A Food Outlet Manager is a person who serves as the captain of hospitality company staff with goals like providing exceptional customer service. Outlet managers are highly motivated personnel, committed to their superior and have great management and organizational skills. They usually work together with the company’s senior or executive chef and work under the close supervision of a general manager.

Duties of a Food Outlet Manager

· Food Outlet Managers are responsible for company’s outlet performance like personnel management, beverage and foods and other services and operations. They monitor and make sure that there is a smooth running of customer service areas and satisfaction.

· The Food Outlet Manager interacts with their clients in order to make sure that satisfaction and promotion of facilities and services are adequately met. An outlet manager communicates with other departments in order make sure that customers’ needs are satisfied and met. They make sure that good handling of cash is properly followed. They also deal with customer’s complaint and listen with some feedbacks so as to improve their services.

· The manager is responsible in recruiting team professional as well as qualified staff who is dedicated to provide great services. They organize appointments and meetings for staff, change menu and other matters related to their line of work and implement trainings for employees if needed. Outlet managers focus on safety and health standards in order to make sure that their teams have good knowledge on safe working condition.

· The Food Outlet Manager is in-charge of performance and sales of the company and ensures that the company’s profits and goals are met. They take monthly inventories with their supplies and maintain an optimum stock level so as to meet their customer’s demand. They avoid excess and detect waste for optimum profit without affecting the company’s performance.

Job Descriptions

• Manage and Plan the maintenance services, schedules and improvement works for smooth operations of the buildings with Senior Management team.
• 
  Tracking and monitoring the maintenance programs and schedules.
• 
  Oversee the supervision of the buildings to ensure all systems (fire safety, landscaping, mechanical & electrical systems etc) are running smoothly and safely.
• 
  Manage emergency and ad hoc repairs, breakdowns and trouble shooting. Providing technical support and advise the team and also act as the coordination point between the various subcontractors and/or Vendors.
• 
  Ensure the Facilities Maintenance team and external contractors/vendors comply with ISO standards and regulations and safety guidelines.
• 
  Coordinate and direct all administration of M&E works by liaising closely with consultants and client.
• 
  Monitor building’s system breakdown, defects and shutdowns.
• 
  Conduct and inspection to ensure property is well maintained.
• 
  Prepare monthly reports for the management.
• 
  Any other FM duties as assigned.

Requirements

• Minimum 4 years of relevant experience in related Facility Management or equivalent.
• Diploma or Degree in Facilities Management/Engineering / Building / Real Estate or equivalent
• Proficient in Microsoft Office and computer skills.

5.5 Days work week.

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

OVERVIEW

This position will report to the General Manager, Tender Centre, and is part of the Regional Tender Centre Team. He/SheThe role is responsible to lead in the tender process and work in close collaboration with other tender management teams and account owners within SAO region.

KEY RESPONSIBILITIES

• Drive tender business growth, profitability, and sustainability in the SAO region.
• Lead the end-to-end tender process, including RFI, RFQ, RFP, e-Auctions, and spot quotes.
• Prepare high-quality, competitive proposals in collaboration with account owners, tender management teams, and support functions.
• Develop and execute bid strategies and tender frameworks in coordination with key stakeholders to enhance success rates.
• Analyze customer tenders to align pricing, solutions, and requirements effectively.
• Work closely with Air/Ocean cargo divisions for rate negotiation and review.
• Ensure accurate and timely data profiling and records maintenance on platforms like TM Analytics and SharePoint.
• Conduct post-mortem analyses on tenders for continuous improvement and management review.
• Maintain pricing knowledge and collaborate with internal teams to optimize tender processes, reduce costs, and improve win ratios.
• Support the transition to the Implementation team post-award and assist with SOP setup, focusing on rate aspects.
• Provide commercial and technical inputs for tender submissions.
• Participate in internal/external meetings to align on tender management goals.
• Identify opportunities to enhance the Tender Centre’s efficiency and effectiveness.
• Other duties as assigned by management.

PERSONAL QUALITIES

• Goal-oriented and consistently meets targets.
• Highly organized, with strong planning and prioritization skills.
• Independent, resourceful, able to work under pressure and meet deadlines.
• Strong analytical, communication, and interpersonal skills.
• Clear and concise in both written and verbal communication.
• Strong ability to coordinate resources across functional and organizational boundaries, building and using networks, encouraging collaboration across borders and sharing knowledge and expertise.
• Strong business acumen and analytical mindset and ability to conceptualize customer and operational requirements.
• Proactive planner with the ability to drive projects forward.
• Monitors market trends, encourages innovation, and handles change effectively.
• Structured thinker who simplifies complexity into actionable steps.
• Committed to ethical practices and upholding values.

Job Functions:

• Experienced in managing interfaces for the design and construction of transit projects and have a full understanding of the design approval process and TFP/TOP process.
• Shall take charge of all coordination work of civil, architectural, and System-Wide Contractors (SWC) and be responsible for managing project coordinators relating to civil/structural, architectural, and E&M.
• Manage/coordinate work with sub-contractors.
• Manage and coordinate all M&E subcontractors, and see to it that all installations are on schedule in accordance with approved drawings and specifications.
• Review M&E Design, bill quantity and report to the Project Manager any discrepancy/rectification for immediate implementation.
• Submit weekly report to the Project manager.
• Responsible for overall techno -commercial issues , site execution, post contracts activities, sub-contractors management, dealing with client & consultants ,local authorities , business development, tender works and coordination with head office.
• Lead the MEP design development and coordination meetings.
• Review and coordinate design drawings and specifications to ensure compliance with project requirements.
• Perform and implement value engineering proposals on the design.
• Control and guide all M&E subordinates, subcontractors and specialist suppliers.
• Handle all submittals including shop drawings, material & systems, method statements.
• Interface management with the client and consultant representatives, local authorities, and interface contractors.
• Developing procurement strategies for subcontractors/ suppliers in terms of packaging and scope of works.

Job Requirements:

• Bachelor Degree in Mechanical Engineering or equivalent
• Minimum 8 years of engineering experience with at least 5 years of experience in managing Civil & Structural, Architectural, and/or E&M Building Services work of similar scale and complexity.
• Knowledge of BIM/DGN/Auto CAD will be an added advantage.
• Must have LTA project experience or any civil infrastructure projects.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Job Responsibilities:

• Plan, coordinate, and oversee all phases of construction projects.
• Develop project timelines, budgets, and resource allocation plans.
• Lead and manage on-site construction teams and subcontractors.
• Ensure projects are completed on time, within budget, and according to quality standards.
• Monitor progress and address any issues or delays promptly.
• Maintain compliance with safety regulations and company policies.
• Liaise with clients, architects, engineers, and stakeholders.
• Prepare and present progress reports and documentation.

Job Requirements:

• Proven experience as a Construction Project Manager.
• Bachelor's degree in Construction Management, Civil Engineering, or a related field.
• Strong knowledge of construction processes, materials, and regulations.
• Excellent leadership, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, AutoCAD).
• Exceptional communication and negotiation abilities.
• PMP or similar certification is a plus.

Responsibilities

• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specifications
• Coordination and monitoring of progress on sites
• Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design, and contractual issues and updating of project progress reports

Requirements

• Project management experiences in A&A Works preferred
• MS Office (Excel, Word, etc.) and AutoCAD knowledge and user experience
• Possess good leadership and organizing abilities
• Kindly indicate your Current Salary, Expected Salary & Notice Period for further evaluation

Scope

• Source for new commercial and government clients
• Develop good working relationships with clients and get client feedback
• Upsell solutions to solve client’s challenges
• Collaborate closely with other teams, such as deployment team and product team, to deliver exceptional customer value

Requirements

• Minimum educational requirement of a Degree, or equivalent qualification.
• At least five years of experience with a proven track record in enterprise software sales.
• Excellent interpersonal abilities and adeptness in fostering relationships.
• Exceptional verbal and written communication skills are essential.
• Commitment to achieving results

Benefits

• Meaningful work to make the world safer
• Chalk up valuable experience and insights within the cybersecurity industry
• Competitive salary package
• Annual flexi benefit and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

• Lead a team of market managers
• Identify, prioritize, contact new accommodation properties/ hotel and ensure pricing and availability competitiveness in the assigned market.
• Manage top accounts – own, develop and manage top accounts in assigned destinations and ensure the team develops mutually beneficial accommodation property relationships to grow market share.
• Report and analyze – plan with line manager, implement, and monitor agreed on KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team and manager.
• Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options, and customer booking trends.
• Guide the hotels to enter information into extranet to completion.
• Work with hotels on promotional activities to increase bookings
• Able to maintain and grow the market in the assigned areas.
• Able to guide and assist team in implement and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team

‎

Requirements

• At least a Bachelor's degree in Business/Communications/Social Science from top local or overseas universities
• At least 5 years of experience in hotel reservation, E-commerce/Online Travel Agency (OTA) sales is a plus
• Have experience in leading a small team is an advantage
• Ability to manage a team to Performance Targets and willingness to visit partners and work outside the office
• Excellent interpersonal and communication skills and strong intuitions of tourism industry players
• A strong drive to make things happen and ability to influence
• Able to work individual with minor guidance, fast learner, result oriented person
• A dedicated person with strong proven result for sales/marketing are encouraged to apply
• Excellent interpersonal and communication skills
• Familiarity with Hotel, Service and Online Travel Agent (OTA) businesses
• Passionate about travels and making travels convenient for all diverse interests.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Description

a) Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement

b) Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients

c) Collaborate with design and sales teams to ensure that requirements are met

d) Maintain relationships with current clients and identify new prospects within the area you have been assigned

e) Possess a strong understanding of our products, our competition in the industry and positioning

f) Follow the latest industry developments and stay up-to-date on corporate competitors

g) In addition to the duties which this position usually entails you may from time to time be required to undertake additional or other duties as necessary to meet the needs of our business.

Qualification

Minimum 2 years working experience

Duties & Responsibilities

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer.
• Work with performers to fine-tune performance.
• Keep and update weekly routine performances.
• Assist the performer in selection for optimal performance standards.
• In charge of the admin of the performer including reporting to the management.
• Need to manage the staff and assist the management in handling all the issues of the performers.
• Attend monthly meetings pertaining to stage performance matters Requirements.
• Ability to communicate well with staff/ performer from East Asia.
• 3 to 4 years’ experience as Performing Artiste Manager or related manager.
• Able to communicate well with the performers.
• Has experience as Performer is a plus.
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous.
• Strong stage experience.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As a Startup Lead at Airwallex, you will be at the forefront of our mission to empower startups across Singapore. You will be a key driver in establishing Airwallex as the default financial platform for this dynamic and rapidly growing segment. This is a high-impact role with significant responsibility for driving customer acquisition, revenue growth, and market share expansion for our key products.

This role is based in Singapore.

Responsibilities:

• Develop and execute a go-to-market strategy for the startup segment in Singapore. Define our value proposition, refine sales pitches, and adapt strategies based on performance data and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the startup ecosystem, including founders, investors, accelerators, and incubators.
• Represent Airwallex at industry events and networking functions, building brand awareness and thought leadership within the startup community.
• Collaborate with the marketing team to create targeted campaigns that resonate with the startup audience and generate qualified leads.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs and fuel their growth.
• Lead and mentor a high-performing team of Account Executives. Coach them on sales methodologies, strategies, and best practices to maximize their effectiveness.
• Implement sales frameworks and methodologies to optimize team performance and drive consistent results.
• Monitor sales metrics and prepare regular reports on sales performance, market trends, and competitive landscape.
• Provide feedback to product and engineering teams based on client interactions and market feedback to enhance our offerings and ensure product-market fit.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Proven experience in leading and managing a high-performing sales team in a high growth startup.
• Deep understanding of the local/regional startup ecosystem.
• Strong network of contacts within the startup community.
• Ability to work cross-functionally, preferably with experience across sales and growth/marketing
• Excellent communication, interpersonal, and presentation skills.
• Data-driven and analytical mindset with a focus on achieving results.
• Passion for technology, innovation, and empowering startups.

Preferred qualifications:

Experience working in fast-paced start-up payments organization

#singapore

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job Description & Requirements

The channel sales personnel is responsible for executing strategies to drive sales growth through various channel such as E-comm for domestic, overseas, corporate and Travel retail for pre-order and inflight sales. Essential ability to handle operational and administrative task as part of process.

Responsibilities

Channel sales:

- Develop and implement channel sales strategies to achieve sales targets for channels in alignment with brand guidelines and business objective.

- Collaboration with marketing and ecommerce team to develop channel specific marketing campaigns and visibility.

- Coordinate with production team on launch date for all channel sales.

- Coordinate with TR team on inflight listing and submission.

- Maintain required margins on P&L

- Monitor sales performance and key metrics of channel sales and take corrective measure if required.

Sales Reporting:

- Prepare regular reports on channel sales performance and present findings for weekly update.

- Monitor, analyze and report on key performance metrics (KPIs) for online activities

Administrative:

- Prepare catalogue for corporate channel.

- Submission of all campaign brief and inflight listing

Requirements

- Demonstrated 2-3 years of experience within the ecommerce domain web management is required.

- Proven track record of driving substantial sales growth within the ecommerce industry.

- Strong business acumen with timeline management.

- Proficiency in Office, particularly Excel, PowerPoint

- Initiative approach on task allocated.

- Strong sense of ownership, results driven with problem solving skills

- Independent worker and a team player who can work collaboratively and positively with both internal and external parties

- Able to work under pressure with high adaptability and initiative within a dynamic environment

Job Description: SAP AMS Service Manager

Position: SAP AMS Service Manager
Location: Singapore
Employment Type: Permanent, Full-Time

Job Purpose:

This role ensures the overall support and stability of SAP Application Maintenance and Support (AMS) operations. The position involves managing outsourced vendors and internal support teams responsible for delivering high-quality support to AMS customers. The Service Desk Manager will act as the primary point of contact for issue escalation and resolution, ensuring alignment with organizational objectives and customer satisfaction.

Responsibilities:

• Vendor and Customer Management:
  • Manage relationships for selected AMS partners.
  • Serve as the point of contact for clients’ issue escalation, resolution, and project initiation.
  • Collaborate with business units and AMS support partners to meet business demands.
• Operations Management:
  • Oversee day-to-day AMS support operations, including incident management, change management, problem management, and service requests.
  • Ensure adherence to SLAs, generate status reports, and maintain dashboards.
  • Drive the transition of projects to support.
• Process and Standards Development:
  • Develop and enforce efficient procedures, processes, and guidelines.
  • Follow applicable standards, methodologies, and best practices for system maintenance and support.
• Stakeholder Communication:
  • Provide proactive status updates to relevant stakeholders.
  • Strengthen customer relationships to enable cross-selling or upselling of SAP products and services.

Qualifications and Experience:

• Experience:
  • 3-5+ years of experience as a Service Delivery Manager in SAP AMS operations.
  • Hands-on SAP functional (Logistics module) or technical consulting experience in projects or support services.
  • Proven ability to manage customer stakeholders, including business users and IT managers, as well as external vendors.
• Skills:
  • Proficiency in incident management, change management, problem management, and service delivery metrics.
  • Experience in SAP AMS support operations, including SLA management and report generation.
  • Strong understanding of project-to-support transitions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

The incumbent leads Factory’s Engineering Manager in planning, coordinating, and overseeing engineering projects to ensure they are completed efficiently, on time, and within budget. This role requires a blend of technical expertise and leadership skills to drive innovation, improve processes, and ensure the successful execution of engineering initiatives. The incumbent is also responsible for mentoring team members and fostering a culture of collaboration and continuous improvement.

Responsibilities and Duties

The incumbent will assist in managing project deliverables and monitoring timeline. Incumbent will coordinate with respective stakeholder internal or external to ensure smooth completion of the project.

Document the process along the way. Manage and document full process flow of:

• Responsible for delivery success of assigned project.
• Work closely with internal stakeholder to ensure systems and procedures are compliance to the Organization’s Quality standards and Regulatory requirements.
• Sourcing for machinery/equipment/parts, conduct technical evaluation and submit propose for management review.
• Participate in Project Core Team meetings or Extended Team meetings to drive action to solutions.
• Organize project meeting and compile project status report to achieve project scope, schedule, resource and budget.
• Identify and manage project risks, implementing mitigation strategies to address potential delays or issues.
• Drive operational readiness to support development builds and trial manufacturing build. Conduct reviews and compile reports.
• Participate in new process development, optimize existing process, and implement technical breakthrough activities through Lean / Six Sigma methodology to reduce manufacturing costs and/or enhance manufacturing efficiency.
• Provide technical leadership and decision-making on complex engineering problems.
• Review and approve technical designs, drawings, and specifications to ensure alignment with project goals.
• Ensure the application of best practices, engineering standards, and state-of-the-art technologies in all projects.
• Continuously evaluate and improve engineering processes to enhance efficiency and productivity.
• Any other ad hoc responsibility tasked by the reporting Manager / Senior Management.

Qualifications & Requirements

• Degree and above / relevant Trade Certifications in Mechanical Engineer, Electrical Engineer, or Industrial Engineer or related
• 7 years working experience (with at least 3 years in managerial or leadership role) in FMCG manufacturing companies in a similar role preferred or relevant experience in leading medium to large scale projects involving process improvement or installation of new production line.
• Able to read, write and speak fluently in Chinese and English.
• Abel to communicate in Malay would be beneficial.

Specific Requirements

• Strong understanding of engineering principles, design, and project management methodologies.
• Strong communication skill.
• Knowledge in lean manufacturing, supply chain, quality standards/regulatory requirements will be added advantage.
• Project Management, Quality Focus, Database Design, analysing information etc.
• Efficiency in reporting research results, attentive to detail, emphasizing excellence in Innovation.
• Able to multi-task, meet deadlines with demonstrated ability to drive improvement.
• Proven track record of successfully managing engineering projects, including budgeting and resource allocation.
• Demonstrated strong ability to lead and drive meeting / discussion, communicate issues and resolve conflicts within cross functional teams.
• Good planning and organization skills, have strong analytical and problem-solving skills.
• Strong negotiation skill

• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence

About RDA

Passionate about innovating and creating the frontier in data centre industry? Join our team to unfold the future of data centre operations!

Red Dot Analytics specialises in developing cognitive digital twin solutions to transform data centre operations and management, towards smarter decisions and a sustainable future. You will be at the forefront of this fast-growing industry that is concreting the foundation of AI and digitalisation wave – your next great opportunity is just a few clicks away!

Job Summary

We are seeking an experienced Software Product Manager passionate about creating innovative products. In this dynamic role, you will join a fast-paced environment and get in touch with the cutting-edge research achievements. You will work cross-functional teams to design, build, and deploy products that pursue our vision and business strategy. Your insight and leadership will be pivotal in driving the success of products from conception through launch, ensuring they meet business objectives and user expectations.

Responsibilities

• Utilize your deep insights into target markets, competitive landscape, customer needs, and industry trends to drive product strategy.

• Own the product vision and strategy with the targets to improve user experience and drive application adoption.

• Define and prioritize product requirements and features.

• Lead the product lifecycle management through various stages from conception to launch to continuous improvement.

• Drive product development project teams, championing new product proposals and PRDs.

• Lead product planning and track progress to ensure timely delivery on features.

• Partner with engineering to drive successful product releases as engineering’s connection to customers and markets.

• Lead product testing and responsible for product features acceptance.

• Manage product performance and adapt strategies accordingly.

• Develop product messaging and contents to drive product commercialization.

Qualifications

• Minimum of 3 years related work experience in launching, supporting, and marketing enterprise software solutions.

• Experience with formal product development processes, with a track record to drive to commercial success.

• Knowledge in Data Centre Operations and Maintenance or Controls/Building automation industry.

• Proficient in leveraging product management methodologies and tools.

• Demonstrated effectiveness working in cross functional teams, with excellent ability communicating product strategy, driving stakeholders to shared vision and goals.

• Excellent ability in market analysis, product planning and decision making.

• Ability to convey technical information at the appropriate level of detail depending on the context. (e.g. published collateral, customer presentations, senior management reviews, etc.)

• Excellent organization and time management skills.

• Preferred MSc/BSc degree in Computer Science, Engineering, or equivalent.

• Innovative and open to market challenges with a learning mindset.

Manager, Contracts and Procurement

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Manager, Contracts and Procurement will report directly to the Senior Director, Finance, Legal, and Business Operations and play a pivotal role in driving efficiency and compliance across the company’s procurement and contract management functions. This position will be instrumental in optimizing processes, leading the accurate accounting for new contracts and ensuring alignment with corporate policies and strategic objectives.

The Manager, Contracts and Procurement, will be managing the organization’s contract lifecycle and procurement activities. This includes overseeing contract compliance, leading the accurate provisioning of contracts, supporting procurement initiatives and working closely with member airlines to identify and implement strategic sourcing opportunities that deliver measurable value.

Job Summary

Support Business Units:

• Oversee the procurement requirements of business units, ensuring adherence to corporate procurement policies.
• Provide expert advice and support to business units, including drafting requests for proposals (RFPs) and facilitating the procurement process.

Contract Policy Compliance:

• Manage and supervise compliance with the company’s contracts policy, ensuring all agreements meet internal policies and standards.
• Provide guidance to internal teams on contract-related matters to ensure consistency and compliance.
• Record and update all liabilities generated by contracts in the company’s ERP system.

Procurement Process Management:

• Support the development and implementation of efficient procurement processes across business units.
• Ensure compliance with the company’s procurement policies and guidelines at all stages of the procurement cycle.

Strategic Facilitation:

• Collaborate with member airlines to align procurement strategies and streamline processes.
• Act as a central point of contact to manage joint procurement opportunities effectively.

Economic Value Assessment:

• Evaluate procurement and contract activities to identify and maximize economic value.
• Prepare reports on the financial and operational impact of procurement initiatives.

Your Profile

• Proven experience in contract management and procurement within a corporate environment.
• Experience with Oracle is preferred.
• Strong understanding of procurement policies, contract compliance, and legal frameworks.
• Ability to collaborate effectively with multiple stakeholders to achieve strategic objectives.
• Analytical mindset with the ability to assess the economic and strategic impact of contracts and procurement activities.
• Confident but amicable communicator.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in legal or business is preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholder

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

As a Test Solutions Engineering NAND manager, you will coordinate a global team responsible for the development, debug and maintenance of test programs that help deliver Micron's world-class NAND portfolio to market. As we continue to navigate shift left and twelve-month cadence initiatives, it is imperative that we find common ground between wafer and component test steps, equipment and flows. You'll lead a team of NAND Probe, Burn, WLR, Test Learning Vehicle test engineers. A successful candidate must possess a growth mindset, demonstrate excellent interpersonal skills, and have a strong technical foundation in either test or product development. Success requires close collaboration with partners in Product Engineering, Manufacturing, Yield Enhancement, Global Quality, SIG, and Equipment Engineering teams to deliver the right test solution. Are you ready to take a world-class team to the next level?

Responsibilities

Drive for results

• Define a comprehensive test plan from NPI thru HVM phases; inclusive of capturing inputs from key partners; ensuring test hardware and programs are in place and aligned to project commitments
• Make efficient use of global test network; drive appropriate tasks across the global test team to ensure project progress and team member development
• Work closely with extended manufacturing network to ensure time to market, test time, capacity, and mature yield goals are on-track
• Adhere to Micron's core values and reinforce strong interactions within and outside of immediate team by demonstrating positive and professional behavior
• Participate in resource planning; both from a project management perspective and team performance management perspective

Optimize the network

• Lead worldwide projects, crafting staffing, equipment plans, schedules, and risk mitigation
• Develop a test time roadmap that delivers an efficient overall core solution in production where coverage is driven to the most appropriate socketing
• Actively drive improvement in worldwide test processes in order minimize cost and increase quality
• Influence Design and PE on DFT implementation to lower cost test

Build an elite team

• Lead hiring, training, and career development of NAND Probe, Burn, WLR, Test Learning Vehicle engineers
• Build an environment that fosters team work, innovation, and job fulfillment.
• Develop technical leadership: engineers who understand the device, testing, and testers.
• Measure and communicate team's successes and failures, and develop improvement plans.

Qualifications:

• Bachelor’s / Master's degree in Electrical Engineering, Computer Engineering, Computer Science or a related field
• At least 5 years of experience in Test Solutions Engineering
• As a leader in Test Solutions Engineering, you’ll be accountable for developing team member capabilities and skills critical to delivering a successful solution.
• Prior experience in a supervisory/leadership role is highly desired
• Developing array core test solutions requires a strong foundation of multiple disciplines; semiconductor operation, tester platform, design for test architectures, programming and statistics.
• A natural curiosity and strong problem-solving skills are essential to success in this role.
• Excellent interpersonal and communication skills
• Dedication to decision-making grounded in strong data analysis
• A strong desire to constantly learn, improve and innovate core testing principles
• Proven track record of technical development and continuous improvement
• Willingness to accommodate global meeting schedule and occasional travel

Directs and coordinates engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment and control devices. Determines conditions under which tests are to be conducted, and phases of test operations. Coordinates operational, functional and performance phases of tests. Analyzes and interprets test data. Prepares technical reports of for use by engineering personnel. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.