JOB SUMMARY

• This role could be based in Singapore, Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• This world class leading Bank is seeking for Audit Analytics Manager for Group Internal Audit’s Audit Analytics function. The function has used analytics and digital to improve the quality of audits and achieve efficiencies. The qualified individual will assist in the execution of analytics strategy and help drive innovation in the function. The function objective is to enhance the department’s data analytics capability, innovate and optimise the use of data throughout the audit cycle including the development of effective continuous monitoring strategies.

RESPONSIBILITIES

This individual will be responsible for the following:

• Lead, coach and guide small teams of analysts to drive innovation, identify risks and gain insights across the bank’s audit risk areas using analytics.
• Drive innovation, identify risks and gain insights across the bank’s audit risk areas using analytics.
• Contribute to the design, development, testing and documentation of data modelling (includes data sourcing, data preparation, data transformation, and modelling) to assist in population and scoping analysis, sampling, testing, and issue impact justification
• Contribute to the design and implementation of effective continuous monitoring and auditing strategies
• Work closely with key stakeholders to understand data flow, data points, and advise on how they can be leverage in the design of data analytical solution.
• Provide insight and guidance on the interpretation of reported exceptions/analytics outputs so that appropriate actions can be taken by the audit teams
• Embrace the agile philosophy and continuously seek feedback for continuous improvement

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

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Our Ideal Candidate

• 6+ years of working experience, with recent Banking (preferably Retail banking) with 2 years of experience in performing/leading analytics in a team
• Working knowledge of data analysis software; good understanding of data systems and data query and coding language methods, such as SQL, Hive and Python
• Experience with working in a Hadoop based Data Lake environment both on premise and on cloud
• Experience with metrics and reporting using visualisation tools such as Tableau, PowerBI or similar tools
• Good understanding of analytics and techniques, and proven ability to understand problem statements and identify opportunities for use of analytics.
• Data Science knowledge would be an advantage (basic understanding of statistics - Correlation, Regression)
• Outstanding project management and analytical skills with an ability to multi-task and manage competing priorities with a track record in creative and successful problem-solving
• Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value, with a track record in creative and successful problem-solving
• Outstanding communication skills, both oral and written
• Ability to participate within a multi-disciplinary team and be a strong team player
• A Bachelor's Degree in Computer Science, Management Information Systems or Business (e.g., Accounting, Business Administration, Economics, Finance, Management, Statistics) is preferred

Role Specific Technical Competencies

• Data analysis techniques
• Programming fundamentals
• Dashboard Design using Tableau
• Data Science
• Project management and analytical problem-solving skills
• Change management and communications
• Stakeholder management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

As a client journey specialist, you will be part of the journey to help clients diversify their portfolios, manage their risk, and increase their risk weighted returns. You will be directly responsible for understanding market dynamics and creating content, initiatives and campaigns to inspire clients to enhance their risk-weighted returns in a Timely, Relevant, Engaging and Actionable (TREA) manner.

You will also be instrumental in helping to improve key KPIs such as %Client Trading (monthly average), % of Multi Asset Clients, %Newly Funded Clients (NFC) to Newly Trading Clients (NTC), #Social Sharing and Referral Rate across our varied set of clients that include both trader and investor personas.

Responsibilities:

- Content Creation:Develop high-quality, actionable content and campaigns tailored to our clients’ interests, market conditions, and product offerings, driving them to make informed trading decisions.

- Educational Content:Present educational materials to customers in Webinars or host on our website to promote financial literacy, responsible investing, and empower individuals to make informed investment decisions.

- Content Distribution: Ensure the delivery of engaging and informative content that resonates with the target audience and supports the company's overarching goals in the investment and trading domain.

- Market Monitoring: Stay up-to-date with global market trends and news, quickly creating content that reflects opportunities or potential shifts in the trading and investing landscape.

- Campaign Management: Design and implement effective email, platform and social media campaigns, working closely with marketing and analytics teams to optimize engagement rates and identify the most impactful messaging.

- Content Strategy:Collaborate with cross-functional teams to build a content roadmap that aligns with business goals, seasonal market events, and client trading patterns.

- Performance Analysis: Track and analyze the performance of client engagement across content types and client persona types, using data to refine and enhance future campaigns.

- Collaboration:Participate in Local, Regional and Global Client inspiration Daily Huddle meetings and adopt relevant content for Saxo Singapore clients, be responsible for localizing the content and publishing on Saxo Singapore website as well as Platform. Also collaborate with cross-functional teams, including marketing, compliance, and product development, to ensure that content supports and enhances the company's aspirations in promoting ethical investing practices, regulatory compliance, and customer empowerment.

- Client Events: Prepare and coordinate physical events to help build out our brand, and help clients to understand market dynamics and the risks and opportunities that it brings.

Championing Key Values: Championing a culture of integrity, transparency, and customer-centricity within the content team, reflecting the company's aspirations to foster trust, empower investors, and promote responsible financial decision-making.

- Copywriting: Cover copywriting for all articles written locally, any content written by regional as well as HQ, Quarterly Outlooks. All the press releases and any content is published publicly on social media and the company’s trading platforms.

Skills Required:

· University Degree – Finance, Science or Engineering preferred

· Strong understanding of global markets, trading products, and regulatory considerations.

· Proven track record with financial content creation, campaign management, and client engagement within trading or financial markets.

· Excellent written and verbal communication skills, able to simplify complex financial concepts into accessible and actionable insights.

· Prior experience of handling content writing for FX, CFDs, Equities, ETFs, Derivatives CFDs, Options, Futures is highly desired to succeed in this role

· Data-driven with an analytical mindset, experienced in performance tracking to continuously improve engagement.

· You are motivated by working in a dynamic and fast-paced environment with ambitious goals.

· Collaborative team player with experience working across departments to create effective, compliant, and client-focused content.

This is a unique opportunity to inspire and empower clients in the trading and investing space. If you are passionate about financial markets, client engagement, and promoting responsible investing, we encourage you to apply!

Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Key Domain/ Technical Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

1. Strategic Growth Planning: Develop and implement business development strategies to grow the agency’s client base.
   Identify new business opportunities, including partnerships and market segments.
   
2. Client Relationship Management: Build and maintain strong relationships with employers, corporate clients, and industry stakeholders.
   Act as the main point of contact for high-value customers and resolve inquiries or issues.
   
3. Partnership Development: Collaborate with training centers, community organizations, and international partners to expand service offerings.
   Negotiate agreements to enhance the agency's value proposition.
   
4. Market Research & Analysis: Analyze industry trends, customer needs, and competitor activities to identify areas of improvement.
   Provide insights to refine services and marketing strategies based on market demands.
   
5. Sales & Revenue Generation: Drive sales by promoting the agency’s services to new and existing clients.
   Meet revenue targets through effective lead generation and conversion strategies.
   
6. Marketing & Outreach: Collaborate with the marketing team to develop campaigns targeting employers and helpers.
   Represent the agency at events, exhibitions, and job fairs to promote services.
   
7. Team Collaboration: Work closely with recruitment, placement, and customer service teams to ensure seamless service delivery.
   Provide feedback and input on operational improvements to enhance customer satisfaction.
   
8. Performance Monitoring: Track and report on key performance metrics such as client acquisition rates, revenue growth, and partnership success.
   Prepare regular reports and presentations for management on business development activities.
   

Requirements:

• Diploma or Degree in Business, Marketing, or a related field.
• Proven experience in business development, sales, or account management, preferably in the maid agency or service industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and identify growth opportunities.
• Self-motivated, goal-oriented, and able to work independently.

Key Skills:

• Strategic planning and execution
• Relationship building and stakeholder management
• Sales and revenue generation
• Market research and analytical thinking

Mon to Thurs 8.30am to 6pm

Fri 8.30am to 5.30pm

Job Responsibilities

The role holder, reporting to the Financial Controller, will play a crucial part in driving and overseeing the transformation of our Finance function. The ideal candidate will have a strong background in finance, coupled with proven expertise in leading and implementing transformation initiatives.

Responsibilities

• Strategic Planning: Develop and execute a comprehensive finance transformation strategy aligned with organizational goals, ensuring optimal efficiency and effectiveness.

• Process Optimization: Identify and implement process improvements to streamline financial operations, enhance accuracy and reduce cycle times.

• Process enhancement: Leverage on financial technologies (RPA etc) to improve finance processes and reporting capabilities.

• Change management: Effectively manage the organizational change associated with finance transformation efforts with overall business objectives, fostering a cohesive and integrated approach.

• Cross-functional collaboration: Collaborate with various departments to align finance transformation efforts with overall business objectives, fostering a cohesive and integrated approach.

• Data Analysis: Utilise data-driven insights to inform decision-making and identify opportunities for improvement within the finance function.

• Performance Management: Establish key performance indicators (KPIs) and metrices to measure the success and impact of finance transformation initiatives.

• Project Management: Part of the Working Committee across all Entities/ Brands for the new Dealers Management System (DMS).

• Handle any ad-hoc projects or tasks as assigned by Management.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Degree or professional qualification in Accountancy or CPA with at least 8 years of relevant experience.

• Minimum 3 years leadership experience

Knowledge and Skills

• Proven experience in finance roles with a focus on transformation initiatives.

• Strong project management skills with a track record of successfully leading finance transformation projects from initiation to completion.

• In-depth knowledge of financial processes, systems and technologies.

• Analytical mindset with the ability to interpret complex financial data.

• Effective communication skills – both written and verbal

• Independent yet a collaborator, meticulous and hands-on with demonstrated

• This position may required to communicate with counter part in China

Organisation Context

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the LIII program.

Role Description

The Engineering Delivery Management (EDM) role is focused on technical management of all engineering activities. They provide direction, guidance, expert advice, mentoring, support, audit, and workflow management (tasking prioritisation and resource coordination) in support of achieving project objectives and milestones in accordance with the approved schedule. The EDM will manage a multi-skilled team of system, software, integration, V&V and infrastructure engineers to provide on time delivery of services and support for systems and/or sub-systems of products, or for projects, across multiple platforms.

Responsibilities

· Provide direction, expert advice, mentoring, and workflow management (including task prioritisation and resource coordination) in support of achieving project objectives and milestones

· Lead a multi-skilled team of engineers to deliver software engineering solutions, aligning team capability to meet customer expectations

· Lead technical reviews, workshops, peer reviews and project reviews as appropriate for the program

· Prepare and lead the monthly TFR and support the WPPR

• Communicate, analyse, plan and report as necessary to align team capability and customer expectations

· Identify / Review risks, and proposing effective solutions; executing mitigation actions and reporting on outcomes / cost savings and residual risks

· Define and tailor the software engineering environment and the process, practices and tools applicable to the project

· Provide guidance to technical teams with regard to engineering matters aligned to the agreed architecture, to ensure effectiveness whilst meeting customer requirements

· Ensure the timely delivery of software releases in support of the integration and test program

· Promote knowledge sharing and ensuring that work is captured sufficiently for re-use across projects

• Provide support to bids, produce/review Engineering Cost estimates for any modification proposals to the functional baseline
• Provide support during the analysis of Customers requirements to propose and negotiate win–win solution responses with Customers based in Australia and worldwide
• Ensure clear communications (written and verbal) with external customers
• Manage customer scope iaw approved baseline/schedule
• Manage customer expectations

· Deliver iaw Thales processes and practises and contribute to their improvement

Knowledge, Skills & Experience

Qualifications

· Degree in Engineering, Computer Science, IT or other relevant qualification

Essential Experience

· Solid experience of managing the development of real time distributed complex software centric solutions in a safety critical environment

· Solid experience in total life cycle of complex software development, including processes and responsibilities at each stage in the cycle

· Solid knowledge and experience in Systems Engineering lifecycle (eg. EIA632, ISO/IEC15288)

· Advanced analytical and problem-solving skills, with the ability to engage a wide range of stakeholders across a complex environment

· Solid eperience of leading and mentoring team of multi-skilled engineering team, fostering a collaborative and productive work environment

· Solid experience in upskilling and training new engineers

· Experience in managing software development projects using Agile methodologies and the ability to drive iterative development processes

· Strong experience of using Earned Value Management, Work Package Control and reporting, with exposure to scheduling tools (MS Project, Primavera etc.)

· Financial / budgetary management of engineering work packages or tasks

· Strong ability to communicate effectively with various stakeholders, including Project, Engineering Delivery Managers, Product Owners, Technical Design Authorities, Speciality engineers and the engineering team under management.

· Collaboration tools including Jira, Confluence etc.

Desirable:

· Air Traffic Management domain expertise (inc. standards such as ICAO, Eurocontrol, AIDC)

· Experience in product delivery using agile methodologies like Lean methods (including PDCA, Kanban, Value-Stream Mapping); prior experience working Agile @ Scale framework is a bonus

· Programming/Scripting Languages; Java, C++, Ada, Python, Bash

· Experience working in a Linux/Unix development environment

General / Special Requirements

GENERAL

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for continuous improvement and knowledge sharing

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

Company Overview

Rave Tech is a pioneering SaaS provider specializing in travel ERP solutions that leverage machine learning to boost the productivity of travel agents. Our mission is to transform the travel industry by delivering innovative solutions that streamline operations, enhance efficiency, and create superior customer experiences. We are committed to innovation, quality, and continuous improvement, embodying our tagline: Pursuing Advantages to Boost Profitability.

Are you passionate about leveraging technology to drive industry change? Do you thrive in a fast-paced, dynamic environment where your contributions can have a lasting impact? If you're ready to join a team that values creativity, collaboration, and professional growth, Rave Tech is the place for you. We are seeking talented professionals eager to contribute to our vision and shape the future of travel technology.

Job Summary

We are seeking a driven and results-oriented Customer Acquisition Manager to join our dynamic team. In this role, you will identify and qualify leads, understand customer needs, and convert opportunities into successful sales. You will be responsible for crafting findings, closing deals, and achieving sales targets, with a focus on building long-term client relationships.

The ideal candidate should have 2–3 years of experience in technology sales, strong proficiency in English and Chinese, and knowledge of government grants. You should be a passionate hunter, goal-oriented, and self-disciplined, with a positive attitude and the ability to work independently and as part of a team.

This is an excellent opportunity for a motivated individual to thrive in a fast-paced, innovative environment while contributing to our company's growth.

Key Responsibilities

• Research, identify, and develop new business opportunities to expand the company's customer base.
• Conduct in-depth consultations to understand customers' requirements, pain points, and goals.
• Translate customer requirements into clear write-up based on customer business needs and requirements.
• Develop and execute strategies to close sales deals, ensuring achievement of monthly and quarterly targets.
• Provide guidance on relevant grants and funding opportunities to support customers purchase decisions.
• Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.
• Maintain accurate records of sales activities, leads, and pipeline progress in CRM systems.

Requirements

• Minimum 2–3 years of experience in technology sales or related fields.
• Strong communication skills in spoken, written, and reading English and Chinese.
• Diploma or higher education is preferred.
• Proficiency in CRM systems, software, and online tools is not required, but the ability to quickly adapt to new software and tools is essential.
• Familiarity with government grants or funding schemes is an added advantage.
• Understanding of digital marketing and related areas will be an added advantage.
• Singapore Citizens and Singapore Permanent Residents preferred.

Personality Trait

• Passionate Hunter: Driven by the thrill of prospecting and closing new deals.
• Goal Getter: Results-oriented with a proven track record of meeting or exceeding sales targets.
• Willing to Learn: Eager to adapt, grow, and refine skills in a dynamic environment.
• Positive Attitude: Maintains an optimistic outlook, even in challenging situations.
• Team Player: Collaborates effectively with internal teams to deliver exceptional client solutions.
• Integrity: Demonstrates honesty and ethics in all business dealings.
• Self-Discipline: Manages time and tasks efficiently to meet deadlines and commitments.
• Independent Worker: Able to operate with minimal supervision while delivering high-quality results.

What We Offer

• Competitive salary and benefits package
• Opportunity to work on cutting-edge technologies and projects
• A collaborative and inclusive work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options

Job Mandate

Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically. They will be directly responsible for interfacing and engaging with clients on a day-to-day basis with the objective to grow and protect the clients’ wealth for the enjoyment of their successors and their heirs. With consultative process, Relationship Managers gather information about the client’s needs & wants, then tailor a personalized strategy that uses a range of financial products and services. They customize investment strategies to address each client’s unique circumstances as well as specific preferences for income, liquidity, and risk. Where appropriate, they pursue cross-border investment opportunities to enhance returns and provide additional diversification.

The Relationship Manager (RM) is expected to achieve the annual business targets on business development, relationship management and customer profile balances based on more complex investment requirements while ensuring accurate and timely completion of the entire sales and compliance process.

The Relationship Manager is primarily responsible for achieving business targets through the following:

1. Acquisition of new high net worth customers

2. Generation of additional volume from existing customers across sales channels

3. Development and engagement of strong relationships with assigned customers

4. Delivery of excellent customer service through investment products and service offerings

Trust Advisory Referrals

DUTIES AND RESPONSIBILITIES

A. Business Development

1. Achieves business targets on acquiring, on-boarding and deepening of Mass affluent customers.

1.1. Identifies and promotes a robust pipeline of prospective customers.

1.2. Sets appointments proactively and meets with customers to establish their needs & requirements.

1.3. Pursues marketing and solicitation of investible funds from existing and new accounts.

1.4. Develops proposals in accordance with the requirements of each account, in line with the client’s objective and needs relative to yield safety, liquidity and diversification.

1.5. Submits proposals and ensures follow-ups in a timely manner including preparation of call reports to apprise management of the account status.

1.6. Conducts client presentations.

1.7. Networks with customers in order to create new business contacts.

2. Liaises proactively with branch partners for referrals and cross-sell opportunities.

3. Develops and deepens relationships with assigned customers.

4. Engages support of specialists to provide technical advice to customers when necessary.

5. Analyzes trends in the market as well as customer profiles to identify potential opportunities for the organization.

B. Client Relationship Management

1. Monitors customers’ accounts and portfolios providing proactive, timely, relevant market updates and advice through regular calls and meetings, thus building long-term relationships.

2. Seeks to establish and understand customers’ real needs and expectations.

3. Executes sales and investment strategies/activities effectively.

4. Maximizes each client or branch interaction by building on customer cues to gain commitment to products, services, and solutions.

5. Builds and develops relationships with customers –e.g., accompanying them at social/lifestyle events.

6. Reviews accounts regularly to ensure the growth of the aggregate fund level.

What you will do:

Johnson Controls Marine & Offshore Service unit is a global business with employees acting across the globe and backed by a global service team in 10 locations. The Service business is acting on HVAC, Fire Protection & Refrigeration solutions to deliver maintenance and retrofit services to a wide range of applications for Merchant vessels, Cruise, Offshore, Passenger, Navy and Coast Guard.

As Sales Account Manager, you will build relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin. Services and supports existing customer accounts in assigned local geographic area, with a limited sales target or quota.

How You Will Do It:

• You will be responsible for expanding after-sales services (parts and services sales) for HVAC systems & Fire solutions to commercial ship owners, ensuring customer satisfaction and loyalty
• This is a Hunter role, where you will leverage from our installed base to identify and engage potential customers, end users, and influencers. Collaborate with Services support team to grow after sales offerings
• Sales process ownership. Create quotations, specifications and sales proposals and manage the entire sales cycles from initial contact to closing
• Strategic relationship building by gaining a deep understanding of the decision-making processes within customer’s organization to secure successful outcomes
• Ability to connect, and nurture strong customers relationship with key influencers and expanding your network within the customer base to drive business growth
• Ownership to update and maintain sales pipeline and development activities in the CRM

What We Look For:

• Bachelor’s degree /or Diploma preferably in Sales or Engineering
• At least 3 years sales experience working within the Marine or Offshore Oil and Gas market
• Familiar with HVAC or fire detection / suppression systems is highly desirable
• Strong communication skills and ability to translate technical solutions into clear, tangible value driven proposals
• Must be able to work autonomously, while also thriving a collaborative global team environment
• High level of Business Acumen with strong strategic agility

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Maintain current client relationship and identifying areas for potential clients
• Contacting potential clients to establish a business relationship and meet with them
• Develop new sales areas and improving sales through various methods
• Research the latest in the business industry and creating new opportunities to expand business
• Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
• Train junior salespeople to improve sales goals and meet expectations
• Strong understanding of company products or services as well as business position and competition to keep business competitive

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Overview:
We are seeking a dedicated and results-driven Sales Manager for a direct, full-time position with our client. The role involves a strong focus on client servicing and sales activities, aiming to enhance customer satisfaction while achieving business targets.

Key Responsibilities:

• Provide excellent client servicing by addressing customer needs and inquiries promptly.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction.
• Identify sales opportunities and actively promote products and services to clients.
• Assist in managing and growing client accounts, ensuring retention and satisfaction.
• Handle client issues, inquiries, and requests in a professional and timely manner.
• Collaborate with internal teams to ensure seamless service delivery and follow-up.
• Achieve sales targets and contribute to the overall business growth of the organization.

Required Experience & Skills:

• Proven experience in client servicing or sales, preferably in a service-oriented environment.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Goal-oriented with a focus on meeting sales targets and driving results.
• Ability to manage client relationships and resolve issues effectively.
• Strong organizational skills and attention to detail.
• Self-motivated and able to work both independently and as part of a team.

How to Apply:
If you are passionate about client servicing and sales, and meet the qualifications above, we encourage you to apply.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Peferably possess more than 7 years of experience
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Are you looking to work with energy reduction solutions in a global organization committed to sustainability and innovation?

Job purpose:

To strategically lead the AI and automation delivery organization within CBS, driving the ideation, development, and implementation of the global CBS AI and RPA roadmap to enhance operational efficiencies, customer satisfaction, and competitive advantage globally, by operationalizing a new capability center in Singapore.

Key Accountabilities / Responsibilities

• Establish and operationalize a dedicated capability center in India for in-house AI development, and continuously lead and manage a highly motivated team. (20%)
• Establish and facilitate forums to engage and negotiate with senior management across CBS, cross-divisionally, and group functions to define and align AI initiatives and business objectives. (15%)
• Strategically formulate and deploy an AI and automation operating model, involving key stakeholders across CBS and Grundfos to foster innovation with cutting-edge technologies. (15%)
• Define and execute the AI and RPA roadmap to drive operational efficiencies across End to End CBS, and deliver value for One Grundfos. (15%)
• Lead the team to continuously develop processes, capabilities, and ways of working, and head technological progress and development to fulfill the business needs for scaling and technical advancements. (10%)
• Lead the change to ensure stakeholders are committed and actively participate in roadmap implementation, driving a strong collaboration and trust culture across team members and key collaboration partners for ideation, development, delivery, and implementation. (10%)
• Manage a global and diverse team, fostering a culture of innovation in a fast-paced and complex environment. (5%)
• Oversee budgeting and funding activities, ensuring optimal allocation and utilization of resources. (5%)
• Facilitate effective communication towards the CBS Leadership team to approve and prioritize roadmap activities and communicate decisions across the CBS organization. (5%)

Required Minimum Qualifications:

• Proven experience developing and executing key strategic initiatives within a complex business environment; experience working in a global environment is strongly preferred.
• A Master’s degree in a relevant field is required.
• Knowledgeable of agile methodologies, demonstrating the ability to adapt quickly to change and efficiently deliver projects in a dynamic and iterative development environment.
• Experience developing and implementing operating processes and setting strategic direction for AI and automation initiatives, in a global context.
• Strong leadership in driving AI initiatives across functions, with a high focus on End-2-End impact
• Experience in leading people directly or indirectly.
• Ability to influence and guide teams and stakeholders.
• In-depth knowledge of AI and RPA applications and best practices.
• Expertise in technical RPA and AI solutions in order to set direction.

We are seeking for a Regional Business Development Managaer, Asia for a premium modern building systems technology manufacturer organisation; also an established market leader in the building material sector.

This role would continue building the commercial and hospitality segment, increasing brand awareness and the position of our company within Asia-Pacific region. This includes setting up a network with architects, designers, owner and investors of commercial property and hotel chain to build up good relationships between the companies.

Responsibilities

Regional Market Development

• Business development, research, and profile targets in the commercial property and hospitality segment.
• Identify potential account, and the decision makers within the client organization.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators in the commercial property and hospitality segment.

Key Account Management

• Develop a rapport with new account and provide support that will continually improve the relationship with focus on owner and investors of commercial property and hotel chain.
• Grow and retain existing accounts by presenting new solutions and services for the owner and investors of commercial property and hotel chain.
• Track and record activity on accounts and help to close deals to meet these targets.

Regional Specification

• Work with technical, product and marketing team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Manage and support all regional projects in close collaboration with the responsible regional colleagues.
• Others
• Submit monthly progress reports and ensure data is accurate to the management.
• Participate in internal and external business meeting, industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Participate in the annual stock-take exercise
• Partner with third party training providers as required

Required Knowledge, Skills and Abilities:

• 3 to 5 years of business development regional experience on Hotel and High-end Residential Industry or background in the Interior Designing industry.
• Excellent account management experience.
• Excellent relationship-building, communication and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Understanding of the IoT, Smart Home and/or Hospitality Guestroom Management Systems will be preferred.
• Willing to travel 50% of the time

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

About us: Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounding of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalized level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: A Assistant Restaurant Manager is responsible for a variety of tasks, including scheduling shifts, seating customers, and caring for staff members. They must also ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service.

Job Description

• Taking responsibility for the business performance of the restaurant.
• Analyzing & planning restaurant sales levels & profitability.
• Organizing marketing activities such as promotional events & discount schemes.
• Preparing reports at the end of the shift/week, including staff control, beverage
• Creating & executing plans for department sales, profit & staff development.
• Setting budgets &/or agreeing them with the senior management.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Ensuring that all employees adhere to the company’s S.O.P. & S.O.S.
• Recruiting, training & motivating staff.
• Maintaining high standards of quality control, hygiene, health and safety.
• Checking stock levels & ordering supplies (dry store).
• Preparing Cash drawers & providing petty cash as required.
• Helping in area of the restaurant when circumstance dictate.

Job Requirement

• GCE O Level & above with 3 years of relevant experience as Fine Dining Assistant restaurant Manager.
• 3 years of customer service experience as a Assistant Manager to handle all level of customers in restaurant.
• Good knowledge of restaurant operations management
• Good communication skill and team management abilities

Benefits

• Basic Salary depend on your overall qualification and relevant experience
• Staff meals will be provided and Staff Discounts entitlement
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Business Development Manager
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Build and nurture strong connections with clients, managing the pipeline from qualification to closing deals
• Identify and profile potential accounts to expand our client base, connecting with selected industries and businesses through personalised outreach
• Unearth new business opportunities and qualify them for further engagement
• Create compelling presentation materials and accurate quotations that impress our clients
• Work closely with project managers to ensure seamless execution of events and align client expectations
• Attend industry events and networking functions to promote our agency and explore new business opportunities
• Track and report on business development activities and sales metrics, using data to identify areas for improvement
• Stay updated on industry trends and innovations to keep our strategies fresh and competitive

APPLY NOW!!!

• Minimum Diploma/Degree in Business Administration, or relevant discipline
• Has 3-5 years of sales experience, with a bonus for experience in event agencies
• Excellent communication and presentation skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70655 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

KEY RESPONSIBILITIES:

• Supply chain manager (SCM) reports to the country director, Singapore Country Director(CD).
• Supply chain manager is primarily responsible for four areas in supply chain such as Procurement (sourcing & purchasing), Shipping (import/export), Warehouse and Logistics Management.
• Determine and agree key supply chain KPI's & objectives for His sub-departments and evaluate their progress & achievements through a department meeting and yearly appraisal process.
• Securing that procurement, shipping as well as warehouse and logistics management is performed in accordance with VIKING guidelines and industry best practices.
• Ensure that the sourcing, procurement, warehouse, and logistic functions provides the necessary support to other departments (i.e. Order Fulfilment for Sales & Service) to ensure a smooth daily operation and to achieve Sales & Service target.
• Secure that daily operations are handled correctly in SAP ERP system.
• Aid that the inter-departmental corporation is continuously being improved with the aim to have the highest customer satisfaction (Sales & Service) in the VIKING network.
• Continuously develop best practices in the department and thrive to simplify workflows with the aim to minimize duplication of works and to achieve great satisfaction for employees as well as for internal and external customers.
• Monitor the work of internal stakeholders to ensure that the codes of ethics in their respective area of responsibility are upheld.
• Foster and promote safety culture within the department in co-operation with QHSE manager.
• Prepare and Monitor Risk Assessment for the Department in-cooperation with QHSE Manager.
• Coaching and mentoring of the team members to achieve organization's goals and objective.
• Lead and Conduct Year-End Stock Count.
• Source and Appoint a Waste Management Company approved and licensed by Arm and Explosives (A&E) and as well as National Environmental Agency (NEA) Singapore.
• Prepare necessary SCM Reports for the Team and as per CD Requirements for the Local Management Meeting addressing the Department's Performance.
• Prepare an Annual budget for the Department in-collaboration with CD.
• Conduct ISO internal process audit as and when it's needed.
• Other ad-hoc duties assigned by CD.

KEY FUNCTIONS & TASKS

• To organize and ensure daily effective operation in all aspects of Procurement (sourcing & purchasing), Shipping (import/export), Warehouse and Logistics management
• Implement correct use of SAP in the departments under your responsibility as well as aid training of SAP for other departments upon request, this includes aiding the operation in Malaysia.
• Follow all statutory and regulatory requirements to avoid mishandling of goods and endangering the company business. This is especially important towards our licenses and authorizations.
• Plan and execute Waste Disposal for Dangerous and Control Goods on quarterly basis.
• Optimize work efficiency in the departments under your control to minimize over time and to achieve right work balance for employees.
• Conduct Weekly SCM Meeting addressing Team's and Operational needs.
• Reporting news and issues related to the department or in other ways related to Vikings business to the CD.

EDUCATION AND EXPERIENCE (COMPETENCE)

• Diploma/Degree in Supply Chain, Logistics, Procurement fields.
• 3-5 Years Of Industry experiences.
• Leadership Skills, Customer Sensitive, Advanced SAP and MS Excel, Word and PPT Skills

We are seeking a highly motivated and experienced Retail Store Area Manager to oversee multiple retail locations within a designated geographic area. The ideal candidate will be responsible for driving sales, managing store operations, and ensuring a high level of customer service and satisfaction.

Key responsibilities include:

- Developing and implementing strategies to increase sales and profitability across all stores in the area

- Monitoring and analyzing sales performance, inventory levels, and operational metrics to identify areas for improvement

- Setting goals and targets for individual store managers and providing coaching and support to help them achieve their objectives

- Conducting regular store visits to ensure compliance with company policies and procedures, as well as high standards of customer service

- Recruiting, training, and developing store managers and staff to create a high-performing team

- Collaborating with cross-functional teams, such as marketing, merchandising, and finance, to drive business initiatives and promotions

- Managing budgets and expenses for the area, ensuring cost-effective operations and maximizing profitability

- Handling escalated customer complaints and resolving issues in a timely and professional manner

Qualifications:

- Bachelor's degree in Business Administration, Retail Management, or related field

- 5+ years of experience in retail management, with a proven track record of success in driving sales and profitability

- Strong leadership and communication skills, with the ability to motivate and inspire a team

- Excellent analytical and problem-solving abilities, with a strategic mindset

- Proficiency in Microsoft Office and retail management software

- Willingness to travel within the assigned area and work flexible hours as needed

If you are a results-driven leader with a passion for retail and a desire to make a positive impact on a growing organization, we want to hear from you. Join our team as a Retail Store Area Manager and help us achieve our business goals!

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants are invited to call or WhatsApp text JY at 91184028 for a confidential discussion. Please note, that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1107106 (Wong Chee Ann Jacky (Wang Zhian))
GOREF: 10409

https://sg.go.persolkelly.com/job/apply/10409

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will have a passion for customer service, a strong understanding of retail operations, and proven leadership skills.

Responsibilities:

- Assist the Store Manager in overseeing day-to-day operations of the store

- Train and supervise sales associates to ensure excellent customer service

- Implement and maintain store merchandising and visual standards

- Monitor inventory levels and order products as needed

- Handle customer complaints and resolve issues in a timely and professional manner

- Assist with scheduling and managing staff to meet sales goals

- Ensure compliance with company policies and procedures

- Contribute to the overall success of the store by driving sales and maximizing profitability

Requirements:

- 2+ years of retail management experience

- Strong leadership and communication skills

- Ability to multitask and prioritize in a fast-paced environment

- Knowledge of retail operations, including inventory management and merchandising

- Customer-focused with a passion for providing exceptional service

- Flexible availability, including evenings and weekends

If you are a motivated and results-driven individual with a passion for retail, we want to hear from you. Join our team as an Assistant Store Manager and help us create a positive and successful shopping experience for our customers.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants are invited to call or WhatsApp text JY at 91184028 for a confidential discussion. Please note, that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1107106 (Wong Chee Ann Jacky (Wang Zhian))
GOREF: 10410

https://sg.go.persolkelly.com/job/apply/10410

Responsibility
* Identifying potential clients (individuals, businesses, or organizations) and generating new business leads.
* Developing and executing strategies to increase sales and market share for advisors to conduct advisory work.
* Establishing strong relationships with key clients and agents to increase business opportunities.
* Attending industry events, networking functions, and conferences to expand the company’s presence.
* Developing deep knowledge of the company’s services
* Maintaining accurate records of sales activities and opportunities
* Customer-oriented approach with a focus on problem-solving.
* Familiarity with insurance policies, and regulations.

Requirements
- At least 2-5 years of experience in sales, business development, or a client-facing role, preferably in the financial services industry.
- Experience in managing client accounts and maintaining business relationships.
- Strong verbal and communication skills.

Business Development Manager

- Reports to: Managing Director

- Job Type: Full Times

Role & Responsibilities

- Business Development Plan for all sites

- Conduct Market Studies and Business Plan

- Management, Analysis & Reportingof each site

- Help in project management

- Oversee and Manage Sales Revenues and Operatin Budget

- Responsible for Sales for each location

- Provide monthly and regular sales and updates

Role Profile

This role is accountable for ensuring that everyone on the team knows and executes his or her role, feels empowered and supported in the role, knows the roles of the other team members and acts upon the belief that those roles will be performed.

Key Responsibilities:

• Plan, manage and implement the maintenance operations effectively to ensure PM schedules and CM are carried out within the maintenance budget and Service Level Agreement
• Plan for improvement in the reliability, maintainability and availability of the system
• Ensure the productions system are maintained and conforms to the contract, code of practices and technical requirements
• Prepare and submit monthly maintenance report
• Attend maintenance meetings with customer periodically to constantly upkeep quality standard as per company QMS
• Upkeep obsolescence management on the maintenance for system and ensure proper change request and upkeep proper documentation changes
• Obtain quotations for materials, equipment and contractors required for maintenance operations and raise PO
• Manage and coach a team of technical support engineers and technicians and ensure that the team is adequately trained to perform the tasks given
• Manage the sub-contractors required for the maintenance operation to ensure that works are done in a professional manner
• Prepare training materials and conduct yearly re-training for customers
• Establish procedures for work at site and ensure all safety measures and proper housekeeping rules are observed at work sites. Inculcate the “safety first” attitude in all workers.
• Carry out plan to consolidate/centralise maintenance staff movement and staff competency to increase efficiency in order to improve profitability.
• Implement and update company records e.g. training matrices, performance reviews, risk assessments
• Communicate KPIs from the strategic annual plan so that each staff is aware
• Perform root cause analysis and resolve problems
• Conduct risk assessments of processes and tasks in the department

Competence (Knowledge, Skills and Abilities):

• Understanding and knowledge of the Singapore security and surveillance sector and its operating environment
• Understanding and knowledge of the Singapore security and surveillance technology in their limitations and applications
• Skills in relating to and servicing the end-users with a win-win mind set
• Skills in people management and employee development
• Good understanding of the software and hardware environment for ICT platform and CCTV/network sensors system
• Sound knowledge and experience in IT, IP networking and network security solution/product
• Preferably with a Professional Certificate in Project Management

Requirements:

• Ability to handle multiple responsibilities in a fast paced and performance driven environment
• Able to converse well with customers on enquiries
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction
• Class 3 License is an advantage

Education & Experience:

• Degree in Electronics & Computer Engineering or related discipline
• At least 7 years of experience in a similar capacity
• Preference for candidate with security and surveillance experience

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.