This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Our client, a leading European MNC in the automotive industry seeking for Inventory Planning Executive.

Job Responsibilities:

• To optimize inventory
• Maintain good procurement suppliers’ relationship for the company
• Convert purchase requisition, issue PO to suppliers, follow-up backlog with suppliers
• Ensure part availability according to pre-defined Service Level
• Work closely with all BUs within the supply chain, including Head Quarter in Europe.
• Inventory analysis (service degree, stock depth, surplus stock, aging stock etc.)
• Prepare weekly/monthly inventory report
• Undertake any ad hoc project and initiatives as assigned by the Management
• Initiate action plans to improve current process, as well as cost saving

Requirements:

• Degree in Supply Chain, Logistic or related
• At least 2 to 3 years of inventory planning or procurement experience preferably in the automotive industry.
• Experience using SAP software
• Good MS EXCEL skills.
• Ability to drive ad hoc projects and collaborate with all stakeholders
• Excellent communication and interpersonal skills, able to work independently.

Others:

• 5 day work week
• Salary upto $4,200+AWS+Bonuses
• Located in Town

Interested applicants to email updated resume to [email protected]

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

Job Description:

1. Data entry for AP Invoice and Payment in accounting system

2. Data entry for Journal Entries in accounting system

3. Perform reconciliation of bank and supplier statements

4. Handle general administrative work & other related duties

5. Assist in any ad-hoc assignments

Requirements:

1. Diploma in Accountancy / LCCI or equivalent

2. Preferably with 3 years relevant working experience

3. Hands on experience in using Accounting System application.

4. Experience in using Dynamic 365 is an advantage but not essential

5. Proficient in MS office

6. Meticulous, Organized and a Team Player

7. Understanding and Experience in full set accounting

☑Accounts Executive – AP/AR only (Apr 2024-Sep 2024)

☑Senior Accounts Executive – Full Set Accounts (Mar 2024 – Aug 2024) – SAP Must!

☑ Salary up to $4,000

Accounts Executive (reference only):

• Involve in monthly closing including AR function & AP function.
• Perform AP duties which includes payment processing (Manual, GIRO and System), and
  ensure proper supporting documents for approval of payments.
• Perform payment duties for posting/checking of coding for expenses and payment in SAP.

Senior Accounts Executive (reference only):

• Handle full set of account (GL function, AP and AR Function and month end closing).
• Prepare Monthly Financial Reports and Cash Flow Management.
• Prepare the Monthly Forecast Reports.
• Must know SAP

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

We are looking for an Accounts Executive (AP) to join our organization, Manpower Singapore.

Manpower®, a brand under ManpowerGroup® (NYSE: MAN), is a global leader in contingent staffing and permanent recruitment. As flexible work arrangement became the overnight norm during the Covid-19, we are committed to helping people to adapt for future jobs which extends beyond our employees to associates and candidates. Our workforce solutions increasingly position us as a creator of talent at scale where we provide learning, development and upskilling opportunities through our ManpowerGroup Academies.

Responsibilities / Duties:

• Manages day to day accounts payable transactions
• Handle suppliers’ payment
• Tracking of projects’ expenses and allocation to respective cost centers and entities
• Maintenance of FA Register
• Prepare TT for local and overseas payment
• Prepare cash book and bank reconciliation (SGD, USD)
• Responsible for collection of invoices and other receivables
• Assist Senior Finance Manager with month end closing and ensuring transactions are entered correctly
• Assist on ad-hoc projects as required

Job Requirement:

• Possess Diploma in Accounting/Finance from a recognized tertiary institution
• ACCPAC accounting skills is a must
• Have at least 2 years of relevant experience; preferably in the service industry
• Good interpersonal and communication skills
• Able to work in a dynamic, fast-paced environment

Interested applicants, please apply or email to your CV to [email protected] stating the position in the subject header to facilitate effective shortlisting.

We regret that only shortlisted candidates will be notified.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation, and gender identity. Manpower will not discriminate in advertising, when selecting, offering training, or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

Job Description

Provide administrative support to sales department

Handle purchasing and liaise with customers

Process delivery orders / invoices and other ad-hoc duties

Requirements:

ITE to diploma holders

Fresh is ok to apply can on the job training will be provided

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Job Description:

1. Performing outdoor sales including showroom duties.

2. Self-motivated to hunt for new sales opportunities.

3. Following up with customers/leads to build and maintain a good relationship such as Interior Designers & Architects.

4. Preparation of sales quotation, proposal and all sales related documentations, duties, and administrative procedures.

Job Requirements:

1. Display high level of interest and enthusiasm towards the product offerings

2. Results-oriented a

Attractive commission scheme

Duties & Responsibilities:

· Handle contracting filling & disseminate to respective departments

· Source suppliers and negotiate for the best rate for logistics and meal selection

· Prepare and arrange contract signing with suppliers for collaboration

· Plan & share relevant information on logistics and meal selection with respective departments

· Prepare marketing materials for meal selection

· Site inspection

· Handle the invoices from suppliers

· Prepare sales reports

· Handle complaints or feedback

· Any other ad-hoc tasks that may be assigned by the Company from time to time

Experience & Skill-set required:

· Diploma in Tourism or Hospitality studies or relevant Field

· Minimum 3 years of relevant work experience in Tourism or Hospitality industry

· Proficient in Microsoft office

· Ability to work under tight schedules with positive working attitude

· Independent, meticulous, team player, excellent interpersonal skill, positive work attitude

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

We are currently looking to hire an enthusiastic and energetic Business Development Executive to join our team and build a strong portfolio of clients to assist and grow their business.

• Identifying opportunities for new business development through leads generation, following up on leads and conducting problem solving for clients business.
• New business generation by meeting potential clients to understand needs and providing relevant solutions
• Managing the sales process to close new business opportunities.
• Build strong relationships with the existing portfolio of clients
• Meeting and exceeding monthly appointment and revenue targets.
• Experience in relationship building, loan consulting and/or management consulting will be an advantage.

Tan Kah Kee Foundation (TKKF) has a vacancy for an operations and admin executive with minimum A level/Diploma qualification and at least one year experience. He/she must possess a good command of English, with a flair for writing (esp short articles & reports) and some understanding of Mandarin.

The individual will work in close collaboration with the senior Operations Manager (OM) in the Foundation, and will be responsible for various tasks, including:

• Responding to emails and other mail, scheduling meetings and inquiries related to the Foundation's activities, committee members, and associates, as well as assisting in maintaining the TKKF website.
• Supporting the OM in note-taking, scheduling appointments, and engaging with other parties.
• Handling some editorial responsibilities for the Foundation's newsletter, such as obtaining photos and information.
• Maintaining the Pioneer Memorial Hall's small library, which includes loaning and selling books, as well as understanding the theme of exhibits and the history of pioneers, and guiding visitors accordingly.
• Assisting the OM and respective chairs in the execution of two significant annual events related to education, specifically the Young Inventors Awards and Postgraduate Scholarship Awards, as well as aiding in the planning and promotion of any seminars or talks.
• Assisting the fundraising team in the operational and administrative areas of events such as a gala dinner, which is held every four to five years.
• Design marketing materials and manage the posting of content related to the Foundation on various social media platforms.

An excellent post for a person who is responsive, outward-going and eager to learn.

• Salary up to $5,000 with bonus
• Experience in Full account ledger

Responsibilities:

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

Requirements:

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

About Family Business Network Asia:

Family Business Network Asia (FBN Asia) is a vibrant community dedicated to supporting family businesses in the Asian region. We are part of a global network that focuses on fostering the success and sustainability of family businesses. Through our programs, events, and various initiatives, we offer unique opportunities for networking, education, and leadership development tailored to the needs of family-owned enterprises. Our commitment is to create an environment that nurtures growth, fosters innovation, and builds strong family business legacies.

About the Role:

We are seeking a dedicated and efficient professional to join our team as Membership Relations and Administration. This role, which offers an 80% work-from-home arrangement, involves a broad range of responsibilities focusing on secretarial, administration, membership coordination and project management. The ideal candidate will be an excellent communicator, organized, and capable of managing multiple tasks efficiently.

Key Responsibilities:

1. Secretarial and Administration

• Supporting the Executive Director and the board of directors of FBN Asia.
• Secretarial responsibilities on organising quarterly board meetings, minutes, and follow up on action items with board members.
• Administrative duties including coordinating with accounting, corporate secretary and legal team to ensure proper documentations and follow up on necessary due diligence relating to compliance and country guidelines and laws

2. Membership Support

• Coordination of membership application, renewals, payments and documentations
• Oversee onboarding process for new members and introduction to the network
• Coordination of countries events with committee team, which includes sourcing for venues, creating invitations, and managing RSVP through membership tool.

3. Tool and reports

• Management of membership tool: Glueup and board management tool: Convene
• Manage the membership database and provide data/reports

4. Project and Event Management

• Manage operational aspects of regional events like Family Retreat and Regional Convention, sourcing for venues, coordination with vendors

Qualifications:

• Bachelor’s degree in
• Proven experience in administration, governance, or related field.
• Savy with digital application/ tools such as glueup and Convene
• Excellent organizational and communication skills.
• Strong ability to multi-task and prioritize.
• Proficiency in [relevant software/tools].

Core Responsibilities (Accounting Part)

Preparation & analysis of reports & schedules for Finance & monthly Business Unit review

Check and process invoices and payments

Handle AP / AR and bank reconciliation tallying matters

Handle incoming emails, phone-calls and faxes liaising with external and internal customers and vendors

Handles all Accounts Payable functions such as verify invoices, monitor and process payments and claims

Monthly inter-company reconciliations

Manage ad hoc procurement responsibility

Reviewing of employees’ personal claims

Handle monthly closing of the Company account

Responsible for GST submission

Prepare tax and audit schedules and assist with IRAS submissions

Support and coordinate in all internal and external audits matters

Other ad hoc assignments as required

Responsible for relevant licenses applications and renewal (including but not limited to import, accounting software etc)

Communicate and Liaise with Company HQ Finance for any financial matters

Core Responsibilities (HR Part)

Responsible for managing the Time Management System

Provide day-to-day HR support including recruitment and general HR administration

Assist in recruitment activities, filter resume, arrange interview

Handle work passes application/renewal and administration

Responsible for staff training

Responsible for staff medical issue

Any other ad-hoc duties assigned

Requirements

Degree/Diploma in Accountancy / ACCA

Min 3 years of relevant working experiences in F&B industry

Experience in Audit is an added advantage

Proficiency in MS Office

Self-starter with strong interpersonal and communication skills, able to interact and work with various levels of the company’s management.

Detailed, analytical, able to multitask and handle pressure well.

Keen to learn

Able to work independently with minimum supervision

Able to commence work in short notice

Bilingual in English / Chinese (Spoken & Written)

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Fresh with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

• You will create policies and procedures and oversee the customer service provided by the team.
• The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
• To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
• These skills will prove invaluable when mentoring the representatives in your team and mediating with customers.
• An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

JOB PURPOSE: (Role Summary)

The Accounts Executive will be responsible for supporting the Senior Accounts Executive in all aspects of day-to-day accounting functions and operational activities. This position reports to the Senior Accounts Executive and to the Company Accounts and Finance Head.

KEY AREAS OF RESPONSIBILITY:

The responsibilities shall mainly include:

Accounts

1.Accounts payable review including:

a. Vendor Payments (starting from issue of PO, obtaining approval, vendor bill review, rebilling, payment monitoring, vendor account reconciliation and closure in Accounting system)

b. Expenses review (recording in Accounting systems, verification with policies, documentation and approvals review, etc.).

c. Salary (including yearly bonus) and reimbursement processing, verification and approval from management.

2. Petty Cash management

3. Supporting in closure of pending Sales orders, invoicing, documentation required thereof.

4. Bank statement and bank reconciliation review.

5. Ledger Scrutiny and reconciliation on monthly basis.

Statutory compliances

Annual Compliance management with statutory requirements (including applicable laws, Insurance, safety regulations, requirements of Ministry of Manpower, etc.)

GST compliance:

Supporting in preparation of GST working and submission of quarterly GST return.

Documentation review (e.g. Sign and stamp on delivery notes for zero rated sales)

HR

Documentation review of employees.

Leave and attendance record maintenance.

Administration

Processing of employee Visa application, Ministry of Manpower pass requirements, etc.

Inventory Management

Responsible to manage and review Inventory control in Zoho for receipts, issues, stock balance.

Review and monitoring of consistency between physical stock taking and accounting records.

Miscellaneous

Fixed Asset register including annual physical verification.

Maintenance and preparation of documentation including policies and processes.

MIS reporting as and when needed.

General

Liaising with internal stakeholders and external stakeholders such as Banks, Auditors, Recruitment Agencies, Vendors, etc.

Duties & Responsibilities:

• Provide operational support towards sales team including air tickets reservations, liaising and coordinating with land operators/ hoteliers/ restaurants/ event hall for quotations, label itinerary planning and arrangement, airport transfer arrangement, coach arrangement, luggage tag preparation, preparations of pre-departure kit (tour booklet, tour briefing)
• Handle visa enquiry and insurance purchase through email and phone communication for corporate clients
• Handling dispute and complaints internally & externally
• Achieve sales growth and hit sales target – Team and Individual
• Support business travel team for its operation and other team
• Issue EO and Invoices for all types of operation supports rendered (including as assigned by manager)

Experience & Skill-set required:

• Diploma in Tourism or Hospitality studies or relevant Field
• Minimum 2 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Ability to work under tight schedules with positive working attitude
• Independent, meticulous, team player, excellent interpersonal skill, positive work attitude
• Experience in group booking
• GDS (Sabre, Amadeus) experience