At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Executive - F&B to join our team!

As a Marketing Executive - F&B, we rely on you to:

• To create engaging and impactful content and copywriting for website, social media and other digital marketing channels that reflect our F&B outlets brands’ voice.
• To ensure that the content/press release is being distributed effectively through various channels.
• To implement and manage a content editorial calendar for marketing campaigns.
• To proof-read and edit content across all online and offline channels.
• To author scripts and content for short campaign videos.
• Manage multiple projects and campaigns simultaneously, ensuring clear and proactive communication.

Requirements

• Preferable 2 - 3 years of relevant working experience
• Good writing skills in both long and short copy
• High proficiency in written English and Chinese
• Social media-savvy (e.g. Facebook, Instagram, YouTube)

We are an established marine company that provides marine inspection/trading services to the marine industry. We are looking for a competent Executive Administrative to provide secretarial and administrative support in a well-organized and timely manner. Preferred candidates with experience in the marine sector in work pass application/levy matters/other regulatory compliance.

The Role

The Senior Human Resources Executive is a generalist role with full HR spectrum, minus payroll processing. He/she will assist and support the HR Manager to ensure efficient HR operations; implement HR programs and initiatives; to supervise and guide junior team member(s) and serve as a backup during peers’ absence.

Responsibilities

• Manage end-to-end recruitment functions for global hirings, including freelancers and interns.
• Plan, develop, implement, and administer learning & development program for employees.
• Maintain & update employee’s’ information in Info-Tech HRMS.
• Handle all MOM work pass related matters.
• Handle employee relations and attend to staff queries.
• Assist in grievance handling and disciplinary issues.
• Any other ad-hoc duties as and when required.

Requirements

• Diploma or equivalent with at least 3 years of HR related experience.
• Good knowledge of Employment Act and prevailing HR practices.
• Effective verbal and written communication skills in both English and Chinese (to liaise with colleagues in China).
• Good interpersonal skills and works well in a team.
• Ability to work independently with minimal supervision.
• Resourceful, self-driven, and possessed a high degree of professional integrity.
• Eye for detail.
• Knowledge of Info-Tech HRMS is a big plus.
• Proficiency in Microsoft Office.
• Able to start work immediately or within short notice will be an advantage.

Job Description:

• Able to do Sales presentation to prospective clients via virtual or face to face
• Actively involved with tender submissions
• Provide after-sales services and maintain good relationships with clients
• Explore potential sales opportunities and acquire new clients
• Must be outspoken & comfortable doing cold calls
• Willingness to travel within Singapore
• Make appointments and visit potential customers for new business opportunities
• Achieve monthly sales target

Job Requirement:

• Applicants who possess relevant experience for the above responsibilities are most welcome to apply
• Good interpersonal, communication, and negotiation skills.
• Sales and customer service oriented
• Process good sales pitch & negotiation skill
• Fast learner and results oriented
• Has own transportation prefered

Salary:

• Basic Salary + Transport Allowance + Commission

CoGri Asia Pacific, is the Industrial leader specializing in design, construction, upgrading of superflat high tolerance concrete floor for the Logistics and Industrial building in Asia Pacific region.

We are currently looking for suitable candidates to fill the position of Accounts Executive.

The incumbent will assist the Regional Accountant in the day to day operations of the Accounting department for ASEAN group of companies. The duties included but not limiting to the following;

Accounts Payable :

• Verify and match vendor invoices against PO
• Verify Employee expenses claim
• Process payments
• Prepare information for monthly reports

Accounts Receivables :

• Prepare invoices and ensure delivery of invoices to clients
• Review receivables from clients on a weekly basis
• Process receipts

Cash flow

• Prepare cash position statement on a weekly basis

Requirements:

• Diploma / Degree in Accounting / Business Administration / ACCA or equivalent qualification recognized by ISCA
• Min 3-4 years accounting experience
• Ability to work independently, communicate effectively and possess strong interpersonal skills
• Proficiency in both written and spoken English

Job Title: Accounts & Admin Executive (ID8174)
Location: Aljunied, Singapore
Working Hour: Monday – Friday 9am -6pm
Salary: $2500 - $3000

Job Description:
• Works closely with external Accountant
• Maintain proper documentation and filing
• Reconcile processed work by verifying entries and comparing system reports to balances
• Verify invoices, preparation and recording of payments
• Paying vendors by scheduling pay checks
• Performs AR duty
• Support audit and tax queries when necessary with the external Accountant
• Liaise with banks on banking transactions when necessary
• Responsible for basic admin duties

Requirement:
• Diploma in Accounting or equivalent
• At least 2 years of Singapore experience in accounting & admin performing similar role
• Strong understanding of accounting principles
• Ability to work independently with a high degree of accuracy and efficiency

Job Description & Requirements

We are looking for a competitive and proactive promoter who will strive to meet customer acquisition and revenue growth objectives for our brand, by promoting the products and/or services we provide. You will be responsible for advertising our products and/or services through marketing activities, such as in-person demonstrations, at different events.

To be successful as a promoter you must stay up to date with product and/or service features and represent the brand in a professional and positive manner.

Promoter Responsibilities:

· Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events.

· Keeping the demonstration area tidy and well stocked with products, samples, and/or literature.

· Demonstrating the features of a product or service to potential customers.

· Employing interactive materials such as videos, charts, or slideshows to share information about a product, when necessary.

· Answering any questions potential customers might have about a product or service.

· Processing customers’ payments.

· Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events.

· Staying up to date with product or service features.

Promoter Requirements:

· High school diploma.

· Proven working experience as a promoter.

· Excellent communication, presentation, and leadership skills.

· Proven track record of successful promotions.

· Customer-oriented approach.

· Outgoing and friendly personality.

· Professional appearance.

· Proficient in Microsoft Office Suite.

· able to work on Weekend and PH

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years. MD Pharmaceuticals Pte Ltd is now seeking to hire:

Business Operations Executive

____________________________________________________

Main Responsibilities:

• Handle basic Human Resource functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.)
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Work closely with various stakeholders, including staff, customers, suppliers and other vendors, to further business objectives.
• To also develop and carry out various new business operational plans in partnership with the management so as to ensure that strategic goals are reached
• Perform data analysis and generate relevant tracking reports
• Assist with various administrative duties, including handling customer phone calls, order processing, inventory control, etc.
• Handle special ad-hoc projects, based on management’s requirements
• Assist with some daily administrative matters, including order processing

Key Requirements:

• Diploma/degree in Human Business Management/Resource Management from a reputable institute.
• At least 5 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

We are looking to hire a commendable executive chef to manage our kitchen staff and to resolve kitchen issues swiftly. The executive chef attracts and retains staff, maintains a cooperative relationship with team members, optimizes staff productivity, and serves as a replacement in team members' absence. You will train staff to use new recipes, cooking techniques and equipment, and oversee cooks performing food preparation. You will oversee the delivery of food supplies, prepare special dishes, and supervise overall kitchen operations during dinner service.

To ensure success you will ensure your team delivers high-quality, cost-effective dishes promptly. Top candidates are creative, service-oriented, and level-headed.

Executive Chef Responsibilities:

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Executive Chef Requirements:

• 2+ years of culinary education.
• 5+ years of experience in a similar position.
• Advanced knowledge of food professional principles and practices.
• Proficient knowledge of human resources management.
• Excellent knowledge of BOH systems, ordering and inventory.
• Excellent communication skills.
• Ability to meet deadlines.
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.

About Us:

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job:

You will be responsible for providing administrative support and exceptional customer service to ensure a seamless experience for our customers during their visits to our workshop. Constant updates and communicating of information between customer, workshop and workgroups with an exemplary art of communication.

Responsibilities:

• Direct contact point between workshop, customer and supplier
• Coordination with workshop team and other department (i.e. Operation, Leasing/Sales department, etc…)
• Assist, recommend, improve, handle and support the workshop on its day-to-day administration/operation workflow procedurals, customer service, data entry, invoicing, accidents claims, new project and internal control
• Handle customer request and issue work order, customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organize orderly
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque and collecting payment from customer
• Update, record and administer the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Implement standard operating procedures (SOP) for workshop to in line with company’s objectives
• Feedback and gather all information pertaining to safety measures in compliance with Workplace Safety and Health Act (WSH)

Requirements:

• Singaporean/Malaysian WP only due to tight quota eligibility
• Bilingual (Mandarin with Chinese speaking customer and English) with local dialects prefer
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast pace environment with each moment was precious, efficiency was paramount
• Team player and positive working attitude

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

Programme Planning and Implementation

• Facilitate linkups between our organization and the community partners.
• Assist the Project Manager in facilitating data sharing, mapping of seniors' needs and joint monitoring of seniors.
• Assist the Project Manager for develop workflows, communication protocols for escalation and referrals of seniors.
• Implement programmes and activities run by COC.
• Coordination and supervision of services and activities for seniors.

Programme Evaluation & Administrative Duties

• Maintaining records to facilitate submission to AIC quarterly.
• Generate and submit Project Progress/Claims Report to AIC.
• Assist the Project Manager in handling staff on-off boarding, staff well-being, process claims and revising the proposed budget annually.

• Minimum Diploma with a social service background or equivalent.

• Minimum Diploma with a social service background or equivalent.
• Possess integrity, good interpersonal and communication skills.
• Have a positive attitude, good self-discipline and able to work independently and in a team.
• Proficiency in MS Office Applications

Job Title: Supply Chain Management Executive (ID4571)
Location: Woodlands
Working Hours: Monday To Friday 8.00am-5.30pm
Salary: $2900-$3500


Responsibilities
• Responsible for the planning, organizing, directing and controlling of the purchasing, warehousing and transportation functions of the company.
• To lead a team of officers and operational staff in handling daily purchasing and warehousing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction.
• Responsible for customer audit and complaint relating to purchasing and logistics operation.
• Oversee the MRP fulfillment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Manage the 3rd party logistics warehouse operation and logistics suppliers.
• Co-ordinate on logistics equipment and facility maintenance and improvement.
• Effectively and continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:
• Degree in Purchasing/ Logistics/ Materials Management/ Procurement or International Supply Chain Management or equivalent.
• Minimum 3 years experience in purchasing and/or logistics function in manufacturing industry/environment; with at least 2 years of supervisory experience is preferred.
• Knowledge of ISO9000, TS16949, ISO14001 and OHSAS18000 preferred.
• Experience in using ERP software (Movex) and implement kaizen will be added advantage.
• Experience in managing and auditing 3rd party logistics warehouse operations
• Team player who possesses excellent communication and interpersonal skills.
• Independent, reliable and analytical.
• Possess strong analytical, problem-solving, negotiation and leadership skills.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Accountabilities

• Manage day-to-day operations and escalation from freight partners and CMs
• Monitor OTOR and Finished Goods delivery and follow up daily
• Resolve EDI issues between Cisco IT and freight partners.
• Construct QE flight plan based on Cisco revenue cut-off.
• Collaborate between Freight Partners, CL, and CPS on customer-related issues
• Work with CMs and suppliers on freight forecasting and capacity planning
• QE Charter–coordinating, and monitoring shipments effectively to meet receiving cut-off and provide visibility of Charter till arrives at destination.
• QE SNI Review – Leading
• Minimum two years freight forwarding experience
• Excel, PowerPoint and Outlook knowledge
• Strong organizational and communication skills
• Customer supply chain experience

Qualifications

• Minimum two years of freight forwarding experience
• Excel, PowerPoint and Outlook knowledge
• Strong organizational and communication skills
• Customer supply chain experience

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

Key Responsibilities

• Manage corporate webpage and social media
• Manage e-commerce platforms
• Execution of new product launches and promotional activities for e-commerce
• Monthly reporting
• Design artwork for promotional materials and digital content
• Other ad hoc duties

Skills/Qualifications

* Minimum a Diploma, qualifications with a marketing bias, preferred

* Experience in managing e-commerce businesses

* Knowledge of desktop publishing software

* Minimum 3 years’ experience in marketing of consumer products, preferred.

* People oriented with out-going personality.

* A good communicator with proficiency in written and spoken English and a team player

* Able to work independently

* Good interpersonal communication and presentation skills

Academic Qualification:

• Min. 'A' Levels / Diploma equivalent, Degree is an advantage

Working Experience:

• Minimum 2 years of working experience (fresh grads may apply)
• Handle and manage tender submission via portals such as GeBIZ (Govt), SESAMi, Zycus, Ariba, etc
• Meet deadlines for tender submissions
• Good knowledge of MS Office apps

Others:

• Good team player
• Able to handle documents professionally and confidentially
• Produces meticulous and systematic work quality
• Able to manage stress of concurrent submissions
• Able to work from home and office as and when required
• Able to commence work in short notice
• Only Singaporean / PR may apply

Job Description

· Compile and analyze financial information to prepare financial statements, post Journal and Bank Entries, calculate depreciation of Fixed Assets and perform monthly reconciliation

· Maintain and create new customers, suppliers and general ledger accounts in accounting system.

· Verify accuracy of AP payment, claims and petty cash reimbursements and revenues.

· Monitor and prepare to deposit cash and cheques received from outlets and customers into bank.

· Maintain accounting files and records.

· Prepare and compute GST tax quarterly for submission to tax authority.

· Prepare the audit schedule and coordinate the audit process.

· Liaise with customers, suppliers and institutions for payment matters and external auditor during year-end audit.

· Provide assistance to all departments for supplier and invoice inquiries.

· Assist the implementation and maintenance of accounting control procedures.

Job Requirements

· Advanced Diploma in Finance/Accountancy/Banking or equivalent.

· 2 – 3 years of work experience in Accounting & Finance

· Required Skill(s): Full set accounting, audit background, knowledge in SAP Business One

· Analytical and hands-on team player

· Meticulous, accurate, trustworthy and able to work independently.

Who we are

- Operating multiple online store brand stores in various Ecommerce shopping sites

- Young team

- No formal wear, be as casual as you wish

Job Responsibilities:

1. Operations

• Answering all inquiries from all platforms (qoo10,lazada,shopee etc) across all sites - No phone calls required
• Following up with all after sales issues promptly
• Ensuring all return parcels are identified and issues rectified
• Processing daily order way bills in a timely manner
• Ensuring high accuracy level of the correct inventory tagged to the correct order waybill
• Manual task (Stocking, filing, labeling of essential oil into bottles) when required
• Assist in any other adhoc e-commerce duties on event days (11/11, 9/9 etc)

2. Administrative

• Keying in stock data from delivery orders into inventory and bookkeeping system (Xero)
• Ensuring bookkeeping data accuracy
• Do monthly P&L statements
• Filing
• Extract sales and losses data
• Inbound and outbound of daily inventories
• Co-ordination with warehouse team on stock taking

Required Skills

• Have initiative and self motivated learner
• Proficient in Microsoft excel/word to extract data
• Polite and courteous online hospitality service
• Meticulous and attention to detail
• Fast pace environment, must be time conscious
• Basic understanding of finance (GST calculations)
• Knowledge in ecommerce sites (qoo10,lazada,shopee) preferred, otherwise willing to learn

No foreigners

Full time position (5 day work week)

10 am -7 pm (1 hour lunch break)

Candidates with no resume need not apply

Include preferable start date in application

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Job Responsibilities:

1) Pre-Project Communication and Equipment booking

· Communicate with Sales’ team and advise the state of equipment availability for their hire inquiries.

· Support your team by booking equipment required for projects according to Engineering equipment list prepared by Technical Managers.

· Share the information with engineering and warehouse managers to get the requirement prepared.

· Continually communicate with the person in charge of repair administration to understand the states of [Repair + Loan + Written off] items and its impact on the projects. Discuss the finding information with your direct supervisor.

2) Preparation & Checking of Packing List

· Assist your team in preparation of packing list, Communicate with Warehouse and engineering manager in order to ensure the packing list is updated according to their preparation

· Communicate with Technical managers regularly to update any changes required by client and inform the engineering and warehouse managers accordingly.

· Communicate with the person in charge of Logistics arrangements to ensure they have the completed and final version of packing list for their communication with external (i.e. Shipping agent or clients)

· Assist the warehouse team with quality control Process by random cross checking prepared equipment against the final packing list before departure of the shipment

· Archive the final packing lists signed by the shipping agent at the time of equipment collection.

3) Maintenance of Equipment Allocation database

· Assist your team by routinely updating equipment allocation and status

· Support your team with recording SNs of newly purchased equipment/parts and updating the equipment database accordingly and Labelling the equipment/parts according to company’s standards

· Assist the warehouse team with Physical Inventory Process by providing them necessary information.

4) Other areas of Work tasks in Operations Department

· Perform any ad-hoc duty as assigned that is related to the work activities in Operations Department

Job Requirements:

· Diploma / Degree qualification

· Minimum of 2 years working experience in Inventory Planning is preferred. Media industry experience will be an advantage

· Proficient in using Microsoft Excel

· Strong organisation and record keeping skills

· Meticulous and has a keen eye for details

· Positive attitude and willing to go the extra mile to learn and acquire knowledge

· Team player and possesses good interpersonal skills

· Ability to handle stress and work in a fast-paced work environment

· Any experience working with audio/visual equipment is an asset

Core Responsibilities

· Work with client service teams to build client relationships, understand clients’ needs, identify opportunities and value propositions

· Establish business contacts and information gathering channels including client database for the collation and broadcast of market/client intelligence to the various client service teams

· Participate in the production of strategic communications and marketing materials

· Strategize, plan and manage all internal and external marketing and communication activities

Job Specifications

· Minimum Diploma in Mass Communications, Marketing and/or Business

· At least two (02) years of relevant working experience

· Possess sharp business acumen and good interpersonal and facilitation skills

· Possess effective organizational and follow-up skills with emphasis on attention to details

· Good interpersonal skills and ability to interact with all levels in a professional and responsive manner

· Ability to work on tight deadlines and manage projects

· Proficient in MS office (Outlook, PowerPoint, Excel, Publisher, Word)

· Good knowledge in Adobe, Photoshop, InDesign, Illustrator would be an advantage

· Enthusiastic team player

Job Title: Account Executive (ID1492)
Location: Gul Circle
Working Hours: Mon- Fri 8.30am to 5.30pm, Sat (ALT SAT) 8.30am to 12.30pm
Salary: up to $3200
Benefit: AWS, performance bonus, department commission structure, AL 14 days


Job Description:
• Able to handle partial accounting either in Accounts Receivable, Accounts Payable, and General Ledger
• Assist in month-end closing and year-end statutory audits and all accounts-related matters
• Willing to support HR matters when necessary
• Must be familiar with Employments laws.
• To perform Administrative/Ad-hoc duties and support the teams when assigned task

Requirements:
• Minimum a Diploma or Higher Nitec in HR or Accounting and have at least 2 continuous years of relevant work experience in Hr field
• At least 3-4 years partial acc experience

Job Title: Guest Experience Executive / Assistant Manager (ID8165)
Location: Clarke Quay, Singapore
Working Hour: Monday – Friday 9am – 6pm
Salary: $2800 - $4000

Job Description:
• Proactively monitor and address customer grievances, issues and trends across various online platforms to develop strategies to drive a high standard of customer satisfaction.
• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.
• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.
• Track and measure the impact and success of reputation management campaigns using relevant metrics and analytics tools.
• Develop and implement effective CRM campaigns to promote a positive online reputation, including setup, deployment, delivery reporting, and performance analysis.
• Monitor and analyse customer feedbacks, reviews and sentiments from all touchpoints to identify insights and actionable improvements to increase customer loyalty.
• Provide weekly reports on review trends, feedbacks, service recovery, and actionable recommendations.
• Offer prompt and accurate responses to customer inquiries via email, social media, and phone.
• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.
• Collaborate with internal stakeholder teams to address and prevent recurrent issues.
• Oversee the timely production and distribution of marketing materials.
• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.
• Prepare materials for meetings, ensuring the CEO is well-prepared.
• Handle confidential information with the utmost discretion and professionalism.
• Undertake marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports and upkeep marketing assets inventory.
• Prepare and present monthly customer service reports on feedbacks, GEI and NPS scoring.

Requirement:
• Demonstrable experience in guest relations and online reputation management, ideally within the hospitality or service sector.
• Knowledge and prior experience with online reputation management tools.
• Exceptional written and verbal communication and interpersonal skills.
• Proven ability in problem-solving, maintaining a customer-centric approach and exceeding customers’ expectations.
• Able to manage stressful situations with poise and professionalism.
• Proficiency in PowerPoint and Excel.

A Day in the Life

The Marketing Executive supports the development and execution of the offline, online and social marketing plans. In addition, he/she assists in evaluating the effectiveness of marketing communication plans and any adjustments that are needed to these plans. He/She works in a fluid and collaborative environment. He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty. He/She is creative, resourceful, able to work under pressure within tight deadlines and possesses good interpersonal and communication skills.

~ Administer acquisition and payment process.
~ Conduct key word research, web-traffic monitoring, bit-bite and web statistics reporting.
~ Develop communication materials.
~ Evaluate emerging technological changes for adaption of marketing activities.
~ Generate design concepts and ideas for marketing campaigns and communications materials.
~ Identify digital platforms to strengthen inbound marketing effort for organisation and/or brand.
~ Implement crisis management action and communication plan.
~ Implement crisis management action plan.
~ Implement print, broadcast, outdoor, roadshows, in-store sales promotions and/or events.
~ Implement public relations activities.
~ Maintain public relations communications with external stakeholders.
~ Monitor expense and adhere to budget allocation.
~ Monitor new market trends, business opportunities and market segments in global and local landscape.
~ Monitor offline marketing activities effectiveness.
~ Plan content for print, broadcast and outdoor media roadshows, in-store sales promotions and/or events.
~ Plan content for social media platforms.
~ Produce content for web, blogs, vlog, e-newsletters and/or digitial platforms' requirements.
~ Produce, receive and act on public relations business communications.
~ Review and handle comments on social media platforms.

Responsibilities:

• Responsible to identify the need, follow through product’s requirement and specifications at the right quality.
• Responsible to source, negotiate, purchase, monitor, manage and improve require delivery time at a cost-effective saving ways.
• Assist and support to spear head on all cost saving and reduction program and activities.
• Expedite, including and not limiting to interface with local and overseas suppliers for any contractual agreement and urgent requirement.
• Establish and maintain communication, working closely with internal customers to meet tight timeline.
• Pre-qualify, evaluate and assessed suppliers‘ performance to meet company’s requirements.
• All other procurement activities including of price calculation, discounts or freight charges prior to generate and process purchase orders, follow up with good credit terms negotiation and application, resolution of invoicing discrepancies from suppliers, and maintaining of Approved Vendors List.
• Maintain and updates all related documents and data that will support procurements activities and management administratively, conformity, legality and commercially.
• Additional responsibilities and job scope to be assigned from time to time by immediate superior.

Requirements:

• Min. of 2 year working experience.
• Knowledge of computer software application. E.g. word, excel.
• Able to handle General Administration.
• Strong interpersonal skills and hands-on, positive work attitude.
• Technical knowledge will be an advantage.

Job responsibilities:

• Generate equipment-related forms, such as transfer forms and disposal forms.
• Generate Purchase Requests (PR) and Purchase Orders (P.O).
• Process and follow up on quotations for machine repairs received from vendors.
• Compile and dispatch reports regarding machine movements to the finance department.
• Support in obtaining quotations for FAÇADE CLEANING.
• Responsible for receiving and signing Delivery Orders (D.O).
• Issuing and receiving goods.
• Inventory control.

Job requirements:

• Secondary school education and above
• Able to work with minimum supervision.
• Work hours: 9 am to 6 pm (Mon to Fri).
• Proficient with MS Office and SAP B1.
• Location: Kallang Pudding.