Marketing & Communications Associate (MarComms)

(A) What the role is:

The associate will be part of a team among operation managers, designer, and engineers, to carry out communications of the values and features of uParcel and her umbrella of services. This is to ensure continuous engagement of current clients and conversion of potential customers.

He/she will implement effective integrated communications and engagement strategies through both digital marcoms and social media.

(B) What you will be working on:

• Analyse the key competitiveness of uParcel's services & promotions - from storage, commerce, to same day delivery, especially within the Singapore and Malaysia markets, in order to develop a corresponding marketing communications strategy that will drive business objectives.
• Subsequently, identify key messages and target audiences, tailor campaigns to resonate effectively, and continuously monitor industry trends and competitors' activities to refine communication strategies.
• Transform technical/complex information into compelling concepts/stories and scripts for publicity materials including videos, animation, and graphic designs.
• Conceptualise, write, and copy-edit publicity materials.
• Hands-on design of visual contents and scripting/filming/editing of basic social media assets.
• Manage and oversee the content calendar.
• Experiment and implement variants of the communication plans across engagement platforms. This includes the uParcel app & web, issues and notification management, new launch announcements, email outreach, blogs for SEO, and social media.
• Monitor and measure the performance of the campaigns to suggest what to adjust until we reach the business outcomes.

(C) What we are looking for:

• Tertiary qualification in mass communication or related fields
• Excellent writing and communication skills
• Strong experience in social media and creation / management of digital assets
• Familiar with Adobe and Figma software for graphic contents
• Basic filming experience, and video editing skills with Adobe Premier Pro, Final Cut Pro, and/or CapCut equivalent
• Self-motivated to propose and refine suitable marcomms ideas
• Able to experiment and work independently in a dynamic fast-paced environment
• Keen interest in growing a tech-based local company

How to Apply

Kindly submit your portfolio of social media video creations to [email protected] . Do include your resume, name, mobile number, email address in your email for the consideration of your job application

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Epicsoft Asia looking for Business Development, Marketing and Sales account positions (Executive). This role will be reporting to the Managing Director and working alongside with channel managers and exclusive talent profiles to push and amplify marketing efforts across social media platforms.

Job Description:

• To own project leadership capabilities, entrepreneurial spirit and exhibit, proactiveness at work, exhibit qualities of perseverance and flexibility and the ever changing media space.
• Work alongside Managing Director with project based activities which include new divisions - Account Management, PR Relations, Product Development, Offline workshops management, facilitate events and public speaking events.
• Assist in driving new commercial related initiatives including driving social e-commerce functions, corporate branding and initiatives to drive additional revenue streams.
• Launch 360 Marketing Campaigns on a Local, Regional, and Global level.

Key responsibilities include:

• Develop brand strategies in relation to Influencers and YouTube Channels and to execute digital related activities to build advocacy for services in-market.
• Work with key stakeholders across the company and external partners to guide strategy and execution.
• Commercial role to drive revenue from projects related to brand development and social commerce.
• Responsible to managing website e-commerce operation for SG market and to lead e-commerce activities and execute launches to achieve sales targets.
• Measure and analyze activity with data-driven insights with strong understanding of performance metrics.
• Implement all organic social engagement campaigns across social media channels (YouTube, TikTok, Facebook, Instagram).
• Identify social content opportunities that drive customers, seller value branding.
• Assist Business Development team with daily operations involving development of data-driven recommendations to drive branding for the company.
• Engage in Project Management related initiatives including driving social e-commerce functions, corporate branding and initiatives to drive additional revenue streams.
• To create branding decks and business proposals for various pitches to potential clients and collaborative projects.
• Liaising and relationship building with internal and external stakeholders in the business development field.
• To attend meetings, conferences and to engage in brainstorming and planning on all social media activations relevant to the company.

Qualifications & Requirements

• At least 2-3 years experience in customer-facing roles leading and facilitating executive engagements.
• Ability to work in a fast-paced environment and independently.
• Ability to communicate effectively.
• Strong understanding of Data Analytics.
• Ability to curate strong proposal decks.
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

The appointee is engaged:

• to support Head of Art & Design and primary teachers in aspects of art curriculum aesthetics, helping them to attain educational excellence.
• to demonstrate a positive attitude at all times towards the teaching process.
• to communicate, liaise and develop sound relationships with students, parents and colleagues both Teaching and Non-Teaching.
• to lead the Teaching & Learning Assistants in the year group aesthetics.

The role reports to Head of Art & Design (Junior School).

This is a temporary role for 6 months.

Key Responsibilities

1. Leading Responsibility

• To lead and coordinate the Teaching & Learning Assistants (TLAs)and work with the Heads of Year in the year group aesthetics;
• To provide CPD for TLAs in quality aesthetics;
• To provide and maintain aesthetic and technical support across the Junior school;
• To assist with the installation and aesthetics for Junior musical performances;
• To assist in the aesthetic set-up for Junior school special days, festivals and celebrations;
• To assist in the aesthetic set up of internal areas (e.g. Admin Offices) and high profile external displays in the Junior School;
• To attend meetings in liaison with Head of Art in planning aesthetic elements of Junior school environment;
• Research and purchase of materials for aesthetic elements of school display;
• To establish and maintain strong relationships with suppliers and outside agencies;
• To assist the Head of Department in the ordering, purchase, delivery and storage of materials; and
• To work closely with Head of Department to monitor local and overseas orders.

2. General Classroom Organisation

• If necessary, organise and provide resources and materials as necessary for art lessons;
• Ensure the correct supplies of art resources are ordered.
• To monitor and maintain the safe and efficient use of the premises, specialist equipment, tools and materials.

3. Administration and Co-Ordination

• To help to develop and organise the administrative procedures of the department.

4. Communications

• Communicate clearly with students and develop a working rapport;
• Communicate confidently with teachers and their assistants;
• Be the first point of contact for telephone calls and queries from other areas of the school, informing the teaching staff as required;
• Contribute to departmental team meetings if appropriate; and

5. Information Technology

• Have an up-to-date knowledge of software that can be used to display art and photos
• Use the existing ICT programs & software available to enhance displays, exhibitions or administration

6. Specialist Knowledge

According to the qualifications, experience and interestof the individual post holder, be able to contribute to some of the following specialist activities:

• Photography
• Photography artwork, display, art projects for the purpose of design work
• Staff and pupil photographs for Junior School for the purpose of display

7. GENERAL

• Work in other areas of the School on other job related tasks as circumstances require
• Maintain a standard of personal image in keeping with the requirements of the school
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

Personal Attributes

• Be able to engage, enthuse and inspire others.
• Have high levels of personal integrity.
• Proven ability to use initiative, assume responsibility for tasks and projects and to resolve problems.
• Enjoy personal challenges and can give support to others.
• Be able to manage your own wellbeing and support others with theirs.
• Believe positivity is as important as performance in the workplace and amongst the community.
• Enjoy connecting with all members of our community.

Tanglin Trust School believes that each employee makes a valuable and significant contribution to our success and that contributions should not be limited to the assigned responsibilities below. This job description is designed to outline primary responsibilities but not limit the employee, nor Tanglin Trust School, to only the duties identified. It is the expectation of the School that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate, or equivalent.

The Job

The role is responsible for planning, escort and provide support to clients while they are being transported from one location to another. This role is requires to be organised and alert, in order to study the effectiveness of plans and solutions. Someone who is expected to oversee a transport team, and work with staff and partners to carry out work process.

Responsibilities

• Managing client referral and conducting home visits to assess eligibility for intake into Medical Escort & Transport services.
• Assist to load and unload clients / members onto the transporter using the wheelchair.
• Assist in performing the National Means Testing (NMTS).
• Participate in quality improvement audits and activities (If required).
• Conduct daily documentation of clients’ vitals, attendances, participation in activities and other significant events or care treatments.
• Daily Escort duties with clients / members for their clinical appointments.
• Escort and provide support to clients during their transport from their home to the centre and vice versa.
• Handling Medical Escort Transportation (MET) hotline and following up calls with clients / members.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.

Other Ad-hoc Duties

• Befriending with elderly of the proposed residents and assisting to their needs.
• Plan and conduct social, recreational, and educational activities to elderly members.
• Prepare monthly Medical Escort Transportation (MET) reports.
• Prepare, revise, and improve standard operating policies and practices for the efficient and effective operations of the Medical Escort Transportation.
• Ensure safety compliance with all regulatory and standards requirements.
• General Admin duties assigned, ad-hoc assignment.
• Any other tasks related to the Charity’s activities as assigned by direct superior.

Requirement

• At least Diploma/Degree in any discipline.
• Related qualification in working with the elderly / in the social sector / training in gerontology.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker clients.
• Proficient in Microsoft Office.

• Position : Finance Executive - Up to $3,500 - Boon Lay
• Location : Boon Lay
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + Performance Bonus + 25 Days Annual Leave + WFH (upon confirmation)
• Duration : Perm
• Industry : Smart Control Solutions for Power Generation and Energy

Responsibilities:

• Assist in the monthly financial closing process, ensuring the accuracy and completeness of financial records.
• Review quarterly GST F5 report for accuracy, ensuring compliance with tax regulations and identifying any discrepancies or adjustments needed before submission.
• Support the annual financial audit, liaising with auditors and reviewing the documentation in compliance with Singapore Financial Reporting Standards (SFRS).
• Assist in budget preparation and financial forecasting to support business planning.
• Review and process employee expense claims, ensuring compliance with company policies and IRAS guidelines.
• Verify supporting documents and issue customer invoices promptly, ensuring accurate revenue recognition.
• Validate and process supplier invoices, ensuring adherence to contract terms and regulatory requirements.
• Prepare and submit bank payment requests, ensuring proper authorization and timely disbursement.
• Proactively follow up with customers on overdue payments, implementing effective collection strategies to minimize bad debts.
• Perform inter-company reconciliations, ensuring accurate consolidation of financial statements.
• Conduct bank reconciliations, ensuring all transactions are accounted for and discrepancies are resolved promptly.
• Execute annual fixed asset inventory count, ensuring all assets are accurately recorded, properly tagged, and aligned with the financial records.
• Prepare key management reports (Subsidiary Sales Report, Distributors’ Sales Report, Accounts Receivable Report)
• Manage banking-related matters, such as applications for banker’s guarantees and corporate credit cards.
• Assist in implementing and optimizing financial controls, policies, and processes in line with best practices.
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Accounts/ Finance or related fields
• Minimum 2 years of experiences in finance operations
• Proficient in Microsoft Office and ERP systems (eg. SAP/Xero/Oracle)
• Knowledgeable in Singapore tax regulations, GST reporting, and financial compliance.

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Responsibilities:

- Supervise the day-to-day sales and marketing activities of all the outlets.

- Assist in promotion Planning: Know what promotion works and be able to plan for a full-year calendar of eCommerce and retail shop events and activities to enhance the shopper experience and achieve sales targets.

- Work closely with the team to drive sales to meet monthly/quarterly target

- Source for marketing partnerships with external parties for collaborations, vendor management, including liaison of PR, managing of outreach seeding programs to KOLs and our membership members.

- Assist in marketing tasks such as Brand and Awareness, building relationship with our key customers.

- Provide feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

-Monitor corporate image frequently and ensure it is in compliance with company brand.

- Other adhoc duties assigned.

- Set up and maintain dry and cold storage facilities

- Ensure efficient handling, storage, and distribution of goods

-Develop and enforce SOPs for cold storage operations to ensure safety and compliance.

Requirements:

• Bachelor’s degree in any field
• Minimum of 3-4 years of experience in sales & marketting management, including experience with dry and cold storage.
• Strong knowledge of SOPs, safety regulations, and compliance standards.
• Experience in budgeting, costing, capex/opex management, and financial reporting.
• Proven ability to lead and develop teams effectively.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal abilities to collaborate with cross-functional teams.
• Attention to detail and accuracy in inventory and financial reporting.
• Ability to manage multiple priorities and work under pressure.
• Collaborative mindset and ability to infl

Job Title: Operation Executive (Freight Forwarding Company) (ID9131)
Location: Changi
Working Hours: Monday to Friday 8am-5pm, Saturday 8am-12pm
Basic Salary: $2800-$3000

Benefit:
* Variable bonus provided with AL 14 days

Job Description:
•Monitor import and export shipments
•To assist with permit declaration
•Execution of BLs and AWBs

Requirement:
Minimum GCE ‘O’ Level with min 1 year of in Air/Sea logistics experience in freight forwarding industry

Job Title: Sales Account Executive (Freight Forwarding Company) ID9130
Location: Changi
Working Hours: Monday to Friday 8am-5pm, Saturday 8am-12pm
Basic Salary: $3600-$4000

Benefit:
* Variable bonus provided with AL 14 days

Job Description:
•Responsible for generating new business, maintaining relationships with existing clients,
•Driving revenue growth through the sales of logistics and freight services.
•Identifying customer needs, providing tailored solutions, and working closely with operations teams to ensure smooth service delivery.

Requirement:
Minimum GCE ‘O’ Level with min 2 years of sales experience in freight forwarding industry

You will be part of the HR shared services team that provides HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding.

Job Responsibilities

• Support HR-related inquiries received from employees via email.
• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
• Keep the HR Support Centre knowledge database updated.
• Prepare regular and adhoc reports for management analysis.
• Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
• Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
• Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
• Any other duties deemed reasonable and necessary by the business.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an administrative position in the Research Office. The Research Office supports grant management, research agreement review, the Departmental Ethical Review Committee and other research administrative functions.

Duties & Responsibilities
Working under the direction of the Vice Dean (Research) and the Manager of the Research Office, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the Research Office:

a) Grant Administration
- Advise researchers on grant guidelines and requirements.
- Provide administration support to researchers throughout the entire grant cycle from grant application, grant awarding, budget and expenses tracking, reporting of project status and project closure.
- Be the point of contact between researchers and various administration departments to support the management of research projects.
- Manage grant calls and be the liaison person to the funding agencies.

b) Research Agreement
- Support researchers to draft, review, negotiate and execute research agreements, working closely with researchers, collaborators and internal and external legal offices.

c) Departmental Ethics Review Committee (DERC) Secretariat

- Provide ethics review from reviewing applications, communicating feedback, reviewing amendments to processing review outcomes.
- Organise DERC meetings and keep records of DERC's reviews and outcomes.

d) Research Office
- Organise research seminars and meetings.
- Report research metrics for the School and researchers.

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognized institution.
• Preferably with at least 2 years of experience in an administrative position within the academic, research or healthcare sector.
• Candidates with experience in research administration, grant management, agreement review, research ethics, research compliance or database management will be at an advantage. Fresh graduates with some research experience may be considered.
• A team player with effective problem-solving skills and excellent communication skills to perform well in a fast-paced environment.
• Able to take initiative to learn on the job and manage various responsibilities.

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a committed Health Management Executive (‘HME’) who is passionate to reach out to the seniors to conduct community screening and outreach, monitor their health and enrol them into the health management plans.

Key Responsibilities:

· Provide health awareness and basic monitoring for seniors with chronic illnesses, including those identified to be at-risk and their caregivers.

· Perform basic health monitoring and keep track of seniors’ health plans and flag out non-compliance or other concerns to social workers / senior health management executives.

· Plan and conduct outreach to the community to promote wellness and health awareness.

· Manage volunteer and befrienders deployment and feedback.

· Perform community health screenings and strengthen collaboration with local organizations.

· Members recruitment and renewal.

· Review and submit Community Screening Tool (CST) forms.

· Plan, develop and manage engagement programs held at designated neighbourhood touchpoints for seniors and their caregivers.

Requirements

· Minimum Higher Diploma or Diploma certification in Gerontology or ITE NITEC in Community Care and Social Services, with 2 years of relevant experience.

· Resourceful and able to do public speaking when handling events and projects.

· Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients

· Competency in Microsoft Office applications especially in MS PowerPoint and MS Publisher

· A good team-player with a passion to work with Seniors

· Good communication and interpersonal skills

· Only Singaporeans

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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JOB SUMMARY:

To support the Company's roadmap towards being a supplier of choice and the transformation of the Company's value-added proposition to customers.

MAIN DUTIES AND RESPONSIBILITIES:

• To track relevant legislations/policies that affect vegetable oil trade (with focus on carbon) and advise stakeholders in the Company.
• To assist in designing product flows to help identify specifications / requirements of the customer(s). Collaboration with different Departments will be necessary.
• Develop a strong trading acumen by understanding how the commodity market functions.
• Develop an understanding of supply chain and logistics.
• Support Key Accounts team in presentations.

Requirements:

• Degree in any Discipline
• Keen interest in policy, regulations and market trends.
• Relevant experience in vegetable oil trade and/or with focus in carbon is a plus
• Strong learning agility
• Good numerate and analytical skills
• Effective communication and networking skills

Job Descriptions:

• Full set of accounts such as Balance Sheet, Profit & Loss, and audit schedules.
• Timely submission of monthly reports.
• Focus on purchase management streamlines the purchasing and inventory control process of an organization for greater efficiency and lower costs.
• Monitor cash flow file and maintain cash controls.
• Accounts Receivable - Monitoring outstanding balances and following up on overdue payments.
• Accounts Payable - Arrange for management approvals and process payments in respect of vendors & staff reimbursements.
• Maintain proper fixed assets register.
• Ensure inter-company transactions and balances are reconciled regularly.
• Liaising with internal & external auditors on audit requirements for the year-end statutory audit.
• Responsible for accounting processes and tasks given.
• Perform any ad-hoc accounting / financial tasks as may be assigned.

Skillsets:

• Candidates should possess at least a CAT/ACCA Level 2/Bachelor’s Degree in Accountancy or equivalent
• Candidates should have at least 2 years of working experience in handling full sets of accounts, preferably in technology/manufacturing/machinery leasing industry.
• Proficient in ERP and Odoo system.
• Meticulous with strong analytical skills and able to multi-task.
• Able to work independently and effectively under pressure to meet deadlines.
• Team player with initiative, willingness to learn and take on responsibilities.
• Able to start work within short notice period.

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Duties and Responsibilities:

• Provide maintenance support for outlet facilities, promptly responding to service calls and enquiries.
• Ensure the timely renewal of electrical licenses and oversee routine maintenance activities, such as quarterly air-conditioning servicing, resolving floor clogging issues, renewing fire extinguishers, and managing pest control reporting.
• Liaise and coordinate with operations employees and external contractors/vendors for repair and maintenance works.
• Obtain tender quotes prior to appointing service providers for maintenance or repair works.
• Apply for necessary work permits from malls, SMRT, or HDB before commencing any relevant works.
• Prepare and maintain monthly maintenance records, reports, service contract updates, payment request and other administrative documentation.
• Involves in department Project including but not limited to on outlet design, site coordination, source for quotations, develop a schedule for project completions, liaise and coordinate with internal stakeholders and external stakeholders such as contractors/ vendors/workers, mall management and suppliers.
• Monitor the schedule regularly and ensure completion of projects in time.
• Understand and address safety and risk considerations for each outlet.
• Conduct basic fault diagnostics before escalating issues to service providers.
• Address and resolve outlet complaints in a professional manner, including coordinating with mall management when necessary.
• Design outlet layout and floor planning using 3D Max and Autocad where necessary.
• Possess graphic design skills is in advantage to assist with minor design-related tasks when required.
• Assist in any other ad-hoc duties as assigned.

Requirements:

• Candidates must possess at least a Diploma in relevant filed.
• Experience in Interior Design, renovation project and possess 3D Max and Auto Cad skills (Graphic) would have an added advantage.
• Resourceful, highly motivated and able to work independently.
• Cooperative and helpful with other team members.
• A good team player with good inter-personal and communication skill.
• Capable of managing multiple projects simultaneously with flexibility to address operational inquiries, including weekends and public holidays, when necessary.
• Graduate with design proficiency are welcome to apply.
• Able to commence immediately or within short notice will be added advantage.
• We regret that only shortlisted candidates will be notified.

Job Description:

• Support procurement process at DxD Hub, ensuring technical and policy compliance as well as value-for-money.
• Structuring requirements for procurement process: Translate purchase requests from technical team to online procurement systems.
• Perform and/or support activities throughout procurement process. Example activities include creating internal approval memos and justification, preparing external documents (e.g. Invitation to Quote, Tenders).
• Support proposal evaluation: work with users to perform structured assessment of vendor proposals and recommend proposal to award.
• Partner with executives in other functions including Procurement and Finance to ensure efficient operations.
• Collate and track data to support analysis, including maintaining databases and hard copy records.
• Ensure that database is updated in a timely and accurate manner.
• Provide general administrative and clerical support to DxD Hub Team ensuring safe and comfortable DxD Hub operations.
• General administrative and clerical support to DxD Hub Team.
• Manage and monitor inventory of office and pantry supplies and re-order as needed.
• Track non-scientific equipment and assets (e.g. video conferencing system, furniture) and work with vendors for maintenance.
• Monitor facilities vendors (e.g. cleaning, telecom) to ensure a comfortable office environment for staff including light clean-up as needed.
• Work closely with SpIA and HR for the issuance of staff card for new hires and ensure that the staff has access to all DxD office sites.

Job Requirements:

• Diploma holder with a certificate in professional secretarial skills/ finance.
• Minimum 2 years of relevant experience in similar capacity.
• Experience in purchasing of biomedical consumables and equipment would be an advantage.
• Proficient in MS Office Applications, including Word, Excel, PowerPoint, and Outlook.
• A team player with excellent interpersonal, communication and organisational skills.
• Able to communicate effectively, multi-task, and work in a dynamic environment.
• Well organised and good written communication skills.
• Awareness of workplace health and safety would be an advantage.
• Meticulous and able to work independently in a fast-paced environment.
• Individual who is self-motivated, and results driven.
• Proactive and takes ownership of projects.
• Adaptable and able to work under pressure.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

This individual will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 2 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

We are looking for an individual who is passionate about business development in the renewable energy space.

Job Description:

· Generate new sales and develop a network of users on our digital platform

· Drive and follow up new sales lead

· Prepare and conduct sales presentations to clients

· Support documentation and sales fulfilment process including managing contracts and invoicing

· Prepare sales projections and planning

Requirements:

· Diploma/Degree in business/IT/engineering

· 1-3 years of business development experience.

· Resourceful team player in a dynamic sales environment

· Good presentation and communication skills

· Knowledge in renewable energy or platform operation is an added advantage