Group Overview
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The successful candidate will support the Head of Brokerage & Trade Management and be responsible for the delivery of Business As Usual (BAU) activities, developing Subject Matter Expertise, Service coverage will include:
-Front to back BAU stewardship responsibilities in brokerage agreement and operational data management, ensuring the maintenance in integrity of client operational data and brokerage agreements.
-Lead regional infrastructural projects, representing Ops in such working groups. Support the team manager and wider team colleagues in projects and various change initiatives and process enhancements.
-Work and support APAC Operational Risk and where delegated with wider teams on matters related to Operational Risk.
As extended responsibilities, he/she will also support Accounts Receivables on Credit Control, collections and reporting related work.
Role Responsibilities:
· Execution of Client and Operational Data and front to back brokerage agreement for all TP ICAP APAC client’s stewardship responsibilities on a daily basis
- Maintaining high quality, clean data by adhering to a strict governance and controls framework
- Provide business brokerage analysis reports for brokerage rate negotiation with customers.
- Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
- Work closely with front and back stakeholders on all matters related to brokerage and client data, including brokerage investigation to resolve any debt collection issues.
- Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
- To support the Team Manager by providing SME support to the Ops team as well as wider teams in the company
- Designing and implementing process excellence within Operations using automation tools to mitigate operational risk and time savings.
- Where delegated responsibility by the Team Manager; to act as a liaison to, and provide support for, any internal or external audits.
- Collaboration with IT on delivery of Operations sponsored enhancements and IT technical developments, including requirements gathering, UAT and post-release support.
- To fulfil any additional/ad-hoc duties as required to meet the needs of the business.
Skills
· MS Office - Intermediate skills in MS Excel, MS Word, and PowerPoint
Client Focused
· Personable and engaging
· Communicates effectively and efficiently to internal and external stakeholders.
· Build relationships and networks with both internally and externally wherever possible.
· Demonstrates strong customer focus.
· Demonstrates ability to work effectively with others.
· Constructively handles disagreements to reach a resolution.
· Ability to work with diverse groups/ personalities.
Innovative
· Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights.
· Actively seeks opportunities for improvements.
· Handles situations and problems with innovation and creativity
Dynamic & Competitive
· Demonstrates high levels of energy in seeking out and achieving new goals.
· Goes that “extra mile”.
· Is a self-starter.
· Shows evidence of being comfortable working in fast paced or pressured environments
· Enjoys a challenge and is able to escalate.
· Does not give up easily.
Open & Communicative
· Adapts communication style to suit audience.
· Projects personal credibility
· Interacts confidently without being overbearing.
· Ability to work effectively in a high-pressure environment.
Professional Integrity
· Able to demonstrate honesty, integrity, and professionalism.
· Promotes loyalty to TP ICAP and its principles.
· Works ethically and shows respect for both professional and company values.
Effective:
- Excellent attention to detail, highly organised with a proactive approach
- Strong analytical ability and problem-solving skills.
Essential criteria:
- Must be legally eligible to work in Singapore.
- Demonstrable experience/ knowledge of data-oriented processes, across multiple sources and systems.
- Experience of operational workflows and how data is used and maintained through the trade lifecycle.
- A broad base of operations knowledge and experience.
- Sound knowledge of the financial markets and financial regulation affecting client lifecycle management.
