will be providing support in compiling data analytics reports for customers and you should also be able to provide administrative project support as required.

• Proficient in MS Office
• Highly organised, driven and proactive in approach
• Excellent time management skills and self-motivation
• Ability to work as part of a team and independently
• Basic IT skills and computer literacy is a must

Duties and responsibilities of your role may change from time to time to meet the needs and requirements of the business.

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.

Who we need:

• An experienced Global Data Centre Portfolio Management specialist working within a Portfolio Office for a major, global Bank ("Bank") with demonstrable history working across data centre and critical facilities asset portfolios and programme management.
• Able to operate and influence stakeholders at a global level (experience in Asia region critical to give effect to role)
• Ideal candidate must have’s:
  • Ability to lead; coordinate and drive strategic programme activity; proactively communicate blockers to targets at both a tactical and strategic level across supply partners and bank.
  • Must have ‘lean in’ and willingness to enable resolution to challenges
  • Form strategic alliances; elevate and distill key messages to senior client stakeholders (director level)
  • Have good understanding of regional challenges and banking culture nuance i.e. previous regional banking experience.
  • Excellent technical Excel & PowerPoint capabilities – detailed tracking and senior stakeholder presentations/ report outs.
  • Able to rapidly assemble to collate; aggregate and synthesize data into digestible reports – an communicate out the ‘so what’ impact.

What they will do:

Overview of requirements

• Expected to lead the planning, strategy creation and delivery of the Major Projects / Programmes in data centre space in accordance with the Bank’s standards.
• Align the data centre programme with the business / function and the group corporate real estate strategy.
• Monitor and track all works in bank premises and co-location sites including closures, re-classifications and migrations, operational oversight of downtimes and improvement works.
• Partnering closely with engineering and operations leaders to:
  • Lay approval groundwork strategy and outline projects needs by communicating with stakeholders early and often, ensuring country and group levels understand planned pipeline and change management.

Programme & Portfolio Management

• Drive cross-team projects as needed to meet the changing business environment and to manage complex business needs.
• Leads project / programme management to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple disciplines and business organizations.
• Leads strategic innovation and experimentation.
• Implement planning and scheduling programmes to meet customer needs.
• Drive business results through key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework.
• Partner with finance and supply chain organizations to ensure accurate capital spending.
• Manage multiple projects simultaneously, ensuring that each project meets its objectives and is delivered on time.
• Develop and implement project management processes and tools to increase efficiency and effectiveness.
• Provide regular project updates to senior management and other stakeholders. 

Planning & Scheduling

• Develop and oversee the implementation of detailed project plans, including timelines, and resource requirements, for large-scale data center projects.
• Manage cross-functional teams, including engineers, procurement, and construction to ensure project milestones are met and deliverables are completed on time.
• Monitor project risks and develop contingency plans to mitigate potential issues.
• Work with clients to understand their needs and ensure project outcomes meet their expectations.

Governance, Stakeholder Engagement & Delivery Support

• Act as a liaison between risk management, SME’s governance, and delivery teams, facilitating the smooth transition of strategic insights into project execution.
• Lead governance forums to present portfolio plans, risk assessments, and performance metrics to senior leadership and external stakeholders.
• Provide delivery teams with clear capacity management guidelines and sequencing recommendations for executing activities.
• Build consensus across departments and geographies by aligning stakeholders on portfolio goals and timelines.

Improvements & Efficiencies​

• Analyse data quickly, identify pain points and embed interventions/process improvements.
• Determines and leads process improvements to quickly scope insights; and drives change management initiatives.
• Bring structure and actively seeks ways of improving and automating current ways of working, systems & processes.​ This will include deployment of tools, proficiency in data analytics, and ability to streamline processes to better meet business needs.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Manager
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a highly motivated and experienced Service Manager to lead our service team and oversee daily operations, ensuring the delivery of exceptional, timely, and seamless service. The successful candidate will be responsible for meeting all automotive service and repair needs with the highest level of professionalism and efficiency, driving team performance, upholding Porsche’s standards, and cultivating a customer-centric environment that fosters trust, loyalty, and operational excellence.

• Develop, manage, and implement strategies to ensure a seamless customer experience across all service touchpoints, while achieving service profitability, cost control, and KPIs, such as service efficiency, productivity, parts inventory turnover, customer satisfaction, and retention.
• Manage service operations to build long-term customer relationships, foster trust and loyalty to encourage repeat business, ensure efficient service delivery, and uphold compliance with brand standards, warranty policies, and government regulations, including workplace health and safety for both workshop and frontline employees.
• Drive revenue growth alongside Service Advisors by proactively identifying opportunities and recommending additional services and products, such as extended warranties, service packages, and accessories, to encourage customer adoption.
• Handle and resolve escalated customer concerns promptly and effectively, collaborating with various stakeholders to achieve customer satisfaction targets.
• Prepare, review, and analyse budgets, expenses, and other KPIs, while monitoring team performance and overseeing inventory to ensure parts availability, and maximising workshop efficiency, productivity, and utilisation.
• Collaborate with sales and parts teams to continuously identify ways to streamline operations and maximise efficiency and productivity.
• Lead, mentor, motivate, and develop the service team, including service advisors, technicians, and support staff, to foster a culture of excellence and high performance while ensuring continuous upskilling with the latest technological advancements, product updates, and industry best practices.

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Bachelor’s degree in business, automotive management, or a related field with relevant certifications or training in automotive aftersales management preferred.
• 5 to 8 years of relevant experience in service management role, preferably within a luxury automotive brand.
• Comprehensive knowledge of service centre management, customer service, technical services, automotive technologies, diagnostics tools, repair techniques, along with an understanding of industry trends, technological advancements, market dynamics, and regulatory requirements.
• Proficiency in Dealership Management Systems and diagnostic tools.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members.
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience.
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience

Barrio is one of many exciting restaurants under CA Concepts: Barrio by Kulto, Cenzo, Kulto, Chicco. Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Overseeing of the service of the restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in food products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Benefits:

• 5 day work week

Job Description:

- Increasing donations; identify and qualify prospective donors.

- Support fundraising through special projects/ initiatives and solicit gifts as appropriate.

- Conduct Donor research and build a fundraising pipeline.

- Conduct a review of donors/prospect and support efforts to forge new relationships to build visibility, impact and financial resources.

- Draft and implement processes, workflow and SOPs for best practices in fundraising and donor relations.

- Prepare updates / reports for internal reporting.

- Track and analyse fundraising strategies, donors and giving trends.

- Ensure compliance to donor intent and data protection in gift administration.

- Plan and manage budget for events / activities.

- Coordinate and draft minutes for quarterly Fundraising Committee meetings.

- Write and produce compelling donor communications such as proposals, presentations, impact stories, gift reports and other donor-related collateral, and all required Fundraising Communications, including social media content.

- Engage internal stakeholders to conceptualise and develop communications collateral for fundraising and donor relations.

- Assist to develop and implement fundraising strategies to cultivate and secure funding from individuals, corporations, foundations and the public. These include initiatives, events, sponsorships and engagement activities.

- Plan and execute donor relations events and activities to steward donors with meaningful donor experiences and touchpoints.

Requirements:

• Bachelor's degree in Social Work, or a related field
• At least 3 years managerial experience in fundraising within a non-profit organization
• Flair in graphic design and adept at using Canva
• Experience in developing and executing fundraising strategies will be a plus
• Strong attention to details with excellent organizational skills.
• Good research skills to thoroughly identify, assess, and engage potential prospects and donors.
• Good customer service, interpersonal and communications skills.
• Strong command of English

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

- Business level fluency in written and spoken Korean is mandatory; candidates who do not meet this requirement will not be considered

- Liaise with Korea's Ministry of Education and Korean organisations on daily basis, and assist in processing of documents

- Well aware of Korea's Ministry of Education's legal and regulative requirements

- Assist in human resource management and manpower planning strategies

- Support in the procurement of goods and services

- Assist in budgeting and planning strategies

- Manage the general administration of the school

- Proficiency in written and spoken English is preferred

- Experienced in administrative work in schools and educational administration organisations of Korean setting

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a member of the Data Exploitation & Process Engineering section, you will drive process re-engineering to enhance operational efficiency and sustainability. Your role includes deploying data analytics for insights, supporting data management through governance and process coordination, and developing the Healthcare Datamart. You will also integrate it with the Unified Data Platform (UDP) and create healthcare dashboards for data-driven decision-making.

In this role, you will:

• Work with stakeholders to design and implement a comprehensive data management framework, processes, and standard operating procedures (SOPs), ensuring consistent data quality and adherence to best practices across the organization.
• Partner with both internal and external stakeholders on data analytics projects to uncover insights that drive policy reviews and support the formulation of operational strategies aimed at achieving business goals and improving performance.
• Work closely with the IT support team to develop, manage, and maintain the healthcare data mart and associated IT systems, ensuring the timely availability, accuracy, and integrity of healthcare data for advanced analytics and decision-making.
• Manage day-to-day operations, including the preparation, analysis, and collation of reports and statistical submissions, ensuring timely and accurate delivery of data to stakeholders.
• Drive ongoing improvements in data management processes, leveraging feedback and insights to enhance operational efficiency, streamline workflows, and ensure data-driven decision-making at all levels.
• Collaborate across departments, aligning data initiatives with broader organizational objectives and supporting a culture of data-driven decision-making.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Proven experience in data analytics, with a prior experience in analysing and interpreting complex datasets to drive actionable insights.
• Good analytical and numeracy skills, with familiarity in statistical and visualisation tools such as Python, PowerBI, SAS, and Tableau.
• Ability to apply critical thinking and problem-solving skills to interpret complex data, identify trends, and develop actionable insights.
• Ability to work independently and adapt to changing priorities and challenges.
• Ability to collaborate effectively with both internal and external stakeholders, fostering productive relationships to achieve desired outcomes.
• Good verbal and written communication skills, with the ability to clearly articulate complex concepts.
• Attention to detail, ensuring accuracy and integrity of data while managing and analysing large datasets.
• The seniority of appointment and actual corporate job title will commensurate with individual work experiences.
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and deep expertise in commodity trading and oil / petroleum. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

Key Responsibilities:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification
• Project management experience within the oil / petroleum commodities
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Learning Playground Language Center invites applicants who are experienced in:

• business development;
• student recruitment;
• franchisee recruitment;
• only experienced candidates need to apply;
• self-confident;
• high achievers;
• good communication skills;
• able to communicate well with students, parents, and franchisees.

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

Responsibilities:

· Partner with suppliers to develop and implement effective marketing strategies and plans that align with company objectives, target audience, and market trends.

· Oversee the accurate forecasting and tracking of inventory levels, ensuring alignment with business goals and ensuring availability of products to meet demand.

· Prepare and analyze detailed business performance reports, tracking key performance indicators (KPIs), sales trends, and inventory data, and provide actionable insights to both suppliers and internal teams.

· Regularly organize and conduct business review meetings with suppliers, discussing sales performance, inventory management, and potential improvements to strengthen the partnership.

· Build and maintain strong relationships with suppliers to foster trust, collaboration, and mutual business growth. Address supplier concerns and provide ongoing support.

· Lead efforts to create demand for products by developing and executing marketing campaigns, product promotions, and new product launches.

· Plan and implement product promotional activities in collaboration with suppliers, ensuring maximum visibility and market penetration.

· Collaborate closely with the Sales and Field Application Engineering (FAE) teams to align on sales targets, product offerings, and technical support, ensuring a cohesive strategy to meet revenue and profit goals.

· Work towards achieving overall revenue and profit objectives by focusing on growth opportunities with suppliers, analyzing market trends, and refining sales strategies.

· Monitor and track supplier performance against set objectives and targets, ensuring both internal and external stakeholders are aligned with the company’s business goals.

Requirements:

• Diploma or Degree in engineering electronics or equivalent

• Minimum 3 years relevant product marketing experience from semiconductor industry

• Excellent interpersonal, communication and presentation skills

• Good analytical skills and proficient in MS office applications

• Outgoing personality, positive and a strong drive to succeed

• Overseas travel is required

Queenie Chua

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Roles & Responsibilities

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieve by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments

· Sanitising all nail instruments and equipment before each use

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· schedule client appointments and accept payments

· Other duties as and when assigned

Requirements

· With or Without experience - Candidates with experience will be an advantage

· Able to work on weekends and PH

· Good communication skills and cheerful personality

Other Information:

· Good and comfortable working environment

· Annual leave and Medical benefits

· Basic Salary + Commission + Service point + Incentive

Marketing and Communications Manager

Picture yourself starting your day surrounded by the joyful sight of children playing together on the school field. As our M&C Manager, your role involves developing, organising and implementing long-term marketing strategies and short-term initiatives. Today, you're capturing moments of students in action, creating engaging content for a diverse audience. Working alongside a dedicated team of experienced teachers and business staff, each with their unique cultural background, you contribute to providing a secure and welcoming environment for children aged 18 months to 12 years.

Are you a dynamic, passionate marketeer and communications expert who thrives in a diverse, hands-on environment? Do you take initiative, create fresh content and drive the school’s marketing strategy? If so, this role might be the perfect fit for you.

The role

As part of our effort to boost brand awareness and generate leads, you will plan, execute, and evaluate advertising campaigns such as Instagram posts, Google Ads and Facebook Ads. As our M&C manager, you oversee the school’s social media accounts, ensuring that all platforms deliver consistent, engaging, and on-brand messaging.

Success in this role also requires leading the redesign of our website and serving as the main point of contact for event management, including open houses, school fairs, and community engagement activities. In this role, you will collaborate with the Principal and school leadership to align marketing efforts with broader school goals.

In your collaboration with our Finance department, you monitor expenditures and optimise resource allocation. You will work closely with colleagues in the Business department, teachers, and the Principal and school leadership to promote Holland International School within Singapore and internationally.

Your responsibilities

• Drive our school’s marketing with passion and purpose by planning, designing, managing and evaluating the marketing (and communications) activities aimed at our target audiences.
• Track the performance of marketing activities using KPIs (e.g., enrollment trends, web traffic, lead generation) and present regular reports and actionable insights to the Principal and school leadership for data-driven decisions.
• Develop and oversee communication materials like brochures, newsletters, and digital content, strengthening the school’s visibility and reputation among all stakeholders.
• Act as the school’s spokesperson, managing media relations, and building relationships both externally with media outlets and internally with staff, parents and stakeholders.
• Analyse campaign performance (ROI, audience reach) and provide recommendations for ongoing improvements.
• Collaborate with the Principal and school leadership to position Holland International School as a leading choice for international education in Singapore.
• Maintain up-to-date website content and optimise SEO to increase organic traffic.
• Partner with the Admissions department to ensure event success and alignment with strategic objectives.

You have:

• A Master’s or Bachelor's degree in Marketing/Communication or a related field
• Minimum of 5 years experience in marketing, preferably in the education sector
• Experience as a team lead, actively and successfully driving the marketing strategy within an organisation by taking initiative and liaising with senior management.
• Proven experience in developing and executing successful marketing strategies, with strong project management skills and a hands-on mentality.
• Experience with budgeting and resource management processes and expertise in social media management, SEO, SEM, and Google Analytics.
• A proven track record creating content for social media such as Instagram, Facebook, and LinkedIn
• Proficiency in design tools such as Adobe Creative Suite, InDesign, Canva, and content management systems.
• The ability to work independently as well as collaboratively
• Excellent English communication and writing skills. Proficiency in Dutch, Mandarin and/or French is a plus.

We offer you

A temporary contract until June 30th from the date of employment (potential for renewal). Part of the benefits package is a salary ranging between SGD 5,000 to. SGD 6,500, a monthly transport allowance and 25 holidays based on a year contract, all based on a 40-hour workweek.

Application process

Candidates who believe they meet the requirements may send their application addressed to Tjitske Klasen, HR Officer: [email protected].

The application must include the following:

• Cover letter
• Curriculum Vitae
• 2 referees

Shortlisted candidates will be invited for an interview at our school.

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

• Define and manage relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail
• for Sales and Digital Platforms
• Prepare and follow-up on management and planning meetings
• Manage sales planning, operations, and reporting of the Singapore market
• Identifying areas for sales process optimisation and implement such optimisation measures
• Oversee roll-out and training of Porsche digital platforms
• Support the Porsche Singapore Retail team with monthly dealer steering meetings and daily operations

• Bachelor’s Degree in IT, Economics, Business Engineering, Business Administration, Accounting or other relevant degrees
• Proficiency in MS Office, especially Excel plus AI tools
• Strong organisation, presentation, written and spoken English, communication, and reporting skills
• Reliable, able to work independently, and possesses leadership skills
• Willing to work in a multicultural environment and to travel on a flexible schedule depending on business needs

WeLoveSuperMom, a fast-growing and dynamic marketplace and community platform, has a mission to enable parents and families to live better and smarter in Southeast Asia.

Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, we are looking for self-driven, innovative, and collaborative media salespeople to be a part of this growth story.

Your role:

• Leverage your existing customer network to pitch and close innovative customer solutions from SuperMom’s array of products for insights, brand building, content marketing, and demand generation.
• Actively seek out qualified new sales opportunities through cold calling, networking, and social media.
• Collaborate with team members to achieve larger deal sizes and better results.
• Gather feedback from customers and prospects and share with internal teams to improve products and service deliveries.
• Develop and maintain strong partnerships with customers to be seen as a trusted consultant at all levels.

You Have:

Benefits:

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

This role is a part of CyberSource Technical Sales team within AP region which is one of the fastest growing organizations within Visa. The team comprises of Tech Partner Enablement Consultants, Technical Sales Consultants, Client Delivery Consultants and Merchant Optimization Consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Manager, Payment Optimization does at Visa:

We are currently looking for a manager position candidate located in Singapore for CyberSource Sales Engineering team to manage the Payment Success Improvement Program for CyberSource AP Merchants and Acquirers. The merchant(s) engagement program will also include consulting for Merchant business optimization based on data insights and research.

Working in tandem with AP account managers and some of the largest merchants and acquirers across Asia, the role holder will utilize data, analytics, market research and subject matter expertise to drive additional value to our client’s payment success and business optimization programs.

Responsibilities:

• Work with AP Payment Optimization function lead to strategize and execute plans to drive incremental improvement in payment success rates for CyberSource merchants in AP region.

• Plan and execute consulting program(s) with CyberSource AP merchants and acquirers to improve payment success and merchant business optimization recommendations based on data insights and market research.

• Be the internal and external payment success expert for merchants/acquirers across AP region.

• Develop ongoing reviews of regional payment decline rates, identification of decline drivers and development of an integrated approach to reducing declines.

• Proactively understand how new products/services, as well as industry and technology trends impact on payment success performance and how in turn that impacts our clients.

• Maintain and build rapport with regional peers and other teams across Visa Inc. to exchange ideas, learn and leverage best practices.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Singapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more! The Associate Centre Manager is responsible for overseeing the day-to-day operations of the centre. This role involves supporting various administrative, operational, and client services functions to ensure smooth and efficient service delivery. The Associate Centre Manager also plays a key role in staff management, client engagement, and helping drive the growth of the centre.

1. Operations Management:

• Oversee and manage all day-to-day operations of the centre to ensure smooth functioning.
• Ensure the facility runs efficiently, adhering to operational goals and objectives.
• Develop operational processes and ensure adherence to company policies and standards.

2. Staff Management:

• Recruit and train staff, ensuring high levels of staff performance.
• Create and manage staff schedules, ensuring adequate coverage for all centre operations.
• Manage staff onboarding and offboarding.

3. Client Relations & Engagement:

• Serve as the point of contact for parents, addressing concerns and feedback.
• Ensure high-quality customer service and maintain strong relationships with clients.
• Organize regular parent consultations and reviews to discuss student progress or address any concerns.

4. Sales & Enrollment:

• Handle student enrollment processes, converting inquiries into sales.
• Promote centre programs and services to increase customer base and retention.
• Ensure all fee collections are timely and accurate.
• Generate sales reports for senior management.

5. Marketing & Publicity:

• Develop marketing strategies and promotional materials to attract new clients.
• Collaborate with external vendors to create promotional content such as videos, banners, and flyers.

6. Program Scheduling & Management:

• Plan and administer program schedules, ensuring smooth execution of all classes.
• Coordinate groupings of students and staff to optimize efficiency and coverage.
• Ensure timely communication of schedule changes to staff, and clients.

7. Vendor & Facility Management:

• Manage relationships with vendors and suppliers to ensure smooth operations.
• Oversee facility maintenance, including equipment upkeep and repairs.

8. Event & Project Management:

• Plan, manage, and execute centre events such as holiday programs, open houses, workshops.
• Lead any special projects aimed at developing or improving the centre's services.

9. Administration:

• Maintain all necessary paperwork including policies, forms, contracts, and other administrative documentation.
• Oversee centre management systems (e.g., databases, booking systems, apps).
• Streamline processes to improve operational efficiency and client satisfaction.
• Manage staff onboarding and offboarding.

10. Reporting & Assistance:

• Provide regular reports and data analysis to senior management on the centre's performance.
• Assist senior management with tasks, projects, and other personal assistance when needed.

Core Competencies:

• Excellent communication skills (written and spoken English).
• Proactive, resourceful, and able to handle challenges independently.
• Strong attention to detail and work ethics.
• Proven experience in operations or administrative role, preferably in an educational or learning centre setting.
• Strong organizational and time management skills.
• 4 weekdays and 1 weekend / 3 weekdays and 2 weekends (Weekdays: 10.30-7.30pm, Weekends: 9-6pm)
• Physical Branch: Novena MRT