What the role is

The Waste Management Division (WMD) is responsible for the regulation of the waste collection industry, the Public Waste Collection scheme, general waste disposal facilities, the Extended Producer Responsibility and Mandatory Waste Reporting schemes. Through these programmes, WMD aims to achieve an efficient and sustainable waste-to-resource management system in Singapore. It also enforces against illegal dumping activities.

The Producer Responsibility Department (PRD) under WMD oversees the development, administration and regulation of Extended Producer Responsibility (EPR) Schemes for waste streams such as E-waste and packaging waste, as well as the Mandatory Packaging Reporting(MPR) framework. It is responsible for the licensing of the Producer Responsibility Scheme (PRS) Operator and the regulation of recycling facilities under the EPR schemes. It is also responsible for the audit and verification of data submitted under the EPR and MPR schemes to ensure stakeholder confidence and integrity of the system.

What you will be working on

You will be part of a dynamic team that is involved in the development and implementation of e-waste management strategies and initiatives, including those under the Zero Waste Masterplan. You will be required to take on a regulatory role to ensure industry and stakeholders’ compliance to the Resource Sustainability Act on e-waste management. In addition, you will have the opportunity to work on cross departmental initiatives and projects related to e-waste; and to play a vital role in achieving Singapore’s vision of becoming a Zero Waste Nation. You will be responsible for the following:

• Review global and local landscapes for sustainable e-waste management strategies and technologies
• Develop and implement plans for key waste streams (i.e. e-waste)
• Administer and regulate Extended Producer Responsibility and related reporting schemes for e-waste
• Work with other departments/agencies to develop and build up capabilities for the e-waste recycling industry
• Conduct audits, inspections and enforcement to ensure compliance of relevant stakeholders with the Resource Sustainability Act
• Verification of company declarations on regulated electrical and electronic products and packaging supplied in Singapore, including data audits.
• Work with other departments to review performance of regulated systems (e.g. extended producer responsibility, product stewardship) after implementation and recommend enhancements/refinements
• Work on the required legislative amendments for current and emerging regulated waste management systems
• Work with other departments/agencies to support national efforts on circular economy, resource optimisation and recycling
• Work with other parties to roll out initiatives to improve e-waste collection by the PRS Operator
• Other duties as assigned

What we are looking for

• At least Bachelor degree in chemical/mechanical/electrical/environmental engineering and/or equivalent field
• At least 1 - 2 years of experience in solid waste management/sustainability/auditing is preferred
• Passion for environmental protection and adept at working with corporate and public stakeholders
• Outgoing and pleasant personality; mature, independent and resourceful; highly self-motivated; patient and resilient; adaptable to diverse work scopes
• Integrity and interpersonal skills
• Analytical, communication, problem solving skills
• Organisational and Leadership skills
• Meticulous with an eye for detail
• Good presentation skills and comfortable speaking to an audience
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Engineer-Executive-Senior-Dy-Principal-Engineer--Producer-Responsibility-Dept-_JR-10000026057

Duties & Responsibilities:

• Reporting to General Manager SEA & India
• Supports General Manager in calendar management, meeting schedules & travel arrangements
• Coordinating travel plans and agenda with the 7 markets
• Coordinating cross markets initiatives and events – Seminar – Training
• Provide secretarial support and screen incoming correspondence, emails and reports
• Provide daily administrative support eg. Leave applications, expenses and claims tracking, maintaining contact database
• Handle sensitive matters with a high level of confidentiality and discretion
• Maintain good rapport with internal and external stakeholders
• Any other duties/matters which may be assigned from time to time

Requirements:

• At least 3 years of relevant experience
• High level of integrity and ability to handle confidential information.
• Good team player
• Resourceful and can work independently
• Meticulous and ability to multi-task
• Proficient in MS Office (MS PowerPoint, MS Excel, MS Word)
• Demonstrate ability to handle work professionally and independently
• Possess effective organizational and follow-up skills, attention to details

1. CHECK-IN

Welcome guests upon their arrival with greetings and assigned rooms

Confirm with guest on their length of stay, special requests, room rate, room type, number of rooms and mode of payment and/or deposit upon arrival.

Register guests collecting necessary information (ie: Contact details, Date of Birth, Passport or Identification card details)

Explain hotel facilities and amenities to guest

Upsell additional facilities and services, when appropriate.

Arrange for the Bellhop’s services to assists with guest’s luggage and room guest when necessary.

2. CHECK-OUT

Confirms with the guests on the name, room number and mode of payment upon checking out and assists with settlement.

Checks with the guests on any consumption from the mini bar and confirms with the Housekeeping staff.

Arrange for the Bellhop’s services to assists with guest’s luggage when necessary.

Arrange for taxis upon the request by the guests.

Attends to billing enquiries if required.

3. CASH FLOAT

Ensures that the amount of cash float is checked and tallied daily after shift handover.

4. NIGHT DUTIES

Ensure room rate reflected tallies with correspondence

Prepares and print necessary reports (Arrival / HSKP Status / Rate / Breakfast)

Ensure settlement of all 3rd Party TA accounts on a daily basis.

Ensure settlement of Long Term Guest bills on a monthly basis.

Ensure necessary discount or adjustment for Long Term Guests are applied

Bring forward all No-Show bookings in accordance to hotel guidelines.

No Show reservations are to be highlighted to Room Reservations Team.

Ensure to send message reminder to guest with High Balance/Credit Limit.

5. CLOSING SHIFT

Reconciles Cashier totals with the Opera Cashier Shift Closing for Cash Payment, Credit Card and E-Payment.

Ensure necessary supporting documents and vouchers are submitted.

Ensure that cashier closure tallies before submission to Finance AR Team.

6. OTHERS

Performs allocation of rooms based on guest reservation preferences on daily basis.

Ensure weekly stock order when stock par reach minimum.

Ensure daily task completed and/or otherwise handover to the next shift.

Respond to telephone and in-person inquiries in a timely and professional manner.

Performs any other duties as may be assigned from time to time by Management.

• · Business partnering to line managers by providing HR advice and perspective, with the objective of motivating employee’ morale and achieving a Win-win outcome for the business and employees.
• · Conducts end-to-end recruitment process by doing in-house direct sourcing for most roles- provide sound advice to hiring managers on market situation and feedback on candidates.
• · Responsible for campus recruitment and employer branding.
• · Support the Learning & development Plan for the organisation on a year-on-year basis with follow through on training effectiveness.
• · Support employee engagement activities, including organising of HR or employee recreational events or get together sessions.
• · Support in employee relation matters to address potential employee’s grievances and disciplinary issues.
• · Participate and support global and regional HR projects and/or initiatives at country level.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Manage internet banking, monthly bank reconciliation
• Process suppliers' invoices, match to orders, allocate costs
• Prepare accounts payable aging, reconcile vendors' statements
• Communicate effectively on payment status, invoice issues
• Handle petty cash, staff expenses; assist in audits
• Timely issuance of tuition and fee invoices.
• Billing for rentals, utilities, and intercompany transactions.
• Manage daily cash tasks, bank transfers, and receipts.
• Data entry in Engage and Sage systems.
• Monitor bank statements, update records, and collections.

Requirements:

• Minimum Diploma/Degree in Accountancy with at least 2 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Company Overview

Aratamete Home is a fast growing soft furnishings specialists for residential home owners. We are a subsidiary of a parent company, Artelier Furnishing, which is one of the region’s leading luxury hospitality soft furnishings provider, since 1983.

Building on strong foundations and a heritage of service excellence, we are looking for a highly motivated and driven individual to join us in our expansion plans.

Senior Sales Executive

Roles:

· Identify new projects / sales opportunities.

· Create strong sales pipeline; develop and maintain relationship with interior designers and architects.

· Contact potential clients to establish rapport and arrange meetings.

· Develop quotes and proposals for clients.

· Support designers and architects in material specification.

· Attend to walk-in clients and provide consultation on various products.

Requirements

• Strong writing and communication skills (English and Mandarin)
• Bachelor’s degree in Business, Marketing or related field
• Experience in sales, marketing or related field
• Sales Driven / Target Driven with client management and relationship activities, preferably in a professional services environment
• A confident team player with excellent interpersonal and time management skills
• Ability to manage complex projects and multi-task
• Excellent organisational skills
• Resourceful, proactive and able to flourish with minimal guidance

Salary

Starting from $3.5-$4.5K depending on experience, excluding commission and bonus.

Office Location: 276 River Valley Road, Singapore 238317

Job responsibilities:

No experience are welcome

NO CEI (Certificate of Employment Intermediaries) certificate are welcome but must willing to take.

Assist prospective customers with enquiries about hiring migrant domestic worker

Conduct interviews with MDWs and match with the requirements/needs of customers, will provide leads.

Data entry and administrative work for the company's records

Facilitate the arrival of MDWs to the undertaking of the employer

Handle follow-up requests, and complaints from employers to counsel MDWs after deployment

Ad-hoc tasks as per assigned by the manager

Part-timer or commission basis welcome (Those who work in the same industry, have flexible working hours or are at home.

Flexible working hours

High Commissions.

Work area in Orchard.

If interested kindly WhatsApp 88959838

Jane Koh

Reg No. 22110244

Red Dot Manpower 22C1126

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

We need a skilled accounts executive to join our team to help handle full sets of accounts for our Singapore and overseas accounting operations. Experience in FMCG, retail, F&B, manufacturing would be very advantageous for this role. The ideal candidate possesses strong multi-tasking skills, is a fast learner and is highly attentive to detail. For this position, you will need to have the ability to adapt to a fast-moving environment and be proficient with Excel and accounting software.

Responsibilities

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, intercompany charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP and AR sections are closed promptly
• Perform internet banking and monthly bank reconciliation
• Prepare monthly financial statements for management reporting
• Prepare and review all balance sheet schedules to its control accounts including bank reconciliations
• Prepare accounts payable and periodic reconciliation of vendors' statement of accounts
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g. GST,VAT)
• Assist in year-end audit and the preparation of audit schedules, including liaising with auditors and tax agents as required
• Coordinate and liaise with overseas parties, bankers, external auditors and tax agent
• Provide feedback on workflow process improvements
• Support and perform ad-hoc tasks when required
• Support the implementation of new processes and systems

• Minimum LCCI/CAT qualifications or equivalent with at least 5 years experience
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multitask, and is meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

Requirement:

• Minimum Bachelor Degree in Business studies or Marketing.
• Occasional travelling to oversea are required.
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

DUTIES AND RESPONSIBILITIES

• Maintains the efficiency of the Guest Services/Information, Bell Service, Doorman.
• Checks on grooming standard of all Bell staff when they are on duty.
• Ensures that all guests approaching the Guest Services Desk are attended to immediately.
• Ensures a high standard of discipline and professionalism is maintained among the staff according to the desired expectations of the hotel.
• Maintains a good relationship between Management, staff and guests. Attends to their requests and enquiries.
• Assists with any requests from the guests as satisfactorily as possible.
• Keeps abreast of hotel information and current development in the hotel.
• Be fully competent to answer all enquiries on hotel grounds and facilities.
• Be aware of internal developments and provides facts to the guests.
• Ensures that all function notice boards are properly and correctly displayed.
• Ensures the cleanliness of the hotel lobby at all times.
• Maintains a control log sheet to record daily activities and forwards a copy to the Director of Rooms before 8.00 am.
• Records all official matters pertaining to guests e.g. delivery of items, parcels, email and correspondences to guest rooms and incidents involving guests.
• Endorses and indicates the time of each request made.
• Identifies potential vendor to provide services for the hotel and hotel guests e.g. Tour Operator/Limousine Service/Arrange Repair Services.
• Confirms on rates and services rendered based on contracts signed with vendors.
• Understands the hotel safety features and procedures in order to control emergency situations and provide assistance.
• Ensures that the hotel’s fire fighting team is well aware of the hotel’s fire safety procedures.
• Ensures that all incoming correspondence/emails and messages for hotel guests and staff are delivered promptly.
• Checks and dispatch all mails received to the guests and the respective departments concerned.
• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• Professional Qualification in hospitality or any other relevant qualifications
• Able to work on a rostering shift basis

The Administrative Executive will be responsible to the Principal for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Role & Responsibilities

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Manage students information
• Issue invoices, collect school fees and issue receipts
• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etcPrepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Prepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages.
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications
• Only Singapore Citizens need apply.

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

• Acts as contact person in co-ordinating intercompany (Interco) activities where services for local customers are performed at an international Eurofins laboratory.
• Represents the site in Interco sales, marketing and business development with creation and development of local Interco sales strategy, roadmap and milestone.
• Responds to Interco queries and captures opportunities to promote/sell local testing capabilities for both Environmental microbiology and chemistry.
• Provides weekly Interco sales activity reports to management.
• Be part of a team in creating an Interco sales forecast plan for a testing category by lab and / or by account.
• Provide input on Interco sales strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis.
• Uses Eurofins Customer Relationship Management (CRM) system to manage internal communication and document territory and client information as required for the business unit with creation of proper dashboards for presentation of the sales activities and effectiveness to management.
• Enter all opportunities, leads, and key activities into CRM system while following all CRM requirements.
• Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM system to ensure timely updates on project files.
• Establishes, nurtures and grows client relationships through the diligent analysis of the database in CRM system at the appropriate levels.
• Define, take part in and work on the projects in the Permanent Improvement Programmes (PIP) scope.
• Define and support alignment and standardisation of key concepts and processes at Eurofins.
• Define and develop standard laboratories and processes for specific applications.
• Develop methodologies and standards in performance and cost management.

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

JOB DUTIES AND RESPONSIBILITIES

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are done accurately.
6. Monitoring all the telephone printers – for wake up calls.
7. Assist to carry out emergency and evacuation procedures.
8. Responsible for morning calls
9. Take down and programme morning calls.
10. Ensure all morning calls are answered.
11. Update the Back Office information white board.
12. Monitor the contingency reports every hour.
13. Maintaining an updated telephone extension list.
14. Assisting guests with outgoing phone calls.
15. Assisting guests with new reservations after office hours.
16. Ensuring all guests’ complaints and feedback are recorded in Empower (GXP).
17. Maintain effective service in line with the Hotel’s Corporate Image
    - Company’s Grooming Standard
    - Standard Operation Procedures
    - Departmental Policies
    - Corporate Policies

18. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

19. To ensure and follow established procedures and compliance as per LSOP guidelines.

20. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1-2 years of relevant working experience in handling Call Centre Operations.
• Full-Time position(s) available.
• Rotating shift work basis.

We regret that only shortlisted applicants will be notified.

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott’s Six Principles of Hospitality are practised all the time.

JOB RESPONSIBILITIES

• Assist Supervisors and managers to ensure that daily operations are run smoothly.
• Ensure all guests have a speedy check in and check out process in line with our Operating Procedures.
• Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
• Run First Ten and Arrivals report to block rooms for arrival guests.
• Enrol guests in Marriott Rewards programme.
• Handle and solve guests’ complaints or assisting them with enquiries.
• Provide information about the hotel and the surrounding community.
• Maintain accurate room status information.
• Update guest profile.
• Programming of keys, e.g. for porters to bring out luggage, show rooms and for guests who lost their keys or not able to gain access to their rooms.
• Performing cashiering duties, e.g. post in charges, foreign currency exchange, checkout by cash or credit cards and selling of gift vouchers
• Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• No work experience required.
• Full-Time position(s) available.
• Rotating shift work basis.
• Able to start work immediately or within short notice period.

We regret that only shortlisted applicants will be notified.

The Opportunity:

• Exciting opportunity to work in a Reputable Organization
• 5 days work week (Office Hour)
• Location: Central
• Up to $3500 (Depending on experience)

Duties:

• Reconcile and maintain petty cash & bank balances
• Reconcile daily sales with payment gateway platform
• Ensure monthly settlement of sellers' accounts for sales are reconciled
• Reconcile and maintain inventory records on a timely basis
• Ensuring suppliers' invoices are keyed correctly into the accounting system on a timely basis
• Check and process staff claims in accordance with company policy
• Prepare monthly schedules
• Assist in month-end and year-end closing
• Perform accurate inputs of financial data into relevant spreadsheets and work with manual finance operations and processes
• Perform ad-hoc duties as assigned from time to time

Requirements:

• At least 1-2 years of working experience in accounting. No experience is welcome to apply as well.
• Minimum Diploma and above.
• Experience working in start - up environment or Ecommerce or logistics industry would be added advantage.
• Able to adapt in fast paced environment.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Job Responsibilities :

• To perform the Accounts Payable function
• Process outgoing payments in compliance with financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
• Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statement
• Understand expense accounts and cost centers
• Assist in process Staff Claims in Concur and Documentations
• Generate reports detailing accounts payables status
• Assist Accountant in any accounting issues when required
• Other adhoc duties as assigned

Job Requirements :

• 1-2 years account related working experience
• Proficiency in English and in MS Office/Excel

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

This is an Internal/In-house, full-time/permanent position with Adecco.

Working Location: Central Area, Orchard

Job Description

Design & Implementation

• Solicit thorough understanding of project requirements (both explicit and implied)
• Good understanding of projected costs to serve and target profitability margins for establishing project plan, resources (project team, actual and buffer) and timelines
• Appointment of project resource requirements and assignment of roles and responsibilities
• Alignment of processes with internal functional groups (Finance, APB) for facilitating payment and invoicingz

Client Management

• Full spectrum of Account Management Human Resource Solutions (e.g. Employment Act Regulations, Market Situation, Salary Benchmark etc) to Client
• Ensure excellent client satisfaction (e.g. Onsite audits, mystery shopping programme)
• Participate in ongoing work streams for gathering requirements and specifications
• Periodic operational reviews with key stakeholders
• Managing invoicing process to ensure timely AR collections
• Manage escalations and service recovery

Candidate Sourcing

• Partner with recruitment team for identifying candidate channels and work plans
• Screening and selection of candidates utilizing a structured approach
• Manage interview process between clients and candidates
• Offer Management

Associate Management

• Perform onboarding procedures including contract administration, coordinate induction / briefing / training, issue work tools
• Performance review and disciplinary matters
• Contract administration
• Execute associate retention and welfare activities
• Respond and manage associate queries pertaining to employment
• Roll call to ensure punctuality and attendance on weekends

Operations Management

• Main operational point of contact
• Monitor and ensure delivery of services to scope
• Manage out-of-scope requests and situations
• Rostering & buffer management based on part-timers’ availability
• On-site presence (scheduled / unscheduled) as and when appropriate
• Facilitate instant and accurate exchange and transfer of information with clients and associates
• Identify improvement and enhancement of work processes, policies and plans
• Create and maintain systematic documentation and records in compliance with company policies and legislative requirements

Job Requirement

• Prior experience in retail operations/recruitment/arts/hospitality industry are preferred
• Firm and assertive
• Disciplined (punctuality)
• Sense of responsibility and dependability
• Fast paced and dynamic
• Able to communicate with people from all background and profiles
• Favours working in a team environment
• Flexibility in terms of working hours
• Passion, enjoys gratification and satisfaction of a successfully completed event
• Resourceful and creative

The Opportunity:

• Exciting opportunity to work in a Reputable Organization
• 5 days work week (Office Hour)
• Location: Central
• Up to $3500 (Depending on experience)

Duties:

• Reconcile and maintain petty cash & bank balances
• Reconcile daily sales with payment gateway platform
• Ensure monthly settlement of sellers' accounts for sales are reconciled
• Reconcile and maintain inventory records on a timely basis
• Ensuring suppliers' invoices are keyed correctly into the accounting system on a timely basis
• Check and process staff claims in accordance with company policy
• Prepare monthly schedules
• Assist in month-end and year-end closing
• Perform accurate inputs of financial data into relevant spreadsheets and work with manual finance operations and processes
• Perform ad-hoc duties as assigned from time to time

Requirements:

• At least 1-2 years of working experience in accounting. No experience is welcome to apply as well.
• Minimum Diploma and above.
• Experience working in start - up environment or Ecommerce or logistics industry would be added advantage.
• Able to adapt in fast paced environment.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

Assistant Executive, co11ab

About co11ab

co11ab is a BioMedtech incubator, established jointly between the Nanyang Technological University, Singapore (NTU Singapore), the Agency for Science, Technology, and Research (A*STAR), and the National Healthcare Group (NHG). Co11ab’s mission is to nurture and support the translational development of biomedical technologies by incubating early stage spin-outs and facilitating their development into more established companies. co11ab is physically located in Clinical Sciences Building, Lee Kong Chian School of Medicine, NTU Novena Campus. Co11ab is directed by the Executive Director, assisted in day-to-day running of the operation by an Administrative Team of four persons, including the Assistant Executive, who are in turn supported by the admin infrastructure of NTU’s Lee Kong Chian School of Medicine.

Responsibilities

The Assistant Executive will provide assistance to the Executive Director (ED) and support to the Administration Team in the day-to-day management of co11ab’s operations as directed by the ED. The support will be in multiple areas such as digital marketing, clerical duties, records maintenance, routine upkeep of non-scientific facilities, meetings and events management, and basic administrative support to co11ab’s members (start-up companies). The Assistant Executive provides the primary point of contact for co11ab’s members and visitors, and plays an important role in supporting co11ab’s Executive and Administrative Team to fulfil their duties and enhancing co11ab’s members experience of the facility and services.

1. Provide first line support to co11ab visitors and members: Attend to the reception area to control and record entry/exit from the incubator facility, as well as to assist visitors and members in their use of the facility and services, and to direct their enquiries to the appropriate member of the Administration Team

2. Maintain co11ab’s communal facilities: Daily maintenance (upkeep) of co11ab’s non-laboratory facilities including reception, collision space, bistro and common working/meeting areas

3. Support co11ab personnel: Provide assistance to the Executive Director (ED), and provide ad hoc support to members of the Administration Team as directed by the ED, in activities such as record keeping, performance tracking, meeting coordination, preparation of materials, receiving deliveries and mail, subscriptions, telephony etc.

4. Facilitate co11ab events: Support the Executive Director and Administration Team, in organising, promoting and running online and/or physical marketing, networking and/or educational events held either physically or virtually.

5. Support co11ab marketing and branding: Support the Executive Director and Administration Team to build co11ab brand awareness, gain traction and manage co11ab’s online presence (website and social media platform).

Requirements

• Diploma in Marketing, Business Administration, Communications, or Facilities/Events/Hospitality Management.

• Minimum of 3 years of working experience and knowledge in marketing, administrative or event support.

• Competence in Excel, Word, PowerPoint, and professional social media platform, such as LinkedIn.

• Competence in marketing/designing software such as Adobe Photoshop is advantageous.

• Familiarity with corporate, university or research institution environment.

• Familiarity with the operations of co-working space or incubator will be an advantage.

• Ability to interact easily with management, internal and external stakeholders.

• Good communication skills and excellent spoken and written English.

• Independent, self-driven and able to take initiative.

• Meticulous and detail oriented whilst in a fast-paced environment.

• Excellent time management skills including ability to multi-task and prioritize work.

• Proven team player with positive mindset, willing-to-learn

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.

• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.

• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.

• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.

• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).

• Respond to all technical emergencies raised by NSS Service Desk.

• Provide face to face IT support by appointment at One Stop Tech Lounge.

• Facilitate processing and tracking of other administrative activities.

• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.

• Maintain technical documentation related to configuration of IT/AV equipment and components.

• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience

• Proficient in problem diagnostics and resolution, with the ability to work autonomously

• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications

• Working knowledge on other IT domains, including software, hardware, servers and network operations

• Working knowledge in handling/operations on audio/video equipment and its infrastructure

• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

• Manage records and documents in compliance with regulations.
• Coordinate logistics for meetings, including compiling materials.
• Handle arrangements for board and shareholder meetings.
• Update statutory registers and corporate information.
• Support Workplace Transformation initiatives and perform assigned duties.

Requirements:

• Minimum Diploma/Degree holder with at least 2 years or corporate secretariat working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Timely billing and preparation of customer invoices
• Investigate and resolve customer queries, ensuring collection and payment accuracy
• Monitor and address non-payments and irregularities in AR aging report
• Collaborate with departments to resolve billing discrepancies
• Assist in month-end and year-end closing, support audits, and handle ad-hoc assignments.

Requirements:

• Minimum Diploma/Degree in Accountancy.
• Proficient in Excel, MYOB and full set of accounting.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Jobs Responsibilities

• Data entries of policy information into systems
• Issuance of policies to policyholders
• Status tracking – Policy issuance, Cheque listing, etc
• Filing, sorting and despatch of documents
• Any administrative duties as assigned


Job Requirements

• Prior insurance admin experience will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

• Convert research into accessible HR resources.
• Update existing e-learning content on learning platform.
• Enhance website interface for wider reader engagement.
• Create engaging materials (infographics, animation) for learning programs.
• Support coordination to ensure timely project delivery.

Requirements:

• Minimum A Level/Diploma/Degree holder with at least 1 year of relevant experience in infographic designing and research.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.