Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

A finance manager is hired to support an organisation’s executive management team through financial expertise and strategic decision making. Some of the critical responsibilities of a financial manager include: It is necessary to keep enough cash and liquidity to meet the requirements of a business. A firm can raise funds through equity and debt.

JOB REQUIREMENTS

· Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company

· Use financial modeling to simulate financial scenarios

· Present potential scenarios and outcomes to management team

· Manage the preparation and publication of departmental and organization financial documents

· Collaborate with management on development and execution of funding strategies

· Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles

Develop or recommend solutions for problems or situations

• You will ensure production objectives are met within approved budget, schedules, and quality specifications
• You will develop improvements in production methods, standards and procedures to ensure effective use of resources
• You will deploy health and safety initiatives to support a zero incident culture
• You will foster a high-performing work team culture throughout the facility
• You will implement Continuous Improvement Framework tools
• You will develop and maintain a trained, quality-centered manufacturing workforce
• You will facilitate regular production meetings to review order progress and to resolve outstanding order issues to meet on-time shipment commitments

· Manage social media platform (Facebook, Instagram, Twitter, website, etc) and ensure that up-to-date information is uploaded.

· Work with management on formulating and implementation of marketing initiatives

· Conceptualize and develop marketing plans and initiatives aligned with Company’s objectives and brand strategies

· Develop creative promotional campaigns to drive brand to achieve optimal sales growth

· Work on tight dateline to meet media advertisements by various Landlords and ad hoc media exposure offered and/or pick up by media companies.

· Regular store visits to ensure correct and consistent marketing communications as well as distinctive display of marketing materials.

· Sale of F&B related events/conferences.

· To maintain and grow F&B sales for exiting the client.

· Implementation of sales and marketing strategies to increase business revenue.

· Manage multiple projects via events, seminar and meetings as per arranged. Participate in any ad-hoc sales and marketing duty.

· Perform other related duties

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Coordination of Rehearsals: Organize and manage rehearsals, ensuring that actors and crew are aware of schedules and any changes.
• Cue Management: Call cues for lighting, sound, props, and scene changes during performances, ensuring precise timing.
• Script Management: Maintain an updated script with all blocking, cues, and technical notes, also known as a "prompt book."
• Communication Hub: Serve as the central point of communication between the director, cast, crew, and technical teams.
• Technical Rehearsal Supervision: Oversee technical rehearsals, coordinating lighting, sound, and set changes to ensure everything runs smoothly.
• Props and Set Management: Ensure all props, costumes, and set pieces are in place and functioning correctly before and during the performance.
• Health and Safety: Ensure that the stage and backstage areas are safe, enforcing health and safety protocols for the cast and crew.

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Role of Position

Leading a team of Workplace Safety & Health Staff, the incumbent is overall responsible for the functions of the organizations EHS Team and the effective implementation of the Organizations SHMS within all departments and

sites.

Key Performance Outcome Measurements

· Responsible for the scheduling and delivery of timelines integrated within the Organization’s SHMS;

· Effective deployment of EHS personnel within the Organization;

· Review of outgoing EHS documentation to external agencies;

· Monitor EHS inventories;

· Monitoring and analysing CAPA request submissions;

· Monitor development of Organization’s internal EHS training plan for purpose of continual improvement;

· Monitor the assessment of shortlisting suppliers/vendors engaged by the Organization;

· Monitor the closure for inspections conducted within the Organization and the resultant trends analysis and to implement appropriate initiative to promote continual improvement;

· Monitor all applicable legal requirements to ensure that they are identified, evaluated, communicated and documented.

Main Duties and Responsibilities

· Plans, organizes and manages the activities of EHS function to fulfil the requirements set out in the Organizations SHMS;

· Provides effective leadership to team members ensuring good employee morale and performance;

· Motivates, coaches and counsels team members on an ongoing basis and ensures that good team work and esprit-de-corps exist in the EHS Department;

· Engages and disciplines poorly performing members within the EHS team;

· Co-ordinates the work of WSHO cum ECOs and allocate tasks;

· Develops good professional working relationships with suppliers, vendors, contractors, clients and consultants;

· Ensures that EHS functions are carried out in a highly ethical manner and all decisions are made on objective grounds;

· To lead the EHS functions effectively and to innovate for continuous improvement;

· Organizes monthly dialogue sessions with EHS team members;

· Ensures convening of monthly corporate EHS meeting;

· Any other duties as may be assigned.

Qualification

· Degree in Environmental Safety and Health and,

· WSQ Specialist Diploma in Workplace Safety and Health or,

· Safety Officer Training Certificate, supplemented with Risk Management Course Certificate and Managing Work at Heights Course or Higher;

· Certificate of Performance - Environmental Control Officer’s Course;

· Certificate of Registration for Workplace Safety and Health Officers;

· Certificate of Registration for Environmental Control Officers.

Approximate Years of Experience

· 5 years practicing as an EHS Manager, and;

· Minimum 5 year post registration of Workplace Safety and Health Officers with the Ministry of Manpower.

Type of Experience:

· Experience in Civil/A&A construction organizations as an EHS Manager

· Experience in liaising with authorities

· Experience in auditing (SHMS)

· Experience in MNC outfit

· Competent in all aspects of EHS

· To be accountable for delivering sales volume to meet targeted sales objectives.

· To be responsible for the planning and implementation of our new product’s launching activities

· To liaise and negotiate with local market personnel & buyers and suppliers directly in India for products procurement.

· Should have knowledge about the geographical and seasonal availability of products like spices, grains for procuring at right time and should able to negotiate with the suppliers for best prices.

· Should coordinate with the overseas team in preparing spice powders (Masala powders) to suggest the flavours and quantity which are required by customers in the local market.

· To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business.

· To promote and market the products to the local buyers, to market new products from overseas especially from India to local market.

· To be ready to travel overseas to procure products, should possess local market product knowledge especially about Indian products.

· Should liaise with import and export companies to for product procurement.

· To lead, supervise and manage our merchandising team to ensure the effectiveness of works

· Developing a solid and trusting relationship between major key clients and company

· Make product appeal to the target market

· Anticipating key account changes and improvements

· Managing communications between key clients and internal teams

· Working with sales team, creative, advertising, logistics and team members from other departments to ensure the highest quality of products are being procured and sold.

To resolve any inquiries/issues/complaints arising from the outlets and customers.

• Screen candidates by reviewing resumes
• Coordinate & follow-up the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• support the operation of the Technical Training department by assisting with administrative tasks, coordinating training schedules, maintaining records, and liaising with internal and external stakeholders.
• other admin PMO related tasks or adhoc task

Qualifications:

• Diploma / Bachelor's Degree in Human Resources, Business Administration, or related field
• 2 to 3 years of recruiting experience in IT Field
• Ability to communicate effectively, both orally and in writing
• Demonstrated ability to establish effective and cooperative working relationships built on trust
• Excellent organizational and time management skills
• Ability to manage a wide range of relationships with a variety of stakeholders
• Proficient in Microsoft Office
• Working knowledge of interview techniques and applicant screening methods
• Deep understanding of employment laws and regulations

• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set

• Assist the project manager in all site activities
• Coordinate with main contractor and consultants
• Planning, managing and ensuring the smooth implementation and monitoring of projects assigned to complete within the specified time and desired quality.
• Site administration and management which include site safety and control of materials /plants on site.
• Monitoring work schedules in accordance with the master's program
• Monitoring progress and expediting smooth progress of works on-site to meet targets.
• Ensure that all projects are delivered on time, within the scope and within budget
• Ensure that work is implemented in accordance with approved drawings, contract specifications and regulatory requirements.
• Monitoring of project activities including work progress and quality, performance of manpower requirement and ensuring that proper recording and or documentation of site works are carried out properly

• 7 years of relevant experience.
• Degree in Civil Engineering or equivalent. Diploma holders or equivalent or mature candidates with relevant experience and proven track records will also be considered.
• Able to work independently and cope in a fast-paced environment.
• Well-versed in construction sequence, principles and regulatory requirements.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.

- to take charge of purchasing of stocks

- manage the inventory for stocks

- to determine outlet alcohol sales price

- in charge of the POS system for daily operations

- monthly rostering for staff on duty

- ensure daily operations at bar counter operate smoothly

- daily settlement of invoices and receipts

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

Responsibilities:

• Responsible for planning, implementation and review of Management Corporation’s decision and policies encompassing both routine and cyclical maintenance.
• Regulate/control the use of common properties.
• Control of cleaning, security, landscaping, building maintenance departments and contractors and provide necessary certification of completion of jobs undertaken by contractors and make recommendations for payment thereof.
• Prepare and implement planned maintenance program for the suitable maintenance, improvements, additions & alternations, and repairs & redecoration of the common properties.
• Carry out regular inspections of the common properties in the condominium to ensure that these are in satisfactory and serviceable condition and properly maintained up to standards required by the relevant authorities and the Management Corporation.
• Advise Management Corporation and administer the function and affairs of Management Corporation in compliance with Building Maintenance and Strata Management Act (BMSMA).
• Provide innovative and practical ideas including on-going review of work method, cultivation of corporate objectives, staff training and knowledge enhancement, contract specifications, to meet needs of Management Corporation and subsidiary proprietors.
• Establish rapport with Management Corporation’s members and subsidiary proprietors/ residents and all staff and contractors of the condominium.
• Liaise and coordinate with relevant government bodies, managing agent and legal advisors, to enhance effectiveness of Management Corporation and to achieve successful completion of Management Corporation’s projects.
• Organize weekly staff meetings and monthly Management Cooperation meetings and annual general meeting. Prepare agendas, minutes of meetings and annual reports.
• Ensure that the financial administration of Management Corporation’s operation is in accordance with standard practice, BMSM Act and financial rules.
• To charge and collect on behalf of the Management Corporation from subsidiary proprietors and residents, management fees, sinking funds and any other charges as payable and falling due from time to time and to issue receipts on behalf of the Management Corporation for all sums received.
• Monitor arrears level and initiate action for recovery, by taking all necessary steps to recover any such sums of money owning to the Management Corporation. This may require preparation of demand letters, preparation of documents for legal action as and when necessary.
• Formulate and administer effective payment control.
• Administer accounts to ensure these are within budget limits.
• Ensure preparation of accurate and timely monthly financial reports and annual budgets in accordance with statutory requirements.
• Verify accuracy of all payments made by the Management Corporation.
• To attend to all correspondence and inquiries relating to common property on behalf of the Management Corporation. Advise and propose the necessary remedial actions or steps required.
• To manage and maintain proper and updated records and files of correspondence, documents and materials pertaining to Management Corporation matters and to maintain and update the register of subsidiary proprietors and residents’ particulars.
• Provide the necessary secretarial services to the Management Corporation and sub-committees as may be appointed from time to time, including the preparation and upkeep of minutes and resolutions for necessary action and record purposes.
• Provide editorial support for publication of newsletter, annual general meeting reports, etc.
• Staff Management
• Conduct regular weekly staff meetings, to review work plans and status of projects, etc.
• Check on staff integrity and maintain, and ensure compliance with Management Corporation employee house-rules and guidelines.
• Motivate staff to increase and improve overall productivity and work standards.
• Conduct open performance appraisal with staff concerned.
• Recommend and propose necessary staffing structure and manpower requirements as may be needed from time to time.
• Inculcate teamwork and team efforts within all departments and in the overall context and structure of estate.
• Recommend and propose required disciplinary action for recalcitrant staff and workers.
• Ensure proper records kept of all staff matters, including Saturday-off privilege, urgent day-off, annual leave, update of personal particulars, etc.
• Ensure overall service provided by all departments and staffs are satisfactory and within the job requirements and employee guidelines laid down by the Management Corporation.

Requirements:

• Degree / Diploma in Building & Estate Management or Hospitality Management
• Certified Fire Safety Manager (preferred)
• 3 to 8 years of relevant working experience
• Knowledge of Building Maintenance & Strata Management Act

Interested applicants please indicate with details in your resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

Key accountabilities:

• Managing a portfolio of key accounts effectively

• Cultivate strong relationships with multiple senior stakeholders with a consultative approach

• Achieving and exceeding agreed show and personal revenue and profit targets

• Undertaking research to understand the market objectives, aims and ambitions of your client base

• To work closely with and within each business to identify its aims, objectives and requirements

• Tailor opportunities available, creating strong partnership propositions

• To identify new sales opportunities and develop them into long-term relationships

• Work closely with other departments, content, marketing, and sales to operate as one team

• Open to taking on leadership and support of leadership roles on occasion

• Open to mentoring others

• Attend events and liaising with exhibitor and sponsor clients onsite to ensure that their contract is fulfilled and all their concerns and needs are addressed

• Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of assigned conferences for developments and trends in the industry.

Skills Required:

• Professional certification or Diploma in Sales & Marketing

• Proven work experience in event & travel industries

• Strong communication skills

• Be fluent in English

• Team player, positive attitude and energetic

• Be able to travel overseas when required

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

• Offers potential for career growth through its diverse product offerings
• Values environmental responsibility and sustainability in its chemical products

About Our Client

The company is an established MNC in the industrial and manufacturing industry with over 5000 employees worldwide. Known for its commitment to innovation and quality, the company has a significant global presence and a strong reputation in the engineering and manufacturing sector.

Job Description

• Strengthen relationships with current customers, ensuring consistent satisfaction with products and services.
• Identify opportunities for improving or expanding product offerings within existing accounts.
• Actively prospect for new customers by identifying market needs, analyzing customer requirements, and introducing alternative or innovative chemical products.
• Leverage customer feedback to drive product development and offer suitable alternatives based on market demand.
• Collaborate with both customers and suppliers to evaluate products and provide feedback.
• Communicate customer needs and feedback to suppliers, offering data and insights that could lead to product enhancements or new grade introductions.
• Introduce alternative product grades based on feedback from customers and supplier suggestions.
• Prepare, review, and deliver accurate pricing and product quotations to potential and existing customers in a timely manner.
• Ensure alignment with customer expectations and company margins.
• Coordinate with suppliers and internal teams to ensure timely delivery and fulfilment.
• Source and evaluate suppliers from various countries, utilizing the company's global subsidiary network to find cost-effective and high-quality products.
• Expand supplier base beyond the main headquarters (e.g., Japan), focusing on alternative suppliers for competitive advantage.
• Take proactive measures to improve customer satisfaction by addressing concerns promptly and ensuring excellent customer service.
• Regularly communicate with customers to identify pain points and ensure resolution.
• Submit regular sales activity reports to the Assistant Sales Manager, detailing accomplishments, challenges, and customer updates.
• Track key performance indicators (KPIs) and sales metrics to monitor progress.
• Gather and submit data required for budget meetings held in June and December, supporting financial planning and forecasting.
• Provide insights into sales trends, product demand, and potential opportunities or risks.
• Handle any other duties or special projects assigned by senior management, contributing to the overall efficiency and growth of the sales department.

The Successful Applicant

• At least a 5 years of experience in sales, with a focus on the chemical industry or a closely related field (e.g., manufacturing, materials science etc).
• Experience in B2B sales is often highly valued.
• Proven ability to drive the sales process from plan to close
• Highly motivated and proactive approach to potential business and establish good relationship with customers and suppliers.

What's on Offer

We encourage qualified candidates who are passionate about sales and the industrial and manufacturing industry to apply. This is a great opportunity to join a globally recognised company and enhance your career.

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-012025-6638480

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N

Our Purpose

At Xero, weʼre here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, weʼre not only helping small business, weʼll be building a stronger economy that can change the world.

How youʼll make an impact

As a Product Manager you will be responsible for driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. You will be comfortable working autonomously where appropriate, with the support of your product leadership team.

What youʼll do

● Actively network across Xero to understand how products fit into Xero's strategy, objectives and future

● Work directly with the customer to conduct research, collect insights or validate understanding, getting support from the broader product function as required.

● Use customer data and insights particularly in assessing value and viability risks, to inform product roadmap and planning

● Define the scope of the customer problem and frame possible solutions to test, validate and refine with the support from relevant team members

● Build strong relationships with the broader product function’s teams, collaborating effectively with your internal stakeholders

● Participate in developing a strategy for the product line, including securing funding, resourcing

● Taking an active role in the annual and quarterly OKR process, with support from product leadership

● Take responsibility for managing risks (in line with Xero Risk Management Standard) arising from non-functional concerns including security, privacy, regulatory change and compliance, accuracy, responsible data use and availability: consulting with stakeholders and leading trade-off decisions

● Develop product roadmaps to execute on the product strategy, and can manage a product to its roadmap

● Take responsibility for establishing team delivery cadence and rituals, and facilitating these as required

● Develop an effective release strategy, with the support from relevant team members

● Work collaboratively with the product function to ensure an effective launch

● Monitor the overall commercial & customer results of the product line, working with other product team members to support as required

● Monitor and analyse the ongoing performance of a product

● Determine where improvements to the existing product can be made or scheduled

● Provide support between stages of product development to ensure continuity and cohesiveness, and alignment of product to strategy and roadmap

● Manage a product across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product

● Work as a tie-breaking decision-maker, ensuring where the product team cannot get to consensus, the product manager will weigh up all inputs and make the decision

● Support recruitment of new Xero's as required, ensuring team members are high quality, fit Xero's culture, and are on-boarded effectively

Success looks like

● Your work is contributing to team OKRs

● You are responsible for the establishment of OKRs for your product

● You understand our customers and their problems

● Your roadmap is being executed according to plan and you are focused on the most important initiatives

● All individuals working on and around your product understand what’s being built, why it’s being built and when it needs to be delivered

● You have strong relationships with your stakeholders who are engaged and have a thorough understanding of your vision, strategy and roadmap

● You have clearly defined product success for your team, with key customer and commercial metrics articulated and constantly measured

● You demonstrate and amplify Xero’s Values

What youʼll bring with you

Critical competencies

● Love customer problems:

○ Plans, runs, documents and synthesises user research initiatives using standard frameworks to deliver impactful insights for Xero

○ Uses multiple techniques to interrogate customer evidence to accurately identify and define problems customers care about

○ Develops and justifies well thought through MVP/MLP solutions to solve customer problems

○ Designs and executes experiments to validate solution options with quantitative and qualitative evidence

● Look to the future:

○ Clearly articulates the product’s value, functionality, and competitive industry trends, to act as a trusted source of information for the product/domain

○ Develops a product strategy and roadmap in line with Xero’s strategy to guide product decision-making and long-term goals

○ Generates new ideas to drive more innovative and creative products

● Work the Xero way:

○ Effectively groups and prioritises stories, bugs and chores, managing both team capacity and release timeframes

○ Effectively applies and advocates for Xero’s PM ways of working to improve team operations

○ Effectively manages releases, including developing accompanying assets, to deliver incremental value to the customer

● Demonstrate commercial acumen:

○ Accurately sizes market / segments by number of customers and financial value, relative to acquisition and pricing assumptions

○ Defines a product’s success criteria to align stakeholders to a shared idea of product success

○ Makes evidence-based decisions based on analysis of commercial, customer and product requirements to guide team progress

● Do it together:

○ Facilitates meetings with predefined structures or scripts (e.g., stand ups, IPM’s, and retro’s) leading to clear actions for a team to progress with

○ Communicates effectively as a product evangelist across the entire product lifecycle foster alignment and buy-in to the product vision

○ Actively collaborates with other functions to drive successful collaboration on products and outcomes

● Explore the data:

○ Conducts objective, rigorous and accurate analysis, making logical and defensible inferences where data is incomplete

○ Communicates complex data and insights with impact across both junior and senior stakeholders

○ Integrates data from multiple systems, sources, and people to deliver new insights to the team

Experience

● Experience with agile processes in a software development environment

● Demonstrated experience collaborating with diverse stakeholder groups to realise customer / commercial outcomes

● Experience defining product roadmaps and long term planning

● Ability to influence outcomes in a variety of contexts

● Experience with accounting software desired but not a must

● Understanding of the SaaS / Fintech / Accounting industry and / or adjacent sectors relevant to Xero

● Demonstrated experience in managing and leading a cross-functional team to deliver customer / business outcomes

EA licence 15C7529

EA Personnel R1985185

Our client, a Chinese petrochemical company engaged in the production and distribution of various petroleum and chemical products with more than 3 billion (USD) in operating revenue.

Reporting to the General Manager, the Finance Manager will be responsible for the financial management of the joint venture (JV) in Middle East. In addition, the incumbent will establish a financial management system, and manage relationships between the JV and its shareholders.

Successful candidates can look forward to working within a strong and integrated team with career progression opportunities within a reputable organization.

REQUIREMENT

• Degree in Business, Accountancy, Banking & Finance or equivalent from a Reputable University
• Working experience is Big 4 Auditing firm is an advantage
• At least 8 year(s) of working experience within Petrochemicals, oil & gas, or related industry
• Impressive abilities in interpersonal and communication skills, enabling the establishment of robust connections with key stakeholders.
• Willing to travel to Middle East to view the project development
• Fluent Mandarin is required to communicate to Chinese counterparts.

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan(at)onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Purpose

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Key Responsibilities

CAMO Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to the company as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on company and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.).
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements:

Academic Qualifications

• Engineering degree or Aircraft Maintenance Licence with appropriate aircraft type endorsement

Knowledge, Skills, Training and Experience

• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

Competencies

• Developing Professional Expertise
• Analysis and Problem Solving
• Planning and Organising
• Continuous Improvement and Innovation
• Communication
• Interpersonal Effectiveness
• Leading and Engaging Teams
• Developing and Recognising Others

Your main responsibilities will include:

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements

• You have a diploma/degree in Sales, Marketing, Business Administration, or a related field
• You have a strong track record of success in key account management
• You have experience in delivering client-focused solutions
• You can analyze and draw inferences from data
• You possess excellent communication & interpersonal skills
• You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure business impact are identified, reported on, and managed at all times.
• Uphold discipline and professionalism within the department.
• Oversee daily logistical operational function and ensure KPIs are met.
• Address challenges and resolve issues related to operations.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 3-5 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Responsibilities

• Head of the site to lead site team to deliver quality services to clients.
• Manage the estate to achieve operations and maintenance at an optimal level
• Build a strong relationship with the team, council members and residents
• Manage term contractors and monitor their service performance
• Keep track and conduct renewal reviews of service agreements and insurance policies
• Manage daily operations in compliance with relevant building regulations and laws
• Attend to feedback and complaints promptly
• Convene and attend council meetings and AGM
• Check financial transactions and prepare an annual budget

Requirements

• Degree in Project & Facility Management, Real Estate or its equivalent qualifications
• At least 5 years of Condominium management experience
• Proficient in critical thinking with adaptability in the workplace
• Strong leadership and client relationship skills
• Ability to work in dynamic and fast-paced work environment
• Candidates with experience in TOP projects will have an added advantage

Benefits:

• AWS, Performance Bonus
• Structured Training Programs
• Birthday Leave

Restaurant Manager Responsibilities:

• Hire and train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.

Restaurant Manager Requirements:

• A high school qualification or equivalent.
• Experience working in the restaurant industry.
• Excellent interpersonal skills.
• Bookkeeping knowledge.
• Ability to professionally address customer complaints.