Responsibilities and Duties:

• Provide general administrative and clerical support
• Maintain proper filing system
• Handling incoming correspondences and distribution of documents
• Assist in managing office supplies
• Covering reception duties when necessary
• Other ad-hoc administrative duties as assigned

Qualifications and Job Requirements:

• Must have prior experience in administrative duties
• IT literacy and proficiency in MS Office
• Possess a positive attitude, meticulous and organised
• Bilingual in English and Mandarin (in order to handle queries from Mandarin-speaking associates/guests in regards with the administrative matters)

Roles & Responsibilities

Take charge and shape Honest Crafters locally as the most recommended brands. Working with an ambitious and smart team.

You will be driving your own sales pipeline while you elevate the experience of our customers on their own leather restoration experience.

Commission and Performance: this position will have a base pay but will be strongly driven by commission on your own performance. This way, we align the success of the company with your amazing performance and a very competitive rewards system.

Help us make our customers be happy!

Your responsibilities will be plentiful and fruitful and from our marketing team you will receive the profiles of customers who have shared their interest to start their restoration experience.

Customer Experience: as you guide our customers through the process, your mission will be to offer them the most complete information and support that best suits their needs. You are commended to connect empathetically and make their experience truly differential.

Teamwork: You will be asked to work with the rest of the team to identify key challenges in

(1) the customer engagement process

(2) operations understanding

(3) marketing messaging to customers

Training: as you grow within the organization you will be expected to share your knowledge with the less experienced team members. We progress as a team and you will receive and hopefully will share.

If You're a fit for this position with team player spirits. Let’s thrive altogether with one focus and one direction, and we have a team-oriented and customer-centric culture.

We'd love to see you have:

At least 1+ years of experience in sales, ideally in a company that offered services.

Experience in Leather and/or Fashionwill be a very nice plus.

Strong communication, negotiation, and relationship management skill sets, you will be talking to our team and our customers non-stop

Language ability in English is needed, Manadrin are always a plus

Positive attitude in fast-paced circumstances and a strong team player working with excellent teammates.

Are curious and creative in testing out new things with a growth hacking mentality

Your benefits and growth upon joining include:

Join the diverse team of one of the most ambitious and fastest-growing leather restoration service provider.

Fast growth and promotion prospects, in a highly successful and ambitious team

Be rewarded with an attractive package (employee benefits and competitive salary and commission)

Take charge and shape Gracious Aires locally as the most recommended brands. Working with an ambitious and smart team.

You will be driving your own sales pipeline while you elevate the experience of our customers on their own leather restoration experience.

Commission and Performance: this position will have a base pay but will be strongly driven by commission on your own performance. This way, we align the success of the company with your amazing performance and a very competitive rewards system.

Help us make our customers be happy!

Your responsibilities will be plentiful and fruitful and from our marketing team you will receive the profiles of customers who have shared their interest to start their restoration experience.

Customer Experience: as you guide our customers through the process, your mission will be to offer them the most complete information and support that best suits their needs. You are commended to connect empathetically and make their experience truly differential.

Teamwork: You will be asked to work with the rest of the team to identify key challenges in

(1) the customer engagement process

(2) operations understanding

(3) marketing messaging to customers

Training: as you grow within the organization you will be expected to share your knowledge with the less experienced team members. We progress as a team and you will receive and hopefully will share.

If You're a fit for this position with team player spirits. Let’s thrive altogether with one focus and one direction, and we have a team-oriented and customer-centric culture.

We'd love to see you have:

At least 1+ years of experience in sales, ideally in a company that offered services.

Experience in Leather and/or Fashionwill be a very nice plus.

Strong communication, negotiation, and relationship management skill sets, you will be talking to our team and our customers non-stop

Language ability in English is needed, Manadrin are always a plus

Positive attitude in fast-paced circumstances and a strong team player working with excellent teammates.

Are curious and creative in testing out new things with a growth hacking mentality

Your benefits and growth upon joining include:

Join the diverse team of one of the most ambitious and fastest-growing leather restoration service provider.

Fast growth and promotion prospects, in a highly successful and ambitious team

Be rewarded with an attractive package (employee benefits and competitive salary and commission)

Overview

As the Operations & Logistics Executive, you will be responsible for overseeing and optimizing the logistics processes of an NGS laboratory, encompassing specimen collection to result delivery. This role involves managing logistics efficiency, inventory management, and ensuring compliance with quality standards to facilitate seamless operations.

The ideal candidate should have a robust background in logistics operations and inventory management within the healthcare or biotech industry, with demonstrated proficiency in managing end-to-end logistics processes and ensuring compliance with regulatory standards.

RESPONSIBILITIES:

1. Pre-Analytical Processes:

· Optimise and implement standard operating procedures (SOPs) for efficient biological specimen collection, handling, transportation, and receiving.

· Collaborate with the collection sites to streamline the pre-analytical workflows: ensure the integrity, proper labeling, documentation, and tracking of incoming samples.

· Monitor quality control measures during the pre-analytical phase to ensure accurate and reliable test results

· Implement and monitor protocols for sample accessioning, including data entry and verification processes

2. Post-Testing Processes:

· Collaborate with bioinformatics teams to ensure accurate and timely result reporting.

· Oversee the logistics in delivery of results, ensuring secure and timely distribution to relevant stakeholders.

· Facilitate seamless data exchange by coordinating secure channels for sharing test results and relevant information, ensuring compliance with data protection regulations and confidentiality agreements during collaborative efforts.

· Develop and maintain communication channels strategies to keep internal teams informed about results delivery timelines, ensuring clear understanding of expectations, transparency, and alignment with organizational goals.

· Oversee the archival and retention of testing records in accordance with relevant guidelines.

· Collaborate with laboratory operations and sales, to ensure optimal customer service experience.

3. Logistics and Inventory Management:

Import of Biological samples:

· Coordinate with freight forwarders/customs brokers to plan and execute the timely import of biological samples, ensuring compliance with customs regulations and import restrictions.

· Oversee the filing and accurate completion of shipping documents, including import permits, customs declaration, and any required certifications.

· Monitor and track shipments in real-time, implementing proactive measures to address potential issues and optimize delivery timelines.

· Proactively identify and address challenges related to transportation, customs clearance, or documentation, minimizing disruptions to sample processing timelines

· Stay informed about changes in import regulations and shipping requirements, adjusting logistics strategies accordingly to maintain compliance and efficiency.

Inventory (in collaboration with Laboratory Manager and QA personnel):

· Develop and implement comprehensive inventory management strategies for regents, consumables, and supplies, ensuring optimal stock levels to support laboratory operations.

· Monitor inventory levels regulatory, track usage patterns and forecast future needs.

· Collaborate with vendors and suppliers to establish efficient ordering processes, negotiate pricing, and maintain strong relationships to secure a reliable supply chain.

· Develop and maintain a system for proper storage, labeling and organization of inventory to facilitate easy retrieval and prevent errors in usage.

QUALIFICATIONS

· Bachelor’s degree in a relevant scientific or logistics discipline.

· Proven experience in laboratory operations and logistics management, preferably in a medical or biotechnology laboratory.

· Strong knowledge of shipping protocols and quality control processes.

· Familiarity with regulatory requirements and quality standards in a laboratory setting.

· Strong problem-solving skills with the ability to troubleshoot and resolve logistics issues.

· Meticulous attention to details, especially in documentation and record-keeping.

· Effective organizational skills to manage multiple tasks, priorities, and deadlines.

· Collaborative mindset with the ability to work within cross-functional teams.

· Willingness to stay updated on best practices related to logistics and operations.

· Proficient in using laboratory information management systems (LIMS) and other relevant software.